WQCS00007_Compliance Evaluation Inspection_20210507

ROY COOPER
Governor
DIONNE DELLI-GATTI
Secretary
S. DANIEL SMITH
Director
J Rick Davis
Fayetteville Public Works Commission
PO Drawer 1089
Fayetteville, NC 28302-1089
NORTH CAROLINA
Environmental Quality
May 05, 2021
SUBJECT: Compliance Inspection Report
PWC/Fayetteville Collection System
Collection System Permit No. WQCS00007
Cumberland County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the PWC/Fayetteville
Collection System on 4/30/2021. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00007.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled ''Compliance Inspection Report''.
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
The PWC/Fayetteville Collection System is well organized with a knowledgeable staff. Thorough record
keeping tracks of all work and maintenance that occurs within the system. Pump stations were in good
order with proper signage and restricted access.
D E
North Carolina Department of Environmental Quality Division of Water Resources
Fayetteville Regional Office 1225 Green Street. Suite 714 I Fayetteville, North Carolina 28301
910.433.3300

If you should have any questions, please do not hesitate to contact Danielle Simpson with the Water
Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at
[e-mail].
Sincerely,
DocuSiggnnedd by: Q
"-5189C2D3DD5C42B...
J. Trent Allen, Regional Supervisor
Water Quality Regional Operations Section
Fayetteville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Fayetteville Regional Office (DS)
PERCS Compliance/Enforcement Unit
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Denny..,. EN1,0M1MMuI 0w114
North Carolina Department of Environmental Quality Division of Water Resources
Fayetteville Regional Office 1225 Green Street. Suite 714 I Fayetteville, North Carolina 28301
910.433.3300

Compliance Inspection Report
Permit: WQCS00007 Effective: 08/01/14
SOC: Effective:
County: Cumberland
Region: Fayetteville
Contact Person: J Rick Davis
Directions to Facility:
System Classifications: CS4,
Primary ORC: Marty Wayne Tew
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Expiration: 07/31/22
Expiration:
Title:
Owner : Fayetteville Public Works Commission
Facility: PWC/Fayetteville Collection System
PO Drawer 1089
Certification: 991540
Fayetteville NC 283021089
NC0050105 Fayetteville Public Works Commission - Rockfish Creek WWTP
NC0023957 Fayetteville Public Works Commission - Cross Creek WWTP
Inspection Date: 04/30/2021
Primary Inspector: Danielle Simpson
Secondary Inspector(s):
Reason for Inspection: Routine
5189C2D3DD5C42B...
Permit Inspection Type: Collection system management and
Facility Status: Compliant ❑ Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Capital Improvement Plan
▪ Inspections
▪ Lines
(See attachment summary)
Entry Time 09:OOAM
DocuSigned by:
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Phone: [phone]
Phone: [phone]
Exit Time: 12:OOPM
5 / 5 /2 021 Phone: [phone]
DocuSigned by:
5/20/2021
Inspection Type: Collection System Inspect Non Sampling
operation
▪ General
▪ Map
▪ Spill Response Plan
▪ Manholes
▪ Sewer & FOG Ordinances
▪ Reporting Requirements
▪ Spills
▪ Pump Stations
Page 1 of 7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The PWC/Fayetteville Collection System is exceptionally organized with a knowledgeable staff. Thorough record keeping
tracks all maintenance, cleaning, etc., that occurs within the system. The Spill Response Plan encompasses the required
components such as 24-hour contact numbers, spare parts inventory, and post-overflow/spill assessment information. The
response time during off -hours is to be on -site investigating within two hours of notification of the spill, and immediate
dispatch during business hours. Reports regarding any spills and associated press releases/public notification are kept filed
in the facility. A Capital Improvement Plan has also been developed and goes in-depth describing project areas, known
deficiencies, and forecasted needs, written for the time span of 2017-2024.
A sewer use ordinance is in place. Grease traps are provided at the user's expense to those operating an establishment that
prepares, processes, or serves food and/or food products. These traps are to be serviced and documented at least every 60
days, and users must maintain service records for three years. In addition to a web page, educational information has been
made available as brochures, broadcasted on local radio, published in the newspaper, and through customer callouts.
This system has several HPLs which are inspected on a regular basis. These inspections, as well as maintenance records,
are logged as work orders. Work orders are detailed and include a map of the area addressed. The mapping for this system
is available in GIS format.
There are 83 duplex pump stations within the system, all but 1 are equipped with SCADA. The one station not equipped with
SCADA uses auto -dialer and is an O&M station. Pump stations were secured with restrictive access, had operable audio
and visual alarms, and proper signage with identifiers and emergency contact numbers. Log keeping at pump stations was
in good order and stations were well kept with good housekeeping.
Page 2 of 7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment: Permit expires 07/31/2022.
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
In addition to a web page, educational information has been made available as brochures, broadcasted on
local radio, published in the newspaper, and through customer callouts
Comment:
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Comment: The CIP covers the span of 2017-2024.
Yes No NA NE
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Yes No NA NE
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MODE
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Every 60 days
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Yes No NA NE
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Page 3 of 7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Map Yes No NA NE
Is there a overall sewer system map? • ❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM) • ❑ ❑ ❑
Pipe sizes • ❑ ❑ ❑
Pipe materials (PVC, DIP, etc) • ❑ ❑ ❑
Pipe location • ❑ ❑ ❑
Flow direction • ❑ El El
Approximate pipe age • ❑ ❑ ❑
Pump station ID, location and capacity • ❑ ❑ ❑
# Force main air release valve location & type • ❑ ❑ ❑
# Location of satellite connections • ❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation? • ❑ ❑ ❑
Comment: GIS format.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? • ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? • ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? • ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? • ❑ ❑ ❑
Is the report being made available to all its sewer customers? • ❑ ❑ ❑
# How is it being made available? Link
Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained? • ❑ ❑ ❑
Are pump stations being inspected at the required frequency? • ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? • ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? • ❑ ❑ ❑
Is the annual inspection documented? • ❑ ❑ ❑
# Does the system have any high -priority lines/locations? • ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? • ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? • ❑ ❑ ❑
Comment: Maintenance records are logged as work orders. Pump stations are inspected twice weekly.
Spill Response Action Plan
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
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Yes No NA NE
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Page4of7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
Comment:
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Spills Yes No NA NE
Is system free of known points of bypass? • ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? • ❑ El El
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑ •
# If Yes, is there a corrective action plan? ❑ ❑ ❑ •
Comment: Spill records are well documented and organized. Any reports, including press releases and
public notices, are documented, and kept on file.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Comment:
Manholes
Please list the Manholes Inspected:
Rayconda Neighborhood
Are manholes accessible?
# Are manhole covers/vents above grade?
Are manholes free of visible signs of overflow?
Are manholes free of sinkholes and depressions?
Are manhole covers present?
Yes No NA NE
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Yes No NA NE
Page5of7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Are manholes properly seated?
# Are manholes in good condition?
# Are inverts in good condition?
Is flow unrestricted in manholes?
Are manholes free of excessive amounts of grease?
Are manholes free of excessive roots?
Are manholes free of excessive sand?
Are manhole vents screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
#056, #99, #101, #55
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
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Yes No NA NE
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Page6of7

Permit: WQCS00007 Owner - Facility: Fayetteville Public Works Commission
Inspection Date: 04/30/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Portable units distributed in the event of a power outage.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
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Comment: 35 pump stations have static generators, these are tested weekly under normal operating
conditions. The remaining pump stations rely on portable units in the event of a power outage.
Page 7 of 7