WQCS00003_NOI_NOV2022DV0282_20221024 (2)

Winston-Salem / Forsyth County
Uti I ities
Water • Wastewater • Solid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
336-727-8000 • wsfcutilities.org
October 24, 2022
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202201317
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the Notice of
Intent to Enforce Civil Penalty for the sanitary sewer overflow (SSO) Incident #202201317 due to pipe
failure.
On August 18, 2022, at 1pm, an SSO occurred at 531 Harper Street in Winston-Salem. Our root control
contractor notified Utilities Field Operations of a break in the sewer main above Little Creek. Our crew
plugged the sewer main upstream of the break and isolated the problem by 4:30pm. One contractor
vacuumed the manhole and another made a temporary repair. Utilities staff ran fresh water into the
creek for 14 hours to dilute the overflow. The area was cleaned following standard protocol and a
contractor was immediately summoned to make a permanent repair.
WSFC Utilities has consistently reduced SSOs since launching our Collection System Improvement
Program in 2016 and has strategies designed to increase our high level of performance. Our 2021-2022
fiscal year had the lowest number of SSOs since reporting began in 1999 with a total of 55 reportable
and non -reportable spills.
I hope this information is helpful with your investigation of Incident #202201317. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Deputy Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
File
City Council: Mayor Allen Joines; Denise D. Adams, Mayor Pro Tem pore, North Ward; Barbara Hanes Burke, Northeast Ward; Robert C. Clark, West Ward;
John C. Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scippio, East Ward; James Taylor, Jr., Southeast Ward;
City Manager: Lee D. Garrity
County Commissioners: David R. Plyler, Chair; Don Martin, Vice Chair; Fleming El -Amin; Ted Kaplan; Richard V. Linville; Tonya McDaniel; Gloria D. Whisenhunt;
Call 311 or 336-727-8000 County Manager: Dudley Watts, Jr.
link Clt of1N$.orfN Winston-Salem/Forsyth County Utility Commission: L. Wesley Curtis, Jr., Chair; Chris Parker, Vice Chair; Simpson 0. Brown, Jr.; Harold Eustache; Tom Griffin;
CI
`1 y YJ Yvonne H. Hines; Hugh W. Jernigan; Duane Long; Charles Wilson; Allan Younger

I hope this information is helpful with your investigation of Incident #202201354. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
covk)dA'-��
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Deputy Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
File
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