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Home My WebLink About12A Private SSOs-When Typical Enforcement Is Not Enough0 :■ " 19 CITY OF MEDICINE PUBLIC WORKS DEPARTMENT STORMWATER & GIS SERVICES DIVISION 101 City Hall Plaza Durham N.C. 27701 P 919.560.4326 F 919.560.4316 When Typical Enforcement Is Not Enough James Pflaum, Public Works Urban Water Consortium March 3, 2016 :iCURB_i!c! STREET %JITARY &EWER Sewer Responsibilities WEW. City of Durham Property Owner i Credits to Town of Crown Harbor httP:Hcrownharbor.org/lateraIs.htmI MAIN ate Sewer Investigati Investigation Enforcement 11 DURHAM CITY OF DURHAM Dapaftrnarrt of Pubic Works 3tofmwa ter & GIs Services 101 CityHall Plaza I Durham, NC27701 919.560.4326 IF 919.560.4316 1 8 6 9 www.durhamnc.gow NOTICE OF VIOLATION T.> ._.>•rL-:��'.'n.'�'�`+5 tir ��JD�_ �.�'a`.� _Fl tt-.��_x The Wes[ IN� Pornt on the 501 Kroger >^ m a U Eno Park s Complaint Wes[ Porni On � � T The Eno Park � �� Falls Lake b Private Sewer Spill West Point on the Eno m � Apartment Complex ChmeauSd BIG! CL oWeli;ngmn 'Dr Willowdaile Apartments ■ Y+onptiY+�p�br M $ Pizza Hut Y1 Ave 00 � a toik Mama Rd Starbucks F Valley Dr ,prion Rd Horton Rd Horton $d Harris Teeter k g 4Walgreens _w Holt Elementary Schaal 3+ '?I 9r Norton Rd �� 11b �c r St O 157 cbo4lpge Calumet Or O—t�r to sot xfire Apartments ■ Park o� 7addS t Hillandale Elementary School s�ndew�dRd y�� cN_ 4yldewaod Rd _ dy` y�Farm Akwy ' Chalk! eve[ Rd chalk Level Rd i' Q Cr 8-6e Ln Y 1Qp$ easl4c. Apartment Complex Staples a px Strawberry Hill ■ Apartments 5 3 CS y � Whippo Park F@irtield St eD o,A;rY'ye r Cle nouts- T Cleanout LL. �. . 600 Unit Apartment Complex _ _ ' -'- r Vr• ti . F r r� r �� , � •ie sr. 6 Days of Sewage —57,000 Gallons -:`'r�� r Leaking Building- 4 µ, T� T - Toilet Paper 1 t J. r r i Apartment Management knew about the overflow for 5 days before calling plumber r Cleanout Ammonia Test .y PM 1:35 MAR/ 9/2015 PM 1:35 MAR/ 9/2015 Notice of Violation inspection Penalty Fix? • Stop the Sewage Building Corne Fine $2,144.98 No Action - Leaks Still Leaking r :;_� - ��` from Property • Clean up Sewage not _ -�'=', - Manager Sewage cleaned up • Provide a No Prevention Prevention Plan Plan '•..} n. - rye .U6 f - - �•J —P .06 r _ r}X F r F on, Al E " VT Property Owner, Greenwich CT NY NH Financial Management MA _ CT �• RI a � V5`1 City of Durham F law aE Mal r - Property Management Company - Miami FL . 1•y 4 �., r r�~ . r•f�•' ,._•ter' `� What else can I do? err r 4r C. t• dP Terminate Water Service — 600 Residents?!? Terminate Water to Managers Building? Hold C/O via Building Permit Process City can fix problem — add cost to Water Criminal Prosecution Call Owner and Manager in FL and CT? r� al: Solids Removed! Ink % . Z 7?U-. 06 S r Now New Cleanouts lu PIM I A6 JU f 4/2 015 Sewage } Sewage 1 IV - IA . . -•,� t,,,'� �j i -r�,�fv tom..,. f"��?{ ti -.;� 9� IF or F h 9 ■, 813 ■® c3 i ■ 4 I • j � � • � air � �y r� _ r• s •S '� _ IK Jr - lip ,Y '• * � - - j/� � �.,�C� yr , . y - �? _�• •�. '��• �, ti - ;ate, •r_ • � •��+ r �� .` tit=7�-1 1� . ,� r �•' �F• A , ..•- --••C-.1�-. r r�wa-. -.,,�- � •: j(I� ■ a , � ter- _ �. � .� _ •R��11�' �+ ►,- �j - 7 � prr �� , 4. & Investigation Ilk. �• ti - L 4 IJ i 1 • 1 F • _ r 4 •i r 1 jk rf , • F dL y �� • f i ti a • l i OILZ y` .� � � - ter' : • , ' l fell i .T a r s r� +Y rt 7.•- � L - AA Enforcement 2nd Notice of Violation • Fix Pumps • Clean up Sewage (September) k a— Inspection(s) F 2nd Notice of Penalty 'A • No Work Done Fine $25,200.00 • 811 Tenant Evicted (October) • Water Shut Off (September) il IFA Fix? STILL NO FIX Round 2 � W —!ama r r. dpp WOW p. - fit.. -,. +.. 1 � • , � , Allowkr h � Enforcement Summary �; �'► ��. 0 Notice of , Violations: 2 Inspections: Penalties: 12 $26,250 r City Attorney Demand Letter .i Work Begins! � :.,� • 811 Lee Street - Tenants evicted/voluntary leave (September) - Water is shut off — FIX? • 813 Lee Street - Pumps replaced/break/replaced again - Tenants left/evicted (February) - Water shut off — FIX? Complaint Y= Fix! #1,` ?+ �� What Worked? S M.. a_ r. • Contacting Owners • Bypassing Onsite Manager • Water Management Support What Worked? • Letter from City Attorney • Tenants Vacating Property • Water Management Support -C}0 zwk + t ' w �a f "p }5 : ; WORKS �R } DEPARTMENT .. . DIVISION Plozo r • 919.560.4326 INf° James Pflaum; Public Works James. Pflaum,@DurhamNC.gov 919-590-4326 x30255 Durham -Where Great Things Happen w w w. d ti r h a m ri c, g o v Criteria for Assessing Penalty Violation #1 Base Penalty Amount Degree and extent of harm to the environment, the public health, public property, and private property (High: x2 multiplier, Medium: x1.5 multiplier, Low: x1 multiplier) Duration and gravity of the violation (# of days) Effect on ground or surface water quality or on air quality or on flood hazard (Yes: x2 multiplier, No: x1 multiplier) Was a State water quality violation observed? Knowledge of the requirements by the violator, and/or reasonable opportunity or obligation to obtain such knowledge (Yes: x2 multiplier, No: x1 multiplier) Whether the action was willful (Yes: x2 multiplier, No: x1 multiplier) Actions taken by the violator to prevent or remediate the impacts (Yes: x0.75 multiplier, No: x1 multiplier) Whether the violation is a repeat violation (Yes: x2 multiplier, No: x1 multiplier) Cost of initial compliance (Amount of money saved by noncompliance) Cost of rectifying the damage (75% of your cost subtracted from penalty) Cost of rectifying the damage (100% of City cost added to penalty.) TYPICAL APPLICATION: RESIDENTIAL PUMP SYSTEM Gravity ¢ Sewer Sewage - Sewage ` Grinder Systertl Grinder System oliect Mai''