WQCSD0254_East Bend CEI_20221025

Compliance Inspection Report
Permit: WQCSD0254 Effective: 03/01/00 Expiration:
SOC: Effective: Expiration:
County: Yadkin
Region: Winston-Salem
Contact Person: Archie B Hicks
Directions to Facility:
Owner : Town of East Bend
Facility: East Bend Collection System
Title: Phone: [phone]
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 10/25/2022
Entry Time 10:OOAM Exit Time: 12:OOPM
Primary Inspector: Patricia Lowery Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
▪ Miscellaneous Questions
II Spills/Response Plan
▪ Pump Stations
(See attachment summary)
▪ General
▪ Inspections
▪ Grease Control
▪ Lines
Page 1 of 7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tricia Lowery of the NC Division of Water Resources, Winston-Salem Regional Office conducted a compliance evaluation
inspection of East Bend wastewater collection system (WQCSD0254) on 10/25/2022. Mark Matthews (manager of
operations) was present for the entire inspection. Mr. Matthews did not have logs present for inspector to review and stated
he kept them on his computer at home. Ms. Lowery sent a reminder email to Mr. Matthews on 11/4/2022 concerning
information needed to complete report, but did not receive the information requested as of 11/17/2022. Results of the
inspection are summarized in the following paragraphs:
15A NCAC 02T .0403 Permitting By Regulation
(a)(1) The collection system shall be effectively maintained and operated at all times to prevent discharge to land or surface
waters and to prevent any contravention of groundwater standards or surface water standards.
Observations: Inspector did not have records to review, therefore can not verify if all information is within permit requirements
Compliant: Non -compliant
(a)(2) A map of the collection system shall have been developed and shall be maintained.
Observations: The map is adequate.
Complaint: Compliant
(a)(3) An operation and maintenance plan, including pump station inspection frequency, preventative maintenance schedule,
spare parts inventory, and overflow response shall have been developed and implemented.
Observations: Inspector did not have records to review, therefore can not verify if all information is within permit requirements
Compliant: Non -compliant
(a)(4) Pump stations that are not connected to telemetry system shall be inspected by the permittee or its representative
every day, 365 days per year, unless the permittee demonstrates that the daily inspections are not necessary because the
pump station has sufficient storage capacity, above the elevation at which the pump activates, to justify a longer inspection
interval. In no case shall the inspection interval exceed seven days. Pump stations that are connected to a telemetry
system shall be inspected once per week.
Observations: See comment section of report under 'Pump Stations'
Compliant: Non -compliant
(a)(5) High -priority sewers shall be inspected by the permittee or its representative once every six months, and inspections
shall be documented.
Observations: There are no HPL in the collection system
Compliant: NA
(a)(6) A general observation by the permittee or its representative of the entire collection system shall be conducted once
per year.
Observations: Inspector did not have records to review, therefore can not verify if all information is within permit requirements
Compliant: Non -compliant
(a)(7) Overflows and bypasses shall be reported to the appropriate Division regional office in accordance with 15A NCAC
02B .0506(a), and public notice shall be provided as required by G.S. 143-215.1 C.
Observations: There have been no SSO's within the last 3 years.
Compliant: Compliant
(a)(8)(A) Grease Program shall be in place for a publicly owned collection system that will include bi-annual distribution of
grease education materials to users of the collection system (both commercial and residential) and the legal means to
require grease interceptors for new construction and retrofit and if necessary, of grease interceptors at existing
establishments. The plan shall also include legal means for inspections of the grease interceptors, enforcement for violators
and the legal means to control grease entering the system from other public and private satellite collection systems.
Observations: Inspector did not have records to review, therefore can not verify if all information is within permit
Page 2 of 7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
requirements.
Compliant: Non -compliant
(a)(9) Right-of-ways and easements shall be maintained in the full easement width for personnel and equipment
accessibility.
Observations: There are no ROWs in collection system.
Compliant: NA
(a)(10) Documentation of compliance with Subparagraphs (a)(1) through (a)(9) of this Rule shall be maintained by the
collection system owner for three years with the exception of the map, which shall be maintained for the life of the system.
Observations: Inspector did not have records to review, therefore can not verify if all information is within permit
requirements.
Compliant: Non -compliant
Page 3 of 7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Comment: This is a very small system. The map is adequate.
Grease Control
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Yes No NA NE
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Yes No NA NE
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Comment: Inspector did not receive an email from Mark Matthew for FOG information as he did not have it
during the inspection. Only 6 residents are connected to collection system. Inspector was
unable to verify any information concerning FOG and SUO.
Spills and Response Action Plan
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Yes No NA NE
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Page4of7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
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Comment: Inspector did not receive an email from Mr. Matthews for spill repsonse plan. Did not have in
on hand during inspection. Stated many records are on his computer at home. Inspector can
not verify if all information is within permit requirements.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Yes No NA NE
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Comment: Only one pump station in the system connected to telemetry. It is inspected monthly. Inspector
informed Mr. Matthews pump stations on telemetry must be inspected weekly. There were no
logs for inspector to review as Mr. Matthews stated information was on his computer. Inspector
can not verify if all information is within permit requirements.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
There are no HPLs or ROW in system.
Are right-of-ways and easements maintained for the full width for access?
If No, give details on temporary access:
Is maintenance documented?
Were all areas/lines inspected free of issues?
Comment: No HPLs or ROWs in system.
Pump Stations
Please list the Pump Stations Inspected:
Pump station on Hwy 67 - only one in system.
Yes No NA NE
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Yes No NA NE
Page5of7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the telemetry system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
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Page6of7

Permit: WQCSD0254 Owner - Facility:Town of East Bend
Inspection Date: 10/25/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Overgrowth of vegetation at pump station. Mr. Matthews had to tear away at vegetation in
order to open gate to pump station. No pump station inspection log at pump station. Audible
alarm is operable, however visual alarm was inoperable. Mr. Matthews stated he would fix
asap. Inspector told Mr. Matthews to trim down the overgrowth. Inspector did not receive an
email from Mr. Matthews concerning O&M logs Inspector can not verify if all information is
within permit requirements..
Page 7 of 7