WQCS00311_Compliance Evaluation Inspection_20210610

Compliance Inspection Report
Permit: WQCS00311 Effective: 04/13/18 Expiration: 04/01/26 Owner : Town of Wrightsville Beach
SOC: Effective: Expiration: Facility: Wrightsville Beach Collection System
County: New Hanover Public Works Department 200 Parmele Blvd
Region: Wilmington
Contact Person: Bill E Fay
Directions to Facility:
System Classifications: CS2,
Primary ORC: William E Fay
Secondary ORC(s):
On -Site Representative(s):
On -site representative
Related Permits:
Writsvlle Bch NC 28480
Title: Asst Public Works Director Phone: [phone]
Certification: 992841 Phone: [phone]
William E Fay 910-239-5054
WQCS00012 Cape Fear Public Utility Authority - CFPUA Collection System
NC0023973 Cape Fear Public Utility Authority - Wilmington Southside WWTP
Inspection Date: 06/10/2021
Primary Inspector: Helen I Perez
Secondary Inspector(s):
Entry Time 09:30AM
�DocuSigned by:
1D645B4A39694B E...
Exit Time: 12:30PM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Capital Improvement Plan
▪ Inspections
▪ Lines
(See attachment summary)
▪ General
▪ Map
▪ Spill Response Plan
▪ Pump Stations
▪ Sewer & FOG Ordinances
▪ Reporting Requirements
▪ Spills
Page 1 of 7

Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
A routine compliance inspection of the Town of Wrightsville Beach Collection System was conducted on June 10, 2021. The
purpose of the evaluation was to verify that the facility is operating in compliance with the conditions and limitations specified
in Permit WQCS00311. Bill Fay, ORC, and staff were present during the inspection.
The Town of Wrightsville Beach has one triplex, four duplex, and two simplex lift stations. Records of lift station inspections,
line cleaning, maintenance performed was detailed and complete. All visual and audio alarms tested during the inspection
were operable and notified operators through the SCADA system. From Lift Station #1, wastewater is pumped through the
Northeast Interceptor Sewer System, Segment I (NEI1), to the Cape Fear Public Utility Authority (CFPUA) Pump Station
#35. In 2017, the Town commissioned a study to evaluate the condition and reliability of the NEI1. Since this study, the
Town replaced approximately 650 feet of the NEI pipe along the northside of Causeway Drive near the boatramp to Pelican
Drive at the end of 2018. There has been discussion of CFPUA taking over the Town's Collection System, but nothing has
been decided to date.
The following compliance issues were observed during the inspection:
1. The required annual mailing of FOG education information to the Town's customers has not been done
[15A NCAC 02T .0108(b)].
2. The annual observation of the entire system was not documented [15A NCAC 02T .0108(b)].
3. The inspections of the high -priority lines, at least every six months, was not documented
[15A NCAC 02T .0108(b)].
The Town is noncompliant with Collection System Permit WQCS00311. A Notice of Deficiency will be issued.
Please review the comment sections of the inspection report for more details.
Page 2 of 7

Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Yes No NA NE
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A couple times a
week.
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Comment: The BORC needs to be updated. Staff is working on the submittal of the Operator Designation
Form.
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
FOG information is on the Town of Wrightsville Beach website. Also, a informational booth at the Town's
Floatilla event has been done in the past.
Comment: CFPUA Compliance Department inspects the Town's FOG program annually since all the
wastewater is treated at the CFPUA's Southside WWTP. The required annual FOG information
mailing to customers has not been done. Only one mailing is required since FOG information is
located on the Town's website.
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Yes No NA NE
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monthly
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Yes No NA NE
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Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Comment: No comment.
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
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Yes No NA NE
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Comment: A complete collection system GIS map was available for review, as well as detailed paper maps.
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Yes No NA NE
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Copies at Town
Hall.
Comment: The last SSO reported was on 1/6/2018. Staff plans on posting the annual Wastewater
Performance Report on the website for easier customer access in the future.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Yes No NA NE
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Page4of7

Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment: Staff inspects the high priority lines frequently and observes the entire system annually
through cleanings, repairs, travel along right-of-ways during business hours, etc, but there was
no documentation of these inspections as required.
Spill Response Action Plan
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
Comment: No comment.
Yes No NA NE
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Spills Yes No NA NE
Is system free of known points of bypass? • ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? • ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ • ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ • ❑
Comment: All sewer related issues/complaints can be tracked on the Town's work order system.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Yes No NA NE
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Comment: Maintenance is documented on the Town's work order system. A little over 10% of the lines
have already been cleaned for 2021. Right-of-ways are maintained by the Town's Parks and
Rec Department.
Pump Stations
Yes No NA NE
Page5of7

Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Please list the Pump Stations Inspected:
Lift Stations #1-6.
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Lift Station #1 has a permanent generator on site and Lift Station #6 is connected to the Town's utility
buildings permanent generator. The Town has enough portable generators available for Lift Stations #2-5.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
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Page6of7

Permit: WQCS00311 Owner - Facility:Town of Wrightsville Beach
Inspection Date: 06/10/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
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Comment: The Town has one or more replacement simplex pumps always available. The lift stations are
inspected two times a week and inspection/maintenance is documented in a log and then
transferred to a spread sheet for review. Staff cleans out solids that collect in wet well baskets
weekly. Lewis Farms pump and hauls grease, sand from the lift stations yearly or more if
needed. Lift Stations #1 and #3 need a new Lift Station number sign consistent with the other
lift stations, though the address is posted at both. The permanent and portable generators are
tested monthly. Lift Station #4 was updated and put into service in February 2020 with a new
wet well, submersible pumps and new control panel. Lift Stations #1-5 each have a bypass
pump connection.
Page 7 of 7