WQCS00108_SSO Report_20210312

Tuckaseigee Water and Sewer
Authority
Sanitary Sewer System
Overflow Reports
2021

State of North Carolina
IMINk win
Department of Environment and Natural Resources
MAP DWIV Division of Water Resources
Collection System Sanitary Sewer Overflow Reporting Form
Division of Water Resources Form CS-SSO
PART I:
This form shall be submitted to the appropriate DWR Regional Office within five business days of the first knowledge of the
sanitary sewer overflow (SSO).
Permit Number: %) nC>\ Q — (WQCS# if active, otherwise use WQCSD#)
Facility'. --^�
Incident #: � � l`� Owner:
Region:City: � County: _'e•1. C
Source of SSO (check applicable): SrSo
anitary Sewer Pump Station I Lift Station
SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump
Station 6, Manhole at Westall & Bragg Street, etc.):
Manhole #:
Latitude (degreeslminutelsecond): Longitude (degreeslminutelsecond):
Incident Started Dt: Time: t.t� ` VY1 Incident End Dt:O Time:
(mm-dd-yyyy) (hh:mm) AMI M (rnm-dd-yyyy) (hh:mm) Ame
Estimated volume of the SSO: gallons Estimated Duration (round to nearest hour): Lj_houn(s)
Describe how the volume was determined:
Weather conditions during the SSO event
Did the SSO reach surface waters? 52s Yes ❑ No ❑ Unknown ,j
Volume reaching surface waters: gallons Surface water name: t—�
Did the SSO result in a fish kill? ❑ Yes jrNo ❑ unknown
If Yes, what is the estimated number of fish killed?
SPECIFIC cause(s) of the SSO:
❑Severe Natural Conditions ❑ Grease
❑Pump Station Equipment Failure ❑ Power Outage
❑Roots ❑Inflow & Infiltration
❑Vandalism ebris in line ❑Pipe Failure (Break)
❑Other (Please explain in Part il) i�rc
24-hour verbal 7meirgency
ion (name of person contacted): �° �'�f- 2��Kjo-A----
EIDWR Management Date (mm-dd-yyy) �(�ITime: (hh:mm AMIPM): `
Per G.S. 143-215.1 C(b), the owner or operator of any wastewater collection system shall:
In the event of a discharge of 1,000 gallons or more of untreated wastewater to the surface waters of the State, issue
a press release to all print and electronic news media that provide general coverage in the county where the
discharge occurred setting out the details of the discharge. The press release shall be issued within 24 hours after
the owner or operator has determined that the discharge has reached surface waters of the State,
In the event of a discharge of 15,000 gallons or more of untreated wastewater to the surface waters of the State,
publish a notice of the discharge in a newspaper having general circulation in the county in which the discharge
occurs and in each county downstream from the point of discharge that is significantly affected by the discharge. The
Regional Office shall determine which counties are significantly affected by the discharge and shall approve the farm
and content of the notice and the newspapers in which the notice is published.
WHETHER OF NOT PART II IS COMPLETED SIGNATURE f5 REQUIRED SEE PA E 13
Form CS-SSO Page 1

D§bds in line Racks sticks and other fterns notallowed in the collecfion system, etc.
What type of debris has been found in the line?
Suspected cause or source of debris'.
Are manholes in the area secure and intact? ❑ Yes 521Z ❑NA ❑ NE
When was the area last checked/cleaned? 0
Have cleaning and inspections ever been increased at this location
due to previous problems w'sth debris?
Explain: '3,` N'rf N
Are appropriate educational materials being developed and distributed
to prevent future similar occurrences?
Comments:
❑ Yes No ❑ NA ❑ NE
l -1 _ - r, s --.& n--, _
❑ Yes ❑ No NA ❑ NE
Form CS-SSO Page 10
i

Other Pictures and police report, as agglicable, must be available on request.)
Describe:
Were adequate equipment and resources available to fix the problem? &eYes ❑ No []NA ❑ NE
If Yes, explain, C— 'MOJ�
If the problem could not be immediately repaired, what actions ❑ Yes ❑ No ❑NA ❑ NE
were taken to lessen the impact of the SSC?
Comments:
Form CS-sso page 11

ANII.
System Visitation
ORC Yes ❑ No
Backup ❑ Yes ❑ No
Certification Number:
Cate
visited:-
0
Time visited:
How was the SSO remediated (i.le. Stopped and cleaned up)?
As a representative for the res nsible p agy. l ipiartb that the inform lion contained in this re port is true and accurate to the
best of my knowledge.
Person submitting claim: —S 2q Yy\ j)r s
Signature: -
Telephone Number:j�.$
Date: 115
� � I
Title:
oc D)2 --a-ZK (D- (p14 19
Any additional information desired to be submitted should be sent to the appropriate Division Regional Office within five
business days of first knowledge of the SSO with reference to the incident number (the incident number is only generated
when electronic entry of this form is completed, if used).
Form CS-SSO Page 13

State of North Carolina
Department of Environment and Natural Resources
Division of Water Resources
EKSL
DWAW Collection System Sanitary Sewer Overflow Reporting Form
Divlslion of Water Resources Form CS-SSO
PART 1:
This form shall be submitted to the appropriate DWR Regional Office within five business dam of the 'first knowledge o t e
sanitary sewer overflow (SSO).
Permit Number: (WQCS# if active, otherwise use WQCSD#)
Facility: Incident #: Owner: j s A
Region: City: O,' County:
Source of SSO (check applicable): ❑ Sanitary Sewer Ump Station I Lift Station
SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump
Station S, Manhole at Westall & Bragg Street, etc.): t 1
Manhole #:
Latitude (degreeslminutelsecond): Longitude (degreeslrrrinutelsecond):
Incident Started Dt: _ L Time: 91A ,��f►+� Incident End Dt: ®�" - JTime: �'. W_
(mm-dd-yyyy) (hh:mm) AMIPM (mm-dd-yyyy) (hh:mm) AMIPM
Estimated volume of the SSO: ? [ gallons Estimated Duration (round to nearest hour): L—hour(s)
Describe how the volume was determined: • t►�m►% �-t�
Weather conditions during the SSO event:
Did the SSO reach surface waters? 5 res ❑ No ❑ Unknown
Volume reaching surface waters: � �o _gallons Surface water name. G
Did the SSO result in a fish kill? ❑ yes ST"No ❑ Unknown
If Yes, what is the estimated number of fish killed?
SPECIFIC cause(s) of the SSO:
❑Severe Natural Conditions ❑ Grease ❑Roots []inflow & Infiltration
Pfu"mp Station Equipment Failure ❑ Power Outage ❑Vandallsm ❑ Debris in line []Pipe Failure (Break)
❑Other (Please explain in Part II)�
24-hour verbal notification (name of person contacted):
SRCWR ❑Emergency Management Hate (mm-dd-yyy): 051=� Time: (hh:mm AMIPM]:
Per G.S. 143-215.1 C(b), the owner or operator of any wastewater collection system shall:
In the event of a discharge of 1,000 gallons or more: of untreated wastewater to the surface waters of the State, issue
a press release to all print and electronic news media that provide general coverage in the county where the
discharge occurred setting out the details of the discharge. The press release shall be issued within 24 hours after
the owner or operator has determined that the discharge has reached surface waters of the State.
In the event of a discharge of 15.000 gallons or more of untreated wastewater to the surface waters of the State,
publish a notice of the discharge in a newspaper having general circulation in the county in which the discharge
occurs and in each county downstream from the point of discharge that is significantly affected by the discharge. The
Regional Office shall determine which counties are significantly affected by the discharge and shall approve the form
and content of the notice and the newspapers in which the notice is published.
WHETHER OF NOT PART 11 IS COMPLETED) A SIGNATURE IS RE UIREL) SEE EAGE 7
Form CS-SSO Page 1

Pun.- Station Eguipmerit Fallure Qocurnentation of testing re co sec ihould be rovl ed u o ues
What kind of notification/alarm systems are present?
Auto-dialerlteiemetry (one-way communication)
Audible
Visual
SCADA (two-way communication)
Emergency Contact Signage
Other
if Yes, explain:
A
Describe the equipment that failed:
❑ Yes
iZ
es
,,--Yes
Ql es
❑ Yes
a li_ a AIV
What kind of situations trigger an alarm condition at this station (i.e. pump failure, aver #allure igh water etc.}7 j-�.t C* . *0*)D-
Were notificationlalarm systems operable? R ' .s ❑ No ❑NA ❑ NE
in no, explain:
If a pump failed, when was the last maintenance and/or inspection performed?
What specifically was checked/maintained?
if a valve failed, when was it last exercised?
Were all pumps set to alternate?
V es ❑ No ❑NA ❑ NE
Did any pump show above normal run times prior to and during the SSO event'? ❑ Yes &�No ❑NA ❑ NE
Were adequate spare parts on hand to fix the equipment
Was a spare or portable pump immediately available?
if a float problem, when were the floats last tested? How?
Yes ❑ No ❑NA ❑ NE
❑ Yes &11r. ❑NA ❑ NE
If an auto -dialer or SCADA, when was the system last tested?
How? -aj
Nj.
il _ ► i _ I-1 _ r-. r+ r . � _ r
r 1 ...., .� rr�
��C1� �C]4v'Y��
� ►11►�.
comments: UD % IZ _VU--4«. tom%
�l3 �, � Q.��.��.1 Utz '►
Form CS-SSO
s j ��g$ v lawwas re�rrti\kj►�ir�
to'-:i C�.A -the C* -VeN7►5
Page 7

System Visitation
ORC
Backup
Dame:
Certifications Number: 9 . 1n .1
Date visited:
Time visited:
How was the 5SO remediated (i./e. Stopped and cleaned up)?
Yes ❑ No
Yes ❑ No
As arepresentative for the responsible pagY. 10 that th infaimatian contains in this re vrt is t e and acc rate o the
best of my knowledge,
Person submitting claim: 5A���
Signature:
Telephone Number: V" CO H l9 ce-I `
Date:" _ �1
Title: V
CSC' 5Dq-,g19q
Any additional information desired to be submitted should be sent to the appropriate Division Regional office within five
business days of first knowledge of the SSO with reference to the incident number (the incident number is only generated
when electronic entry of this form is completed, if used).
Form CS-SSO
Page 13

t
nWR
pi�e -� I
r;
State of North Carolina
Department of Environment and Natural Resources
Division of Water Resources
`�"�'- Collection System Sanitary Sewer Overflow Reporting Form
—mylslon of mr Resources Form CS-SSO
li
PART !:
This form snail be submitted to the appropriate DWQ Regional office within five buagpaLAM of the first knowledge of the
sanitary sewer overflow (SSO).
PermitNumber: WQCS00108
(WQCS# if active, otherwise use WQCSD#)
Facility: Tuckasei ee Collection System Incident #: 202101619
Owner: Tuckaseigee Water and Sewer Authority
City: SyNa County: Jackson Region: Asheville
Source of SSO (check applicable): Z Sanitary Sewer ❑ Pump Station 1 Lift Station
SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. pump Station 6,
Manhole at Westall & Bragg Street, etc): 382 East Main St
Manhole* S101 DA16
Latitude (Decimal Degrees):
Longitude (Decimal Degrees}:
Incident Started Dt: 07/25/2021 Time: 12:35 pm Incident End Dt: 07/25/2021 Time: 02:00 pm
emm-dd-yyyy) (hh:mm AMIPM1 (mm-dd-yyyy} (hh:mm AM/PM)
Estimated Duration (Round to nearest hour): 1:25 hours
Estimated Volume of the SSO: 600
gallons
Describe how the volume was determined: Estimated
Weather conditions during the SSO event: Sunny, clear
_,d SSO reach surface waters? JZ Yes ❑ No ❑ Unknown Volume reaching surface waters (gals): 600
Surface water name: Cope Creek
Did the SSO result in a fish kill? ❑ Yes [INo ❑ Unknown If Yes, what is the estimated number of fish Killed?
SPECIFIC cause(s) of the SSO:
21 Grease
24 hour verbs[ notification (name of person contacted }: Stephanie A Williams
21 DWR ❑ Emergency Mgmt Date (mm-dd-yyy): 07/26/2021 Time (hh:rrrm AM/PM): 08:54:00 am
If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis unfit $SO can be stopped.
Per G.S. 143-215.1 C(b), the responsible party of a discharge of 1,00o or more of untreated wastewater to surface waters
shall issue a press release within 24-hours of first knowledge to all print and electronic news media providing general
coverage in the county where the discharge occurred. When 15,O00 gallons or more of untreated wastewater enters surface
waters, a public notice shall be published within 10 days and proof of publication shall be provided to the Division within 30
days. Refer to the reference statute for further detail.
The Dire or, Division of Wafer Resources ma tolk
e enforcement action for SSOs that are re aired to b reported to
Division unless it is demonstrated that:
1) the discharge was cause by sever natural conditions and there were no feasible alternative to the discharge; or
2) the discharge was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the
Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control.
Part 11 must be completed to provide a justification claim for either of the above situations. This information will be the basis
WHETHER OR NOT PART III IS COMPLETED, A SIGNATURE 1§ REQUIRED AT THE ENE) OF I rlla IrurcM
CS-SSO Form Page:

PART 11;
ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART 1 OF THIS FORM AND
INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED
COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I
(in the check boxes below, NA = Not Applicable and NE = Not Evaluated)
A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS
Grease
When was the last time this specific line (or wet well) was cleaned?
0612_ 812017
Do you have an enforceable grease ordinance that requires new or retrofit of grease [1 Yes ❑ No ❑ NA ❑ NE
trapslinterceptors?
Have there been recent inspections and/or enforcement actions taken on nearby
restaurants or other nonresidential grease contributors?
Explain_
VAI a do crease _trap inspections twice yearly.
Have there been other SSOs or blockages in this area that were also caused by
grease?
When?
If yes, describe them:
Have cleaning and inspections ever been increased at this location?
Explain.
No previous problems in this area -
Have educational materials about grease been distributed in the past?
When?
in oast
and to whom?
unknown
Explain?
every customer VIAwehsite. and bill inserts.
If the SSO occurred at a pump station, when was the wet well and pumps last
checked for grease accumulation?
Vere the floats clean?
OYes ❑No ❑NA ❑NE
❑ Yes W No C NA ❑ N E
Yes 0 No C NA ❑ NE
Yes ❑ No ❑ NA ❑ NE
❑ Yes 0 No ❑ NA ❑ NE
CS-SSO Form Page' 2

Comments:
Incident did not occur at lift station
�s# m Visitation
10 Yes
oRc
Backup FJ Yes
Name:
Troy
Cert#
Ammons
Date visited:
07126/2021
Time visited:
07.45 A
How was the SSO remediated (i.e. Stopped and Leaned up)?
ietted to remove the blocks a and cleaned up debris and limed area around the manhole.
As a representative for the responsible parry, I certify that the information contained in this report is true and accurate to the
best of my knowledge.
rson submitting claim: Tray Ammons Date: 57/27121 178:3fl am
Signature:
Telephone Number:
Title: ORC
Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of t
knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th
form is completed, if used).
CS-SSO Form Page: 3

State of North Carolina
Department of Envirenment and Natural Resources
Division of Water Resources
Collection System Sanitary Sewer Overflow Reporting Form
Form CS-SSO
'v Ion of water Resources
PART 1:
This form shall be submitted to the appropriate DWQ Regional Office within five business days- of the first knowledge of the
sanitary sewer overflow (SSO).
Permit Number: WQCS00108 (WQCS# if active, otherwise use WQCSD#)
Facility: Tuckasei ee Collection S stem Incident #. 202101785
Owner: Tuckase€gee Water and Sewer Authority
Asheville
City: S lva
S urce of SSO (check applicable):
County: Jacksar�
o Q Sanitary Sewer ❑ Pump Station 1 Uft Station
SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump Station 6,
Manhole at Westali & Bragg Street, etc): 245 Sk land Drive
Manhole #: S201 EA12
Latitude (Decimal Degrees):
Longitude (Decimal Degrees):
incident Started Dt: 0811712021 Time: 5:00 pm Incident End Dt: Q811712fl21 Tirne: 06:00 pm
(mm-dd-yyyy} (hh.mm AMTPM} mm yyyy (hh:mm AM/PM)
Estimated Duration (Round to nearest hour): 1:0 hours
Estimated Volume of the SSO: 800
gallons
Describe how the volume was determined: ESTIMATED
Weather conditions during the SSO event: HEAVY RAIN, SEVERE FLOODING
`id SSO reach surface waters? [� Yes ❑ No ❑ Unknown Volume reaching surface waters (gals}: SOt3
-Surface water name: Scott Creek
Did the SSO result in a fish kill? [] Yes [0 No ❑ Unknown if Yes, what is the estimated number of fish killed? 0
SPECIFIC cause(s) of the SSO:
Severe Natural Cone
24 hour verbal notification (name of person contacted }: Stephanie A Williams
d DWR ❑ Emergency Mgmt Date (mm-dd-yyy): 08/18/2021 Time (hh:mm AMIPM): 08:53:00 am
If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis until SSO can be stopped.
Per G.S. 143-215.1 C(b), the responsible party of a discharge of 1,000 or more of untreated wastewater to surface waters
shall issue a 2MaLrglgaag within 24-hours of first knowledge to all print and electronic news media providing general
coverage in the County where the discharge occurred. When 15,000 gallons or more of untreated wastewater enters surface
waters, a ublienotic:e shall be published within 10 days and proof of publication shall be provided to the Division within 30
days. Refer to the reference statute for further detail.
The Director Division of Water Resources may take enforcement action for SSQs that are required to be ne rted Lto
Division unless it is demonstrated that:
1) the discharge was cause by sever natural conditions and there were no feasible alternative to the discharge; or
2} the discharge was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the
Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control.
Part 11 must be completed to provide a justification claim for either of the above situations. This information will be the basis
WHETHER OR NOT PART Ili IS COMPLETED A SIGNATURE IS RE UIRED Al I Mr- Mrvu ur 1 Mo rrrnm
CS-SSO Form - Page:

PART 11:
ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART I OF THIS FORM AND
INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED
COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I
(in the check boxes below, NA = Not Applicable and NE = Not Evaluated)
A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS
Severe Natural Condition
Describe the "severe natural condition" in detail?
HURRICANE REMNANTS PASSING THROUGH WNC DUMPING 5-1) INCHES OF RAIN PER HOUR.
How much advance warning did you have and what actions were taken in preparatio
for the event?
2-3 DAYS WARNING. WE CH CKI D PUMPS AT PUMP STATIONS FOR CLOGGED PUMPS AND ANY OTHER
OBVIOUS -PROBLEMS,
Comments:
System Visitation
ORC
Backup
lame:
TROY AMMONS
Cert#
995178
Date visited:
0811712021
Time visited:
6= PM
How was the SSO remediated (i.e. Stopped and cleaned up)?
NO VISUAL SIGNS OF SPILL AFTER FLOOD LEVEL R CED ❑.
17 Yes
Yes
page: 2
CS-SSO Form

As a representative for the responsible party, I certify that the information contained in this report is true and accurate to the
best of my knowledge.
Person submitting claim: Troy Eugene Ammons Date: 08/19121 03:20 pm
Signature: Title:
Telephone Number:
Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of t
knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th
form is completed, if used).
CS-SSO Form - Page: 3

The annual report of the Tuckaseigee Water and Sewer ,Authority Wastewater operations is available to the
public for review at the central offices located at 1246 West Main St. Sylva, NC 28779.
Notification of the availability of this report has been made to the customers or users of these facilities
through advertisements in the print media located in the geographic area the Authority serves.
l certify under penalty of law that this report is complete and accurate to the best of my knowledge. l
further certify that this report has been made available to the user or customers of the named system and
that those users have been notified of its availability.
Troy Ammons Dated: 1 /27/22
Collection System ORC
Tuckaseigee Water and Sewer Authority