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Home My WebLink About17 City County & State Agenciese16L e e$ms OSNN2 Brie, 04 ps%'e� k•' Iro ca hey o 4-0 Fh` a d 5afebY Officer • a yes G1004 ,� ?,,eso vel w � •r O tip% � � � cr Gotv VAa nay M anagem Emerge DURHAM � Who you gonna call? I � 19 CITY OF MEDICINE kk ;x ►�1 ► ► ti i � tit �ti► 4 AL — CITY OF OURNAM Stormwater Services Contact List for Water Quality Pollution Investigations AGENCY OR Prohlem or Services office Cell DEPARTMENT Needed Division Number Number Emma CITY OF DURHAM Finance Department General Billing & C011ediOnS I 560-4700 I BusinessLicenseand Paul Mason Billing& Col IeccionsSupervis x18281 Pau1.Mason@durhamnc.gov 560-4700 I Penalty Collections Sharran Gray Revenue Agent x18284 Sharran.Grav@durhamnc.aov General Services Facillieles Facilities Operations 560197 Lori Blake -Reid Manager x21229 Lori.Blake-ReidfQdurhamnc.Eav Carl Locus Assistant Facilities Operations Manager 560-4197 x21247 Carl.Locus2.durhamnc.eov I City Maintenance - Operationsand Facilities Facilities Maintenance 560-4197 I Ed Mitchell Supervisor x21229 Ed.rvlitchellBdurhamnc.Eov I Facilities Maintenance 560-4024 I Barry Blake Tech_ x21255 Barra.Blake�bdurhamnc.aov Landscape Services Landscape Services 560-4197 I Landscape and Mowing Kevin Lilly Division Manager x21227 Kevin.Lillydurharnnc.gov I Services Landscape Dperations 560-4197 Ke-th Braun Supervisor x21272 Keith.Braun�bdurhamnc.aov IFVSpections Plumbing Inspections 560-4144 Private Plumbing Issues Cana Inebnit Chief Plumbing Inspector x25497 919-359 9157 Dana_InebnitPdurhamnc-Rov Building rnspections 560-4144 Building Inspections Ca:,'d Cc.vard Chief Building Inspector x25285 919-359 9121 David_CowardPdurhamnc-Rov Neighborhood Improvement Services Code Enforcement 560-1647 I Cliff Pratt Code Enforcement- Dist- 1 x34225 W! be Ft.Pratt�bdurhamnc.ecv 560-1647 I I Lester Smith Code Enforcement-Dist-1 x34259 Lester.5mith�bdurhamnc.aov 560-1647 I Junk Cars and Trash Thomas Dakley Code Enforcement- Dist- 2 x34281 Thomas.OakleyBdurhamnc.Pov Michael Vaughn Code Enforcement-Dist-2 560-1647 x34225 Michael. VauRhn9Ddurhamnc.Roy Dumping F:\SW\Division Files\Quality\Does\Investigations\Investigation Procedures ;"R� Agency Contact Matrix 18 6 CITY OF MEDICINE Public Works Deportment, Storm wo ter Services i % N ;x ►�1 ► ► ti i � tit �ti► 4 AL — CITY OF OURNAM Stormwater Services Problem Pmtact 1 Contact 2 Contact 3 Contact 4 Water Management Department , City sanitary sewer spill Water &Sewer Maintenance -- -- -- Private sanitary sewer spill >1000 gal. to ground, >100 gal. to ditch or NC Division of Water Resources, storm drain, or dischargeto Raleigh Regional Office surface waters Private grease trap discharge >1000gaI., >100ga1. to ditch or Water Management Department, NC Division of Water storm drain, or discharge to Pretreatment Program Resources, Raleigh Regional su rface w a hters1Ce Private grease trap discharge with n o State reporting Water Management Department, — Pretreatment Program requirements Water Management Department, City water line leak Water &Sewer Maintenance — NC Division of Water Resources, Fish kill Raleigh Regional Office — — -- Private septic system discharge >1000gal. toground, >100gal. to NC Division of Water Public Works Department, ditch or storm drain, or discharge Durham County Public Health Resources, Raleigh Regional Engineering Services to surface waters Office Failing private septic system with no City sewer connection Durham County Public Health — — available Failing private septic system with City sewer connection Durham County Public Health Public Works Department, — available Engineering Services Planning Department, Code Stream buffer violation Enforcement Resources, Raleigh Regional Sediment and erosion control NC Division of Water issues on private construction site r & Durham Countytrot Resources, Raleigh Regional — > 12,000 sq ft Division Erasion Control Division Office Sediment dischargetostream NC Division of Water Resources, from private construction site Raleigh Regional Office Publicly funded construction site and Land Resources, Land Quality — — Durham County Emergency EPA Region 4On-Scene Hazardous material spill Management Resources, Raleigh Regional Coordinator Petroleum spill >25gal., sheen on surface waters, � 100ft. from Durham County Emergency NC Division Water EPA Region 4On-Scene surface waters, or not cleaned up Management a Resources, Raleigh Regional Coordinator within 24 hrs. Office Petroleum spills from City Solid Durham County Emergency NC Division of Water Resources, Waste Truck Solid Waste Department Management Raleigh Regional Office Neighborhood Improvement Trash dumping an private property Services Department Public Works Director's Office Business Services Manager — Lori Fillyaw Luisa Elias Director - Marvin Williams Executive Assistant - Terri Egerton HR Consultant - Jackie Hicks Safety Officer - Barbara Aaron — Organizational Development Coordinator (PT) Shirrell McNeill Maintenance AD Maintenance & Operations Vacant Division Admin Coordinator - Starmye Crutchfield Admin Analyst FInventory Operations Control (2) Manager - Admin Assistant Mechanic Street Maint. �ormwater Concrete North - Frankie Street Maint. South Maintenance — Street Cleaning - Maintenance - Frasier —Charles Brown Michael Macon Benita Quick Jeffery Johnson Crew Chief LCrew O4 J Crew Chief Crew (4) Crew Chief (Dirt Streets) _ Crew Chief Crew (4)j Crew Chief Crew (3) Crew Chief L Crew 4 Crew Chief Crew Chief Crew (4) Crew Chief Crew (4) I I y Crew (4) Crew Chief (Dirt Streets) _ Crew Chief Crew (3) Crew Chief Crew Chief Crew Chief Crew (3) Crew Chief Crew (11) Crew Chief ` Crew Chief LLCrew (3) L LCrw (12) Crew Chief LCrew (4) Crew Chief Crew (4) Crew (3) Crew (3) :Crew (3) Public Works Operations & Maintenance Street Sweeping Removing trash and debris on City - maintained streets Street Cleaning Group Removing dead animals from City right-of- way Street resurfacing City roadway maintenance City sidewalk and alley maintenance Street Maintenance Group Concrete Maintenance Group Public Works Operations & Maintenance Clogged City storm drains City stormwater drainage system maintenance, missing or damaged storm drains Stormwater drainage system video inspection Stormwater Maintenance Groun Debris and trash removal in culverts and streams Contract Management - Ed Venable Staff (5) Engineering Services Division Engineering AD - Tasha Johnson Administrative Coordinator — Cynthia Horton Engineering Design, Survey, and Utility Loc. - Jeff Lecky Design Staff (4) Utility Locates Utility Loc Staff ion Survey - Charles Wagner Survey Staff (5) Development Review, Eng. Svcs, Inspections - Rob Joyner Customer Development Service (2) Review Staff (6) Engineering Services Staff (4) Inspections Staff (10) Public Works Engineering Services Design for new sidewalk and curb ramp construction and repair Street design for curb and gutter and ribbon paving, including stormwater piping and water & sewer extensions Project advice on street and trail resurfacing, emergency utility repairs and construction projects Design Group Surveys for design of civil engineering projects Assists other departments with mapping, platting of properties, delineation of easements and rights -of -way, property and boundary research and surveys Survey Gi Public Works Engineering Services j Contract and project management services for: 1. Infrastructure designed by the Design Group 2. Street Construction, Reconstruction and Re -paving 3. Sidewalk Repair and Construction 4. Water/Sewer System Extensions 5. Trail and Bridge design and construction 6. Consultant and Construction projects for Economic Development 7. Streetscape design and construction Public Works Engineering Services Engineering Development Review reviews zoning, site plans, preliminary plats, construction drawings, building permits and final plats related to the City of Durham public and private road standards, sidewalk, water system, fire protection systems, sanitary sewer system and stormwater drainage and conveyance systems Engineering Services Section processes new applications for water and sewer services, petition requests for new improvements (water, sewer, street, sidewalk), processing and invoicing water and sewer permits, assessment of petitioned improvements, processing pending assessment inquiries, and maintaining the City accepted street (Powell Bill) listing 16 - Development Review Group Engineering Inspections Services Stormwater & GIS Services Division Stormwater AD - Paul Wiebke Administrative Coordinator — Kimberly Browning SW Billing & GIS — Special Projects — Edward Cherry Sandi Wilbur GIS Staff (8) SW Billing — Staff (3) Carmen Murphy SW Billing Staff (3) PWGIS@durhamnc.gov SWSBU@durhamnc.gov SW Development Review - Shea Bolick Staff (8) SW Quality - Michelle Woolfolk 4 StormWaterBMPS@durhamnc.gov Staff (11) I SW Infrastructure - Dana Hornkohl Staff (6) SSDDrainage@durhamnc.gov SSDFloodplains@durhamnc.gov SSDProjects@durhamnc.gov Public Works Stormwater & GIS Services Maintain City GIS layers for impervious areas, water system, sanitary sewer system, Wetland and stream stormwater system, street centerlines, restoration projects sidewalks, handicap ramps, intersections, signals, construction project boundaries and city limits Stormwater billing account questions and complaints Internal assistance with field tablets, MS Access databases, and GIS GIS & Stormwater Billing Group Contract & project management for watershed plans y Maintain inventory of City and private stormwater retrofit projects ;ial Projects Group Public Works Stormwater & GIS Services Review zoning, site plans, stormwater impact analyses, preliminary plats, construction drawings, engineering calculations, and final plats to ensure proposed development is in compliance with the City ordinances which regulate stormwater quality and quantity, stormwater best management practices, stream buffers, floodplain analysis Stormwater De Review G Post -development stormwater compliance through annual BMP maintenance certifications, inspections, and enforcement Public Works Stormwater & GIS Services Stormwater system video inspection contracts Drainage and flooding complaints C� Stormwater Infrastructure Group Contract and management stormwater drain(, project for City ige projects Floodplain mapping and National Floodplain Insurance Program questions Supervises the Water Quality Section technicians that respond to sewer spills and other surface water Michelle quality issues. Woolfolk, Water Quality Manager Jon Baker, WQ Specialist Emily Rhode, Vacant, Assistant Pollution Prev Water Quality Coordinator Manager Vacant, WQ Analyst Susan Gale, WQ Specialist Charlotte Patrick Jim Azarelo, Outfall Danielle Mir, Christine Dave Dawn, WQ Hogan, Sr. Screening Smith, WQ Milkereit, WQ Technician WQ Tech. Sr. WQ Tech. Temp Sr. WQ Tech. Technician Technician The six full-time technicians respond to sewer spills and other surface water quality issues. Monitoring Temp 12 FTEs, 2 Temps Unpaid Civil Penalty Collection CITY FINANCE DEPARTMENT icense General Billing and Collections Division Unpaid penalties sent to City contracted collection agency CITY NEIGHBORHOOD IMPROVEMENT SERVICES DEPARTMENT Enforce removal of public nuisances such as litter, graffiti, set -outs, illegal dumping and carts Enforce Minimum Housing Code, Nonresidential Code, and the NC Unsafe — Building Statute . Enforce removal of abandoned, hazardous, and junked vehicles NIS Code Enforcement The Impact Team assists with abatement of these public nuisances Enforce removal of trash and undergrowth Proactive Rental Inspection Program CITY - COUNTY PLANNING DEPARTMENT Home Occupation Permits (Mobile Car Washing, etc.) Zoning and UDO violations Limited Agricultural Permits (chickens) r:7 ftk do, Street Vendor Registrations Customer Services Center Zoning and Code Enforcement Temporary Use Permits Stream buffer violations CITY WATER MANAGEMENT DEPARTMENT City sanitary sewer City water line leaks City pump station spills overflows, leaks, and F and breaks and overflows breaks Water &Sewer Maintenance Water & Sewer Maintenance Allowable discharges to City sewer system, grease trap inspections, grease reduction Regulatory Compliance Plant Maintenance Water conservation and efficiency issues and complaints Regulatory Compliance Sediment & erosion control issues at private construction sites Stormwater & Erosion Control Division COUNTY DEPARTMENTS Illicit discharges and stormwater complaints outside City limits Stormwater & Erosion Control Division Private septic system and private well permitting and compliance Environmental Health — On -site Water Protection Section County sanitary sewer system overflows, leaks and breaks Restaurant and lodging compliance issues, health inspections Environmental Health — General Inspections Section REPORTING SEDIMENT & EROSION CONTROL ISSUES Sediment & erosion control issues at all Sediment discharges to streets and the privately funded, non-agricultural land- storm drainage system in unincorporated disturbing activities of more than 12,000 areas of the County (outside City limits) square feet in the City and the County jurisdictions County Stormwater & Erosion Control Division (Chris Roberts) Sediment & erosion control issues at all publicly funded (City, State, Federal) construction sites in the City and County jurisdictions NCDEMLR — Land Quality Section (John Holley and Dave Parnell) County Stormwater & Erosion Control Division (Chris Roberts & Ryan Eaves) Sediment & erosion control issues at all privately funded, non-agricultural land - disturbing activities of less than 12,000 square feet in the City jurisdiction AND sediment discharges to streets and the storm drainage system in City jurisdiction DMSION OF WATER RESOURCES JUNE 1, 2014 919-707-9000 919.733.3558 FAX Water Quality Water Regional Operations Sclences Section Section Animal Feeding Aquatic Toxicology Organic Chemistry Operations Branch Branch Branch Groundwater Protection Branch Intensive Survey Branch Certification Branch Regional offices Biological Assessment Branch Microbiology & Inorganic Chemistry Branch Ecosystems Branch I Chemistry Unit Estuarne Mon taring I E Microbiology & Team N Metals Unit Water Resources Director Reeder, Tom Public Water Supply Section Ccmp!iance Services Branch Administrative Support Brand, Operations Branch PWS Regional Offices Plan Review Unit Protection & Enforcement Branch NCDEQ - Division of Water Resources (Division of Water Quality now combined with DWR) Executive Assistant Public Information Domes, Janice H. Officers Water Resources Budget Office Human Resources Projects IF Water Quality Water Planning PennAtIng Section Section Wastewater Branch Wetlands Branch Class fications 8 Information Technology Informaticn Processing I I j Operator Certification Unit n Unit Standards/Rules Review Branch Complex Permitting Transportation Ground Water Planning Ground Water & Environ Review Unit Permitting UrtiS Branch Management Stanch =pliance & Expedited 401 & Buffer Modeling & Assessment Monitoring Unit Permitting Unit Permitting Unit Branch Pretreatment, nergency Response, & Basin Planning Ncn-Point Source Collection Systems Branch Planning Branch Unit Non -Discharge Water Supply Permitting Unit Planning Branch Tom Reeder, Division Director RALEIGH REGIONAL OFFICE CONTACTS DIVISION OF WATER RESOURCES WATER QUALITY REGIONAL OPERATIONS SECTION JUNE 1, 2014 Zimmerman. Stanley (Jay) Section Chief PAGE 5 of 8 1 Raleigh Regional Office Regional Supervisor Assistant Regional Sup Environmental Prog Sup III Environmental Prog Sup Ili Smith, Stephen (Danny) Bolich, Richard E. (Rick) 60035422, 79 60035233, 79 1690-6902 F 1690-6901 S Environmental Program Cons Engineer Hydrogeologist Romanski, Autumn R. VACANT Rice, Eric S. 60035423. 76 60035425 — J 60035234 — J 1690-6901 S 1690-6902 F 1660-6601 F Soil Scientist Environmental Sr. Specialist Environmental Specialist Smith, Chem L. Hayes, Mitchell S. VACANT 60035517, 73 60035431, 70 60035573. 73 1690-6901 S.1690-6902 F 1690-6902 F 1690-6902 F Environmental Sr. Specialist Environmental Specialist Engineer Zhang, Cheng Knies, Sara V. Larsen, Cory 60035427, 73 60035432, 70 60035424 — J 1695 R 1690-6901 S 1695 R Environmental Specialist Environmental Sr. Specialist Environmental Sr. Specialist Graham, James Rimmer, Jerry F. Toweli, Patrick A. 60035428, 70 60035274, 73 60036470, 73 1690-6901 S 1695 R 1690-6901 S Environmental Specialist Environmental Specialist Environmental Specialist Schneier, Joan Milosh, Ray Bernard, Jane R. 60035451, 70 60035533, 70 60035485, 70 1695 R 1690-6902 F 169M901 S Environmental Specialist Environmental Sr. Technician Wigglns, Mack K. VACANT 60035364, 70 60090093. 67 1695 R 1695 R REPORTING SPILLS & DISCHARGES • Fish kills • Private sewer spills • Petroleum spills • Spills of hazardous substances • All discharges that are an imminent threat to health or environment NCDEQ Environmental Emergency Hotline: 1-800-858-0368 AND Durham County Emergency Management 919-560-0660 (Call 911 after normal business hours) • Leaking USTs and non-USTs • Soil contaminated with petroleum product Division of Waste Management — Underground Storage Tank Section Also report major petroleum and chemical spills to the EPA On -Scene Coordinator: Ken Rhame 919-475-7397 Contact Durham County Stormwater No REPORTING SANITARY SEWER SPILLS Sanitary Contact Durham sewer spill County utility Division TNo Public system? No City jurisdiction? Yes Discharge to surface waters? rYe W Issue NORMOV Report to NCDEQ — and require DWR within 24 hours clean-up Yes City system? Issue NORMOV and require clean-up No No > 100 gal. to ditch or storm drain? Yes Yes No Contact Water & Sewer Maint. 017 Pump station? Yes Contact Plant & Pump Maint. No >1000 gal to ground? Yes Petroleum spill > 25 gallons Yes Report to NCDEQ — DWR and Durham County Emergency Mgmt. within 24 hours Issue NORMOV and require clean-up REPORTING PETROLEUM SPILLS Issue NORMOV and require clean-up No No No Sheen on No 100 ft. surface from water? surface water? Yes I Yes Follow-up investigation to verify clean-up Yes Cleaned No up within 24 h rs? No