NC0089940_Email receipt of Add Info Request 07-12-2021_20210629

12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 1/7
Re: [External] RE: Additional Information Request - NPDES Application NC0089940 -
Joses Hideaway Restaurant
Denard, Derek <[e-mail]>
Fri 8/13/2021 5:01 PM
To: Duvall, Malinda A. <[e-mail]>
Cc: [e-mail] <[e-mail]>
Malinda,
Thanks for the update. If the new firm has any quesons, please have them contact me.
Sincerely,

Derek Denard
Environmental Specialist
N.C. Division of Water Resources
N.C. Department of Environmental Quality

919 707 3618 office
919 707 9000 main DWR
[e-mail]

1617 Mail Service Center
Raleigh, NC 27699-1617

Email correspondence to and from this address is subject to the
North Carolina Public Records Law and may be disclosed to third parties.

From: Duvall, Malinda A. <[e-mail]>
Sent: Friday, August 13, 2021 4:58 PM
To: Denard, Derek <[e-mail]>
Cc: [e-mail] <[e-mail]>; Duvall, Malinda A. <[e-mail]>
Subject: RE: [External] RE: Addional Informaon Request - NPDES Applicaon NC0089940 - Joses Hideaway
Restaurant

CAUTION: External email. Do not click links or open aachments unless you verify. Send all suspicious email as an aachment
to Report Spam.
Good evening, Mr. Denard.

I apologize for the delay in my communications.

As I stated in my last email, below, we were informed that the engineer that was assigned to our case had
left the engineering firm that we paid for the services.
12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 2/7
APL external email warning: Verify sender [e-mail] before clicking links or
attachments

That engineering firm has informed me that they do not have any other staff that has expertise in this
area, even though I have already paid them for this work. They have provided names of other firms that
could possibly help me. I will be starting over, basically, with a new firm……IF any of them are willing
to take my case.

I wanted to make sure you knew what my situation is at this time. I will be contacting these firms ASAP.

Thank you,
Malinda

From: Duvall, Malinda A. <[e-mail]>
Sent: Wednesday, July 14, 2021 5:04 PM
To: Denard, Derek <[e-mail]>
Cc: [e-mail]; Duvall, Malinda A. <[e-mail]>
Subject: RE: [External] RE: Addional Informaon Request - NPDES Applicaon NC0089940 - Joses Hideaway
Restaurant
Importance: High

Good evening, Mr. Denard.

The information you have provided is very helpful, and I cannot thank you enough.

I was just informed that the engineer we were working with, is no longer assigned to our case. I am
waiting for communication from the newly assigned engineer. Once I hear from him or her, I would be
very grateful if we could have the conference call you have offered.

Would it be ok if we schedule the call after we have touched base with the new engineer, or would you
prefer to schedule a call now?

Respectfully,
Malinda

From: Denard, Derek <[e-mail]>
Sent: Tuesday, July 13, 2021 4:54 PM
To: Duvall, Malinda A. <[e-mail]>
Cc: [e-mail]
Subject: [EXT] Re: [External] RE: Addional Informaon Request - NPDES Applicaon NC0089940 - Joses Hideaway
Restaurant

Mrs. Duvall,

The current stream conditions cannot handle undertreated wastewater from a sand filter system. These
stream conditions are zero flow and do not provide adequate dilution for discharging wastewater from a
sand filter. Adding undertreated wastewater to a zero-flow stream would cause microorganisms that feed
on the waste to consume the oxygen in the water. This is measured by Biochemical Oxygen Demand
(BOD). Once the oxygen is gone fish will die off. Based on this reasoning, the limits for the new permit
need to be the most protective of the environment.

12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 3/7
As far as a new permit is concerned, previous data shows that operation of the current sand filter system
would result in violations of the limits for Biochemical Oxygen Demand (BOD) and Ammonia. These
violations could result in many civil penalties.

The division cannot reasonably approve a treatment system that sets everyone up for failure. Your
engineer can help you with a facility design that can meet these limits.

If it would help to have a conference call to discuss, I could set something up for us. It would be a good
idea to have your engineer in on the call.

Sincerely,

Derek Denard
Environmental Specialist
N.C. Division of Water Resources
N.C. Department of Environmental Quality

919 707 3618 office
919 707 9000 main DWR
[e-mail]

1617 Mail Service Center
Raleigh, NC 27699-1617

Email correspondence to and from this address is subject to the
North Carolina Public Records Law and may be disclosed to third parties.

From: Duvall, Malinda A. <[e-mail]>
Sent: Monday, July 12, 2021 3:07 PM
To: Denard, Derek <[e-mail]>
Cc: [e-mail] <[e-mail]>; Duvall, Malinda A. <[e-mail]>
Subject: [External] RE: Addional Informaon Request - NPDES Applicaon NC0089940 - Joses Hideaway
Restaurant

CAUTION: External email. Do not click links or open aachments unless you verify. Send all suspicious email as an
aachment to Report Spam.

Good afternoon, Mr. Denard.

Thank you so much for your quick reply. I apologize for the delay in my response, as I have been dealing
with some family health issues. In addition to that, I have been waiting for explanation/summary from
the engineer that is handling our request.

For the record, electronic/email versions of any documentation is absolutely acceptable to me.

At this time, quite honestly, I really don’t have an understanding of your report. I was hoping the
recommendation from the engineer would clarify the requirements for me, but we have not received
anything from him yet.
12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 4/7
APL external email warning: Verify sender [e-mail] before clicking links or
attachments

I apologize for my ignorance. Unfortunately, my father, who passed away last year, left quite a mess for
me to sort out. It appears that the entire system needs to be replaced, is that correct? I don’t know
whether I am dealing with a $1000.00 or a $50,000.00 problem.

I would greatly appreciate any “dumbed-down” version of clarification you are permitted to provide to
me.

Respectfully,
Malinda Duvall

From: Denard, Derek <[e-mail]>
Sent: Tuesday, June 29, 2021 5:26 PM
To: Duvall, Malinda A. <[e-mail]>; [e-mail]; Stephen Buchanan
<[e-mail]>; [e-mail]
Cc: Graznak, Jenny <[e-mail]>; Snider, Lon <[e-mail]>; Boone, Ron
<[e-mail]>
Subject: [EXT] Addional Informaon Request - NPDES Applicaon NC0089940 - Joses Hideaway Restaurant

Dear Mrs. Duvall,

Please find the aached Addional Informaon Request for NPDES Applicaon NC0089940 for Joses
Hideaway Restaurant.

In order to provide more convenience, control, and security to our permiees and assist them in
processing their transacons, the Division of Water Resources is currently transioning towards
electronic correspondence. This will hopefully provide more efficient service to our permiees and
other partners and will allow us to more effecvely process and track documents. We are wring to ask
you for your approval of the transmial of documents related to your perming and related acvies
with the Division in an electronic format. Documents will be emailed to the appropriate contact
person(s) in your organizaon in a PDF format.

Please respond to me through email with verificaon that transmial of your documents in an
electronic manner is acceptable to you.

Please respond to this email confirming that you received the aached document(s), were able to open
and view the document(s) and have saved/printed a copy for your records.

If you have any quesons, please feel free to contact me.

Sincerely,

Derek Denard
Environmental Specialist
N.C. Division of Water Resources
N.C. Department of Environmental Quality
12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 5/7
APL external email warning: Verify sender [e-mail] before clicking links or
attachments

919 707 3618 office
919 707 9000 main DWR
[e-mail]

1617 Mail Service Center
Raleigh, NC 27699-1617

Email correspondence to and from this address is subject to the
North Carolina Public Records Law and may be disclosed to third parties.

From: Duvall, Malinda A. <[e-mail]>
Sent: Monday, June 28, 2021 3:05 PM
To: Denard, Derek <[e-mail]>
Cc: [e-mail] <[e-mail]>; Stephen Buchanan <[e-mail]>;
Margaret Hankins Real Estate Broker <[e-mail]>
Subject: [External] RE: [EXT] Re: June 4th Update for Joses Hideaway Restaurant applicaon NC0089940

CAUTION: External email. Do not click links or open aachments unless you verify. Send all suspicious email as an
aachment to Report Spam.

Good afternoon, Mr. Denard.

My husband and I have been anxiously awaiting the letter you said would be coming out to us, regarding
our property at 170 Joses Drive in Stoneville, NC, but we have not yet received it.

I am sure that you can understand our confusion and frustration after 6 months of patiently waiting for
this process to be complete, so that we can move forward with the sale of the property.

We would greatly appreciate any guidance or insight you have for us. At the very least, can you please
let us know when the letter was mailed, if there was a tracking number, or if you can relay the message of
the letter to us in some other form. We would be happy to talk with you over the phone, or via email, if
there are questions or concerns that we can address.

Respectfully,
Malinda and Jason Duvall
410-446-5840

From: Margaret Hankins Real Estate Broker <[e-mail]>
Sent: Friday, June 4, 2021 9:26 AM
To: Denard, Derek <[e-mail]>
Cc: Duvall, Malinda A. <[e-mail]>; [e-mail]; Margaret Hankins Real Estate
Broker <[e-mail]>; Stephen Buchanan <[e-mail]>
Subject: [EXT] Re: June 4th Update for Joses Hideaway Restaurant applicaon NC0089940

12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 6/7

Good morning!

Thank you for the update. All of us appreciate your assistance and support moving this application and
review along.

We will await your next update per the information and dates below.

I am including Jason and Malinda Duvall (Owners) and Steve Buchanan (Engineer) on this email
response so they know the status and upcoming milestone dates also.

As always, let me know if you anything from us.

Regards,
Margaret

On Fri, Jun 4, 2021 at 8:00 AM Denard, Derek <[e-mail]> wrote:
Margaret,

Got your phones messages. Sorry I am just geng back with you. Here is an update:

Met with my supervisor Wednesday this week to review the dra. He agreed that the dra was a good
start.
The Engineering Alternaves Analysis (EAA) review will take place aer June 15th when our engineer
returns from vacaon. Since this is considered a new permit, we must meet the regulaon 15A NCAC
2H.0105(c)(2).
In the meanme, I will be sending the dra to the Winston regional office and to my peer reviewer so
the dra will be ready for the next public noce date.
Hopefully, I can have everyone’s approval by the next public noce date on June 22nd. That would give
us a scheduled issuance aer August 6th with a permit effecve date of September 1st.
Worse case we end up geng it out to public noce on July 6th or 13th. July noce dates have not been
scheduled yet. A July public noce would push us later into August or early September with an effecve
date of October 1st.

If you have any quesons, please let me know.

Sincerely,

Derek Denard
Environmental Specialist
N.C. Division of Water Resources
N.C. Department of Environmental Quality

919 707 3618 office
919 707 9000 main DWR
[e-mail]

1617 Mail Service Center
Raleigh, NC 27699-1617

Email correspondence to and from this address is subject to the
12/14/21, 1:21 PM Mail - Denard, Derek - Outlook
https://outlook.office365.com/mail/id/AAQkADdhYTVmZDBlLTE5ZDctNGI5MC04ZjliLWU4MjVhZTBhMmJkMgAQALcbIlMQzIZNg7HWkFcQx9c%3D 7/7
North Carolina Public Records Law and may be disclosed to third parties.

--
Margaret Hankins, REALTOR®
Fathom Realty
336.552.0550 Cell
[e-mail]

IMPORTANT NOTICE: Never trust wiring instructions sent via email. Cyber criminals are
hacking email accounts and sending emails with fake wiring instructions. These emails are
sophisticated and convincing. Always independently confirm wiring instructions in person or via
a telephone call to a trusted and verified phone number. Never wire money without double-
checking independently that the wiring instructions are correct and have not been
compromised.