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HomeMy WebLinkAboutWQCS00367_Renewal (Application)_20201218December 18, 2020 NCDEQ, DWR PERCS Unit 512 N. Salisbury St. Suite 925 Raleigh, NC 27604 AQUA. RFCETVEYNnTeateR EEC 16 2020 Wetr Quetity tic;; rcating Section RE: System -Wide Wastewater Collections Systems Permit Renewal Cannonsgate Collection System, WQCS00367 To Whom It May Concern: Aqua North Carolina, Inc. (Aqua) is pleased to provide submission of the 'Cannonsgate' wastewater collection system renewal package as outlined by form CSA 04-16. This documentation is being submitted in pursuit of a permit renewal for existing permit WQCS00367. Please find enclosed the following documentation: • One (1) original and one (1) copy of the Wastewater Collection System Renewal Form (CSA 04-16) • Two (2) copies of the existing Certificate of Public Convenience and Necessity • Two (2) copies of documentation of business registration with the North Carolina Secretary of State • Two (2) copies of the current Pump Station inventory • Two (2) copies of the current High Priority Lines inventory • Two (2) copies of the current Annual Budget for Collection System • Two (2) copies of the current Capital Improvement Plan • Two (2) copies of the current Response Action Plan • Two (2) copies of the current Contingency Plan • Two (2) copies of the current Comprehensive Collection System Map Please contact our compliance department with any concerns at AAOwens@AquaAmerica.com or 919.653.6965. Sincerely, Andrew Norris Project Engineer Aqua North Carolina, Inc. 202 MacKenan Court, Cary, NC, 27511 • 877.987.2782 • AquaAmerica.com DWR Division of Water Resources State of North Carolina Department of Environmental Quality Division of Water Resources 15A NCAC 02T .0400 — SYSTEM -WIDE WASTERWATER COLLECTION SYSTEMS INSTRUCTIONS FOR FORM CSA 04-16 & SUPPORTING DOCUMENTATION Documents shall be prepared in accordance with 15A NCAC 02T .0100, 15A NCAC 021' .0400, and all relevant Division Policies. Failure to submit all required items will necessitate additional processing and review time. For more information, visit the Svstem-wide Collection .Sustem Periniiii T fcbsiie: General — When submitting an application to the Pretreatment, Emergency Response, & Collection Systems (PERCS) Unit, please use the following instructions as a checklist in order to ensure all required items are submitted. Adherence to these instructions and checking the provided boxes will help produce a quicker review time and reduce the amount or requested additional information. The Applicant shall submit one original and one copy of the application and supporting documentation. A. Cover Letter ® Submit a cover letter listing all items and attachments included in the permit application package B. No Application Fee Required ➢ No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit The appropriate annual fee for systemwide wastewater collection system permits may be found at: io Annual Non -Discharge Fees C. System -Wide Wastewater Collection System (FORM: CSA 04-16) Application: O Submit the completed and appropriately executed System -wide Wastewater Collection System (FORM: CSA 04- 16) application. Any unauthorized content changes to this form shall result in the application package being returned. If necessary, for clarity or due to space restrictions, attachments to the application may be made, as long as the attachments are numbered to correspond to the section and item to which they refer. ® If the Applicant Type in Section 1.3 is a Privately -Owned Public Utility, provide the CertitiunL Convenience and Necessity (CPCN) from the North Carolina Utilities Commission detnonstratin, is authorized to hold the utility franchise for the area to be served by the wastewater collection o Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an application for a franchise has been received and that the service area is contiguous to an existing franchised area or that franchise approval is expected. O It' the Applicant Type in Section 1.3 is a corporation or company, provide documentation if it is rc':',kicr - business with the North Carolina Secretary of State. D. General Information: • The Authorized signing official listed in Section 1.4 should match with that of the Applicant certification page in accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T .0106(c), an alternate person may be designated as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 021' .0106(b). ➢ NOTE - Public Works Director's are not authorized to sign this permit application according to the rule unless they are delegated. INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page I oi'5 E. Summary of Attachments Required: • Instruction A: Cover Letter • Instruction C: Application • Instruction C: Ownership Documentation (i.e. CPCN) (If necessary) 0-N/A Instruction D: Delegation Letter (If necessary, for signing official) El Section IV.3 ® Section IV.4 ® Section V.4 ® Section V.6 ® Section VI. 2 Pump Station List High Priority Lines List Annual Budget for Collection System (Updated and Approved) Capital Improvement Plan (Updated and Approved) Response Action Plan El Section VI.4 Contingency Plan ® Section VL6 Comprehensive Collection System Map ® Section VII Note Any Potential Compliance Issues THE COMPLETED APPLICATION PACKAGE INCLUDING ALL SUPPORTING INFORMATION AND MATERIALS, SHOULD BE SENT TO: NCDEQ-DWR Water Quality Permitting Section PERCS UNIT By U.S. Postal Service: Attn: PERCS Unit Supervisor 1617 MAIL SERVICE CENTER RALEIGH, NORTH CAROLINA 27699-1617 TELEPHONE NUMBER: (919) 807-6300 By Courier/Special Delivery: 512 N. SALISBURY ST. Suite 925 RALEIGH, NORTH CAROLINA 27604 INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page 2 of 5 I. APPLICANT INFORMATION: 1. Applicant's name (Municipality, Public Utility, etc): Aqua North Carolina, Inc. 2. Facility Information: Name: Cannonsgate Wastewater Collection System Permit No.: WQCS00367 3. Applicant type: ❑ Municipal ❑ State ® Privately -Owned Public Utility ❑ County ❑ Other: 4. Signature authority's name: Michael A. Melton per 15A NCAC 02T .0106(b) Title: Engineering Manager - Aqua NC 5. Applicant's mailing address: 202 Mackenan Court City: Cary State: NC Zip: 2751 l- 6. Applicant's contact information: Phone number: (704) 507-3315 Fax number: (919) 460-1788 Email address: mamelton@aquaamerica.com aquaamerica.com I1. CONTACT/CONSULTANT INFORMATION: 1. Contact Name: Andrew Norris, E.I. 2. Title/Affiliation: Project Engineer I - Aqua North Carolina, Inc. 3. Contact's mailing address: 202 Mackenan Court 4. City: Cary State: NC Zip: 2751 1- 5. Contact's information: Phone number: (919) 653-6975 Fax number: (919) 460-1788 Email address: abnorris@aquaamerica.com 'I1. GENERAL REQUIREMENTS: 1. New Permit or Permit Renewal? ❑ New // Renewal 2. County System is located in: Carteret County 3. Owner & Name of Wastewater Treatment Facility(ies) receiving wastewater from this collection system: Owner(s) & Name(s): Aqua North Carolina, Inc & Cannonsgate WWTP 4. WWTF Permit Number(s): NC0028666 5. What is the wastewater type? 100 % Domestic or _ % Industrial (See 15A NCAC 02T .0103(20)) I y Is there a Pretreatment Program in effect? ❑ Yes or ®No 6. Wastewater flow: 0.04 MGD (Current average flow of wastewater generated by collection system) 7. Combined permitted flow of all treatment plants: 0.20 MGD 8. Explain how the wastewater flow was determined: ❑ 15A NCAC 02T .0114 or ® Representative Data 9. Population served by the collection system: 132 => 58 connections X 2.28 people per household (Carteret Co. Census) IV. COLLECTION SYSTEM INFORMATION: 1. Line Lengths for Collection System: Sewer Line Description Length Gravity Sewer 3.57 (miles) Force Main 1.32 (miles) Vacuum Sewer 0.00 (miles) Pressure Sewer 0.00 (miles) APPLICATION CSA 04-16 Page 3 of 5 2. Pump Stations for Collection System: Pump Station Type Number Simplex Pump Stations (Serving Single Building) 0 Simplex Pump Stations (Serving Multiple Buildings) 0 Duplex Pump Stations 3 3. Submit a list of all major (i.e. not simplex pump station serving a single family home) pump stations. Include the following information: > Pump Station Name > Physical Location > Alarm Type (i.e. audible, visual, telemetry, SCADA) Pump Reliability (Can convey peak hourly wastewater flow with largest single pump out of service) ➢ Reliability Source (permanent/portable generator, portable pumps) > Capacity of Station (Pump Station Capacity in GPM) 4. Submit a list of all high priority lines according per 15A NCAC 02T .0402 (2) known to exist in the collection system. !lead the list with "Attachment A for Condition V(4)" and include the system name. > Use the same line identification regularly used by the applicant > Indicate type of high priority line (i.e. aerial), material and general location V. COLLECTION SYSTEM ADMINISTRATION: 1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of the collection system. The operation of the existing Cannonsgate Wastewater Collection system is the responsibility of the main ORC. The main ORC is supervised by a Regional Supervisor who reports to an Area Manager. Operations teams are supported by internal Engineering, Compliance, and Customer Care mangers. 2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.020 I Main ORC Name: Raymond Braxton, CS2 Back -Up ORC Name: Michael E Cowell, CS1 Certification Number: 1001598 Certification Number: 1006528 See the "WQCS Contacts and ORC Report" for a current listing of the ORC(s) the Division has on file for WQCS permit 3. Approximate annual budget for collection system only: $1,132,785 Note: shared across 7 WW systems including TP and CS 4. Submit a copy of your current annual budget. 5. Approximate capital improvement budget for the collection system only: $1,630,467 (through 2025-some items shared across 7 WW systems) 6. Submit a copy of your current capital improvement plan. 7. Is this collection system currently a satellite system ❑ Yes or ® No 8. Do any satellite systems discharge to this collection system ❑ Yes or ® No (If yes complete table below) Satellite System Contact Information (Name, Address, Phone Number) Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD (Average daily flow) 9. List any agreements or ordinances currently in place to address flows from satellite systems: APPLICATION CSA 04-16 Page 4 of 5 VI. COLLECTION SYSTEM COMPLIANCE: 1. Is a Response Action Plan currently in place Yes or 0 No 2. If Yes, submit a copy of the Response Action Plan or see table 6 below. 3. Is a pump station contingency plan currently in place? ® Yes or 0 No 4. if Yes, submit a copy of the pump station contingency plan or see table 6 below. 5. Is a comprehensive collection system map currently in place? ® Yes or 0 No 6. Submit a submit a copy of the collection system map (CD or hardcopy) or indicate a schedule for completion 7. Thoroughly read and review the System -Wide Collection System Permit Conditions. Typically compliance schedules are only offered to NEW permit applicants and NOT permit renewals. Any compliance dates must be included within the permit prior to issuance or the permit holder will be found in violation upon inspection. Permit Condition Current Compliance? If no, Indicate a Compliance Date fypica l Compliance Schedule 1 1(4) — Grease ordinance with legal authority to inspect/enforce ►1 Yes 0 No 12 - 18 mo. I 1(5) — Grease inspection and enforcement program I1 Yes ❑ No 1 12 - 18 mo + I(6) — Three to five year current Capital Improvement Plan. ►/ Yes 0 No 12 - 1 R mo. I(8) — Pump station contingency plan ►1 Yes 0 No 3 uio. 1(9) — Pump station identification signs. ►1 Yes ❑ No 3 rno. 1(11)- Functional and conspicuous audible and visual alarms. iA Yes ■ No 3 - 6 mo. 11(5) — Spare pumps for any station where one pump cannot handle peak flows alone (in a duplex station, the 2"'r pump is the spare if pump reliability is met). 6 -- 9 mo. I,. 0 No 11(7) — Accessible rights -of -way and easements. ® Yes 0 No 6 — 12 n1 o. I1(9) — Response action plan with Items 9 (a — h). )XI Yes 0 No 3 mo. 1 I1(3) — Comprehensive collection system map 'I Yes ■ No 10% per year For conditions not listed, compliance dates are not typically offered. List any permit conditions that may be difficult Poi the applicant to meet (attach clarification if needed): N/A VII. APPLICANT'S CERTIFICATION per 15A NCAC 02T .0106(b): 1, Michael A. Melton, Engineering Manager, Aqua NCattest that this application for Cannonsgate Wastewater Collection System (Signature Authority's Name & Title from Item 1.4) (Facility name from Item 1.1) has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this application are not completed and that if all required supporting information and attachments are not included, this application package will be returned to me as incomplete. Note: In accordance with NC General Statutes I43-215.6A and 143-215.6B, any person who knowingly makes any fake stater,:m. representation, or certification in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed '10,000 as well as civil penal "e up to 25,000 per violation. Signature: Date: i ) 1 100 APPLICATION CSA 04-16 Page 5 cif 5 STATE OF NORTH CAROLINA UTILITIES COMMISSION RALEIGH APPENDIX A DOCKET NO. W-218, SUB 240 BEFORE THE NORTH CAROLINA UTILITIES COMMISSION AQUA NORTH CAROLINA, INC. is granted this CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY to provide sewer utility service in CANNONSGATE AT BOGUE SOUND SUBDIVISION Carteret County, North Carolina subject to any orders, rules, regulations, and conditions now or hereafter lawfully made by the North Carolina Utilities Commission. ISSUED BY ORDER OF THE COMMISSION. This the 30th day of November , 2007. NORTH CAROLINA UTILITIES COMMISSION AFL 'CO burn* Gail L. Mount, Deputy Clerk North Carolina Secretary of State Search Results 11/24/2020 j a 3 ;e tl • R Business Corporation Information ; a g � F • .. • TAAZZ IYa�x si-31gfai O Y y • E O 4 c O U O O U co O c co U 0 co V) CL a 0 co x 0 0 co 0 0 4- co 0 E 0 co 0 z Capacity of Station 175 gpm 200 gpm 195 gpm Reliability Source Portable Generator Portable Generator Portable Generator Pump Reliability U) (n N >- >- >- Alarm Type SCADA, Audible, Visual SCADA, Audible, Visual SCADA, Audible, Visual Physical Location 700 Cannonsgate Dr Newport, NC 28570 822 Cannonsgate Dr Newport, NC 28570 246 Cumberland St Newport, NC 28570 Pump Station Name N It CL 0_ 0_ E O o CA c 0 U a) O U 0 co C) N c 0 c c 03 U cn co CD c J >. 0 a- C) 2 Attachment A for Condition V(4) a 1- Physical Location Line Identification There are no high priority lines in the Cannonsgate sewer collection system AQUA. Current Annual Operation Budget (2020) - Cannonsgate Collection System & WWTF-CONFIDENTIAL •L..e hems ere shared budgets across 7 W WTPs ITEM JANUARY FEBRUARY MARCH APISL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER TOTAL 041-REG LABOR $14,123 $12,045 013.280 513.644 $13.029 013864 014,372 813,020 513.750 513.627 $12.995 514598 5162.427 04.2-OT LABOR 81,043 5883 1980 $1.006 $956 5934 S1,064 5956 51,011 $1.006 5955 $965 511.759 04.3- L580R BON/OPT 5630 5630 $630 5630 5830 $630 $630 5630 5630 5630 $630 $530 57,580 05- EMP BEN 15,353 55,353 55,353 $5,353 $5.353 $4.964 55.353 $5,353 55.353 55,353 55.353 $4,964 563 458 07-PRCH W06 7 $350 $350 $350 $350 $350 5350 $350 5350 $350 5350 5350 $35.7 54300 O8•SLUDGE $3,833 $3833 51733 53,833 $3,833 52.363 54,463 53,833 41.733 $3,833 53833 31.733 $36.516 09-9909 PNR $12,315 $11477 $11,178 $10,898 $11.502 $11.898 513.142 512,921 573,839 512.72.2 $14,515 410.761 5147.168 1O- CHEMICALS $667 $667 $667 $667 $667 $667 5667 $667 5867 $667 9867 5667 58.004 11-MGMT 8EE2-CORP 52.580 52.145 52.673 $2.571 52.084 $2,239 52.411 $2,534 52.011 52,362 51.930 52.244 527.784 13-00000PS-ACO 51,099 $1.011 51,089 $1,051 01 021 01,046 $1.076 51,022 51,057 $1,104 51,017 51076 512.660 14-CUST OPSDIR $571 5571 $571 5592 5592 $592 5598 $598 $598 5603 $603 5007 $7.092 17.05 SVCS-ACCT $134 5134 $134 5134 $134 $134 $134 5134 $134 $134 5134 $134 $1.608 19-05 SVCS-LA8 23,741 $3.741 53,741 53,741 53,741 53,741 03,741 $3,741 $3.741 53,741 53.741 53.741 544,892 22-05 SVCS-MAIN! 02,485 02,485 54.485 511485 $20,985 518985 515.485 $13,485 59.485 56,805 52.485 $2685 5110.340 23-06SVCS-OTH $150 5150 $150 5150 $150 5150 $150 $150 5150 $150 $150 5150 91,800 24 1- I FLAPS BLDG 5175 $175 $175 5175 5175 5175 5175 $175 5175 $175 5175 5175 $2.100 25.SUPPLIES $7.250 $3.250 $1,000 51,000 51,000 81,000 51.000 51,000 81,000 51.000 51.000 51.000 $20.500 26 1-TRANS LEASE 573 573 $73 $73 573 573 573 573 S73 573 $73 573 5676 26.2-TRANS FUEL 51,510 51,445 51,545 51.351 51,528 $1.627 51.566 51.692 51.529 $1.655 31,557 01599 518.604 263-TRANSOTH 5261 5261 5261 5261 $261 5261 $261 5261 $261 5261 5261 $261 53.132 264-TRANSMAINT S593 5593 $593 5593 5593 $593 $593 $593 $593 5593 5593 5593 57,116 27-INSURANCE 51.521 51.521 51.521 $1,521 51,521 51.521 51.521 $1.521 $1.521 51,521 51.521 51021 518.252 28- BAD DEBT 5510 $491 $570 $538 5510 $522 $576 $534 5538 5563 $617 $521 58.590 29.BOTHER-COMM $491 $491 5491 $491 5491 $491 5491 $491 $491 $491 5491 $491 55,892 29-C OTHER -DUES 520 $20 520 520 $20 $20 $20 $20 $20 $20 $20 520 $240 29-F OTHER-LICIPERM $750 5750 $750 5750 $750 $750 5750 $750 $750 $750 $750 5750 59,000 29-G OTHER-8080 520 520 520 S20 $20 520 $20 $20 520 520 520 520 $240 29-H OTHER -MSC 567O 5670 5670 $670 5670 5670 5670 $670 $670 5670 5670 5670 88,040 29-1 OTHER -OFF SUPP 550 $50 $50 $50 550 S50 550 $50 $50 S50 $50 550 5600 29-K OTHER -TRAVEL $125 5125 5125 $125 $125 $125 $125 $125 5125 $125 5125 5125 51,500 29-MOTHER-CAP OH -BENEFITS (5611) (51,325) 151,334) ($867) ($1.014) (51,540) 151,272) ($1,040) (S817) ($858) I$8487 (51,050) ($12.7621 29-N OTHER -CAP OH -LABOR ($412) ($478) ($356) ($358) ($375) ($8961 ($696) ($431) (53581 ($365) (5361) 154491 ($5,535) 29.0 OTHER -CAP OH -OTHER 45521) (8829) (51,2321 ($622) ($775) ($952) (S740) (5772) ($5381 (56251 (4617) t$770) (58,993) 29-POTHER-CAP OH -PR TAX (5216) ($303) (5439) ($222) ($2381 (5468) ($295) 15245) 151801 ($225t (5222) 15277) (53.330) 31-AMORTIZATION ($3.418) ($3.418) ($3.418) ($3,418) (53.418) (53,418) ($3,418) (53,418) (53418) (53.335) 153.330) (53,335) (540.767) 32-DEPRECIATION 515.408 $15.857 $15,857 515,947 518,206 516,306 816,369 516.589 517.011 $17,563 $18.121 522.543 5203.777 33 1-OTHER T62E5-PUC $109 5105 5122 $115 $109 $112 5123 $115 $115 $120 5132 $133 51.410 332-0THER TAXES -PROP $153 $153 $153 5153 5153 5153 5153 $153 $153 $153 5153 5153 91,836 33 3-OTHER TAXES -PR $1,520 91,410 $2.191 $1,202 51,668 01,358 51,537 51,362 01,337 $1,459 51 332 $1439 $17.815 33.4-0THER TA0E5-OTH $242 5242 $248 $249 5250 $250 $254 $236 $236 5236 $236 5236 $2.915 41-1NT E08-8-70 $21.009 520,883 $20.956 520,881 $20,902 $20.930 520.847 520.819 $20.748 520.763 $20.893 520.707 5250.038 43-INF INCOME (5173) (5173) ($173) (5173) ($1731 (5173) (5173) ($173) (9173) (5173) (51731 I5173) (5207E1 45•6MORL0E87 ISSUANCE CO: 5273 $273 $273 5273 5273 5273 5273 $273 $273 $273 5273 5273 $3.276 46-FEDERAL TAXES 152.970) 181.900) 5735 ($2.235) ($5,111) (53.895) (52559) (53,336) ($2.239) 15641) ($42) $43 ($24,150) 47-STATE TAXES (5363) (52321 590 ($273) (5624) ($476) ($312) (5407) ($273) (S78) ($5) -5 (52.9481 GRAND TOTAL $92-923 $85.675 $88,531 594,395 8100,847 897,919 $101,818 897.094 $44,202 804,321 892.818 892.842 97.132.785 AQUA Current Capital Budget - Cannonsgate Collection System - CONFIDENTIAL "Several line items are shared budgets across 7 WWTPs FUNDING NUMBER DESCRIPTION 2021 2022 2023 2024 2025 5-YEAR TO1AL FP35101524783 Force Main Renovation Coast 5 5,150 $ 5,305 $ 5,465 $ 5,630 $ 5,798 $ 27,348 FP35101577653 Gravity Mains Coast S 6,695 $ 6,895 5 7,100 S 7,310 S 7,529 $ 35,529 FP35101528262 Remote Monitoring WW Coast S 5,960 $ 6,265 $ 5,540 S 6,775 S 6.775 $ 31,315 FP35101524781 Electrical Renovations Coast S 36,155 $ 37,240 S 38,355 $ 39,505 $ 40,690 $ 191,945 FP35101524794 Renovate Lift Stations Coast S 13,685 $ 14,095 $ 14,515 S 14.950 $ 15,392 S 72,643 FP35101524793 Pumping Equipment Coast $ 24,945 $ 25,695 $ 26,465 $ 27,260 S 28,0/8 $ 132,443 FP35101524792 Grinder Pumps Coast $ 129,230 $ 133,105 $ 137,095 S 141,210 S 145,446 S 686,086 FP35101577655 Generators Coast $ 4,685 $ 4,825 $ 4,970 S 5,120 $ 5,274 $ 24,874 FP35101515534 SSIC SSES I&I Projects - Wilmington $ 100,000 $ 200,000 $ - $ $ - S 300,000 FP35101588865 3SSIC Replace LS/WWTP Pumps S 15,000 S 15,000 $ 15,000 S 15,000 S 15,000 $ 75,000 FP35101516647 Services WW Coast $ 7,725 $ 7,960 $ 8,200 $ 8,445 S 8,698 $ 41,028 FP35101516655 GP Service Line Coast S 2,310 $ 2,380 $ 2,450 $ 2,520 S 2,596 $ 12,256 GRAND TOTAL $ 351,540 $ 458,765 $ 265,155 $ 273,725 $ 281,282 $ 1,630,467 :)ii" MacKena^ -. r,vc.._..rv, NC :77°S11 Standard Operating Procedure Aqua North Carolina, Inc. Effective Date July 15, 2019 Sanitary Sewer Overflow (SSO) Revision 0 Signature A ,Director �� Procedure Owner J Director of Operations of Environmental Compliance Direc r of Operations & Director of Environmental Compliance I. PURPOSE a. To effectively respond to and remediate sanitary sewer overflows to protect public health and the environment and to comply with all regulatory requirements b. Sanitary sewer overflows can be caused by numerous events and/or obstructions including substantial rain events, root intrusion, grease buildup, etc. The best practice to eliminate or minimize SSOs is through preventive maintenance. If an SSO does occur, it is the responsibility of the utility to respond as quickly as possible to mitigate the SSO and reduce and remove the hazard. II. DEFINITIONS a. Sanitary Sewer Overflow — Discharges of raw sewage from utility owned - sanitary sewer systems. SSOs can release untreated sewage onto streets, playgrounds, and into streams. SSOs are often caused by blockages in sewer lines, breaks in the sewer lines, or pump station problems. III. SCOPE a. This procedure applies to all employees that may deal with SSOs. At a minimum, these procedures will be reviewed on an annual basis or whenever revised guidance from state or federal authorities dictates a revision is necessary. IV. RESPONSE TIME REQUIREMENTS a. Upon notification of a spilt or utility outage, operators or utility workers shall respond and take action to stop or prevent the release of untreated sewage. However, actions may not be taken which compromise the safety of Aqua personnel, contractors, or the public. Page 1 V. Procedure 1. Initial Service Call a) When a report of an SSO is received, the operator/utility worker shall notify the supervisor immediately and advise he/she is responding to the SSO report. 2. Initial Response a) The operator/utility worker shall respond immediately and confirm the SSO. Responder shall notify their supervisor (or after-hours on -call Supervisor). Supervisor is required to report to the site immediately. If the Supervisor cannot report to the site immediately, then he/she must contact their Area Manager immediately. If the Area Manager is not available, the Director of Operations must be contacted immediately. The Supervisor (or the replacement supervisor) is the incident commander and takes complete control of the event and remediation. The Collection System ORC must also report to the spill site within twenty-four hours of spill notification. b) The operator/utility worker shall take the following steps: • Stop the spill. • Contain the spill. • Clean-up the spill. c) The Incident Commander, Supervisor or designee, is authorized to use other Aqua staff and contractors to minimize the harm of the wastewater release. Contractors may be used for bypass pumping installation, vacuuming operations, and stream clean-ups. d) The Incident Commander shall notify the Area Manager of the SSO and the steps being taken to mitigate event and shall ensure the collection system ORC reports to the event asap (and within 24 hours of spill awareness). If the Area Manager is unavailable, then the Incident Commander shall notify the Director of Operations. e) Director of Environmental Compliance reserves the right to request upstream/downstream monitoring if deemed appropriate for the situation. 3. Clean-up and Mitigation a) Rake or vacuum all wastewater and wastewater debris from spill area. b) Apply lime to all land surface areas. Do not put lime in any surface waters, i.e. streams, ponds, or lakes. c) Construction equipment may not be used in streams. In very rare instances. earthen dams may be used in streams, but require Operations Director approval before installation. d) Rake, seed, and straw mulch any bare areas in the spill zone. 4. Incident Commander Responsibility. A designated incident commander shall remain at the SSO site until the SSO is under control and remediation completed. If the event is anticipated to last longer than 8 hours, the incident commander shall notify his/her supervisor to ensure another incident commander is assigned for the next shift. The incident commander shall act to minimize public contact in the SSO area and will accompany any regulators during site inspections. Page 2 V. SSO REPORTING PROCEDURES 1. Before any SSO is reported to the state, the ORC or the Backup ORC (if permitted) or supervisor (deemed systems) must visit and evaluate the spill site within 24 hours (required by permit). Once evaluated, a panel consisting of the responding operators, ORC, and Incident Commander(s) shall discuss the spill, determine estimated volumes and determine causes. The Incident Commander contacts the Area Manager who will then discuss the event with the Director of Operations and the Director of Environmental Compliance. If the spill is over 1000 gallons or reaches surface waters it is reportable. Reportable spills must be called into NC DWQ within 24 hours of first knowledge of discharge. If possible, it is preferred to contact the DWQ-Regional Office during normal business hours. The Incident Commander must ensure the call is completed and documented. The Director of Operations and Director of Environmental Compliance expect notice prior to the contact with the state. Please note the state is required to be contacted within 24 hours of awareness of an SSO greater than 1000 gallons. If necessary, Press Releases (>1000 gallons to surface water) and Public Notices (>15,000 gallons to surface water) will be coordinated by the Director of Environmental Compliance with assistance from the corporate communications staff. 2. During weekends and holidays when DWQ cannot be reached, The Division of Emergency Management must be called at 1-800-858-0368. Upon arriving to work on the first business day after the spill, DWQ must be contacted and given the reported spill incident number. 3. Spill Written Reporting: a. ORC and/or responding operator drafts the DEQ — 5Day Report within 48 hours of the SSO. b. ORC forwards completed form to Incident Commander and Area Manager for review and comment. Corrections must be made within 24 hours. c. Area Manager provides 5-day report to Director of Environmental Compliance and Director of Operations within 72 hours of spill. Director of Environmental Compliance, or designee, is responsible for submitting to DEQ within 5 business days of the event. d. These forms must be readily available to DEQ staff for three (3) years. Page 3 Summary of Reporting Requirements SSO Event Reporting Requirements 1 All Discharges Immediately report to supervisor and ORC. j Discharge >1,000 gallons Report to state within 24 hours, Spill Report faxed within 5 days Discharge to Waters of the State, including storm drains Report to state within 24 hours, Spill Report faxed within 5 days Discharge >1,000 gal to Surface Water 1. Report to state within 24 hours, Spill Report faxed within 5 days 2. Press release within 24 hours of first knowledge of SSO. Discharge of 15,000 gal or more to Surface Water 1. Report to state within 24 hours, Spill Report faxed within 5 days 2. Press release within 24 hours of SSO. 3. Public notice within 10 days and proof shall be provided to the Division within 30 days Page 4 Emergency Contact List Region Name Office Number Cellular Number IIonic Nuiribt:: Western Laurie !son 704-489- 9404 (57234) 704-507- 5381 Western Duane Rimrner 704-489- 9404 (57225) 704-507- 3343 Western Matt 704-489- 704-507- 803-810- Costner 9404 3413 5138 (57245) Western David 336-992- 336-880- McDaniel 9000 1115 Central Robert 919-653- 260-312- Krueger 6982 3269 Central Roger 919-653- 919-632- `)I9-.`>:' Tupps 6966 6120 1.r':-' Central Jackie 919-653- 919-624- Jackson 5773 2348 Central Lorrie 919-653- 919-625- Stagner 5776 2573 Central Peter 919-625- 919-757- Rhodes 2635 2149 Coastal Joel 910-270- 910-620- Mingus 1412 6057 Coastal Chris 910-7/9- 910-635- 910-534- Collins 0794 7479 1184 Compliance Lori Lester 704-489- (Western) 9404 (57239) Compliance Mark 919-653- (Eastern/Coastal) English 5779 Manager of Amanda 910-653- 910-773- Environmental Berger 6965 0406 Compliance Director of Joe Pearce 919-653- 919-605- Operations 6964 6991 President Shannon 919-653- Becker 5770 Page 5 - Estimating by volume by "Eyeball Method" 1. Utilizing pictorial reference below, determine which picture corresponds best with the overflow. (Courtesy: OCSD) 2. Determine volume by multiplying the time by the flow rate found below the picture. 3. For a more detailed determination please reference the following manual: a. https://www.ocsd.com/Home/ShowDocument?id=16226 TS p1 no cps Page 6 AOUA. December 14, 2011 Ms. Renne Vance, Chief Clerk North Carolina Utilities Commission P.O. Box 29510 Raleigh, NC 27626-0510 OFFIC rt AL Y Aqua North Carolina, Inc. 202 MacKenan Court Cary, NC 27511 T: 919.467.8712 F: 919.460.1788 www.aquanorthcarolina.com FILED DEC 1 4 2011 Clerk's ffice. N.0 lttiliti a ion Re: Docket No. W218, Sub 333 Company -Wide Wastewater Rule on Fats, Oils and Greases Dear Ms. Vance, In compliance with Commission Rule R10-4, Aqua North Carolina, Inc (Aqua) herby files its Company -Wide Wastewater Rule on Fats, Oils and Greases (FOG). The wording in the attached rule closely tracks the wording in the rule previously approved by the Commission for Heater Utilities, Inc., in Docket W-274, Sub 319, on January 9, 2001. In addition to the requirement of the Commission Rule, the North Carolina Division of Water Quality recently requested that Aqua provide them a copy of Aqua's FOG Rule. Aqua respectfully requests that the Commission issue an order approving Aqua's Company FOG Rule. If you need additional information regarding this matter, please contact me by phone at 653-6967 or by e-mail at rcshaw@aquaamerica.com. Sincerely, Rudy Shaw An Aqua America Company 434 Acc4t3 u)t)). ci° AQUA NORTH CAROLINA, INC. FILED DEC 1 4 2011 Clerk's dice N.0 Utilities ion COMPANY -WIDE WASTEWATER RULE ON FATS, OILS AND GREASES In an effort to curb sanitary sewer overflows and wastewater treatment process problems caused by fats, oils and greases (FOG), Aqua North Carolina, Inc. (Aqua) has adopted a company -wide FOG control rule. Any non -single family residential facility connected to Aqua's sanitary sewer collection and treatment system involved in the preparation or serving of foods may be subject to the conditions of the rule. Grease Interceptors may also be required in non -cooking or cold dairy and frozen foodstuffs establishments and other industrial or commercial establishments when they are deemed necessary by Aqua for the proper handling of liquid waste containing Grease. A. Scope and Purpose. To aid in the prevention of sanitary sewer blockages and obstructions from contributions and accumulation of FOGS into said sewer system from industrial or commercial establishments, particularly food preparation and serving facilities, and to prevent problems created by FOGs in the wastewater treatment process. Definitions. 1. FOGs. Organic non -polar compounds derived from animal and/or plant sources that contain multiple carbon chain triglyceride molecules. These substances are detectable and measurable using analytical test procedures established in 40 CFR 136, as may be amended from time to time. All are sometimes referred to herein as "Grease" or "Greases." 2. Grease Trap or Interceptor. A device for separating and retaining waterborne Greases and Grease complexes prior to the wastewater exiting the trap and entering the sanitary sewer collection and treatment system. These devises also serve to collect settable solids, generated by and from food preparation activities, prior to the water exiting the trap and entering the sanitary sewer collection and treatment system. Grease Traps and interceptors are sometimes referred to herein as "Grease Interceptors." 3. Cooking Establishments. Those establishments primarily engaged in activities of preparing, serving, or otherwise making available for consumption foodstuffs and that use one or more of the following preparation activities: cooking by frying (all methods), baking (all methods), boiling, blanching, roasting, toasting or poaching. Also included are infrared heating, searing, barbecuing, and any other food preparation activity that produces a hot, non - drinkable food product in or on a receptacle that requires washing. 4. Non -Cooking Establishments. Those establishments primarily engaged in the preparation of precooked foodstuffs that do not include any form of cooking. These include cold dairy and frozen foodstuff preparation and serving establishments. • 5. Minimum Design Capability. The design features of a Grease Interceptor and its ability or volume required to effectively intercept and retain Greases from grease -laden wastewater discharged to the sanitary sewer. 6. User. Any person who contributes, causes or permits the contribution or discharge of wastewater into the wastewater system including persons who contribute such wastewater from mobile sources, such as those who discharge hauled wastewater. C. Grease Interceptor Maintenance, Record Keeping and Grease Removal. 1. Grease Interceptors, when required by Aqua, shall be installed and maintained at the User's expense., Grease Interceptors shall be of a type, design, and capacity approved by Aqua and shall be readily and easily accessible for User cleaning and Aqua's inspection. All such Grease Interceptors shall be serviced and emptied of accumulated waste content as required in order to maintain Minimum Design Capability or effective volume of the Grease Interceptor, but not less often than every thirty (30) days. Users who are required to pass through a Grease Interceptor shall: a. provide for a minimum hydraulic retention time of 24minutes at actual peak flow or 12 minutes at the calculated theoretical peak flow rate as predicted by the Uniform Plumbing Code fixture criteria, between the influent and effluent baffles with 20% of the total volume of the Grease Interceptor being allowed for sludge to settle and accumulate identified hereafter as a "sludge pocket." b. remove any accumulated Grease cap and sludge pocket and perform other maintenance as required, but at intervals of not longer than 30 days at the Users expense. Grease Interceptors shall be kept free of inorganic solid materials such as grit, rocks, gravel, sand, eating, utensils, cigarettes, shells, towels, rags, etc., which could settle into this pocket and thereby reduce the effective volume of the Grease Interceptor. c. accept the following conditions: If any skimmed or pumped wastes or other materials removed from Grease Interceptor are treated in any fashion onsite and reintroduced back into the Grease Interceptor as an activity of and after said onsite treatment the User shall be responsible for the attainment of established Grease numerical limit consistent with and contained in paragraph (C)(1) above on all discharges of wastewater from said Grease Interceptor into Aqua's sanitary sewer collection and treatment system. d. operate the Grease Interceptor in a manner so as to maintain said device such that attainment of the grease limit is consistently achieved. "Consistent" shall mean any wastewater sample taken from the effluent of said Grease Interceptor shall be subject to terms of numerical limit attainment described in paragraph (C)(l) above. If an establishment desires, because of documented space constraints, an alternate to an out -of -building Grease Interceptor, the request for an alternative location shall contain the following information: i. Location of Aqua's wastewater main and easement in relation to available exterior space outside building: ii. Existing plumbing at or in a site that uses common plumbing for all services at that site. e. understand and agree that: The use of biological additives as a grease degradation agent is conditionally permissible, upon prior written approval by Aqua. Any establishment using this method of grease abatement shall maintain the trap or interceptor in such a manner that attainment of the grease wastewater discharge limit, as measured from the trap's outlet, is consistently achieved. f. understand and agree that: The use of automatic grease removal systems are conditionally permissible, upon prior written approval by Aqua and the County Department of Health. Any establishment using this equipment shall operate the system in such a manner that attainment of the grease wastewater discharge limit, as measured from the unit's outlet is consistently achieved. g. understand and agree that Aqua reserves the right to make determinations of Grease Interceptor adequacy and need, based on review of all relevant information regarding Grease Interceptor performance, facility site and building plan review and to require repairs to or modification/replacement of such traps. 2. The User shall maintain a written record of trap maintenance for the last 3 years. All such records will be available for inspection by Aqua at all times. 3. No non -grease laden sources are allowed to be connected to wastewater lines intended for Grease Interceptor service. 4. Access manholes with a minimum diameter of 24" shall he provided over each chamber and sanitary tee. The access manholes shall extend at least to finished grade and be designed and maintained to prevent water inflow or infiltration. The manholes shall also have readily removable covers to facilitate inspection, grease removal, and wastewater sampling activities. 5. No User shall allow wastewater discharge concentration from subject Grease Interceptor to exceed 200 milligrams per liter of grease and oil, as identified by method EPA Method 1664. D. Enforcement. Failure of a user to comply with the provisions of this rulc will result in refusal to serve or discontinuance of service pursuant to North Carolina Utilities Commission Rules R10-13 and R10-16. AQUA. Aqua North Carolina, Inc. Contingency Plan PROGRAM Effective Date April 17, 2018 Revision 0 I. PURPOSE a. To effectively respond to emergencies within the sanitary sewer collection system. Purpose is to protect public health and the environment and to comply with all regulatory requirements II. SCOPE a. This procedure applies to all employees that may respond to emergencies at pump stations within a collection system. At a minimum, these procedures will be reviewed on an annual basis or whenever revised guidance from state or federal authorities dictates a revision is necessary. III. RESPONSE TIME REQUIREMENTS a. Upon notification of a spill or utility outage, operators or utility workers shall respond and take action to safeguard life and the property immediately. IV. PLAN Aqua North Carolina, Inc. (ANC) owns and operates 3 wastewater pump stations listed in Table 1. The pump stations owned and operated by ANC are routinely checked by trained personnel. ANC has a Supervisory Control and Data Acquisition (SCADA) system for the pump stations. The SCADA remotely monitors pump station operations, and sends alarms to the ANC 24-hour dispatch in the event of a malfunction or emergency. The SCADA system records all activities at a pump station and provides a hard -copy printout for backup documentation. The SCADA provides continuous status of pump station operations for the following items: • Status of pumps (including operational alarms) • Pump start / stop cycles • Power status (including power failure alarms) Table 1. Pump Station Locations Pump Station List - Cannonsgate Collection System Note: all pump stations are duplex stations PumpStation Name Physical Location Alarm Type Pump Reliability Reliability Source Capacity of Station PS #1 700 Cannonsgate Dr Newport, NC 28570 SCADA, Audible, Visual Yes Portable Generator 175 m c �p 200 gpm PS #2 822 Cannonsgate Dr Newport, NC 28570 SCADA, Audible, Visual Yes Portable Generator PS #3 246 Cumberland St Newport, NC 28570 SCADA, Audible, Visual Yes Portable Generator 195 gpm Pump rebuilding, motor rewinds, and HVAC repairs for the pump stations are contracted out. Repairs to remote monitoring equipment, and valves are typically repaired by ANC's maintenance crews or an ANC Contractor. 1. Emergency Support Addressing some problems may require resources beyond ANC forces. This is particularly true of main line breaks or major pump station failures where there is a risk of a significant sewer overflow. In these situations, ANC may enlist the aid of contractor that specializes in these services. ANC maintains a general services agreement with several companies for situations that require the prompt reconstruction of sewer lines. These companies are capable of mobilizing construction equipment and personnel quickly to handle emergency assignments. ANC contract for emergency sewer repairs requires the contractor to respond to the site within 2 hours of notification to mobilize. This response time and the level of response will vary due to several factors, some are identified below: • Location of the sewer repair in relation to the contractor's equipment yard • Scope of the repair, size of sewer, depth of sewer and volume of flow • The size, type and availability of equipment and number of workers • The time of day, day of the week and the proximity to a holiday • Weather conditions, clear, rain, snow, extreme cold or heat Spill Contractor: In the event of a spill that cannot be controlled by ANC, Lewis Farms or EC LP, Inc. will provide professional services for the removal and disposal of contaminated material. Emergency Contractor: In the event that a pump station failure occurs that is exceeds ANC available on - staff response; an emergency contractor will be requested to assist. Contractors may be requested for emergency power generation, by-pass pumping situations, or large excavations. EMERGENCY PROCEDURES A. PROBLEM: Wastewater Pump Station Alarms General Response Actions EMERGENCY PROCEDURES: • Send an individual to the station indicating an alarm as soon as possible for a Priority Alarm. If failure is apparent, call for additional assistance and keep an individual at the station until further instructions are received. • Always check with the power company when an alarm goes on to see if there is a power outage in the area, although a power failure that has not been reported to the power company can occur at a pump station. The pole number nearest the station should be reported. • Personnel called in to investigate pump station alarms shall respond to the station even if the alarm has cleared prior to their arrival. All alarm conditions are to be checked and logged. Use the following guidelines and follow confined space entry procedures if applicable: Wet well/Drywell Type Stations 1. NA Submersible Type Stations 1. Take all safety precautions per training. 2. Listen for any unusual noises and note if pump(s) are running. 3. Observe every piece of equipment in the station (pay specific attention to the level control system). Note anything that looks out of place. 4. Record all gauge readings from the control panel including: wet well level. hour meters, flow charts, on -off levels, psi gauges on pump, rpm (on VHD's) and anything else that you feel is significant. 5. Using available information and the trouble -shooting guide, systematically run through the system. Use a process of elimination to isolate the cause of the failure. Check level controls, check pump operation using manual position, check pump output by observing the check valve counterweight as defined in the trouble shooting guide. Once the cause of the problem is isolated, engage mechanical or electrical disciplines for repairs 6. Emergency personnel should be absolutely certain that the cause of the pump station alarm or failure has been properly identified and corrected prior to leaving the station. 7. Reset any/all alarm feature indicator lights. • Check the O&M manual to trouble shoot the level sensor system and pump controls • Pumps may be checked easily for operation by checking the arm of the check - valve in the discharge tine of an operating pump. If it feels "spongy" (or soft) when downward pressure is applied with the palm of the hand, the pump is pumping. If a breaker is off and the pump motor is hot to the touch, DO NOT attempt to reset and start. If a pump motor is simply warm, one attempt to restart can be made. Turning the selector switch to manual will normally start a pump, and the check valve arm should move upwards. If the pump has lost prime or is lugged, the check valve will not open. B. PROBLEM: Pumping Station Failure Caused by Secondary Power Failure During Power Outage EMERGENCY PROCEDURES: • Dispatch pump station crew to the pumping station immediately. The crew needs to bring the auxiliary generator for that specific station as a backup, assuming that repair to the dedicated generator cannot be made immediately. • Upon entry, identify the storage capacity in the well. This will give some indication of the time available for response. If flooded, skip to pump -out steps under "Pumping Station Failure inside valve pit, pump or valve failure" procedure. • Dispatcher shall request the assistance of the power company in restoring power to the station if necessary. Determine the estimated time of arrival of the power company crew and then notify the pumping station operators. • As they approach the pumping station, the pumping station crew should check the overhead power lines for fuses that might have blown or down power lines. If the crew notices a blown fuse or down power line, identify the location and pole number(s), and notify the dispatcher to relay this information to the power company. • Lock out and tag out (LOTO) the main line, disconnect (if applicable). • Check all components of the dedicated generator to determine failure cause. Use the manufacturer -prepared trouble -shooting guide to aid in diagnosis. If it cannot be repaired immediately, connect the portable generator to the auxiliary power connection located outside the building. Examine plug type and ensure consistency. Use adapters as necessary. • Go through the specific procedures for starting the generator to supply power to the station. • Obtain the services of a qualified generator repair facility to address the dedicated generator failure. • Once fully repaired, disconnect the portable generator and reconnect the dedicated unit. Operate the dedicated unit through several pump cycles. Check unit for regular exercise. C. PROBLEM: Pumping Station Failure Inside Valve Pit, pump or valve failure (submersible type application) EMERGENCY PROCEDURES: • Dispatch pumping station crew to the pumping station immediately. • Prior to viewing the wet well, measure the atmospheric conditions for sufficient oxygen and the presence of explosive or toxic gases. • Upon arrival the crew should identity the storage capacity in the wet well. This will give some indication of the time available for response. If flooded, skip to pump -out steps. • Inspect the main controls looking for failure indications. Check processor to determine failure if applicable. If pump failure is determined, skip to wet well inspection steps. • Inspect the valve pit. Observe all valves and force mains. If flooded, arrange to pump out the valve pit or pump -and -haul as appropriate. If failure within the valve pit is detected, skip to pump -out steps. • Constantly monitor the atmospheric conditions while working in or above the wet well. Inspect the wet well. Check the wet well floats or level control system, bar rack and pump volute area for clogging or other problems. Pump -Out Steps • If pump failure, determine if pump out and/or pump -and -haul is necessary. If unnecessary, skip to repair procedures. • Pump the flow with portable pumps if available. Call additional crew to bring appropriate portable pump(s) including all required lengths of suction and discharge hose, to the pumping station if necessary. Upon arrival of the portable pump, connect the appropriate lengths of suction hose that will suspend all the way into the wet well, and then connect enough discharge hose to pump into appropriate manhole or connection (if so equipped). Go through the procedures for starting the portable pump, and begin pumping. • If the station does not contain a force main connection point, arrange for pump -and -haul as required. Repair Steps • Lock out and tag out (LOTO) the main line, disconnect (if applicable). • Complete repairs to pipe, pump or valve as per policy. ANC Personnel are not allowed to perform a CSE. If a CSE is required, notify the Regional Supervisor Immediately. A contractor will be required to complete remaining work. If permanent materials are not readily available, install temporary repairs until the permanent repairs can be completed. • Restore facilities to normal and inspect other components of the force main and pumping system for signs of similar failure. • Shut down portable pumping operation. Do not disconnect hoses until repair is checked for leaks. Operate pumps to check repair under pressure and normal operating conditions. • If no leaks are observed, return pumps to normal conditions by removing LOTO. Monitor pumps to check lead/lag operations. • Make out a report indicating the time of the call, description of the problem, the repair work done, personnel present and equipment used.