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Home My WebLink AboutWQCS00233_Compliance Evaluation Inspection_20210806 August 6, 2021 Mr. Tony Konsul Carolina Water Systems, Inc. PO Box 240908 Charlotte NC 28224 Subject: Compliance Evaluation Inspection Permittee: Hemby Acres Wastewater Collection System Permit No. WQCS00233 Union County, NC Dear Mr. Konsul: Mr. Tony Parker of the Mooresville Regional Office of the NC Division of Water Resources (DWR or the Division) conducted a compliance evaluation inspection (CEI) of the utilities wastewater collection system (WWCS) on August 4, 2021. The assistance Mr. Larry Henry and Mr. Frank Wood provided during this inspection was greatly appreciated. A copy of the inspection report is attached for your records and inspection findings are summarized below. Site/System Review The following system components were inspected: a. Two pump stations were inspected. No issues noted. b. Numerous manholes inspected. No issues noted. c. Several outfall R/W’s. were inspected. No issues noted. As you are aware, owners of permitted collection systems must comply with their permit and all rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. The utilities compliance status with each of these rules is summarized below: a. 15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained and operated at all times to prevent discharge to land or surface waters and any contravention of ground or surface water standards. Observations: The system had no SSO’s for the review period Compliance Status: Compliant b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection system be developed and actively maintained. Observations: The utility uses digital and paper maps showing the pump station locations, lines, flow direction and other characteristics. Compliance Status: Compliant c. 15A NCAC 02T .0403(a)(3): Requires that an operation and maintenance (O&M) plan be developed and implemented, which includes inspection frequency, preventative maintenance schedule, and overflow response. Observations Records were available for all activities. Compliance Status: Compliant d. 15A NCAC 02T .0403(a)(4): Requires that the permittee or its representative inspect pump stations that are not connected to a telemetry system (i.e., remote alarm system) every day (i.e., 365 days per year) and pump stations that are connected to a telemetry system at least once per week. Observations: The pump stations are being inspected and monitored as required. Compliance Status: Compliant e. 15A NCAC 02T .0403(a)(5): Requires that the permittee or its representative inspect high-priority sewers (HPS - as defined in 15A NCAC 02T .0402(2)) at least once every six months and document the inspections. Observations: The system has high priority lines and logs indicate they are inspected and documented as required. Compliance Status: Compliant f. 15A NCAC 02T .0403(a)(6): Requires that the permittee or its representative conduct a general observation of the entire wastewater collection system at least once per year and document same. Compliance Status: Compliant. g. 15A NCAC 02T .0403(a)(7): Requires that overflows and bypasses from the system be reported to the Division's Mooresville Regional Office in accordance with 15A NCAC 02B .0506(a), and that public notice must be provided as required by G.S. 143-215.1C. Observations: No SSO’s have been reported with this system for this review period. The NC regulations and statutes, which cover the reporting requirements for SSOs, are found in NC Administrative Code 15A NCAC 02B .0506(a) and NC General Statute 143-215.1C, respectively. You may access the NC regulations online at the NC Office of Administrative Hearings (OAH) website at: http://www.oah.state.nc.us/rules/ and the NC General Statutes online at the NC General Assembly's website at: http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl. You may wish to review them to ensure you are fully familiar with all requirements. When reporting SSOs to DWQ, you must call the Mooresville Regional Office (MRO) at 704-663-1699 during normal business hours. If outside normal business hours, you must report the spill to the NC Division of Emergency Management at 1-800-858-0368. Please note that all reportable SSOs must be reported within 24 hours of the occurrence, or first knowledge, of the SSO. Please also note that voice mail or faxed messages are not considered as the initial verbal report. You must talk to and report the spill to a live person. Compliance Status: Compliant h. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed and implemented as follows: 1. For privately owned collection systems, the Grease Control Program shall include at least bi-annual distribution of grease education materials to users. 2. Grease education materials shall be distributed more often than required above if necessary to prevent grease-related sanitary sewer overflows. Observations: Educational info is provided to all customers via mail outs to all customers 2/year and posted on website. Compliance Status: Compliant. i. 15A NCAC 02T .0403(a)(9): Requires that right-of-ways (ROW) and easements be maintained to allow for personnel and equipment accessibility. Observations: Lines and R/W’s are maintained per requirements and documented. Compliance Status: Compliant. j. 15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all activities you undertake to comply with the requirements of 15A NCAC 02T .0403, subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the exception of the map, which shall be maintained for the life of the system. Observations: Records were reviewed for high-priority line inspections, and observation of the entire system. Compliance Status: Compliant The attached inspection report should be self-explanatory; however, if you have any questions regarding the inspection report or this letter please contact Tony Parker at 704-663-1699 or tony.parker@ncdenr.gov. Sincerely, W. Corey Basinger, Regional Supervisor Mooresville Regional Office Water Quality Regional Operations Section Division of Water Resources, NCDEQ Attachments: BIMS Inspection Report CC: DWR files (LaserFiche) for Compliance Inspection Report Permit:WQCS00233 Effective:10/10/13 Expiration:11/30/21 Owner :Carolina Water Service Inc of North Carolina SOC: Contact Person: Region: County: Directions to Facility: Union Mooresville Lane Chilton Effective:Expiration:Facility:Hemby Acres Collection System PO Box 240908 Charlotte NC 282240908 Title:Phone:252-723-8953Eastern NC Manager Secondary ORC(s): 704-361-0641Phone:1004209Certification:Larry Darnell HenryPrimary ORC: CS2,System Classifications: On-Site Representative(s): Related Permits: NC0035041 Carolina Water Service Inc of North Carolina - Hemby Acres WWTP Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 08/04/2021 09:45AM 12:30PM Tony Parker 704-663-1699 Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Collection system management and operation Collection System Inspect Non Sampling Question Areas: Miscellaneous Questions General Sewer & FOG Ordinances Capital Improvement Plan Map Reporting Requirements Inspections Spill Response Plan Spills Lines Manholes Pump Stations (See attachment summary) Page 1 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Inspection Summary: Page 2 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine General Yes No NA NE Is there a properly designated primary ORC and at least one back-up of proper grade? Are logs being reviewed by the system management or owner on a regular basis? # What is that frequency?weekly # Are there any issues being addressed currently or any in the planning stages? Is there a specific pump failure plan available for all pump stations? Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? Are new/significantly upgraded pump stations equipped with anti-corrosion materials? Does the permittee have a copy of their permit? # Is permit expiring within the next 6 months? If Yes, has the Permittee applied for renewal? Current permit expires 11/30/2021. The utility indicated a renewal application was submitted on April 7, 2021. Comment: Sewer and FOG Ordinances Yes No NA NE Is Sewer Use Ordinance (SUO) or other Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is there a Grease Control Program that legally requires grease control devices? What is the standard grease trap cleaning requirement in the FOG ordinance?variable Is Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? # Have satellite systems adopted an equivalent or more stringent ordinance? Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) Mail outs 2/year and posted on web site. Comment: Capital Improvement Plan Yes No NA NE Has a Capital (CIP) or System Improvement Plan been developed and adopted? Is it designated for wastewater only or does it have a dedicated section? Does CIP cover three to five year period of earmarked improvements? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Page 3 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine The 2021 CIP budget included rebuild and move 2 P/S's out of Rd., the rehab of 12 M/H's and replacing of 360' of gravity main.During this visit the 2 pump station rebuils and relocation were under construction and were not inspected. Comment: Map Yes No NA NE Is there a overall sewer system map? Does the map include: Pipe Type (GS/FM) Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location Flow direction Approximate pipe age Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Is the map being updated for changes/additions within 1 year of activation? The utility uses digital and paper maps.Comment: Reporting Requirements Yes No NA NE # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Is an Annual Wastewater Performance Report being filed with the Division, if required? Is the report being made available to all its sewer customers? # How is it being made available? Comment: Inspections Yes No NA NE Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? # Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high-priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Reports were available for all activities.Comment: Spill Response Action Plan Yes No NA NE Page 4 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Does the plan include: 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Does the Permittee appear to respond within 2 hours of first knowledge of a spill? No SSO's reported for the review period.Comment: Spills Yes No NA NE Is system free of known points of bypass? If No, describe type of bypass and location Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Comment: Lines/Right-of-Ways/Aerial Lines Yes No NA NE Please list the Lines/Right of Ways/Aerial Lines Inspected: Oak Grove outfalls. No issues noted. Are right-of-ways/easements maintained for full width for access by staff/equipment? If No, give details on temporary access: Is maintenance documented? Are gravity sewer cleaning records available? Has at least 10% of lines older than 5 yrs been cleaned annually? Were all areas/lines inspected free of issues? The utility cleaned 11.9 % of lines for the review period.Comment: Manholes Yes No NA NE Please list the Manholes Inspected: Numerous M/H's inspected with no issues observed. Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Page 5 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Are manholes free of sinkholes and depressions? Are manhole covers present? # Are manholes properly seated? # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted in manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Comment: Pump Stations Yes No NA NE Please list the Pump Stations Inspected: WWTP influent P/S and Oak Grove P/S #3. No issues observed. # Number of duplex or larger pump stations in system 4 # Number of vacuum stations in system 0 # Number of simplex pump stations in system 0 # Number of simplex pump stations in system serving more than one building 0 How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed?4 # A simple one-way telemetry/communication system (auto-dialer) installed?0 For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the communication system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Page 6 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00233 08/04/2021 Collection System Inspect Non Sampling Carolina Water Service Inc of North Carolina Routine Are audio and visual alarms present? Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? The utility uses dedicated and portable units for B/U. The utility has a fleet of portable units. The 2 P/S's inspected during this visit had dedicated units on site and both functioned W/O issue when tested. # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Maintenance records were available for all activities.Comment: Page 7 of 7