WQCSD0418_Inspection_20210726

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
S. DANIEL SMITH
Director
Ryan V Peedin
Carolina Water Service Inc. of North Carolina
5058 NC Hwy 70 W, Suite N2-A
Morehead City, NC 28557
NORTH CAROLINA
Environmental Quality
July 26, 2021
SUBJECT: Compliance Inspection Report
Regalwood Deemed Collection System
Collection System Permit No. WQCSD0418
Onslow County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Regalwood Deemed
Collection System on 7/22/2021. This inspection was conducted to verify that the facility is operating in
compliance with Title 15A of the North Carolina Administrative Code, Subchapter 2T, Section .0403 and in
accordance with the Deemed Collection System Permit No. WQCSD0418. The findings and comments noted
during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance
Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required. If you should have any questions, please do not hesitate to contact Bryan
Lievre with the Water Quality Regional Operations Section in the Wilmington Regional Office at 910-796-7215
or via email at [e-mail].
ATTACHMENT
Cc: Laserfiche
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Sincerely,
DocuSigned by:
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Morella Sanchez -King, Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
North Carolina Department of Environmental Quality I Division of Water Resources
Wilmington Regional Office 1127 Cardinal Drive Extension I Wilmington, North Carolina 28405
910.796,7215
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DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Compliance Inspection Report
Permit: WQCSD0418 Effective: 03/01/00
SOC: Effective:
County: Onslow
Region: Wilmington
Contact Person: Ryan V Peedin
Directions to Facility:
System Classifications: CS1,
Primary ORC: Ryan Van Peedin
Secondary ORC(s):
On -Site Representative(s):
On -site representative
Related Permits:
Expiration:
Expiration:
Owner : Carolina Water Service Inc of North Carolina
Facility: Regalwood Deemed Collection System
Title: Operator
Certification: 997703
Greg Spillman
NC0032239 Carolina Water Service Inc of North Carolina - Regalwood WWTP
Inspection Date: 07/22/2021
Primary Inspector: Bryan Lievre
Secondary Inspector(s):
Entry Time 09:OOAM
1- DocuSigned by:
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Exit Time: 10:45AM
Phone: [phone]
Phone: [phone]
252-241-0661
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant
Question Areas:
▪ Miscellaneous Questions
II Capital Improvement Plan
▪ Inspections
▪ Manholes
(See attachment summary)
Not Compliant
▪ General
▪ Map
▪ Spills
▪ Pump Stations
II Sewer & FOG Ordinances
II Reporting Requirements
Lines
Page 1 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A routine compliance inspection of the Regalwood deemed collection system was conducted on July 22, 2021. The purpose
of the inspection was to verify that the collection system is in compliance with the conditions and limitations specified within
Title 15A of the North Carolina Administrative Code, Subchapter 2T, Section .0403 (15A NCAC 2T .0403) and the assigned
Deemed Permit WQCSD0481. Present during the inspection were Lane Chilton, Greg Spillman, Brian and Sam, all with
Carolina Water Services, Inc. as well as myself (Bryan Lievre) with DWR.
Flow from the Regalwood wastewater collection system travels to the Regalwood wastewater treatment facility (WWTF),
Permit NC0032239. The Regalwood WWTF had an average flow of 75,000 gallons per day over the last year (7/1/2020 —
6/31/2021). The collection system includes:
o Approximately 21,394 linear feet of eight (8) inch diameter gravity sewer pipe;
o Approximately 1,104 linear feet of six (6) inch diameter force main;
o Approximately 95 manholes; and,
o One duplex pump station.
Included within the above lengths of piping are two sections of "high -priority sewer," as defined within 15A NCAC 2T .0402.
The first section of high -priority sewer piping includes approximately 310 linear feet of elevated eight (8) inch diameter gravity
pipe along the eastern half of the dirt drive leading to the WWTF. The second section of high -priority sewer pipe includes
approximately 1,761 linear feet of submerged eight (8) inch diameter gravity pipe which travels alongside the southern side o
a streambank for an unnamed tributary of Northeast Creek. This second section of piping (as well as the unnamed tributary)
extends north of and parallel to Country Club Road, within an easement along the rear (north side) of the properties, and
extends along the east side of Windsor Court to the east side of Regalwood Drive.
The single and only duplex pump station was equipped with visual and audible alarms as well as connections for a portable
generator and was connected to a telemetry system. The system staff have taken numerous actions to prevent SSO's from
occurring in the future. Some of these actions include the installation of rain sentry devices at five to seven manholes with
severe localized flooding as well as installing a higher capacity headworks station. A recommendation was made to staff to
better document the location of the installed sentry devices and check with the manufacturer to ensure that maintenance of
these structures is properly performed and documented (e.g. sediment removal, proper seating of structures, etc.).
The facility is in compliance with the deemed permit conditions, as specified within 2T .0403. Please review the comment
sections of the inspection report for more details.
Page 2 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment:
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
Yes No NA NE
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daily to weekly
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If Yes, what are they? (This can reduce mailing to annual.)
The collection system serves an established residential area. Automated telephone calls are performed if
observations within collection system indicate problems with solids or oil and grease.
Comment: General mailings are provided to all residents twice each year to educate the public on
problems associated with flushing oil and grease as well as non -biodegradable materials in the
collection system.
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Yes No NA NE
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Page 3 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment:
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Yes No NA NE
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Comment: All pipes are reportedly constructed of clay and all lines are believed to have been installed
around the same time.
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment: An SSO occured on about 11/12/2020, the release was reported to the Division and a NOV &
Intent to Issue a Civil Penalty was issued 2/15/2021. A reponse was received from the system
in correspondence dated 3/8/2021 documenting the circumstances and the system has taken
measures to prevent additional SSO's from occuring in the future.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Yes No NA NE
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Page 4 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: A weekly inspection log is maintained at the duplex pump station. The system maintains
additional inspection sheets for the rest of the system. The area seems to be an older
subdivision which is built out with no new lines anticipated.
Spills
Is system free of known points of bypass?
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Comment:
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
The elevated gravity line traveling one-half of the distance of the dirt road leading to the WWTF was inspected.
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Comment: 2,185 feet of gravity line was cleaned in May 2021 by Utility Optics, Inc.
Manholes
Please list the Manholes Inspected:
- Within ROW for Windsor Ct, north of Country Club Rd
- 2703 Country Club Rd, south of ditch, west side of Druid Ct, north of Country Club Rd
- 2705 Country Club Rd, south side of ditch, east side of Druid Ct, north of Country Club Rd
- North end of Druid Ct within cul-de-sac (equipped with Rain Sentry device)
Are manholes accessible?
# Are manhole covers/vents above grade?
Are manholes free of visible signs of overflow?
Are manholes free of sinkholes and depressions?
Are manhole covers present?
# Are manholes properly seated?
# Are manholes in good condition?
# Are inverts in good condition?
Is flow unrestricted in manholes?
Are manholes free of excessive amounts of grease?
Are manholes free of excessive roots?
Are manholes free of excessive sand?
Yes No NA NE
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Yes No NA NE
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Page 5 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are manhole vents screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
The only pump station which is a duplex pump station located on the east side of Regalwood Drive, located
north of 3001 Country Club Rd
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
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Yes No NA NE
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Page 6 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The duplex pump station has a surrounding chain -link fence with lockable gate. The high level float was
raised and the audible and visual alrams activated and the telemetry system sent a notification to the
operator. Observation of the visual alarm was limited and for this reason, system staff placed a call to their
electrician to install a secondary light. The pump station is equipped with quick -disconnect type connections
to quickly attach a portable generator in the event of power failure(s). Portable generators are present at a
nearby facility (White Oak) and at other location(s) in Hampstead.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
PUMP STATION #1 - 50�
Pump Stations
Please list the Pump Stations Inspected:
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
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El El El El
El El El El
Page 7 of 8

DocuSign Envelope ID: 2B69713A-B71 E-4BF4-ADE3-CAEE7B684EFC
Permit: WQCSD0418 Owner - Facility: Carolina Water Service Inc of North Carolina
Inspection Date: 07/22/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
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El El El El
El El El El
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El El El El
Page 8 of 8