WQ0013252_Compliance Evaluation Inspection_20220207

ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
S. DANIEL SMITH
Director
Ms. Jacqueline A. Jarrell, P.E.,
Deputy Director
Charlotte Water
5100 Brookshire Blvd.
Charlotte, North Carolina 28216
Dear Ms. Jarrell:
NORTH CAROLINA
Environmental Quality
February 7, 2022
via Email
Subject: Non -Discharge Permit Inspection
Mallard Creek Water Reclamation Facility
Bulk Distribution of Reclaimed Water
Permit No. WQ0013252
Mecklenburg County
Staff of the Mooresville Regional Office (MRO) conducted a compliance inspection at the Mallard
Creek WRF on January 14th, 2022, and received a copy of the Operations and Maintenance Plan on
January 21 st, 2022, for the referenced Reclaimed Water Permit. The MRO would like to thank Mr.
Shannon Sypolt, Mr. Henry Eudy and Ms. Tara Romine for their time and assistance.
The reclaimed water system appeared well maintained at the time of inspection. The Mallard Creek
facility is undergoing major construction projects with additional upgrades planned for components of
the reclaimed water system. A small Chlorine tank is in place, until the manufacturer installs a
replacement tank for the one that failed in 2020. Currently, there is no distribution of reclaimed water
to either of the two existing end users. CW plans to add UNCC via a permit modification when the
extension project nears completion and there is a clear picture of how UNCC plans to utilize the
reclaimed water.
The following items, also noted in the previous inspection report, are mentioned to maintain overall
compliance:
• Prior to restarting any reclaimed water distribution, the annual training meeting for end -users needs to
be conducted and the MRO should be informed so a staff member may participate.
• Mr. Eudy had copies of the current Turbidity and Flow Meter certification paperwork available for
review. It is recommended the most current calibration date also be posted on each meter for ease of
inspection and confirmation with the certification paperwork.
NO 1:1E
u.wm.mof r,iwxnr d
North Carolina Department of Environmental Quality j Division of Water Resources
Mooresville Regional Office 1610 East Center Avenue, Suite 301 I Mooresville, North Carolina 28115
704.663.1699

The inspection report should be self-explanatory; however, please contact Maria Schutte by phone
(704-235-2184) or email ([e-mail]) with questions.
Sincerely,
.-DocuSigned by:
p4..w H P;.xae.
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Andrew H. Pitner, P.G., Assistant Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
Attachment: Inspection Report — February 2022
CC: Shannon Sypolt, CW — Water Quality Program Administrator (Email)
Henry Eudy, CW, ORC — Mallard Creek WRF (Email)
Joseph Lockler, P.E., CW - Utilities Operational Manager (Email)
Maggie Macomber, P.E., CW — Senior Engineer (Email)

Compliance Inspection Report
Permit: WO0013252
SOC:
County: Mecklenburg
Region: Mooresville
Effective: 06/22/17
Effective:
Contact Person: Shannon Stephen Sypolt
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Expiration: 05/31/22
Expiration:
Title:
Certification:
NC0030210 Charlotte Water - Mallard Creek WWTP
Inspection Date: 01/14/2022 Entry Time 10:30AM
Primary Inspector: Maria Schutte
Secondary Inspector(s):
Reason for Inspection: Routine
Permit Inspection Type: Reclaimed Water
Facility Status: Compliant ❑ Not Compliant
Question Areas:
▪ Treatment Flow Measurement -Effluent
▪ Treatment Flow Measurement -Water
Use Records
▪ Record Keeping
▪ Treatment Flow Measurement
(See attachment summary)
Owner : Charlotte Water
Facility: Mallard Creek WRF
12400 NC 29
Charlotte NC 28262
Exit Time: 12:24PM
Phone: [phone]
Phone:
Phone: [phone]
Inspection Type: Compliance Evaluation
▪ Treatment Flow Measurement -Influent
▪ Treatment
▪ Treatment Sludge Storage/Treatment
▪ End Use -Reuse
▪ Miscellaneous Questions
▪ Treatment Filters
▪ Treatment Disinfection
Page 1 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 01/14/2022 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Inspection Summary:
Staff of the Mooresville Regional Office (MRO) conducted a compliance inspection at the Mallard Creek WRF on January
14th, 2022, and received a copy of the Operations and Maintenance Plan on January 21 st, 2022 for the referenced
Reclaimed Water Permit. The MRO would like to thank Mr. Shannon Sypolt, Mr. Henry Eudy and Ms. Tara Romine for their
time and assistance.
The reclaimed water system appeared well maintained at the time of inspection. The Mallard Creek facility is undergoing
major construction projects with additional upgrades planned for components of the reclaimed water system. A small
Chlorine tank is in place, until the manufacturer installs a replacement tank for the one that failed in 2020. Currently, there
is no distribution of reclaimed water to either of the two existing end users. CW plans to add UNCC via a permit modification
when the extension project nears completion and there is a clear picture of how UNCC plans to utilize the reclaimed water.
The following items, also noted in the previous inspection report, are mentioned to maintain overall compliance:
* Prior to restarting any reclaimed water distribution, the annual training meeting for end -users needs to be conducted and
the MRO should be informed so a staff member may participate.
* Mr. Eudy had copies of the current Turbidity and Flow Meter certification paperwork available for review. It is
recommended the most current calibration date also be posted on each meter for ease of inspection and confirmation with
the certification paperwork.
Page 2 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 01/14/2022 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Type Yes No NA NE
Infiltration System ❑
Lagoon Spray, LR ❑
Single Family Spray, LR ❑
Activated Sludge Spray, LR ❑
Activated Sludge Spray, HR ❑
Activated Sludge Drip, LR ❑
Recycle/Reuse ❑
Single Family Drip ❑
Reuse (Quality)
Treatment
Are Treatment facilities consistent with those outlined in the current permit?
Do all treatment units appear to be operational? (if no, note below.)
Comment:
Treatment Flow Measurement -Influent
Is flowmeter calibrated annually?
Is flowmeter operating properly?
Does flowmeter monitor continuously?
Does flowmeter record flow?
Does flowmeter appear to monitor accurately?
Yes No NA NE
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Yes No NA NE
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Comment: MRO staff did a plant walk through during this visit, but only viewed turbidity and flow meters
related to the reclaimed distribution system. These questions are answered as they apply to
this reclaimed permit, NOT the NPDES permit (NC0030210). Detailed NPDES inspections are
conducted separately by additional MRO staff.
Treatment Flow Measurement -Water Use Records
Is water use metered?
Are the daily average values properly calculated?
Yes No NA NE
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Comment: Reclaimed water is currently only used onsite as allowed under the NPDES permit. There is no
distribution to end use irrigation. The facility continues to report NO flow on monthly
non -discharge monitoring reports.
Treatment Flow Measurement -Effluent
Is flowmeter calibrated annually?
Is flowmeter operating properly?
Does flowmeter monitor continuously?
Does flowmeter record flow?
Does flowmeter appear to monitor accurately?
Yes No NA NE
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Page 3 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 01/14/2022 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Comment: MRO staff did a plant walk through during this visit, but only viewed turbidity and flow meters
related to the reclaimed distribution system. These questions are answered as they apply to
this reclaimed permit, NOT the NPDES permit (NC0030210). Detailed NPDES inspections are
conducted separately by additional MRO staff.
Treatment Filters
Is the filter media present?
Is the filter media the correct size and type?
Is the air scour operational?
Is the scouring acceptable?
Is the clear well free of excessive solids?
Is the mud well free of excessive solids and filter media?
Does backwashing frequency appear adequate?
Comment: The WWTP has been upgraded with rotating disk filtration units.
Treatment Sludge Storage/Treatment
Is the aeration operational?
Is the aeration pattern even?
If required, are Sanitary "Ts" present in tankage?
Yes No NA NE
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Yes No NA NE
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Comment: These questions are not applicable to this reclaimed permit. This item was checked to note the
WWTP cake residuals storage was viewed while onsite and found to be well maintained. The
multi -facility, residuals permit (WQ0000057) inspection will be conducted at a later date.
Treatment Disinfection
Is the system working?
Do the fecal coliform results indicate proper disinfection?
Is there adequate detention time (>=30 minutes)?
Is the system properly maintained?
If gas, does the cylinder storage appear safe?
Is the fan in the chlorine feed room and storage area operable?
Is the chlorinator accessible?
If tablets, are tablets present?
Are the tablets the proper size and type?
Is contact chamber free of sludge, solids, and growth?
If UV, are extra UV bulbs available?
If UV, is the UV intensity adequate?
# Is it a dual feed system?
Does the Stationary Source have more than 2500 Ibs of Chlorine (CAS No. 7782-50-5)?
If yes, then is there a Risk Management Plan on site?
If yes, then what is the EPA twelve digit ID Number? (1000-
Yes No NA NE
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Page 4 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 01/14/2022 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
If yes, then when was the RMP last updated?
Comment: Per previous inspection reports, at most 1100 lbs. of 12.5% (liquid) Sodium Hypochlorite is
stored onsite for additional (after UV) disinfection.
Record Keeping
Is a copy of current permit available?
Are monitoring reports present: NDMR?
NDAR?
Are flow rates less than of permitted flow?
Are flow rates less than of permitted flow?
Are application rates adhered to?
Is GW monitoring being conducted, if required (GW-59s submitted)?
Are all samples analyzed for all required parameters?
Are there any 2L GW quality violations?
Is GW-59A certification form completed for facility?
Is effluent sampled for same parameters as GW?
Do effluent concentrations exceed GW standards?
Are annual soil reports available?
# Are PAN records required?
# Did last soil report indicate a need for lime?
If so, has it been applied?
Are operational logs present?
Are lab sheets available for review?
Do lab sheets support data reported on NDMR?
Do lab sheets support data reported on GW-59s?
Are Operational and Maintenance records present?
Were Operational and Maintenance records complete?
Has permittee been free of public complaints in last 12 months?
Is a copy of the SOC readily available?
No treatment units bypassed since last inspection?
Yes No NA NE
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Comment: Effluent data is reported on Monthly NDMRs but there is NO flow to the distribution system.
Onsite computer records were not reviewed to limit office interaction with renewed Covid
concern. MRO staff received a paper copy of the O&M plan specific to this permit on
1-21-2022. Electronic submittal was hampered by file resizing issues.
End Use -Reuse
Is the acreage in the permit being utilized?
Does the acreage specified in the permit correspond to the measured acreage at the site?
Are all essential units provided in duplicate?
Yes No NA NE
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Page 5 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 01/14/2022 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Is an automatically activated standby power source available?
Is the equalization capacity adequate?
Is aerated flow equalization present?
Has the turbidity meter been calibrated in the last 12 months?
Does the turbidity meter have recording capabilities?
Is all flow diverted at the appropriate times?
Is all upset wastewater diverted from reuse storage unit?
Is all upset wastewater treated, retreated, or disposed of acceptably?
Is upset wastewater treated prior to discharge to irrigation storage?
Is public access restricted from irrigation area during active site use?
If golf course, is a sign posted in plain sight on the club house?
Is the cover crop acceptable?
Are buffers adequate?
Is the site free of ponding/runoff?
Is the acreage in the permit being utilized?
Is the application equipment acceptable?
Is the application area free of limiting slopes?
How close is the closest water supply well?
Are any supply wells within the CB?
Are any supply wells within 250' of the CB?
Is municipal water available in the area?
Are GW monitoring wells required?
Are GW monitoring wells located properly w/ respect to RB and CB?
Are GW monitoring wells properly constructed, including screened interval?
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Comment: See comments in cover letter and summary section, requesting MRO staff notification before
annual training is conducted and end -use irrigation is restarted. MRO staff will conduct field
inspections prior to restart of reclaimed water distribution. Current end -users are a Golf
Course and County Park. Potable water is available when reclaimed water is not. Construction
to add UNCC as an end -user is in process, but the timeline is uncertain.
Page 6 of 6