WQCS00121_Compliance Evaluation Inspection_20220721

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBD0
Compliance Inspection Report
Permit: WQCS00121 Effective: 09/28/17
SOC: Effective:
County: Duplin
Region: Wilmington
Contact Person: Andy P Raynor
Directions to Facility:
System Classifications: CS2,
Primary ORC: Andy Paul Raynor
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0003450
WQCSD0532
WQCSD0574
WQCS00150
Town of
Town of
Town of
Town of
Inspection Date: 07/21/2022
Primary Inspector: Brian S West
Secondary Inspector(s):
Reason for Inspection: Routine
Expiration: 05/31/25 Owner : Town of Wallace
Expiration: Facility: Wallace Collection System
Title: ORC Phone: [phone]
Certification: 988755 Phone: [phone]
Wallace - Wallace Regional WWTP
Teachey - Teachey Deemed Municipal Collection System
Greenevers - Greenevers Deemed Municipal Collection System
Burgaw - Burgaw Collection System
—DenrtigyeTime 09:OOAM Exit Time: 11:30AM
¢v �� 00t,Sf 7/22/2022
2EF61A0A14A2445...
DocuSigned by:
Tom- 1)AarrlOA,
7F141E73B6F3456... Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant II Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Capital Improvement Plan
▪ Inspections
▪ Lines
(See attachment summary)
▪ General
▪ Map
▪ Spill Response Plan
▪ Pump Stations
7/22/2022
Phone: [phone]
▪ Sewer & FOG Ordinances
▪ Reporting Requirements
▪ Spills
Page 1 of 7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBDO
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Routine inspection with Andy Raynor; his assistance during the visit is appreciated. Access to all areas of the system
requested was granted.
The Town was found to be deficient in the areas of: 10% annual line cleaning (11.8), and grease ordinance-inspections/FOG
educational requirements (1.4). Please let this office know how the Town will comply with these requirements in the future.
Please see all comments under each section of this report, and let us know if there are further questions/comments
Page 2 of 7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBDO
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment:
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
Yes No NA NE
❑ ❑ ❑ •
▪ ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑ •
• ❑ ❑ ❑
❑ ❑ • ❑
❑ ❑ • ❑
Yes No NA NE
❑ ❑ ❑ •
• ❑ ❑ ❑
❑ ❑ ❑ •
• ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Town has a booth set up a the annual strawberry festival to educate residents on FOG issues. This reduces
the permit requirement of direct mailing to customers from biannual to annual. This mailing can be
accomplished via wording on bill with instructions on how to access FOG information on the Town's website
Comment: Although the Town has legal authority to enforce a grease ordinance, inspection of commercial
users and review of pump out records is deficient due to staff shortages
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Yes No NA NE
• ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑
Page 3 of 7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBDO
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: CIP is currently being revised and will contain a specific funding allocation for slip lining in the
western section of the colleciton system
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Comment:
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment: Town has not had a reportable spill since 2018
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Yes No NA NE
• ❑ ❑ ❑
• ▪ ❑ ❑ ❑
❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑ •
▪ ❑ ❑ ❑
❑ ❑ ❑ •
▪ ❑ ❑ ❑
Yes No NA NE
❑ ❑ • ❑
❑ ❑ • ❑
❑ ❑ • ❑
❑ ❑ ❑ •
Yes No NA NE
• ❑ ❑ ❑
• ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑ •
❑ ❑ ❑ •
• ❑ ❑ ❑
❑ ❑❑■
❑ ❑ ❑ •
Comment: SCADA is currently experiencing technical issues; Town has documented agreement with
Mobile Communications to repair the system. Town has increased PS visitation in the interim
Spill Response Action Plan
Yes No NA NE
Page4of7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBDO
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
• ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑ •
❑ ❑ ❑ •
❑ ❑ ❑ •
❑ ❑ ❑ •
❑ ❑ ❑ •
Comment: Town Public Works has recently moved into a new building and not all records were available
for review. Please have required records available for next site visit
Spills
Is system free of known points of bypass?
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Comment:
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Visited the aerial crossing at the Boney Mill bridge. Line appeared structurally sound with no evidence of
leakage
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Yes No NA NE
• ❑ ❑ ❑
❑ ❑ • ❑
Yes No NA NE
❑ • ❑ ❑
❑ • ❑ ❑
Comment: Town has not been cleaning 10% of gravity lines per year as required by the permit. The Town
is working on plans to install new drying beds at the WWTP in order to provide a location for
gravity and PS cleaning pump -out, as the existing beds had to be removed for installation of a
force main from River Landing. Also of concern is that the WWTP grit removal system is
currently non-functional. The Town has been working with the DWR regional office on this
issue
Pump Stations
Yes No NA NE
Page5of7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBDO
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Please list the Pump Stations Inspected:
Wallace Crossing, Teachey Road, Industrial Park, Cardinal Crest
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
All PS either have generator connection or backup pumps in order to meet reliability requirements. High
water alarm lights at Wallace Crossing and Teachey Road were not working and in need of repair
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
23
0
15
0
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑ ❑ • ❑
❑ ❑ • ❑
• ❑ ❑ ❑
• ❑ ❑ ❑
❑ ❑ ❑ •
❑ ❑ ❑ •
• ❑ ❑ ❑
❑ ❑ ❑ •
Page6of7

DocuSign Envelope ID: 94226832-7FFC-4999-9347-4C8AAB98BBD0
Permit: WQCS00121 Owner - Facility:Town of Wallace
Inspection Date: 07/21/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
• ❑ ❑ ❑
Comment: Town has a contract to repair the SCADA system as mentioned previously. Please continue
increased visitation as required until the system is repaired
Page 7 of 7