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Home My WebLink AboutWQCSD0122_Compliance Evaluation Inspection_20210929 SENT VIA ELECTRONIC MAIL ONLY: NO HARD COPY WILL BE MAILED. September 29, 2021 Lane Chilton Carolina Water Service Inc of North Carolina Email: lane.chilton@carolinawaterservicenc.com SUBJECT: Compliance Inspection Report Bent Creek Collection System Collection System Permit No. WQCSD0122 Buncombe County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Bent Creek Collection System on 9/23/2021. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit No. WQCSD0122. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. If you should have any questions, please do not hesitate to contact me at 828-296-4500 or via email at stephanie.williams@ncdenr.gov. Sincerely, Stephanie Williams, Environmental Specialist Water Quality Regional Operations Section Asheville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS: Inspection Report Ec: Laserfiche, Gary Peacock (Area Manager), Travis Dupree (CWS), Tony Konsul (CWS) DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Compliance Inspection Report Permit:WQCSD0122 Effective:03/01/00 Expiration:Owner :Carolina Water Service Inc of North Carolina SOC: Contact Person: Region: County: Directions to Facility: Buncombe Asheville Lane Chilton Effective:Expiration:Facility:Bent Creek Collection System Title:Phone:252-723-8953Eastern NC Manager Secondary ORC(s): Phone:Certification:Primary ORC: System Classifications: On-Site Representative(s): Related Permits: Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 09/23/2021 01:15PM 02:45PM Stephanie A Williams 828-296-4500 Linda S Wiggs Phone :828-296-4500 Ext.4653 Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Deemed permitted collection system management and operation Collection System Inspect Non Sampling Question Areas: Miscellaneous Questions General Grease Control Spills/Response Plan Inspections Lines Manholes Pump Stations (See attachment summary) Page 1 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCSD0122 09/23/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Inspection Summary: Stephanie Williams and Linda Wiggs, with the Asheville Regional Office, conducted a Compliance Evaluation Inspection of the Bent Creek Collection System on September 23, 2021. This inspection was conducted to determine if the system is being operated and maintained in compliance with permit no. WQCSD0122. Gary Peacock (Area Manager) and Mike Abel (WWTP ORC) were present during the inspection. The Bent Creek Collection System carries an average annual flow of approximately 34,000 gpd and discharges into the Bent Creek WWTP (NC0036684). The Collection System consists of 2,413 feet of 8-inch gravity sewer and 580 feet of 4-inch force main. Lines are mostly PVC and clay, with ductile iron used for high priority lines. The system has one aerial line, which crosses the creek before discharging into the WWTP. There is 1 lift station in the system, with duplex flooded suction pumps, SCADA, audio, and visual. The pumps are in a dry well on the side of the road and the wet well is under the road and is accessed by a traditional manhole on Summerglen Drive. The wet well is cleaned every two months. Page 2 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCSD0122 09/23/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine General Yes No NA NE # Is this system a satellite system? # If Yes, what is system name or permit number? Is there a overall sewer system map? Does the map include: Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location # Flow direction # Approximate pipe age # Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Are system maintenance records maintained? Comment: Grease Control Yes No NA NE Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) For public systems, is there a Grease Control Program via an ordinance/agreement? If Yes, does it require grease control devices at applicable locations? Is the Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? Comment: Spills and Response Action Plan Yes No NA NE # Is system free of known points of bypass? If No, describe type of bypass and location # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Page 3 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCSD0122 09/23/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Does the plan include: # 24-hour contact numbers # Response time # Equipment list and spare parts inventory # Access to cleaning equipment # Access to construction crews, contractors, and/or engineers # Source of emergency funds # Site sanitation and cleanup materials # Post-overflow/spill assessment Comment: Inspections Yes No NA NE Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high-priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? The annual inspection should be documented in the future.Comment: Lines/Right-of-Ways/Aerial Lines Yes No NA NE Please list the Lines/Right of Ways/Aerial Lines Inspected: Creek Crossing aerial line Are right-of-ways and easements maintained for the full width for access? If No, give details on temporary access: Is maintenance documented? Were all areas/lines inspected free of issues? Comment: Manholes Yes No NA NE Please list the Manholes Inspected: MH on the intersection of Bent Creek Ranch and Summerglen Drive, MH on Summerglen Drive, MH on Summerglen Court Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? Are manhole covers present? Page 4 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCSD0122 09/23/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine # Are manholes properly seated? # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted in manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Comment: Pump Stations Yes No NA NE Please list the Pump Stations Inspected: Lift Station 1 # Number of duplex or larger pump stations in system 1 # Number of vacuum stations in system 0 # Number of simplex pump stations in system 0 # Number of simplex pump stations in system serving more than one building 0 How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed?1 # A simple one-way telemetry/communication system (auto-dialer) installed?0 For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the telemetry system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Are audio and visual alarms present? Are audio and visual alarms operable? Page 5 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCSD0122 09/23/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? The generator or a pump truck will be dispatched to the single lift station as needed. # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment: Page 6 of 6 DocuSign Envelope ID: 599B4FFA-0858-4E96-A7DB-1A2CFC81B55F