NC0036935_Fact Sheet_20211210

DENR/DWQ
EXPEDITED FACT SHEET - NPDES PERMIT DEVELOPMENT
NPDES Permit: NCO036935
2021 Permit Modification Request
This form must be completed by Permit Writers for all expedited permits which do not require full Fact Sheets.
Expedited permits are generally simple 100% domestics (e.g., schools, mobile home parks, etc.) that can be
administratively renewed with minor changes, but can include facilities with more complex issues (Special
Conditions, 303(d) listed water, toxicity testing, instream monitoring, compliance concerns).
Facility and Stream Information
Applicant/Facility Name:
Pine Mountain POA Pine Mountain Lakes WWTP
Applicant Address:
2885 Pine Mountain Drive; Connelly Springs, NC 28612
Facility Address:
Off Wards Gap Road NCSR 1901 ; Connelly Springs, NC
Facility Class Permit Status:
Grade II Biolo
ical WPCS Renewal
Permitted Flow (as -built)
0.0696 MGD 0.020
Type of Waste
100% Domestic
Receiving Stream
Jacob Fork
Stream Class ID
ws-III,ORW / [11-129-2-(4)]
7Q10 Sum Win cfs
6.5 9.5
30Q2 cfs
10.9
Avg. Stream Flow (cfs)
32.4
IWC (%)
1.6 % (based on permit flow)
0.47 % (based on as -built flow)
Subbasin
03-08-35
USGS Too
E12SE Casar, NC
County
Burke
Regional Office
ARO
Basic Information
for Permit Modification
Permit Writer Date
Bradley Bennett December 8, 2021
Does permit need daily max NH3 limits?
Already included in existing permit - Monitoring
only
Does permit need TRC limits/language?
Already included in existing permit
Does permit have toxicity testing?
No
Does permit have Special Conditions?
Yes
Does permit have instream monitoring?
Removed as part of this modification request
Stream on 303 d List? For w arameter?
No; other than statewide mercury
Any compliance concerns?
Not during the irst ear of the 2020 permit
Any modifications since lastpermit?
None noted in application
New expiration date:
Unchanged - July 31, 2025
Any Changes to permit after public notice
1 Not applicable - Mod under 15A NCAC 0211.0114(b)
FACILITY OVERVIEW:
This facility is 100% domestic waste. The current treatment system has an as -built capacity of 0.020 MGD. The
facility is permitted for a discharge of up to 0.0696 MGD with appropriate treatment system modifications
under an approved authorization to construct. The treatment system consists of the following wastewater
treatment components:
♦ Influent pump station
♦ Manual bar screen
♦ Equalization tank w/airlift geyser pump
♦ Flow control box
♦ Aeration basin
♦ Dual hoppered clarifiers
♦ Aerobic digester
♦ Tablet chlorinator
♦ Chlorine contact tank
♦ Concrete junction box
♦ Polishing pond

PERMIT MODIFICATION REQUEST:
The permit issued in 2020 included a provision, as part of footnote #4 on the Effluent Tables, that the permittee
could request modification of the monitoring frequencies and requirements. In their Annual Report submitted
on November 7.2021, the permittee requested modification of the permit in accordance with this condition.
The permittee requested that monitoring frequencies for BOD, TSS and Fecal Coliform be reduced from
2X/Week to Weekly and also that upstream and downstream monitoring for Fecal Coliform be removed. The
permittee requested that requirements for Process Control Monitoring and Collection System Deemed
Permitted status be maintained.
REVIEW OF MODIFICATION REQUEST:
Division staff have reviewed information reported by the facility as part of the 2020 permit. This includes
regular monitoring data as well as regular reports from conditions in the 2020 permit requiring Process
Control Logs (monthly) and a Treatment System Evaluation (quarterly). In addition, the Division's Laboratory
Section conducted an instream assessment of adjacent streams as required in the 2020 permit and results of
this assessment were considered.
Facility Operation:
The Pine Mountain Lakes facility has operated for the last year with no compliance issues. While the system
had previously had some issues with limits violations, there have been no limits issues over the first year of the
reissued permit. Flow issues had also been a concern but the facility has installed a new flow measurement
device and has reported consistent flow numbers. Average flow for the year is 0.0042MGD which is well below
the average in the previous permit cycle.
Treatment System Evaluation:
The permittee and ORC reported their progress quarterly on the treatment system evaluation. Three Quarterly
reports and the Annual report are attached to this Fact Sheet with the findings and discussions. Issues
discussed and reported are summarized below:
• New flow meter installed in November 2020.
• Various equipment noted as having preventative maintenance over the course of the year.
• All 18 manholes visually inspected. Major issues found related to manhole ring offset and root
intrusion where the sewer line enters/leaves the manhole. Potential efforts needed -> re -grout pipe
inlets and outlets, repair/retrofit manhole rings.
• Some work done to try and address duck weed in finishing pond but regrowth quickly overtakes again.
Noted a need to add aeration and baffling. Also noted need for streambank stabilization efforts around
the pond.
• Reports have noted that Red Bird Utilities is in the process of acquiring the system. They applied to the
NC Utilities Commission in September but the process has not yet been approved. This issue is
significant because with the acquisition, Red Bird will have to be involved with decisions on needed
repairs and updates. Red Bird has contracted with a consultant to do an assessment of the water and
wastewater systems but has not provided Pine Mountain with a copy of the report. DWR staff did find a
document in the Red Bird application docket on the Utilities Commission website that outlines
Wastewater System needed upgrades. The document is included later in the Fact Sheet.
Instream Water Quality Assessment:
In September 2021 the DWR - Water Sciences Section (WSS) conducted an assessment as required in Part I
Section A. (4.) of the permit. The assessment looked at locations on Jacobs Fork Creek upstream and
downstream of the WWTP discharge and also looked at a location on White Oak Creek upstream of the
discharge.
Pine Mountain Lakes WWTP Permit Modification Request Fact Sheet
NPDES Renewal 2020
Page 2

The DWR-WSS provided a memo outlining the results of this assessment. The full document can be found in
the Laserfiche document files (2021 folder) for this permit. The first few pages that summarize the results and
the study are included in the Fact Sheet. The downstream assessment site on Jacobs Fork Creek was rated
Excellent and was not substantially different from the upstream Jacobs Fork Creek reference site. This would
indicate that the discharge is not impacting water quality in the stream. White Oak Creek results also indicated
that this watershed did not appear to impact Jacobs Fork Creek but the study did recommend further study of
White Oak Creek.
Staff from the Asheville Regional Office and Raleigh Central Office have reviewed the above information and
determined that the request for monitoring adjustments is acceptable and should be approved. The monitoring
modifications are made in accordance with 15A NCAC 02H.0114(b) and do not require further public notice.
The modifications in the permit effluent tables are:
• Adjustment of monitoring frequency for BOD, TSS and Fecal Coliform from two (2) times per week
to weekly.
• Removal of upstream and downstream monitoring requirement for Fecal Coliform.
• Footnote on requesting monitoring modification is no longer needed and has also been removed.
This results in renumbering of the remaining footnotes in the permit on each effluent page.
The Process Control monitoring and reporting as required in Part I Section A. (3.) of the permit remain in
effect as do the requirement for the deemed permitted collection system. In addition, the implementation
portion of the findings from the Treatment System Evaluation process in Section A. (3.) should be under way
in the next year of the permit.
Pine Mountain Lakes WWTP Permit Modification Request Fact Sheet
NPDES Renewal 2020
Page 3

12/10/21, 9:03 AM Mail - Bennett, Bradley - Outlook
RE: Draft Permit and Fact Sheet for Pine Mountain Permit Mod
Wiggs, Linda <[e-mail]>
Thu 12/9/2021 9:50 AM
To: Bennett, Bradley <[e-mail]>
In the letter on page two, the bullet about the footnote is a bit confusing because there is still a footnote 4 in this mod. So something to the effect of "
The footnotes have been changed to reflect this modification. This results in renumbering of the remaining ........etc."
In table A.1. you have footnote number 4 next to Fecal Geo Mean, don't think you want 4 there, perhaps no footnote there or footnote 3 there?
Don't forget to add the dates when you are ready.
Otherwise, awesome as usual.
Thanks) l l
Oh yeah, Landon is ok with this modification. He said, Seems logical based on our data and results.
D,�E
!' !
j/rfJ,7 f I
Environmental Senior SpecialistlDivision Water Resources
North Carolina Department of En-%ironmental Quality
828-296-4500 (Office)
Linda.uiggsgncdenngov
From: Bennett, Bradley
Sent: Wednesday, December 8, 2021 4:58 PM
To: Wiggs, Linda <[e-mail]>
Subject: Draft Permit and Fact Sheet for Pine Mountain Permit Mod
Hey Linda,
I have put together a draft permit for your review. Also attached a Fact Sheet for the mod. Take a look and let me know if you have any
comments.
Thanks for your help.
BB
Bradley Bennett
Compliance and Expedited Permitting
NC Division of Water Resources
1617 Mail Service Center
Raleigh, NC 27699-1617
Phone: [phone]
Email: bradley.bennettncdenr.gov
Email correspondence to and from this address may be subject to public records laws
https://outlook.office365.com/mail/inbox/id/AAMkADgl YjdhZmlxLTMzMGYtNGU3Nil hNGU4LTY3M2E1 ODhmOGQxYgBGAAAAAACylgPJgHeWQptjf

12/8/21, 4:14 PM
Accomplishments +-
Mail - Bennett, Bradley - Outlook
Wiggs, Linda <[e-mail]>
Tue 11/30/2021 3:30 PM
To: Bennett, Bradley <[e-mail]>
j 5 attachments (663 KB)
Pine Mtn Lakes Annual highlighted_ Collection System and WWTP Performanc....pdf, Pine Mtn 1st Qtrly_highlighted_ report for WWTP and Collection
system NC....pdf, Pine Mtn Bullet Point -highlighted- Summary for WWTP and Collection syste....pdf, Pine Mtn Lakes 2nd Qtrly-highlighted- Performance
report May 2021.pdf, Pine Mtn Lakes 3rd Qtrly_highlighted_ Performance report August 2021.pdf,-
See attached. I have highlighted implemented items in yellow, still needing implementation in red and moving forward with new owner
in green. It appears most of the red are anticipated to be undertaken by new owner as they are some of the big ticket items needed
similar to CIP for a Utility. I figure the compliance with the effluent limitations and no SSO as well as the benthic study would all be
considered contributing factors of the accomplished or positive action items implemented.
The Bullet Point attachment is the first permit required report followed by quarterly 1, 2, 3, and Annual.
L6da 01r-P
EnYirorzmental Senior SpecaalistlDivision iYater Resources
North Carolina Department of Environmental Quaiity
828-296-4500 (Office)
Linda-u^iggs&cdenr-gov
E7n,eJCwtzspDrdtxr a to and tres,. Uis address s sti*ct IUD the Akyth CarcA+a3 FUW Fectxds Law and
m3 y be dscbwd to MW pxtes
https:Houtlook.office365.com/mail/id/AAMkADg1YjdhZmIxLTMzMGYtNGU3Ni1 hNGU4LTY3M2E10Dhm0GQxYgBGAAAAAACyIgPJgHeWQptjfgCAO... 1/1

December 2, 2020
NC Dept. of Environmental Quality -Div. of Water Resources
Asheville Regional Office
2090 US 70 Highway 70
Swannanoa, N.C. 28779
Attn. Mr. G. Landon Davidson, PG
Regional Supervisor, Water Quality Regional Operations Section
Subject: Pine Mtn. Lakes WWTP and Sewer Collection
System-NPDES NC0036935-Burke County
Treatment System Evaluation per Section
A.(3). of NPDES NC0036935
Dear Mr. Davidson,
Per conditions in Pine Mtn. Lakes recently issued NPDES permit NC0036935 in Burke County; Pine Mountain Lakes &
POA offer the following 'Bullet Points', as an evaluation of the current WWTP and Sewer Collection system serving Pine
Mtn Lakes POA (property owners association) to meet section A.(3) NPDES permit requirements. This document is set to
list WWTP area first and then Sewer Collection system. We have replaced Environlink as our operator and secured the
wastewater treatment and sewer collection services from Mr. Don Price, Grade 4 Bio. Certification 10536, and Grade 4
Collection certification of 991335. He is also doing our well water system.
W WTP-
• A current review of the operation of the 20,000 GPD Package WWTP and Chlorine dissipation pond is under way
with the inclusion of Influent BOD & TSS monitoring to determine the loading rates and characteristics on the
WWTP. After loading rates can be determined, a determination can then be made on solids/sludge production
/accumulation, and a more defined wasting schedule determined. This should take about 90 days and is weather
dependent and dependent on system usage, which as you are aware can be seasonal. There are only about 30
townhouses, the motel/Christian center, POA office and Golf shop on the WWTP. The process Control plan and
reporting document referenced in our renewed permit has been implemented with the addition of a time
in/time out column for the ORC.
• The current chlorine dissipation pond, as it's referred to, but also functions as a polishing pond is also currently
being reviewed for loading and operation. As you are aware, there is an accumulation of 'Duck Weed' on the
surface of the pond. Plans are being made to manually remove the duckweed and could possibly take until
spring of 2021, late March or April depending on weather and additional outside contactor assistance that may
be needed. Other issues with the polishing pond are to get duckweed off and create conditions to prevent it
from re -occurring. My thought is to add diffused aeration to the pond to accomplish this. The question is, will
Pine Mtn. Lakes be required to apply for and receive an A to C (authorization to construct) prior to adding
aeration to the pond? The addition of aeration would also serve as a deterrent to animals and varmints taking
up residence in and around the pond. Pine Mtn. would also like to inquire about being allowed to shore up and
secure the pond's embankment and impoundment area adjacent to White Oak creek. This area is showing
indications or potential breech if efforts aren't made to prevent this. Is there a Nationwide 401 permit Pine Mtn.
could follow to address this? Finally, in regards to adding a liner to the pond, after review and determination of
installing a liner, will Pine Mtn. be required to apply for and receive an A to C for this?

Pine Mtn. Lakes Treatment System, NC0036935
Evaluation. Page 2
WWTP Cont'd.
• Stand-by generator- The current stand-by generator is being evaluated for possible 're-build/retrofit', but this
may not be feasible due to age and condition. Don Price has been researching for possible used units that could
be used to meet stand-by power requirements. This may take a little while, would request a 6 month time frame
to get completed.
• Effluent flow meter — an ISCO model 3010 ultrasonic flow meter was installed on Nov. 30, 2020, and has been
put in service on same day. It does continuous recording on a 'flash drive', which is changed out on a 30 day
interval. We have been taking a visual reading and recording flow for the day. Prior to this, Don Price was
reading staff gauge and weir on effluent WWTP and making estimate based on reading.
Sewer Collection System
• Plans to conduct a visual inspection of the sewer collection system and associated manholes is planned for early
spring 2021, when weather conditions allow for and volunteer assistance can be scheduled. Pine Mtn. will also
secure dye tablets to conduct dye testing of the manholes and cleanouts within the system, with additional
focus being made to areas located adjacent to and in close proximity to any streams. Pine Mtn. will request
smoke test machine loan from ARO-Water Quality Regional Operations section, to conduct in-house smoke
testing in early spring 2021. In conducting visual observations and dye testing, Pine Mtn. plans to GPS manholes
and review/update existing sewer maps to follow requirements of 15A NCAC 02T .0403, Permitting by regulation
(deemed permitted). Pine Mtn. plans to use this as guidance in operation of the sewer collections system within
its purview. Additionally, Pine Mtn. plans to develop and implement a 'Sewer Use Policy/Ordinance' for the
existing collection system within its covenant and allowances. After smoke testing, dye testing, and evaluation of
data from the efforts are obtained, Pine Mtn will provide a list of corrective actions and time line for their
implementation. An estimated date for completion of this process is early to mid -summer 2021, about early
June -July period.
Pine Mtn. request input from the Asheville Regional Office regarding this plan to meet section A.(3). of NPDES permit
NC0036935 and the other items listed above. Should you have questions or need additional information, please contact
828-437-4894 or email [e-mail]. We look forward to hearing from you and your assistance in
helping us meet our NPDES permit and complying with the regulations.
Sincerely,
Edith Stitts, Pine Mtn. POA President
Cc: Linda Wiggs — NCDEQ-DWR-ARO
Don Price -Pine Mtn. Lakes WWTP ORC

Pine Mtn. Lakes WWTP
Sewer Collection System
1" Quarter Performance Report
For Time Period November 1, 2020 to January 31, 2021
General Information
Regulated Entity: Pine Mtn. Lakes POA (Property Owners Association)
Responsible Entity: Pine Mtn. Lakes POA
Contact persons: POA President, Mrs. Edith Stitt
Phone No. 828-390-9131
Operator / ORC, Donald R. Price
Phone No. 828-919-0624
Pine Mtn. Lakes POA Sewer Collection System consists of `1' main sewer pump station,
located at the WWTP and about four thousand (4000) feet of gravity line and force main, and 15
to 20 manholes. Sewer is pumped from the pump station to the 20,000 gpd WWTP located just
below the pump station. The wastewater is treated by that facility and discharged into Jacobs
Fork Creek.
II. Performance
Pine Mtn. Lakes Sewer Collection System & WWTP has continued excellence in compliance
and no observed overflows for this quarter. Pine Mtn Lakes PQA recognizes the (I & I) Inflow
and Infiltration problems in the system. These problems are being addressed and corrected
through studies and observations and reviewing the best options for Pine Mtn. to address sewer
rehabilitation projects.
Sanitary Sewer Overflows (SSO)
Pine Mtn. Lakes WWT system and sewer collection system had `NO' overflows during this
quarter.
Wastewater Treatment Plant Operation (WWTP)
Pine Mtn Lakes WWTP consists of a 20,000 gal./day package plant, with average daily
flows equal to about 3500 gal./day. With the installation of a new flow meter in late
November 2020, staff have been able to visually notice difference in flow due to rainfall
and wet weather. A total of `4' manholes have been visually reviewed and the major
deficiency noticed is the manhole ring is offset from the manhole cone. There is also
indication of root intrusion around sewer pipe as it enters the manhole base. Smoke
testing of the entire sewer system at Pine Mtn. is planned for late spring when rainfall is
down some, so as to make deficiencies more observable.

Compliance with permitted parameters discharged from the WWTP is currently in
compliance with NPDES permit NC0036935, and duckweed accumulation on the
chlorine dissipation pond has been addressed and we estimate one-third to have been
removed. Care in removal of the duckweed is being made so as to not upset compliance
with discharge parameters. Research is also currently underway to determine streambank
stabilization footage allowed by Army Corps of Engineers under the 401 nationwide
section of the Clean Water Act. It currently appears that 500 feet of streambank can be
stabilized under the nationwide 13 for 401 certification, and further review will take place
regarding this over the next 4 months or so.
- A septic tank pumper was obtained to remove 3000 gallons of sludge from the WWTP,
and current timer controls for blower operation has been adjusted to assist with winter
operation. Settable Solids percentage continues at around 30 to 35% in a 1000 mL
cylinder, and miss concentration continues at around 2400 — 2500 mg/L.
Preventative maintenance for the WWTP blowers and influent pump station has been
completed with new belts for blower no. 1, oil change and lubrication for both blowers
and mechanical seal oil change and lubrication for both influent pump station pumps.
This is a planned 6-month interval PM.
This quarterly report and notice is required by NPDES Permit NC0036935. For further
information contact Mr. Don Price at [phone].
No visual areas where blockages and discharges could potentially occur have been observed.
III. Notification
A public notice was issued via Pine Mtn. Facebook page and is also posted on outside bulletin
board at the POA office. This notification circulates to all residents and property owners at Pine
Mtn.. The notice informs the citizens and businesses of their ability to receive the Quarterly
Performance Report at the POA office, and residents can request a copy of same.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify that this report has been made available to the customers of Pine
Mtn. Lakes WWT system, and that those customers have been notified of its availability.
� ( 0,11
Donald R. Price, ORC WWTP
Cert. # 10536
Feb. 28, 2021
Date

Pine Mtn. Lakes WWTP
Sewer Collection System
2" a Quarter Performance Report
For Time Period February 1, 2021 to April 30, 2021
I. General Information
Regulated Entity: Pine Mtn. Lakes POA (Property Owners Association)
Responsible Entity: Pine Mtn. Lakes POA
Contact persons: POA President, Mrs. Edith Stitt
Phone No. 828-390-9131
Operator / ORC, Donald R. Price
Phone No. 828-919-0624
Pine Mtn. Lakes POA Sewer Collection System consists of `1' main sewer pump station, located at the
WWTP and about four thousand (4000) feet of gravity lines and force main. Sewer is pumped from
the pump stations to the 20,000 gpd WWTP located just below the pump station. The wastewater is
treated by that facility and discharged into Jacobs Fork River. Pine Mtn. Lakes POA water and sewer
system has started the process to be acquired by a utility service referred to as Cardinal Utilities. The
utility service is in the process of obtaining Public Utility status through the NC Utilities Commission,
and a finalization date has not been established as of date of this Qtrly. Report.
II. Performance
Pine Mtn. Lakes POA Sewer Collection System has continued excellence in compliance and no
observed overflows for this quarter. Pine Mtn. Lakes POA recognizes the (I & I) Inflow and
Infiltration problems in the system. These problems are being addressed and corrected through studies
and continued sewer collection physical observations via pulling manhole lids and reviewing invert
flow observances, to allow for the determination of the best options for Pine Mtn. to address sewer
rehabilitation projects.
Sanitary Sewer Overflows (SSO)
Pine Mtn. Lakes WWT system and sewer collection system had `NO' overflows during this quarter.
Wastewater Treatment Plant Operation (WWTP)
Pine Mtn Lakes WWTP consists of a 20,000 gal./day package plant, with average daily flows
equal to about 3000 gal./day for this quarter. We continue to monitor flows and rain periods,
and have noticed a considerable flow increase during rainfall periods. A total of `7' manholes
have been visually reviewed and the major deficiency observed is the manhole ring is offset
from the manhole cone. There is also indication of root intrusion around the sewer pipe as it
enters and exits the manhole base. Smoke testing of the entire sewer system at Pine Mtn. is
planned for a later time, when staffing and resource availability is improved.

Pine Mtn Lakes POA, 2nd Qtr. Report
for February 1 to April 30, 2021;
Page 2
Compliance with permitted parameters discharged from the WWTP is currently in compliance
with NPDES permit NC0036935, and the duckweed accumulation on the chlorine dissipation
pond continues to be addressed, `BUT' the duckweed continues to return with a vengeance
during the warmer periods! We have to practice care in the removal of the Duckweed so as to
not upset continued compliance with discharge parameters. For complete removal of the
Duckweed and prevention of its re -occurrence, the installation and addition of aeration and
curtain baffling will need to be employed in the pond. This type of addition would have the
added benefit of improving detention time and keeping unwanted varmints from burrowing and
taking up residence in and around the pond. The proposed Utility company acquiring Pine Mtn.
water and wastewater has also had representatives of McGill Associates on site to assess the
current operational status and condition the water and wastewater system is in. No final report
has been received as of time of this report. But we hope to have McGill Associates report on
this by mid -year or so. Also, the condition of the stream bank adjacent to the chlorine
dissipation pond and the influent pump station was brought to McGill's attention, along the
findings of Army Corps of Engineers research into 401 nationwide section of the Clean Water
Act. It currently allows up to 500 feet of streambank can be stabilized under the nationwide 13
for 401 certification. Further review by all parties here at Pine Mtn. regarding this should be
occurring within 90 days.
- Heavy rainfall that has occurred over the past 90 days has caused some wash -out of solids from
the WWTP. This wash -out has not adversely affected the discharge or our compliance status. It
has altered our settleable solids, and lowered our percentage of settleable solids to 13 to 18
percent, and our MLSS concentration to between 1200 and 1270 mg/L.
- We continue to monitor all equipment and preventative maintenance schedule for the same.
This quarterly report and notice is required by NPDES Permit NC0036935. For further information
contact Mr. Don Price at [phone].
III. Notification
A public notice was issued via Pine Mtn. Facebook page and is also posted on the outside bulletin
board at the POA office. This notification circulates to all residents and property owners at Pine Mtn.
The notice informs the citizens and businesses of their ability to receive this Quarterly Performance
Report at the POA office, and residents can request a copy of the same.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the best of my knowledge. I
further certify that this report has been made available to the customers of Pine Mtn. Lakes WWT
system, and that those customers have been notified of its availability.
Donald R. Price, ORC WWTP
Cert. # 10536
April 30, 2021
Date

Pine Mtn. Lakes WWTP
Sewer Collection System
3rd Quarter Performance Report
For Time Period May 1, 2021 to July 31, 2021
I. General Information
Regulated Entity: Pine Mtn. Lakes POA (Property Owners Association)
Responsible Entity: Pine Mtn. Lakes POA
Contact persons: POA President, Mrs. Edith Stitt
Phone No. 828-390-9131
Operator / ORC, Donald R. Price
Phone No. 828-919-0624
Pine Mtn. Lakes POA Sewer Collection System consists of `1' main sewer pump station, located at the
WWTP and about four thousand (4000) feet of gravity lines and force main. Sewer is pumped
from the pump stations to the 20,000 gpd WWTP located just below the pump station. The
wastewater is treated by that facility and discharged into Jacobs Fork River. Pine Mtn. Lakes
POA water and sewer system has started the process to be acquired by a utility service referred
to as Cardinal Utilities. The utility service is still in the process of obtaining Public Utility
status through the NC Utilities Commission, and a finalization date has not been established as
of date of this Qtrly. Report.
II. Performance
Pine Mtn. Lakes POA Sewer Collection System has continued excellence in compliance and no
observed overflows for this quarter. Pine Mtn. Lakes POA recognizes the (I & I) Inflow and
Infiltration problems in the system. These problems are being addressed and corrected through studies
and continued sewer collection system physical observations via pulling manhole lids and reviewing
invert flow observances, to allow for the determination of the best options for Pine Mtn. to address
sewer rehabilitation projects.
Sanitary Sewer Overflows (SSO)
Pine Mtn. Lakes WWT system and sewer collection system had `NO' overflows during this quarter.
Wastewater Treatment Plant Operation (WWTP)
Pine Mtn Lakes WWTP consists of a 20,000 gal./day package plant, with average daily flows
equal to about 3500 gal./day for this quarter. We continue to monitor flows and rain periods,
and have noticed a considerable flow increase during rainfall periods. A total of `12' manholes
have been visually reviewed and the major deficiency observed is the manhole ring is offset
from the manhole cone. There is also indication of root intrusion around the sewer pipe as it
enters and exits the manhole base. Smoke testing of the entire sewer system at Pine Mtn. is
planned for a later time, when staffing and resource availability is improved.

Pine Mtn Lakes POA, 3rd Qtr. Report
for May 1 to July 31, 2021;
Page 2
Compliance with permitted parameters discharged from the WWTP is currently in compliance
with NPDES permit NC0036935, and the duckweed accumulation on the chlorine dissipation
pond continues to be addressed, `BUT' the duckweed continues to return with a vengeance
during the warmer periods! We have to practice care in the removal of the Duckweed so as to
not upset continued compliance with discharge parameters. For complete removal of the
Duckweed and prevention of its re -occurrence, the installation and addition of aeration and
curtain baffling will need to be employed in the pond. This type of addition would have the
added benefit of improving detention time and keeping unwanted varmints from burrowing and
taking up residence in and around the pond. The proposed Utility company acquiring Pine Mtn.
water and wastewater has also had representatives of McGill Associates on site to assess the
current operational status and condition the water and wastewater system is in. No final report
has been received as of time of this report, and discussions regarding adding curtain baffling
and aeration to the pond were discussed. But we hope to have McGill Associates report on this
by mid -September or so. Also, the condition of the stream bank adjacent to the chlorine
dissipation pond and the influent pump station was brought to McGill's attention, along the
findings of Army Corps of Engineers research into 401 nationwide section of the Clean Water
Act. It currently allows up to 500 feet of streambank can be stabilized under the nationwide 13
for 401 certification. Further review by all parties here at Pine Mtn. regarding this should be
occurring within 90 days.
Heavy rainfall that has occurred over the past 90 days has caused some wash -out of solids from
the WWTP. This wash -out has not adversely affected the discharge or our compliance status. It
has not altered our settleable solids, and our percentage of settleable solids continues to be in
the range of 13 to 18 percent, and our MLSS concentration to between 1300 and 1900 mg/L.
- We continue to monitor all equipment and preventative maintenance schedule for the same.
This quarterly report and notice is required by NPDES Permit NC0036935. For further information
contact Mr. Don Price at [phone].
III. Notification
A public notice was issued via Pine Mtn. Facebook page and is also posted on the outside bulletin
board at the POA office. This notification circulates to all residents and property owners at Pine Mtn.
The notice informs the citizens and businesses of their ability to receive this Quarterly Performance
Report at the POA office, and residents can request a copy of the same.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the best of my knowledge. I
further certify that this report has been made available to the customers of Pine Mtn. Lakes WWT
system, and that those customers have been notified of its availability.
Donald R. Price, ORC WWTP
Cert. # 10536
August 26, 2021
Date

Pine Mtn. Lakes WWTP
Sewer Collection System
NPDES Permit NC0036935, Burke County
(4t' Qtr.) Annual Performance Report
For Year Nov. 1, 2020 to Nov. 1, 2021
4th Qtr. Time period August 1, 2021 to October 31, 2021
I. General Information
Regulated Entity: Pine Mtn. Lakes POA (Property Owners Association)
Responsible Entity: Pine Mtn. Lakes POA
Contact persons: POA President, Mrs. Edith Stitt
Phone No. 828-390-9131
Operator / ORC, Donald R. Price
Phone No. 828-919-0624
Pine Mtn. Lakes POA Sewer Collection System consists of `1' main sewer pump station 18 manholes, and
about four thousand (4000) of gravity lines and force mains. Sewer is pumped from the pump station to
the 20,000 gpd WWTP located across Wards Gap Rd (NCSR 1901), Connelly Springs, North Carolina,
28612.The wastewater is treated by that facility and discharged into Jacobs Fork Creek. Pine Mtn Lakes
POA water and sewer system is in the process of being acquired by `Red Bird Utilities', out of Missouri.
Red Bird made the filing on September 30, 2021 with all required paperwork to the NC Utilities
Commission, and are awaiting confirmation from the same. We expect finalization by January 1, 2022, if
all paperwork and NC Utilities Commission requirements are met.
II. Performance
Pine Mtn. Lakes POA Sewer Collection System continued excellence in compliance and observed no
overflows for this quarter nor the entire reporting year of Nov. 1, 2020 to Oct. 31, 2021. Pine Mtn. Lakes
POA recognizes the (I & I) Inflow and Infiltration problems in the system. These problems are being
addressed and corrected through studies and continued sewer collection system physical observations via
pulling manhole lids and reviewing invert flow observances, to allow for determination of the best options
for Pine Mtn to address sewer rehabilitation projects. Pine Mtn. POA is keeping `Red Bird Utilities' aware
of the ongoing sewer collection system review and making them aware of options as available from the
viewpoint of Grade 4 Sewer Collection operator, Mr. Don Price — Grade 4 Collection number:991335.
This includes a complete system wide cleaning via small jet machine, and re -grouting of pipe into and out
of manholes in addition to repair and retrofit of manhole rings and lids.
Sanitary Sewer Overflows (SSO)
Pine Mtn. Lakes POA Sewer Collection had `NO' overflows during this reporting period nor for the entire
period of Nov. 1, 2020 to October 31, 2021.

Pine Mtn. Lakes POA, Annual Report, Nov. 1, 2020 — Oct. 31, 2021
(4th Qtr. Aug. 1, 2021 to Oct. 31, 2021)
Page 2
Wastewater Treatment Plant Operation (WWTP)
Pine Mtn. Lakes WWTP consists of a 20,000 GPD package plant, with average daily flows equal
to about 3,000 gpd for this quarter, and — 4,200 avg. gpd for the entire year. As of Friday, Nov. 5th
a total of 1,580,400 gallons were recorded on the flow meter installed Nov. 23, 2020; and was
recently calibrated by KDT Services out of Hendersonville on Thursday Nov. 41h, 2021.
We have also recently `PM'd" (lube and oil change, along with station bubbler control
maintenance) the Pump Station at the WWTP, and have visually reviewed all 18 manholes.
We are awaiting the arrival of `Red Bird' to allow their input into the best course of action to rehab
& retrofit the sewer collection system and the WWTP. Data from Samples collected of the WWTP
effluent and upstream and down Stream Fecal coliform data are attached to this report. In addition
to the report, Pine Mtn. Lakes POA is requesting to go to the draft NPDES Permit NC0036935,
dated July 7, 2020, and to include the existing `Process Control' requirement (included the
reporting page for same), `deemed' permitted sewer collection system requirements. The current
permit issued September 23, 2020, Part I, A.(I), footnote 4. States: Following implementation of
actions required as a result of the reviews in the Treatment System Evaluation [Section A.
(3.)Isampling frequencies and requirements may be reduced upon written request and approval by
the Division'... Implementation of this footnote would allow Pine Mtn. Lakes to go back to weekly
monitoring and cease stream monitoring of Upstream and down stream Jacobs Fork and Upstream
monitoring of White Oak Creek. I believe the last I heard (have not received official copy of the
instream assessment by DWR staff?), stated the White Oak Creek upstream assessment revealed a
Good/Fair assessment, the Jacobs Fork Creek upstream assessment revealed a Good assessment,
and the Jacobs Fork Creek downstream revealed an Excellent assessment. This along with effluent
monitoring data shows the operator attention and process control monitoring implementation by
Pine Mtn. operators has achieved compliance with NPDES permit NC0036935 limitations and
Water Quality Standards.
Red Bird Utilities had an assessment of both the water and wastewater systems completed by
McGill Associates in late July 2021, but Pine Mtn. has not received results of that assessment. We
did go over the deficiencies currently at the WWTP, Collection System, and chlorine dissipation
pond, and Water System including well(s) and distribution system. In reviewing those deficiencies,
we covered the stand-by generator, the duckweed accumulation on the pond, the streambank
deterioration along White Oak Creek adjacent to the pump station and pond.
- We are continuing to monitor all equipment and the entire sewer collection system in addition to
needs at the WWTP for any issues that could create a non-compliance condition.
This annual (4th qtr.) report and notice is required by NPDES permit NC0036935. For further information
contact Mr. Don Price at [phone]
III. Notification
A public notice was issued to each Condominium owner and to the Motel/suites owner via the Pine Mtn.
Facebook page, and is also available at the POA office, to offer education as to what to do with `Grease'
or `FOG' (fats, oils, and grease), and how best to address the issue at Pine Mtn. Lakes WWTP and sewer
collection system.

Pine Mtn. Lakes POA, Annual Report, Nov. 1, 2020 — Oct. 31, 2021
(4th Qtr. Aug. 1, 2021 to Oct. 31, 2021)
Page 3
IV. Certification
I certify under penalty of law that this report is complete and accurate to the best of my knowledge. I
further certify that this report has been made available to the customers of Pine Mtn Lakes WWT system,
and that those customers have been notified of its availability.
" (1'�. pmela—
Donald R. Price, ORC WWTP
_November 7, 2021
Date

Full Document in Laserfiche
Jacob Fork, Pine Mountain Lakes WWTP Investigation
Burke County, North Carolina, 14 September 2021
North Carolina Department of Environmental Quality
Division of Water Resources
Water Sciences Section
Biological Assessment Branch
Chris Verdone, Aquatic Biologist, Biological Assessment Branch 22 November 2021
Eric D. Fleek, Supervisor, Biological Assessment Branch 22 November 2021

SUMMARY
Jacob Fork and White Oak Creek were sampled for benthic macroinvertebrates on 14
September 2021. The purpose of these samples was to determine the effect of the Pine Mountain
Lakes WWTP (Permit # NC0036935) on water quality in Jacob Fork. The effluent from this
WWTP is discharged into Jacob Fork below White Oak Creek. Three sampling sites were
selected, two on Jacob Fork, one approximately 100 in (328 ft.) downstream of the waste water
discharge pipe and one upstream of White Oak Creek to act as the reference site (Fig. 1). White
Oak Creek was also sampled to assess whether it was having any effect on water quality in Jacob
Fork.
Stream conditions on 14 September 2021 were ideal for conducting benthic samples,
water levels were near median and water clarity was high. No waste water was observed from
the discharge pipe on the day the samples were collected. The downstream location was sampled
first to avoid introducing organisms into the reach due to drift caused by sampling activities. The
upstream reference was sampled second and White Oak Creek was sampled last. Although these
sites are physically located in the Piedmont, they were assessed using mountain metrics as >95%
of their contributing drainage areas reside in the Blue Ridge level III Ecoregion. Full Scale
samples were taken at Jacob Fork and an EPT sample was taken at White Oak Creek.
The downstream Jacob Fork site received an EXCELLENT bioclassification, the highest
possible classification score (Table 2). Habitat score (75) was lower than the upstream reference
site (83) largely due to poorer riffle habitat (Table 1). However, Jacob Fork, below the waste
water discharge, recorded 40 EPT, two more than the reference site (38), which helped tip the
downstream site over the threshold for an Excellent bioclass rating, whereas the reference site
received a GOOD. Although these two reaches earned different bioclassifications, they score
more closely than the bioclass indicates.
Physiochemical parameters were nearly exactly the same between the two sites as well.
Dissolved oxygen, pH, and specific conductance were essentially the same between the two
locations (Table 1). As previously stated, the WWTP was not discharging during our sampling
activities. Based on the samples taken on 14 September 2021, there does not appear to be a
substantial difference in water quality between the upstream reference site and the reach
downstream of the Pine Mountain Lakes WWTP (Permit # NC0036935).
White Oak Creek received a Good -Fair bioclassification recording only 26 EPT taxa.
This location scored relatively well in the habitat assessment (86) (Table 1), but it appeared to
have been affected from recent flooding. Many large debris jams had converted much of the
sampling reach into pool habitat, which generally has lower EPT richness than riffle or run
habitats. Based on the bioclass rating from Jacob Fork, White Oak Creek does not appear to be
substantially impacting Jacob Fork. White Oak Creek should be sampled again during the next
Catawba Basin cycle to determine if the mediocre bioclassification it received was the result of a
stochastic high flow event or other possible stressors.
2

STUDY SITES
The three sampling locations are located approximately 0.3km east of SR 1901 (Wards Gap
Rd.), east of Pine Mountain Golf Course, in Burke County North Carolina (Fig. 1).
(CB413) Jacob Fork, below White Oak Creek (35.58761,-81.58161) (Fig. 2) is located
approximately 120 m downstream of White Oak Creek and about 100 m downstream of the
wastewater effluent pipe from the Pine Mountain Lakes WWTP. This site is in the
Northern Inner Piedmont (45e) level IV ecoregion at an elevation of 365m (1200 ft.) and
has a drainage area of 55.7 km2 (21.5mi). 95.5% of the contributing watershed resides in
the Blue Ridge Level III Ecoregion.
• (CB414) Jacob Fork, above White Oak Creek (35.58886,-81.58234) (Fig. 3) is located
approximately 70m upstream of White Oak Creek. This site is in the Northern Inner
Piedmont (45e) level IV ecoregion at an elevation of 365m (1200 ft.) and has a drainage
area of 42.7 km2 (16.5 mi2). 98.3% of the contributing watershed resides in the Blue Ridge
Level III Ecoregion.
• (CB415) White Oak Creek below SR 1901 (Wards Gaps Rd.) (35.58832,-81.58249) (Fig.
4) is located 360 m east of SR 1901. This site was sampled approximately 20 m upstream
of the confluence with Jacob Fork. This site is in the Northern Inner Piedmont (45e) level
IV ecoregion at an elevation of 365m (1200 ft.) and has a drainage area of 12.8 km2 (4.93
mi2). 98.3% of the contributing watershed resides in the Blue Ridge Level III Ecoregion.
3

Legend North Carolina
• Bent hic s
Stream
County
Blue Rids
L Piedmont
Coastal Plain
NCFMP, NCDOT, NCCGIA
Figure 1. Benthic sampling sites on Jacob Fork and White Oak Creek, Burke County, North
Carolina.
4

12/8/21, 4:16 PM
Mail - Bennett, Bradley - Outlook
RE: Docket No. W-1328, Sub 11: Red Bird Utility Operating Company, LLC - Pine Mountain Lakes
Franklin, Mike <[e-mail]>
Tue 11/30/2021 9:36 AM
To: Bennett, Bradley <[e-mail]>
Hey Bradley, The application submitted by Red Bird was initially determined to be deficient by the Public Staff (unfortunately this is
common for their applications). The Public Staff sent Red Bird a letter on November 1, 2021 identifying the deficiencies and Red Bird
responded on November 3, 2021 with the required information. The Public Staff has drafted data requests for Red Bird and Pine
Mountain to respond to — those are currently with Public Staff— Legal for review. I expect those will be sent out this week with a 14 day
response time. From a priority standpoint, we have moved it ahead of most of the previously filed Red Bird applications and we have
informed Red Bird of this. There are only two ahead of it in priority, and both of those are pretty far along in the process. I expect the
Public Staff will take a proposed Order to the Commission in early January scheduling hearings and providing customer notice. That
Order will set the date for the public hearing and the expert witness hearing (if needed). I still need to hear from the Public Staff — Legal
if an expert witness hearing will be needed. Those are normally held when the Public Staff disagrees with the applicant on rates or what
is to be included in rate base. For Pine Mountain that would most likely be the purchase price. After the expert witness hearing, the
Commission will issue the Order approving the franchise about 60 days later although it may be sooner. For what it's worth, I recently
worked with the Commission on an Order scheduling hearings and the earliest I could get an expert witness hearing was April 6, 2022.
That means a Pine Mountain expert witness hearing would be after that although the public hearing would be sooner. If an expert
witness hearing is not required, an Order approving the franchise could be issued earlier. Hope that is not too much information for you
or too confusing. Call or email me if you have any questions.
Mike Franklin
Water, Sewer & Telephone Division - Public Staff
430 N. Salisbury Street, Suite 2074
4326 Mail Service Center
Raleigh, NC 27699-4300
Ph: [phone]
E-MAIL CORRESPONDENCE TO AND FROM THIS ADDRESS IS SUBJECT TO THE NORTH CAROLINA PUBLIC RECORDS LAW AND MAY BE
DISCLOSED TO THIRD PARTIES.
From: Bennett, Bradley <bradley. ben [e-mail]>
Sent: Tuesday, November 30, 2021 9:11 AM
To: Franklin, Mike <[e-mail]>
Subject: Re: Docket No. W-1328, Sub 11: Red Bird Utility Operating Company, LLC - Pine Mountain Lakes
Hey Mike,
Just wanted to see if there are any updates on this application that you can pass along. I know it is short notice, but I have a
meeting with regional office staff at 10:00 today to discuss a request from Pine Mountain Lakes and it would be helpful to
know the status if you could get in touch before then. I am not in the office today so email is the best way to reach me.
Thanks
BB
Bradley Bennett
Compliance and Expedited Permitting Phone: [phone]
NC Division of Water Resources
1617 Mail Service Center Email: [e-mail]
Raleigh, NC 27699-1617
Email correspondence to and from this address may be subject to public records laws
From: Franklin, Mike <[e-mail]>
Sent: Friday, October 8, 20213:34 PM
To: Bennett, Bradley <[e-mail]>; Gurney, Anna <[e-mail]>
Subject: Docket No. W-1328, Sub 11: Red Bird Utility Operating Company, LLC - Pine Mountain Lakes
https://outlook.office365.com/mail/id/AAMkADgl YjdhZmlxLTMzMGYtNGU3Nil hNGU4LTY3M2E1 ODhmOGQxYgBGAAAAAACylgPJgHeWQptjfgCAO... 1/2

12/8/21, 4:17 PM
Mail - Bennett, Bradley - Outlook
Anna and Bradley, FYI, Red Bird Utility Operating Company, LLC has filed an application with the NCUC for a franchise for the Pine
Mountain Lakes service area —this would include both water and wastewater utility service. This is the 11th application they have filed
for either a transfer or franchise for water and/or wastewater utility systems in North Carolina.
I'll keep you updated on the status as the application moves through the process. Forward this info on to anyone in DEQ who may be
interested and feel free to contact me if you have any questions.
Mike Franklin
Water, Sewer & Telephone Division - Public Staff
430 N. Salisbury Street, Suite 2074
4326 Mail Service Center
Raleigh, NC 27699-4300
Ph: [phone]
E-MAIL CORRESPONDENCE TO AND FROM THIS ADDRESS IS SUBJECT TO THE NORTH CAROLINA PUBLIC RECORDS LAW AND MAY BE
DISCLOSED TO THIRD PARTIES.
Email correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official.
https://outlook.office365.com/mail/id/AAMkADgl YjdhZmlxLTMzMGYtNGU3Nil hNGU4LTY3M2El ODhmOGQxYgBGAAAAAACylgPJgHeWQptjfgCAO... 2/2

Attachment F W-1328, Sub 11
From NCUCApplicotion From Red Bird Utilities
Pine Mountain POA (Wastewater Summary)
Facility Information:
Wastewater System: NPDES# NCO036935
Connelly Springs, Burke County, NC
—35 Service connections
Assets: Extended Aeration Plant, Polish Pond, Influent Pump Station, Manual Bar Screen, Equalization
Tank with Airlift Geyser Pump, Flow Control Box, Aeration Basin, Dual Hopper Clarifiers, Aerobic
Digester, Tablet Chlorinator, Chlorine Contact Tank, Concrete Junction Box, Polish Pond & Collection
System
Compliance History:
The Pine Mountain Lakes WWTP system has had civil penalty actions, all in 2020. Theses cases stem
from limits violations that occurred in late 2019 for Coliform, BOD and TSS. The total assessed amount
for theses three cases is $3,009.35 ($2,600 in penalties). The permittee has also had eight NOVs and one
NOD over the permit term for limit and frequency violations for TSS, Flow, TN, BOD and Fecal Coliform.
Half of these violations have been in 2019 and 2020 indicating that the operational issues that the
regional office has highlighted should be closely watched.
Description of need:
Pine Mountain Lake wastewater treatment plant system is a wastewater system serving 35 service
connection in Ashe County, NC. The tankage is in generally poor condition, however much of
the aeration equipment is in poor condition. Corrosion and signs of deterioration are present around the
plant. The tanks will require inspection and repairs to ensure structural stability and all yard piping is in
need of replacement. Backup generator needs to be inspected since it appears to be non -operational.
Security fence has completely collapsed and excessive vegetation have grown along remaining fence
line. All equipment and tanks are in poor condition and will require evaluation and repair.
Proposed Improvements:
In order to ensure the longevity and performance of the Pine Mountain Wastewater Treatment Plant,
Red Bird Water Utility Operating Company plans to make improvements to the system. In order to
ensure that operations can effectively respond to abnormal operating conditions and ensure proper
operations, the existing equipment must be evaluated and repaired. The aeration system will be
inspected and repaired by addressing what needs to be replaced as needed. Fencing will need to be
installed to secure the facility. The clarifier will be inspected and repaired as needed. Tablet chlorinator
and Chlorine Contact Tank will be repaired, if necessary. Mission remote monitoring will be installed.
These improvements will ensure the system can provide safe and reliable service to customers and will
bring the facilities into a maintainable condition moving forward
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No.
Description
QTY
Unit
Unit Price
Cost
1
Replace Walkways & Stairs
1
LS
$20,000
$20,000
2
Install Static Screen
1
EA
$60,000
$60,000
3
Replace Suction Lift Pump Station & Enclosure
1
EA
$100,000
$100,000
4
Dechlorination Basin & Feed System
1
LS
$50,000
$50,000
5
New 12-inch Outfall Pipe
300
LF
$150
$45,000
7
Armor Banks of White Oak Creek & Unnamed Tributary
50
LF
$1,200
$60,000
8
Replace Existing Electrical Service & Distribution Equipment
1
EA
$40,000
$40,000
9
Replace Standby Generator
1
EA
$50,000
$50,000
10
Replace Surge -Protective Device
1
EA
$7,500
$7,500
11
Install SCADA System
1
LS
$20,000
$20,000
12
Install New Gravel Access Road
600
SF
$15
$9,000
13
Install New Security Fencing
1500
LF
$30
$45,000
14
Rehabilitate Package Plant Exterior Steel Surfaces
700
SF
$15
$10,500
15
Clean Concrete Measurement Flume
1
LS
$5,000
$5,000
M.
I I
I $522,000
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