WQCSD0244_Compliance Evaluation Inspection_20220824

North Carolina Department of Environmental Quality Division of Water Resources
Raleigh Regional Office 3800 Barrett Drive Raleigh, North Carolina 27609
919.791.4200

August 24, 2022

Carolina Water Service, Inc. of NC
4944 Parkway Plaza Blvd., Suite 375
Charlotte, NC 28217
Subject: Compliance Evaluation Inspection
Ashley Hills Collection System
Permit No. WQCSD0244
Wake County

Dear Mr. Harrell:

On August 23, 2022, Stephanie Goss of the Raleigh Regional Office conducted an inspection of
the collection system at the subject facility. The assistance provided by Wayne Leary, Operator
in Responsible Charge (ORC), and Brandon Baldwin, backup ORC, during the inspection was
appreciated. Findings during the inspection were as follows:

1. Carolina Water Service, Inc. of North Carolina holds a deemed sewer collection system
permit and pursuant to 15A NCAC 02T .0403 that collects wastewater from nearby
subdivisions for treatment at the Ashley Hill WWTP.

2. The collection system includes five duplex pump stations, approximately 10.1 miles of
gravity sewer line, approximately 2.7 miles of force main, and one high priority line.

3. Five pump stations were inspected: Ruthledge Landing, Amber Acres, Amber Ridge,
Bishop Point !3 and Bishop Point #2. All pump stations are identified with signs, secured
access, and audible/visual alarms. The visual and audible alarms functioned when the
high-water floats were activated, and the SCADA system acknowledged the alarms. All
pump station had a generator on-site except for Bishop Point #1. The four on-site
generators were operational and are tested every week.

4. The aerial high priority line was inspected at Amber Ridge, and it appeared straight, rust
free and in good condition. The right of way (ROW) was adequately maintained, and a
logbook is kept for inspecting the aerial high priority line and maintaining the ROW.

5. An overflow response plan is available in case of a failure at a pump station is developed
and implemented.

6. An operation and maintenance plan including pump station inspection frequency and a
preventive maintenance schedule is developed and implemented.
DocuSign Envelope ID: D372E758-332F-4254-8A13-338C85C762C6
North Carolina Department of Environmental Quality Division of Water Resources
Raleigh Regional Office 3800 Barrett Drive Raleigh, North Carolina 27609
919.791.4200

Page 2 of 2

7. Maintenance logs were reviewed and appeared satisfactory.

8. A Fats, Oils and Grease Program (FOG) is implemented and in-use. Educational
materials are distributed bi-annually.

9. There have been no reportable sanitary sewer overflow (SSO) incidents from the
collection system since the last inspection.
10. An up-to-date map of the collection system was available and up to date available which
included direction of flow, pipe size, pipe material, pipe location, pipe age, pump station
identification and location.

11. Mr. Leary stated of the 10.1 miles of gravity sewer, approximately 1.2 miles of gravity
sewer lines were cleaned in 2020 which is 11.9%.

If you have questions concerning this report, please contact Stephanie Goss at 919-791-4256 or
e-mail at [e-mail].

Sincerely,

Vanessa E. Manuel, Assistant Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources, NCDEQ

cc: RRO Files
Laserfiche

DocuSign Envelope ID: D372E758-332F-4254-8A13-338C85C762C6
Compliance Inspection Report
Permit:WQCSD0244 Effective:01/23/07 Expiration:Owner :Carolina Water Service Inc of North Carolina
SOC:
Contact Person:
Region:
County:
Directions to Facility:
Wake
Raleigh
Tony Konsul
Effective:Expiration:Facility:Ashley Hills WWTP
320 Woods Run Rd
Knightdale NC 27545
Title:Phone:[phone]Operations Director
Secondary ORC(s):
Phone:Certification:Primary ORC:
System Classifications:
On-Site Representative(s):
Related Permits:
Secondary Inspector(s):
Primary Inspector:
Inspection Date:Exit Time:Entry Time:
Phone:
08/23/2022 09:30AM 11:00AM
Stephanie Goss 919-791-4200
Facility Status:
Permit Inspection Type:
Reason for Inspection:Inspection Type:
Not CompliantCompliant
Routine
Deemed permitted collection system management and operation
Collection System Inspection Sampling
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Pump Stations
(See attachment summary)
Page 1 of 5
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0244
08/23/2022 Collection System Inspection Sampling
Carolina Water Service Inc of North Carolina
Routine
Inspection Summary:
Page 2 of 5
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0244
08/23/2022 Collection System Inspection Sampling
Carolina Water Service Inc of North Carolina
Routine
General Yes No NA NE
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Comment:
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Comment:
Spills and Response Action Plan Yes No NA NE
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Page 3 of 5
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0244
08/23/2022 Collection System Inspection Sampling
Carolina Water Service Inc of North Carolina
Routine
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high-priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Amber RIdge
Are right-of-ways and easements maintained for the full width for access?
If No, give details on temporary access:
Is maintenance documented?
Were all areas/lines inspected free of issues?
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Ruthledge Landing, Amber Acres, Amber Ridge, Bishop Point !3 and Bishop Point #2.
# Number of duplex or larger pump stations in system 5
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
Page 4 of 5
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0244
08/23/2022 Collection System Inspection Sampling
Carolina Water Service Inc of North Carolina
Routine
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto-dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the telemetry system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
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