HomeMy WebLinkAboutNCS000245_Raleigh 2021 Annual Report_20211029
NPDES Stormwater
MS4 Permit Annual
Report
October 1, 2020 – September 30, 2021
Permit No. NCS000245
To discharge stormwater under the National Pollutant Discharge Elimination System
Prepared by S. Wayne Miles, PE, Stormwater Program Manager
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Table of Contents
Summary………………………………………………………………………………...…………………..3
Section A: Program Implementation ................................................................................................ 5
Section B: Public Education and Outreach ...................................................................................... 5
B.1 Program Narrative ........................................................................................................ 5
B.2 Best Management Practices ......................................................................................... 6
Section C: Public Involvement and Participation ........................................................................... 12
C.1 Program Narrative ...................................................................................................... 12
C.2 Best Management Practices ...................................................................................... 13
Section D: Illicit Discharge Detection and Elimination ................................................................... 14
D.1 Program Narrative ...................................................................................................... 14
D.2 Best Management Practices ...................................................................................... 14
Section E: Construction Site Runoff Controls ................................................................................ 22
E.1 Program Narrative ...................................................................................................... 22
E.2 Best Management Practices ....................................................................................... 22
Section F: Post-construction Site Runoff Controls ......................................................................... 23
F.1 Program Narrative ....................................................................................................... 23
F.2 Best Management Practices ....................................................................................... 24
Section G: Pollution Prevention and Good Housekeeping for Municipal Op erations .................... 24
G.1 Program Narrative ...................................................................................................... 24
G.2 Best Management Practices ...................................................................................... 25
Section H: Program to Monitor and Evaluate Stormwater Discharges to Municipal Systems ....... 28
H.1 Program Narrative ...................................................................................................... 28
H.2 Best Management Practices ...................................................................................... 28
Section I: Water Quality Assessment and Monitoring .................................................................... 28
I.1 Program Narrative ........................................................................................................ 28
I.2 Best Management Practices ........................................................................................ 28
Section J: Total Maximum Daily Loads .......................................................................................... 29
J.1 Program Narrative ....................................................................................................... 29
J.2 Best Management Practices ....................................................................................... 30
3
Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Summary
This report describes programs and activities undertaken during the period of October 1, 2020 through
September 30, 2021 as required by the City of Raleigh’s permit to discharge stormwater under the
National Pollutant Discharge Elimination System (NPDES), NPDES Stormwater MS4 Permit no.
NCS000245.
_______________________________
S. Wayne Miles, PE
Stormwater Program Manager
City of Raleigh
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Section A: Program Implementation
The City of Raleigh implements, manages, and oversees all aspects of its Stormwater Management Plan
to control to the maximum extent practical the discharge of pollutants from its municipal storm sewer
system associated with stormwater runoff and illicit discharges, including spills and illegal dumping.
Program Element Annual reporting Metric(s) 2020-2021
Part II Section A.1 The permittee will
maintain adequate legal mechanism, such
as regulations, ordinances, policies, and
procedures to implement all provisions of
the SWMP.
Report modifications to the
regulations, ordinances,
policies, and procedures
The City’s Education and
Outreach Plan and Water Quality
Assessment and Monitoring Plan
have been updated and changes
have been implemented during
this reporting year.
Part II Section A.2 The permittee will
implement provisions of the SWMP and
evaluate performance and effectiveness of
the program components.
N/A, annual reporting of
program effectiveness is
described in Section 13 of
the SWMP
N/A
Part II Section A.3 The permittee is
required to keep the SWMP up to date with
annual updates if any changes are
warranted.
Report modifications to the
SWMP and make available
to the Division upon request
SWMP was updated during this
reporting period, submitted to
NDEQ on March 17, 2021 and
was deemed approved on June
15, 2021.
Part II Section A.4 The permittee shall
maintain, and make available to the
Division upon request, written procedures
for implementing the six minimum control
measures. Written procedures shall
identify specific action steps, schedules,
resources, and responsibilities for
implementing the six minimum measures.
Written procedures are
available to DEQ upon
request
N/A
Section B: Public Education and Outreach
B.1 Program Narrative
The City provides an assortment of tools for reaching out to and educating the public including utility bill
inserts, newsletters, webpages, articles, social media, presentations at workshops, classroom education,
and TV and radio campaigns. In addition to providing videos and website and printed materials, CWEP
produces a large multi-media campaign including television public service announcements, radio public
service announcements, and a stormwater informational webs ite, www.nc-cleanwater.org. The CWEP
annual report for this reporting period is submitted directly to NC DEMLR by the Triangle J Council of
Governments on behalf of the City.
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
B.2 Best Management Practices
Permit Reference/BMP Annual reporting Metric(s) 2020-2021
Part II Section B.2 (a) Describe
target pollutants and sources
Report target pollutants and the
associated sources
Report reason each target pollutant
was chosen
See Table B-1
Part II Section B.2 (b) Describe
target audiences
Report target audiences likely to have
significant storm water impacts
See Table B-1
Report reason each target audience
was selected
See Table B-1
Part II Section B.2 (c)
Informational website
Report number of hits to stormwater
website
44,500 page views for all
Stormwater Management
webpages; 374 page views
for the SWMP webpage.
(Data for 10/1/2020 –
8/31/2021 only; totals
unavailable for September
2021 at time of reporting
Part II Section B.2 (d) Distribute
public education materials to
identified user groups
Report number of educational
materials distributed by type
See Table B-2
Part II Section B.2 (e) Promote
and maintain hotline(s) or
helpline(s)
Report number of calls handled by
helpline by type of call
Total calls: 1,214
Drainage: 357
Utility fee: 175
Plan review: 335
Volunteer: 37
Illicit discharge: 99
Active construction: 174
Capital projects: 12
Utility billing: 25
Total emails: 358
Part II Section B.2 (f)
Implement a public education
and outreach program
Report City events and number of
handouts distributed at each event
See Table B-2
Report City’s in-school events and
number of participants
See Table B-3
Table B-1 Target pollutants, associated sources, target audiences and justification
Target
Pollutant
Target Pollutant
Justification
Pollutant Sources Target
Audiences
Target Audiences
Justification
Sediment Increases MS4
maintenance,
degrades stream and
lake biological
abundance and
diversity, reduces
lake depth and
storage volume,
aesthetically
unattractive
Illicit discharge,
construction sites,
streambank erosion
(resulting from
increasing
impervious in the
watershed)
Construction
contractors,
developers,
municipal
government,
property
owners/residents,
general public
Audiences conduct,
oversee, regulate,
and/or engage in
and/or observe
activities at pollutant
sources
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Target
Pollutant
Target Pollutant
Justification
Pollutant Sources Target
Audiences
Target Audiences
Justification
Nutrients
(nitrogen
and
phosphorus)
Promotes growth of
algae in lakes and
streams which can
degrade biological
abundance and
diversity, toxic to
aquatic species and
humans, impede
recreation,
aesthetically
unattractive
Illicit discharge,
sewage overflows
and leaks, clippings
and waste from
landscape
maintenance/lawn
care, pet animal
waste, application
and improper storage
of fertilizers,
atmospheric fallout
Landscape
maintenance/lawn
care companies,
property
owners/residents,
municipal
government,
general public
Audiences store and
apply fertilizer, own
or maintain sewer
plumbing/pipes,
engage in and/or
observe activities at
pollutant sources
Trash Increases MS4
maintenance,
aesthetically
unattractive
Illicit discharge,
construction sites,
litter, dumping,
restaurants, food
trucks
Construction
contractors,
property
owners/residents,
restaurant and
food truck
owners/operators,
general public
Audiences generate
and store trash or
engage in and/or
observe activities at
pollutant sources
Metals Degrades stream and
lake biological
abundance and
diversity
Illicit discharge,
vehicle storage and
maintenance,
construction sites,
paints and finishes,
material, and
chemical storage
Construction
contractors,
painting
contractors,
property owners/
residents, vehicle
repair shops
Audiences engage
in activities that
store/handle
materials and
generate wastes
that contain metals
and/or observe
activities at pollutant
sources
Bacteria Public health, pet
health
Illicit discharge,
sewage overflows
and leaks, failing
septic systems
Property
owners/residents,
municipal
government,
general public
Property
owners/residents
responsible for
septic systems and
private sewer
plumbing and
connections,
municipal
government
responsible for most
sanitary sewers,
general public
observes activities
at pollutant sources
Oil & grease Degrades stream and
lake biological
abundance and
diversity
Illicit discharge,
vehicle storage and
maintenance,
restaurants, food
trucks
Vehicle repair
shops, restaurant
and food truck
owners/operators,
municipal
government,
general public
Audiences conduct,
oversee, and/or
engage in and/or
observe activities at
pollutant sources
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Table B-2 Education and Outreach event and material distribution log
Date Description of Activity Attendees
& Materials
Count
Education Materials
(# each material same as #
attendees)
10/01/20 Stormwater Management Advisory
Commission Virtual Meeting
44
10/10/20 Rain Garden/Rain Barrel Workshop 7 Raleigh Rainwater Rewards
flyer, CWEP brochure,
volunteer programs flyer,
general pollution flyer
10/30/20 Longleaf Hotel Cistern Feature Article -
Raleigh Magazine Publication
30,000 Article
11/05/20 Stormwater Management Advisory
Commission Virtual Meeting
53
11/09/20 Storm Drain Marking
Springstone Subdivision
19 Storm drain markers
Illegal discharge general
brochure
11/16/20 Proposed Floodplain Regulations Mailing
Directly Impacted Property Owners
312 Informational letter
11/16/20 Proposed Floodplain Regulations Mailing
Property Owners in Floodplain
4,016 Informational letter
11/17/20 NCYouth Conservation Corp-Mini Stream
Workshop/General Stormwater
Presentation
12
11/24/20 Exploris Middle School Virtual Q & A
Presentation-Green Stormwater
Infrastructure
8
12/01/21 Social Media Posts for Raleigh Stream
gauges and USGS partnership
35,000
impressions
12/01/20 Stormwater Fee Notification Mailing 9 Stormwater fee brochure
12/03/20 Stormwater Management Advisory
Commission Virtual Meeting
56
12/05/20 Virtual Stream Monitoring Workshop 17
12/09/20 Illegal Discharge Detection Leaf Education
Email Notification
478 Leaf education information
12/17/20 Stormwater Capture it Art Contest Email
Campaign
120 Contest flyer promotion
12/22/20 Virtual Floodplain One on One Meeting with
Riverbend at Lakeside Homeowners
Association Contact
1
01/07/10 Stormwater Management Advisory
Commission Virtual Meeting
49
01/12/21 Upper Lake at Durant Park/Lake Study
Public Meeting #1
25
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Date Description of Activity Attendees
& Materials
Count
Education Materials
(# each material same as #
attendees)
01/17/21 Stormwater Capture it Art Contest Social
Media and Email Campaign
Not known
01/23/21 Virtual Floodplain Meeting with City of
Raleigh Hispanic & Immigration Board
11
01/26/21 Upper Lake at Durant Park/Lake Study
Public Meeting #2
20
02/01/21 Stormwater Fee Notification Mailing 21 Stormwater fee brochure
02/04/21 Stormwater Management Advisory
Commission Virtual Meeting
39
02/05/21 Water Pollution Wednesday Social Media
Campaign
13,800
impressions
02/08/21 Winter e-Builder Training Sessions 45
02/09/21 Winter e-Builder Training Sessions 45
02/10/21 Winter e-Builder Training Sessions 45
02/11/21 Winter e-Builder Training Sessions 45
02/12/21 Winter e-Builder Training Sessions 45
02/18/21 Stormwater Art Contest Facebook Ad
Promotion
807 views Contest promotional ad
02/26/21 Winter Urban Watershed Newsletter 905 Newsletter
03/01/21 Stormwater maintenance behind the scenes 12,700
impressions
Social media
12/20 –
3/21
Stormwater Capture it Art Contest Social
Media and Email Campaign
1,748 Social media contest
promotion
03/01/21 Stormwater Fee Notification Mailing 7 Stormwater fee brochure
03/04/21 Stormwater Management Advisory
Commission Virtual Meeting
40
04/30/21 Earth Day/Arbor Day Tree Planting Social
Media posts and Videos
41
07/24/21 StoryWalk at Lake Johnson Park All
the Way to the Ocean
Not known
03/11/21 Virtual Stormwater Volunteer Recognition
Hidden Rivers Documentary Screening
13
03/12/21 Sustainable Wildlife & Urban Tree
Committee (SWUT) Virtual Meeting
5
03/13/21 Raleigh Watershed Learning Network-
storm drain marking demo
30
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Date Description of Activity Attendees
& Materials
Count
Education Materials
(# each material same as #
attendees)
03/20/21 Creek Week/Multi-site Stream Clean Ups
Drop-in and Adopt a Stream Groups
133
03/20/21 Social Media Posts& Direct Email
Creek Week- Stream Cleanups two
locations
1,657
03/26/21 Raleigh Rainwater Rewards Social Media
Promotions
1,454
03/27/21 Rain Garden/Barrel Workshop-In-Person 11
03/28/21 Raleigh Watershed Learning Network
presentation- GSI/Innovation & Funding
15
04/01/21 Stormwater Fee Notification Mailing 13 Stormwater Fee Brochure
04/01/21 Stormwater Management Advisory
Commission Virtual Meeting
40
04/08/21 Mailing for Proposed Floodplain
Regulations - Public Hearing
3,960 Proposed floodplain
regulations letter
04/20/21 Virtual Storytime Reading & Presentation-
Al Iman School
28
04/21/21 Virtual Twitter Announcement of the 2021
Capture it! Art Contest winning entries
Not known
04/22/21 Urban Watersheds Spring Newsletter 846 Quarterly newsletter
04/24/21 Virtual Stream Monitoring Workshop 9
04/28/21 Garden Club field tour of Raleigh Union
Station green roof
10
05/01/21 Stormwater Fee Notification Mailing 4 Stormwater fee brochure
05/03/21 Post Card Mailing-Western North Ridge
Project Virtual Public Meeting
46 Project update postcard
05/05/21 Stream Cleanup, Cary Academy High
School
7
05/06/21 Stormwater Management Advisory
Commission Virtual Meeting
40
05/12/21 Virtual & In-person Presentation 2021
Carolina Climate Resilience Conference on
"Nature-based Stormwater Solutions"
40
05/22/21 Think Clean Raleigh - Trash Pick-up 18
05/25/21 Virtual Public meeting- Western North
Ridge Stormwater Project
14
06/03/21 Stormwater Management Advisory
Commission Virtual Meeting
39
05/14/21 Water Partnership Education and Outreach-
Virtual Presentation
20
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Date Description of Activity Attendees
& Materials
Count
Education Materials
(# each material same as #
attendees)
05/26/21 Go Ask Mom - Local News On-line Story
Walk at Lake Johnson
11,000
05/26/21 Hurricane Season Staff Interview
with Spectrum News
Not known
05/30/21 Stormwater Fee Notification Mailing 4 Stormwater fee brochure
05/31/21 National Dam Safety Awareness Day-
Website Article/Social Media Video
556
06/21/21 Environmental Justice Summer Camp
EnviroScape, Green Stormwater
Infrastructure Presentations
9 CWEP brochure
06/21/21 Your Service Connection /Monthly
newsletter Mailing - Pool Water Pollution
Article
204,051 Public Utilities customer
monthly newsletter
06/24/21 NC Youth Conservation Corps -Water
Quality Presentation with Stream Flow
Activity
8
07/01/21 Stormwater Management Advisory
Commission Virtual Meeting
37
07/01/21 Stormwater Fee Notification Mailing 8 Stormwater fee brochure
07/06/21 South Raleigh Drainage Studies Public
Input Session Postcard Mailing
1,446 Drainage studies information
postcard
07/07/21 Girls in Science - mini stormwater stream
monitoring presentation and monitoring
activities
10
07/07/21 Floodplain Safety & Benefits of a Healthy
Floodplain Videos - Social Media Posts and
Story
800
impressions
07/22/21 NC Conservation Corps Mini Stream
Monitoring presentation & monitoring
activities
14
07/01/21 Illegal Discharge Detection Elimination Car
Wash Businesses Mailing
208,000 At Your Service utility bill
insert
08/05/21 Green Stormwater Infrastructure Virtual
Subcommittee Meeting
10
08/12/21 Rain Garden & Rain Barrel mini-
presentation Garden Club
11 Raleigh Rainwater Rewards
flyer, CWEP brochure,
volunteer programs flyer,
general pollution flyer
08/18/21 North Carolina State University Volunteer
Fair
50 Stormwater volunteer
brochure
08/20/21 Statewide Stakeholders Meeting-
Advancing Nature-based Stormwater
Strategies to Reduce Flooding and Improve
Water Quality in North Carolina
55
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Date Description of Activity Attendees
& Materials
Count
Education Materials
(# each material same as #
attendees)
08/31/21 Stormwater Fee Notification Mailing 10 Stormwater fee brochure
09/02/21 Stormwater Management Advisory
Commission Virtual Meeting
41
9/6/2021 Mass Mailing New Stormwater Fee/Tier
Notification Letter
1,073
09/08/21 Exploris Middle School EnviroScape
Presentations
70
09/23/21 2021 Annual e-Builder Elevate Conference Not known
9/29/2021 SNAP tool Presentation/Training for Staff 16
9/30/2021 Presentation on incorporating Urban
Agriculture & Stormwater
14
9/30/2021 Stormwater (Billing Notification Letter) Fee
Brochures
11
9/30/2021 Raleigh Rainwater Rewards Consults
(10/1/2020 – 9/30/2021)
202
Table B-3 Education and Outreach school events
Date # Students
Attended
Event Location/Description Virtual/In-person
11/24/20 6 Exploris Middle
School/interview with students
on green infrastructure and
stormwater
Virtual
03/05/21 300 Wakefield Middle
School/EnviroScape demo
Virtual
04/20/21 28 Al Iman School/StoryTime
reading
Virtual
09/08/21 70 Exploris Middle School/
EnviroScape demo
In-person
Section C: Public Involvement and Participation
C.1 Program Narrative
The City provides opportunities for public involvement and participation. The City’s Stormwater
Management Plan is noticed and presented at a public hearing for comment by the public once per permit
cycle. As-needed changes to City stormwater regulations also are noticed and presented at public
hearings for comment by the public. The annual budget for the Stormwater Management Division is
noticed and presented for public comment prior to adoption. As a means of obtaining more regular public
input on policy and project related matters, Raleigh City Council established the Stormwater Management
Advisory Commission that reviews stormwater management issues and provides guidance and
recommendations to City Council. Comments from the public also are received during meetings of this
commission.
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
C.2 Best Management Practices
Permit
Reference/BMP Reporting Metric(s) 2020-2021
Part II Section
C.2 (a) Volunteer
community
involvement
program
Report number of participants
in each City volunteer
opportunity
Adopt a Stream: 393
Storm drain marking: 10
Stream monitoring: 17
Foster a Stream: 195
Part II Section
C.2 (b) Establish a
mechanism for
public involvement
Report meeting dates for
meetings of the Stormwater
Management Advisory
Commission and topics of
discussion pertaining to MS4
compliance
October 1, 2020
November 5, 2020
December 3, 2020 (MS4 and Linear Asset
Management Study)
January 7, 2021
February 4, 2021
March 4, 2021 (Stormwater Program Budget
Update and Level of Service Options)
April 1, 2021 (Capture It! Stormwater Arts
Contest Finalists and Voting)
May 6, 2021 (Update on Watershed Master
Planning and Community Engagement)
June 3, 2021
July 1, 2021
September 2, 2021
Part II Section
C.2 (c) Establish
hotline(s) or
helpline(s)
N/A, see helpline reporting
metrics in Part II Section B.2.
N/A
Part II Section
C.2 (d) Public
review and
comment
Report webpage link for
SWMP
https://raleighnc.gov/SupportPages/stormwater-
management-plan
Report mechanisms used for
public review and comment on
the SWMP
The City uses the SWMP website with the
Water Quality Manager’s contact information
and the City’s Stormwater hotline phone
number and email address to provide citizens
a mechanism to comment on the SWMP
between updates.
Part II Section
C.2 (e) Public
notice
If public notice occurred, report
mechanism(s) used to
advertise public review and
comment and public notice
period.
Advertising for public notice of the updated
SWMP for public review and comment was
completed between January 8 – February 5,
2021.
Announcement of the start and end of the
SWMP public comment period occurred at
the January 7, 2021 and February 4, 2021
Stormwater Management Advisory
Commission meetings.
Mechanisms used to advertise this public
review and comment period:
Website: 169 pages views
Email:
January 12, 2021 to 3,072 subscribers
February 4, 2021 to 3,029 subscribers
Social media:
Twitter, two posts, 5,736 impressions
Facebook, two posts, 257 people reached
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Section D: Illicit Discharge Detection and Elimination
D.1 Program Narrative
The City’s illicit discharge program began in 1995. This program is based on a City ordinance that defines
what constitutes an illicit discharge and an illicit connection and provides enforcement protocols.
Illicit discharges and illicit connections are identified through reports from the public, reports from City staff
across all departments, dry weather screening observations, and outfall inspections. A team of three staff
is assigned to Illicit Discharge Detection and Elimination (IDDE). IDDE preventive measures include
educating City staff and the public through various means and direct mailings to businesses, such as
landscapers and restaurants, that have a history of illicit discharges. Outreach efforts also include regular
updates to website content, social media, utility billing and newsletter inserts , and coordination with Wake
County and professional associations to distribute illicit discharge prevention information to wide
audiences.
D.2 Best Management Practices
Permit Reference/BMP Annual Reporting 2020-2021
Part II Section D.2 (a) Maintain
appropriate legal authorities
N/A, see Part II Section A.1 for
reporting of legal authorities
N/A
Part II Section D.2 (b) Maintain a
storm sewer system base map of
major MS4 outfalls
Report number of major outfalls
179
Provide overview map of receiving
streams and major outfalls
See Map D-1 below
Part II Section D.2 (c)
Inspection/detection program to
detect dry weather flows at MS4
outfalls
Report number of dry weather
inspections completed and results
200 dry weather flow
outfall inspections were
completed during which
no illicit discharges or
illicit connections were
detected
Part II Section D.2 (d) Employee
training
Report number of staff who
completed IDDE training and types
of training provided
387 City staff completed
the IDDE training
module through the
City’s iLearn platform
Part II Section D.2 (e) Maintain a
public reporting mechanism(s)
Report number of calls and emails
received
City staff responded to
126 calls of potential
illicit discharges; 99 calls
were received through
the City’s Stormwater
hotline
Part II Section D.2 (f)
Documentation
Report dates of investigations, any
enforcement action(s) or
remediation that occurred
See Table D-1 below
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Map D-1 Receiving waters and Major Outfalls
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Table D-1 IDDE investigations and actions taken October 1, 2020 – September 30, 2021
Address Date
Received
Date
Responded Description Action Taken
925 Runnymede
Road
10/8/2020 10/8/2020 Complaint of sediment in
tributary
Investigated and found not to
be a water quality concern; no
further action taken
1320 Onslow
Road
10/10/2020 10/11/2020 Complaint of blackish
sheen in tributary after
rain event
Investigated and found not to
be a water quality concern; no
further action taken
907 Marlowe
Road
10/13/2020 10/13/2020 Complaint about flush
truck dumping turbid
water near Crabtree
Creek
Investigated and found not to
be a water quality concern; no
further action taken
930 Wimbleton
Drive
10/13/2020 10/13/2020 Complaint of fish kill Forwarded to NCDWR
2004 Hornbeck
Court
10/15/2020 10/15/2020 Complaint about leaves
being blown into catch
basin
Investigated and found not to
be a water quality concern; no
further action taken
2550 Sullivan
Drive
10/15/2020 10/15/2020 Possible cross
connection
Investigated and found not to
be a water quality concern; no
further action taken
1400 Beverly
Drive
10/22/2020 10/22/2020 Complaint of SS smell
behind property
Investigated and found not to
be a water quality concern; no
further action taken
1700 Nottingham
Road
10/26/2020 10/27/2020 Complaint about fuel
smell in park
Investigated and found not to
be a water quality concern; no
further action taken
3708 Swift Drive 10/28/2020 10/28/2020 Complaint of debris being
blown into catch basin
Investigated and found not to
be a water quality concern; no
further action taken
5607 Capital
Boulevard
10/1/2020 10/1/2020 Duke Energy transformer
leaking mineral oil into
catch basin
NOV issued
7440 Six Forks
Road
10/10/2020 10/12/2020 Complaint of grease
recycle barrel leaking into
parking lot
NOV issued
9301 Globe
Center Drive
10/15/2020 10/15/2020 Driver spilled solvent into
storm system
NOV issued
1041 Wimbleton
Drive
10/23/2020 10/23/2020 Complaint of tributary
turning white
NOV issued
1317 Wagram
Court
10/6/2020 10/6/2020 SSO PUD reported spill to NCDWR
7404 Boros Place 10/29/2020 10/29/2020 SSO PUD reported spill to NCDWR
3037 Allenby
Drive
10/31/2020 11/2/2020 Possible septic tank
failure
Forwarded to Wake County
510 W Martin
Street
11/16/2020 11/16/2020 City staff noticed fuel in
CB, fuel discharge from
rain event
Investigated and found not to
be a water quality concern; no
further action taken
3808 Edwards
Mill Road
11/30/2020 11/30/2020 Parks staff noticed two
containers full of used oil
in COR park parking lot
Investigated and found not to
be a water quality concern; no
further action taken
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
6713 Magnolia
Court
11/9/2020 11/9/2020 Private SS service
discharging in parking lot
NOV issued
4408 Jacqueline
Lane
12/9/2020 12/10/2020 Private SS service
discharging into street
NOV issued
4620 Kilcullen
Drive
11/16/2020 11/16/2020 Private SS service
discharging into CB
behind property
NOV issued
6012 Viking Drive 11/2/2020 11/2/2020 SSO PUD reported spill to NCDWR
3316 Alleghany
Drive
11/12/2020 11/12/2020 SSO PUD reported spill to NCDWR
3900 Quail
Hollow Drive
11/12/2020 11/12/2020 SSO PUD reported spill to NCDWR
1500 Banbury
Road
11/12/2020 11/12/2020 SSO PUD reported spill to NCDWR
5839 Capital
Boulevard
11/15/2020 11/15/2020 SSO PUD reported spill to NCDWR
1117 Beacon
Lake Drive
11/28/2020 11/28/2020 SSO PUD reported spill to NCDWR
13401 Falls of
Neuse Road
12/18/2020 12/18/2020 Fuel spill (Less than 5
gallons)
Warning letter issued
3314 Turnbridge
Drive
12/7/2020 12/7/2020 Paint spill NOV issued
8200 McGuire
Drive
12/15/2020 12/15/2020 Private SS service
discharging on ground
NOV issued
9299 Glenwood
Avenue
12/9/2020 12/9/2020 SSO PUD reported spill to NCDWR
3120 Walnut
Creek Parkway
12/23/2020 12/23/2020 SSO PUD reported spill to NCDWR
740 Powell Drive 12/22/2020 12/23/2020 SS smell near pond on
park property
Investigated and found not to
be a water quality concern; no
further action taken
124 W Dawson
Street
1/19/2021 1/19/2021 SWS truck had hydraulic
spill in street
Investigated and found not to
be a water quality concern; no
further action taken
Reedy Creek
Greenway
1/29/2021 1/29/2021 Complaint of fuel smell in
greenway
Investigated and found not to
be a water quality concern; no
further action taken
110 Parks at
North Hills Street
1/15/2021 1/15/2021 PUD staff noticed staining
behind restaurant
Warning issued
4325 Glenwood
Avenue
1/15/2021 1/15/2021 Grease spill NOV issued
2330 Churchill
Road
1/20/2021 1/21/2021 Paint spill NOV issued
2940 Golden
Oaks Court
1/19/2021 1/19/2021 Private SS discharge NOV issued
5501 Capital
Boulevard
2/1/2021 2/1/2021 Staff noticed grease
spilled in storm inlet
NOV issued
3801 Rolling
Green Court
2/5/2021 2/5/2021 SS discharging behind
property
NOV issued
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
2901 Boardlands
Drive
2/8/2021 2/9/2021 Private SS service
discharging in street
NOV issued
2501 W Raleigh
Boulevard
2/22/2021 2/22/2021 Oil spill Summary Memorandum
issued
5107 Creedmoor
Road
2/23/2021 2/23/2021 Grease spill into catch
basin behind building
NOV issued
4200 Quail
Hollow Drive
2/25/2021 2/25/2021 Complaint of blueish hue
in tributary near park
property
Summary Memorandum
Issued
3208
Birnamwood
Road
2/16/2021 2/16/2021 Concrete wash runoff
threatening small tributary
near property
Warning letter issued
903 Wakestone
Court
2/1/2021 2/2/2021 Complaint of greenish
color in tributary
Investigated and found not to
be a water quality concern; no
further action taken
619 Kirby Street 2/3/2021 2/4/2021 Complaint of gas spill in
street
Investigated and found not to
be a water quality concern; no
further action taken
8701 Wadford
Drive
2/8/2021 2/8/2021 Complaint of sewer smell
behind building
Investigated and found not to
be a water quality concern; no
further action taken
2601 Oxford
Road
2/15/2021 2/16/2021 Complaint of suds in
tributary
Investigated and found not to
be a water quality concern; no
further action taken
1323 Williamson
Drive
2/20/2021 2/22/2021 Complaint of blueish hue
in tributary
Investigated and found not to
be a water quality concern; no
further action taken
600 Rawls Drive 2/2/2021 2/2/2021 SSO PUD reported spill to NCDWR
1116 Savannah
Drive
3/22/2021 3/23/2021 Complaint of grease
being dumped into storm
inlet
Warning letter issued
904 Ravenwood
Drive
3/22/2021 3/23/2021 Complaint of paint in
tributary
Investigated and found not to
be a water quality concern; no
further action taken
6616 Fleetwood
Drive
3/1/2021 3/1/2021 Complaint of sediment
being discharged into
storm inlet from stone
cutting
NOV issued
4012 Scofield
Drive
3/3/2021 3/3/2021 Private SS service
discharging into street
NOV issued
25 Sunnybrook
Road
3/6/2021 3/6/2021 PUD informed staff of
private SS service
discharging into storm
inlet
NOV issued
211 Six Forks
Road
3/8/2021 3/8/2021 Private SS service
discharging into street
NOV issued
521 Brent Road 3/19/2021 3/19/2021 Private SS service
discharging into street
NOV issued
1605 Park Drive 3/14/2021 3/15/2021 Cross connection
between sewer line and
storm line
Investigated and found not to
be a water quality concern; no
further action taken
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
3600 Capital
Boulevard
3/12/2021 3/15/2021 Complaint of wash runoff
from car wash going into
the storm inlet
NOV issued
3314 Turnbridge
Drive
3/16/2021 3/16/2021 Complaint of paint spilling
out of dumpster at
property
NOV issued
601 W Peace
Street
3/23/2021 3/23/2021 Wash runoff from
cleaning kitchen mats
entering storm inlet
NOV issued
6413 Lakeway
Drive
4/5/2021 4/5/2021 Private SS service
discharging onto sidewalk
Warning letter issued
3125 Julian Drive 4/12/2021 4/13/2021 Complaint of brownish
water behind property
Investigated and found not to
be a water quality concern; no
further action taken
3711 Jamestown
Circle
4/20/2021 4/20/2021 COR staff noticed private
sewer service discharging
at apartment complex
Investigated and found not to
be a water quality concern; no
further action taken
4800 Walenda
Drive
4/20/2021 4/20/2021 Complaint of trash and
debris in and around lake
on property
Investigated and found not to
be a water quality concern; no
further action taken
5217 Poole Road 4/20/2021 4/20/2021 COR staff noticed
possible sewer smell in
storm inlet
Forwarded to Wake County
7703 Marsh Oak
Drive
4/18/2021 4/18/2021 SSO PUD reported spill to NCDWR
400 Woods of
North Bend Drive
4/13/2021 4/13/2021 SSO PUD reported spill to NCDWR
2712 Discovery
Drive
4/1/2021 4/1/2021 SSO PUD reported spill to NCDWR
510 Cleveland
Street
5/5/2021 5/5/2021 Complaint of possible
hydraulic fluid spill in
street
Investigated and found not to
be a water quality concern; no
further action taken
1101 Milburnie
Road
5/3/2021 5/3/2021 Sodium hydroxide leaked
out of container onto City
park property
Warning letter issued
6708 Spencer
Court
5/6/2021 5/6/2021 Private sewer service
discharging into tributary
NOV issued
9531 Waterwood
Court
5/20/2021 5/20/2021 Private sewer service
discharging into ditch
NOV issued
707 S State
Street
5/17/2021 5/17/2021 SSO PUD reported spill to NCDWR
5536 Neuse View
Drive
5/19/2021 5/19/2021 SSO PUD reported spill to NCDWR
3800
Hillsborough
Street
5/24/2021 5/24/2021 SSO PUD reported spill to NCDWR
5000 Windy Hill
Drive
5/24/2021 5/24/2021 SSO PUD reported spill to NCDWR
11310 Involute
Place
6/22/2021 6/22/2021 Complaint of paint spill
near storm inlet
Investigated and found not to
be a water quality concern; no
further action taken
20
Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
4023 Gregory
Lane
6/16/2021 6/16/2021 Complaint of sewer
discharge on property
Investigated and found not to
be a water quality concern; no
further action taken
2108 E Millbrook
Road
6/7/2021 6/7/2021 Complaint of wash runoff
from car wash
Investigated and found not to
be a water quality concern; no
further action taken
Glenwood Ave @
Harvey Street
6/3/2021 6/3/2021 Fuel spill from vehicle
accident during rain event
Investigated and found not to
be a water quality concern; no
further action taken
2708 South
Saunders Street
6/23/2021 6/28/2021 Complaint of runoff from
car wash entering storm
inlet
Warning letter issued
4325 Glenwood
Avenue
6/7/2021 6/8/2021 Grease trap overflowing
into storm inlet
NOV issued
8816 Gulf Court 6/14/2021 6/14/2021 Complaint of beer waste
leaking into storm inlet
NOV issued
5301 Old Poole
Road
6/22/2021 6/23/2021 Complaint of stone
cutting dust carried by
runoff into storm inlet
NOV issued
6601 Times Drive 6/29/2021 6/29/2021 SSO PUD reported spill to NCDWR
10210
Sablewood Drive
7/5/2021 7/6/2021 White substance in
parking lot
Warning letter issued
10536 Swerling
Way
7/19/2021 7/19/2021 Trash in storm drain Referred to TFS
521 Brent Road 7/19/2021 7/19/2021 Overflowing cleanouts
maintained by Public
Utilities
Forwarded to PUD
5041 Six Forks
Road
7/29/2021 7/29/2021 Broken glass in storm
drain
Referred to TFS
9211 Calabria
Drive, #110
7/29/2021 7/29/2021 Trash in storm drain Refereed to TFS
2001 Poole Road 7/14/2021 7/15/2021 Evidence of past
wastewater and washing
near storm drain
Warning letter issued
2540
Westinghouse
Boulevard
7/7/2021 7/7/2021 Fuel spill into catch
basins and constructed
wetland
Summary Memorandum
Issued
3316 Alleghany
Drive
7/8/2021 7/8/2021 SSO PUD reported spill to NCDWR
2739 Rothgeb
Drive
7/8/2021 7/8/2021 SSO PUD reported spill to NCDWR
2220 Grantland
Avenue
7/8/2021 7/8/2021 SSO PUD reported spill to NCDWR
5532 Neuse View
Drive
7/8/2021 7/8/2021 SSO PUD reported spill to NCDWR
556 Dacian Road 7/8/2021 7/8/2021 SSO PUD reported spill to NCDWR
1020 Sage
Green Court
8/9/2021 8/9/2021 Grass clippings in catch
basin
Referred to TFS
21
Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
Lewis Farm Road
& Banbury Road
8/9/2021 8/9/2021 Natural channel erosion Investigated and found not to
be a water quality concern; no
further action taken
Martin Street &
Salisbury Street
8/17/2021 8/17/2021 Gel tablets and marbles
in catch basin
Investigated and found not to
be a water quality concern; no
further action taken
3500 Rock Creek
Drive
8/30/2021 8/30/2021 SS tap not connected to
main SS line
Forwarded to PUD
1301 Mordecai
Drive
8/10/2021 8/10/2021 Styrofoam waste from
construction in curb line
Warning letter issued
3700 New Bern
Avenue
8/17/2021 8/17/2021 Possible fuel spill Warning letter issued
300 Acorn Street 8/30/2021 8/30/2021 Hydraulic spill residue in
curb line
Warning letter issued
10532 Swerling
Way
8/30/2021 8/30/2021 Trash in catch basin Warning letter issued
5101 Glenwood
Avenue
8/4/2021 8/4/2021 SSO PUD reported spill to NCDWR
720 Pershing
Road
8/10/2021 8/10/2021 Concrete slurry entering
adjacent property and
stormwater pipe
NOV issued
5621 Louisburg
Road
8/12/2021 8/12/2021 Grease and SS overflow
into parking lot
NOV issued
2518 Clark
Avenue
8/16/2021 8/17/2021 Paint residue in curb line NOV issued
8471 Garvey
Drive
8/20/2021 8/20/2021 Grease trap overflow into
ditch
NOV issued
14307 Foxcroft
Road
8/24/2021 8/24/2021 Private SS tap overflow
into curb line
NOV issued
7900 Audubon
Drive
8/25/2021 8/25/2021 Hydraulic fluid spill on
neighborhood streets
Summary Memorandum
issued
105 Idlewild
Avenue
8/30/2021 8/30/2021 Septic tank overflowing
into yard
NOV issued
1510 Graduate
Lane
9/16/2021 9/16/2021 SSO PUD reported spill to NCDWR
741 Bishops Park
Drive
9/7/2021 9/8/2021 Report of pressure
washer water and paint
being discharged into
storm drain
Warning letter issued
917 Willow Run
South Drive
9/23/2021 9/23/2021 SSO PUD reported spill to NCDWR
2113 Ridge Road 9/27/2021 9/27/2021 Possible de-watering of
chlorinated pool water
Investigated and found not to
be a water quality concern; no
further action taken
6615 Falls of
Neuse Road
9/14/2021 9/14/2021 Overflowing grease trap
into parking lot
Warning letter issued
411 W Morgan
Street
9/20/2021 9/20/2021 Grease trap spill onto
parking lot
Warning letter issued
1113 Temple
Street
9/28/2021 9/28/2021 Turbidity in creek Investigated and found not to
be a water quality concern; no
further action taken
22
Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Address Date
Received
Date
Responded Description Action Taken
4200 Glenwood
Avenue
9/29/2021 9/29/2021 Possible <5 gallons of oil
had left NCDOT ROW but
did not have potential to
impact surface waters
Investigated and found not to
be a water quality concern; no
further action taken
15267 Tryon
Road
9/30/2021 9/30/2021 Possible wash water from
the golf carts washing
draining to road
Investigated and found not to
be a water quality concern; no
further action taken
NCDWR = North Carolina Division of Water Resources NOV = Notice of Violation
PUD = Public Utilities Department SWS = Solid Waste Services
SSO = Sanitary Sewer Overflow UST = Underground Storage Tank
RFD = Raleigh Fire Department TFS = Transportation Field Services
RPD = Raleigh Police Department NCDOT = NC Dept. of Transportation
ROW = Right-Of-Way SS = Sanitary Sewer
Section E: Construction Site Runoff Controls
E.1 Program Narrative
The City has had active construction site runoff control efforts (sedimentation and erosion control) since
the 1970s. This program is delegated and overseen by the North Carolina Department of Environmental
Quality (NCDEQ). This program includes ordinances, plan review, permitting, inspection, education, and
enforcement activities. The City receives and responds to calls and concerns from citizens on a regular
basis. All related ordinance changes are noticed and subject to public hearing prior to adoption.
For all projects that disturb greater than one acre, a permit condition is applied which states that a
NPDES construction permit is required, and that application should be made to NCDEQ for coverage. In
addition, all publicly funded projects that disturb greater than one acre are required to obtain Erosion and
Sediment Control plan approval through NCDEQ.
E.2 Best Management Practices
Permit Reference/BMP Reporting
Metric(s) 2020-2021
Part II Section E.2 (a) The permittee has a delegated or
authorized Sediment and Erosion Control Program. As such,
to the extent authorized by law, the permittee is responsible
for compliance with the Sediment Pollution Control Act of 1973
and Chapter 4 of Title 15A of the North Carolina
Administrative Code. The delegated or authorized Sediment
and Erosion Control Program effectively meets the MEP
standard for Construction Site Runoff Controls by permitting
and controlling development activities disturbing one or more
acres of land surface and those activities less than one acre
that are part of a larger common plan of development as
authorized under the Sediment Pollution Control Act of 1973
and Chapter 4 of Title 15A of the North Carolina
Administrative Code.
Report number
of inspections
and
enforcement
activities
conducted
Inspections:
17,868
NOVs: 18
Civil Penalties: 2
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Section F: Post-construction Site Runoff Controls
F.1 Program Narrative
The City’s post-construction site runoff controls remain in compliance with the City’s MS4 permit through
the Neuse Nutrient Sensitive Waters Management Strategy and Water Supply Watershed programs.
The City implements the Neuse Nutrient Sensitive Waters Management Strategy (15A NCAC 2B .0251)
throughout the planning jurisdiction of Raleigh. Water Supply Watershed IV (WS-IV) Programs (15A
NCAC 2H .0216) are implemented within the Falls Lake watershed, Swift Creek watershed, and Richland
Creek watershed.
The City’s post-construction site runoff controls are deemed compliant with the implementation of the
above-mentioned program measures.
The City has set up a private maintenance policy for owners of private properties with post-construction
stormwater control measures (SCMs). Every year, the private property owner must have a licensed
professional engineer or landscape architect certify that the SCM is functioning properly and must send
that certification to the City. If these inspections and certifications are not made, then notification and
enforcement actions, including issuance of civil penalties, are taken.
Permit Reference/BMP Reporting
Metric(s) 2020-2021
Part II Section E.2 (b) The NCG010000 permit establishes
requirements for construction site operators to control waste
such as discarded building materials, concrete truck washout,
chemicals, litter, and sanitary waste at the construction site
that may cause adverse impacts to water quality.
N/A, see
reporting
metrics in Part
II Section E.2.a
and Part II
Section D
N/A
Part II Section E.2 (c) The permittee shall provide and
promote a means for the public to notify the appropriate
authorities of observed erosion and sedimentation problems.
The permittee may implement a plan promoting the existence
of the DEQ “Stop Mud” hotline (1-866- STOPMUD) to meet
the requirements of this paragraph.
N/A, see
reporting
metrics in Part
II Section B
N/A
Part II Section E.2 (d) For new development and
redevelopment projects to be built within the permittee’s
planning jurisdiction by entities with eminent domain authority,
the permittee shall, to the maximum extent practicable,
coordinate the approval of the construction site runoff control
with the NCDEQ/DEMLR.
Report number
of site plans
that required
NCDEQ
coordination
The City issued
105 land
disturbance
permits that
required NPDES
construction
permit coverage
through
NCDEQ/DEMLR
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
F.3 Best Management Practices
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section F.2 (a) Post-
construction stormwater
management program
N/A, see reporting metrics documented
in Part II Section A
N/A
Part II Section F.2 (b)
Strategies which include
SCMs appropriate for the
MS4
Report number of sites with SCMs
1,155
Report number of sites where SCM
inspections have been received
1,029
Report SCM enforcement activities 38 NOVs issued; $10,000 in
civil penalties
Part II Section F.2 (c) Deed
restriction and protective
covenants
Verify that mechanisms such as
recorded deed restrictions, plats, and/or
protective covenants are provided so
that development activities maintain the
project consistent with approved plans
Plat maps and maintenance
easements are mechanisms
utilized to ensure SCMs are
maintained and consistent
with the approved plans
Part II Section F.2 (d)
Operation and maintenance
plan
Report number of sites with newly
approved operation and maintenance
plans
76
Part II Section F.2 (e)
Educational materials and
training for developers
Report types of fact sheets/educational
brochures developed and/or maintained
Web-based; Annual
Inspection requirements, As-
Built requirements, Outreach
centered around Stormwater
Design Manual Update
Report training events held for
developers and number of participants
Quarterly Development
Stakeholder Meetings held.
At these meetings, updates
and stormwater training given
for all in attendance. These
were held virtually this past
year and averaged about 12
developer representatives
attending.
Section G: Pollution Prevention and Good Housekeeping for
Municipal Operations
G.1 Program Narrative
During this reporting period, the City’s Stormwater Management Division contracted with a consultant to
assist with the further development of the pollution prevention and good housekeeping program.
Currently the Stormwater Management Division has developed and implemented a facility inventory,
25
Stormwater MS4 Permit Annual Report
Permit No. NCS000245
inspection program, Site Pollution Prevention Plans (SPPPs) and Stormwater Pollution Prevention Plans
(SWPPPs), spill response guidance, and staff training.
G.2 Best Management Practices
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section G.2 (a)
Inventory of municipal
facilities and operations
Report inventory of facilities
determined to have
significant potential for
generating polluted
stormwater runoff
38 facilities; see Table G-1 below
Report number of municipal
SCMs by type
94 Total:
Wet Pond: 8
UG Detention: 6
Swale: 1
Sand Filter: 3
Cistern: 10
Permeable Pavement: 3
Level Spreader w/ Filter Strip: 3
Green Roof: 3
Filterra: 14
Dry Pond: 10
Wetland: 8
Bioretention: 25
Part II Section G.2 (b)
Inspection and
maintenance program
for municipal facilities
and operations
Report number of facilities
inspected
62 facilities were inspected
Report corrective actions
taken at municipal facilities
or operations
SPPPs and SWPPPs have been
developed for 17 facilities during this
reporting year and are in final draft form
Part II Section G.2 (c)
SPPPs for municipal
facilities
Report number of facilities
with SPPPs/SWPPPs.
38 facilities have SWPPPs/SPPPs in either
complete or draft form
Part II Section G.2 (d)
Spill response
procedures for municipal
facilities and operations
Report number of spill
response procedures
developed/maintained
A city-wide spill response document is in
final draft stage with a consultant
Part II Section G.2 (e)
Prevent or minimize
contamination of
stormwater runoff from
all areas used for
vehicle and equipment
cleaning
Report number of facilities
performing vehicle and
equipment cleaning
operations
10
Report actions taken to
prevent or minimize
stormwater runoff from
vehicle and equipment
cleaning
Stormwater staff have inspected all
facilities where vehicle and equipment
cleaning occur. Several facilities have and
maintain oil/water separators, and SPPPs
or SWPPPs have been completed or are in
final draft form for these facilities.
Part II Section G.2 (f)
Streets, roads, and
public parking lots
maintenance
Report schedule of
maintenance activities
All streets are scheduled to be swept twice
per year. Adherence to this schedule is
contingent on weather.
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section G.2 (g)
Inspection and
Maintenance (I&M) for
municipally-owned or
maintained stormwater
control measures
(SCMs) and the storm
sewer system.
Report number of municipal
SCMs inspected
94; all City-owned regulatory compliance
SCMs installed prior to this reporting
period have been inspected and certified
reports have been submitted.
Report length or number of
storm sewer conveyance
system components
inspected
Number of bridges inspected: 0
Number of crossline conveyances
(culverts) inspected: 1,374
Linear footage of drainage system that has
had CCTV inspection: 105,365 lf
Linear footage of drainage system that has
pole camera inspection: 112,366 lf
Number of catch basins inspected: 1,652
Number of junctions inspected: 40
Report maintenance and
repair actions
Number of storm assets flushed and/or
vacuumed: 771
Linear feet of stormwater pipe flushed
and/or vacuumed: 22,326 lf
Number of crossline conveyances
(culverts) maintained: 930
Number of inlet/junction tops reset: 496
Number of inlets/junctions maintained:
1,296
Number of pipes repaired/replaced:
96
Linear feet or channels redefined: 10,705 lf
Number of bridges repaired: 2
Number of culverts repaired: 4
Number of catch basins repaired: 542
Number of junctions repaired: 16
Replacement: 27 pipes, 24 inlets,
3 junctions
Report schedule of
maintenance activities
Inlets and accessible junctions are
inspected on a 3-year rotation.
Pole camera and CCTV inspection are
performed based on need and as
required to support the asset
management and paving programs.
Repairs and other maintenance are made
on an as-needed basis
Part II Section G.2 (h)
Staff training
Report types of training
provided and number of staff
who completed PPGH
training
686 City staff completed the PPGH training
module via the City’s iLearn portal
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Table G-1: PPGH inventory of facilities that have high potential to generate polluted stormwater
runoff
Facility Name City Department
Lake Woodard (PUD) Public Utilities
Northeast Remote Operations (Burwell St) VFS/Parks
COR Paratransit Operations Facility Transportation
Downtown Remote Operations Engineering Services/Transportation
Raleigh Transit Operations Facility Go Raleigh
New Bern Avenue Maintenance Facility Raleigh Fire Department/Engineering Services
Solid Waste-Wilders Grove Service Center Solid Waste Services
Yard Waste Facility Solid Waste, Yard Waste Facility
Smith Creek WWTP Public Utilities
Little Creek WWTP Public Utilities
Buffaloe Road Athletic Park Parks, Recreation and Cultural Resources
Walnut Creek Park North Parks, Recreation and Cultural Resources
Ridge Road Pool Parks, Recreation and Cultural Resources
Raleigh Fire Department Facility #1 Raleigh Fire Department
Mt. Herman Rd Operation Facility Transportation
Biltmore Hills Park Parks, Recreation and Cultural Resources
Millbrook-Exchange Park Parks, Recreation and Cultural Resources
Pullen Park Parks, Recreation and Cultural Resources
Optimist Park Parks, Recreation and Cultural Resources
Longview Pool Parks, Recreation and Cultural Resources
Neuse River Resource Recovery Facility Public Utilities
Dempsey E. Benton Water Treatment Plant Public Utilities
E. M. Johnson Water Treatment Plant Public Utilities
Raleigh Union Station Transportation
Bain Odor Control Station Public Utilities
Lake Johnson Parks, Recreation and Cultural Resources
Dorothea Dix Park Parks, Recreation and Cultural Resources
Keeter Training Center Raleigh Fire Department
Marsh Creek Facility Parks, Recreation and Cultural Resources
North Raleigh Operations Facility Public Utilities
South Raleigh Operations Facility Public Utilities
East Raleigh Operations Facility Public Utilities
E.M. Johnson Water Raw Water Intake Public Utilities
Walnut Creek Odor Control and Pump Station Public Utilities
Crabtree Creek Odor Control & Pump Station Public Utilities
Marsh Creek Odor Control Station Public Utilities
Buffaloe Road Odor Control Station Public Utilities
Hwy 50 Odor Control Station Public Utilities
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Section H: Program to Monitor and Evaluate Stormwater
Discharges to Municipal Systems
H.1 Program Narrative
The City maintains an inventory of permitted hazardous waste treatment, disposal, and recovery facilities,
industrial facilities that are subject to Section 313 of Title III of the Superfund Amendments and
Reauthorization Act of 1986 (SARA), and industrial facilities identified with an industrial activity permitted
to discharge stormwater to the permittee’s MS4. The City’s program prioritizes and inspects City-owned
facilities with Stormwater NPDES Industrial Permits annually and privately-owned facilities with
Stormwater NPDES Industrial Permits at least once every three years. Non-exposure sites permitted
through the NCDEQ are inspected once every permit cycle.
H.2 Best Management Practices
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section H.2 (a)
Maintain an inventory of
industrial facilities
Report number of industrial facilities
identified within the City’s corporate
limits
75
Part II Section H.2 (b)
Inspection program
Report number of facility inspections
conducted
31
Identify program priorities City-owned facilities –
inspected annually
Privately-owned facilities –
inspected once every three
years
Non-exposure sites –
inspected once every
permit cycle
Part II Section H.2 (c)
Evaluate industrial
facilities discharging
stormwater to the City’s MS4
Report number of deficiencies
identified and forwarded to
enforcement authority (NCDEQ)
2; NCG240012 and
NCG200335
Section I: Water Quality Assessment and Monitoring
I.1 Program Narrative
The City has developed and implemented a Water Quality Assessment and Monitoring Program that
identifies monitoring locations, a monitoring schedule, monitoring parameters, sample data analysis, and
data evaluation and assessment.
I.2 Best Management Practices
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section I.2 (a)
Water Quality
Report updates and revisions to the
monitoring plan
Updated sampling map for NPDES
sites, laboratory methods for
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
Permit Reference/BMP Reporting Metric(s) 2020-2021
Assessment and
Monitoring Plan
sample constituents, and SOP
information
Part II Section I.2 (b)
Water quality
monitoring
Report number of stream sites
monitored
18
Report number of samples collected 1,080
Report parameters analyzed Total suspended solids, ammonia,
total Kjeldahl nitrogen, nitrate/nitrite,
total nitrogen (sum of TKN and
NO3/NO2, not collected in the field),
calcium, copper, magnesium, total
phosphorus, zinc, total hardness,
turbidity, E. coli
Report trends in data from stream
sites monitored
For the resulting dataset, several
constituents reported high rates of
non-detect values: zinc (91%,
reporting limit .010 mg/L), ammonia
(97%, reporting limit 0.10 mg/L),
and copper (96%, reporting limit
0.0020 mg/L). Notably total
phosphorus also reported non-
detect values at a high rate (63%,
reporting limit 0.050 mg/L).
Section J: Total Maximum Daily Loads
J.1 Program Narrative
The following TMDLs within Raleigh’s MS4 (corporate limits of the City of Raleigh) are noted in Section
2.5 and Table 2 of the SWMP:
• Falls Lake
• Neuse River Estuary
• Pigeon House Branch
• Perry Creek
The Falls Lake and Neuse River Estuary TMDLs are regional TMDLs. The City is addressing the Falls
Lake TMDL through its participation in the ongoing 4B Nutrient Management Strategy in collaboration
with other municipalities through the Upper Neuse River Basin Association. The City is addressing the
Neuse River Estuary TMDL through its implementation of the Nutrient Sensitiv e Waters Management
Strategy and City ordinances adopted as required by State of North Carolina Neuse Nutrient Strategy
Rules.
The Pigeon House Branch and Perry Creek TMDLs are local TMDLs. A portion of the Perry Creek
watershed is within Raleigh's MS4, and all of the Pigeon House Branch watershed is within Raleigh's
MS4. Because NCDEQ has not established numerical Waste Load Allocations (WLAs) for these TMDLs
between the City of Raleigh and other entities identified in the TMDL documents, the City has not
developed TMDL plans for these watersheds. In late 2021 the City will contract for consulting services to
begin TMDL planning for these watersheds in accordance with Part II.J.4 of the City's MS4 permit, which
calls for the City to evaluate strategies and implement best management practices to address pollutants
of concern in these watersheds within Raleigh's MS4.
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Stormwater MS4 Permit Annual Report
Permit No. NCS000245
J.2 Best Management Practices
Permit Reference/BMP Reporting Metric(s) 2020-2021
Part II Section J.3 (a) Identify, describe,
and map watershed, outfalls, and streams
Report TMDLs with WLAs within the
MS4
N/A
Report changes in outfall inventory
that may be contributing to
impairment of identified streams
N/A based on
current data.
Part II Section J.3 (b) Evaluate existing
measures
N/A, Report pollutants of concern
and measures taken for reduction
N/A
Part II Section J.3 (c) Assessment of
available monitoring data
N/A, Report monitoring data
summary and data trends
N/A
Part II Section J.3 (d) Monitoring Plan N/A, Report updates to monitoring
plan
N/A
Part II Section J.3 (e) Additional Measures N/A, Report additional measures
taken
N/A
Part II Section J.3 (f) Implementation Plan N/A, Report achievement of
schedule milestones
N/A
Part II Section J.3 (g) Incremental
Success
N/A, Report successes N/A
Part II Section J.3 (h) Reporting N/A Report annual assessment
outcomes
N/A