WQCSD0758_NOV-2022-DV-0288_20221101

Hayes, Mitch
From: The Trails of North Hills -Mgr <[e-mail]>
Sent: Tuesday, November 1, 2022 12:07 PM
To: Hayes, Mitch
Subject: [External] Trails of North Hills : Tracking No. Nov-2022-DV-0288
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Good morning,
We are reaching out in response to the notice of violation we received at our corporate office. I spoke with
Mr. Vincent with DEQ yesterday upon receipt of our notice. We had been working with him when our spill
initially happened along with City of Raleigh engineer Zachary Pool and Robin Herring city code inspector with
Raleigh water.
Mr. Vincent advised me that I could respond via email to your request. As I have pictures of the incident that I
can share for compliance purposes.
Unfortunately, we did experience a spill on our community right in front our leasing office. We noticed the
backup started from under our sidewalk in front of our office. We immediately reached out to our plumbers
Mandolin to come out and assist. They dug up the outside sidewalk and found and repaired a small portion of
the line. They sent a camera down the line and we found that a crack in the pipe inside one of our residential
units as well.
We relocated the resident and dug down about 6 feet to replace the line. When they got down to that line,
they found the problem was coming from the outside the line as well. We then found the outside line leading
to the building had collapsed and we replaced that line as well.
During the repair we installed a pump to divert the water from spilling into the parking lot and storm drain.
We reached out to APR restoration who assisted throughout the repair with cleanup. They spread lime
throughout the parking lot and affected areas. They disinfected the affected areas and disposed of all soiled
debris.
All spill was vacuumed out of the storm drain and the storm drain was disinfected. We also treated the ditch
leading to Crabtree creek to be on the safe side. However, we did not see and gray matter or sewage reach
the creek. Please see attached pictures.

Mr. Pool came out and completed a final city inspection and we received a notice of compliance from him. I
have attached this for your record as well.
Total cost for the repair was $28,360.12
Total cost for remediation/cleanup- $2,347.49
This was unfortunately and unforeseen repair. However, we will be working with our plumbers to closely
monitor our pipes. Camera lines more frequently to ensure they are in working order in hopes of preventing a
reoccurrence.
Please let me know if you have any additional questions or concerns. I am happy to assist in any way I can.
Sincerely,
Britanny Wilder
Property Manager
The Trails of North Hills
Direct: [phone]
Northhillsmorc pinnaclelivino.com
Pinnacle is now Cushman & Wakefield
1914 Generation Dr G
Raleigh, NC 27560 j USA
https://www.thetrailsofnorthhills.com/
cushmanwakefield.com
cushwakelivino.com
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Raleigh
Trails of North Hills, I-I-C
clo Corporation Service Company
2626 Glenwood Avenue, STE 550
Raleigh, NC 27608
The Trails of North Hills
1914 Generation Drive, Unit G
Raleigh, NC 27612
September 19, 2022
Subject: Compliance Notice for Illegal Discharge at 1914 Generation Dr., Raleigh, NC 27612
To Whom it May Concern:
The City of Raleigh's Stormwater Management Division inspected your property at 1914 Generation
Dr., Raleigh, NC 27612 on September 19, 2022 and determined that it is now in compliance with the
City of Raleigh's Illicit Discharge Ordinance.
Please note that this notification does not excuse any future violations and follow-up investigations
may be conducted by City staff to ensure that you remain in compliance. We encourage you to
regularly check your property for potential stormwater pollution issues.
If you see stormwater pollution and would like the City to investigate, please do not hesitate to contact
the Stormwater Management Division at 919-996-3940 or IllegalDischarget raleiohnc.gov.
Zachary Poole
Engineering Specialist
Illicit Discharge Coordinator
Stormwater Management Division
cc: Stephen Jeltema, Project Engineer
Justin Harcum, Sr. Project Engineer
Ben Brown, PE, Stormwater Administrator — Programs
Municipal Building 1222 West Hargett Street j Raleigh, North Carolina 27601
City of Raleigh (mailing address) I Post Office Box 590 I Raleigh, North Carolina 27602-0590

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Raleigh
Trails of North Hills, LLC
c/o Corporation Service Company
2626 Glenwood Avenue, STE 550
Raleigh, NC 27608
The Trails of North Hills
1914 Generation Drive, Unit G
Raleigh, NC 27612
September 19, 2022
Subject: Compliance Notice for Illegal Discharge at 1914 Generation Dr., Raleigh, NC 27612
To Whorn it May Concern:
The City of Raleigh's Stormwater Management Division inspected your property at 1914 Generation
Dr., Raleigh, NC 27612 on September 19, 2022 and determined that it is now in compliance with the
City of Raleigh's Illicit Discharge Ordinance.
Please note that this notification does not excuse any future violations and follow-up investigations
may be conducted by City staff to ensure that you remain in compliance. We encourage you to
regularly check your property for potential stormwater pollution issues.
If you see stormwater pollution and would like the City to investigate, please do not hesitate to contact
the Stormwater Management Division at 919-996-3940 or IllecialDischargearaleiahnc.aov.
Sincerely,
Zachary Poole
Engineering Specialist
Illicit Discharge Coordinator
Stormwater Management Division
cc: Stephen Jeltema, Project Engineer
Justin Harcum, Sr. Project Engineer
Ben Brown, PE, Stormwater Administrator — Programs
Municipal Building 1222 West Hargett Street I Raleigh, North Carolina 27601
City of Raleigh (mailing address) I Post Office Box 590 I Raleigh, North Carolina 27602-0590

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NOC Letter 1914
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