WQCS00225_Response to Notice_20220810

July 21, 2022
NC DEQ/DWR
Raleigh Regional Office
Attn: Vanessa Manuel
3800 Barrett Drive
Raleigh, NC 27609
Dear Ms. Manuel,
NC Dept of Environmental Quality
AUG 10 2022
Raleigh Regional Office
Subject: Compliance Inspection Response
Pinetops Collection System
WQCS00225
Edgecombe County
The results of the compliance inspection of the Pinetops Collection system was sent to the Town
in a letter dated June 10, 2022. Several of the findings requested a response from the Town. We
are working to resolve all of the noted deficiencies and offer the following responses:
Finding #2: Pump Station identifier signs
o Signs for the pump stations with the appropriate information has been installed at
each pump station. As requested, pictures of the installation are attached.
Finding #3: Update collection system map with all required information
o The collection system map has been updated to include the permit required
information.
Finding #4: Prepare a draft FOG Ordinance that contains enforcement procedures
o A FOG Ordinance which meets permit requirements has been drafted. As
requested, the draft ordinance is attached for your review.
Finding #6: Update the overflow response plant with current information
o The permit required Response Action Plan has been updated.
The Town's goal is to always stive to maintain compliance with all permit conditions. If you
have additional questions or comments concerning the inspection and our responses, please
contact Carlos Williams, Collection System ORC, at: 252/544-3733 or
cwilliams(a pinctopsnc.com.
Sincerely,
Fred Ventresco, Town Administrator
Town of Pinetops

8/5/22, 3:22 PM
Mail - Carlos Williams Outlook
https:lloutlook.office.comlmaiUinboxlidWAAQkADI5YJA0ZjJhLTU3NmItNGNINC1!M Dk 3l 1 A3NjYyN2Y4YmQzMwAQAOmrgmCj7AIHkeIWLrnb4Ugc%3D... 112

8/5/22, 3.23 PM
Ma il - Carlos Williams - Outlook
NC Dept of Environmental Quality
AUG 1 0 2022
Raleigh Regional Office
https://outlook.office.com/mail/inbox/id/AAMADI5YjA0ZjALTU3NmItNGNiNCliMDE3LTA3NjYyN2Y4YmQzMwAQAGJJD5vP3rhLghYDRfQZdol%3D/... 111

Section 1.0 INTRODUCTION
NC Dept of Environmental Quality
AUG 10 2022
1.1 Fats, oil and grease (FOG) is a leading cause of,itapy sewer overflows (SSO) in North
Carolina. Grease is a common term for animaRatVatietVeii151t oils. Residential and
Commercial Users, who are often unaware that they are causing potential harm, introduce FOG
from their cooking processes, into their plumbing system and the Town's sanitary sewer
system. Over time FOG builds up and clogs pipes and plumbing. In the collection system, FOG
leads to blockages, which can cause sewer overflows onto streets and property, and into homes
and businesses. These overflows disrupt residential, commercial and industrial operations, and
carry the potential for health risks which comes from contact with disease -causing organisms.
Raw sewage can carry bacteria, viruses, parasitic organisms, etc., which may bring diseases
from mild gastroenteritis (diarrhea) to life threatening ailments such as cholera, dysentery, and
hepatitis. They also increase sewer system maintenance costs and present potential impacts to
our environment.
Section 2.0 DEFINITIONS
2.1 Town — Town of Pinetops, North Carolina
2.2 Director — The Town's Public Works Director
2.3 FOG material either liquid or solid, composed primarily of fat, oil, or grease from animal or
vegetable sources. Examples of FOG include kitchen cooking grease, vegetable oil, bacon
grease, etc.
2.4 Food Handling Facilities — Any commercial or institutional facility discharging kitchen or
food preparation wastewaters including restaurants, motels, hotels ,cafeterias, hospitals,
schools, bars, churches, etc.
2.5 Grease Interceptor A device, usually located underground and outside of a food handling
facility designed to collect, contain, and remove food wastes and grease from the wastewater
while allowing the remaining wastewater to be discharged into the Town's wastewater
collection system by gravity.
2.6 Grease/Solids Depth The grease/solids depth consists of the combined depth of the grease
cap at the top of the Grease Interceptor's liquid level and the solids deposition at the bottom
of the interceptor. (Example: The grease cap at the top of the liquid measures six inches and
the solids at the bottom measures eight inches for a combined accumulation of 14 inches. The
Interceptor's liquid level is 48 inches. The grease/solids depth is 14 divided by 48 times 100
or 29% of the liquid depth.)
2.7 Grease Trap — Indoor, "under the counter" units designed to collect, contain, and remove food
wastes and grease from the wastewater while allowing the remaining wastewater to be
discharged to the Town's wastewater collection system by gravity.
2.8 OHNVater Separator — A device, designed to remove oil (e.g. petroleum based products) from
the waste stream while allowing the remaining wastewater to be discharged to the Town's
wastewater collection system by gravity.
2.9 User — Any person, establishment, or facility that contributes, causes, or permits the
contribution of FOG into the Town's wastewater collection system.
2.10 Variance A written document issued by the Town's Public Works Director that modifies
and/or changes requirements of the FOG program for a specific User.

Section 3.0 FOG REDUCTION BEST MANAGEMENT PRACTICES
3.1 The best way to reduce FOG in your plumbing and the Town's sanitary sewer system is to
keep it from going down the drain in the first place. Household sinks (bathroom and kitchen)
and toilets all discharge to the sanitary sewer system.
3.2 Some best management practices that residents can practice to reduce FOG generation include:
3.2.1 Be careful of what you put down the drains or flush down your toilets!
3.2.2 Scrape, or dry wipe, cooled excess grease from frying pans, pots and dishes into
containers (old milk cartons, frozen juice containers, etc.) or a plastic garbage
bag, and dispose of in the garbage. Cat litter or used coffee grounds can absorb
the liquid in the container.
3.2.3 Pour all cooking oils (including salad oils, frying oil/grease, bacon fat,
marinades, etc.) into a container for ultimate disposal with the trash.
3.2.4 Place leftover foods, meat trimmings, etc. in the trash can and not down the
garbage disposal.
3.2.5 Never dump motor oil or other lubricants down the drain. Take them to a
collection station.
3.2.6 Never use the toilet for disposal of kitchen wastes. Also, do not flush disposable
diapers, paper towels, and other bulky paper products down the toilet. These
bulky items, combined with the grease build-up will stop the flow of wastewater
through private plumbing and the sewer system.
Section 4.0 GENERAL REQUIREMENTS
4.1 In order to reduce sewer blockages, Food Handling Facilities that discharge into the Town's
sanitary sewer system must install a Grease Interceptor or Trap. Grease Interceptors shall be
required at the User's expense, when such User operates food preparation or serving facilities.
Grease Interceptors may be required in other commercial or industrial applications when
deemed necessary by the Director.
4.2 The Director reserves the right to make determinations of Grease Interceptor or Grease Trap
adequacy, need, and effectiveness based on a review of all relevant information regarding
Grease Interceptor,Trap performance, maintenance, and facility site/building review. To assure
adequacy and effectiveness, the Director may require repairs, modifications or replacement of
such Interceptors or Traps. The Director may request specific information impacting potential
FOG production including menus, hours/days of operation, food preparation procedures, clean
up practices, etc.
4.3 Automotive related facilities that may contribute petroleum -based oil to the Town's sanitary
sewer collection system are required to install an Oil -Water Separator
4.4 Wastewater from sanitary facilities shall not be introduced into any Grease Interceptor, Grease
Trap or Oil/Water Separator
4.5 New Food Handling Facilities will not be allowed to initiate operations until a Grease
Interceptor is inspected and approved by the Town.
4.6 All existing cooking establishments shall have Grease Interceptors approved by the Director
or his designee. Cooking establishments without Grease Interceptors will be given a
compliance deadline not to exceed 12 months from the date of ratification of this ordinance.

4.7 Any facility with an existing Grease Interceptor or Trap that anticipates expanding food
handling or preparation operations must receive approval from the Director.
Section 5.0 AUTHORITY
5.1 The North Carolina Clean Water Act of 1999 required jurisdictions to obtain a permit from the
North Carolina Department of Environment and Natural Resources for the operation of a
wastewater collection system.
5.2 The Town of Pinetops was issued a Wastewater Collection System Permit (Permit No.
WQCS00225). A condition of that permit is that the Town develop and implement an
enforceable fats, oils and grease program for non-residential users under which the Town can
take enforcement against users who have not properly installed, operated and maintained
grease traps or grease interceptors as directed or otherwise violated the terms of the local
ordinance pertaining to fats, oils and grease.
Section 6.0 DESIGN GUIDELINES
6.1 Detailed plans, showing the Grease Interceptor facilities and operating procedures, must be
approved by the Building Inspector, in consultation with the Director prior to construction. The
review and approval by the Town shall in no way relieve the User from the responsibility of
meeting effluent discharge limitations or properly maintaining the device.
6.2 Grease Interceptor Design. Outside, in ground, Grease Interceptors are required for all Food
Handling Facilities, unless a Variance is granted by the Director. Grease Interceptors are
typically pre -cast concrete units that are plumbed to receive only kitchen wastes (pot sinks,
prep sinks, can wash, floor drains, dishwasher, and food grinder waste). The Grease Interceptor
should be located as close to the source as possible, and in a manner that is fully accessible for
regular and safe maintenance, cleaning and sampling, without creating a nuisance.
6.3 A registered North Carolina Professional Engineer (PE) must affix his seal to all designs that
encroach public right-of-way (not on private property).
6.6 Grease Traps
Indoor, point source Grease Traps incorporated into the kitchen plumbing may be allowed if
the installation of a suitable outdoor Grease Interceptor is infeasible or unnecessary, a
"hardship" is acknowledged, and the Director approves a variance (See Section "10.
Variance"). Certain conditions may be imposed by the Director with the issuance ofa Variance,
such as an increased clean -out frequency, further study, etc.
6.7 A licensed North Carolina Plumbing Contractor shall install all Grease Interceptors and Grease
Traps in compliance with the latest edition of the North Carolina State Plumbing Code and
obtain a building permit from the Town prior to installation.
6.8 The User shall verb that the minimum tankage required based on the anticipated flow rates
and organic loads, using generally accepted methods of design such as Environmental
Protection Agency, North Carolina Division of Environmental Health or Uniform Plumbing
Code methods. The User shall be solely responsible for the performance of the device and
it's ability to consistently reduce effluent FOG concentrations below 100 me as measured
by EPA Method 1664A.

Section 7.0 MAINTENANCE PRACTICES/RECORDS
7.1 Grease Interceptors and Traps should be cleaned as frequently as necessary to maintain FOG
concentrations below 100 mg/I in the effluent, but in no case shall cleaning intervals exceed
60 days. Grease Traps may require more frequent cleaning. Grease Interceptors with a
combined grease/solids depth (see Section "2. Definitions") of greater than 25% of the liquid
depth are also considered in violation.
7.2 Haulers are required to use Town -approved equipment that contains incremental depth
markings on a plastic cylinder to measure the grease cap and solids deposition depths.
7.3 All waste removed from the Grease Interceptor or Trap must be disposed of at a facility
permitted by the North Carolina Division of Solid Waste to receive such waste. The User shall
be responsible for the proper removal and lawful disposal of the Grease Interceptor/Trap waste.
7.4 The use of enzymes, chemical, or biological additives is not considered an acceptable Grease
Interceptor/Trap maintenance practice.
7.5 All Food Handling Facilities that discharge into the Town's sanitary sewer system shall
maintain written records, on site, of maintenance activities for grease removal devices.
7.6 Maintenance records shall be kept by the User for at Ieast three (3) years and shall be provided
upon request from representatives of the Town of Pinetops. Failure to provide maintenance
records upon request shall be considered a violation.
Section 8.0 DETERMINATION OF COMPLIANCE WITH MAINTENANCE
REQUIREMENTS
8.1 A Grease Interceptor shall be considered out of compliance if any of the following conditions
exist:
8.1.1 FOG Concentrations are found to exceed 100 mg/1 as measured by EPA
Method 1664A
8.1.2 Maintenance cleaning has not been accomplished every 60 days, unless a
Variance is granted
8.1.3 The grease/solids depth exceeds 25°0 of the liquid depth
8.1.4 Failure to submit records
8.1.5 Inspection hindrance
8.1.6 Failure to maintain on -site records
8.1.7 Failure to maintain Interceptors or Traps in proper working order
8.1.8 Source of sewer blockage
8.1.9 Source of sanitary sewer overflow
8.1.10 Falsification of records
8.2 Typically, Food Handling Facilities will be evaluated based on maintenance cleaning
compliance and reported grease/solids depths. The Town may perform random inspections to
determine if grease/solids depth exceed 25% of the interceptor's liquid depth and: or collect
samples for determination of effluent FOG concentrations.
Section 9.0 INSPECTION AND SAMPLING
9.1 The Town may conduct inspections of Food Handling Facilities connected to the sanitary sewer
system, as the Town deems necessary to ascertain whether the purpose and requirements of
these FOG regulations are being met. Persons or occupants of premises where wastewater is

created, discharged or suspected to be discharged, shall allow Town personnel ready access at
all reasonable times to all parts of the premises for the purpose of inspection, sampling, and
records examination. The Town shall have the right to set up on the User's property such
devices as are necessary to conduct sampling, inspection, and compliance monitoring
operations. Denial of the Town's access to the User's property shall be deemed a violation.
Unreasonable delays may be considered denial of access.
Section 10.0 VARIANCES
10.1 A Variance to the design and maintenance requirements contained herein may be requested
when compliance creates an undue hardship or if a grease trap is sufficient. Hardships caused
by space availability, minimal anticipated FOG production, cost, etc., may be grounds for a
variance. The User must submit sufficient documentation, as required by the Director, which
explains the need to vary from design or maintenance requirements. A minimum of four
months of data should be submitted for maintenance cleaning frequency modifications or
similar requests.
10.2 After review of the documentation, the Town will notify the Food Handling Facility in writing
of acceptance or denial of the Variance request. The Town may also request further study
pursuant to or, as a condition of the Variance. Certain conditions may be imposed by the
Director for installations that have received a Variance.
10.3 If a Variance is granted and the User subsequently increases anticipated food service
production or, the Town later determines that the discharge adversely impacts the sanitary
sewer collection system or treatment works, the Variance may be revoked.
10.4 A Variance application fee of $250 will be paid to the Town upon submission of the Variance
request and prior to Town review. Variance application fees may be waived at the discretion
of the Director for follow up modifications of the same variant issue contained in the original
application (For example, if a variance had been granted to allow maintenance cleaning every
two months and, subsequently it can be shown that a three-month maintenance frequency is
acceptable, then the fee may be waived.)
Section 11.0 ENFORCEMENT
11.1 If any residence or Food Handling Facility is determined to be the source, in whole or in part,
of a sanitary sewer blockage and/or overflow, the residence or Facility will be assessed a fine
of not less than $500 and not more than $10,000, plus remediation costs for clean up, in
addition to any fines dispensed from the State of North Carolina. The fines contained herein
are not exclusive and the Director may use other methods to remedy the situation, such as the
termination of water and wastewater service, legal action, etc.
11.2 The following chart identifies fines for various annual infractions:
Minor Violations
1s1 Offense
2nd Offense
3rd Offense
4th Offense and Up
Failure to submit
records
Warning
,
$100.00
$200.00
Major Violation

Inspection
hinderance
Warning
S100.00
$200.00
Major Violation
Failure to maintain
on -site records
Warning
$100.00
$200.00
Major Violation
Moderate Violations
1st Offense
2nd Offense
3rd Offense
4th Offense and Up
Failure to maintain
interceptor in proper
working order
$150.00
$300.00
$500.00
$1,000.00
Failure to clean interceptor
as required
$150.00
$300.00
$500.00
$1,000.00
Major Violations
Source of sewer blockage (minimum)
$500.00
Source of sanitary sewer overflow (minimum)
$1,000.00
Falsification of Records
$1,000.00
THIS ORDINANCE shall become effective on
Adopted this the

Response Action Plan
NC ncpl of Environmental Quality
AUG 10 2022
+Jcigh Rc is Office
TownPineops
0# NORTH CAROLINA ;:}t. Evol
System Name: Town of Pinetops
Permit Number: WQCS00225
Address: PO Drawer C
City/State/Zip: Pinetops, NC 27864
Phone Number: 252/544-3733
Email: [e-mail]

CONTENTS
SECTION
I. Purpose
II. Objectives
III. Procedures
A. Receipt of Information Regarding a Sanitary Sewer Overflow
B. Dispatch of Sewer Maintenance Personnel to Site of Sewer
Overflow
C. Overflow Correction, Containment, and Clean Up
D. Overflow Report
E. Customer Satisfaction
IV. SSO Response Plan Maintenance
V. Appendices
Appendix A — Contacts
Appendix B Spill/SSO Reporting Form

I. Purpose
This Sanitary Sewer Overflow Response Plan has been prepared in accordance
with Permit WQCS00225 Part II (9) Operation & Maintenance Requirements.
The purpose ofthis SSO Response Plan is to ensure proper SSO reporting and
minimize the adverse effects that may be caused by a Sanitary Sewer Overflow.
This plan was revised on July 12, 2022
This plan will be reviewed and/or updated annually to incorporate any changes in
contact information; system components; and/or personnel.
II. Objectives
The objectives ofthis plan are listed below:
> To protect the public health and the environment
➢ To meet regulatory and permit requirements
➢ To develop and imp lement procedures to mitigate the effects of an SSO
➢ To protect collection system and wastewater treatment personnel
➢ To ensure the longevity of the collection system and wastewater treatment
plant equipment
➢ To protect both public and private property
> To minimize regulatory enforcement and/or p enalties, resulting from a
spill/SSO
> To provide appropriate customer service

III. Procedures
A. Receipt of Information Regarding a Sanitary Sewer Overflow
Sanitary Sewer Overflow's may be recognized and reported by system personnel or
by others. The System is responsible to act, in a timely manner, to all reports of a
possible SSO. Reports may be received via telephone, email, or by other means.
1. Typically reports received from the public will be received at Town Hall. Personnel
collecting information regarding a possible SSO, please obtain the following:
a. Time and date call was received
b. Specific location
c. Description ofproblem
d. Time possible overflow was noticed
e. Reporter's name and phone number
f. Observations ofthereporter
g. Relevant information that will enable system personnel to quickly locate,
assess and stop the overflow
2. Appropriate system personnel will be notified when a possible spill is reported. All
reports ofa SSO must be investigated by staffwithin two hours. System personnel
must confirm the spill before it will be considered an SSO. Only after confirmation
by system personnel will a sp ill be considered an SSO.
3. As soon as possible, but no later than 24 hours of the confirmation ofa reportable
Sanitary Sewer Overflow, the NC DWR Raleigh Regional Office will be notified
according to the rules ofNC Division of Water Resources. The rule is:
Sanitary Sewer Overflow (SSO) Reporting Requirements to the Division of
Water Resources
The Permittee shall verbally report to a Division of Water Resources staff
member at the Raleigh Regional Office, as soon as possible, but in no case more
than 24 hours following first knowledge of the occurrence of either of the
following:
• Any S SO and/or sp ill over 1,000 gallons to the ground; or
• Any SSO and/or spill, regardless ofvolume, that reaches surface water
Voice mail messages or faxed information shall not be considered as the initial
verbal report. SSOs (and other types of sp ills) occurring outside normal business
hours may also be reported to the Division of Emergency Management at
telephone number(800) 858-0368 or [phone].

4. Spills that are fully contained and removed quickly and are less than one thousand
gallons are not required to be reported to NC DWR. However, a full spill report form
will be filled out and kept on file.
B. Dispatch of Sewer Maintenance Personnel to Site of Sewer Overflow
Confirmation of a Spill / Sanitary Sewer Overflow will activate an immediate
response to isolate and correct the problem. Personnel and equipment shall be
available to respond to any and all SSO locations.
1. Disp atching Personnel Instructions
➢ When a spilllSSO is received by the system, staff and equipment shall be
dispatched to isolate and correct the problem in a timely manner
➢ Staff will be dispatched by telephone or radio
➢ Dispatching personnel must verify that all notified staff have received the
message
2. Maintenance Personnel Instructions
➢ All dispatched staff should proceed immediately to the site of the spill/SSO.
Any delays and/or conflicts should be promptly reported to the manager
➢ Upon arrival at the site of the spilllSSO, staff will report any and all findings
to the appropriate supervisor. These findings should include damage to both
public and private property
3 . Sup ervisor Instructions
➢ The Supervisor will dispatch additional personnel, supplies, and equipment as
needed or requested by dispatched staff
➢ The Supervisor will update the Public Works Director and/or Mayor on a
continuing basis if the SSO and/or repairs are not easily abated and fixed.
4. Initial Damage Assessment
➢ All dispatched staff must use discretionary action when responding to a
spilllSSO. Dispatched personnel must be aware that the System may be
responsible and/or liable for further damage to p rivate property
➢ Dispatched personnel should not enter p rivate property without authorization
from the Supervisor

> In order to thoroughly document the affected area, the dispatched staffwill
take appropriate photos and/or video. Any photos and/or video will be
retained and filed with the sp i11/S SO report
5. Supervision and Inspection
> The Supervisor will ensure that the guidelines outlined in this SSO Response
Plan are p roperly implemented
➢ The Supervisor is responsible for properly notifying NC DWR Fayatteville
Regional Office within the amount of time specified within the reporting
requirement
➢ The Supervisor will coordinate with the Town Administrator for the
availability of funds.
C. Spill/SSO Correction, Containment, and Clean-up
The objectives ofthe actions taken by system personnel are:
> To protect public health, the environment, and property from a spill/SSO
➢ To restore the surrounding area/property back to normal as quickly as possible
> To establish an appropriate perimeter to contain the spilllSSO, using
equipment (traffic cones, barricades), existing infrastructure (fencing, etc.),
and/or natural boundaries (berm, ditch, stream, etc.)
> To notify the appropriate regulatory agencies within permitted timeframe
➢ To protect surface water from contamination
> To minimize regulatory enforcement and/or penalties, resulting from a
spill/SSO
1. Upon arrival at a spill/SSO, the dispatched system staffwill perform the following:
➢ Determine the cause of the spilllSSO (collection line blockage, lift station
malfunction, line break, etc.).
> Report findings to Supervisor and identify or request additional personnel and
equipment to minimize the effects of the sp ill/S SO.
> Should it be determined the cause ofthe sp ill/SSO is not the responsibility of
the system, dispatched personnel will;
o Take appropriate action to protect public health, property (public and
private), and surface water bodies from immediate danger.

2. Containment of a spilUSSO will be of utmost priority and will include, but are not
limited to, the following measures:
> Determine the immediate destination of the spill/SSO (storm drain, water
body, ditch, etc.)
> Identify and request the necessary personnel and equipment to contain and
minimize the effects of the spilUSSO
> Take the appropriate, immediate action to contain the sp ilUSSO
3. Additional measures may be necessary to contain a prolonged spiHUSSO. These
measures will be determined and implemented by the Supervisor.
4. Clean up of a sp ilUS SO will be prompt and thorough. The necessary measures will
be taken to eliminate any identifiable evidence of the sp ill/SSO.
> If possible, photos will be taken before and after clean up. Photos will be filed
with the sp ilUSSO report
> The affected area will be cleaned of any sewage and debris. All materials
collected will be properly disp osed of
> The area will be secured to prevent public contact, until the affected area has
been thoroughly cleaned
> The sp i[USSO site should be disinfected and deodorized, if ap propriate
> If sp ilUSSO has affected a surface water body, the NC DWR Raleigh Regional
Office will be contacted for specific instructions.
D. Overflow Reporting
A written report to the NC DWR Raleigh Regional Office is required within five
days. The Supervisor will complete the required reports and submit them to the NC
DWR Raleigh Regional Office. Additional reporting requirements to the public may
be required based upon volume discharged.
Reporting to the Public (p lease review guidance documents from NC DWR):
- A press release must be issued within 24 hours after it has been determined that
a discharge of 1,000 gallons or more of untreated wastewater has reached surface
waters.
A public notice must be published within 10 days in the event of a discharge of
15,000 gallons or more of untreated wastewater to surface waters.

For accurate reporting purposes, system personnel should gather the following
information:
> Determine if the sp ilUS SO has affected any surface water bodies
> Estimate the start time ofthe of the sp ill/SSO:
o Date/time reported and confirmed by system p ersonnel
o Visual observations
> Estimate the stop time ofthe spilllSSO:
o Date/time the blockage or equip ment malfunction has been corrected
o Date/time system personnel arrived onsite, ifspilUSSO stopped before
system personnel arrived
> Visual Observations
o Estimate the flow rate of the sp illlSSO
o Estimate the volume ofthe sp ilUSSO
o Take photos for documentation
o Assess damage to public and private property (System personnel will
not enter private property to assess damage, unless authorized by the
Supervisor)
E. Customer Satisfaction
To ensure good public relations and customer satisfaction, the appropriate system
personnel will follow up with the reporting party. This follow up will include either
a personal visit or telephone call. The Supervisor will determine the information to
be disclosed to thereportingparty.

IV. SORP Maintenance
This Sanitary Sewer Overflow Response Plan will be reviewed annually.
Amendments may include:
> Changes in procedure
➢ Changes in contact personnel
> Changes due to regulatory requirements
V. Appendices
Appendix A Contact Phone Numbers
Appendix B — Equipment List and Spare Parts Inventory

Appendix
CONTACTS
Division of Emergency Management
8 8 8 3 8
Contact / Affiliation
David Phillips, Public Works Director
Phone
Email
2521883-6874 dphillips pinetopsnc.com
Carlos Williams, C/W1TP DR
Fred , Town Administrator
Billy Ray Johnson, CS Blick-up ORC
Stacy Harrell, Pinetops Police Chief
252/544-3733
[e-mail]
2521827-4435
Spain Plumbing, Hauling/Repairs, Cleaning
Ferguson, Parts & Pipes
Xylem, Pump Rental
252567-6874
2521 13-9680
252/341-9488
252/367-3594
Ed Braswell & Son, Contractor
The Wooten Company, Engineer
919/661-6061
252197-3877
252/757-1096

Appendix B
Equipment List and
Materials
Location and Materials
Public Works B1d.
Sewer Jetter
Front End Loader
4" Portable Pump
Backhoe
Dump Truck
Barricades
Pipe and Fittings
Repair Clamps
Sand Pile
Suction and Discharge Hoses
Gas Containers
Spare Parts for Pump Stations
Hand and Power Tools
Lime
Tower Lights
Portable Generator
Spare Parts
Public Works B1d
Floats
Pipe of various sizes
Manhole Rings
Manhole Covers
Breakers
Fuses