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Home My WebLink AboutWQCSD0158_Compliance Evaluation Inspection_20220708DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 ROY COOPER Governor ELIZABETH S. BISER Secretary RICHARD E. ROGERS, JR. Director Shannon V. Becker, President Aqua North Carolina, In. 202 Mackenan Court Cary, NC 27511 NORTH CAROLINA Environmental Quality July 8, 2022 Subject: Compliance Evaluation Inspection Preserve at Jordan Lake Collection System Collection System Permit Number WQCSD0158 Chatham County Dear Mr. Becker: On July 7, 2022, Colleen Cohn of the Raleigh Regional Office (RRO) conducted an inspection at the subject facility. The cooperation of Peter Rhodes, Robert Krueger, and Eric Riggins was greatly appreciated. During the inspection, the following items were noted: 1. Aqua North Carolina, Inc., hereafter referred to as Aqua, operates a deemed collection system pursuant to 15 NCAC .02T .0403. 2. The collection system is comprised of low-pressure force mains. Each house has a grinder pump that pumps wastewater into the low-pressure force mains and sent to the wastewater treatment system on site. 3. All wastewater flow is conveyed to and treated at the Preserve at Jordan Lake Wastewater Treatment Plant on site (WQ0018146). 4. The system does not have any high -priority lines, pump stations, or manholes. 5. Each grinder pump has an alarm that notifies the homeowner if there is a problem. The homeowner then contacts Aqua for repairs. Aqua has contracted David Jacobs Construction to respond to customer complaints and grinder repairs. 6. Aqua maintains a spare parts inventory of grinder tanks on site. The inventory for small spare parts is maintained by the contractor that conducts routine repairs, David Jacobs Construction. 7. The collection system map(s) are the "as -built" sewer plans for the subdivision. The plans depict all of the required map components. 8. Right-of-ways observed were well maintained. 9. Aqua has developed and implemented a company -wide Spill Response Action Plan that is available electronically. Mr. Riggins noted that because of recent changes to cellular NORTH CAROLINA E, Department of M Environmental Quality North Carolina Department of Environmental Quality I Division of Water Resources Raleigh Regional Office I 3800 Barrett Drive I Raleigh, North Carolina 27609 919.791.4200 DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 Preserve at Jordan Lake Collection System WQCDS0158 July 8, 2022 towers in the area, there is limited cellular reception at the facility. This was observed by the inspector as Mr. Rhodes had difficulties accessing the electronic Spill Response Action Plan from his tablet. The inspector discussed keeping a hard copy of the Spill Response Action Plan on -site with Mr. Rhodes, Mr. Kreuger, and Mr. Riggins. 10. Grease control educational materials are distributed bi-annually as required with utility bills. Aqua also distributes educational materials on grinder pumps in the same mailing. It was last distributed in March 2022. 11. SSO reports were reviewed. The last incident was in 2019. If you have questions concerning this report, please contact Colleen Cohn at 919-791-4258 or Colleen.Cohn@ncdenr.gov. Sincerely, DocuSigned by: LL'tssA, f. IlkauA,ut 1, B2916E6AB32144F... Vanessa Manuel, Assistant Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources, NCDEQ Attachments: Compliance Inspection Report cc: Laserfiche £ D_E NORTHCAROLINA Department of Environmental Deal North Carolina Department of Environmental Quality I Division of Water Resources Raleigh Regional Office I 3800 Barrett Drive I Raleigh, North Carolina 27609 919.791.4200 DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 Compliance Inspection Report Permit: WQCSD0158 Effective: 03/01/00 Expiration: SOC: Effective: Expiration: County: Chatham Region: Raleigh Owner : Aqua North Carolina Inc Facility: Preserve at Jordan Lake Collection System Contact Person: Sam Pegram Title: Salem Glen Subdivision (WQCF. Phone: 336-215-4133 Directions to Facility: System Classifications: Primary ORC: Certification: Phone: Secondary ORC(s): On -Site Representative(s): Related Permits: Inspection Date: 07/07/2022 Primary Inspector: Colleen Cohn Secondary Inspector(s): Peter Rhodes Robert Krueger Eric Riggins Entry Time 10:OOAM DocuSigned by: 7 /I �FBCB8277092044D... Exit Time: 10:45AM 7/7/2022 Phone: 919-791-4258 Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Deemed permitted collection system management and operation Facility Status: Compliant Not Compliant Question Areas: Miscellaneous Questions General Grease Control II Spills/Response Plan Inspections (See attachment summary) Page 1 of 4 DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 Permit: WQCSD0158 Owner - Facility:Aqua North Carolina Inc Inspection Date: 07/07/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary: On July 7, 2022, Colleen Cohn of the Raleigh Regional Office (RRO) conducted an inspection at the subject facility. The cooperation of Peter Rhodes, Robert Krueger, and Eric Riggins was greatly appreciated. During the inspection, the following items were noted: 1. Aqua North Carolina, Inc., hereafter referred to as Aqua, operates a deemed collection system pursuant to 15 NCAC .02T .0403. 2. The collection system is comprised of low pressure force mains. Each house has a grinder pump that pumps wastewater into the low pressure force mains and sent to the wastewater treatment system on site. 3. All wastewater flow is conveyed to and treated at the Preserve at Jordan Lake Wastewater Treatment Plant on site (WQ0018146). 4. The system does not have any high -priority lines or pump stations. 5. Each grinder pump has an alarm that notifies the homeowner. The homeowner then contacts Aqua for repairs. Aqua has contracted grinder repairs to David Jacobs Construction to respond to customer complaints. 6. Aqua maintains a spare parts inventory of grinder tanks on site. The inventory for small spare parts is maintained by the contractor that conducts routine repairs, David Jacobs Construction. 7. The collection system map(s) are the "as -built" sewer plans for the subdivision. The plans depict all of the required map components. 8. Right-of-ways observed were well maintained. 9. Aqua has developed and implemented a company -wide Spill Response Action Plan that is available electronically. 10. Grease control educational materials are distributed bi-annually as required with utility bills. Aqua also distributes educational materials on grinder pumps in the same mailing. It was last distributed in March 2022. 11. SSO reports were reviewed. The last incident was in 2019. Page 2 of 4 DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 Permit: WQCSD0158 Owner - Facility:Aqua North Carolina Inc Inspection Date: 07/07/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General # Is this system a satellite system? # If Yes, what is system name or permit number? Is there a overall sewer system map? Does the map include: Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location # Flow direction # Approximate pipe age # Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Are system maintenance records maintained? Yes No NA NE Preserve at Jordan Lake WQ0018146 • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ • ❑ • ❑ ❑ ❑ Comment: The system is comprised of low pressure force mains. Each house has a grinder pump that pumps wastewater into the low pressure force mains and sent to the on site wastewater treatment plan. There are no pump stations, manholes, or high -priority lines. Grease Control Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) For public systems, is there a Grease Control Program via an ordinance/agreement? If Yes, does it require grease control devices at applicable locations? Is the Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? Yes No NA NE ❑ ❑ ❑ • ❑ ❑ • ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ Comment: FOG materials mailed with utility bill twice a year. Educational materials on grinder pumps also sent with the mailing. Last mailing was March 2022. Spills and Response Action Plan # Is system free of known points of bypass? If No, describe type of bypass and location # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ Page 3 of 4 DocuSign Envelope ID: BA905835-369D-4B13-91A4-0924A0F66514 Permit: WQCSD0158 Owner - Facility:Aqua North Carolina Inc Inspection Date: 07/07/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine # If Yes, is there a corrective action plan? Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Does the plan include: # 24-hour contact numbers # Response time # Equipment list and spare parts inventory # Access to cleaning equipment # Access to construction crews, contractors, and/or engineers # Source of emergency funds # Site sanitation and cleanup materials # Post-overflow/spill assessment ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ ❑ • Comment: Aqua maintains an electronic Spill Response Action Plan. It was noted during the inspection that there is limited cellular connection at the site as a result of recent changes to cell towers. Discussed keeping a printed copy of the Spill Response Action Plan at the on -site WWTP to ensure availability in an emergency. Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Yes No NA NE • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ Comment: Each grinder pump has an alarm that alerts the homeowner. The homeowner then contacts Aqua for repairs. Aqua has contracted David Jacobs Construction to handle routine repairs to grinder pumps. Page 4 of 4