WQCS00202_Annual Report_20220606

2021 Brunswick Regional Water & Sewer, H2GO
Wastewater Collection System
Annual Report
Permittee Brunswick Regional Water and Sewer H2GO RECEIVED
P.O. Box 2230
Leland,NC 28451 N 0 6 2022
Responsible Person: Keith D, Gore NCDEQID
Collections System Superintendent/ORC WR/NPDES
P.O.Box 2230
Leland,NC 28451.
[phone] Ce
[phone] Office
[phone] Fax
Permit No.: WQCS00202
Name: Brunswick Regional Water and Sewer H2GO(BRWS)
During the 2021 physical year, Brunswick Regional Water and Sewer H2GO took over the Town of
Leland Utilities including the existing 70 miles of gravity sewer, 12 miles of force main, and 30 pump
stations. In addition 19,332 linear feet of low pressure collection lines were added to the existing
wastewater collection system bringing the total to 58.06 miles of force main and 183.53 miles of gravity
pipe ranging from eight through twelve inch diameter pipe. In addition to the piping,there are 89
pumping stations that are equipped with standby generators for emergency power, 85 Grinder Pumps that
are the direct responsibility of H2GO and 748 Grinder Pumps that remain the homeowner's
responsibility. These grinder pumps collect and lift the wastewater from low areas to main outfall lines
that flow to the Belville Wastewater Treatment Plant and to the Northeast Regional Wastewater
Treatment Plant. The average flow of wastewater generated by the collection system that is treated at the
Belville WWTP is 427,500 gallons per day with an additional 352,430 gallons per day diverted to the
Northeast Regional WWTP. The average flow of wastewater generated by the collection system that
flows directly to the Northeast Regional WWTP is 1,147,234 gallons per day for a total of 1,499,664
gallons per day treated at the Northeast Regional WWTP.
PERFORMANCE
Although there were two reportable sanitary overflows during this reporting period both occurring on
September 22 2021. BRWS is aggressively working to upgrade and improve the collection system by
following a maintenance program requiring at least ten percent of the system to be cleaned each year.
This year the Collections Department cleaned 11.8 percent of the system resulting in 21.67 miles of lines
including visual inspection of the manholes and lines through remote video being completed. Along with
the cleaning and inspections, Smoke Testing of the collection system has been completed along with
sewer modeling of the entire collection system. Furthermore,a Grease Ordinance has been adopted by
BRWS and an Inspection Program has been implemented which has led the BRWS Maintenance
Department to take a "STOP IT NOW"attitude toward Inflow and Infiltration wholeheartedly.

Finally, operational checks of the pump stations,telemetry and generator backup power are done on a
weekly basis.
EDUCATION
My sewer is stopped up! I don't understand why it's not working right!
My toilet won't flush; what's wrong?
In the Wastewater Collections Department, we hear this on a daily basis, however most sewer problems
can be prevented BY THE CUSTOMER. The majority of stop ups are caused by a buildup of grease in the
lines.You can help prevent SSO(Sanitary Sewer Overflow)by reducing the amount of grease and fats
that's put into the wastewater system. Your friends in the Wastewater Collections Department are trying
their best to prevent problems in the wastewater collection system, please help them out by NOT pouring
fats, oils,or greases(FOGs) down the drain. The work we have to do to handle grease and oils in the
collection system makes operating cost go up, and when operating cost go up, so does the cost of living.
PLEASE HELP KEEP COST DOWN BY FOLLOWING THESE SIMPLE GUIDELINES:
> DON'T pour FOG from cooking down the drain.
➢ DON'T put anything down the drain that doesn't belong there; paper towels,personal hygiene
. products,food scraps(unless you have a garbage disposer), disposable diapers, or any other
foreign objects.
In addition to blockages,INFLOW AND INFILTRATION sometimes causes SSO's during heavy rains.
Missing and broken cleanout caps, broken or improperly set manhole lids, contribute to this problem. Be
observant when you drive and travel around the BRWS district and let us know if you see anything that
doesn't look right. A single broken cleanout can allow up to 4,600 gallons of water to enter the
wastewater system each hour. All this adds to higher treatment cost for BRWS.
NOTIFICATION
A mailing list was developed from customer billing records and each customer was mailed a copy the
Performance Annual Report. A copy of this report can also be found on our website;
http://www.H2GOonline.com/annual-reports.
ine.com/annual-reports.
CERTIFICATION
I certify, under penalty of law,that this report is complete and accurate to the best of my knowledge. I
further certify that this report has been made available to the users or customers of the named system and
that those users have been notified of its availability.
Milton Lane Asst. Director/ORC Keith D, Gore Collection/ORC
516 Village Road 516 Village Road
Lelan. : , I Leland,NC 28451
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