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Home My WebLink AboutWQCS00147_Compliance Evaluation Inspection_20210618ROY COOPER Governor JOHN NICHOLSON Interim Secretary S. DANIEL SMITH NORTH CAROLINA Dirccror Environmental Quality June 18, 2021 Shannon Becker, President Aqua North Carolina, Inc. 202 McKenan Drive Cary, NC 27511 Subject: Compliance Evaluation Inspection Neuse Colony Collection System Permit Number WQCS00147 Johnston County Dear Mr. Becker: Mitch Hayes of the Raleigh Regional Office conducted a compliance evaluation inspection on June 16, 2021. The assistance of Alton Ratliff, ORC -CS-2, was appreciated with this inspection. Please find attached the Basinwide Information Management Systems (BIMS) checklist summarizing the inspection. Below is a list of findings developed from review of the permit and the inspection. 1. The subject permit was reissued, became effective May 10, 2018 and will expire April 30, 2026. The Capital Improvement Plan was not available during inspection. Please send a copy of the latest CIP to this office within 30 days' receipt of this letter. 3. Alton Ratliff is in charge of the Fats Oils and Grease program. Restaurants are inspected twice a year to ensure grease traps are pumped out. There have been no enforcement actions written. 4. The following records were reviewed: high priority line inspection, annual 10%-line cleaning, right of way mowing, spill response action plan, SSO records and maps. All records were up to date. 5. There are 10 pump stations in the collection system. The five pump stations inspected were Ross Landing, Neuse Parkway, Parkway Town, Mill Creek and Riverdale. All pump stations have secured access, identification signage, on -site generator, audible ,` visual alarms, automatic transfer switch, and SCADA. The audible ! visual alarms functioned when the high water float was lifted up. SCADA acknowledged the situation. Generators started when power was turned off to the pump station. SCADA acknowledged the situation. All wet wells were relatively free of grease. fiVPr3anq1Y North Carolina Department of Environmental Quality I Division of Water Resources Raleigh Regional Office 13800 Barrett Drive I Raleigh. North Carolina 2760a cilq.7y1.4200 6. BIMS list three SSO's for the collection since May 31, 2018. There has been one enforcement case for the review period. 7. Four aerial, creek crossings, were inspected. Concrete or steel piers were well situated away from the edge of the bank. There was no bank erosion. All lines appeared straight. The outfall was well maintained. Please respond to this office in writing within 30 days' receipt of this letter to item number 2. I would like to thank Alton Ratliff for his assistance with this inspection. If you have any questions concerning the inspection or this letter, please contact Mitch Hayes at 919.791.4261 or at mitch.haves a,ncdenr.gov felst Sincerely, Scott Vinson, Regional Supervisor Water Quality Regional Operations Section Raleigh Regional Office Division of Water Resources NC DEQ North Carolina Department of Environmental Quality I Division of Water Resources Raleigh Regional Of flee 13800 Barrett Drive I Raleigh. North Carolina 27609 41p.7R1.4200 Compliance inspection Report Permit: WQCS00147 Effective: 05/10/18 Expiration: 04/30/26 Owner : Aqua North Carolina Inc SOC: Effective: Expiration: Facility: Neuse Colony Collection System County: Johnston Region: Raleigh Contact Person: Amanda Berger Directions to Facility: System Classifications: CS2, Primary ORC: Alton Ratliff Secondary ORC(s): On -Site Representative(s): On -site representative Related Permits: Title: Manager, Environmental Comp! Phone: 919-653-6965 Certification: 1000971 Alton Ratliff NC0064564 Aqua North Carolina Inc - Neuse Colony WWTP Phone: 919-467-8712 Inspection Date: 06/18/2021 Entry Time 09:OOAM Exit Time: 01:OOPM Primary Inspector: Mitchell S Hayes ,Gt t C e9 064,wLr Phone: 919-791-4200 Secondary Inspector(s): Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling Permit Inspection Type: Collection system management and operation Facility Status: Compliant Question Areas: III Miscellaneous Questions ▪ Capital Improvement Plan ▪ Inspections • Lines ❑ Not Compliant (See attachment summary) • General ▪ Map In Spill Response Plan ▪ Pump Stations II Sewer & FOG Ordinances ii Reporting Requirements II Spills Page 1 of 6 Permit: WQCS00147 Owner - Facility:Aqua North Carolina Inc Inspection Date: 06/18/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary: Mitch Hayes of the Raleigh Regional Office conducted a compliance evaluation inspection on June 16, 2021. The assistance of Alton Ratliff, ORC -CS-2, was appreciated with this inspection. The subject permit was reissued, became effective May 10, 2018 and will expire April 30, 2026. The Capital Improvement Plan was not available during inspection. Please send a copy of the latest CIP to this office within 30 days' receipt of this letter. Alton Ratliff is in charge of the Fats Oils and Grease program. Restaurants are inspected twice a year to ensure grease traps are pumped out. There have been no enforcement actions written. The following records were reviewed: high priority line inspection, annual 10%-line cleaning, right of way mowing, spill response action plan, SSO records and maps. All records were up to date. There are 10 pump stations in the collection system. The five pump stations inspected were Ross Landing, Neuse Parkway, Parkway Town, Mill Creek and Riverdale. All pump stations have secured access, identification signage, on -site generator, audible / visual alarms, automatic transfer switch, and SCADA. The audible / visual alarms functioned when the high water float was lifted up. SCADA acknowledged the situation. Generators started when power was turned off to the pump station. SCADA acknowledged the situation. All wet wells were relatively free of grease. BIMS list three SSO's for the collection since May 31, 2018. There has been one enforcement case for the review period. Four aerial, creek crossings, were inspected. Concrete or steel piers were well situated away from the edge of the bank. There was no bank erosion. All lines appeared straight. The outfall was well maintained. Page 2 of 6 Permit: WQCS00147 Owner - Facility:Aqua North Carolina Inc Inspection Date: 06118/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General Is there a properly designated primary ORC and at least one back-up of proper grade? Are logs being reviewed by the system management or owner on a regular basis? # What is that frequency? # Are there any issues being addressed currently or any in the planning stages? Is there a specific pump failure plan available for all pump stations? Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? Are new/significantly upgraded pump stations equipped with anti -corrosion materials? Does the permittee have a copy of their permit? # Is permit expiring within the next 6 months? If Yes, has the Permittee applied for renewal? Comment: Sewer and FOG Ordinances Is Sewer Use Ordinance (SUO) or other Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is there a Grease Control Program that legally requires grease control devices? What is the standard grease trap cleaning requirement in the FOG ordinance? Is Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? # Have satellite systems adopted an equivalent or more stringent ordinance? Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) Annual report, website Comment: Capital Improvement Plan Has a Capital (CIP) or System Improvement Plan been developed and adopted? Is it designated for wastewater only or does it have a dedicated section? Does CIP cover three 10 five year period of earmarked improvements? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Comment: CIP was not available during inspection. Map Yes No NA NE ▪ ❑❑❑ 111000 weekly • ❑❑❑ ■ ❑❑D ■ D❑❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ . ❑ ❑ ❑11❑ Yes No NA NE • ❑❑❑ ■ ❑❑❑ • ❑ ❑❑ monthly • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑■❑ • ❑❑❑ ■ DDG Yes No NA NE ❑ ❑ ❑ ❑ ❑❑■ ❑ ❑❑• ❑ ❑❑■ ❑ ❑❑• O 0011 ❑ ❑❑■ Yes No NA NE Page 3 of 6 Permit: WQCS00147 Owner - Facility:Aqua North Carolina Inc Inspection Date: 06/18/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Is there a overall sewer system map? Does the map include: Pipe Type (GS/FM) Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location Flow direction Approximate pipe age Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Is the map being updated for changes/additions within 1 year of activation? Comment: Map is updated monthly. Reporting Requirements # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Is an Annual Wastewater Performance Report being filed with the Division, if required? Is the report being made available to all its sewer customers? # How is it being made available? Comment: Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? # Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Comment: Spill Response Action Plan Is a Spill Response Action Plan available? Is a Spill Response Action Plan available for all personnel? Does the plan include: ■ ❑O❑ ■ ❑ ❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ MOOD ■ ❑❑❑ ■ DDD ■❑D❑ Yes No NA NE 111000 111000 ■ ❑❑❑ ■ ❑❑❑ 11000 annual report Yes No NA NE ■ ❑ ❑ ❑ ■ ❑❑❑ ■ O❑❑ ■ ❑ ❑ ❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑O❑ Yes No NA NE ■ ❑ ❑ ❑ ■ ❑❑❑ Page 4 of 6 Permit: WQCS00147 Owner - Facility:Aqua North Carolina Inc Inspection Date: 06/18/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors. and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Does the Permittee appear to respond within 2 hours of first knowledge of a spill? Comment: Spills Is system free of known points of bypass? If No, describe type of bypass and location Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Comment: No repeated SSO's. Lines/Right-of-Ways/Aerial Lines Please List the Lines/Right of Ways/Aerial Lines Inspected: Aerial, creek crossing, line down stream of Mill Creek PS., aerial line, creek crossing, upstream of Mill Creek PS, 2-12" DI encased in a 20" DIP. Are right-of-ways/easements maintained for full width for access by staff/equipment? If No, give details on temporary access: Is maintenance documented? Are gravity sewer cleaning records available? Has at least 10% of lines older than 5 yrs been cleaned annually? Were all areas/lines inspected free of issues? Comment: • ❑ ❑ ❑ ■ ❑❑D • ❑ ❑ ❑ • ❑ ❑ ❑ !MOOD • ❑ ❑ ❑ • ❑ ❑ ❑ ■ ❑❑❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ ■ ❑❑❑ ❑ ❑❑ D❑■❑ Yes No NA NE • ❑❑❑ ■ ❑❑D ■ ❑❑❑ • ❑❑❑ ■ ❑❑❑ Pump Stations Yes No NA NE Please list the Pump Stations Inspected: Ross Landing, Neuse Parkway, Parkway Town, Mill Creek, Riverdell. # Number of duplex or larger pump stations in system # Number of vacuum stations in system # Number of simplex pump stations in system # Number of simplex pump stations in system serving more than one building How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed? 10 0 0 0 10 Page 5 of 6 Permit: WQCS00147 Owner - Facility:Aqua North Carolina Inc Inspection Date: 06/18/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine # A simple one-way telemetry/communication system (auto -dialer) installed? For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the communication system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Are audio and visual alarms present? Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/StaffNehictes/etc) are included in Plan? # Does Permittee have the approved percentage of replacement simplex pumps? is recordkeeping of pump station inspection and maintenance program adequate? Do pump station Togs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment. All PS have on site generators. 0 ■ ❑❑❑ ■ ❑ ❑ ❑ ■ ❑❑D ■ ❑❑❑ ▪ El ID ■ ❑❑❑ 1100 ❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑❑❑ ■ ❑ ❑ ❑ ■ ❑ ❑ ❑ ■ ❑ D ❑ ■ ❑❑❑ ❑ ■❑❑ ❑■❑❑ ❑ ❑■D ■ ❑❑❑ ■ ❑❑❑ ■ ❑ ❑ ❑ 111000 ■ ❑❑❑ Page 6 of 6