NC0024295_Annual Performance_20220225

"1,411 Carolina Water Service
AIM of North Carolina '
February 24, 2022
NC DEQ—Water Quality Permitting Section
Attention: Central Files r ,
512 N. Salisbury St. RECEIVED
ED
Raleigh, North Carolina 27604
LB 2 6'2022
2021 Annual Sewer Performance Reports NCDEQ/DWR/NPDES
Enclosed are the 2021 Annual Sewer Performance Reports for the Carolina Water Service Inc. of North
Carolina wastewater systems that are required to comply with North Carolina General Statute 143-215.1C.
System NPDES Permit Collection System Permit
Bradfield Farms NC0064734 WQCS00253
Carolina Trace NC0038831 WQCS00217
Connestee Falls NC0024295 WQCS00219
Fairfield Harbour NC0033111 WQCS00162
Sugar Mountain NC0022900 WQCS00174
If you have any questions or require additional information, please do not hesitate to contact me at (704) 318-
3317 or [e-mail].
Sincerely,
Brent Milliron
Regulatory Compliance Manager
Cc: Tony Konsul—Director of State Operations (West)
Dana Hill—Director of State Operations (East)

Carolina Water Service
lad of North Carolinam
Wastewater Treatment and Collection
Performance Annual Reports
RECEIVED
B 2 5'2022
Connestee Falls
HCDEQIDANPDES
NPDES: NC0024295
Collection System: WQCS00219
January 1, 2021 - December 31, 2021
P.O. Box 240908 Phone: [phone]
Charlotte, NC 28224 https://www.myutility.us/carolinawaterservicenc

•
I. General Information
Service Area:
Connestee Falls Subdivision; Brevard, North Carolina
Applicable Permits:
Type NPDES Permit Number Area Manager Phone
Wastewater Treatment Facility#1 NC0024295 Gary Peacock 800-525-7990
Collection System WQCS00219 Gary Peacock 800-525-7990
Description of Collection and Treatment Systems:
Operation and maintenance of a wastewater collection system consisting of, at the time of permit issuance,
approximately 28.4 miles of gravity sewer, approximately 6.5 miles of force main, 17 duplex pump stations, all
associated piping, valves, and appurtenances. Serving 1,037 customer connections.
Operation of a 0.360 million gallon per day (MGD) wastewater treatment system utilizes the following
components: Vertical fine screen and auger, influent lift station, 2 aeration basins, clarifier, equalization basin,
digester, 2 cloth media filters, 2 Ultraviolet disinfections units.
Bar Screen
Raw Wastewater
Treatment Process Flow Chart
Cloth Filters
Aeration Equalization --__:_= UV Disinfection
SNt Clarifier Basin v
Treated
•e rn .c va e. u•ge Effluent
Discharge
Sludge Disposal Dige tpr
1. Bar Screen—Removes larger debris that can potentially damage equipment such as rocks and sticks.
2. Liftstation—Pumps all incoming wastewater to the beginning of the treatment plant
3. Aeration Basin—Air is circulated,and the bacteria remove dissolved solids,pollutants,Phosphorus and Nitrogen.
4. Clarifier—Solids are separated from the liquid and piped back to the aeration basins via the return activated sludge piping.
5. Equalization Basin—Allows for a steady and consistent flow of wastewater through the plant.
6. Filters—Liquid is filtered to remove any remaining fine particles.
7. Disinfection—Effluent is disinfected by ultraviolet light to inactivate pathogenic organisms.
8. Digester—Treats the solids removed from the wastewater to allow safe and economical disposal.

Summary of Collection System Performance:
During 2021, we collected and treated over 77 million gallons of wastewater. In addition, twelve (12)
manholes were repaired to address leaks that were discovered during routine inspections.
The collection system experienced one (1) sanitary sewer overflow during 2021. Our staff is committed to a
standard of excellence by ensuring a safe and clean facility while maintaining regulatory compliance. No
known adverse effects have been noted on the environment or receiving streams.
Key Performance:
• 15,280 linear feet of the sewer collection system was clean during 2021.
• There are 17 duplex Lift Stations serving Connestee Falls Subdivision. Each lift station is checked three
times a week with maintenance conducted as needed as well as emergency generator testing, wet well
cleanings, and emergency/routine repairs conducted periodically.
• Annually each Lift Station is inspected using our 56 Point safety checklist.
• As part of our Asset Management Program, an Annual Maintenance Checklist is conducted to
determine that equipment is performing at peak efficiencies.
• Our staff throughout the year manually conducts manhole inspections and documents deterioration (if
any) due to corrosive atmospheric conditions.
• We have instituted an infiltration and inflow (I&I) program. The purpose of the I&I program is to keep
unwanted storm water from entering the collection system. Infiltration and inflow is a clear indicator
that there could be broken pipes, uncovered sewer laterals, or someone illegally connected to the
collection system.
• As a proactive measure, we educate our customers of our concerns of Fats, Oil, and Grease. Your help
in what is put down the drain greatly prevents clogs due to grease buildups and improves our overall
collection system. These grease buildups can result in SSO's.
• Our staff is continually monitoring and clearing rights of way (ROW's). These ROW's normally are in low
lying creeks and wooded areas. ROW's need to be cleared to ensure easy access during emergency
situations.
Summary of Wastewater Facility Performance:
The wastewater treatment plant continues to operate extremely efficiently. The facility was in 100%
compliance with their discharge permit during the 2021 year.
During the past year, a new Supervisory Control and Data Acquisition (SCADA) system has been installed at the
treatment plant. This new system alerts the operation staff within seconds of abnormalities at the treatment
process. As a result, they can respond much more quickly to ensure the process continues to operate as
intended.
It is our goal and standard at Carolina Water Service of North Carolina to continually meet 100% of our NPDES
permit discharge limits. We evaluate our treatment processes daily to ensure that goal is obtained. Our permit
requires us to continually monitor the effluent to determine if the treatment processes are working
effectively. This monitoring consists of sampling at various points in throughout the treatment process.These
sample parameters include: Flow measurement of how much wastewater enters and then is discharged from

our plant, Biochemical Oxygen Demand (BOD), Total Suspended Solids, Fecal Coliform, Total Ammonia,Total
Residual Chlorine, Temperature, Total Nitrogen, pH, and Total Phosphorous. A minimum of 705 compliance
samples are taken on an annual basis.
II. Violation Summary—2021
January No violations/deficiencies.
February No violations/deficiencies.
March No violations/deficiencies.
April No violations/deficiencies.
May No violations/deficiencies.
June No violations/deficiencies.
July No violations/deficiencies.
August SSO occurred on 8/30/2021
September No violations/deficiencies.
October No violations/deficiencies.
November No violations/deficiencies.
December No violations/deficiencies.
III. Notification
Customers will be notified of the availability of this report with a message on their bills and copies will be
provided upon request.
IV. Certification
I hereby certify that the information contained in this report is accurate and complete to the best of my
knowledge.
Dc y m*terKo�d
pi-.CUS.W�redw,Sla,e Operates',¢Cerdina
Signature:Tony Konsu ���n�u E*gcet
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` Date: 2/22/2022
Name: Tony Konsul Title: Director, State Operations