WQCS00219_Compliance Evaluation Inspection_20210521

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
ROY COOPER
Governor
DIONNE DELL[-GATTI
Secretory
S. DANIEL SMITH
Director
NORTH CAROLENA
Environmental Qualify
SENT VIA ELECTRONIC MAIL ONLY: NO HARD COPY WILL BE MAILED.
May 21, 2021
Gary Peacock, CWS Area Manager
E-mail: [e-mail]
SUBJECT: Compliance Inspection Report
Transylvania Collection System
Collection System Permit No. WQCS00219
Transylvania County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Transylvania Collection
System on 5/20/2021. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00219.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
If you should have any questions, please do not hesitate to contact me with the Water
Quality Regional Operations Section in the Asheville Regional Office at 828-296-4500 or via email at
[e-mail].
ATTACHMENTS
Ec: LF
Sincerely,
DocuSigned by:
082B1105A3CA418..
Tim Heim, P.E. — Environmental Engineer
Water Quality Regional Operations Section
Asheville Regional Office
Division of Water Resources, NCDEQ
North Carolina Department of Environmental Quelfy I olvtslon of Water Resources
Asheville Regional Office 12090 O.S. Highway 70 I Swannanoa, Noah Carolina 28778
828.296.4500

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Compliance Inspection Report
Permit: WQCS00219 Effective: 12/01/13 Expiration: 11/30/21 Owner : Transylvania Utilities Inc
SOC: Effective: Expiration: Facility: Transylvania Collection System
County: Transylvania PO Box 240705
Region: Asheville
Contact Person: Tony Konsul
Directions to Facility:
System Classifications: CS2,
Primary ORC: Richard Dewayne Lightle
Secondary ORC(s):
David Gary Medling
On -Site Representative(s):
Related Permits:
NC0088943
NC0024295
Title: Regional Manager Phone: [phone]
Certification: 1003338 Phone: [phone]
21722
Carolina Water Service Inc of North Carolina - Connestee Falls WWTP #2
Carolina Water Service Inc of North Carolina - Connestee Falls WWTP #1
Inspection Date: 05/20/2021 Entry Time 12:OOPM
Primary Inspector: Timothy H Heim
Secondary Inspector(s):
erlk
Exit Time: 03:OOPM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ❑ Compliant ❑ Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Map
▪ Spill Response Plan
(See attachment summary)
▪ General
▪ Reporting Requirements
▪ Lines
▪ Sewer & FOG Ordinances
▪ Inspections
▪ Pump Stations
Page 1 of 6

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Permit: WQCS00219 Owner - Facility:Transylvania Utilities Inc
Inspection Date: 05/20/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Tim Heim of the Asheville Regional Office performed a Compliance Inspection of the Collection System on May20th, 2021.
Gary Peacock (CWS Area Manager) and Dwayne Lightle (CS ORC) assisted with the inspection. The facility appeared well
maintained and operated at the time of the inspection, and in compliance with Permit WQCS00129. Record keeping was
thorough and in good order, and the staff reported that equipment and staffing requests are promptly fulfilled.
The following items were noted at the time of the inspection:
The collection system has recently upgraded all but its 6 smallest pump stations, replacing 11 of 17 in the past 3 years.
New pump stations include state-of-the-art Mission SCADA and safety measures. The remaining pump stations were
reported to be in good working order and appeared well maintained, but are being evaluated for future replacement.
CWS is now utilizing "Lucity" Asset Management Software for line cleaning, components inspections and other related
tasks.
Page 2 of 6

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Permit: WQCS00219 Owner - Facility:Transylvania Utilities Inc
Inspection Date: 05/20/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment:
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
Web -based.
Comment:
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
Yes No NA NE
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Weekly
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Yes No NA NE
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NA
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Yes No NA NE
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Page 3 of 6

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Permit: WQCS00219 Owner - Facility:Transylvania Utilities Inc
Inspection Date: 05/20/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Comment:
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment:
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Comment:
Spill Response Action Plan
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
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Yes No NA NE
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With Billings
Yes No NA NE
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Yes No NA NE
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Page 4 of 6

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Permit: WQCS00219 Owner - Facility:Transylvania Utilities Inc
Inspection Date: 05/20/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Comment:
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
2/2 ductile aerial lines were inspected and found to be in good and stable condition.
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
PS #4, #5, #9, #14, #15.
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
Yes No NA NE
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Yes No NA NE
17
3
0
0
17
0
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Page 5 of 6

DocuSign Envelope ID: CD2959E3-57AE-42F3-9BBF-10B43184CBA4
Permit: WQCS00219 Owner - Facility:Transylvania Utilities Inc
Inspection Date: 05/20/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Applicable resources to supply a portable generator to each PS.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
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