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Home My WebLink AboutWQ0029233_CEI_20220816 SENT VIA ELECTRONIC MAIL ONLY: NO HARD COPY WILL BE MAILED August 16, 2022 Barbara Salk Bear Lake Investments, LLC Emailed to: barbara@bsmartdevelopment.com SUBJECT: Compliance Inspection Report Bear Lake Reserve WWTP Non-discharge Permit No. WQ0029233 Jackson County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Bear Lake Reserve WWTP on 8/04/2022. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Non-discharge Permit No. WQ0029233. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. As mentioned on the inspection report, please be sure to submit the appropriate forms regarding change in ownership of the property. If you should have any questions, please do not hesitate to contact Melanie Kemp with the Water Quality Regional Operations Section in the Asheville Regional Office at 828-296-4500 or via email at melanie.kemp@ncdenr.gov. Sincerely, Melanie Kemp, Environmental Specialist I Water Quality Regional Operations Section Asheville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS: Compliance Evaluation Inspection E.c.: LF Cc: Bob Barr – RPB Systems Mike Whitmer – Community Association Manager, Bear Lake Reserve DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Compliance Inspection Report Permit:WQ0029233 Effective:10/29/19 Expiration:07/31/25 Owner :Boto NC Properties LLC SOC: Contact Person: Region: County: Directions to Facility: Jackson Asheville Tara Cura Effective:Expiration:Facility:Bear Lake Reserve WWTP 412 Lake Forest Dr Tuckasegee NC 28783 Title:Phone:214-239-5225 I-40 W to Hwy. 19/23 to Sylva. Take Hwy. 107 past WCU. At intersection of Hwy. 107 & Hwy. 281 cross bridge and left onto Shook Cove Rd. Bear Lake is at end of road (follow signs). Kenneth Jason Rummel 1010634 828-785-3769 Secondary ORC(s): 828-251-1900Phone:24262Certification:Robert P BarrPrimary ORC: SI,WW2,System Classifications: On-Site Representative(s): Related Permits: Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 08/04/2022 01:00PM 02:00PM Melanie Kemp Mikal Willmer Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Reclaimed Water Compliance Evaluation Question Areas: Treatment Flow Measurement-Effluent Treatment Flow Measurement-Influent Miscellaneous Questions Treatment Flow Measurement-Water Use Records Treatment Treatment Barscreen Treatment Filters Record Keeping Treatment Activated Sludge Treatment Influent Pump Station Treatment Clarifiers Treatment Disinfection Treatment Flow Measurement Treatment Return pumps End Use-Reuse Standby Power (See attachment summary) Page 1 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine Inspection Summary: Melanie Kemp and Mikal Willmer, with the Asheville Regional Office, conducted a Compliance Evaluation Inspection of the Bear Lake Reserve WWTP on August 4, 2022. This inspection was conducted to determine if the facility is being operated and maintained in compliance with Permit No. WQ0029233. Jason Rummel, Bob Barr (ORC), and Jeff with RBP Systems, as well as Mike Whitmer (Community Association Manager for Bear Lake) were present and assisted with the inspection. A summary with comments and recommendations from the inspection is below. Historically, Bear Lake Reserve WWTP has had very limited seasonal flow. The facility has been working towards building a healthy biological environment over the last 2 years as flows have slowly increased and the system is more adequately maintained. Bob Barr informed the ARO of a landslide that had occurred on the site after he became aware of it on 7/19/22. The slide resulted in damage to some of the 2-inch zone subheaders and drip zones. The zones affected were manually shut off when the slide was identified. This area was inspected, and a plan for repairs was being evaluated during the inspection. Facility staff have been continually adjusting operations due to several permit limit exceedances (TSS in November and December 2021). Mr. Rummel stated that because of the low flows and cycling of the lift station, inputs to the WWTP were very septic upon arrival into the facility. He indicated that DO levels were stabilizing from what was once 15 to now around 5 mg/L. He has also been successfully lowering settleability from 65% to an average of 55%. During the 2021 inspection, the ORC had indicated that effluent is sometimes routed to the upset tank when there is minimal flow to the facility. Please note that if flows are routed to the upset tank for an entire month, this should be recorded on the NDMR - otherwise it appears that all flows are sent to the irrigation tank. The flow meter was operable (last calibrated July 2022) but still not printing during the inspection but the ORC indicated Bear Lake has one on order. The mixers were operable, and staff are continuing to clean UV bulbs once a week and replacing bulbs once a year (last replaced 8/3/22). The turbidity meter was operable and last calibrated in July 2022. The microscreen drum filters were inoperable and being bypassed at the time of the inspection – please inform the division when these filters have been repaired. The recirculation alarm was inspected and operable. RPB systems is maintaining diesel for the WWTP backup generator. Bear Lake is contracting Allan Dearth Sons to service the lift station power. As a reminder, the permittee is required to send out biannual fats, oil, and grease educational material to all system users. 15NCAC 02T.0403 can be referenced for the requirements of a collection system under 200,000 gallons per day. Annual fats, oils and grease education is a requirement for private systems and it is recommended that the permittee add additional prohibited items to these educational materials regarding personal hygiene products, flushable wipes, etc.. An example pamphlet is attached to this inspection report. The collection system is being monitored and maintained by RPB systems. A collection system map is available at the WWTP and spare pumps are maintained onsite. There were no reported issues with the collection system. Lift station 3 was inspected – telemetry was active, the visual alarm was working, but the audible alarm was not. Lift station inspection records were reviewed, and the ORC indicated every lift station is checked weekly. The ARO recommends keeping a consistent log of which lift station system components are checked and continue to document notes as repairs are made and issues are identified. The ARO was informed that ownership to the property had changed which will require the completion of an updated Operational Agreement and Change of Ownership forms to be submitted. Page 2 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine Type Yes No NA NE Infiltration System Lagoon Spray, LR Activated Sludge Spray, LR Single Family Spray, LR Activated Sludge Spray, HR Activated Sludge Drip, LR Single Family Drip Recycle/Reuse Reuse (Quality) Treatment Yes No NA NE Are Treatment facilities consistent with those outlined in the current permit? Do all treatment units appear to be operational? (if no, note below.) Yes, however low flows coming into the facility.Comment: Treatment Influent Pump Station Yes No NA NE Is the pump station free of bypass lines or structures? Is the general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are floats/controls operable? Are audio and visual alarms available? Are audio and visual alarms operational? # Are SCADA/Telemetry alarms required? Are SCADA/Telemetry available? Are SCADA/Telemetry operational? Has auto-dialer. Bear Lake is maintaining a contract with a fuel vendor to supply the influent lift station generator. See summary for details. Comment: Treatment Flow Measurement-Influent Yes No NA NE Is flowmeter calibrated annually? Is flowmeter operating properly? Does flowmeter monitor continuously? Does flowmeter record flow? Does flowmeter appear to monitor accurately? Comment: Page 3 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine Treatment Flow Measurement-Water Use Records Yes No NA NE Is water use metered? Are the daily average values properly calculated? Comment: Treatment Flow Measurement-Effluent Yes No NA NE Is flowmeter calibrated annually? Is flowmeter operating properly? Does flowmeter monitor continuously? Does flowmeter record flow? Does flowmeter appear to monitor accurately? The flowmeter was operable and last calibrated in July 2022. The printer function was not operable during the inspection, although the ORC indicated a new printer was on-order. Comment: Standby Power Yes No NA NE Is automatically activated standby power available? Is generator tested weekly by interrupting primary power source? Is generator operable? Does generator have adequate fuel? Standby generators are servied by Allan Dearth Sons and backup fuel is supplied by Blossman Gases. Comment: Treatment Barscreen Yes No NA NE Is it free of excessive debris? Is disposal of screenings in compliance? Are the bars spaced properly? Is the unit in good condition? Facility has a small manual barscreen. Low flows entering during the time of the inspection.Comment: Treatment Activated Sludge Yes No NA NE Is the aeration mechanism operable? Is the aeration basin thoroughly mixed? Is the aeration equipment easily accessed? Is Dissolved Oxygen adequate? Are Settleometer results acceptable? Is activated sludge an acceptable color? Aeration basin in acceptable condition during inspection. ORC indicated the facility looks at settleability once weekly and is typically at approximately 55%. Comment: Treatment Clarifiers Yes No NA NE Are the weirs level? Page 4 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine Are the weirs free of solids and algae? Is the scum removal system operational? Is the scum removal system accessible? Is the sludge blanket at an acceptable level? Is the effluent from the clarifier free of excessive solids? Comment: Treatment Return pumps Yes No NA NE Are they in place? Are they operational? Comment: Treatment Filters Yes No NA NE Is the filter media present? Is the filter media the correct size and type? Is the air scour operational? Is the scouring acceptable? Is the clear well free of excessive solids? Is the mud well free of excessive solids and filter media? Does backwashing frequency appear adequate? Microscreen drum filter not operable during inspection and being bypassed.Comment: Treatment Disinfection Yes No NA NE Is the system working? Do the fecal coliform results indicate proper disinfection? Is there adequate detention time (>=30 minutes)? Is the system properly maintained? If gas, does the cylinder storage appear safe? Is the fan in the chlorine feed room and storage area operable? Is the chlorinator accessible? If tablets, are tablets present? Are the tablets the proper size and type? Is contact chamber free of sludge, solids, and growth? If UV, are extra UV bulbs available? If UV, is the UV intensity adequate? # Is it a dual feed system? Does the Stationary Source have more than 2500 lbs of Chlorine (CAS No. 7782-50-5)? If yes, then is there a Risk Management Plan on site? Page 5 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine If yes, then what is the EPA twelve digit ID Number? (1000-____-____) If yes, then when was the RMP last updated? UV bulbs are being cleaned weekly and replaced yearly (last replaced 8/3/22).Comment: Record Keeping Yes No NA NE Is a copy of current permit available? Are monitoring reports present: NDMR? NDAR? Are flow rates less than of permitted flow? Are flow rates less than of permitted flow? Are application rates adhered to? Is GW monitoring being conducted, if required (GW-59s submitted)? Are all samples analyzed for all required parameters? Are there any 2L GW quality violations? Is GW-59A certification form completed for facility? Is effluent sampled for same parameters as GW? Do effluent concentrations exceed GW standards? Are annual soil reports available? # Are PAN records required? # Did last soil report indicate a need for lime? If so, has it been applied? Are operational logs present? Are lab sheets available for review? Do lab sheets support data reported on NDMR? Do lab sheets support data reported on GW-59s? Are Operational and Maintenance records present? Were Operational and Maintenance records complete? Has permittee been free of public complaints in last 12 months? Is a copy of the SOC readily available? No treatment units bypassed since last inspection? Checked operational logs for WWTP and lift stations. It is recommended that lift station inspection logs provide more detail on components routinely inspected and maintenance performed. Audio alarm not operable on lift station 3. Comment: End Use-Reuse Yes No NA NE Is the acreage in the permit being utilized? Does the acreage specified in the permit correspond to the measured acreage at the site? Are all essential units provided in duplicate? Page 6 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 08/04/2022 Compliance Evaluation Boto NC Properties LLC Routine Is an automatically activated standby power source available? Is the equalization capacity adequate? Is aerated flow equalization present? Has the turbidity meter been calibrated in the last 12 months? Does the turbidity meter have recording capabilities? Is all flow diverted at the appropriate times? Is all upset wastewater diverted from reuse storage unit? Is all upset wastewater treated, retreated, or disposed of acceptably? Is upset wastewater treated prior to discharge to irrigation storage? Is public access restricted from irrigation area during active site use? If golf course, is a sign posted in plain sight on the club house? Is the cover crop acceptable? Are buffers adequate? Is the site free of ponding/runoff? Is the acreage in the permit being utilized? Is the application equipment acceptable? Is the application area free of limiting slopes? How close is the closest water supply well? Are any supply wells within the CB? Are any supply wells within 250' of the CB? Is municipal water available in the area? Are GW monitoring wells required? Are GW monitoring wells located properly w/ respect to RB and CB? Are GW monitoring wells properly constructed, including screened interval? Facility drip irrigates to a pine forest. Not all upset water can be routed to the upset tank because fecal results are not instantaneous. A landslide had occured prior to the inspection and destroyed some of the 2-inch zone subheaders and drip zones. This area was in the process of being assessed for repair during the inspection. Turbidity meter last calibrated July 2022. Comment: Page 7 of 7 DocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F DON'T SINK IT!! DON'T SINK IT!! DON'T FLUSH IT!! DON'T FLUSH IT!! No GreaseNo Grease Fats Butter Wax Cheese Heavy Cream Fats Butter Wax Cheese Heavy Cream No Plastics / LatexNo Plastics / Latex Wrappers Femine Product Covers Lids / Liners / Rings Condoms Bandaids Wrappers Femine Product Covers Lids / Liners / Rings Condoms Bandaids No Paper / MaterialsNo Paper / Materials (Other Than Toilet Tissue) Baby Wipes / Flushable Wipes Paper Towels / Towlettes Facials Tissues Napkins Guaze Dental Floss Matches Feminine Products / Paper Covers (Other Than Toilet Tissue) Baby Wipes / Flushable Wipes Paper Towels / Towlettes Facials Tissues Napkins Guaze Dental Floss Matches Feminine Products / Paper Covers Other No FlushOther No Flush Your Local Public Utility:Your Local Public Utility: All Medicines / Cigarettes Coffee Grounds / Left Over FoodHair Clippings Kitty Litter / Pet Wastes Grease / Oils / Solvents All Medicines / Cigarettes Coffee Grounds / Left Over FoodHair Clippings Kitty Litter / Pet Wastes Grease / Oils / Solvents No Liquid WasteNo Liquid Waste Pesticides Household Chemicals Paints Paint Thinners Solvents (e.g. hobbies) Oils Pesticides Household Chemicals Paints Paint ThinnersSolvents (e.g. hobbies) Oils Other No's For The SinkOther No's For The Sink Coffee Grounds Food Waste Coffee Grounds Food Waste Provided by The Department of Environmental Assistance and Customer Service, and N.C. DENR!NO HECHE EN EL FREGADERO!!NO HECHE EN EL FREGADERO!!NO BOTE EN EL INODORO!!NO BOTE EN EL INODORO! Materiales GrasosMateriales Grasos Grasa Manteca Cera Queso Cremas Espesas Grasa Manteca Cera Queso Cremas Espesas Embalajes Envolturas de Articulos Femeninos Protectores / Revestimientos / Anillos Protectores Condones Curitas Embalajes Envolturas de Articulos Femeninos Protectores / Revestimientos / Anillos Protectores Condones Curitas Materiales de PapelMateriales de Papel (Excepto Papel Higiénico) Toallas de Papel / Toallitas Húmedas Pañuelos Desechables Toallitas Desechables Servilletas Gasa Hilo Dental Fósforos Productos Femenimos y Envases de Papel (Excepto Papel Higiénico) Toallas de Papel / Toallitas Húmedas Pañuelos Desechables Toallitas Desechables Servilletas Gasa Hilo Dental Fósforos Productos Femenimos y Envases de Papel Ni Tampoco DesecheNi Tampoco Deseche Medicamentos / Cigarrillos Granos de Café / Sobras de ComidaCabello o Pelo de Animales Arena para Gatos / Excrementos de Mascotas Grasa / Aceites / Disoventes Medicamentos / Cigarrillos Granos de Café / Sobras de ComidaCabello o Pelo de Animales Arena para Gatos / Excrementos de Mascotas Grasa / Aceites / Disoventes PesticidasQuímicos para el Hogar Pinturas Diluyente de PinturasDisolventes Aceites PesticidasQuímicos para el Hogar Pinturas Diluyente de PinturasDisolventes Aceites Ni Tampoco Desheche en el FregaderoNi Tampoco Desheche en el Fregadero Granos de Café Cantidad Excesiva de Desperdicios de Comida Granos de Café Cantidad Excesiva de Desperdicios de Comida Residuos LiquidosResiduos Liquidos Plastico / LatexPlastico / Latex Su Utilidad Publica Local:Su Utilidad Publica Local:Proporcionada por el Departamento de Asistencia Ambiental y Servicio al Cliente, y N.C. DENRDocuSign Envelope ID: 5741B5DD-6121-4C8D-9B60-189AE800531F