WQCSD0523_Compliance Evaluation Inspection_20170525

Permit: WQCSD0523
SOC:
County: Onslow
Region: Wilmington
Contact Person: Derik King
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
On -site representative
Compliance Inspection Report
Effective: 03/01/00 Expiration: Owner: Collins Estates Jacksonville NC LLC
Effective: Expiration: Facility: Collins Estates MHP Deemed Collection System
Title: Maintenance Director
Certification:
Patrick J Mullally
Related Permits:
NC0036676 Collins Estates Jacksonville NC LLC - Collins Estates Mobile Home Park
WWTP
Phone: [phone]
Phone:
Inspection Date: 05/25/2017 EntryTime: 01:15PM Exit Time: 01:45PM
Primary Inspector: Dean Hunkele Phone: [phone]
Secondary Inspector(s):
Helen I Perez
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts Inspections
Pump Station
(See attachment summary)
Page: 1

Permit: WQCSDO523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The Park ownership changed in 2016 and the wastewater treatment permit NCO036676 was transferred in 8-2016. The
system is considered deemed permitted under 15A NCAC 2T 0.403 and the system & Permittee must abide by the
minimum requirements of the regulation.
To bring the pump station into compliance, the control panel/electrical panel needs to be replaced and could be placed
outside. Audible & visual alarms need to be installed on the outside of the building. The building should be vented to reduce
the potential for a hazardous atmosphere -- could replace door with a chain link lockable gate. The station needs to be
posted with owner name, station address, and a phone number for 24-hour Emergency contact. A second pump needs to
be installed; pumps must be grinder type unless force main is at least 4-inch & pump is solids -handling or a trash basket is
provided and emptied as needed.
The pump station must be inspected daily unless telemetry is installed. Even with telemetry installed, once per week all
pumps, floats, and alarms must be tested. This activity must be documented. Example form will be provided.
The Park had a map of some sort back in 2012, but it was missing some of the key requirements. A map meeting the items
listed in this report with the exception of tap locations must be created & maintained and ideally be a survey.
Permittee needs to have an O&M and Spill Response Plan available.
Permittee needs to have a grease education program and ideally with a general sewer education component for all the
residents.
A Notice of Violation with Intent to Assess is being issued due to the pump station.
Page: 2

Permit: WQCSDO523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
❑
❑ ❑
What educational tools are used?
Is Sewer Use Ordinance/Legal Authority available?
❑
❑ 0 ❑
Does it appear that the Sewer Use Ordinance is enforced?
❑
❑ ❑
Is Grease Trap Ordinance available?
❑
❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑
❑ ❑ ❑
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
❑
❑ ❑
Does CIP address short term needs and long term \"master plan\" concepts?
❑
❑ ❑ ❑
Does CIP cover three to five year period?
❑
❑ ❑ ❑
Does CIP include Goal Statement?
❑
❑ ❑ ❑
Does CIP include description of project area?
❑
❑ ❑ ❑
Does CIP include description of existing facilities?
❑
❑ ❑ ❑
Does CIP include known deficiencies?
❑
❑ ❑ ❑
Does CIP include forecasted future needs?
❑
❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment?
❑
❑ ❑ ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Is system free of known points of bypass?
❑
❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
❑ ❑ ❑
# Does the sign include:
Instructions for notification?
❑
❑ ❑
Pump station identifier?
❑
❑ ❑
24-hour contact numbers
❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto polling" feature/SCADA?
❑
❑ ❑
Number of pump stations
1
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
0
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
1
# Does the permittee have a root control program?
❑
❑ ❑
Page: 3

Permit: WQCSDO523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# If yes, date implemented?
Describe:
Comment:
Inspections Yes No NA NE
Are maintenance records for sewer lines available? ❑ ❑ ❑
Are records available that document pump station inspections? ❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week? ❑ ❑ ❑
Are non-SCADA/telemetry equipped pump stations inspected every day? ❑ ❑ ❑
Are records available that document citizen complaints? ❑ ❑ ❑
# Do you have a system to conduct an annual observation of entire system? ❑ ❑ ❑
# Has there been an observation of remote areas in the last year? ❑ ❑ ❑
Are records available that document inspections of high -priority lines? ❑ ❑ ❑
Has there been visual inspections of high -priority lines in last six months? ❑ ❑ 0 ❑
Comment: No inspection and maintenance records were available
Operation & Maintenance Requirements
Yes No NA NE
Are all log books available?
❑
0 ❑ ❑
Does supervisor review all log books on a regular basis?
❑
❑ ❑
Does the supervisor have plans to address documented short-term problem areas?
❑
❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available?
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❑ ❑
Is a schedule maintained for testing emergency/standby equipment?
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❑ ❑
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
❑
❑ ❑
Inspecting and exercising all valves?
❑
❑ ❑
Inspecting and lubricating pumps and other equipment?
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❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
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❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
❑
❑ ❑
Are maintenance records for right-of-ways available?
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❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
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❑ ❑
Are system cleaning records available?
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❑ ❑
Has at least 10% of system been cleaned annually?
❑
❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
❑
❑ ❑
Does the plan include:
24-hour contact numbers
❑
❑ ❑ ❑
Page: 4

Permit: WQCSDO523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Response time
❑
❑ ❑ ❑
Equipment list and spare parts inventory
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❑ ❑ ❑
Access to cleaning equipment
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❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
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❑ ❑ ❑
Source of emergency funds
❑
❑ ❑ ❑
Site sanitation and cleanup materials
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Post-overflow/spill assessment
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❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
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❑ ❑ ❑
Is the spare parts inventory adequate?
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❑ ❑ ❑
Comment: No records were available. Need to have a O&M and Spill Response Plan.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available? ❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ❑
If yes, is there a corrective action plan? ❑ ❑ ❑ ❑
Is a map of the system available? ❑ ❑ ❑
Does the map include:
Pipe sizes
❑
❑ ❑ ❑
Pipe materials
❑
❑ ❑ ❑
Pipe location
❑
❑ ❑ ❑
Flow direction
❑
❑ ❑ ❑
Approximate pipe age
❑
❑ ❑ ❑
Number of service taps
❑
❑ ❑ ❑
Pump stations and capacity
❑
❑ ❑ ❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
❑
❑ 0 ❑
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ ❑ ❑
Are public notices and proof of publication available? ❑ ❑ ❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C? ❑ ❑ ❑
# Is permittee compliant with all compliance schedules in the permits? ❑ ❑ 0 ❑
If no, which one(s)?
Comment:
MAIN PUMP STATION - Co
Page: 5

Permit: WQCSD0523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Pump Station
Yes No NA NE
Pump station type
Duplex
Are pump station logs available?
❑
0 ❑ ❑
Is it accessible in all weather conditions?
0
❑ ❑ ❑
# Is general housekeeping acceptable?
❑
0 ❑ ❑
Are all pumps present?
❑
0 ❑ ❑
Are all pumps operable?
❑
❑ ❑
Are wet wells free of excessive debris?
❑
❑ ❑
Are upstream manholes free of excessive debris/signs of overflow?
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❑ ❑
Are floats/controls for pumps/alarms operable?
❑
❑ ❑
Is "auto polling" feature/SCADA present?
❑
❑ ❑
Is "auto polling" feature/SCADA operational?
❑
❑ ❑
Is simple telemetry present?
❑
❑ ❑
Is simple telemetry operational?
❑
❑ ❑
Are audio and visual alarms present?
❑
❑ ❑
Are audio and visual alarms operable?
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❑ ❑
Is the Pump station inspected as required?
❑
❑ ❑
Are backflow devices in place?
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❑ ❑
Are backflow devices operable?
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Are air relief valves in place?
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❑ ❑
Are air relief valves operable?
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❑ ❑
# Is an emergency generator available?
❑
❑ ❑
Can the emergency generator run the pumps?
❑
❑ ❑
Is the pump station equipped for quick hook-up?
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❑ ❑
Is the generator operable?
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❑ ❑
# Is fuel in tank and sufficient?
❑
❑ ❑
Is the generator inspected according to their schedule?
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❑ ❑
Is a 24-hour notification sign posted?
❑ ❑ ❑
Does it include:
Instructions for notification?
❑
❑ ❑
Pump station identifier?
❑
❑ ❑
Emergency phone number
❑ ❑ ❑
Is public access limited?
❑ ❑ ❑
Is pump station free of overflow piping?
❑ ❑ ❑
Is the pump station free of signs of overflow?
❑ ❑ ❑
Are run times comparable for multiple pumps?
Page: 6

Permit: WQCSDO523 Owner - Facility: Collins Estates Jacksonville NC LLC
Inspection Date: 05/25/2017 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Most of the same issues with station's condition first noted in 6-2010 and again in 6-2012
remain. Only 1 pump was present again like in 2010, no external AN alarms are present, the
control/electrical panel is in bad condition, and the building isn't vented. It had a phone number
on a sign on the door, but nobody knew what the number is.
Page: 7