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HomeMy WebLinkAboutH3 - Stormwater Inspection Program Guidelines Mar 2022 (signed)Description, Guidelines, and Procedures for the Stormwater Inspections Program CITY OF DURHAM City of Durham, North Carolina Department of Public Works Stormwater and GIS Services Water Quality Unit March 2022 Reviewed by: Date: Michelle Woolfolk, Water Quality Manager M a r 24, 2022 1 TABLE OF CONTENTS Preface............................................................................................................................................ 1 City Authority to Conduct Stormwater Inspections of Industrial Activities ................................... 2 StateLaw..................................................................................................................................... 2 CityOrdinance............................................................................................................................. 2 Inspecting NPDES-Permitted Facilities........................................................................................ 4 What Types of Operations Do We Inspect?.................................................................................... 4 What is an "industrial" operation?............................................................................................. 5 NPDES Stormwater Permits for Industrial Activities.................................................................. 8 Which agency assigns permits in North Carolina?.................................................................. 8 GeneralPermits...................................................................................................................... 8 IndividualPermits................................................................................................................... 9 No Exposure Certification....................................................................................................... 9 How Does the City Identify Industrial Facilities?.......................................................................... 10 City MS4 Permit Requirement.................................................................................................. 10 Generally................................................................................................................................... 10 Identifying NPDES Stormwater Permitted Facilities................................................................. 10 Identifying Permitted Hazardous Waste Treatment, Disposal, and Recovery Facilities.......... 11 Identifying Facilities Subject to Section 313 of SARA Title III ................................................... 12 Identifying Municipal Facilities Requiring Inspection............................................................... 14 Cleaning of Municipal Equipment and Vehicles................................................................... 14 CityJurisdictional Limits............................................................................................................ 15 How are Industrial Facilities Inventoried?.................................................................................... 15 Prioritizing Facility Inspections..................................................................................................... 16 Private Facility Priority System................................................................................................. 17 Municipal Facility Priority System............................................................................................. 19 Contract -Operated Facilities..................................................................................................... 21 Overview of the Inspection Process............................................................................................. 22 Pre -Inspection Tasks & Matters.................................................................................................... 23 SchedulingInspections............................................................................................................. 23 0) SpotInspections.................................................................................................................... 23 Inspections Scheduled in Advance........................................................................................ 23 ReviewFacility History.............................................................................................................. 24 Gather Equipment and Supplies............................................................................................... 24 Assess Safety Concerns............................................................................................................. 24 Personal Protective Equipment................................................................................................ 25 Injury Response and Reporting................................................................................................. 25 Entryonto Premises.................................................................................................................. 26 Evidence of a violation in plain view..................................................................................... 26 Consent to enter premises................................................................................................... 27 Conductingthe Inspection............................................................................................................ 28 Interacting with Facility Representatives................................................................................. 28 Care and Control of Evidence................................................................................................... 28 Routine Periodic Inspection Form............................................................................................ 28 FormSetup............................................................................................................................ 29 HeaderInformation.............................................................................................................. 29 Illicit Discharges & Connections............................................................................................ 30 GeneralSite Condition.......................................................................................................... 33 Pollutant, Container, and Tank Management...................................................................... 33 AutomotiveActivities............................................................................................................ 35 SpillResponse....................................................................................................................... 35 Trash and Solid Waste Management.................................................................................... 36 Other Best Management Practices....................................................................................... 37 NPDES Stormwater Permit.................................................................................................... 38 Stormwater Pollution Prevention Plan................................................................................. 38 Stormwater Runoff Monitoring............................................................................................ 42 Quarterly Facility Self-Inspections........................................................................................ 46 Annual Employee Training.................................................................................................... 47 AdditionalComments........................................................................................................... 47 3 Resultsand Signature........................................................................................................... 47 Photographs.............................................................................................................................. 48 Review Results with Responsible Party.................................................................................... 49 Public Works Server Inspections Data Storage............................................................................. 50 Private Facility Data Storage..................................................................................................... 50 Municipal Facility Data Storage................................................................................................ 50 Enter Inspection Results Into Database........................................................................................ 51 Issue Notice of Compliance, Requirement, or Violation.............................................................. 51 Return for Follow-up Inspection................................................................................................... 51 CityCode Violations...................................................................................................................... 52 CitableViolations...................................................................................................................... 52 SpillReporting............................................................................................................................... 53 Reporting Major Spills to State Regulators, Generally............................................................. 53 Reporting Spills of Hazardous Substances to State Regulators ................................................ 53 Reporting Petroleum Spills to State Regulators....................................................................... 54 InspectionField Audits.................................................................................................................. 55 C! PREFACE This document describes how the City of Durham Stormwater Inspections Program fulfills multiple requirements of the City's Municipal National Pollutant Discharge Elimination System (NPDES) Stormwater Discharge Permit. In 1992 the City initiated stormwater characterization and other programs to assist in preparing the City's initial permit application. The Stormwater & GIS Services Division (the "Division") added staff to assume responsibility for implementing the City's illicit discharge program in 1997. At that time, the City Fire Department conducted facility Fire Code inspections, which included observations of hazardous materials storage. The City's Stormwater Management and Pollution Control Ordinance was adopted in 2006 to more explicitly identify prohibited practices, to improve progressive enforcement, and to include certain preventative requirements intended to reduce contamination of stormwater. Included in that Ordinance is authorization of a Stormwater Inspections Program. Under a revised and reissued NPDES permit in 2007, the Division assumed responsibility and began developing a more effective Inspections Program. Inspection of municipal facilities has remained relatively constant, as most municipal sites requiring inspection were identified during the first year of the inspection program. On the average, the Program conducts about 35 inspections of municipal facilities each year. This document covers stormwater inspections of both private and municipal facilities and completes the transition from the 2007 guidance and procedures document. Other guidance documents for stormwater inspections include: • Stormwater Inspections Program Database User/Administrator Guide • Illicit Discharge Detection and Elimination (IDDE) Investigations Guidelines • Water Quality Enforcement Guidelines • Stormwater Pollution Prevention Plan Development Guide CITY AUTHORITY TO CONDUCT STORMWATER INSPECTIONS OF INDUSTRIAL ACTIVITIES State Law A municipality in North Carolina may exercise only the powers granted to it by the State Legislature. Accordingly, authorization for the City's Stormwater Quality Program comes from N.C.G.S. § 143-214.7(c). The most relevant portion of that statute, for our purposes, is this: ...units of local government are authorized to adopt ordinances and regulations necessary to establish and enforce stormwater control programs. Units of local government are authorized to create or designate agencies or subdivisions to administer and enforce the programs. City Ordinance With this authorization by the State Legislature, the City adopted a Stormwater Management and Pollution Control ordinance in November 2006, which gives Stormwater and GIS the authority and powers necessary to implement the measures required by our municipal stormwater permit. According to City Code Sec. 1-12, this ordinance is only "effective within the applicable jurisdiction of the City." These limits are specifically described in City Code Part 1, Chapter 1, Section 2. The authorization of a routine stormwater inspection program is codified under City Code § 70- 525. Sec. 70-525. - Authority to enter, inspect, and monitor; routine inspection program. a) Right to inspect. City representatives, upon presentation of credentials and other documents as may be required by law, may enter public or private properties at all reasonable times to inspect, investigate, or monitor activities and conditions subject to this article. If consent has not been given through a permit or other similar authorization, or a person able to give consent has not consented to entry or inspection, or entry is not otherwise authorized, the director shall obtain an administrative search warrant from a magistrate as provided under G.S. 15-27.2. The director shall show either that the property is subject to a routine inspection program and inspection under such program is due, or that probable cause exists to inspect. b) Inspection activities. City representatives are authorized to do the following as necessary to determine compliance or noncompliance with this article: 1) Observe, inspect, measure, sample, test, and monitor; 2) Place devices to remain on site for runoff or discharge sampling, monitoring, flow measuring, or metering; 3) Inspect, copy, or examine any records, reports, plans, test results or other information; and 4) Photograph or video record property conditions, activities, potential causes of pollution, and potential violations. c) Confidential information. City representatives shall treat as confidential information the composition of materials and substances documented during an investigation if a claim is timely made and substantiated that such substances are trade secrets. d) Obstruction. No person shall obstruct, hamper, or interfere with a city representative carrying out official duties. Upon presentation of credentials by city inspectors, necessary arrangements shall be made to allow immediate access onto premises or into an area protected by security measures. Any obstruction to the safe and easy access to property, a facility or enclosure on property, or to monitoring devices shall immediately be removed. Unreasonable delays in providing safe and reasonable access or removing obstructions shall be a violation of this article. e) Routine inspection program. The director may establish, though guidelines, a routine inspection program for properties, businesses, or other activities in order to gather information regarding stormwater, pollution of the drainage system, and compliance with this article. The inspection cycles for categories of properties, businesses, or activities may differ depending on location, proximity to particular streams or other waters of the state, prior history, type of business or activity conducted on site, size of facility, nature of substances on site, or other parameters related to the objectives of this article. In summary, a City Stormwater Inspector has the authority to: • Enter premises within the City Limits to check for compliance with the Stormwater Management and Pollution Control Ordinance • Apply for, and execute, an administrative search warrant, if necessary • Make observations, take photos, collect samples of water/air/soil, view and copy documents • Keep facility trade secrets in confidence, if revealed during inspection • Enforce obstruction of inspection as an ordinance violation • Inspect operations periodically as part of a routine program The above are in addition to the enforcement powers further specified in City Code § 70-538 through § 70-542. Please refer to the Water Quality Enforcement Standard Operating Procedures document for a discussion of enforcement procedures. Inspecting NPDES-Permitted Facilities While the City is required and authorized to inspect facilities permitted under the NPDES stormwater program, the City is not authorized by the State DEQto adjudicate compliance status of those facilities. This means that the City cannot enforce requirements of an NPDES permit, nor can the City determine compliance with an NPDES permit. Therefore, the staff member conducting an inspection of a NPDES-permitted facility may collect evidence to support limited conclusions: 1) If the facility cannot demonstrate any compliance with the NPDES stormwater permit, then this is fully enforceable under City Code §70-514 as a violation. This must additionally be reported to the state DEMLR Stormwater Permitting Division via the Raleigh Regional Office. 2) If the facility's compliance with one or more requirements of its NPDES stormwater permit is deficient, these deficiencies must be reported to the state DEMLR Stormwater Permitting Division via the Raleigh Regional Office. The Stormwater Inspector may provide guidance and recommendations to the facility to ameliorate the deficiencies. 3) If the facility demonstrates compliance with its NPDES stormwater permit, no further action is necessary. The above does not apply to facilities with state -issued No Exposure Certification. These facilities do not have the obligations and protections of a NPDES stormwater permit and are therefore fully subject to City Code. Inspectors should use the Contact List for Water Quality Investigations to find up-to-date contact information for a representative of the DEMLR Stormwater Permitting Program. This representative should be emailed a full report of the facility inspection. WHAT TYPES OF OPERATIONS DO WE INSPECT? The City is required by its NPDES Stormwater Permit and enforceable Stormwater Management Plan to inventory and inspect: hazardous waste treatment, disposal, and recovery facilities, industrial facilities subject to Section 313 of Title III of the Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities that the City determines are contributing or have a potential to contribute a substantial pollutant loading to the municipal storm sewer system, and selected facilities associated with a history of illicit discharges under the IDDE Program. 4 What is an "industrial" operation? The City follows the definition found in 40 C.F.R. 122.26 for industrial activity when identifying such facilities to inspect. The Code of Federal Regulations (CFR) definition relies on the "Standard Industrial Classification" (SIC) system for grouping similar operations into groups. An SIC code is a four - digit number. The first two digits of the code represent the major industry sector to which a business belongs. The third and fourth digits describe the sub -classification of the business group and specialization, respectively. For example, "36" refers to a business that deals in "Electronic and Other Equipment." Adding "7" as a third digit to get "367" indicates that the business operates in "Electronics, Components and Accessories." The fourth digit distinguishes the specific industry sector, so a code of "3672" indicates that the business is concerned with "Printed Circuit Boards." 40 C.F.R. 122.26 includes the following types of facilities in the definition of "industrial activity:" • Facilities subject to storm water effluent limitations guidelines, new source performance standards, or toxic pollutant effluent standards under 40 CFR subchapter N • [Manufacturing] Facilities classified as Standard Industrial Classifications 24 (except 2434), 26 (except 265 and 267), 28 (except 283), 29, 311, 32 (except 323), 33, 3441, 373: o Lumber and Wood Products, except furniture o Paper and Allied Products o Chemicals and Allied Products o Petroleum Refining and Related Industries o Leather and Leather Products o Stone, Clay, Glass, and Concrete Products o Primary Metal Industries o Fabricated Structural Metal Products o Ship and Boat Building and Repairing • Facilities classified as Standard Industrial Classifications 10 through 14: o Metal Mining o Coal Mining o Oil and Gas Extraction o Mining and Quarrying of Nonmetallic Minerals, Except Fuels • Hazardous waste treatment, storage, or disposal facilities, including those that are operating under interim status or a permit under subtitle C of RCRA (Resource Conservation and Recovery Act) 5 • Landfills, land application sites, and open dumps that receive or have received any industrial wastes (waste that is received from any of the facilities described under this subsection) including those that are subject to regulation under subtitle D of RCRA • Facilities involved in the recycling of materials, including metal scrapyards, battery reclaimers, salvage yards, and automobile junkyards, including but limited to those classified as Standard Industrial Classification 5015 and 5093: o Used Motor Vehicle Parts o Scrap and Waste Materials • Steam electric power generating facilities, including coal handling sites • Transportation facilities classified as Standard Industrial Classifications 40, 41, 42 (except 4221-25), 43, 44, 45, and 5171 which have vehicle maintenance shops, equipment cleaning operations, or airport deicing operations: o Railroad Transportation o Local and Suburban Transit and Interurban Highway Passenger Transportation o Motor Freight Transportation and Warehousing o United States Postal Service o Water Transportation o Transportation by Air o Petroleum Bulk Stations and Terminals • Treatment works treating domestic sewage or any other sewage sludge or wastewater treatment device or system, used in the storage treatment, recycling, and reclamation of municipal or domestic sewage, including land dedicated to the disposal of sewage sludge that are located within the confines of the facility, with a design flow of 1.0 million gallons per day or more, or required to have an approved pretreatment program under 40 CFR 403. • [Manufacturing] Facilities under Standard Industrial Classifications 20, 21, 22, 23, 2434, 25, 265, 267, 27, 283, 285, 30, 31 (except 311), 323, 34 (except 3441), 35, 36, 37 (except 373), 38, 39, and 4221-25: o Food and Kindred Products o Tobacco Products o Textile Mill Products o Apparel and Other Finished Products Made From Fabrics and Similar Materials o Wood Kitchen Cabinets o Furniture and Fixtures o Paperboard Containers and Boxes o Converted Paper and Paperboard Products o Printing, Publishing, and Allied Industries o Drugs o Paints, Varnishes, Lacquers, Enamels, and Allied o Rubber and Miscellaneous Plastics Products o Leather and Leather Products o Glass Products, Made of Purchased Glass o Fabricated metal Products, Except Machinery and Transportation Equipment o Industrial And Commercial Machinery And Computer Equipment o Electronic And Other Electrical Equipment And Components, Except Computer Equipment o Transportation Equipment o Measuring, Analyzing, And Controlling Instruments; Photographic, Medical And Optical Goods; Watches And Clocks o Miscellaneous Manufacturing Industries o Farm Product Warehousing and Storage o Refrigerated Warehousing and Storage o General Warehousing and Storage Not specifically included in the CFR definition, but also inspected by the City (due to the high risk of stormwater pollution) is SIC group 753, which includes: • 7532 Top, Body, and Upholstery Repair Shops and Paint Shops • 7533 Automotive Exhaust System Repair Shops • 7534 Tire Retreading and Repair Shops • 7536 Automotive Glass Replacement Shops • 7537 Automotive Transmission Repair Shops • 7538 General Automotive Repair Shops • 7539 Automotive Repair Shops, Not Elsewhere Classified If you wish to look up a SIC Code, the US Department of Labor has a helpful online search tool. Standard Industrial Classification (SIC) System Search STATISTICS & DATA I SIC MANUAL This page allows tlx user to search the 1487 version SIC manual 6ykeyward, to access descriptive information for a specified 2,3,4-digit SIC, and to examine the manual structure. Enter a SIC CODE: Enterthe search keyword[s]: Submit Clear To arrive at this search page: rA 1. Navigate to the US Department of Labor website 2. In the website's search text box, type "Standard Industrial Classification (SIC) System Search" and press Enter. 3. Clicking the first result should take you to a page similar to the above screenshot NPDES Stormwater Permits for Industrial Activities Facilities with NPDES stormwater permits are inspected by the City, not only because they have permits, but because they are defined as industrial activities by the CFR. The NPDES program includes an industrial stormwater permitting component. This Guide will discuss permit requirements in greater detail later on, but at a basic level, these permits require stormwater pollution prevention practices at facilities with industrial activities exposed to stormwater. Which agency assigns permits in North Carolina? The State of North Carolina is authorized by the US EPA to be the NPDES stormwater permitting authority for industrial activities within the State. North Carolina's Stormwater Permitting Program is a part of the Department of Environmental Quality (DEQ) 4 Division of Energy, Mineral, and Land Resources (DEMLR). General Permits NPDES General Stormwater Permits are the State's attempt to simplify the process of regulating stormwater pollution by grouping similar industrial facilities under the same permit requirements. For example, rather than assess every beer brewery individually, assessing its risks and setting requirements specific to each brewery (which would be near impossible due to the staff level and time it would take), the General Permit program treats all beer breweries equally and assigns them all the same NCG060000 "Food and Kindred" general permit. That State Stormwater Permitting Program has many General Permits that cover stormwater discharges associated with industrial activities. The State NPDES General Stormwater Permits are: Description of Activity Permit Number Includes SIC(s) Construction Activities NCGO10000 N/A Mining Activities NCG020000 14 Metal Fabrication NCG030000 335, 3398, 34, 35, 36, 37, 38 (but not 373) Apparel, Printing, Leather, Rubber NCG050000 23, 27, 267, 265, 39, 31, 30 (but not 311, 301) Food and Kindred NCG060000 20, 21, 284, 283, 4221-4225 Stone, Clay, and Glass NCG070000 32 (but not 3273, 3241) !✓' Description of Activity Permit Number Includes SIC(s) Transit and Transportation NCG080000 40, 41, 42, 43, 5171 < 1 mil. gal. (but not 4221-4225, 44, 45) 285 Paints and Varnishes NCG090000 Used Motor Vehicles NCG100000 5015, 5093 Treatment Works NCG110000 N/A Landfills NCG120000 N/A Non-metal Waste and Scrap NCG130000 5093 Ready -Mixed Concrete NCG140000 3273 Airports NCG150000 45 Asphalt Paving Mixtures, Blocks NCG160000 2951 Textile Mills NCG170000 22 Furniture Manufacture NCG180000 25,2434 Marinas and Shipbuilding NCG190000 4493 with maintenance, 373 Scrap Metal NCG200000 5093 (but not 5015 and non-metal) Timber Products NCG210000 24 (but not 2434, 2491) Composting Operations NCG240000 2875 Small MS4 outside coastal NCG230000 N/A counties Construction Activities for projects permitted on or after Oct I NCG250000 N/A 1, 2020 Individual Permits When an industrial operation does not fit into any of the General Permit categories, yet is of a type where pollution generating activities or materials are exposed to stormwater, the State Permitting Program may require an Individual NPDES Stormwater Permit. If such a permit is required, the State will usually examine the nature of the activity and the exposure level and require sampling and analysis of the facility's stormwater runoff. Using those data and observations, the State will custom -tailor a NPDES permit for that facility. No Exposure Certification Facilities with stormwater discharges associated with industrial activity (otherwise required to apply for a NPDES stormwater permit) may be excluded from permit coverage if industrial materials and operations are not exposed to stormwater. The standard for achieving No Exposure status is high. The NC DEQ provides an extensive exposure checklist for a facility to complete. If even one of the items on this checklist is (or may at some time become) exposed to t:, precipitation, the facility is not eligible for No Exposure status. The facility must maintain this condition of no exposure to qualify for the permitting exclusion. Facilities with No Exposure Certifications must complete a self -recertification form each year, which is kept onsite. If the condition changes, the facility must seek permit coverage for industrial stormwater discharges under a general or individual permit. How DOES THE CITY IDENTIFY INDUSTRIAL FACILITIES? City MS4 Permit Requirement Section H of the City's MS4 Stormwater Permit requires: Maintain an inventory of permitted hazardous waste treatment, disposal, and recovery facilities, industrial facilities that are subject to Section 313 of Title III of the Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities identified with an industrial activity permitted to discharge storm water to the permittee's MS4, or as identified as an illicit discharge under the IDDE Program. For the purposes of this permit, industrial activities shall mean all permitted industrial activities as defined in 40 CFR 122.26. Generally The Stormwater Inspections Database inventory of facilities is continuously updated. New businesses open and existing ones close constantly. We also routinely discover previously unknown operations. Collectively, we refer to newly opened and newly discovered facilities as "new facilities." Inspectors can identify new facilities requiring inspection though observations made while in the field, Water Quality IDDE investigation referrals, customer and City employee complaints and reports, news reports, internet searches, and a few other specific resources discussed next. Identifying NPDES Stormwater Permitted Facilities The primary source for identifying these facilities is the State Stormwater Permitting Program. Available on the Program's website (https://deq.nc.gov/deq.nc.gov/SW-maps) is a link to download a MS Excel spreadsheet listing all "Active NPDES Stormwater" permits. There is also a link to a useful "Active Stormwater Permits Map." These resources are generally updated on a monthly basis. To arrive at this program's website in the event of a broken URL: its] 1. Navigate to the NC DEQwebsite 2. In the website search text box, type "Maps & Permit Data" and press Enter 3. Within the search results should be a link to the "Maps & Permit Data" page The State's list should be consulted on a quarterly basis and used to update the City's inventory of facilities in the Stormwater Inspections Database. Identifying Permitted Hazardous Waste Treatment, Disposal, and Recovery Facilities The US EPA defines "treatment and disposal" facilities as those processing hazardous waste to change "the physical, chemical, or biological characteristics of a waste to minimize its threat to the environment." Not specifically mentioned in our MS4 Permit wording, but considered included by the Inspections Program (due to similar high risk of stormwater pollution) are storage facilities, which temporarily hold hazardous wastes before treatment, disposal, or transfer to another storage facility. "Recovery" facilities are those either conducting solvent recovery of Toxic Release Inventory -listed chemicals (see the EPA's list of reportable chemicals here) or waste recycling. Solvent recovery facilities are identified via the EPA TRI Explorer (see next section) and recycling facilities are identified using the same method as for treatment, storage, and disposal facilities ("TSDFs"). A local list of TSDFs can easily be found by accessing the EPA's RCRAInfo search tool. Generators, transporters, treaters, storers, and disposers of hazardous waste are required to provide information on their activities to state environmental agencies. These agencies then provide the information to regional and national US EPA offices through the Resource Conservation and Recovery Act Information (RCRAInfo) System. Information on cleaning up after accidents or other activities that result in a release of hazardous materials to the water, air, or land must also be reported through RCRAInfo. Search Method: Navigate to the RCRAInfo Website • In the "Geography Search" heading, enter in "Durham"" for city and "NC" for state. 1 Facilities designated as Durham City may have a city mailing address but may not be located within the City's Jurisdictional Limits. 11 Geography Search Enter a partial value for any geography option except for the state value. contains a large number of facilities. ZIP Code- I Address- 1 Beginning With UExar-t Match '.'Containing CAT Durham State: NC • In the "Handler Universe" section, choose the radio button beside "Treatment, Storage, Disposal Facilities" and be sure "Full Enforcement Universe" is selected from the drop down menu. Handler Universe '-Al Handler Universes 4 Treatment, Storage, Disposal Facilities: Full Enforcement Universe ■ Other Universes: Large Quantity Generator • Scroll to the bottom of the form and click "Search" • Examine the search results. There is an option to export the results to .csv format for use in MS Excel. You will see facility names and addresses, and have links to contact information, operations descriptions, RCRA enforcement, maps, and more. Once the RCRAInfo search is complete, the results should be compared with facility listings in the Inspections Database to make facility edits and additions as necessary. RCRAInfo's database is generally updated by the EPA on a monthly basis. It should be checked quarterly and compared with existing Inspections Database facility records for additions and edits. Identifying Facilities Subject to Section 313 of SARA Title III Section 313 of the Emergency Planning and Community Right -to -Know Act (EPCRA), which is also known as Title III of the Superfund Amendments and Reauthorization Act (SARA), requires 12 certain facilities to report both routine and accidental chemical releases. A "release" of a chemical means that it is emitted to the air or water, or placed in some type of land disposal. (The chemicals triggering reporting are found on the EPA's "List of Lists.") These businesses must submit reports to the EPA and the state emergency response commission by July 1 for each preceding year. The Toxics Release Inventory (TRI) tracks the management of over 650 toxic chemicals that pose a threat to human health and the environment. U.S. facilities in certain industry sectors that manufacture, process, or otherwise use these chemicals in amounts above established levels must report how each chemical is managed through recycling, energy recovery, treatment, and releases to the environment. The information submitted by facilities to the EPA and states is compiled annually as the TRI, and is stored in a publicly accessible database, called the TRI Explorer. TRI data are available for all facilities that have submitted a Form R or Form A to EPA since the program began in 1987. The most recent data reported are made available in late July with updates occurring from August through October. The TRI Explorer features many advanced search functions. The most routinely useful for the purpose of identifying facilities for the Inspections Program is to query by facility. Search method: • Navigate to the TRI Explorer Facility Release Reports Query TRI Explorer You are here: EPA Home » TRI » TRI Explorer -Release Repons - Release Facility Report Release Reports �11___TransF 0.epor[s Wash 4�nhM Re__emicalI Facility I Federal Facility Trends Geography Industry I Dynamic Map Release Facility Report O This site uses pop-up mndmrs, click here for help on allowing pop -ups from this site Year of Daza 0 Repon columns to include a) 2014 Geographic Location a) El TRIF I❑ ❑ Number of Form Rs All of United States t ❑ Numher of Form (stoning As 1 995) ChemiolM ❑ Longitude Latitude All chemicals RJ Total On -site Disposal or Other Releases Industry 0 Oeraifs All Industries On -Site Disposal to Class I Wells. RCRA Subirle Data Seto C Landfills, and Other On -Site Landfills Thedefauhis 2014ontnset Sreleasedseptamherzms) LJ Other O) -Site Oispcsal o r Other Releases sekn zars wra:er Irekased,u >=d zarsl 0 Total OffsiteDisposal or Othe r Releases L75ektt20l3 NariorralRrulysis daraset (Meased0. ber oeta'15 zots�(upd redwvza, zofal 1-1 Off -Site Disposal to Underground Inj­Wells, RCRA Subtitle C Landfills, and Other Landfills Other Off -Site Disposal or Other Releases Total On -and Cl Disposal or Other Releas es Generate Report • Under "Geographic Location," choose "Select a state or county," then choose "North Carolina" from the new menu. Click on the "Select from List of Counties" box when it appears. Select "Durham." 13 North Carolina r ecombeyth • Leave the rest of the options in their defaults, unless you specifically want an older Data Set or additional details (not necessary for Inspections Program purposes) • Click on "Generate Report" • You will be returned a report of facilities for all of Durham County and will need to do some additional work to determine if each facility is within the City's jurisdictional limits. This report may also be exported to .csv for viewing in MS Excel. Compare the TRI Explorer's report list with those facilities in the Inspections Database and make additions and edits as necessary. This should be done twice per year, matching the TRI's update schedule: late July and late October. Identifying Municipal Facilities Requiring Inspection The list of municipal facilities requiring inspection is broader than that for private facilities. A municipal facility will be identified for inspection if it stores potential stormwater pollutants, conducts pollutant -generating activities, requires a NPDES stormwater permit, or all of the above. This includes many types of municipal operations, from fire stations (large amounts of fuel storage) to water reclamation facilities (NPDES permitted treatment works). Inspection staff members should remain informed of new facility construction by annually reviewing the City's Capital Improvements Program, or by periodically making inquiries with facility stormwater pollution prevention teams, General Services project managers, and reading over City Council Agendas. The City's Stormwater Management Plan provides a listing of the types of activities that have the potential to discharge pollutants to the drainage system. If a new facility will support activities involving storage or use of potential stormwater pollutants, the facility should be included in the routine inspection program., Inspection staff members or supervisors should interface with the project manager for new facility construction and discuss potential pollution risks and prevention strategies. Changes in facility use and opening of new facilities should be recorded in the Inspections Database once inspections staff members become aware of them (an ongoing basis). Cleaning of Municipal Equipment and Vehicles Cleaning of City equipment and vehicles must be conducted in compliance with the requirements of the City's MS4 NPDES stormwater permit and City Code. Vehicle wash water may not be discharged to the MS4. 14 Each wash facility listed below drains to the sanitary sewer system via an approved pre- treatment device. 1. Public Works Operation Center Wash Pit- mainly used for cleaning earth -disturbing and street cleaning equipment, but available for routine vehicle washing. This wash pit is connected to the sanitary sewer system via an oil -water separator. 2. Solid Waste Vehicle Wash Facility- mainly used to clean off Solid Waste Management garbage trucks. This fully -enclosed wash bay is connected to the sanitary sewer system via an oil -water separator. 3. Go Durham (Bus Maintenance Facility) Wash Bay- This completely enclosed wash bay is operated by a contractor and used for the cleaning of DATA buses and fleet vehicles. This wash pit is connected to the sanitary sewer system via an oil -water separator. The Durham Fire Department ^^must comply with the City's MS4 NPDES permit rule governing the washing of emergency vehicles. Washing of emergency vehicles is only permitted at those stations where wastewater is directed into engineered retention areas, grassed areas, or loosely graveled areas. An up-to-date list of these facilities may be found in the Stormwater Management Plan. City Jurisdictional Limits As a critical step in the new facility identification process, an inspector should use the City and County jurisdiction datasets in ArcGIS to determine if the facility is within our City jurisdiction. Facilities outside of the City's jurisdiction should not be inspected by City staff. If there is a suspected illicit discharge from a facility outside of the City limits, it should be reported to Durham County Stormwater. If the facility has a NPDES Stormwater Permit, the report should also be made to the DEMLR Stormwater Permitting Program. For all industrial facilities, including those listed in the EPA TRI, RCRAInfo, or State Stormwater Permitting Program permittee lists, it is generally advisable to create an entry in the Inspections Database even if the facility is out of, but on the fringes of the City's jurisdiction. These entries can assist other inspectors checking the jurisdictional status of those facilities. HOW ARE INDUSTRIAL FACILITIES INVENTORIED? The Inspections Program uses a MS Access database to store all data related to private and municipal facilities in and around the City jurisdictional limits. This database is the central repository for facility: • locations (mailing/physical addresses) 15 • contact information (names, phone numbers, emails) • operations descriptions • stormwater permitting information • inspection results • City Code enforcement A separate document Industrial Stormwater Inspections Program Database User -Administrator Guide is available to reference as a full explanation of the industrial facility inventory. PRIORITIZING FACILITY INSPECTIONS Some facilities require more frequent inspection than others. To make efficient use of City inspector time and effort, every facility is assigned and inspected according to a priority level reflecting a combination of risk of stormwater pollution and history of compliance with stormwater regulations. This paradigm allows us to focus on those facilities most in need of oversight, corrective action, or both. The Inspections Database tracks a facility's priority rank and automatically assigns the proper inspection frequency. With the click of a button, the Database can then generate an up -to -the - moment report of facilities due for inspection based on priority, inspection frequency, and time since most recent inspection. There are separate reports for private facilities and municipal facilities, accessible directly from the database main menu. Facilities are occasionally elevated or demoted in priority according to the results of routine periodic inspections. The below flowchart illustrates the procedure for changing facility priority level. i[: H&h: Inspect Annually 7 Compliance? What is private facility priority level? Medium: Inspect every 2 years 4 Compliance? Conduct and toConductfolloup ['Led,'u- folandupenforce enforce Priority J I I L Promote to High Priority All TRI facilities remain high priority, regardless of compliance history. All facilities not yet inspected begin at Medium Priority by default. Low: Inspect every 3 years 7 Compliance? Conduct follow-up and Remain Low enforce Priority i Steps to become No Promote to Medium Priority Exposure? I Yes Remain Low Demote fo Priority NO Exposure No Exposure: Inspect every 5 years 7 Compliance? NaYes Conduct follow-up Remain and No enforce Exposure Promote to tow Priority Category includes industrial sites certified as NCGNE by the State and non -certified light industrial sites with no exposure. Generally, we inspect municipal facilities more frequently than private ones. Since each priority rank has a corresponding inspection frequency, we have separate priority ranking systems for Private and Municipal facilities. Each priority system will be discussed separately. Private Facility Priority System Private facilities are inspected according to a hierarchy of priority, as follows: 1. Facilities requiring follow-up inspection a. An initial inspection of the facility revealed one or more compliance issues requiring corrective action. The inspector determined that a follow-up inspection was necessary to confirm that the corrective actions were satisfactorily completed. 2. High Priority 17 a. These are facilities with some combination of the highest risk of stormwater pollution and a recent history of non-compliance with stormwater regulations. b. A facility with High Priority status may be demoted to Medium Priority if it is found to be in compliance after routine annual inspection. c. This category also includes compliant facilities identified as TSDFs or appearing on the EPA TRI Facility Release Report. These facilities may not be demoted in priority, regardless of their compliance history. 3. Medium Priority a. This is the default priority for all facilities that have not yet been inspected b. A facility with Medium Priority status may be elevated to High Priority if it is found to not be in compliance after routine 2-year inspection c. A facility with Medium Priority status may be demoted to Low Priority if it is found to be in compliance after routine 2-year inspection 4. Low Priority a. These are facilities with the lowest risk and a history of continued compliance with stormwater regulations. b. A facility with Low Priority status may be elevated to Medium Priority if it is found to not be in compliance after routine 3-year inspection c. This status is the lowest to which a private facility may usually be demoted 5. No Exposure a. These are facilities meeting the requirements for a NPDES Stormwater Permit that have been issued No Exposure Certifications from NC DEQ b. These are also facilities not requiring NPDES Stormwater Permits, but that the City has observed have no exposure of pollutants or pollutant -generating activities to stormwater c. A facility with No Exposure status may be elevated to Low Priority if is it found to not be in compliance with its Certified No Exposure status or stormwater regulations after routine 5-year inspection d. A facility may be demoted from Low Priority to No Exposure if the facility takes steps to protect its pollutant storage or pollutant -generating activities from stormwater exposure 6. No Inspection Needed a. These are facilities that have no storage of pollutants or pollutant -generating activities. This also includes facilities where such activities occurred at one time, but have ceased. b. As a result, no further inspection after making this determination is necessary. Should we learn at a later time that the facility has resumed or begun industrial iIRl activities, the facility should be placed back on the inspection list — starting at Medium Priority (unless other factors suggest a High or Low assignment). The table below summarizes our private facility priority categories, associated risk of stormwater pollution, and inspection frequency. No High Medium Low No Category � Inspection Priority Priority Priority Exposure Needed Risk of Stormwater High Medium Low Lowest None Pollution Inspection 1x per 1x per 2 1x per 3 1x per 5 Not Frequency year years years years inspected Municipal Facility Priority System The Inspections Program is responsible for routinely evaluating City operations to identify those with the potential for generating polluted stormwater runoff. City operations are ranked into five priority categories. With the exception of Special Action, the municipal facility priority categories are different from the private facility priority categories and have different inspection frequencies. Generally speaking, municipal facilities are inspected more frequently than private facilities. Municipal facilities are inspected according to a similar but separate hierarchy of priority, as follows: 1. Facilities requiring follow-up inspection a. As with private inspections, an initial inspection revealed compliance issues requiring corrective action. The inspector determined that a follow-up inspection was necessary to confirm that the corrective actions were satisfactorily completed. 2. High priority a. These are facilities with some combination of the highest risk of stormwater pollution and a recent history of non-compliance with stormwater regulations. b. A facility may also be temporarily placed in this priority to receive extra oversight and guidance if i. Undergoing significant construction or renovation likely to impact stormwater runoff quality 19 ii. Experiencing high staff turnover rate within the pollution prevention team or under new management iii. Anew NPDES permit is granted to the facility or there are substantial changes made in a permit revision requiring extra guidance iv. Other circumstances create a need c. These facilities are inspected three times per year 3. Medium priority a. This is the default rank for most facilities, balancing our interest in oversight with time available to conduct frequent inspections b. These facilities may have significant exposure of pollutants and pollutant - generating activities to stormwater, but sufficient management practices to mitigate the risks c. These facilities are inspected twice per year 4. Low priority a. These are facilities with minimal exposure of pollutants or pollutant generating activities to stormwater b. Overtime, inspections have routinely found these facilities to be in compliance and managing risk appropriately c. These facilities are inspected once per year 5. Lowest priority a. This category is reserved for those facilities where there is little to no exposure of pollutants or pollutant -generating activities to stormwater. b. These facilities are inspected once every three years The table below summarizes our municipal facility priority categories, associated risk of stormwater pollution, and inspection frequency. Category 4 High Priority Medium Priority Low Priority Lowest Priority Risk of Stormwater High Medium Low Lowest Pollution Inspection 1x every 3 3x per year 2x per year 1x per year Frequency years Below is a table of City "hot spot" facilities with their corresponding priority levels as of March 2022. The facilities in bold type are NPDES General Stormwater permittees. Stormwater compliance -related records for these facilities are stored in the Inspections Database. Pill Table 1. Municipal "hot spot" facilities subject to routine stormwater inspections program. Priority levels are as of March 2022. Facility Quarterly High Medium Low Lowest Public Works Operations Center (NCG08) X Fleet Maintenance (NCG08) X Go Durham Maintenance Facility* (NCG08) X South Durham Water Reclamation Facility (NCG11) X North Durham Water Reclamation Facility (NCG11) X Solid Waste Vehicle Wash (NCG08) X Solid Waste Disposal and Recycling Center* X General Services X Brown Water Treatment Plant X Williams Water Treatment Plant X Water Management Administration X Hillandale Golf Course* X Fire Dept. Maintenance Garage X Transportation Sign and Signal Shop X Parks and Recreation Admin. Center X Fire Dept. Training Academy X Fire Stations 1-19 X * Facility is operated by third -party (private) contractor. Contract -Operated Facilities The Go Durham facility on Fay Street is where the City's bus fleet is maintained and parked. Go Durham has a NCG08 Transit and Transportation NPDES Stormwater Permit. The facility and grounds are owned by the City, but all work is conducted by a private contractor. This contractor is responsible for NPDES Permit and City stormwater ordinance requirements. Failure of the contractor to comply with those requirements is handled as if the facility were purely a private facility (use of requirement and enforcement powers is allowed). The Solid Waste Disposal and Recycling Center on East Club Boulevard houses several activities: tipping floor for dumping waste and recyclables (contractor -operated), convenience center for manually unloading waste, yard waste drop-off, and household hazardous waste collection (contractor -operated). As with the Go Durham facility, if either contractor at the Solid Waste Disposal and Recycling Center fails to comply with the City stormwater ordinance, requirement and enforcement powers may be used. 21 Hillandale Golf Course is a privately -run and maintained public golf course on City -owned real property. The company running the course is subject to compliance with the City stormwater ordinance, including enforcement. OVERVIEW OF THE INSPECTION PROCESS No two facility inspections are exactly alike, so inspectors should be ready to adapt to circumstances, but generally, all inspections follow this routine: 1. Use the priority list to find an appropriate facility to inspect 2. Determine an appropriate time to inspect the facility a. Scheduled in advance with facility staff b. Unannounced "spot check" 3. Review the facility's inspection history (if any) 4. Be prepared with and don appropriate PPE for the inspection 5. Gain lawful entry onto the facility premises 6. Conduct the inspection a. Use the inspection form to thoroughly assess the site b. Record observations c. Take photographs d. Collect water/soil samples (if needed) 7. Review any violations and required BMPs/corrective actions with responsible party 8. Enter inspection results into database, upload photos 9. Issue Notice of Requirement/Violation, if appropriate 10. Return for follow-up inspection, if necessary Inspections are most often conducted by a single staff member responsible for completing all the above tasks. Inspections are occasionally conducted by two or more staff members as part of an inspection team or as part of new inspector training. In those instances, one member is the lead inspector, tasked with overall responsibility for the inspection. Each member of the team is responsible for following the procedures and guidelines outlined in this document, though the lead investigator has primary responsibility for ensuring that the inspection is conducted accordingly. Tasks may be divided up among the team as the members agree upon, though the lead inspector will be the primary contact for communications with facility management, property owners, responsible parties, state regulators, etc., including for issuance of Notices. The lead inspector will normally handle obtaining right -of -entry permission, and will be responsible for control over evidence. The lead inspector will enter inspection information in the Industrial PJOJ Stormwater Inspections MS Access database and make sure that digital photos are uploaded to the Public Works network server. PRE -INSPECTION TASKS & MATTERS Scheduling Inspections Inspections may be conducted with or without advance notice to the facility to be inspected. This usually depends on the type of facility to be inspected. Spot Inspections Inspections conducted without advance notice to the facility to be inspected are referred to as "spot inspections." Our authority to conduct these inspections may be found in City Code § 70- 525(a): City representatives, upon presentation of credentials and other documents as may be required by law, may enter public or private properties at all reasonable times to inspect, investigate, or monitor activities and conditions subject to [the Stormwater Management and Pollution Control Ordinance]. The definition of "reasonable times" will vary, depending on the place to be inspected. Generally, though, a reasonable time will be during normal operating hours for the facility. The inspector may use judgment to determine if conducting an inspection during a facility's busiest time of day is necessary under the circumstances, with one caveat; the busier the facility is, the less likely it is that a supervisor will have time to accommodate the inspector. Also consider that busier times may present different safety hazards (more traffic, busier production floor, etc.). However, sometimes the busiest operating hours may present the most significant pollution risks and therefore may be the best times to inspect. Historically, spot inspections are used for the most ubiquitous type of facility in Durham: auto service. Owners, managers, or supervisors are almost always available onsite for an inspection during business hours. These types of inspections do not typically require much time. Additionally, we are interested in observing these businesses' activities and practices when they have no advance warning of the inspection. Inspections Scheduled in Advance Inspections may be scheduled in advance out of necessity or out of convenience. Several facilities in the inspection program require advance security checks for entrance. Some require that multiple members of a management team are present during the inspection. Other times, the inspector wants to make absolutely sure that specific facility representatives will be onsite during the inspection. These are all good reasons to schedule the inspection in advance. The 23 downside to advance notice to the facility is the chance that the facility will be prepared for the inspection and neater, more orderly, and in a condition not representative of most other days. The inspector should use judgment in balancing convenience with desire to observe the facility in an un-notified, "representative" condition. Review Facility History Before arriving onsite, the inspector should review the facility's inspection history. The inspector should be aware of the facility's compliance history and areas of stormwater pollution concern. This familiarity allows the inspector to revisit problem areas around the facility to check for recurring issues and inadequate or failed management practices. Knowledge of past compliance issues is also important when considering incidents of repeat violations during the enforcement phase. Gather Equipment and Supplies Before leaving the office for an inspection, inspectors should make sure that they have the necessary equipment and supplies they need. Equipment needed may vary from one inspection to another. Inspections will always require the use of inspection forms and cameras. Occasionally, the inspector will need or wish to collect or field analyze runoff samples and must make arrangements to bring the required equipment. Some equipment and supplies are normally kept in vehicles while other equipment is normally stored in the office or lab until needed. Assess Safety Concerns The City of Durham's most valuable resources are its employees. Under any set of circumstances, your own safety is a priority over any inspection task. Inspectors must continually be aware of potential hazards when conducting an inspection. Where potential hazards exist, inspectors must evaluate the potential hazard and take appropriate precautions to decrease the chance of injury. As an inspector, you will encounter many different types of facilities and may find yourself using more types of PPE more often than during the course of routine water quality investigations. Generally, the safety hazards an inspector may face on a routine basis are: • Chemical (flammable, toxic, or corrosive materials) • Electrical (shocks) • Mechanical failure • Slips, Trips, and Falls • Fire and Heat • Noise 24 • Extreme temperatures • Weather phenomena It is not unusual for a single inspection site to present all of the above hazards! Personal Protective Equipment All city employees are required to use Personal Protective Equipment (PPE) appropriate for the task or work assignment. As an inspector, you should always be able to find out in advance what PPE is required at any inspection site simply by asking facility staff ahead of time. Staff may procure most commonly needed PPE from the dispensary at the Public Works Operations Center. Please talk to your supervisor if you need a particular type of PPE not otherwise provided. As a baseline, steel- or composite -toed safety shoes are so often required to enter facilities that inspectors should always wear them in the field. Safety shoes should be oil- and slip -resistant, since oil residue is frequently encountered on the ground at many facilities. Inspectors will also encounter requirements for hard hats and safety glasses often enough that they should be kept on hand as well. If a facility has a required level of PPE for all who step onsite (and you will see this often), you must at least follow those requirements. Sometimes, a facility's own staff may follow more or less rigorous safety requirements than are required by the City. In those instances, an inspector should follow whichever safety requirements are greater, being sure to address each hazard with the appropriate level and type of PPE. Respect the requirements of the place you are inspecting! City employees must read and understand the City's safety policies. Safety Policy 5-201: Safety Program indicates that "Each individual is in the very best position to ensure his/her own personal safety, which will impact, not only the individual but others in his/her immediate work environment." 5-201 goes on to list requirements that every City employee must observe. Safety Policy 5-206: On the Job Accident Reporting and Procedures establishes requirements for employees and supervisors that will result in prompt and accurate reporting of an accident, injury or near miss. Injury Response and Reporting The City of Durham general safety procedures are located on the City's intranet portal and in each employee's hard -copy policy handbook. In the event of an emergency, call 911 or transport the injured employee to the nearest hospital. 25 Employees are required to promptly report on-the-job accidents, injuries, and illnesses to their supervisor and the Public Works Safety Officer, and follow the additional reporting requirements of Safety Policy S-206-2: On the Job Accident Reporting. All employees must be familiar with and follow procedures and deadlines for all Workers' Compensation claims. If an injury occurs during field operations, the supervisor or another team member will be responsible for transporting the injured employee for medical attention as warranted. Entry onto Premises A stormwater inspection usually requires that the inspector gain access to parts of facilities and operations that are off-limits to the general public. Some of the same principles of entry for IDDE investigations apply, but inspectors will largely be relying on consent to gain entry. Remember, as a government agent, an inspector is forbidden by the U.S. Constitution from conducting unreasonable searches and seizures. An inspector may conduct a search in a way that is not "unreasonable" when it is conducted either: 1. from an area covered by the "plain view" doctrine; or 2. on the premises with the consent of a person with authority to give it Without consent or a warrant, an inspector should avoid entering places like closed maintenance bays, sheds, office areas, fenced or walled off areas, or other places marked as "Authorized Entry Only" (or similarly marked). Evidence of a violation in plain view If the inspector is lawfully present in a place where they can plainly see, smell, or hear the evidence, there is no infringement of rights if the investigator records observations and uses them as evidence. Plain view observations are not always possible at industrial facilities due to fences, walls, facility size, etc. In rare circumstances, administrative search warrants for periodic inspection may be necessary. This means that evidence may be collected by observing conditions and violations from places like: • City streets and sidewalks • City easements • City property M& • Public areas such as parks • Adjacent private property once the investigator is granted consent (or a warrant) to enter • Business areas open to the public such as: o Customer parking lots o Sales floor o Reception area Consent to enter premises Consent of a person who has control over, the right to joint access of, or authority over a property must be granted before an inspector records observations or collects evidence from areas that would be unreasonable to search. Who maygrant consent? Most of the time, inspectors will be dealing with business owners, managers, and supervisors who are explicitly authorized to grant consent to entry by an inspector. Many times, the inspector will have pre -arranged the inspection with one of these individuals, who agrees to escort the inspector around the premises. Tenants who lease property from landlords have possession of the property and the power of consent to entry. A landlord may not grant valid consent to enter property leased to a tenant (unless the lease specifies an exception). When dealing with co -tenants or co -owners, any of the tenants or owners may grant valid consent to enter the premises. However, it only takes a single co -tenant or co-owner to object or revoke the consent. A non -owner or non -manager business employee may have authority to grant valid consent to enter the premises if: 1) a higher-up has given him the appearance of authority (such as a uniform or "manager" name tag/title); and 2) the inspector reasonably believes the employee to have authority, based on that appearance. When in doubt as to the validity of consent, an inspector should not conduct the inspection. Except in the case of emergency, if an owner, manager, or other supervisor is not available, it is usually best to return another time when such a person is available. No person is required to give consent. Threats, tricks, bluffs, or coercion should not be used to gain consent for entry. A valid tactic, however, is to inform the business representative that your duties require you to inspect the facility, so you will be forced to apply for a search warrant. ("Apply" is emphasized, since to say "get" is both hasty and borderline -threatening.) Steps to follow in requesting consent to enter and inspect: 1. Identify yourself by name PrA 2. Show your City ID badge 3. Request to speak with an owner, manager, supervisor, or other person in charge 4. Explain the purpose of your visit 5. Request permission to enter and conduct your inspection The inspector should always include in the inspection notes the names of individuals who granted, denied, or revoked consent to enter. Remember: Once granted, consent may be limited or revoked at any time. CONDUCTING THE INSPECTION Interacting with Facility Representatives Since the Inspection Program's inception in 2007, inspectors have worked hard to create and maintain good relationships with facilities in the routine inspection program. We have observed that, more often than not, good relationships foster cooperation and compliance. It is important to keep in mind that as you revisit facilities for inspection, you will likely be seeing many of the same facility representatives. Please try to help representatives feel that we are working with facilities and not against them. Consider the City -facility relationship as a partnership for compliance. That said, remember your role. City inspectors are not "pals" or friends of facility representatives, but enforcement officers tasked with upholding the City's stormwater ordinance. Care and Control of Evidence When conducting an inspection, it is important that information and evidence be gathered using procedures intended to recognize property and privacy rights. Following proper procedures reduces the possibility that evidence tending to show a party's guilt will be excluded from use in Water Quality enforcement hearings or if the enforcement case is brought before a court. All physical evidence (notes, forms, and pictures) is stored in a secured area on the third floor of City Hall that is inaccessible to the general public. Additionally, electronic records in the Inspections Database can only be edited and accessed by staff members in the WQSection. This level of security ensures that evidence supporting on -going cases is not compromised. Routine Periodic Inspection Form The Inspections Program has developed a standard form for use during routine periodic inspection. The form is designed to walk an inspector through evaluation of the key areas of the M industrial activity. By completing each section of the form, the inspector can be sure that he has evaluated all relevant aspects of the industrial activity. The inspector must complete every section of the form. Since the form is general enough to be used at any type of facility, if any particular section of the form is not applicable, the inspector may make a notation as appropriate. Completely filling in forms not only assists the inspector in completing Inspections Database data entry, but also assists future inspectors in reviewing facility history. Importantly, these inspection forms are public record! Whereas an inspector need not write in complete sentences on the form, all comments should at least be complete thoughts, especially considering that members of the public may review the forms in the future. Further, the inspector should refrain from expressing opinions or making comments and instead record observations and state facts. Form Setup Each criterion to be evaluated during the inspection appears on the form as a question. The inspector must answer each question with a "Yes," "No," or "N/A" (not applicable) response, plus a short comment, if necessary. Each question is written such that a "Yes" response means compliance for that item. A "No" response means non-compliance or violation for that item. "N/A" should only be selected when the question does not apply to the activities conducted at the facility. Header Information Field Description Facility Name Record the name of the facility to be inspected. Record the street address of the facility to be inspected. City, state, Facility Address and ZIP are not necessary. Record the name of each facility representative escorting the Inspection Escort inspector around the facility or giving consent for the inspector to self -guide. If not already known and entered into the Inspections Database, Latitude/Longitude determine the latitude and longitude coordinates of the facility using, preferably, a field method. Alternatively, use City GIS webmap or Google Maps to determine coordinates. Date Record the month, day, and year of the inspection. Time Start/Time End Record the time the inspection actually began and actually ended. Record first the name of the lead inspector, then initials of secondary Inspector Name inspectors present for the inspection. P011 Record the XX-ISWI-XXX number, determined from the inspection Inspection Number database (refer to the Inspections Database User -Administrator Guide for instructions). Illicit Discharges & Connections Field Description Check the site's outfalls for visual and olfactory indicators of illicit Is site free of illicit and non - and unpermitted discharges. If the site has no discrete outfalls, permitted discharges? walk the perimeter of the site and make observations. Check the site storm drains for unidentified pipes. Examine the Is site free of illicit interior spaces for floor drains and "ad hoc" sink drains. Dye test if connections? necessary. What is an Illicit Discharge? The City of Durham's simple educational slogan, "Only Rain in the Drain" promotes the general rule that any substance that's not entirely rainwater ("non-stormwater") may not be put into the storm drainage system. Generally, an "illicit discharge" is a non-stormwater discharge into the storm drainage system. It's important to understand that no illicit discharge occurs unless and until the substance actually enters the drainage system. According to City Code § 70-493, the "drainage system" is: ...the system of natural and constructed conveyances for collecting and transporting stormwater, whether publicly or privately owned. It includes lakes, ponds, rivers, perennial and intermittent streams, connected wetlands, open ditches, catch basins and other inlets, pipes, sewers, drains, culverts, and, in addition, created stormwater management facilities that provide partial treatment by passive means such as wet detention ponds, detention basins, and stormwater wetlands. The MS4 and waters of the state within the city are components included within the drainage system, among other components. City Code § 70-511(a) states the general rule prohibiting illicit discharges: Prohibition. The discharge, emission, disposal, pouring, or pumping, directly or indirectly, to the drainage system of any liquid, solid, gas, or other substance, other than stormwater, is an illicit discharge and is prohibited, except as allowed in section 70-513. This prohibition also includes airborne emissions where such emissions deposit pollutants into the drainage system. Direct vs. Indirect Illicit Discharges § 70-511(a) includes discharges "directly or indirectly." A direct illicit discharge is one where the non-stormwater substance is dumped, poured, pumped, or otherwise aimed toward and flows 30 into the drainage system by its own force. An indirect illicit discharge is one where the substance was deposited in an area where rainwater or snowmelt carried it into the drainage system. Direct discharge examples: • An auto mechanic garage also sells washing services onsite. There is no wash pit or other containment device set up. The dirty water from the cars runs off the pavement and into a nearby storm drain. • A tanker truck transferring chemicals to a factory develops a leak in the transfer hose and chemicals spill onto the ground and run 20 feet across pavement and then into the storm drain. Indirect discharge examples: • There is a business washing cars in a parking lot. The workers use a vacuum to clean car interiors. At the end of the day, they scatter the vacuum contents on the parking lot far from any storm drains. During the night, a rain storm washes the vacuum contents into the storm drain. • Oil leaks from a car outside on the lot at a mechanic's garage. The mechanic doesn't clean up the puddle of leaked oil. It rains before he cleans it up. Stormwater runoff carries the oil to the storm drain. Exception to the Illicit Discharge Rule: NPDES-Permitted Facilities If an industrial facility or operation has been issued a NPDES Stormwater Permit, then the permit authorizes stormwater discharges associated with the industrial activity, provided the facility or operation is in compliance with all of the requirements and conditions in the permit. The term "associated with the industrial activity" means directly related to manufacturing, processing, or raw material storage areas at an industrial site. Permitted discharges that are in compliance with permit conditions are allowable under State law and are not illicit discharges under the City of Durham's ordinance (see City Code § 70-513(1)). For example, if a business has been issued a "Transit and Transportation" (NCG08) NPDES Stormwater Permit, then the permit requires (among many conditions) secondary containment for "bulk storage of liquid materials," a stormwater management strategy for vehicle and equipment cleaning areas, spill prevention and response procedures, preventative maintenance, and employee training. The permit specifically excludes from coverage "wash water from steam cleaning operations." Stormwater discharge from the maintenance and material storage areas contaminated with oil, grease, and sediment is considered a "permitted stormwater discharge," provided that the 31 operator complies with the conditions of the NPDES permit. This is because oil, grease, and sediment are foreseeable stormwater pollutants coming from this industry type. However, if that same business was discharging sewage, or were allowing discharges associated with steam cleaning to enter the stormwater drainage system, those discharges would be illicit, because the sewage is not foreseeable from a transit and transportation activity and the steam cleaning is specifically unpermitted. In addition, NPDES stormwater permits almost always have some variation of the following permit condition: The stormwater discharges allowed by this General Permit shall not cause or contribute to violations of Water Quality Standards. When an inspection uncovers a discharge that may potentially involve a violation of water quality standards, coordination with the Water Quality Environmental Planning & Compliance Analyst supervising the City's water quality monitoring program is necessary. Though, under normal circumstances, the discharge may be allowed by permit, if it causes or contributes to a water quality violation, the discharge will not be allowed. What is an Illicit Connection? According to City Code § 70-493, an illicit connection means any drain, junction, or conveyance, whether on the surface or subsurface, that can discharge nonstormwater discharges, such as sewage, process wastewater, or wash water, to the MS4 or to watercourses. Illicit connections include, but are not limited to, interior floor drains, whether or not previously allowed under the building code. Most commonly, inspectors find illicit connections at small business facilities, such as auto mechanics. Often, the buildings will be old; predating a time when floor drains were plumbed into oil -water separators leading to the sanitary sewer system (the proper method). The inspector may need to conduct a dye test of the drains if unsure of the connection. Other times, an auto service shop may install a wash sink where there is no plumbing service. Consequently, the sink may have a drain line simply running out the building or into a storm drain. In all cases, the facility management has the burden of proving that drains are properly connected to the sanitary sewer system. 32 General Site Condition Field Description Are pollutant -generating Evaluate the operation's exposure to stormwater. If there is activities conducted in a exposure of industrial activities, can those activities be location or manner that reasonably conducted in a way to limit or eliminate exposure? reduces the risk of illicit Are facility staff already taking reasonable steps to prevent discharge? pollution? Is the exposure fairly minor? Observe the grounds and especially the entrances and exits of Are the grounds reasonably facility buildings for signs that pollutants are not being free of spills, leaks, fugitive controlled. Keep in mind that this is an industrial activity and materials, track -in, and cannot be expected to be perfectly clean. For example, some track -out (given the drips of oil here and there are to be expected at a mechanic activities onsite)? shop or garbage truck parking area. Are facility storm drains Examine all or a representative sample of all site storm drains. free from obstructions and Check for signs that pollutants are entering the drains due to signs of pollutants? the site's industrial activities. If the site has one or more Stormwater Control Measures Are stormwater (retention pond, bioretention area, etc.), inquire into and management devices and examine the inspection records. If compliance issues are measures maintained and observed, communicate those concerns to Stormwater functioning properly? Development Review. Pollutant, Container, and Tank Management This section relates to hazardous and other regulated wastes. Ordinary solid waste and trash is addressed by a later section. If the site has hazardous or regulated materials and waste storage, the inspector should examine those areas (this includes storage of motor vehicle fluids, both new and waste). 33 Field Are containers sealed, labeled, and in good condition? (no rust, corrosion, bulges, dents) Is secondary containment and cover for pollutants (fluids, solids, parts, etc.) in use where required? Is secondary containment free of any cracks, holes, or evidence of leaks? Description Containers should always be sealed when not in use. Labels are required and are especially important if the contents spill. Finally, any container that is not in good condition must be disposed of promptly, its contents transferred to a good container, or the entire thing should be overpacked into a salvage container. The general rule for storage of pollutants outside exposed to stormwater is secondary containment and cover. The containment must have sufficient capacity to contain 10% of the volume of containers or the volume of the largest container, whichever is greater. The cover must protect both the container and the secondary containment from precipitation. Both the containment and cover may be a high or low -budget as necessary to work properly. Examine the secondary containment for signs of leaks or instability. Check for pipes or valves used to drain the secondary containment. They should be closed tightly at the time of Are secondary containment inspection. If signs of pollutants are visible leading from the drain valves maintained drain, or the drain is open at the time of inspection without locked closed? proper cause, the inspector should require installation of a lock or permanent seal. The contents of secondary containment must be properly Are containment drain logs disposed of, rather than simply drained to the MS4 if there are and release observation I signs of pollution inside. If the containment is drained, a log of records being maintained? releases should be kept with the date, time, visual observations, and name of person making the release. Are storage areas clean, organized, safe to navigate, All areas where pollutants are stored should meet these and are materials properly criteria. Storage of incompatible chemicals may lead to segregated to prevent significant illicit discharges and health and safety issues. cross -contamination and/or reaction? 34 Automotive Activities As the heading implies, this section will only be applicable to those facilities where automotive activities (mostly service) is conducted. Remember that automotive service may be one of many different industrial activities conducted on a site. Field I Description This is specifically required by City Code § 70-515(b)(3). There Is all vehicle service are three exceptions: 1) emergency road service; 2) glass conducted inside covered repair; and 3) electrical service. We conditionally allow tire work bays? replacement as long as the outdoor area is neat and any leaks are cleaned up immediately. All vehicle washing must be conducted so as to contain, collect, and properly dispose of wastewater into the sanitary sewer Are vehicle washing system. Please refer to the Water Quality Unit's Proper activities conducted with Containment, Collection, and Disposal of Wastewater from proper controls? Mobile Vehicle Washing guide for specifics on compliant practices. Inspectors should take the time to review City Code § 70-516 as well. This section discusses the requirements for junkyards and other premises where junked, salvaged, and unlicensed If there are more than 9 vehicles are stored. This rule applies to any premises, even junk, salvaged, or those not specifically in the automotive business. The inspector unlicensed vehicles on the should also take note of the specific Stormwater Pollution premises, is there a SPPP? Prevention Plan requirements for such a premises. The SPPP should be complete, up to date, and readily available for review upon request of the inspector. Failure to develop or produce the SPPP upon reasonable request is a violation. Spill Response With regard to spill cleanup kits, the City Code only specifically requires them for automotive activities (see § 70-515). However, spill preparedness and cleanup is a common type of Best Management Practice (BMP) and, accordingly, an inspector may require a spill cleanup kit or kits at any industrial activity "where the location or manner of storage of pollutants on property may cause a significant illicit discharge, or where an illicit discharge has previously occurred on property." (City Code § 70-511(c)(1)) 35 The Inspections Program maintains the guidance document for automotive activity spill cleanup kits. That document, called Spill Cleanup Kit Guidelines for Automotive Activities, is accessible on the Public Works server. Field Are spill kits available and stocked as required? Are spills cleaned up promptly and completely? Are significant spills reported as required? Description The facility should: 1) have an appropriate number of spill cleanup kits to cover its grounds; 2) keep those kits well - stocked with supplies appropriate for the types of pollutants and materials handled onsite; and 3) maintain the kits in areas readily available and known to all employees. Examine the outdoor areas, especially those outside maintenance bays and fleet vehicle parking areas. For auto mechanics, examine the entire parking area. Remember to examine under vehicles for unchecked leaks. Accidents happen. We recognize that; and it is not necessarily a violation for there to be a spill as long as the spill is cleaned up immediately. The inspector should use judgment in determining if there is an excess of unaddressed spills or if spills have not been completely cleaned. The facility must report certain types of spills (see the Spill Reporting section on page 53 for requirements). The inspector should inquire into the site's spill history and reporting. If the inspector observes a reportable spill during the inspection, the inspector should instruct the facility representative to report the spill immediately. Trash and Solid Waste Management This section refers only to non -hazardous and non -regulated wastes. The inspector should always take the time to examine these areas, which can be significant sources of stormwater pollution. Field Are dumpster pad and other waste collection areas kept clean to avoid stormwater contamination? Description Simply, trash should be put into the proper containers (carts, dumpsters, etc.) and remain in those containers. Further, the areas around those containers should be kept clean. Also pay particular attention to trash compactors, which have hydraulic lines that may be leaking. All trash should fit within the facility's waste containers without overflow. Carts and dumpsters should be reasonably water -tight to keep Are waste collection rain out and garbage leachate in. The inspector should require containers in good cart or dumpster replacement or repair when the condition condition, lidded, and have indicates probable stormwater pollution. Broken or missing drain plugs? drain plugs is a common issue. Are waste collection If the facility is of a type that uses hazardous or regulated containers free of materials, the inspector should make at least a cursory hazardous materials and examination of the waste disposal areas for signs of improper liquids? disposal of these wastes. Other Best Management Practices Field Description The inspector should remember to review the facility If BMPs were required by inspection history and know if implementation of one or more the City, are they being BMPs was required in the past. The inspector should check for implemented? continued compliance with those requirements, if still applicable. Do currently implemented Simply, is the status quo at the facility enough to reasonably facility BMPs appear to be protect stormwater from the activities onsite? If not, then the effective in managing stormwater pollution? inspector should require appropriate BMPs be developed and implemented at the site to control pollutant sources observed. Are erosion control Whether or not the facility is under construction, the inspector practices implemented, if should examine the grounds for significant erosion problems necessary? and require erosion control practices, if necessary. This is likely a new concept for many facility representatives. Do employees inspect and The inspector should encourage them to routinely inspect site maintain the onsite storm storm drains for signs of pollutants and ensure that the drains sewer system? are free from obstruction. All employees at a facility should know to where the storm Do employees know to drains discharge. The inspector is free to make an inquiry of where the drains any employee onsite. Facility representatives should be discharge? encouraged to inform all employees of how storm drains work. (And in fact, some facilities are required to.) 37 NPDES Stormwater Permit This section will only apply to those facilities required to have NPDES Stormwater Permits (general or individual). Remember that a facility may apply for a No Exposure Certification in lieu of a Permit if it meets the requirements. Field Description The inspector should take note of the activities conducted onsite. If the primary operation is an activity for which a NPDES Does facility have a NPDES general stormwater permit is required, the site should already permit or NCGNE cert. if required? Is the current Certificate of Coverage available for confirmation? For NCGNE: Are annual self-recertifications completed and available for review? have one. If not, the inspector should require that the facility file a Notice of Intent with NC DEMLR Stormwater Permitting. Alternatively, the facility may file an application for No Exposure. If the facility has a NPDES Stormwater Permit or No Exposure Certification, then it must have a Certificate proving that it applied for and was granted current coverage. This section only applies to No Exposure facilities. These facilities must annually re -certify that they meet the requirements for No Exposure. Stormwater Pollution Prevention Plan Stormwater Pollution Prevention Plans (SPPPs) are documents developed and implemented by a facility or operation for these purposes: 1. To implement and maintain Best Management Practices (BMPs) that identify, reduce, eliminate, and/or prevent the discharge of stormwater pollutants. 2. To prevent violations of surface water quality, groundwater quality, and sediment management standards. 3. To eliminate illicit discharges to stormwater drainage systems. Generally, the only facilities that will be required to have SPPPs are: 1. Facilities with NPDES Stormwater Permits (general or individual) 2. Facilities required to have one by a City Stormwater Inspector, pursuant to City Code § 70-511 c or § 70-516. The inspector is encouraged to review the Stormwater Pollution Prevention Plan Development Guide created by the Inspections Program for an in-depth discussion of all required elements of 91- a SPPP. Additionally, each NPDES General Stormwater Permit has a full description of required SPPP sections (the descriptions do not differ between general permits revised in the same year). The table below will only have a brief descriptor of each SPPP requirement. The inspector should keep in mind that, unless following the City standard format (which is optional), SPPPs will be in all manner of formats with different organization schemes. If the inspector cannot find any particular required section, he should ask the facility representative to assist. Failure of the facility to include any required SPPP section constitutes a failure to have developed a complete SPPP. (This is a separate violation from failure to maintain an updated SPPP) Field Description �` The facility's SPPP must be produced at the time of Is the SPPP available for review? inspection. Failure to produce the SPPP for the inspector should be considered failure to have developed a SPPP. This should be a map showing the reader generally where the facility is located relative to major geographical features, such as roads, lakes, streams, etc. General Location Map It may or may not have topography. Commonly, facilities will use a USGS topo map or a simple capture from Google Maps. This is a separate map (or maps) displaying much more detail of the facility and grounds. The inspector can refer Site Map to the backside of the official inspection form for a "cheat sheet" list of required map contents. A simple discussion, written for the layman reader, of Narrative Description of Facility & the layout of the grounds and types of activities Operations conducted at the facility. A list of the potential stormwater pollutants stored Potential Pollutants Summary onsite, with respective approximate quantities. A list of all secondary containment installed for outdoor Secondary Containment Records storage of potential pollutants. Every facility with a SPPP must make arrangements, in writing, for twice yearly stormwater pollution prevention self -inspections. This section should discuss when Inspections and Evaluations Plan inspections are conducted, who conducts them, how issues are addressed, and provide an example inspection form. The evaluations plan is only applicable to facilities IC Employee Training Plan Runoff Monitoring Plan required by NPDES Permit to have a SPPP. This section should discuss who is responsible for annual evaluation of the SPPP and BMPs, when the annual review is conducted, and how the document and procedures are updated. This is only applicable to facilities required by NPDES Permit to have a SPPP. This section should discuss who is in charge of the training program, which employees must be trained, and the content of the training program. This is only applicable to facilities required by NPDES Permit to have a SPPP. This section should discuss who is responsible for the Permit -required runoff monitoring (visual and analytical), how samples are collected and visually inspected, which laboratory service is used for analysis, and how reports are submitted to NC DEMLR. This section should list the members of the site Pollution Pollution Prevention Team Prevention Team; the people in charge of stormwater Members management onsite. This should list individuals or job titles. Phone numbers are optional, but recommended. BMP Summary Spill Prevention & Response Plan/Procedures Preventative Maintenance and Good Housekeeping Program This section should house descriptions of all of the facility's BMPs. Usually, the more complex or high -risk the industrial activity, the more BMPs it will have in the SPPP. The inspector should read over the BMPs and feel free to ask questions about how they are implemented. The inspector should also look for evidence of implementation. This is always a required BMP. The facility must have a plan for preventing, containing, and cleaning up spills. This includes staff responsible for response as well as reporting procedures. This is always a required BMP. The facility must have a plan for routine maintenance of equipment and vehicles and for "good housekeeping," which refers to general cleanliness and neatness of the facility and grounds. The inspector should evaluate the effectiveness of these 40 BMPs when walking the grounds and should require any remedial maintenance or housekeeping as appropriate. This is a required BMP, if applicable. Remember that Vehicle and Equipment Cleaning wastewater from washing activities must be directed Areas BMPs into the sanitary sewer system. This BMP must address BMP Feasibility Study Annual Update and Review Report Annual Certification of Non- Stormwater Discharges Annual BMP Effectiveness Review Spill History Update Annual Review of Runoff Monitoring that key aspect. This is only applicable to facilities required by NPDES Permit to have a SPPP. This section is a review of the site's activities and BMPs, and whether it is feasible to alter either to reduce or eliminate exposure to stormwater. This is only applicable to facilities required by NPDES Permit to have a SPPP. NPDES facilities are required to review and update their SPPPs annually. Updates are required whenever site conditions or activities change such that exposure or risk is changed. Updates are also required for changes in staff responsible for SPPP tasks. This is only applicable to facilities required by NPDES Permit to have a SPPP. Each year, the facility must certify that it has evaluated each stormwater discharge outfall and affirms that there is no evidence of non-stormwater discharges. This is only applicable to facilities required by NPDES Permit to have a SPPP. The facility must also write up an annual report analyzing the effectiveness of facility BMPs. If any BMPs were not performed adequately, plans must be made for improving performance of those duties. Every SPPP must have a complete history of significant spills that occurred onsite. The history must be updated at least annually, but preferably after every spill event. This is only applicable to facilities required by NPDES Permit to have a SPPP. NC DEMLR requires that, in addition to submission of individual Discharge Monitoring Reports for each required monitoring event, an annual summary sheet be submitted, which includes 41 the results from every monitoring event conducted during the permit year. Stormwater Runoff Monitoring This section is only applicable to facilities with a NPDES Stormwater Permit. The inspector should review and become familiar with the permit requirements (frequency of sampling, discharge characteristics, type of monitoring required) before conducting the facility's records inspection. Most of the NPDES General Stormwater Permits (but not all!) require that stormwater runoff from each of the facility's outfalls be monitored on a quarterly basis. Measurable Storm Events Samples must be collected from each outfall during a "measurable storm event." This is a rainstorm that: • Occurs at least 72 hours after the previous measurable storm event, • Occurs during the facility's operating hours, • Does not coincide with adverse weather conditions, and • Is characteristic of the volume and nature of the permitted discharge Samples must be collected within the first 30 minutes after discharge begins. Analytical and Visual samples should be collected during the same storm event. Types of Required Monitoring Visual (a.k.a. Qualitative) This type of monitoring is conducted on -site and consists of a visual inspection of a stormwater runoff sample. The sample is described according to the following characteristics: • Color • Odor • Clarity • Floating Solids • Suspended Solids • Foam • Oil Sheen • Other obvious indicators of pollution 2YJ These observations are recorded on a Qualitative Monitoring Form for each outfall. A copy of this monitoring report must be retained and filed with the facility SPPP. Analytical (a.k.a. Quantitative) This type of monitoring consists of a laboratory analysis of a stormwater runoff sample and comparison of the results to benchmark values set by the facility's NPDES permit. As an example of benchmark values, take a look at the values for the NCG08 Permit: Table 2: Summary of Quarterly Baseline Sampling Requirements for Stormwater Discharges Parameter Receiving Stream Code Parameter Classification Units Benclimr�rk Freshwater Standard 5-9 00400 pH1 Saltwater Standard 6.8-8. Total Suspended Solids All, except... mg f L 100 C0530 HQW, ORW, Tr, PNA mg f L 51) (TSS] Non -polar Oil & Grease per 00552 EPA Method 1664 All mg/L 1 (SGT-HEM] New Motor Oil or Hydraulic NCO1L Oil Usage All Gal/Mor.n 45529 Total Rainfall of Sampled All Inches - Event i Crab samples shall be analyzed for pl I within 15 minutes. The facility may contract with its chosen laboratory service company prior to sampling to ensure appropriate processing time and for specific sampling instruction and chain -of -custody procedures. Sampling materials (bottles) may also be available from the laboratory services company. Within 30 days of receipt of monitoring results, the Discharge Monitoring Form must be filed electronically with DEMLR. A copy must be retained and filed with the facility SPPP. If a facility's sampled runoff exceeds or is outside of the range of a benchmark, the facility is subject to the additional "Tier" requirements found the Permit (as seen below). Importantly, a benchmark exceedance is not a permit violation if the permittee is otherwise in compliance (except in the case of wastewater monitoring). An exceedance is merely a "trigger" for additional requirements. 43 If any sampling result is above the benchmark value for any parameter at any outfall, then the permittee shall operate under the Tier One response table below. Timeline from Receipt of Sampling Results Tier One Required Response/Aci ion Continuously i_ Document the exceedance and each required response/action in the S WPPP in accordance with E-5(b) above. Within two weeks il. Nobfy the Division's Regional 0Mee of the exceedanee date and value via email or, when it is developed, an electronic form treated by the Division for reporting exceedances. iii. Conduct stormwater management inspection. iv. Identify and evaluate possible causes of the benchmark exceedance. Within one month v. Select specific, feasible courses of action to reduce concentrations of the parameters] of concern including, but nat limited to, source controls, operational controls, or physical improvements. Within two months vi. Implement the selected feasible actions. If any two consecutive sampling results for the same parameter at the same outfall are above the benchmark value, then the permittee shall operate under the Tier Two response table below. The facility will remain in Tier Two status until three consecutive samples are under or inside the benchmark ranges for all parameters. Timeline from Receipt of Sampling Tier Two Required Response/Actian Results Continuously i. Document the exceedance and each required response/ action in the SWPDPP in accordance with l;-6fc1 above. Within two week.,, ii. Notify the Division's Regional Office in writing of the exceedance date and value. iii. Conduct a stormwater management inspection. iv- Identify and evaluate possible causes of the benchmark exceedance. Within one mont.- Select specific, feasible courses of action to reduce concentrations of the parameters) of concern including, but not limited to, source controls, operational controls, or physical improvements. Within two months Vi. Implement the selected feasible actions. vii. Implement monthly monitoring at every outfall where a sampling result exceeded the benchmark value for two consecutive samples for all parameters until three samples in a row are below the benchmark value. MI If any four sampling results within the permit term for any single parameter are above the benchmark value at a sampled outfall, the facility shall operate under the Tier Three response table below. The facility will remain in Tier Three status until three consecutive samples are under or inside the benchmark ranges for all parameters. Timeline from Receipt of Fourth Sampling Tier Three Required Response/Action Result continutousl.v L Document the exceedances and each inquired response faction in the SWPPP in accordance with l;-7fc1 above. ii. Implement or continue monthly monitoring for all parameters at the subject outfall and continue until three samples in a row are below the benchmark value. Within two weeks iii. Notify the Division's regional Office in writing of the affected outfall, four exceedance dates and values, iv. Conduct astormwatermanagement inspection. v. Identifyand evaluate possible causes of the benchmark exceedance. Within one month vi. prepare an Action Plan that should include .specific, feasible courses of action to reduce concentrations of theparameter(s) of concern including, but not limited to, source controls, operational controls, or physical improvements and submit to the Division's Regional Office for review and approval. Upon Division Approval vii. Implement the approved Action Plan, Upon Completion of viii.Notify the Division's Regional Office of Action Plan completion. Approved Action Plan Sampling Safety Employees are not required to sample runoff if doing so would endanger personal safety or if the outfalls are inaccessible. If an adverse condition prevents staff from sampling during a sampling period, a Discharge Monitoring Report must be filed indicating the reasons why a sample could not be taken. Field Has required stormwater runoff monitoring been conducted? Description Check to see how often the facility is required to conduct visual and analytical sampling. Has the facility provided documentation to prove the sampling was done? Also check to make sure the facility mailed the reports to the State. Glk, The NPDES Permit requires that records of runoff Are records of runoff monitoring monitoring be kept on site for at least 5 years. Extra maintained (5 years)? records may be archived. For bulk reasons, these are not always stored in the same physical book as the body of the SPPP. I Compare the results of the lab analysis with the benchmark values on the permit. Note: a result outside Are monitoring results within the benchmark allowance is not a violation. It is a trigger benchmark allowances? for additional stormwater management tasks. (See the Tier One through Three figures above.) If sampling results did not conform to the permit Are Tier 1/2/3 responses benchmark allowances, were the proper Tier responses completed as required? completed? The inspector should be familiar with how Tiers progress and the work required at each level. Quarterly Facility Self -Inspections Self -inspections are only required for facilities with NPDES stormwater permits and any other facility specifically required by the Inspections Program. Some facilities may conduct self - inspections to comply with a number of other agency requirements. It is acceptable for facility staff to conduct combination inspections, as long as the inspection checklist contains sufficient stormwater pollution prevention items. The inspector should use their own judgment in determining sufficiency. The facility is welcome to use the City's stormwater inspection form. A copy should be furnished upon request. When reviewing self -inspection records, the inspector should take note of whether the facility pollution prevention team is actively trying to identify issues and work toward correcting them. Sometimes, it is a good sign to see multiple comments and concerns on a self -inspection sheet and later notes on correction. This can support a finding that the facility is running an effective stormwater management program. The inspector should be skeptical of perfect self -inspection records. Likewise, if a particular issue appears multiple times on self -inspections, the inspector should inquire as to what actions have been taken to correct the issue. Field I Description Have the required self- NPDES Permitted facilities must conduct quarterly self - inspections been completed? inspections. Other facilities conduct them as specified by City requirement. M. Are copies of inspections and The NPDES Permit requires that these records be kept follow-up records maintained (5 for a minimum of 5 years. For bulk reasons, these are not years)? always stored in the same physical book as the body of the SPPP. Annual Employee Training Annual employee stormwater pollution prevention training is only required for facilities with NPDES permits and any other facility specifically required by the Inspections Program. Some facilities may conduct various types of employee training to comply with a number of other agency requirements. It is acceptable for facility staff to conduct combination trainings, as long as the training contains sufficient stormwater pollution prevention material. The inspector should use his own judgment in determining sufficiency. Field Description These should be evidenced by training log forms. Some Have required annual employee facilities have a separate Training/HR department that trainings been conducted? maintains these records and can furnish them on demand. The NPDES Permit requires that these records be kept Are employee training records for a minimum of 5 years. For bulk reasons, these are not maintained (5 years)? always stored in the same physical book as the body of the SPPP. Additional Comments This space is provided for the inspector to make additional notes and elaborate on checklist items, as necessary. To aid future review, especially by other inspectors, management, or the public, the use of complete sentences or an organizational structure (lists, diagrams, etc.) is encouraged. If the inspector will be citing violations at the facility, the inspector should note those violations specifically in the Additional Comments section. Results and Signature In this final section, the inspector must select the compliance status of the facility as of the completion of the inspection. There are four choices: Cfl Based on observations made during this inspection and review of pertinent documents, this facility: Is in compliance with all applicable stormwater regulations. ❑ Will be issued a Notice of Requirement. (NOR) The operation is in need of one or more Best Management Practices (BMI's) to correct or prevent violations. The NOR will describe the BMI's to be implemented, as well as deadlines for implementation. ❑ Will be issued a Notice of Violation (NOV). Noted violation(s) (see comments) must be corrected by the deadlines indicated in the NOV. The NOV will describethe administrative andlor civil remedies that the City of Durham may pursue. Is a City -operated facility at which one or more stormwater pollution prevention issueswere observed. The pollution prevention team will be issued a summary report of this inspection's findings and recommended corrective actions. Inspector Signature: D ate: The first choice confirms that the facility is in compliance. The inspector may issue a Notice of Compliance upon request of the facility. The second choice identifies that one or more issues identified at the facility create a need for BMPs. The inspector will define and require these BMPs for implementation at the facility via a Notice of Requirement. The third choice identifies that the facility is in violation of one or more sections of the City Code and will be receiving a Notice of Violation. The final choice is for use when inspecting municipal facilities only. Since NORs and NOVs are not issued to municipal facilities, this choice identifies that compliance issues were identified, an inspection report will be sent to the facility pollution prevention team, and a follow-up inspection will be scheduled and conducted to check for compliance. Once the appropriate compliance status is selected, the inspector should sign and date the form. Photographs The inspector should always take photographs of the facility and grounds. Photos are important to provide additional proof that the inspection actually occurred, document good work that the facility pollution prevention team is doing, highlight interesting structural or operational BMPs, and document proof of violations and compliance issues. Upon returning to the office, the inspector should upload all inspection photos into their respective facility folders on the Public Works server (see the section on data storage on page 50). On occasion, a facility may be reluctant to allow photography onsite. This may be due to the presence of sensitive trade secrets or for rules set by U.S. Homeland Security (usually only parts of facilities handling unusually dangerous hazards or certain areas of public utility facilities). The inspector should reassure the facility representatives that should it be necessary to take photos of sensitive areas, trade secrets are specifically protected as confidential by City Code § 70- 525(c). Secured areas protected by U.S. Homeland Security rules should not be photographed. In the event that facility representatives continue to be reluctant to allow photography, the inspector may choose to cite the facility for obstruction of a City inspection, obtain an administrative search warrant, or both. Review Results with Responsible Party The inspector must clearly identify all observed City Code and NPDES Permit compliance deficiencies and required corrective actions to the responsible individual(s) during the inspection. All questions should be answered or referred to the appropriate City staff members that can best provide a response. When discussing corrective actions, City staff should avoid requiring specific actions and instead describe the required end result. For example: A vehicle repair shop has a problem with cars leaking oil and other fluids onto the pavement. Those fluids are washed into the storm drainage system when it rains. The inspector should clearly identify that the compliance issue is a combination of "failure to clean up spilled materials" and "illicit discharge." An appropriate corrective action would be to require the management to implement Best Management Practices of their choosing which prevent motor vehicle fluids from entering the storm drainage system. Wording the corrective action in this way gives the business management a multitude of options in finding the best solution for the situation. The inspector must also be clear in communicating compliance deadlines with the responsible party. Compliance deadlines should be set after considering a number of factors: • Severity of the issue or violation • Complexity of the corrective action • Requirements of other City departments (for instance, when a structure must be built and approval from Planning is required) • Cost of the corrective action (some operations may require extra time to secure funds - however a temporary action should be implemented during that time) Under some circumstances, it may be useful to obtain the violator's estimate of how soon a particular corrective action can be reasonably completed. PUBLIC WORKS SERVER INSPECTIONS DATA STORAGE The Inspections Program has its own folder on the Public Works network server. The file path is: F:\SW\Division Files\Water Quality\Inspections Private Facility Data Storage Privately -owned facility documents and materials are stored in the folder: F:\SW\Division Files\Water Qua lity\Inspections\Private Operations Within that folder are sub -folders for all private facilities that have been inspected. Inspectors should upload all photographs, Notices, correspondence, maps, and related materials in the particular facility's folder. If no folder exists for the facility, the inspector should create it. All new private facility folders should have this structure: Name Date modified Type Enforcement Documents (NOR. NOV, N... 9!5I20141:24 PM Filefolder Inspection Reports 9.15J20141:35 PM Filefolder Maps 9�/5I20141:24 PM Filefolder NPDES Permit Materials 9/5120141:35 PM Filefolder Other Correspondence 915120141:24 PM Filefolder Photos 915120141:35 PM Filefolder SPPP 915120141:35 PM Filefolder Stormwater Sampling Data 9/5l20141:24 PM Filefolder This organization scheme was created in September 2014, so facility folders older than that date may not be organized similarly. Be advised that already existing folders should not be reorganized, since doing so would break folder links with the Inspections Database (thus breaking photo reports and displays). Municipal Facility Data Storage Municipal facility documents and materials are stored in the folder: F:\SW\Division Files\Water Quality\Inspections\Municipal Operations Within that folder are sub -folders for all municipal facilities that are routinely inspected. Inspectors should upload all photographs, Notices, correspondence, maps, and related materials in the facility's folder. If no folder exists for the facility, the inspector should create it. All new municipal facility folders should have this structure: 50 } Name Date modified Type Enfor€ement Do€uments (NOR, NOV, N... 9/5/20141:24 PM Filefolder Inspe€tion Reports 9/5/2014 1:35 PM Filefolder Maps R/5/2014 1:24 PM Filefolder NPDES Permit Materials 9/5/20141:35 PM Filefolder Other Correspondence 9/5/2014 1:24 PM Filefolder Photos Re'5120141:35 PM Filefolder SPPP RI5120141:35 PM Filefolder Stormwater Sampling Data 9/5/2014 1:24 PM Filefolder This organization scheme was created in September 2014, so facility folders older than that date may not be organized similarly. Be advised that already existing facility folders should not be reorganized, since doing so would break folder links with the Inspections Database (thus breaking photo reports and displays). ENTER INSPECTION RESULTS INTO DATABASE All inspection notes, results, and photos are entered into the Inspections Database after the inspection is completed. The inspector should refer to the instructions in the Industrial Stormwater Inspections Database User -Administrator Guide for guidance in this task. ISSUE NOTICE OF COMPLIANCE, REQUIREMENT, OR VIOLATION The inspector must follow the procedures developed for issuing Notices of Requirement (NOR) and Notices of Violation (NOV), and assessing civil penalties for violations of City Code. This procedures document can be found on the Public Works network drive and is titled, Water Quality Enforcement Standard Operating Procedures. As the inspector can learn from the Industrial Stormwater Inspections Database User - Administrator Guide, NOCs, NORs, NOVs, civil penalties, and NOPs are automatically generated by the Inspections Database. RETURN FOR FOLLOW-UP INSPECTION Follow-up inspections are conducted with the purpose of returning to a facility to ensure that actions required for the correction of one or more ordinance violations have been completed. A full facility re -inspection is not usually conducted at this time. Rather, an inspection focusing on corrective actions is conducted. Depending on the number, type, and severity of the violations, a facility may require more than one follow-up inspection. 51 Except in cases where a mix of immediate, short-term (< 3 months), and long-term (> 3 months) deadlines are necessary, inspectors should consolidate deadlines into a single follow up visit to conserve time. The inspector uses the "Industrial Stormwater Follow-up Inspection Form" for recording the results of these inspections. Follow-up inspections are also recorded in the database. All follow-up inspections receive their own unique inspection (XX-ISWI-XXX) number. If all corrective actions have been completed, the facility is deemed to be in compliance. If corrective actions have not been completed as required, a Notice may be issued to the responsible party. CITY CODE VIOLATIONS Citable Violations Inspectors must be thoroughly familiar with the Stormwater Pollution Control Ordinance. Here is a list of all the possible City Code violations for which the inspector may cite a facility: • Illicit Discharge: Failure to contain the discharge of a solid, liquid, or gas, other than stormwater either directly or indirectly to the drainage system. (Durham City Code Art. V, Div. 2, § 70-511(a) & (b)) • Illicit Connection: Existence of a pipe, ditch, or other conveyance that carries process wastewater or wash water to the municipal separate storm sewer system or watercourses. (Durham City Code Art. V, Div. 2, § 70-512(a)) • BMPs: Failure to implement Best Management Practices to prevent stormwater pollution, as previously directed. (Durham City Code Art. V, Div. 2, § 70-511(c)(1))(a) • Hazardous Materials Storage: Hazardous substances that are stored outdoors shall have secondary containment and shall be stored in a covered area. (Durham City Code Art. V, Div. 2, § 70-517) • Spill Response: o Spill cleanup kit(s) missing and/or inadequately stocked. (Durham City Code Art. V, Div. 2, § 70-515(a)) o Improper/incomplete cleanup of spilled materials. (Durham City Code Art. V, Div. 2 § 70-518(a)) o Failure to report a spill to Durham City -County EMS within one working day. (Durham City Code Art. V, Div. 2, § 70-511(b) and § 70-518(b)) • Automotive Activities: o Parts stored outside without containment and/or cover. (Durham City Code Art. V, Div. 2, § 70-515(b)(4)) 52 o Fluids stored outside without containment and/or cover. (Durham City Code Art. V, Div. 2, § 70-515(a)) o Automotive service or maintenance being conducted outside covered service bays. (Durham City Code Art. V, Div. 2 § 70-515(b)(3)) o Failure to contain and capture vehicle wash water (illicit discharge). (Durham City Code Art. V, Div. 2, § 70-511(a) & (b)) o Failure to develop and implement a SPPP at a site where there are > 9 junked, salvaged, or unlicensed vehicles outside exposed to rain. Durham City Code Art. V, Div. 2 § 70-516(a)) If the compliance issue does not appear on this list, it cannot be cited as a violation of City Code. SPILL REPORTING Reporting Major Spills to State Regulators, Generally Per its MS4 NPDES stormwater permit (Reporting and Record Keeping Requirements section), the City is required to report to State Emergency Management "all discharges that constitute an imminent threat to health or the environment." Investigators should report discharges if they might be toxic, if they involve a sufficient volume of sewage that actually or might cause a fish kill, if they are likely to be reported to Emergency Management because of the public impact (odor over a large area), etc. These reports are to be made "within 24 hours by phone or email to the Division Regional Office during business hours, or to the NC Division of Emergency Management State Operations Center hotline outside of business hours." The Emergency Management State Operations Center hotline number (also known as the State Warning Point number) is 1-800-858-0368. Reporting Spills of Hazardous Substances to State Regulators How to call The State DEQ Environmental Emergency phone hotline is 1-800-858-0368. When calling, be prepared to give a statement including: the time and date of the spill, a description of the incident causing the spill, the type of substance spilled, the approximate volume of the spill, the responsible parties, and any containment or remedial actions done or underway. Make a note of the time and date of the call, as well as the person you spoke to. As of the time of this writing, the State does not assign report numbers to these types of hotline calls. 53 When to call The quantities and reporting times vary. Hazardous substances are reportable only if the spill exceeds a reportable quantity threshold. Reportable quantities for hazardous substances are available at the following website: https://www.epa.gov/epera/consolidated-list-lists Reporting Petroleum Spills to State Regulators How to call The State DEQ Environmental Emergency phone hotline is 1-800-858-0368. When calling, be prepared to give a statement including: the time and date of the spill, a description of the incident causing the spill, the type of petroleum spilled, the approximate volume of the spill, the responsible parties, and any containment or remedial actions done or underway. Make a note of the time and date of the call, as well as the person you spoke to. As of the time of this writing, the State does not assign report numbers to these types of hotline calls. When to call The reporting requirements for petroleum products are in North Carolina's Oil Pollution and Hazardous Substances Control Act of 1978, N.C.G.S § 143-215.85(a) and (b): IF the petroleum discharged, released or spilled: • is 25 gallons or more, OR • causes a sheen on nearby surface water, OR • is 100 feet or less from surface water body, THEN the person owning or having control over the oil must immediately take measures to collect and remove the discharge, and report the discharge to NCDEQ within 24 hours of discharge, and begin to restore area affected by discharge. IF the petroleum released or spilled: • Is less than 25 gallons, does not cause a sheen on nearby surface water, AND is more than 100 feet from surface water bodies, THEN the person who owns or has control over the oil must immediately take measures to collect and remove the discharge. If it cannot be cleaned up within 24 hours of the discharge or causes a sheen on nearby surface water, the person must immediately notify the NCDEQ. If the petroleum released or spilled in any circumstances does not meet one of the above requirements, or is not permitted by GS 143-215.1, or it is not pursuant to a rule adopted by 54 the Environmental Management Commission or, a regulation of USEPA, it must be reported to NCDEQ immediately. INSPECTION FIELD AUDITS The purpose of conducting a field audit of stormwater inspections is to document and determine if proper procedures have been developed and are being followed during each inspection. The results of these audits and recommendations will help ensure consistency between inspections regardless of staff involved. Notes are taken on general guideline compliance and may address any deviations or ways to improve the inspection process. The role of the auditor is to observe and report while offering no assistance to the lead inspector, though relevant questions may be asked. Field audits will be conducted quarterly and summaries will be located in the inspections folder on the Public Works network drive. 55 Stormwater Inspection Program Guidelines Mar 2022 (signed) Final Audit Report Created: 2022-03-24 By: James Azarelo (James.Azarelo@DurhamNC.gov) Status: Signed Transaction ID: CBJCHBCAABAAK-d1ArxVUFFpiD-cW9nXdlzOuTBcnTSN 2022-03-24 "Stormwater Inspection Program Guidelines Mar 2022 (signed)" History Document created by James Azarelo (James.Azarelo@DurhamNC.gov) 2022-03-24 - 5:05:40 PM GMT Document emailed to Michelle Woolfolk (michelle.woolfolk@durhamnc.gov) for signature 2022-03-24 - 5:06:32 PM GMT Email viewed by Michelle Woolfolk (michelle.woolfolk@durhamnc.gov) 2022-03-24 - 6:21:07 PM GMT &0 Document e-signed by Michelle Woolfolk (michelle.woolfolk@durhamnc.gov) Signature Date: 2022-03-24 - 6:21:40 PM GMT - Time Source: server Agreement completed. 2022-03-24 - 6:21:40 PM GMT 0 Adobe Sign