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Home My WebLink AboutWQCS00205_Compliance Evaluation Inspection_20210802 SENT VIA ELECTRONIC MAIL ONLY: NO HARD COPY WILL BE MAILED. August 02, 2021 Michelle Massey Town of Marshall Email: mmassey@townofmarshall.org SUBJECT: Compliance Inspection Report Marshall Collection System Collection System Permit No. WQCS00205 Madison County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Marshall Collection System on 7/21/2021. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit No. WQCS00205. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. If you should have any questions, please do not hesitate to contact me at 828-296-4500 or via email at stephanie.williams@ncdenr.gov. Sincerely, Stephanie Williams, Environmental Specialist Water Quality Regional Operations Section Asheville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS: Inspection Report Ec: LF Jamie Chandler (ORC) DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Compliance Inspection Report Permit:WQCS00205 Effective:07/09/21 Expiration:06/30/29 Owner :Town of Marshall SOC: Contact Person: Region: County: Directions to Facility: Madison Asheville Michelle Massey Effective:Expiration:Facility:Marshall Collection System PO Box 548 Marshall NC 287530548 Title:Phone:828-649-3031 Secondary ORC(s): Phone:Certification:Primary ORC: CS1,System Classifications: On-Site Representative(s): Related Permits: NC0021733 Town of Marshall - Marshall WWTP Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 07/21/2021 09:00AM 01:00PM Stephanie A Williams 828-296-4500 Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Collection system management and operation Collection System Inspect Non Sampling Question Areas: Miscellaneous Questions General Sewer & FOG Ordinances Capital Improvement Plan Map Reporting Requirements Inspections Spill Response Plan Spills Lines Manholes Pump Stations (See attachment summary) Page 1 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine Inspection Summary: Stephanie Williams, with the Asheville Regional Office, conducted a Compliance Evaluation Inspection of the Town of Marshall’s Collection System on July 21, 2021. This inspection was conducted to determine if the system is being operated and maintained in compliance with permit no. WQCS00205. Jamie Chandler (ORC) was present and assisted in the inspection. The facility appears to be well operated and maintained and was found to be compliant at the time of the inspection. The Collection System consist of approximately 52,000 linear feet of line and the average annual flow in 2020 was 99,000 gallons per day. The lines are mostly PVC, with ductile iron used for high priority lines, and 2 clay lines – one on Main Street and the other on Hwy 25/70. The clay line on Main Street was inspected and cleaned in 2020 and was found to be in good condition. Pump Stations: Pump station inspections are not being logged to the required extent. Ms. Williams emailed optional log sheets to Mr. Chandler for consideration. The log sheets that are currently being used lack a few items. During the inspection it was clear that thorough inspections and cleanings are taking place. Logbooks should be modified to reflect the line items in this report. Emergency Generator: There is one emergency generator available for all pump stations. In the event of an emergency the generator will be used at the largest pump station first and rotate through the pump stations until MSD and Mike’s Septic can assist. Page 2 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine General Yes No NA NE Is there a properly designated primary ORC and at least one back-up of proper grade? Are logs being reviewed by the system management or owner on a regular basis? # What is that frequency?Weekly # Are there any issues being addressed currently or any in the planning stages? Is there a specific pump failure plan available for all pump stations? Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? Are new/significantly upgraded pump stations equipped with anti-corrosion materials? Does the permittee have a copy of their permit? # Is permit expiring within the next 6 months? If Yes, has the Permittee applied for renewal? The new permit became effective July 9, 2021, and expires June 30, 2029.Comment: Sewer and FOG Ordinances Yes No NA NE Is Sewer Use Ordinance (SUO) or other Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is there a Grease Control Program that legally requires grease control devices? What is the standard grease trap cleaning requirement in the FOG ordinance?Not specified Is Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? # Have satellite systems adopted an equivalent or more stringent ordinance? Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) The Town checks grease traps yearly. The existing grease ordinance should be enforced as needed. Comment: Capital Improvement Plan Yes No NA NE Has a Capital (CIP) or System Improvement Plan been developed and adopted? Is it designated for wastewater only or does it have a dedicated section? Does CIP cover three to five year period of earmarked improvements? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Comment: Map Yes No NA NE Page 3 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine Is there a overall sewer system map? Does the map include: Pipe Type (GS/FM) Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location Flow direction Approximate pipe age Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Is the map being updated for changes/additions within 1 year of activation? The map was last updated in 2009. As lines are replaced or new lines are installed, the map should be updated and records should be kept regarding the information above. Comment: Reporting Requirements Yes No NA NE # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Is an Annual Wastewater Performance Report being filed with the Division, if required? Is the report being made available to all its sewer customers? # How is it being made available? Annual reports are not required for systems with average annual flow under 200,000 gallons.Comment: Inspections Yes No NA NE Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? # Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high-priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Comment: Spill Response Action Plan Yes No NA NE Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Does the plan include: Page 4 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Does the Permittee appear to respond within 2 hours of first knowledge of a spill? It is recommended that a source of emergency funds be added to the Spill Response Plan.Comment: Spills Yes No NA NE Is system free of known points of bypass? If No, describe type of bypass and location Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Comment: Lines/Right-of-Ways/Aerial Lines Yes No NA NE Please list the Lines/Right of Ways/Aerial Lines Inspected: Both aerial lines on Hays Run Rd Are right-of-ways/easements maintained for full width for access by staff/equipment? If No, give details on temporary access: Is maintenance documented? Are gravity sewer cleaning records available? Has at least 10% of lines older than 5 yrs been cleaned annually? Were all areas/lines inspected free of issues? General maintenance has not been required on high priority lines in over 17 years. As maintenance becomes necessary, documentation is required. Comment: Manholes Yes No NA NE Please list the Manholes Inspected: Two on S. Main St and one on N. Main St accepting from force main Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? Are manhole covers present? # Are manholes properly seated? Page 5 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted in manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Comment: Pump Stations Yes No NA NE Please list the Pump Stations Inspected: Rollins Rd, Redmon Rd # Number of duplex or larger pump stations in system 4 # Number of vacuum stations in system 0 # Number of simplex pump stations in system 0 # Number of simplex pump stations in system serving more than one building 0 How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed?0 # A simple one-way telemetry/communication system (auto-dialer) installed?4 For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the communication system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Are audio and visual alarms present? Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? Page 6 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQCS00205 07/21/2021 Collection System Inspect Non Sampling Town of Marshall Routine If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? See summary. # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? It is recommended that the Town add pump station identifiers to pump stations. Operators are conducting thorough inspections, but documentation is not reflective of line items outlined in this report. See summary for details. Comment: Page 7 of 7 DocuSign Envelope ID: 5C7B9122-78F3-48B3-A825-0454256BE449