WQCS00002_DV-2021-0077_20210511 (2)

DIVISION OF WATER RESOURCES - CIVIL PENALTY ASSESSMENT
Violator: Citv of Raleigh
Facility Name: Raleigh Collection System
Permit Number: WOCS00002
County: Wake
Case Number: DV-2021-0077
ASSESSMENT FACTORS
1) The degree and extent of harm to the natural resources of the State, to the public health, or to private
property resulting from the violation;
A total of 3,380 gallons flowed from a manhole clue to a grease blockage in the line. All 3,380 gallons flowed to an UT to
Crabtree Creek; C; NSW in the Neuse River Basin. Nutrients and pathogens to surface waters) Ca.,- Ca,wCat e..,e..
ctiwiiiky S r -...45 U t .4 to 4a....C.
2) The duration and gravity of the violation;
The SSO started on 02.02.2021 at 11:28 am and ended the same day at 5: I 0 prn.
3) The effect on ground or surface water quantity or quality or on air quality;
The effect on water quality include increased nutrients and pathogens, •+ ii bz.% &.i.h
v
4) The cost of rectifying the damage;
The approximate cost of rectifying the damage was $8,296.38.
5) The amount of money saved by noncompliance;
The approximate cost to treat 3,380 gallons of wastewater is $5.70.
6) Whether the violation was committed willfully or intentionally;
It does not appear that the violation was committed willfully or intentionally.
7) The prior record of the violator in complying or failing to comply with programs over which the
Environmental Management Commission has regulatory authority;
DV-2020-0029, DV-2020-0083, DV-20200087, DV-2020-0101, DV-2020-0114, DV-2021-0034, DV-2021-0040.
8) The cost to the State of the enforcement procedures.
$36.57
5-1 / &22)
Date
Scott Vinson, Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources, NCDEQ
4

State of North Carolina
Department of Environment and Natural Resources
Division of Water Resources
DWR
Dlidsion of Water Resources
Collection System Sanitary Sewer Overflow Reporting Form
Form CS-SSO
PART I:
This form shall be submitted to the appropriate DWQ Regional Office within five business days of the first knowledge of the
sanitary sewer overflow (SSO).
Permit Number: WQCS00002 (WQCS# if active, otherwise use WQCSD#)
Facility: Raleigh Collection System Incident #: 202100388
Owner: City of Raleigh
City: Raleigh
County: Wake Region: Raleigh
Source of SSO (check applicable): 12I Sanitary Sewer ❑ Pump Station 1 Lift Station
SPECIFIC location of the SSO (be consistent in description from past reports or documentation - i.e. Pump Station 6,
Manhole at Westall & Bragg Street, etc): 600 Rawls Dr
Manhole #:
Latitude (Decimal Degrees): Longitude (Decimal Degrees):
Incident Started Dt: 02/02/2021 Time: 11:28 am Incident End Dt: 02/02/2021 Time: 05:10 pm
(mm-dd-yyyy) (hh:mm AM/PM) (mm-dd-yyyy) (hh:mm AM/PM)
Estimated Volume of the SSO: 3,380 gallons Estimated Duration (Round to nearest hour): 5:42 hours
Describe how the volume was determined: Duration and Flow Rate
Weather conditions during the SSO event: Dry
Did SSO reach surface waters? 0 Yes ❑ No ❑ Unknown
Surface water name: Crabtree Creek
Volume reaching surface waters (gals): 3380
Did the SSO result in a fish kill? ❑ Yes Q No ❑ Unknown If Yes, what is the estimated number of fish killed? 0
SPECIFIC cause(s) of the SSO:
[.� Grease
24 hour verbal notification (name of person contacted ): Joshua S Brigham
DWR ❑ Emergency Mgmt Date (mm-dd-yyy): 02/03/2021 Time (hh:mm AM/PM): 09:30:00 am
If an SSO is ongoing, please notify the appropriate Regional Office on a daily basis until SSO can be stopped.
Per G.S. 143-215 1C(b), the responsible party of a discharge of i,000 or more of untreated wastewater to surface waters
shall issue a press release within 24-hours of first knowledge to all print and electronic news media providing general
coverage in the county where the discharge occurred. When 15,000 gallons or more of untreated wastewater enters surface
waters, a public notice shall be published within 10 days and proof of publication shall be provided to the Division within 30
days. Refer to the reference statute for further detail
The Director, Division of Water Resources. may take enforcement action for SSOs that are required to be reoorted to
Division unless it is demonstrated that:
1) the discharge was cause by sever natural conditions and there were no feasible alternative to the d scharge; or
2) the discharge was exceptional, unintentional temporary and caused by factors beyond the reasonable control of the
Permittee and/or owner, and the discharge could not have been prevented by the exercise of reasonable control.
Part II must be completed to provide a justification claim for either of the above situations. This information will be the basis
WHETHER OR NOT PART III IS COMPLETED. A SIGNATURE IS REQUIRED AT THE END OF THIS FORM
CS-SSO Form
Page: 1

PART II:
ANSWER THE FOLLOWING QUESTIONS FOR EACH RELATED CAUSE CHECKED IN PART I OF THIS FORM AND
INCLUDE THE APPROPRIATE DOCUMENTATION AS REQUIRED OR DESIRED
COMPLETE ONLY THOSE SECTONS PERTAINING TO THE CAUSE OF THE SSO AS CHECKED IN PART I
(In the check boxes below, NA = Not Applicable and NE = Not Evaluated)
A HARDCOPY OF THIS FORM SHOULD BE SUBMITTED TO THE APPROPRIATE DWR REGIONAL OFFICE UNLESS IS
Grease
When was the last time this specific line (or wet well) was cleaned?
02/02/2021
Do you have an enforceable grease ordinance that requires new or retrofit of grease ❑ Yes [J No ❑ NA ❑ NE
traps/interceptors?
Have there been recent inspections and/or enforcement actions taken on nearby ❑ Yes No NA D NE
restaurants or other nonresidential grease contributors?
Explain.
Have there been other SSOs or blockages in this area that were also caused by RI Yes D No D NA D NE
grease?
When?
02/21/2000
If yes, describe them:
Last spill event was recorded on 2/21/2000 as a result of grease and rags accumulation.
Have cleaning and inspections ever been increased at this location? 0 Yes D No NA NE
Explain.
Manhole Inspection 12/21/2020: High Priority Inspection 02/15/2021. 02/03/2021 This CCTV assessment was isolated to
the sewer main immediately adjacent to the affected manhole only. CCTV of sewer main upstream of the affected manho
has been scheduled.
Have educational materials about grease been distributed in the past? [] Yes ❑ No ❑ NA ❑ NE
When?
and to whom?
Exp ain?
If the SSO occurred at a pump station, when was the wet well and pumps last
checked for grease accumulation?
CS-SSO Form Page: 2

Were the floats clean? Yes No ❑ NA NE
Comments;
System Visitation
ORC [] Yes
Backup Ei Yes
Name:
Manuel Lopez
Cert#
1001415
Date visited:
02/02/2021
Time visited:
02:18 PM
How was the SSO remediated (i.e. Stopped and cleaned up)?
Crews utilized hydraulic jetting to remove the source of the blockage from the affecting asset thus restoring sewer flow. A
temporary spill containment site was emplaced downstream o the
affected asset in order to contain the flow of sewer and minimize the environmental impact to the surrounding land Crews
utilized ample potable water to flush the area and to remove traces of sewer from the affected area Flushed water was t1
collected at the temporary containment point and reintroduced to the collection system. CCTV inspection and FOG
assessment will follow.
As a representative for the responsible party, I certify that the information contained in this report is true and accurate to the
best of my knowledge.
Person submitting claim: Date:
Signature: Title:
Telephone Number:
Any addition information desired to be submitted should be sent to the appropriate Division Regional Office within five days of 1
knowledge of the SSO with reference to the incident number (the incident number is only generated when electronic entry of th
form is completed, if used).
CS-SSO Form Page: 3

01
Olg
Raleigh Water
April 20`h, 2021
Mr. Scott Vinson
Regional Supervisor
Water Quality Regional Operations Section
Raleigh Regional Office
Division of Water Resources NCDEQ
1628 Mail Service Center
Raleigh, NC 27699.1628
Re: Response to NOV-2021-DV•0177
Sanitary Sewer Overflows — February 2021
Permit No. WQCS00002
Dear Mr. Vinson:
APR 7 n 2021
NC DENR Raleigh Regional Otltce
Please allow this letter to serve as a response to the Notice of Violation & Intent to Issue Civil
Penalty document (NOV-2021-DV-0177) received on April 6'h, 2021. This document contains the
narrative regarding a pending violation action of (1) Sanitary Sewer Overflow (S50) event, which
occurred during the month of February 2021 within the City of Raleigh Collections System Ili. The
noticed event occurred while the City operated its collection system, according to WQCS00002, dated
June 6th, 2017. The permit includes the language outlined in footnote 1 and applies to the SSOs upon
which NOVs with the notice of intent (NOV-NOI) were based. This document will establish a reasonable
explanation of the actions taken to stop the spill; contain the released wastewater; collect the
wastewater and reintroduce it to the collection system; and finally, restoring the possible environmental
impacts brought by the release of the S50 event, listed with the intended NOV-NOI action. Please find
below, the additional information requested for the single 550 event.
1. "The Director may take enforcement action against the Pcrmtttee far SSOs that must be reported to the Division as stipulated In Condition IV92j This includes
SSOs that were caused by severe natural conditions or exceptional events unless the Permittee demonstrates through properly signed, contemporaneous operating
togs, or other relevant evidence that:
[a.j The S50 was caused by severe natural conditions; there were no feasible alternatives to the SSP, such as the use of auaplary treatment facilities. retention
of untreated wastewater, reduction of inflow and €ttfiltration, use of adequate batk•up equipment, or an Increase in the capacity of the system. This provision is
not satisfied if, In the exercise of reasonable engineering judgment, the Permittee should have Installed auxiliary or additional collections system components,'
wastewater retention or treatment facilities, adequate backup equipment ar should have reduced Inflow and infiltration; or
[b.[ Tiie 550 was exceptional, unintentional, temporary and caused by factors beyond the reasonable control of the Permittee; the S50 could not have been
prevented by the exercise of reasonable control, such as proper management, operation, and maintenance adequate treatment or collection facilities or
components le.g., adequately enlarging treatment of cotiettion facilities to accommodate growth or adequately controlling and preventing Infiltration and
inflow); preventative maintenance; ar installation of adequate backup equipment;"

Incident Number # 202100388 — 02/02/2021— 600 Rawls Dr., Raleigh, NC
This spill was neither willful nor intentional. It resulted from a grease build-up, restricting the
sewer flow within a section of 8-inch ductile iron pipe gravity sewer main. This build-up led to a sewer
spill of approximately 3,380 gallons of untreated wastewater reaching an unnamed tributary within the
Crabtree Basin. (See exhibit 1 SS0 Area of Operation, pg. 4)
On 02/02/2021, at approximately 11:28 AM, Sewer Maintenance staff was notified of a sewer
spill emanating from a manhole located near 600 Rawls Dr., Raleigh. The responding staff arrived at
approximately 11:41 AM and commenced taking all reasonable steps to stop and mitigate the impact of
the discharge, gaining control of the spill event by 5:10 PM on the same day. Crews utilized hydraulic
jetting to remove the source of the blockage within the affecting asset, thus restoring sewer flow.
Containment and collection of this spill event consisted of employing two temporary spill
containment sites downstream of the affected area. This approach was intended to contain wastewater
flow and minimize the environmental impact on the surrounding land. Responding crews employed
pumps at the temporary containment sites to recover flushed wastewater and any evidence of sewer
completing the operation by re -introducing the wastewater to the collection system. This spill was
contained without a significant environmental impact on the adjacent area and its natural resources.
Visual inspection of the affected area and downstream waters confirmed that no fish kill or unnecessary
vegetative damage occurred.
During the restoration phase of the operation, crews utilized ample potable water to flush the
affected area and remove sewer traces from the area surrounding the manhole and the downstream
conveyance. The areas around the manhole were cleared of debris and washed with potable water. The
area around the manhole was cleared of debris, treated with an application of lime, and restored with
grass seed and straw.
A follow CCTV assessment was conducted on 01/05/2021 to identify the root cause of grease
accumulation. The CCTV assessment did not find any infrastructure issues that may have led to the
grease accumulation.
The cost associated with the mitigation of this event amounted to $8,296.38. The approximate
cost to the Utility to have treated 3,380 gallons of wastewater would have been approximately $5.70.
The City saved no money from this spill. its costs for cleanup exceeded the cost of treating the volume of
sewage had no spill occurred. Furthermore, the City still had to pay the cost to treat the greater volume
of sewage created by the spill.
This section of the collection system is located in a residential area. It provides sewer collection
services to several properties upstream of the spill event. The last recorded sewer spill in this area was
recorded on February 21, 2000.
A press release notification associated with this event was requested on 2/3/2021 (see exhibit 2,
p.4). Outreach information literature was also requested to be sent to the immediate -affected area. The
requested outreach literature would explain the need for customers to use the sanitary sewer collection
system properly. It also serves as an opportunity for citizens to partner with Public Utilities to protect
the City's water quality and the sewer collection infrastructure.

Before this event, maintenance records show that sections within the zone of influence fZ of this
collection system were assessed as follows:
Flushing activities CCTV activities Inspection
1. 1/2/2013 - 608 Donald Ross Dr 1 7/25/2012 • 504 Donald Ross Dr 1, 9/3/10 2911 Haven Rd (Smoe • test}
2. 12/14/2009 503 Donald Ross Dr 2. 10/5/2012 3029 Poole Rd 2. 8/7/2014 712 RawL Dr
3. 7/26/2012 504 Donald Ross Dr
4. 1/2/2013 608 Donald Ross Dr
5. 10/1/10 619 Dona d Ross Dr
6. 3/18/2013 619 Donald Ross Dr
7. 12/7/2015 3205 Harmony Ct
8. 9/11/11 3027 Haven Rd
9. 5/21/11 • 3000 Poole Rd
10. 4/3/10 - 600 Raw:s Dr.
11. 10/21/2009 • 604 RAWIS DR
12. 5/18/11- 708 Raw:s Dr
13. 10/21/2008 • 3100 Woodpecker Ct
14. 5/5/11.3117 and 3118 Woodpecker Ct
There have been no additional issues associated with this section of the collection system since
the last sewer event. This site continues to remain an active maintenance spot pending completion of
further sewer main cleaning and CCTV assessment.
2. Zone of Influence— residential or commercial area upstream of the affected asset that may have influenced the sewer event. This area is selected based on
continuous sanitary sewer collection connect on towards the affecting asset. Selection of this area Is cr.tical for sewer events Involving grease accumulation
that may result In subsequent enforcement action,

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Summary
The Sewer Maintenance Division of Raleigh Water strives to develop initiatives that improve
operational reliability to meet customer expectations and meet or exceed the Water quality Collection
System permit requirements, Our operations are focused on continual improvement, the prevention of
pollution, and increased environmental performance efficiency. This endeavor is greatly noted as the
Division operates an ISO Certified Environmental Management System governed by the 14001-2015
Standards. As part of these initiatives, the Division operates a comprehensive reactive and preventative
maintenance program whose goal is to maintain over 2600 miles of sanitary sewer pipe and minimize
the accidental release of untreated wastewater.
Since July 1, 2020 (Fiscal Year 2021), the Utility has maintained approximately 350.44 I31 miles of
gravity sewer mains by flushing with hydraulic jetting, conducting CCTV assessments, and performing
repair operations, easement maintenance, and inspections. The fiscal year to date cost of these
operations amounts to $2,733,105.51 12i, approximately 13% of the Division's annual operating budget.
The 3,380 gallons of untreated wastewater spill identified in this letter cost the Utility approximately
$8,534.88 to mitigate. The City's cost of sewer treatment per gallon is $.0015 131. At this rate, it would
have cost the City $5.07 to treat the entire volume of sewer spilled. The City saved no money from these
spills. The costs of mitigation well exceeded the cost of treating the volume of sewage had no spill
occurred. Furthermore, the City still had to pay the cost to treat the greater sewage volume created by
these spills. This fiscal comparison shows the City's commitment to environmental protection, sparing
no cost regardless of the spill event's severity and complexity. The City continues to demonstrate due
diligence in environmental performance by allocating the necessary resources to a spill event
irrespective of the associated cost. This effort is noted in the City's low 55O performance rate of 1.39
total SS0 rate 14 per 100 miles of pipe, compared to the Southeastern Region of the US, of 7.0 spills per
100 miles of line.
131 350 miles represents 13% of the sanitary sewer collection system
121 Associated operational cost year iodate for Fy2021
OPERATION LINEAR FEET Linear Miles COST
CCTV 300,937.72 57.00 $ 301,501 24
Fiustdng 1,544,267.87 292 47 $ 518,170 38
Repair 5,144.00 0,97 51,913,433 89
Total • 1,850,349.59 Ft Total cost of 8usin-ss to bare
350.44 MILES 52,733,105_51
(3I 5,0015 is based an the annual water treatment operating cost compounded by the total treated coca l
141.24% attributed to dry weather SSOs
Additionally, the City of Raleigh Assistant Public Utility Directors and Collections System staff has
become involved in challenging the nonwoven fabrics industry standards to better inform consumers of
these products and their detrimental effects on the collections systems. PUD staff has personally met
with officers of INDA, the leading association of the nonwoven fabrics industry based in Cary, NC, to
communicate our concerns about these fabrics, the current industry standards, and better education for
the consumer. PUD has also joined forces with other utilities nationwide through the National
Association of Clean Waters Agencies (NACWA), the Water Environment Foundation (WEF), and the
American Public Works Association (APWA) to challenge INDA and current industry standards,
recognizing that they do not support compatibility in sanitary sewer collections systems nationally.
These agencies work collectively to challenge the testing protocols, assessment guidelines, and
consumer education and labeling of these non -dispersible.

Raleigh Water has an aggressive educational outreach initiative to address illicit discharges such
as wipes, fats, oil, and grease to commercial and residential users. Raleigh Water has developed a
complimentary property managers resource kit that provides best practice resources for establishing a
property -specific awareness program. Each kit contains brochures and cornplimentary gadgets to help
residents manage grease and fat collection and disposal. The resource kit also features a multimedia
flash drive with videos and reproducible educational material that property managers can use to
educate tenants to reduce the risk of sewer backups caused by the introduction of solids through their
residential piping. Each kit costs Raleigh water approximately $85.00 to produce and is provided free of
charge to the property management. Raleigh Water is continuously developing initiatives to increase
residential and commercial customer partnerships to address grease accumulation and prevent illicit
discharges. The educational material and videos can be accessed through social media and the Raleigh
Water website https://raleighnc.gov/sewer-maintenance
The City continues its monetary reward program or bounty program, which pays out fifty ($50)
dollars to any citizen that observes and reports an SSO or conditions that may cause a spill event. This
program has been advertised via printed material, a television advertisement campaign, and graphic
design "wraps" on Sewer Maintenance vehicles. These graphics on our vehicles function as mobile
billboards spreading our message of prevention and offering contact information throughout the service
area each day. This program was developed hoping that citizens and customers would become more
aware of the signs of an emerging system problem causing the 550 occurrence and become proactive in
helping the City prevent these occurrences. Additionally, all customers are notified via their water and
sewer utility bills not to discharge improper materials into the sanitary sewer mains. The City also
circulates information regarding the discharge of grease into the sewer system and the effects of such
deposits. Whenever possible, and upon investigating the root cause of a spill event, PUD Code
Enforcement officers develop and send registered informational letters about the spill event to the
customer base serviced by the line where the S5O has occurred. This is done to educate our customers
in the proper use of the sanitary sewers to prevent disposal of non-flushable items and items harmful to
the continuous operation of the collections system.
On behalf of the City of Raleigh, i am requesting that the NOV-2021 NO1-0177 issued for the
month of February 2021, be fairly reviewed, considering the steps the Department has taken to protect
the environment and meet or exceed the requirements of the Collections System Permit. If additional
information is required, please contact Matthew Vessie, Sewer Maintenance Superintendent (919) 996-
, 12 or T.J. Lynch, Assistant Raleigh Water Director, at [phone].
Sincerely,
Carlos M Perez, ORC
Assistance Superintendent, Sewer Maintenance Division
City of Raleigh, Public Utilities Department
P.O. Box 590
Raleigh, NC 27602-0590
919 996-5929 office
919 278-6020 cell
Carlos.perezcamachoCJraleiehnc.Gov
CC Robert Massengill, Raleigh Water Director
T. J. Lynch, Assistant Raleigh Water Director Wastewater
Matthew P Vessie, Superintendent Sewer Maintenance Division

Water Resources
ENVIRONMENTAL OUALITY
June 6, 2017
Mr. Matthew P. Vessie, Sewer Maintenance Superintendent
City of Raleigh
PO Box 590
Raleigh, NC 27602-0590
Subject: Permit No. WQCS00002
City of Raleigh
Raleigh Collection System
Wake County
Dear Mr. Vessie:
ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
S. JAY ZIMMERMAN
Director
7,
In accordance with your application received May 19, 2015 and Settlement Agreement (16 EHR 00538 and
16EHR 00843), we are forwarding herewith Permit No. WQCS00002, dated June 6, 2017, to the City of Raleigh
for the operation and maintenance of the subject wastewater collection system.
This permit shall be effective from June 6, 2017 until January 31, 2024 and shall be subject to the conditions
and limitations specified herein. It is your responsibility to thoroughly review this permit. Please pay particular
attention to the monitoring and reporting requirements in this permit and any special conditions.
For purposes of permitting, the collection system is considered to be any existing or newly installed system
extension up to the wastewater treatment facility property or point of connection with a separately owned
sewer system. The collection system is considered all gravity lines, pump stations, force mains, low pressure
sewer systems, STEP systems, vacuum systems, etc. and associated piping, valves and appurtenances that
help to collect, manage and transport wastewater to a wastewater treatment plant under the Permittee's
ownership or maintained and operated by the Permittee through a perpetual legal agreement. Satellite
systems are systems tributary to the Permittee's collection system but those collection systems are not owned
or maintained by the Permittee. The system description provided on Page 1 of this permit is meant to provide
a general idea about the size of the system and may not be all inclusive of the collection system at the time of
permit issuance or afterward.
A discharge of wastewater to the environment from the Permittee's wastewater collection system prior to
reaching the wastewater treatment facilities is referred to herein as a Sanitary Sewer Overflow (SSO). The
evaluation of enforcement options after an SSD will be determined considering all relevant information
available or requested of the Permittee. Compliance with all conditions of the permit as well as all statutes
and regulations pertaining to the wastewater collection system must be maintained or appropriate
enforcement actions may be taken as noted in Condition VI(2).
Stain of North Carolina I Environmental Quality
1617 Mail Scrvicc Center I Raleigh. North Carolina 27659• 1617
919.7a7.900o

Raleigh Collection System
June 6, 2017
A reportable SSO is an SSO greater than 1,000 gallons to the ground or an S50 of any amount that reaches
surface water (including through ditches, storm drains, etc.). Reporting requirements including the required
verbal report and written report to the appropriate regional office are referenced in Condition 1V(2). Form
CS-SSO can be downloaded from the SSO Reporting area at: htto://portal.ncdenr.orefweb/WQ/SWP/PS/c5/55o
A notice of deficiency (NOD), notice of violation (NOV), civil penalty, and/or a moratorium on the addition of
waste to the system may be issued if adequate justification for an SSO is NOT subrnitted to the regional office.
In order to submit a claim for justification of an 550, you must use Part 11 of form CS-SSO with additional
documentation as necessary. DWR staff will review the justification claim and determine if enforcement
action is appropriate. Please be advised that the information needed to justify a spill is very comprehensive.
If any parts, requirements, or limitations contained in this permit are unacceptable, you have the right to
request an adjudicatory hearing upon written request within thirty days following the receipt of this permit.
This request must be in the form of a written petition, conforming to Chapter 150E of the North Carolina
General Statutes, and filed with the Office of Administrative Hearings, 6714 Mail Service Center, Raleigh, NC
27699-6714. Unless such demands are made. this permit shall be final and binding.
If you have questions regarding compliance, contact the appropriate regional office. If you need additional
information concerning this permit, please contact Steve Lewis at [phone].
Sincerely,
for S. Jay Zimmerman, P.G.
Director, Division of Water Resources
by Deborah Gore, Supervisor
Pretreatment, Emergency Response, Collection System Unit (PERCS)
enclosure: Permit No. WQCS00002
cc: Raleigh Regional Office, Water Quality Regional Operations
Water Resources Central Files — WQCS00002
Maureen Kinney, NC Operators Certification Program (electronic)
PERCS Files (electronic)

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69
7/7/15 $1,250.00
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669
7/18/16 $3,250.00
DV 2016-006!
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69 (A
5/22/17 $2,500.00
DV-2017-0D2!
$0.00 No 8/10/17
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DV-2018-000!
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DV-2018-006(
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2/26+19 $6 000 00
DV 2019-003(
$2,752.36 No
7/8/19 $3,400.00
DV-2019-010-
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8/7/20 $4,250.00
DV-2020-008S
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DV-2021-0040
Total Balance Due : $9,322.62
Sum Of Total Paid:$45,806.69
Total Enforcement Cost: $1,009.31
Total Penalty Amount $58,150
Total Penalties After Remissions : $55,129.31
Sum of Total Case Penalties. $59,159.31

U.S. Postal Service'
CERTIFIED MAIL° RECEIPT
Domestic Mail Only
FoT delivery irdurniatiod, Visit 0ttr 4feusitc at 1rtuor.trspS. Co,I+]w-
OFFICIAL
Cerdfled Mall Fee
Almarvcee= Seaknack Ole, odd fee serppesP N*
q Return Receipt the:deopy) $
❑ Rehm Receipt (electronic) $ Postmark
❑ certified Meg Reablated Delivery $ Here
❑ Adult Signature Required i
❑ AdulttiW ROBERT MASSENGILL, DIRECTOR OF PUBLIC UTILITIES
.Postage CITY OF RALEIGH/PO BOX 590/RALEIGH, NC 27602-0590
ref Posu NOV & ASSESSMENT OF CIVIL PENALTY/VIOL OF NC
GS 143-215.1(A)(1) & COLLECTION SYS PER
3ent7b WQCS00002/DV-2021-0077
REC; 7017-2680-0000-2219-5190 M 5/17/2021
Maria
PS Form 3800. Aaril 2015 PSN 7530-02-000.9047 See Reverse for Instructions
S E `:REF?: ((r, PLE TE T&llS SEC TlO►0
omp(ete Items 1, 2, and 3.
• Print your name and address on the reverse
so that we can return the card to you.
• Attach this card to the back of the mailp fete,
or on the front If space permits.
1. Article Addressed to:
ROBERT MASSENGILL, DIRECTOR OF Pi:BLIC UTILITIES
C-TY OF RALEIGH/PO BOX 590/RALEIGH, NC 27602-0590
[ FM1IOV & ASSESSMENT OF CIVIL PENALTY/VIOL OF NC
GS 143-215.1(A)(1) & COLLECTION SYS PER
WQC500002/DV-2021-0077
I. REC: 7017-2680-0000-2219.5190 M 5/17/2021
111uRdiiii iiiirmuuuum
COMPLi: FA ails , ECTrON QiV Da OVEl7Y
A. Signature
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2. Article Nwltiberdijansfetrfmm erar!Ce!shalt ^ Q-"-- fDallveryReeMotedDativery
7017 2680 0000 2 219 5190 y�I Restricted Delivery
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