WQ0002284_ORC Communication_20210916

Re: NOV and Penalty Assessment
Linda Selby <[e-mail]>
Thu 9/16/2021 3:24 PM
To: michelle obxh2o.com <[e-mail]>
Michelle:
Have you sent the revised document? Haven't seen it on our end.
Lida
Original Message
From: michelle obxh2o. com <[e-mail]>
To: ray hollowell <[e-mail]>; Mark Bissell <[e-mail]>
Cc: [e-mail] <[e-mail]>; Bruce Miller <[e-mail]>
Sent: Wed, Sep 15, 2021 3:53 pm
Subject: NOV and Penalty Assessment
Good afternoon,
Please find attached my revised response letter with supporting and required documents. I have not seen edits
from Mark Bissell. Please edit my draft as you choose.
There are two required documents that must submitted with the letter and supporting documents of your choke.
The instructions are included as to where to send. This cannot be officially submitted electronically. It will need to
be post marked tomorrow and sent to the mail service center. I encourage it be sent FedEx or UPS Ground for
tracking purposes. If you want to send an electronic copy to Robert Tankard as a courtesy, that is ok, but it will not
substitute for complying with a formal response.
I am available to help further if needed.
Thank you,
Michelle

Albemarle Environmental
533 West Ocean Acres Drive, Kitt Devil Hills, NC 27948
Phone [phone]
email: michelte @obxh2o.com
BILL TO:
INVOICE
STATEMENT # 102990
DATE: OCTOBER 1, 2021
LOCATOI N:
Ray Hollowell Bruce Miller
Outer Banks Kinnakeet Association P.Q. Box 1158, Avon, NC 27915
Avon, NC 27915
DATE DESCRIPTION
BALANCE
AMOUNT
10/01 /2021
Sun Kissed 41364 Portside Drive
Picture texted on September
Replacement pump and force main repair
Replacement pump
1275.00
Repair Force main:
Material:
2-2"check bal valves
24.00
1-Hornco coupling
85.00
1- Brass swing check valve
53.82
1- PVC swing check valve
27.95
3-2" male adaptors
9.00
7-2" 90s
21.00
1 tub concrete
10.00
7.5 hours @ 75.00
562.50
CURRENT
1-30 DAYS
PAST DUE
31-60 DAYS
PAST DUE
61-90 DAYS
PAST DUE
OVER 90 DAYS
PAST DUE
AMOUNT DUE
2068.27
NEW BALANCE
Make all checks payable to Albemarle Environmental
THANK YOU FOR YOUR BUSINESS

Operating Invoice, Force Main Repair and Septic Pump
michelle obxh2o.com <[e-mail]>
Fri 10/1/2021 11:28 AM
To: ray holiowell <[e-mail]>; Bruce Miller <[e-mail]>
Please attached the operating invoice for September, repairs to force main and septic tank pump.
total for two invoices in 4,068.27.
Repairs and pump replacement are itemized.
Please let me know when a check would be available for pick up.
Thank you,
Michelle

Lattitude pump stations down electrical break in lin
michelle obxh2o.com <[e-mail]>
Mon 10/25/2021 1:21 PM
To: ray hollowell <rayehollowell©yahoo.com>
David and Jonathan responded to a red light call Sunday on Lattitude. The control panels on the street have lost an
electrical feed and are not working. They have been working since this morning to repair.
Thank you,
Michelle

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Kinnakeet Sewer Moratorium
michelle obxh2o.com <[e-mail]>
Tue 10/26/2021 4:58 PM
To: ray hollowell <[e-mail]>
Cc: Bruce Miller <[e-mail]>
FYI, Pat Weston called about the moratorium. She was contacted by Dare County Health.

Trying to contact
michelle obxh2o.com <[e-mail]>
Thu 10/28/2021 5:13 PM
To: ray hollowell <[e-mail]>
Mr. Hollowell,
Please give me or David a call. Trying to reach you, goes straight to voicemail and voicemail is full.
David 252-725-3871, and you have mine.
Thank you,
Michelle

(No subject)
michelle obxh2o.com <[e-mail]>
Wed 11 /3/2021 2:18 PM
To: ray hollowell <[e-mail]>; Mark Bissell <[e-mail]>
Mr. Hollowell,
Please find edited NOV Response.
Thank you,
Michelle

Nov Response
michelle obxh2o.com <[e-mail]>
Wed 11/3/2021 7:52 AM
To: ray hollowell <[e-mail]>; Mark Bissell <[e-mail]>
Attached is a response for Kinnakeet Nov of August 25 and October 14.
Thank you,
Michelle

Water Usage for accounts served by the Kinnakeet Utility
michelle obxh2o.com <[e-mail]>
Tue 11/16/2021 12:43 PM
To: ray hollowell <[e-mail]>
Commissioner Woodard,
Good afternoon. I have reached out to Dare County Water for water usage on the residents utilizing the Kinnakeet
Shores Waste Water Treatment Facility. I have sent the client list to the water department. I am not able to receive
water usage either individually or in a total sum. I have attached e-mail responses from Mr, William Nash, Assitant
Utility Director, Dare County Water.
I am looking for usage for 2020 and year to date 2021. Can you please assist in any way in obtaining this
information as it is crucial in determining a reasonable rate increase for residents and property owners.
Thank you,
Ray Hollowell

Robert Tankard
michelle obxh2o.com <[e-mail]>
Wed 11/17/2021 7:09 AM
To: ray hollowell <[e-mail]>
Good morning,
Robert contacted David yesterday and wanted to pull samples from the plant. David met him at 5:00 pm, on his way
back from Ocracoke to let him in. David stayed with him while he pulled samples.
Please call David for more information. 2527253871.
Thank you,
Michelle

Re: Robert Tankard
Ray Hollowell <[e-mail]>
Wed 11/17/2021 1:56 PM
To: michelle obxh2o.com <[e-mail]>
Well shoot. Being I was 10 minutes away would love to have participated in watching those samples taken and
talked to Robert. Maybe th
Sent from my iPhone
On Nov 17, 2021, at 7:09 AM, michelle obxh2o.com <[e-mail]> wrote:
Good morning,
Robert contacted David yesterday and wanted to pull samples from the plant. David met him at 5:00
pm, on his way back from Ocracoke to let him in. David stayed with him while he pulled samples.
Please call David for more information. 2527253871.
Thank you,
Michelle

Clarifier Motors
michelle obxh2o.com <[e-mail]>
Thu 11/18/2021 1:32 PM
To: ray hollowell <[e-mail]>
Cc: David Pharr <[e-mail]>; Mark Bissell <[e-mail]>
Mr. Hollowell,
This is the number for the motor rewind company we used to rewind and purchase the blower motors.
The contact name is David.
Please contact him and determine:
if you are having both clarifier motors rebuilt.
If They will pick up or if they want us to drop off.
Thank you,
Michelle
Address: 407 N Poindexter St, Elizabeth City, NC 27909
Hours: Open • Closes 5PM
Phone: [phone]

41488 Portside Drive
michelle obxh2o.com <[e-mail]>
Mon 11/22/2021 7:32 PM
To: ray hollowell <[e-mail]>
Mr. Hollowell,
Received an alarm call from 41488 Portside Drive, Caimen Sunset/Hatteras Realty.
Dead pump. Emergency bypass installed, David will be replacing pump.
Thank you,
Michelle

Repair Invoices
michelle obxh2o.com <[e-mail]>
Sun 11/Z8/2021 9:03 PM
To: ray hollowell <[e-mail]>; Bruce Miller <[e-mail]>
Good evening,
FYI, I will be submitting three repair invoices this week.
Latitude Lane power supply repair
Clarifier emergency return pump
41484 Portside Drive Pump replacement
I am just waiting on David with the material costs for Latitude Lane.
Thank you,
Michelle

Albemarle Environmental
533 West Ocean Acres Drive, Kill Devil Hills, NC 27948
Phone [phone]
email: michelle ®obxh2o.com
BILL TO:
INVOICE
STATEMENT # 102987
DATE: NOVEMBER 28, 2021
LOCATOIN:
Ray Hollowell Bruce Miller
Outer Banks Kinnakeet Association P.O. Box 1.158, Avon, NC 27915
Avon, NC 27915
DATE
DESCRIPTION BALANCE AMOUNT
11/28/2021
Repair to toss power on Latitude Lane
Power supply lost to residential lift station from
Panel board located on the corner of Starboard and
Portside.
3 days/ 21 hours ® 75.00
1575.00
100 ft 43URD @ 1.78 ft
178.00
12 Packs Splice Kit 4.97 per 2
29.82
6 rolls of rubber tape 5.68 each
34.08
6 roils of vynal tape 4.78 each
28.68
3 cans scotch coat 7.48 each
22.48
12x12x6 PVC Junction Box
36.48
2" mate adaptor lock nut bushing
5.42
6 ft 2" PVC Conduit
26.85
CURRENT 1-30 DAYS
PAST DUE
31-60 DAYS
PAST DUE
61-90 DAYS
PAST DUE
OVER 90 DAYS
PAST DUE
AMOUNT DUE
1936.81
NEW BALANCE
Make all checks payable to Albemarle Environmental
THANK YOU FOR YOUR BUSINESS

Re: Clarifier Drives
michelle obxh2o.com <[e-mail]>
Mon 11/29/2021 5:23 AM
To: Ray Hollowell <[e-mail]>
Glad to hear you had a nice Thanksgiving. We did too. Kids did all the cooking!
From: Ray Hollowell <[e-mail]>
Sent: Monday, November 29, 2021 3:43 AM
To: michelle obxh2o.com <[e-mail]>
Subject: Re: Clarifier Drives
Glad you are up and well, or almost well. Hope you guys had a blessed Holiday. Ours was great with morn and
brother.
Sent from my iPhone
On Nov 28, 2021, at 9:06 PM, michelle obxh2o.com <[e-mail]> wrote:
Mr. Hollowell,
I am working with Winsmith, company who purchased original manufacturer of Clarifier Drives we are
trying to replace, and trying to see if they can find a solution for us. It has been a while since my initial
contact with them and am hoping that they have additional resources that can help us.
I should have an answer from them tomorrow.
Thank you,
Michelle

Re: Latitude Repair
michelle obxh2o.com <[e-mail]>
Fri 12/10/2021 12:14 PM
To: Bruce Miller <[e-mail]>
sounds good
From: Bruce Miller <[e-mail]>
Sent: Friday, December 10, 2021 12:14 PM
To: michelle obxh2o.com <[e-mail]>
Subject: RE: Latitude Repair
Ray said he would talk to you about the invoice when he meets with you this afternoon.
Bruce Miller
[phone]
From: michelle obxh2o.com
Sent: Friday, December 10, 2021 11:07 AM
To: ray hollowell; Bruce Miller
Subject: Latitude Repair
Repair Invoice for work on Latitude

two responses and attachment to be attached to each response
michelle obxh2o.com <[e-mail]>
Wed 12/22/2021 4:28 PM
To: ray hollowell <[e-mail]>
First dreaft.

Fwd: Trip to plant.
Ray Hollowell <[e-mail]>
Tue 12/28/2021 2:15 PM
To: michelle obxh2o.com <[e-mail]>
Please have David take 6-10 photo's of the generator from all angles, so 1 can send to this gentleman from Rocky
Mount, NC to size an interim generator.
Hopefully he can do this today.
Thanks Michelle.
Sent from my iPhone
Begin forwarded message:
From: "michelle obxh2o.com" <[e-mail]>
Date: December 28, 2021 at 12:34:00 PM EST
To: Ray Hollowell <[e-mail]>
Subject: Re: Trip to plant.
David has called and spoken to Sammy
From: Ray Hollowell <[e-mail]>
Sent: Tuesday, December 28, 2021 10:59 AM
To: michelle obxh2o.com <[e-mail]>
Subject: Trip to plant.
Michelle, I want to be there but mother takes priority. Please cancel ,via phone and email , with copies
to me please. Please apologize on
My behalf and will reschedule soon as 1 get her settled in a new residence.
Look forward to your new discussions on our previous topic this morning. Could be a blessing to us.
Then finalizing our topics prior to the Bissell review.
Thank you.
Sent from my iPhone

contact numbers Washington Regional DEQ
michelle obxh2o.com <[e-mail]>
Fri 12/31/2021 12:21 PM
To: ray hollowell <rayehollowell©yahoo.com>
252-402-5694 /Robert Tankard CeII
Robert Tankard
Assistant Regional Supervisor
Division of Water Resources
Water Quality Regional Operations Section
943 Washington Square Mall
Washington, NC 27889
252-948-3921 office
252-975-3716 fax
[e-mail]
Address: 127 Cardinal Dr, Wilmington, NC 28405
Hours: Open Closes 5PM —
New Year's Eve might affect these hours
Phone: [phone]

Fw: [External] Fw: Extension for the assessment and fines response
michelle obxh2o.com <miche{[e-mail]>
Fri 12/31/2021 1:28 PM
To: ray hollowell <rayehollowell@yahoacom>
Original request made December 20th
From: michelle obxh2o.com <[e-mail]>
Sent: Monday, December 20, 2021 4:02 PM
To: ray hollowell <[e-mail]>
Subject: Fw: [External] Fw: Extension for the assessment and fines response
From: Toppen, Sarah A <[e-mail]>
Sent: Monday, December 20, 2021 3:33 PM
To: michelle obxh2o.com <[e-mail]>
cc: Tankard, Robert <[e-mail]>
Subject: RE: [External] Fw: Extension for the assessment and fines response
Good afternoon Michelle,
We can not provide extensions for a penalty assessment. Let me know if you have any other questions.
Kind Regards,
Sarah
Sarah A Toppen
Environmental Specialist II
Division of Water Resources
Water Quality Regional Operations
252-948-3845 office
252-402-6155 mobile
[e-mail] Email
943 Washington Square Mall
Washington NC 27889
From: michelle obxh2o.com <[e-mail]>
Sent: Monday, December 20, 2021 3:17 PM
To: Toppen, Sarah A <[e-mail]>
Subject: [External] Fw: Extension for the assessment and fines response
CAUTION: External email. Do not dick links or open attachments unless you verify. Send all suspicious email as an attachment to Report
Seam.
Sara,
Good afternoon. I emailed Robert not realizing you are the contact for the penalty assessment. I am respectfully
seeking an extension to respond to penalty assessment of December 28th to January 15, 2022.
Thank vrm.

1Y11\.11G11G 1 11011
From: michelle obxh2o.com
Sent: Monday, December 20, 20213:08 PM
To: Robert Tankard <robert.tankard@ ncdenr.gov>
Subject: Extension for the assessment and fines response
Mr. Tankard,
Good afternoon. I had called and left a voice mail. I wanted to request an extension for the penalty assessment
response that is due December 28th. I have been assisting Mr. Hollowell with his written correspondents. With
holiday schedules, 1 am respectfully requesting to extend the response deadline to January 15, 2022.
Best regards,
Michelle Pharr

Hidden Key
michelle obxh2o.com <[e-mail]>
Mon 12/13/2021 1:27 PM
To: ray hollowefl <[e-mail]>
From: BIG J <[e-mail]>
Sent: Monday, December 13, 2021 1:13 PM
To: michelle obxh2o.com <[e-mail]>
Subject: Key

cdi
September 15, 2021
Robert Tankard
Division of Water Quality
Washington Regional Office
Washington, North Carolina
Reference: Outer Banks/Kinnakeet Associates, LLC
Kinnakeet Shores Collection System
Permit No. WQCS00295
NOV-2021-PC-0139 Response
Dear Mr. Tankard;
I am writing response to the Notice of Violation, issued February 15, 2021 for the Kinnakeet Shores
Waste Water Treatment System, Permit No. WQ0002284 and for the July 23, 2021 Notice of Violation
and Assessment of Civil Penalty.
We have carefully reviewed the violations and are working to take the following actions to correct the
deficiencies.
Description of Violation:
End Use -Reuse:
Response:
Treatment Clarifiers:
Response:
The reclaim spray irrigation equipment does not work. Ail wastewater goes to
the infiltration pond. Last two visits, the turbidity meter has been
malfunctioning. Do not know if wastewater is diverted when wastewater does
not meet reclaimed standards.
The funds have not been available to make this repair to the irrigation
equipment. The Turbidity Meter, at the time of inspection, had a system error,
when cleared, resumed normal operation.
Clarifiers were observed during the inspection and were not working.
The external clarifier's drive shaft broke and was repaired. The external clarifier
was operating, however the drive shaft repair failed. The plant operates on one
clarifier under normal conditions. We are working to find replacements to repair
the external clarifier and have a back up for the external clarifier and restore the
internal clarifier.

Standby Power:
Response:
ORC stated that the generator wasn't currently working.
Generator is not working. New batteries were purchased for the generator. We
are working to bring in an outside contractor to diagnose and repair.
Treatment Filters: The ORC stated that the traveling bridge filter is not working. Filter has not
worked now for
several inspections.
Response: The traveling bridge filter works on hand but not automatic. At the time of the
inspection, there was not enough flow in the plant to manually operate the
traveling bridge filter the full length and return as requested. When funds are
available, repairs will be made for filter to run in automatic mode of operation.
Turbidity Meter: Turbidity meter was showing a malfunction light at time of inspection. This light
has been on for the last two inspections.
Response: The turbidity meter was reset at the inspection and worked.
Permit Schedule Violations:
1.
The Permittee shall submit a permit modification by November 17, 2018, addressing the
following:
a. Several residences appear to be within 100 feet of the 5-day upset pond. Any residences that
are within 100 feet and were there prior to the permitting of the pond, must have a setback
waiver. [15A NCAC 02T .0506(d)1
b. Easements for ail parcels not owned by the applicant specifically indicating the intended use
of the property and meeting the condition of 15A NCAC 02L .0107(f). [15A NCAC 02U
.0202(f)(3)j
c. Provide a table listing each irrigation field, property owner(s), and easement book and page.
d. A site map with a scale no greater than 1-inch equals 100 feet; however, special provisions
may be granted upon prior approval for large properties. At a minimum, the map shall include
the following information: i. The location and identity of each monitoring well. ii. The location
and major components of the waste disposal system. iii. The wetted perimeter of all irrigation
fields. iv. The location and ownership of property boundaries within 500 feet of the disposal
areas. v. The location of all wells, streams (ephemeral, intermittent, and perennial), wetlands,
springs, lakes, ponds, ditches, and other surface drainage features within 500 feet of all
facilities. vi. The elevation of the top of the well casing (i.e., measuring point) relative to a
common datum. vii. The depth of water below the measuring point at the time the measuring
point is established. Viii. The delineation of compliance and review boundaries. ix. The minimum

distance for approved setback waivers. x. The date the map is prepared and/or revised. [15A
NCAC 02T .0108(b)(2)]
The plat originally filed with the state and Dare County has not been modified. We will request
drawings from engineer.
2. The permit dated March 14, 2018 required that the Permittee provide a functioning flow
meter for the reclaimed irrigation system and have the reclaimed water spray irrigation
system operational no later than August 1, 2018. Per Notice of Violation NOV-2018-PC-0311,
the Permittee failed to have the flow meter and reclaim irrigation system operational by
August 1, 2018. The Permittee remains in noncompliance with this permit condition and is
subject to daily civil penalty assessment until such time as compliance with this condition
has been met.
The Flow meter was replaced. The irrigation system has not operated, as evidenced in the
NDAR-1, since prior to 2005. As the funding is not available to repair/replace the irrigation
system and restore to full operation, it would be requested that this condition of the permit
be modified and removed until such time the funds are available for repairs/replacement.
3. The permit dated March 14, 2018 required that the Permittee install monitoring wells MW-
10, MW-11, and MW-12 prior to June 12, 2018. Per Notice of Violation NOV-2018-PC-0311,
the Permittee failed to install the wells prior to June 12, 2018. The Permittee shall install the
wells and sample the monitoring wells per permit conditions. The Permittee remains in
noncompliance with this condition and is subject to daily civil penalty assessments until such
time as compliance with this condition has been met.
(see RESPONSE below)
4. Prior to April 1, 2019, the Permittee shall replace the tertiary filter media.
(see RESPONSE below)
S. Prior to March 14, 2020, the Permittee shall repair the damaged roof above the wastewater
treatment facility.
We would like to repair and re -skin the building, but as this not a treatment component to
the waste water plant and was installed for aesthetics for the community, I would ask that
this condition of the permit be omitted and the permit modified.
Response: The OuterBanks/Kinnakeet Associates, LLC does not generate enough funds from utility
revenues to pay ongoing normal operating expenses and can not afford the financial
requirements of this Notice of Violation to make repairs and upgrade. We have not
applied for a rate increase in 20 plus years and are still operating off the original rate
that was assigned day one. We are applying for a rate increase with the North Carolina
Utility Commission. Please find attached a copy of the letter of intent to seek rate
increase, electronically filed. We will seek an interim rate change while we are working
through the rate increase process.

If there is any additional information needed, please let me know.
Best regards,
Ray Hollowell
Outer Banks/Kinnakeet Associates, LLC

November 02, 2021
Robert Tankard
Division of Water Quality
Washington Regional Office
Washington, North Carolina
Reference: Outer Banks/Kinnakeet Associates, LLC
Kinnakeet Shores Collection System
Permit No. WQCS00295
NOV-2021-PC-0434 and NOV-LV-0775 Response
Dear Mr. Tankard;
1 am writing response to the Notice of Violations, issued August 25, 2021 and October 14, 2021 for the
Kinnakeet Shores Waste Water Treatment System, Permit No. WQ0002284.
We have reviewed the violations and are providing the following response.
NOV-2021-PC-0434 Violations:
End Use -Reuse:
Response:
Treatment Clarifiers:
Response:
Irrigation equipment is not operational. WARO believes all water is going to the
irrigation/high-rate pond. Required monitoring welts have not yet been
installed.
The funds have not been available to make this repair to the irrigation
equipment or install monitoring wells.
Clarifiers were observed during the inspection and were not working.
The external clarifier's drive shaft broke and was repaired. The external clarifier
was operating, however the drive shaft repair failed. The plant operates on one
clarifier under normal conditions. We are working to find replacements to repair
the external clarifier and have a back up for the external clarifier and restore the
internal clarifier.

Treatment Flow
Measurement -Effluent ORC stated flowmeter is in need of repair.
It was determined through Hach Technologies that the sensory board was bad.
The Flow meter was replaced with an exact model from another system
Standby Power:
Response:
ORC stated that the generator wasn't currently working.
Generator is not working. New batteries were purchased for the generator. We
are working to bring in an outside contractor to diagnose and repair.
Monitoring Wells Permittee failed to install monitoring wells.
*See response below.
Damaged Roof Permittee failed to repair damaged roof.
We would like to repair the damaged roof, but as this not a treatment
component to the waste water plant and was installed for aesthetics for the
community, l would ask that this condition of the permit be omitted and the
permit modified.
Permittee failed to submit required waivers and site map
The plat originally filed with the state and Dare County has not been modified.
We will request drawings from engineer.
Treatment Filters:
worked now for
Response:
The ORC stated that the traveling bridge filter is not working. Filter has not
several inspections.
The traveling bridge filter works on hand but not automatic. At the time of the
inspection on August 17, the traveling bridge was not operated. When funds are
available, repairs will be made for filter to run in automatic mode of operation.

*Response: The OuterBanks/Kinnakeet Associates, LLC does not generate enough funds from utility
revenues to pay ongoing normal operating expenses and cannot afford the financial
requirements of this Notice of Violation to make repairs and upgrade. We have not
applied for a rate increase in 20 plus years and are still operating off the original rate
that was assigned day one. We are applying for a rate increase with the North Carolina
Utility Commission. Please find attached a copy of the letter of intent to seek rate
increase, electronically filed. We will seek an interim rate change while we are working
through the rate increase process.
NOV-2021-LV-0775 Violations:
Limit Exceedance Violation(s):
Sample
Location Parameter
Date
Limit Reported
Value Value
001 Nitrogen, Ammonia Total as 7/1/2021 6 7.7
N) (00610)
001 BOD, 5-Day (20 Deg. C) 7/7/2021 15 18
(00310)
001 Nitrogen, Ammonia Total (as 7/7/2021 6 8.5
N) (00610)
001 BOD, 5-Day (20 Deg. C) 7/13/2021 15 16
(00310)
001 Nitrogen, Ammonia Total (as 7/31/2021 4 5.48
N) (00610)
Type of Violation
Daily Maximum Exceeded
Daily Maximum Exceeded
Daily Maximum Exceeded
Daily Maximum Exceeded
Monthly Average Exceeded
Summer temperatures effected treatment and exceeded monthly limit for Nitrogen on
July 1 by 1.7 mgl, on July 7 by 2.5 mgl, on July 31 by 1.48 mgl was addressed in
operations with increasing air in the treatment. Adjustments were made to include
increase air to treatment.

Summer temperatures effected treatment and exceeded BOD limits by 3 mgl on July 7
and by 1 mg! on July 13. Adjustments were made and corrected as BOD testing on July
22 and July 27 were within limits.
Sample
Location Parameter Date Type of Violation
001 Chloride (as Cl) (00940) 7/31/2021 Parameter Missing
Was tested but not reported
001 Solids, Total Dissolved- 180 Deg.0 7/31/2021 Parameter Missing
Was tested but not reported
(70300)
002 Oxygen, Dissolved (DO) (00300) 7/31/2021 Parameter Missing
Was tested not reported
003 Oxygen, Dissolved (DO) (00300) 7/31/2021 Parameter Missing
Was tested but not reported
The missing parameters are sampled 3 times per year. The items were tested but not
reported on the NDMR. An amended NDMR is attached and will be filed. The Chloride
and Total dissolved solids were tested on the 22nd of July. A copy of the Lab report is also
attached. The Dissolved Oxygen is an onsite grab sample, also done on the 22nd of July.
If there is any additional information needed, please let me know.
Best regards,
Ray Hollowell
Outer Banks/Kinnakeet Associates, LLC

f ,04tied (
December 12, 2021
Robert Tankard
Division of Water Quality
Washington Regional Office
Washington, North Carolina
Reference: Outer Banks/Kinnakeet Associates, LLC
Kinnakeet Shores Collection System
Permit No. WQCS00295
NOV--2021-LV-0885, NOV-LV-0886, and Nov-PC-0581 Response
Dear Mr. Tankard;
1 am writing in response to the Notice of Violations, issued November 29, 2021, for the Kinnakeet Shores
Waste Water Treatment System, Permit No. WQ0002284.
We have reviewed the violations and are providing the following response.
Exceeded Daily and Monthly Parameters
First Solution to Parameter Violations
The monitoring parameters are being affected by the external clarifier sweeps
being out of service at this time. The sweeps are operated by a speed reducer
and is proprietary equipment that was discontinued. We have worked over the
past year to build and rebuild the external clarifier's speed reducers, even using
the internal clarifier's speed reducer. We have been desperately looking to find
a replacement. The company that made the original gear reducer has been
bought and sold three times. We have FINALLY located the source and are
working to get one gear reducer on order at the purchase cost of $6,000.00
each plus delivery and installation. We are working with the manufacturer, as of
today, for an expedited delivery and will have an answer for you by your next
inspection. We plan to order the second gear reducer for the internal clarifier
once we ascertain the replacement part works properly. This will have both
clarifier's repaired, hopefully in the immediate future.
In addition to the gear reducers, we are having both clarifiers return pumps
rebuilt. The estimated cost of these repairs is $8,000.00 of which we will pay in
advance.

Second Solution to Parameter Violations
Immediately following the repair of the external clarifier, we priced, the past
Friday, the removing of the solids from the filter and re -bedding the filter with
approved filter sand. The filter sand material will be delivered on site and
waiting for the clarifier repair prior to the delivery of the gear reducer. The
current estimated cost for the re -bedding of the filter is $15,000 to $20,000.00.
The combined expenditures for getting the clarifiers and the filter online is estimated to be $44,000.00.
We are expediting the repairs of the external clarifier and the filter to be completed as soon
as possible with an expedited delivery of the gear reducer, or at the latest, by mid -March based off the
original quote. Well before flows increase with vocational rental demands, These repairs will provide the
treatment components necessary to bring the parameters in compliance with permit. During the off
season months, we expect to continue to exceed limits until these repairs are made. 1 will update your
office with the equipment delivery status and expenditures for the repairs.
Inspection Violations noted at the November 16, 2021, inspection.
Roof Repair As 1 have responded before, I do not feel this is a permit issue and needs to be
taken out of the permit parameters. Please advise how this can be addressed.
Treatment Clarifiers Addressed in above response.
Treatment Clarifier and Filter repairs addressed above. Solids in Clarifier are being
returned to the head of the plant, but the sweeps are not preventing solids from
Overflowing into filter. The detailed plan for repair addressed above.
End of Use Monitoring wells are being sourced and estimated. Monitoring wells will be
expedited after the clarifier and filter repairs are complete.
Stand by Power
Spray irrigation has not worked in over 12 to 15 years as documented on the
NDAR-1 reports. We are evaluating the spray irrigation solution.
The operator did not demonstrate the generator as it has been noted in the last
four inspections that the generator does not produce power. The generator
was installed at the cost of $17,000.00. Due to the corrosive environment the
generator is not working. As of today, we have found a company that can
provide a solution and are working to provide them with the generator
specifications. I can provide you with updates as work progresses.

Solids in Clarifier and
Treatment Filter
Solids in Clarifier are being retuned to the head of the plant. The Treatment
filter will have all solids pumped and removed by pump truck, filter will be
pressure washed and then the new filter media installed.
In the Notices of Violation, the three items that do not have a correction plan in place is the roof, the
spray irrigation, and the site map. In my previous responses I have noted an exception to the roof as a
permit parameter. I have noted with documentation from my engineer that the site map should not be
required. I am asking for a new schedule on the spray irrigation as the system has not been in operation
for over a decade and not a violation until this year. The treatment components and monitoring wells
are first priority and resolutions for these items is being implemented.
Just please note that in the past two years, we spent $15,000.00 on the rebuilding of the Dory lift station
pumps and $9,439.71 on blower motors for the plant, totaling $24,439.71. Repairs and
maintenance have been ongoing. We will be spending an estimated $50,000.000 on the facility prior to
the start of the 2022 peak rental season totaling 74,439.71 that combined with the 17,000.00 spent on
the generator, monies spent on repairs and equipment will total $91,439.71.
Tha
owel l
Out ..nks/Kinnakeet Associates, LLC

Re: #`s
Ray Hollowell <[e-mail]>
Fri 2/21/2020 9:42 PM
To: michelle obxh2o.com <[e-mail]>
I misunderstood. As I told the Crums this gentlemen would be coming this weekend. Maybe that will workout.
Did you call Steve?
Sorry if I missed David. Could you have him call me tomorrow? Thanks.
Sent from my iPhone
On Feb 20, 2020, at 5:39 PM, <[e-mail]> <[e-mail]> wrote:
I have contacted David of Eliz. Elec. Motor Rewind. He has their numbers and will co-ordinate, may
happen over this weekend.
_Original_Message_
Subject: #'s
From: Ray Hollowell <[e-mail]>
Date: Thu, February 20, 2020 2:28 pm
To: "michelleCa�obxh2o.com" <michelie(aobxh2o.com>
Steve Crum-2529955827
Barry Crum-2524898406
Have spoken to the both of them
/and they wilt be ready Saturday. You just need to coordinate a time with them and the
people from Elizabeth City.
Thanks Michelle.
Sent from my iPhone