NC0079821_Annual Performance_20211014

Winston-Salem/Forsyth County
4ir
LJti I ities
Water•Wastewater•Solid Waste
Administration, P.O. Box 2511,Winston-Salem,NC 27102
0:336-727-8000, F:336-727-8432,wsfcutilities.org
October 4, 2021
Jeff Poupart, Supervisor
North Carolina Department of Environmental Quality
PERCS Unit
1617 Mail Service Center
Raleigh, NC 27699-1617 RECEIVED
Re: 2020-2021 System Performance Report uk,f 1 4 2021
Winston-Salem/Forsyth County Utilities
NCDEQIDWRINPDES
Dear Mr. Poupart,
Enclosed you will find our annual performance report for Winston-Salem/Forsyth County Utilities
wastewater collection and treatment system as mandated by the North Carolina Clean Water Act of
1999.This report covers the period from July 1, 2020 to June 30, 2021. We regret the delay in providing
this document. It was an unfortunate by-product of staff turnover.
Our report was made available to the public by publishing a Notice of Availability in the Tuesday, Oct. 5,
2021 Winston-Salem Journal. A copy of that legal ad is enclosed and the Affidavit of Publication will be
emailed upon receipt. Copies of this report can also be obtained at the Forsyth County Central Library,
from our office or City Link.The report is posted on our website at cityofws.org/wwreports.
Please call me at 336-747-7315 if you have any questions.
Sincerely,
CO°.044#
•
Courtney L. Driver, P.E.
Utilities Director
Cc: Michael Stover, P.E., Assistant Utilities Director-Operations
Frank Crump, Wastewater Treatment Superintendent
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
File
City Council:Mayor Allen Joines;Denise D.Adams,Mayor Pro Tempore,North Ward;Barbara Hanes Burke,Northeast Ward;Robert C.Clark,West Ward;
John C.Larson,South Ward;Jeff Macintosh,Northwest Ward;Kevin Mundy,Southwest Ward;Annette Scippio,East Ward;James Taylor,Jr.,Southeast Ward;
GIBE=
City Manager:Lee D.Garrity
County Commissioners:David R.Plyler,Chair;Don Martin,Vice Chair;Fleming El-Amin;Ted Kaplan;Richard V.Linville;Tanya McDaniel;Gloria D.Whisenhunt;
Call 311 or 336-727-8000 County Manager Dudley Watts,Jr.
Winston-Salem/Forsyth County Utility Commission:Randall S.Tuttle,Chair;L.Wesley Curtis,Jr.,Vice Chair;Harold E.Day;Tom Griffin;Yvonne H.Hines;
[e-mail] Duane Long;Hugh W.Jernigan;Chris Parker;Charles Wilson;Allan Younger

NOTICE OF AVAILABILITY
Annual Performance Report for Wastewater Collection &Treatment Systems
Fiscal Year 2020-2021
Effective October 1, 1999, all wastewater facilities that collect or treat wastewater must
notify the public of wastewater spills.The second part to this rule requires the owner or
operator of the wastewater treatment/collection systems to provide an annual report to
its users, customers and the North Carolina Department of Environmental Quality. This
report summarizes the performance of the treatment works/collection systems and
states the extent to which any terms of its permit, federal laws, or any state laws,
regulations or rules related to the protection of water quality have been violated.
The Fiscal Year 2020-2021 Annual Performance Report for WSFC Utilities Wastewater
Collection and Treatment Systems will be available to the public at WSFC Utilities
Administration, Stuart Municipal Building, 100 E. First St., Suite 201, at the Forsyth
County Central Library, by calling City Link 336-727-8000 and at cityofws.org/wwreports.
Winston-Salem Journal:October 5,2021

Winston-Salem/Forsyth County RECEIVED142021
Utilities U(;T
Water•Wastewater•Solid Waste WWNpDES
NCDEQIDVV
Wastewater Collection &Treatment System—Performance Report for Fiscal Year 2020-2021
This report is published in accordance with the requirements of the North Carolina Clean Water Act of 1999 and
provides information on the Publicly Operated Treatment Works (POTW) and Collection System operated by
Winston-Salem/Forsyth County Utilities. It covers the period from July 1, 2020 through June 30, 2021.This
report is published and released to our customers annually.
Winston-Salem/Forsyth County Utilities (WSFC Utilities) operates two wastewater treatment plants (WWTPs)
with a combined treatment capacity of 51 million gallons per day.The wastewater collection system includes
approximately 1,783 miles of sewer lines, 45 pumping stations, and one chemical odor control station. During
the period covered by this report a total of 13.89 billion gallons of wastewater was collected and treated at
these facilities. WSFC Utilities staff work hard to meet or exceed the requirements mandated by the North
Carolina Clean Water Act and the requirements of the National Pollutant Discharge Elimination System (NPDES)
permits that regulate the actual operation of the treatment plants,the disposal of our biosolids, and the
operation and maintenance of our collection system.
The wastewater collection system operates under NPDES Permit WQCS00003.The Archie Elledge WWTP
operates under NPDES Permit NC0037834 and the Muddy Creek WWTP operates under NPDES Permit
NC0050342.The treatment and disposal of residual biosolids produced by the plants is accomplished by
anaerobic digestion followed by processing in a biosolids drying facility at the Archie Elledge WWTP under
Permit WQ0029804.The biosolids dryer facility produced 5,784 dry tons of pelletized biosolids during FY 2020-
2021 which were beneficially applied to farmland.The water system has three additional NPDES permits, one
associated with each water treatment plant. Swann Water Treatment Plant(WTP) operates under General
Permit NCG590003,Thomas WTP under Permit NC0079821 and Neilson Plant under Permit NC0086011.All
three water plant permits operated within compliance of their permit conditions during this performance
period.The treatment process at the water treatment plants generates a Class-A residual that is land applied
under Permit WQ0031314. During this compliance period, a total of 1,836.27 dry tons of residuals were hauled
from Neilson WTP and applied on farmland in Davidson County. A total of 271.85 dry tons were hauled from
Swann WTP and applied on farmland in Forsyth County.
Archie Elledge WWTP and the Biosolids Dryer Facility reported no violations of their permit limits during the
reporting period. Muddy Creek WWTP had one permit violation as shown in Appendix A.The two wastewater
treatment plants met the minimum requirements imposed by the State of North Carolina's Division of Water
Resources by a safety factor of 3.25.The bar chart in Appendix B shows the performance of the wastewater
treatment plants during this period. Approximately 25,508 tons of regulated pollutants were removed by the
treatment processes during the period ending June 30, 2021.
The remainder of this document includes details about monitoring system discharges and overflows from our
wastewater collection system and preventative maintenance programs established to prevent potential
problems. WSFC Utilities'goal is to have zero sanitary sewer overflows (SSO)from the wastewater collection
system. However, during the last fiscal year, 74 events totaling 0.016%of the wastewater collected was
spilled/overflowed from the sanitary sewer system.This is a combined total of 57 reportable and 17 non-
reportable spills.Appendix A and D of this report list a detailed summary of plant and collection system
overflows reported in FY 2020-2021.
1

Since the passage of the North Carolina Clean Water Act in 1999 the total annual SSOs have been tracked
against the baseline year of FY1998-1999 (Appendix C). Diligence by maintenance personnel toward
preventative maintenance continued to be a major factor contributing to SSOs remaining at a lower level than
that of the baseline year. In fact, FY 2020-2021 has resulted in one of the lowest reported SSO years (74) since
reporting began in 1999. Our success in reducing SSOs also includes the incorporative use of Geographic
Information Systems (GIS) with our computer maintenance management system, Cityworks.Together, GIS and
Cityworks can display historical work order information which allows our crews to respond to areas where issues
have repeatedly occurred. Management uses this same data to help develop future capital projects to alleviate
the cause of repeat issues. We continue to send staff to Collection and Distribution System Schools to obtain the
appropriate certification and training.
WSFC Utilities is in the midst of a Collection System Improvement Program, which helps prioritize and schedule
our collection system preventative maintenance measures based on physical inspections from the field.
Inspections ranging from routine cleaning to closed-circuit television (CCTV) are tracked in Cityworks. In order to •
collect more uniform data and to make crews more efficient,we have also upgraded both of our CCTV camera
systems to WinCan, which integrates with Cityworks. Essentially all of the information that we collect from the
field is seamlessly entered into our recently upgraded preventative maintenance scheduler tool (FreeFlowH20)
and a decision-making process is streamlined for cleaning, rehabilitation and/or replacement of our collection
system infrastructure. By having these new systems in place, our field personnel can identify and submit
information directly to the supervisor with a few keystrokes.This information also helps City Link convey issues
to the customer in a timely manner.
Major causes of SSO occurrences in FY 2020-2021 were attributed to grease deposits, debris accumulation and
root intrusion. Because of this,funding was approved for FY 2020-2021 to provide for more preventative
cleaning of the collection system.This effort has reduced the occurrences of SSOs by preemptively targeting
areas prone to the three major causes. In FY 2020-2021, WSFC Utilities cleaned more than 330 miles,which is
19%of the 1,783-mile gravity wastewater collection system. In-house personnel cleaned 124.6 miles of publicly
owned/maintained sewer lines and contracted crews cleaned 205.5 miles at a cost of$1,351,129. Of the 330.1
miles that were cleaned, 69%or approximately 228 miles were proactively cleaned by in-house and contracted
crews. For FY 2020-2021 the goal is to continue to increase the portion of proactive cleaning and to exceed our
overall internal goal by cleaning 20%of the entire gravity collection system.
In 2003, a Grease Interceptor Ordinance was adopted which regulates the operation and maintenance of
residential, commercial, and industrial grease trap interceptors.This ordinance alone has been effective in
reducing the amount of grease related SSOs since its adoption. In 2003, the total number of SSOs spiked at 269;
the following year that number dropped by nearly 30 SSOs and the count of SSOs has made a steady decline
since that time. While this ordinance has been effective,further assistance from the public is necessary to
completely solve this problem. Over the past year, in-house personnel have conducted outreach following sewer
backups to educate customers in those hot spot areas on the proper disposal of cooking grease, fats and other
oils. In addition, maintenance personnel have been proactively cleaning the publicly maintained portions of
sewer connections to keep sewer main lines clean and free of grease as well as tree roots and debris.
During FY 2020-2021, WSFC Utilities continued its proactive efforts toward the reduction of SSOs by spending
more than $14 million on the rehabilitation of 38,640 feet of gravity sewer mains, 38 manholes, and 248 service
laterals.The rehabilitated sewer mains primarily ranged in size from 6"to 42".The mains were rehabilitated by
means of pipe bursting, cured-in-place lining of pipes,total replacement or a combination of these methods.The
enhanced condition of rehabilitated sewer mains and manholes not only contributed to the reduction of SSOs,
but also aided in the reduction of infiltration and inflow by decreasing and/or eliminating access points for storm
water runoff and groundwater to enter the wastewater collection system. In addition, WSFC Utilities performed
2

CCTV inspection of 240,292 linear feet of sewer mains. Staff and contractors also improved access to the
collection system through inspection and mowing/clearing of approximately 20 miles of easements.
As always, customer involvement plays a large role in the reduction of SSOs. WSFC Utilities continues to
promote its Can the Grease and No Wipes in Pipes campaigns to educate the public about the hazards of
dumping fats, oils or grease (FOG) down drains and flushing wipes and other non-biodegradable products in the
toilet.Annual presentations for City of Winston-Salem University, Habitat for Humanity, Neighborhood Academy
and more were conducted online and always include our FOG and wipes information. Executive Orders and
ongoing safety concerns limited our staff to a single public event in FY 2020-2021.The Juneteenth Festival on
June 19, 2021 had an estimated attendance of 6,000 and our public information officer staffed a table in Biotech
Place passing out FOG and wipes literature, as well as promotional items guests could win by engaging with our
new prize wheel. It was extremely successful, and thousands of people learned about the hazards and costly
messes caused by grease and wipes in their homes and our wastewater system.
Pandemic shortages of toilet paper resulted in an increase in SSOs caused by wipes. In addition to other efforts
to combat this, customers received a bill insert in July and August of 2020 with the No Wipes in Pipes flyer. In
September 2020, our No Wipes in Pipes campaign won second place in the 2020 E Source Utility Ad Awards
Contest. More than 500 submissions from throughout Canada and the United Sates were reviewed by an
independent group of judges to recognizes creative excellence in utilities.The "bottom line" is you should only
flush the Four Ps: Pee, Poop, Puke & (toilet) Paper. You can view our two campaign webpages at
cityofws.org/nowipes and cityofws.org/grease. Social media posts, website news and news releases cross-
promoted this information. We also updated our Good Neighbor Policy brochure and launched a new webpage
at cityofws.org/gnp designed to educate the public and eliminate sewer backups in homes that would benefit
from installation of a backwater valve device.
Lastly, staff continued to actively identify and plan for projects in an effort to reduce SSOs, and infiltration and
inflow into the wastewater collection system. In addition to the benefits of reducing SSO volume and the
reduction of water getting into the system, these projects have the added benefit of decreasing the amount of
wastewater treated, thereby reducing overall operating costs.
To report a wastewater spill, please contact the City of Winston-Salem 24-hour customer service line (City Link)
at 336-727-8000. For questions regarding our programs or additional information regarding this report, please
contact Gale Ketteler, Utilities Public Information Officer at 336-747-7414 or [e-mail]. Copies of
this report may be requested from City Link at 336-727-8000.This report is also available at the Forsyth County
Central Library and at cityofws.org/wwreports.
Certification of Accuracy:
I certify under penalty of law that this report is complete and accurate to the best of my knowledge. I further
certify that this report has been made available to all persons or concerns using the publicly-owned wastewater
collection and treatment facilities under the direction of Winston-Salem/Forsyth County Utilities and that those
persons or concerns have been notified as to the availability of this report.
Cat 0646#%----."."-.
Date: 10/1/2021
Courtney L. Driver, P.E.
Utilities Director
Winston-Salem/Forsyth County Utilities
3

Appendix A:
Wastewater Treatment Plant and Pump Station Overflow/Spill Information—FY 2020-2021
Volume of Number of NPDES
Flow Discharged from Number of Overflow Permit Violations
Month/Year Treatment Plants, gallons Events Reported Overflows, at Treatment
gallons Plants
July 2020 1,021,450,000 0 0 0
Aug. 2020
1,224,810,000 1 1,100,000 0
1,034,600,000 0 0 0
Sept. 2020
Oct. 2020
1,153,220,000 0 0 1
1,276,150,000 2 315,490 0
Nov. 2020
1,269,980,000 1 600 0
Dec. 2020
Jan. 2021 1,145,540,000 2 465 0
1,300,170,000 0 0 0
Feb. 2021
March 2021 1,295,050,000 0 0 0
April 2021 1,113,490,000 0 0 0
May 2021 1,077,410,000 0 0 0
June 2021 974,020,000 0 0 0
ANNUAL TOTAL 13,885,890,000 6 2,251,327 1
Notes:
8/7/2020 Muddy Creek WWTP experienced an overflow of 1.1M gallons from its primary clarifier flow structure
due to a severe rainfall event.
Oct. 2020 Muddy Creek WWTP had a NPDES permit violation for a Monthly Suspended Solids Violation.
11/12/2020 Archie Elledge WWTP experienced an overflow of 314,770 gallons from aeration tanks due to flood
waters from a severe rainfall event (high flow from creek basin breached the aeration tank walls).
11/27/2020 Archie Elledge WWTP spilled 720 gallons of non-potable water(NPW) into Salem Creek due to a
ruptured line.
12/26/2020 Archie Elledge WWTP spilled 600 gallons of NPW into Salem Creek due to a ruptured line.
1/15/2021 Archie Elledge WWTP spilled 400 gal from #2 lagoon into Salem Creek due to sump pump failure.
1/17/2021 Archie Elledge WWTP spilled 65 gal from#2 lagoon into Salem Creek due to sump pump failure.
4

Appendix B:
Wastewater Treatment Efficiency FY 2020-21
Tons of Regulated Pollutants
30,000
26,923
25,000
20,000
N
0 15,000
10,000
5,000 4,596
1,415
0
• Received at Treatment Plants
© Allowed in Discharge by Division of Water Quality
• Actually Discharged by Treatment Plants
5

Appendix C:
Performance Summary of Wastewater Collection System—FY 2020-2021
Total SSO w/> 550 w/> Total 5S0 Total SSO
Month/Year No. Notice of 1,000 gal in 15,000 gal in Volume Wastewater Percentage of
of Violations Surface Surface waters (gal) Collected**(gal.) Total
SSOs waters*
July 2020 4 0 0 0 800 1,021,450,000 0.000078%
Aug.2020 4 2 0 0 9,718 1,224,810,000 0.00079%
Sept.2020 5 1 2 0 16,314 1,034,600,000 0.0016%
Oct.2020 9 2 2 1 173,348 1,174,590,000 0.015%
Nov.2020 7 1 3 1 59,611 1,215,820,000 0.0049%
Dec.2020 7 3 2 1 1,881,697 1,296,730,000 0.15%
Jan.2021 3 2 0 0 1,587 1,145,540,000 0.00014%
Feb.2021 7 2 3 0 14,906 1,300,170,000 0.0011%
March 2021 7 0 5 1 54,000 1,295,050,000 0.0042%
April 2021 13 6 4 0 12,326 1,113,490,000 0.0011%
May 2021 6 3 0 0 2,045 1,077,410,000 0.00019%
June 2021 2 1 1 1 24,975 974,020,000 0.0026%
*See Appendix D for a complete listing of locations,Sanitary Sewer Overflow (SSO)Totals and SSO "Volume in
Surface Water"for all spills during this fiscal year.
**This is the total volume of treated wastewater discharged from the plants but is assumed to be equal to what
was collected.
SSO Occurrences attributable to: For FY 2020-2021 Percentage Quantity total
Grease 21 28% 29,110
Roots 9 12% 2,182
Debris 14 19% 9,867
Inflow& Infiltration 2 3% 36,510
Vandalism 1 1% 300
Pipe Failure 16 22% 1,928,746
Pump Station Equipment Failure 0 0% 0
Severe Natural Causes 2 3% 1,970
Other 9 12% 188,642
TOTAL 74 100% 2,251,327
6

Annual Performance Summary of Wastewater Collection System
SSO w/> SSO w/>15,000 Total SSO
Total No. Notice of 1,000 gal in Total SSO
Fiscal Year of SSOs Violations Surface gal in Surface Volume(gal) Wastewater Percentage
waters
waters Collected*(gal.) of Total
2020-2021 74 23 15 5 2,251,327 13,873,680,000 0.0016%
Annual Total
2019 2020 77 10 11 7 431,819 13,373,470,000 0.0032%
Annual Total
2018-2019 70 13 10 1 94,583 13,762,950,000 0.0007%
Annual Total
2017-2018 65 12 15 0 64,892 11,323,130,000 0.0006%
Annual Total
2016-2017 62 12 14 0 35,774 11,707,700,000 0.0003%
Annual Total
2015-2016 73 12 15 0 157,949 12,083,570,000 0.0013%
Annual Total
2014-2015 86 49 12 1 127,405 10,753,560,000 0.0012%
Annual Total
2013-2014 82 30 15 0 106,384 11,840,630,000 0.0009%
Annual Total
2012-2013 111 38 13 2 144,549 11,331,870,000 0.0013%
Annual Total
20112012 117 61 10 0 65,273 11,289,980,000 0.0006%
Annual Total
2010-2011 109 76 15 0 95,342 11,328,410,000 0.0008%
Annual Total
2009-2010 106 77 16 3 1,840,134 12,291,330,000 0.0150%
Annual Total
2008-2009 117 88 20 0 85,433 11,607,400,000 0.0007%
Annual Total
2007-2008 129 N/A 31 1 142,412 11,473,040,000 0.0012%
Annual Total
2006-2007 161 N/A 40 8 571,946 12,475,820,000 0.0046%
Annual Total
2005-2006 159 N/A 46 3 317,585 12,182,250,000 0.0026%
Annual Total
2004-2005 211 N/A 49 3 246,290 12,621,450,000 0.0020%
Annual Total
2003-2004 241 N/A 69 2 322,050 12,822,200,000 0.0025%
Annual Total
2002-2003 269 N/A 116 16 2,305,175 13,408,980,000 0.0172%
Annual Total
2001-2002 228 N/A 70 1 338,806 11,467,900,000 0.0030%
Annual Total
2000-2001 193 N/A 84 4 533,108 11,930,700,000 0.0045%
Annual Total
1999-2000 189 N/A 119 9 1,154,350 12,289,000,000 0.0094%
Annual Total
*This is the total volume of treated wastewater discharged from the plants but is assumed to be equal to what
was collected.
7

•
Appendix D:
Details of Wastewater Collection System—FY 2020-2021
SSO
Probable Cause of Total SSO Volume in
Month/Year Location of SSO
550 Volume(gal) Surface
waters
July 2020
7/7/2020 Roots 300 0 1308 Micol Ln
7/16/2020 Vandalism 300 0 4640 Old Town Dr
7/24/2020 Roots 150 0 1220 Abingdon Way
7/31/2020 Debris 50 0 913 N Cherry St
Total for July 4 800 0
AUGUST 2020
8/9/2020 Debris 1,348 606 4378 Wallburg Landing Dr
8/14/2020 Grease 3 3 694 Hanes Mall Blvd
8/17/2020 Debris 150 150 4068 Highland Creek Ct
8/27/2020 Other 8,217 0 3525 Reynolda Rd
Total for August 4 9,718 759
SEPTEMBER 2020
9/8/2020 Other 3,150 0 128 N- Broad St.
9/9/2020 Pipe Failure 2,250 2,250 617 Waughtown
9/21/2020 Roots 294 294 550 Kelway PI
9/23/2020 Pipe Failure 10,500 10,500 443 Wachovia St
9/30/2020 Pipe Failure 120 120 2000 Lowery St
Total for September 5 16,314 13,164
OCTOBER 2020
10/4/2020 Grease 250 0 1211 Brookwood DR
10/8/2020 Pipe Failure 3,500 3,500 644 Arbor
10/8/2020 Pipe Failure 774 696 1800 N. Patterson
10/8/2020 Other 200 200 1604 Cranberry Hill Ln.
10/10/2020 Other 75 0 8068 Glengarriff Rd
10/17/2020 Other 168,000 168,000 4640 Old Town Dr
10/19/2020 Grease 449 449 1834 Reynolda Rd
10/20/2020 Roots 50 0 1309 Micol Ln
10/25/2020 Roots 50 0 5009 Nettlebrook Rd
Total for October 9 173,384 172,845
NOVEMBER 2020
11/3/2020 Pipe Failure 8,400 8,400 4264 Tise Ave
11/12/2020 Severe Natural Causes 920 0 2531 Buena Vista Rd
11/12/2020 Severe Natural Causes 1,050 1,050 2536 La Deara Crest Ln.
11/18/2020 Residential Grease 300 0 301 Chestnut Chase Trail
11/23/2020 Pipe Failure 48,250 48,250 114 Cassell
11/24/2020 Debris 2 0 1785 Janita Dr
11/27/2020 Other 689 689 200 Cassell
Total for November 7 59,611 58,389
8

DECEMBER 2020
12/4/2020 Pipe Failure 140 140 645 Arbor Rd
12/7/2020 Other 2,706 0 200 Cassell
12/14/2020 Grease 900 360 2600 Woodbury Dr
12/14/2020 Pipe Failure 1,873,000 1,873,000 3495 Braddock Ct
12/16/2020 Grease 1 0 210 Moses Lucas
12/16/2020 Pipe Failure 450 450 3612 Denver St.
12/17/2020 Grease 4,500 2,250 1155 Hubert Ct
Total for December 7 1,881,697 1,876,200
JANUARY 2021
1/27/2021 Grease 337 337 4240 Bethania Station Rd.
1/28/2021 Grease 250 250 116 Cheltenham Dr.
1/30/2021 Grease 1,000 1,000 3410 Olivers Crossing
Total for January 3 1,578 1,578
FEBRUARY 2021
2/3/2021 Debris 4,800 4,800 2680 Grosvenor
2/4/2021 Pipe Failure 20 20 1834 Reynolda Rd
2/8/2021 Grease 7,650 7,650 959 Sequoia Dr
2/8/2021 Debris 186 0 4927 Oak Grove Ave.
2/12/2021 Grease 1,200 1,200 3148 Robinhood Rd
2/23/2021 Grease 900 900 475 Sedge Garden Rd
2/24/2021 Debris 150 150 2335 Pleasant Street
Total for February 7 14,906 14,720
MARCH 2O21
3/8/2021 Other 5,600 2,800 531 Northridge Park Dr
3/12/2021 Grease 3,300 3,300 620 Pennington Ridge Ct.
3/12/2021 Grease 5,450 5,450 1475 New Walkertown Rd.
3/15/2021 Pipe Failure 2,250 2,250 5288 Ivystone Ln.
3/19/2021 Inflow/ Infiltration 36,500 36,500 1115 Bethabara Pointe Cr
3/21/2021 Debris 225 0 1735 Ardmore Rd.
3/26/2021 Roots 675 0 4830 School View Dr.
Total for March 7 54,000 50,300
APRIL 2021
4/7/2021 Debris 351 351 3256 Robinhood Rd.
4/9/2021 Inflow/Infiltration 10 0 1647 Ashley School Rd.
4/11/2021 Debris 200 20 959 Sequoia Dr.
4/12/2021 Debris 1,010 1,010 624 West first St.
4/13/2021 Debris 750 750 211 Harmon Ln.
4/14/2021 Pipe Failure 242 242 70 Park Blvd.
4/14/2021 Roots 263 263 4182 Greenmead Rd.
4/14/2021 Pipe Failure 8,100 8,100 1101 Montgomery
4/21/2021 Other 5 0 4220 Hilltop Dr.
4/22/2021 Debris 595 595 800 E 8th & Camel Ave.
4/28/2021 Debris 50 50 920 E 5th St.
4/29/2021 Grease 300 300 4972 Wilkes Dr.
9

4/30/2021 Pipe Failure 450 450 790 Motor Rd.
Total for April 13 12,326 12,131
MAY 2021
5/10/2021 Grease 275 275 3886 Hartford ST
5/22/2021 Grease 300 300 3830 Valley Ct
5/28/2021 Roots 150 0 4384 Stone Forest Ct
5/31/2021 Roots 250 250 Oak Summit& University
5/31/2021 Grease 950 950 Gumtree and Hwy 109
5/31/2021 Grease 120 120 5201 Huntscroft Ct
Total for May 6 2,045 1,895
JUNE 2021
6/23/2021 Pipe Failure 24,300 24,300 1045 Industrial Park Dr.
6/23/2021 Grease 675 675 2920 Country Club Rd.
Total for June 2 24,975 24,975
2020-2021 74 2,251,327 2,226,965
10