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Home My WebLink AboutWQCS00150_Compliance Evaluation Inspection_20220623DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 ROY COOPER Governor ELIZABETH S. BISER Secretary RICHARD E. ROGERS, JR. Director Robert Alan Moore Town of Burgaw 109 N Walker St Saint Helena, NC 28425 NORTH CAROLINA Environmental Quality July 05, 2022 SUBJECT: Compliance Inspection Report Burgaw Collection System Collection System Permit No. WQCS00150 Pender County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Burgaw Collection System on 6/23/2022. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit No. WQCS00150. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. If you should have any questions, please do not hesitate to contact Helen Perez with the Water Quality Regional Operations Section in the Wilmington Regional Office at 910-796-7215 or via email at helen.perez@ncdenr.gov. ATTACHMENTS Cc: Upload to Laserfiche ODE u.c.nmem m Eminlnm.nm 0.71\ Sincerely, DocuSigned by: LTO4A- fo r 7F141E73B6F3456... Morel a Sanchez -King, Regional Supervisor Water Quality Regional Operations Section Wilmington Regional Office Division of Water Resources, NCDEQ North Carolina Department of Environmental Quality I Division of Water Resources Wilmington Regional Office 1127 Cardinal Drive Extension I Wilmington. North Carolina 28405 910.796.7215 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 ODE neoenmemmEmimnmenui 0.71\ North Carolina Department of Environmental Quality I Division of Water Resources Wilmington Regional Office 1127 Cardinal Drive Extension I Wilmington, North Carolina 28405 910.796.7215 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Compliance Inspection Report Secondary Inspector(s): Permit: WQCS00150 Effective: 06/28/18 Expiration: 02/28/26 Owner : Town of Burgaw SOC: Effective: Expiration: Facility: Burgaw Collection System County: Pender Region: Wilmington Contact Person: Robert Alan Moore Directions to Facility: System Classifications: CS2, Primary ORC: Robert Alan Moore Secondary ORC(s): On -Site Representative(s): On -site representative Related Permits: Title: Public Works Director Phone: 910-259-5003 Certification: 1002359 Phone: 910-259-9035 Robert Alan Moore 910-259-5003 NC0003450 Town of Wallace - Wallace Regional WWTP WQCS00121 Town of Wallace - Wallace Collection System Inspection Date: 06/23/2022 Entry Time 09:OOAM Primary Inspector: Helen I Perez DocuSigned by: 1D645B4A39694BE... Exit Time: 12:OOPM Phone: 910-796-7387 Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Collection system management and operation Facility Status: Compliant ❑ Not Compliant Question Areas: ▪ Miscellaneous Questions ▪ Capital Improvement Plan ▪ Inspections ▪ Lines (See attachment summary) ▪ General ▪ Map ▪ Spill Response Plan ▪ Pump Stations ▪ Sewer & FOG Ordinances ▪ Reporting Requirements ▪ Spills Page 1 of 7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary: A routine compliance inspection of the Town of Burgaw Collection System was conducted on June 23, 2022. The purpose of the evaluation was to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit WQCS00150. Alan Moore, ORC, and Matt Myslow, BORC, were present during the inspection. The Town of Burgaw has 15 duplex lift stations and 2 major pump stations which are all monitored by SCADA. The Town's flow is approximately 770,000 GPD and is pumped to the Town of Wallace WWTP from Pump Station #2 for treatment. The Town is currently transitioning from Utility Cloud to a new utility asset management software, Cartegraph, which will allow them to track and manage their system more efficiently. Other improvements include the upgrading of Pump Station #1 and replacing the system's Orangeburg laterals. Money is budgeted yearly to address sewer manhole rehab and I&I. Seven lift stations and one major pump station were inspected during this inspection. The Town of Burgaw is compliant with the Collection System Permit WQCS00150. Please review the comment sections of the inspection report for further details. Page 2 of 7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General Is there a properly designated primary ORC and at least one back-up of proper grade? Are logs being reviewed by the system management or owner on a regular basis? # What is that frequency? # Are there any issues being addressed currently or any in the planning stages? Is there a specific pump failure plan available for all pump stations? Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? Are new/significantly upgraded pump stations equipped with anti -corrosion materials? Does the permittee have a copy of their permit? # Is permit expiring within the next 6 months? If Yes, has the Permittee applied for renewal? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ Daily ▪ ❑ ❑ ❑ ❑ ❑ ❑ • • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ Comment: A large repair of a line bored into by a third party has been recently completed. I & I and manhole rehab continues to be addressed with a $10,000 yearly budget. Sewer and FOG Ordinances Is Sewer Use Ordinance (SUO) or other Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is there a Grease Control Program that legally requires grease control devices? What is the standard grease trap cleaning requirement in the FOG ordinance? Is Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? # Have satellite systems adopted an equivalent or more stringent ordinance? Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) FOG information on TV at Utility office where customers pay their bill. There are plans to put information on the Town website and possibly at a booth during the annual Blueberry Festival. Comment: Facilities with required grease traps are inspected if monthly cleaning records are not received or if issues arise. Door hangers with FOG information are used in areas where there are FOG issues. FOG information is included in the utility bill once a year. The last mailing was April 22, 2021. Capital Improvement Plan Has a Capital (CIP) or System Improvement Plan been developed and adopted? Is it designated for wastewater only or does it have a dedicated section? Does CIP cover three to five year period of earmarked improvements? Does CIP include description of project area? Does CIP include description of existing facilities? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Every month or every 3 months with a variance • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page 3 of 7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Does CIP include known deficiencies? Does CIP include forecasted future needs? • • ❑ ❑ ❑ ❑ ❑ ❑ Comment: The 10-year Town CIP was available for review. Money is budgeted yearly for manhole rehab and I & I. Installation of bypass valves continues to be budgeted until they are installed at all lift stations. Money from the Town CIP along with grant funds will be used to replace 60-80 year old sewer pipes. Map Is there a overall sewer system map? Does the map include: Pipe Type (GS/FM) Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location Flow direction Approximate pipe age Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Is the map being updated for changes/additions within 1 year of activation? Comment: The collection system map is on the utility management software. Paper maps are also available. Reporting Requirements # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Is an Annual Wastewater Performance Report being filed with the Division, if required? Is the report being made available to all its sewer customers? # How is it being made available? Comment: No comment. Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? # Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Town website Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page4of7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Are new lines being added to the HPL list when found or created? • ❑ ❑ ❑ Comment: Pump stations are inspected weekly and documentation of inspection and any maintenance is tracked on the utility asset management software. Pumps are pulled, cleaned and valves checked at the 2 major pump stations every 3-4 months. All lift /pump stations have on -site generators. Generators are tested weekly and routine maintenance is performed by staff on a regular schedule. There are 6 high -priority lines that are inspected and documented in a log every 6 months. Spill Response Action Plan Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Does the plan include: 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Does the Permittee appear to respond within 2 hours of first knowledge of a spill? Comment: All staff needs to have access to the Spill Response Plan. Spills Is system free of known points of bypass? If No, describe type of bypass and location Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ ❑ • II El El El Comment: Calls for spills or sewer related issues/complaints are taken by the main utility office. Work orders are generated by the management software and crews respond as soon as possible. Any area that has repeated issues is added to a "Hot Spot" list for further investigation/maintenance. Lines/Right-of-Ways/Aerial Lines Please list the Lines/Right of Ways/Aerial Lines Inspected: Are right-of-ways/easements maintained for full width for access by staff/equipment? If No, give details on temporary access: Is maintenance documented? Are gravity sewer cleaning records available? Has at least 10% of lines older than 5 yrs been cleaned annually? Yes No NA NE • ▪ ❑ ❑ ❑ ❑ ❑ ❑ Page5of7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Were all areas/lines inspected free of issues? ❑ ❑ ❑ • Comment: Right of ways are maintained twice a year, in April and August. The Town cleans and performs CCTV inspections on approximately 3600-5000 feet of gravity sewer lines per month. Documentation logs of both activities were reviewed. Pump Stations Please list the Pump Stations Inspected: Lift Station #1, Wilmington St. Lift Station #3, Dudley St. Lift Station #6 Lift Station #10, Penderlea Hwy Lift Station #11, Hwy 53 Lift Station #12, Ballybunion Ln. Lift Station #16, Worth Beverage Rd. Pump Station #1, E. Wallace St. # Number of duplex or larger pump stations in system # Number of vacuum stations in system # Number of simplex pump stations in system # Number of simplex pump stations in system serving more than one building How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed? # A simple one-way telemetry/communication system (auto -dialer) installed? For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the communication system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Are audio and visual alarms present? Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? Yes No NA NE 17 0 0 0 17 0 • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page6of7 DocuSign Envelope ID: 9C759DC6-8046-4292-B7AE-F42DB6586E29 Permit: WQCS00150 Owner - Facility:Town of Burgaw Inspection Date: 06/23/2022 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? ❑ • ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Comment: All lift stations inspected were secured and 24-hour notification signs clearly posted. They were well maintained and had operable generators on -site. The audio alarm for Lift Station #3 needs to be repaired and the light bulb changed at Lift Station #16. Page 7 of 7