20220149 Ver 1_Undeliverable Email_20220502

Strickland, Bev
From:
To:
Sent:
Subject:
Microsoft Outlook
[e-mail]
Monday, May 2, 2022 5:14 PM
Undeliverable: Campus at 587 Phase 2 Sewer Extensions DWR#20220149
Your message [e-mail] couldn't be delivered.
j.Iantz wasn't found at wilsonedc.com.
colleen.cohn
Action Required
Unknown To address
Office 365
j.lantz
Recipient
How to Fix It
The address may be misspelled or may not exist. Try one or more of
the following:
• Send the message again following these steps: In Outlook,
open this non -delivery report (NDR) and choose Send Again
from the Report ribbon. In Outlook on the web, select this
NDR, then select the link "To send this message again, click
here." Then delete and retype the entire recipient address. If
prompted with an Auto -Complete List suggestion don't select
it. After typing the complete address, click Send.
• Contact the recipient (by phone, for example) to check that
the address exists and is correct.
• The recipient may have set up email forwarding to an
incorrect address. Ask them to check that any forwarding
they've set up is working correctly.
• Clear the recipient Auto -Complete List in Outlook or Outlook
on the web by following the steps in this article: Fix email
delivery issues for error code 5.1.1 in Office 365, and then
send the message again. Retype the entire recipient address
before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins
section below.

Was this helpful? Send feedback to Microsoft.
More Info for Email Admins
Status code: 550 5.1.1
This error occurs because the sender sent a message to an email address outside of
Office 365, but the address is incorrect or doesn't exist at the destination domain. The
error is reported by the recipient domain's email server, but most often it must be fixed
by the person who sent the message. If the steps in the How to Fix It section above
don't fix the problem, and you're the email admin for the recipient, try one or more of
the following:
The email address exists and is correct - Confirm that the recipient address exists, is
correct, and is accepting messages.
Synchronize your directories - If you have a hybrid environment and are using
directory synchronization make sure the recipient's email address is synced correctly in
both Office 365 and in your on -premises directory.
Errant forwarding rule - Check for forwarding rules that aren't behaving as expected.
Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address
settings, or by the recipient via the Inbox Rules feature.
Mail flow settings and MX records are not correct - Misconfigured mail flow or MX
record settings can cause this error. Check your Office 365 mail flow settings to make
sure your domain and any mail flow connectors are set up correctly. Also, work with your
domain registrar to make sure the MX records for your domain are configured correctly.
For more information and additional tips to fix this issue, see Fix email delivery issues for
error code 550 5.1.1 in Office 365.
Original Message Details
Created Date: 5/2/2022 9:13:37 PM
Sender Address: [e-mail]
Recipient Address: [e-mail]
Subject: Campus at 587 Phase 2 Sewer Extensions DWR#20220149
Error Details
Reported error:
DSN generated by:
Message Hops
550 5.1.1 <[e-mail]> Recipient not found.
<http://x.co/irbounce>
CO6PRO9MB8006.namprd09.prod.outlook.com
HOP TIME (UTC) FROM TO WITH
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From: "Cohn, Colleen M" <[e-mail]>
To: "[e-mail]" <[e-mail]>, "Harbour, Jeff W"
<[e-mail]>
CC: "Barnes, Kyle W CIV USARMY CESAW (USA)" <[e-mail]>,
"Garrison, Gabriela" <[e-mail]>
Subject: Campus at 587 Phase 2 Sewer Extensions DWR#20220149
Thread -Topic: Campus at 587 Phase 2 Sewer Extensions DWR#20220149
Thread -Index: AdheaWbTmp79UXiuT1O8UKwt5JgiaQ==
3

Date: Mon, 2 May 2022 21:13:37 +0000
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