NCS000435_Asheville 2022 Annual Report_20220831

Permit
BMP
Measurable Goal
Reporting Metric
Comments
Line No.
Fiscal Year
Ref.
4
2
3.B.2.
Did Asheville develop and distribute a stormwater flier in combined utility bill statements?
Yes
Click here for flier
5
2
3.B.2.
If so, was proper disposal of waste covered in the distributed fliers?
Yes
6
2
3.B.2.
If so, how many utility bill insert fliers were distributed?
45,500
18
2
4.B.2.
Did Asheville display proper waste disposal fliers at locations throughout the City?
Yes
City Hall (70 Court Plaza), Public Works DSD
(161 S Charlotte St), Soccer Fields (439
Azalea Rd E), Carrier Park (220 Amboy Rd),
West Asheville Library (942 Haywood Rd)
19
2
4.B.2.
If so, how many fliers were distributed (total)?
250
28
2
5
Did Asheville train/provide an NPDES training flier to new employees during orientation?
Yes
HR is not holding in person new employee
orientation so a flier is not handed out.
Instead we attend the google new employee
orientation meeting and provide a
presentation and Kahoot game.
Click here for presentation
Click here for Kahoot Game
Click here for speaking cards
29
2
5
If so, how many staff were trained?
202
Click for link
40
2
6
Did Asheville provide general stormwater awareness fliers at public events?
Yes
41
2
6
If so, how many fliers were distributed?
11650
Did Asheville develop and distribute stormwater fliers on stormwater pollutants, illicit discharges
52
2
7.13.2
and illegal dumping to landscape companies?
Yes
Link for flier
53
2
7.13.2
If so, how many fliers were distributed?
131
Link for spreadsheet
Did Asheville attend local events for school aged children to discuss the impacts of stormwater
63
2
8
discharges?
Yes
64
2
8
If so, how many events were attended?
10
7/23/21, 10/19/21, 10/20/21, 4/8/22,
4/24/22, 4/26 - 4/28/22, 4/29/22 & 6/20/22
65
2
8
If so, how many participants were reached?
3,705
81
2
9
Did Asheville post stormwater information/topics on social media?
Yes
82
2
9
If so, how many posts were made?
7
83
2
9
If so, how many views were there?
26
98
2
10.13.1
Did Asheville maintan the stormwater web page?
Yes
99
2
10.B.1
If so, how many web page views were there?
17,916
Click here for web page views spreadsheet.
109
2
10.13.3
Did Asheville update the city's stormwater web page?
Yes
110
2
10.13.3
If so, how many web page updates were there?
7
Added capital projects (Carter Street, Edwin
Place, Forest Hill Road, Kenilworth Culvert,
Lake Craig, & Sulphur Springs). Also added
Solutions to Water Pollution for Lawn Care
Professionals. Also updated staff contacts.
Click here for capital projects link
Click here for Solutions to Water Pollution
Link

Did Asheville add one educational component to the city's stormwater web page that addresses
Solutions to Water Pollution for Lawn Care
120
2
10.13.4
a target pollutant/audience?
Yes
Professionals
129
2
11
Did Asheville maintain the hotline/helpline?
Yes
130
2
11
If so, was the hotline/helpline publicized on the city's web page?
Yes
131
2
11
If so, was the hotline/helpline publicized in the city's educational fliers?
Yes
132
2
11
If so, how many hotline/helpline inquiries were there?
553
We receive a large number of calls on this
hotline (553 calls). Six of the complaints
were for illicit discharge. We are currently
creating a tracking form for uniform
reporting of the illicit discharge complaints.
150
2
12.13.1
Did Asheville develop/review guidelines and procedures for board/commission to include
Partial
Working with City Manager's Office to
stormwater in agendas?
complete this within FY 1- 3 as per permit.
The City Manager's Office has been working
this past year to determine a new structure
or realignment of the existing Boards and
Commissions to maximize efficiency within
the organization and provide for better
communication and support to staff and
council. Staff made two presentations to
the HR & Finance Committee regarding the
work of the Stormwater Division and the
need for additional funding. These meetings
allowed for public comment. Staff have also
participated in meetings throughout the
year with a group of professionals
concerned with water quality (a stormwater
task force). While not a sanctioned task
force with the City, it was an opportunity for
citizens/residents to provide input to staff
and council members.
Did Asheville maintain the Asheville App or related tool for citizens to provide information on
163
2
14
stormwater issues?
Yes
164
2
14
If so, how many stormwater issues were reported?
226
Click here for report
Unaddressed issues are located on private
property; out of our jursidiction or the
165
2
14
If so, how many stormwater issues were addressed?
213
workorders are still being addressed.
180
2
15
Did Asheville hold community meeting(s) to gain input/feedback on capital improvement
Yes
Two community meetings were held on the
projects?
Carter Ann Stormwater Improvements
Project.
181
2
15
If so, how many attendees were present?
19
192
2
17
Did Asheville coordinate litter pick-up through Adopt -A -Street?
Yes
193
2
17
If so, how many street miles were adopted?
29
Cleanups were performed 07-03-2021
through 01-09-2022.
Click here for link.
204
2
18
Did Asheville coordinate volunteer storm drain stenciling?
Yes
It is a part of the Adopt -A -Drain partnership
�w/Riverl-ink

205
2
18
If so, how many volunteers participated?
53
Storm drain stencilings were performed
7/10/21 - 6/25/22 as part of the Adopt -A -
Drain program.
Storm Drain Stenciling Participants.pdf
215
2
19.B.1
Did Asheville develop a four year plan to achieve 100% mapping of the MS4 inventory?
Yes
Click here for the draft plan and map.
Did Asheville maintain a process for collecting CIP as -built data of stormwater infrastructure and
230
2
20
incorporte into GIS database?
Yes
231
2
20
If so, how many CIP projects were incorporated into the MS4 mapping?
1
Capital Projects in FY 21/22 that installed
stormwater infrastructure have not
submitted as-builts yet, however it is
included in the contract and underway for
FY22/23. One very large as -built for River
Arts District Transportation Improvement
Project (RADTIP) received and integrated
into GIS.
Did Asheville maintain a process for collecting infrastructure data using pipe cameras and
241
2
21
incorporate data into the GIS database?
Yes
Did Asheville maintain a process for collecting private development as -built data and
249
2
22
incorporating it into the GIS database?
Yes
250
2
22
If so, how many project as-builts were incorporated into the MS4 mapping?
0
25 private as-builts from private
development received, integration into GIS
is pending. GIS is currently working on
getting these into the system.
251
2
22
If so, how many outfalls were added?
2
One 36" & One 48" as part of RADTIP.
265
2
23
Did Asheville maintain an IDDE ordinance and administration and enforcement of it?
Yes
271
2
24.13.1
Did Asheville develop procedures/guidelines for administration and enforcement of the IDDE
Partial
ordinance?
Working on IDDE Plan to complete this
within FY 1 -3 as per permit. We have been
given approval for a new position in the
Stormwater Division to support this effort.
286
2
25.13.1
Did Asheville develop an IDDE Plan?
Yes
We have developed a Draft IDDE Plan. We
will submit to NCDEQ in FY 3 per the permit.

301
2
26.13.1
Did Asheville develop written procedures for dry weather flow field screening activities?
Partial
We need to develop a schedule and map
zones for standardizing dry -weather
reconnaissance. Several days were spent in
the field in FY1-2 with staff performing field
checks along Bacote Branch looking for illicit
discharge sources. These were focused on a
single urban drainage basin that has an
impaired stream. The written procedures
will be developed further in FY 3. We also
contract with Environmental Quality
Institute (EQI) for the testing of six stream
site samples within the city. EQI has
developed an on -going water quality
database of Western North Carolina
watersheds. The purpose of the research is
to continue and expand the long-term
monitoring of stream sites within Buncombe
County.
318
2
27.13.1
Did Asheville develop written procedures for conducting illicit discharge investigations?
Yes
We have developed a Draft IDDE Plan. We
will submit to NCDEQ in FY 3 per the permit.
339
2
28
Did Asheville maintain the IDDE complaint spreadsheet?
Yes
Click here for 2021/22 complaints.
340
2
28
If so, how many complaints were received?
21
341
2
28
If so, how many complaints were verified as illicit discharges, connections or dumping?
10
342
2
28
If so, how many verified complaints were resolved?
10
359
2
29
Did Asheville provide illicit discharge and illegale dumping training to staff and contractors?
Yes
Training was performed as part of the new
employee training and pre -construction
meetings. We also developed and provided
illicit discharge brochures for landscape
professionals and added the
brochure/information to our website.
360
2
29
If so, how mant people were trained?
239
202 employees & 37 contractors
371
2
31
Did Asheville maintain an after hours on -call duty officer to investigate illicit discharges and
Yes
illegal dumping?
The Public Works Department has a Duty
Officer on call 24 hours / 7 days a week
during off hours. The Duty Officer responds
to any illicit discharge complaint as required.

372
2
31
If so, how many investigations were performed after hours?
3
There are very few after hours investigations
required. The Duty Officer should try to find
the source of the illicit discharge, document
any evidence fully, and begin to remedy the
situation to protect stormwater inlets and
waterways if possible. A Google Form has
been created for tracking investigations by
the Duty Officer. Training of the duty
officers and utilization of the form will be
implemented in FY3.
Did Asheville maintain and publicize an email address for the public to report erosion and
383
2
33
sedimentation problems?
Yes
384
2
33
If so, how many emails reports were received?
42
Did Asheville maintain an after hours on -call duty officer to investigate after hours erosion and
395
2
35
sedimentation problems?
Yes
396
2
35
If so, how many investigations were performed after hours?
2
Did Asheville provide staff training on proper handling of construction site runoff control
407
2
36
complaints?
Yes
408
2
36
If so, how many staff were trained?
5
Construction Supervisor; Construction
Inspector III (2); Construction Inspector II (2).
417
2
37.13.1
Did Asheville develop and adopt an ordinance requiring construction waste management?
No
Staff is working with Development Services
Department to complete this within FY 2 - 3
as per permit.
425
2
38
Did Asheville conduct pre -construction conferences?
Yes
426
2
38
If so, how many pre -construction conferences were conducted?
37
452
2
40.B.1.
Did Asheville track the number of low -density and high -density plan reviews performed?
Yes
453
2
40.B.1.
If so, how many low density project reviews were performed?
1,776
1,346 Residential, 430 Commercial
454
2
40.B.1.
If so, how many high density project reviews were performed?
430
455
2
40.B.2
If so, how many low density project reviews were approved?
559
462 Residential, 97 Commercial
456
2
40.B.2
If so, how many high density project reviews were approved?
32
Did Asheville maintain a current inventory of low -density projects and constructed SCMs,
including SCM type or low -density acreage, location, last inspection date and type of
478
2
40.B.3.
enforcement action (if any)?
Yes
484
2
40.13.4
How many SCM inspections were performed?
49
490
2
40.B.5
How many low -density inspections were performed?
733
496
2
40.B.6
How many post -construction enforcement actions were issued?
1
502
2
41.13.1
Did Asheville develop a written O&M Plan for municipal facilities?
Yes
A draft O&M Plan has been developed. Final
review and submittal to the State will be
completed in FY 3 per the permit.
517
2
42.13.1
Did Asheville evaluate all municipal facilities/properties to determine pollution potential?
Partial
A list has been obtained of all City -owned
properties/facilities. Of the 364 City -owned
properties/facilities listed, 16 were
evaluated due to those having a pollution
potential. Due to shortages in staffing, all
properties/facilities were not evaluated in
FY2. The remaining lot will be evaluated in
FY3.

518
2
42.13.1
If so,how many facility evaluations were performed?
16
Fire Stations, Public Works, Fleet &
Transportation.
Fire Stations, Public Works, Fleet &
519
2
42.B.1
If so, how many facilities have stormwater pollution potential?
16
Transportation.
524
2
43.13.1
Did Asheville develop a schedule and documentation for performing municipal facility
Partial
Working on schedule to complete this within
inspections?
FY 2-3 as per plan. Each site that is
inspected is documented on a standard
form.
Click here for form.
532
2
44
Did Asheville perform municipal facility inspections in accordance with the developed schedule?
Partial
Although schedule is not complete yet, 16
facilties were evaluated for pollution
potential. When the schedule is complete
for additional properties, they will be
inspected within FY 2-3 as per plan.
533
2
44
If so, how many facility inspections were performed?
16
We are working on a schedule and will begin
inspections from that when it is comple in FY
3. However, we did perform 16 inspections
(FireStations, Public Works, Fleet &
Transportation).
549
2
46.13.1
Did Asheville maintain written spill response procedures in the municipal facility SPPPs?
Yes
560
2
47
Did Asheville train O&M staff on stormwater awareness, pollution prevention, and proper MS4
Yes
Pollution Awareness training for existing
0&M?
staff has been a part of our training for
several years. During COVID, this was
suspended, but will resume in FY3. New
employee orientation training has continued
virtually, so new O&M staff were trained
through this only.
561
2
47
If so, how many staff were trained?
24
Stormwater & Streets Staff
568
2
48.B.1
Did Asheville develop a SOP with frequencies, schedules and documentation for inspection and
Partial
maintenance of city owned infrastructure, including catch basins and conveyances?
We are maintaining, inspecting and cleaning
infrustructure regularly. Working on SOP to
complete this within FY 2-3 as per plan.
Did Asheville verify, document and prioritize mainenance activities identified by inspections
578
2
48.13.3
and/or citizen reports?
Yes
579
2
48.13.3
If so, how many activities were prioritized?
363
163 construction projects & 200
maintenance work orders.
590
2
49.13.1
Did Asheville create/maintain an inventory of municipal SCMs including type and description?
Partial
Inventory has been created, need to verify
whether inventory is fully complete.
591
2
49.13.2
If so, how many municipal SCMs are in the inventory?
22
Additional SCMs will be added to the
inventory as they are identified or
constructed.
611
2
51
Did Asheville verify that Parks & Recereation staff maintained appropriate applicator licenses?
Yes
612
2
51
If so, how many staff hold valid licenses?
8
Did Asheville inspect all municipal facilities that hold an industrial stormwater permit for
621
2
52.13.1
compliance with the permit?
Yes
622
1 2
152.13.1
1 If so, how many municipal facilities hold indutrial stormwater permits?
21
Fleet and Transit Facilities

If so, how inspections were performed for municipal facilities that hold indutrial stormwater
623
2
52.13.1
permits?
2
Did Asheville train municipal industrial stormwater permitted facility staff on the permit
633
2
52.13.3
requirements and SPPP?
Yes
634
2
52.13.3
If so, how many staff were trained?
3
2 Fleet staff & 1 transit staff. Consultant is in
the process of developing a SPPP with staff
training for both locations.
641
2
53.13.1
Did Asheville update the vehicle and equipment maintenance facility inspection checklist?
Yes
653
2
54.13.1
Did Asheville develop a written SOP for street sweeping, including schedules and
Partial
Each sweeper has a route and zone for
zones/locations?
which they are responsible, and the
schedule is based on completing the route
of approximately 120 miles for each
sweeper. The route is then repeated.
Working on written SOP to complete this
within FY 2-3 as per plan.
655
2
54.13.2
Did Asheville develop a written SOP for proper disposal of collected wash waters and solids?
Partial
Solids are taken to the transfer station for
Buncombe County landfill for proper
disposal. When the trucks are washed out
this occurs at the wash pad on Shelburne
Road where the wash water goes into the oil
water separator before entering the MSD
sanitary sewer system. Working on written
SOP to complete this within FY 2-3 as per
plan.
667
2
55.13.1
Did Asheville maintain an inventory of public trash receptacles?
Yes
674
2
55.13.2
Did Asheville collect and properly dispose of waste from public trash receptacles weekly?
Yes
675
2
55.13.2
If so, what is the total annual estimated amount of trash collected/disposed of (pounds)?
6,032 Tons
(12, 064, 000
pounds)
685
2
56.13.1
Did Asheville establish and publicize protocols for residential brush and bagged leaf collections?
Yes
692
2
56.13.2
Did Asheville collect brush and bagged leaves per the established schedule?
Yes
693
2
56.13.2
If so, what is the toal annual amount of brush and leaves collected/disposed of (pounds)?
434 Tons
(868,000 pounds)
Menu
Yes
No
Partial