WQCSD0004_Compliance Evaluation Inspection_20200225

February 25, 2022

Town of Norlina
Attn: Mayor Dwight Pearce
PO Box 149
Norlina, NC 27563

Subject: Compliance Evaluation Inspection
Norlina Collection System
Permit Number WQCSD0004
Warren County

Dear Mayor Pearce:

On February 22, 2022, Stephanie Goss and Chris Smith of the Division of Water Resources
(Division) conducted the subject inspection. The assistance of Blaine Reese, Operator in
Responsible Charge (ORC) and Mark Perkinson was appreciated. Below is a list of findings
developed from the inspection:

1. The Division’s data system does not list a designated ORC or back-up ORC. Please
complete the attached WCPS Operator Designation Form and submit to the Division.

2. The Town of Norlina’s wastewater collection system has approximately 65,800 feet of
gravity sewer and 6 duplex pump stations.

3. In 2021, the Town of Norlina cleaned out 8,670 feet of gravity sewer line which is 13%
and meets the permit requirements.

4. A Fats, Oil and Grease (FOG) program is implemented and in use. Educational materials
are mailed out once a year. Please ensure that educational materials are mailed out twice a
year per permit requirements.

5. There have been no SSO’s or bypasses at the Town of Norlina’s collection system since
April 9, 2008.
6. All records are kept for over three years as required by the permit.

7. All six of the Town of Norlina’s pump stations were inspected: Hilltop Oaks, Pines, Shaw
Road, King Drive, Lagoon and Elm Street. All six pump stations have identification signs,
secured access, appeared in good condition and were free of excess debris. All audible and
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Page | 2

visual alarms functioned when the high-water floats were activated except for the Lagoon
Pump Station. The visual alarm was not functioning. A logbook for each pump station was
available to view during the inspection. Elm Street is the only pump station to have a
generator on-site. The generator did not operate successfully as the battery was dead which
starts up the generator then it is powered by natural gas.

8. There are no high priority lines in the collection system.

9. Maintenance logs were reviewed and appeared satisfactory.

10. An up-to-date map of the collection system was available in paper copy and in a pdf version
which can be edited as needed.

If you have any questions concerning this report, please contact Stephanie Goss at 919-791-4256
or by e-mail at [e-mail].

Sincerely,

Vanessa E. Manuel, Assistant Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources, NCDEQ

Attachment: ORC Designation Form

cc: Laserfiche

DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Compliance Inspection Report
Permit:WQCSD0004 Effective:03/01/00 Expiration:Owner :Town of Norlina
SOC:
Contact Person:
Region:
County:
Directions to Facility:
Warren
Raleigh
Dwight Pearce
Effective:Expiration:Facility:Norlina Town Collection System
Title:Phone:[phone]
Secondary ORC(s):
Phone:Certification:Primary ORC:
CS1,System Classifications:
On-Site Representative(s):
Related Permits:
Secondary Inspector(s):
Primary Inspector:
Inspection Date:Exit Time:Entry Time:
Phone:
02/22/2022 09:30AM 12:30PM
Stephanie Goss 919-791-4200
Chris Smith
Facility Status:
Permit Inspection Type:
Reason for Inspection:Inspection Type:
Not CompliantCompliant
Routine
Deemed permitted collection system management and operation
Collection System Inspect Non Sampling
Question Areas:
Miscellaneous Questions General Grease Control
Inspections Lines Pump Stations
(See attachment summary)
Page 1 of 5
2/25/2022
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0004
02/22/2022 Collection System Inspect Non Sampling
Town of Norlina
Routine
Inspection Summary:
Page 2 of 5
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0004
02/22/2022 Collection System Inspect Non Sampling
Town of Norlina
Routine
General Yes No NA NE
# Is this system a satellite system?
# If Yes, what is system name or permit number?.
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
.Comment:
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
The Town of Norlina is distributing materials once a year. It is required to be distributed 2x a year.
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
.Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high-priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
.Comment:
Page 3 of 5
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0004
02/22/2022 Collection System Inspect Non Sampling
Town of Norlina
Routine
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
.
Are right-of-ways and easements maintained for the full width for access?
If No, give details on temporary access:
.
Is maintenance documented?
Were all areas/lines inspected free of issues?
.Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
All six of the Town of Norlina’s pump stations were inspected: Hilltop Oaks, Pines, Shaw Road, King Drive,
Lagoon and Elm Street. All six pump stations have identification signs, secured access, appeared in good
condition and were free of excess debris. All audible and visual alarms functioned when the high-water floats
were activated except for the Lagoon Pump Station. The light was not functioning. A logbook for each pump
station was available to view during the inspection. Elm Street is the only pump station to have a generator
on-site. The generator did not operate successfully as the battery was dead which starts the generator.
# Number of duplex or larger pump stations in system 6
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?0
# A simple one-way telemetry/communication system (auto-dialer) installed?0
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the telemetry system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
Page 4 of 5
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A
Inspection Date:
Permit:
Inspection Type :
Owner - Facility:
Reason for Visit:
WQCSD0004
02/22/2022 Collection System Inspect Non Sampling
Town of Norlina
Routine
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
.Comment:
Page 5 of 5
DocuSign Envelope ID: DE48EC0E-8F56-4554-982D-5227A8619F2A