WQCS00003_NOI_NOV2021DV0285_Response_20210712_5288_Ivystone_20210712

tnSton_em
/ Forsyth County
lities
Water • Wastewater • Solid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
0: 336-727-8000, F: 336-727-8432, wsfcutilities.org
July 12, 2021
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
NOV2021DV0285
Re: Sanitary Sewer Overflow Civil Penalties Incident #202101034
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC
Utilities) to the North Carolina Department of Environmental Quality, Division of Water
Resources Notice of Intent to Enforce Civil Penalty for the March 15, 2021 sanitary sewer
overflow (SSO), Incident #202101034, located at 5288 Ivystone Lane in Winston-Salem. The
incident was a direct result of pipe failure.
On March 15, 2021 at 12:00pm, an SSO occurred at 5288 Ivystone Lane. Our outfall clearing
crew discovered a manhole had fallen into the creek due to severe erosion. They stopped the
flow at an upstream manhole by plugging the outgoing pipes and setting up a pump and haul at
two locations until repairs were made.
The response to this incident demonstrates our ability to pivot quickly to address critical
improvements, as well as our commitment to investment in infrastructure.
City Council: Mayor Allen Joines; Denise D. Adams, Mayor Pro Tempore, North Ward; Barbara Hanes Burke, Northeast Ward; Robert C. Clark, West Ward;
John C. Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scippio, East Ward; James Taylor, Jr., Southeast Ward;
City Manager: Lee D. Garrity
County Commissioners: David R. Plyler, Chair; Don Martin, Vice Chair; Fleming El -Amin; Ted Kaplan; Richard V. Linville; Tonya McDaniel; Gloria D. Whisenhunt;
Call 311 or 336-727-8000 County Manager: Dudley Watts, Jr.
link Clt Q$,orWinston-Salem/Forsyth County Utility Commission: Randall S. Tuttle, Chair; L. Wesley Curtis, Jr., Vice Chair; Harold E. Day; Tom Griffin; Yvonne H. Hines;
Ci
`T I g Duane Long; Hugh W. Jernigan; Chris Parker; Charles Wilson; Allan Younger

I hope this information is helpful with your investigation of Incident #202101034. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Assistant Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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