WQCS00010_BIMS Report_20220815

Compliance Inspection Report
Permit: WQCS00010 Effective: 10/01/17 Expiration: 09/30/25 Owner : City of High Point
SOC: Effective: Expiration: Facility: High Point Collection System
County: Guilford PO Box 230
Region: Winston-Salem
Contact Person: Gregory Bart Hepler
Directions to Facility:
System Classifications: CS4,
Primary ORC: Sarah Elizabeth McAvoy
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
High Point NC 272610230
Title: Senior Mains Specialist Phone: [phone]
Certification: 1012061 Phone: [phone]
NC0024210 City of High Point - East Side WWTP
NC0024228 City of High Point - Westside WWTP
Inspection Date: 08/11/2022
Entry Time 09:OOAM Exit Time: 12:OOPM
Primary Inspector: Gary Hudson Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Capital Improvement Plan
▪ Inspections
(See attachment summary)
▪ General
▪ Map
▪ Spill Response Plan
▪ Sewer & FOG Ordinances
▪ Reporting Requirements
▪ Pump Stations
Page 1 of 6

Permit: WQCS00010 Owner - Facility: City of High Point
Inspection Date: 08/11 /2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
*The permit became effective 10/01/2017 and expires on 09/30/2025.
*A FOG flyer is on the community News Chanel and is also mailed in utility bills once per year.
*A Capital Improvement Plan was provided that extends into the year 2026.
*Ms. McAvoy and her staff do a very good job with record keeping of all maintenance and inspection activities.
*Ms. McEvoy provided a good Spill Response Action Plan that is updated periodically.
*The wastewater collection system appeared to be very well operated and maintained. No discrepancies were noted during
this inspection.
*The JMAC Outfall high -priority line was inspected. No discrepancies were noted during this inspection.
*The Riverdale Lift Station was inspected. No discrepancies were noted during this inspection.
*The City of High Point has 23 pump stations. All pump stations are monitored through SCADA.
Page 2 of 6

Permit: WQCS00010 Owner - Facility: City of High Point
Inspection Date: 08/11 /2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment: The permit became effective 10/01/2017 and expires on 09/30/2025.
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
*A FOG flyer is on the community News Chanel and is also mailed in utility bills once per year.
Comment:
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Comment: *A Capital Improvement Plan was provided that extends into the year 2026.
Map
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Page 3 of 6

Permit: WQCS00010 Owner - Facility: City of High Point
Inspection Date: 08/11 /2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Comment:
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment:
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
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Link on website.
Yes No NA NE
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Comment: *The JMAC Outfall high -priority line was inspected. No discrepancies were noted during this
inspection.
Spill Response Action Plan
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
Yes No NA NE
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Page 4 of 6

Permit: WQCS00010 Owner - Facility: City of High Point
Inspection Date: 08/11/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
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Page 5 of 6

Permit: WQCS00010 Owner - Facility: City of High Point
Inspection Date: 08/11 /2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
*The Riverdale Lift Station was inspected. No discrepancies were noted during this inspection.
*The City of High Point has 23 pump stations. All pump stations are monitored through SCADA.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
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