WQCS00161_Application_20201208

November 30th, 2020
NCDEQ-DWR
Water Quality Permitting Section
PERCS UNIT
Attn: PERCS Unit Supervisor
1617 Mail Service Center
Raleigh, NC 26799-1617
Subject: Collection System Permit
Renewal
Town of Banner Elk
Banner Elk Collection System
WQCS00161
Avery County
Dear PERCS Unit:
The Town of Banner Elk holds permit #WQCS00161 for the operation and maintenance of the
sewer collection system. The permit expiration date is May 31, 2021. As required, the Town is
submitting a permit renewal application package. The renewal package includes one original and
one copy of:
Cover letter
Completed Application Form CSA 04-16
Pump station list
High priority lines list
Annual Budget for Collection System (current fiscal year)
Capital Improvement Plan
Response action plan/Emergency Response Plan (Including SSO Procedures and pump
station contingency plan)
Sewer collection map.
If you any questions, please call Justin Hodges, Public Works Director at: 828/898-5398.
Sincerely,
tifat--
Rick Owen, Town Manager
Town of Banner Elk

DWR
Division of Water Resources
State of North Carolina
Department of Environmental Quality
Division of Water Resources
15A NCAC 02T .0400 — SYSTEM -WIDE WASTERWATER COLLECTION SYSTEMS
INSTRUCTIONS FOR FORM CSA 04-16 & SUPPORTING DOCUMENTATION
Documents shall be prepared in accordance with 15A NCAC 02T .0100, 15A NCAC 02T .0400, and all relevant
Division Policies. Failure to submit all required items will necessitate additional processing and review time.
For more information, visit the System -wide Collection System Permitting website:
General— When submitting an application to the Pretreatment, Emergency Response, & Collection Systems (PERCS) Unit,
please use the following instructions as a checklist in order to ensure all required items are submitted. Adherence to these
instructions and checking the provided boxes will help produce a quicker review time and reduce the amount of requested
additional information.
The Applicant shall submit one original and one copy of the application and supporting documentation.
A. Cover Letter
® Submit a cover letter listing all items and attachments included in the permit application package
B. No Application Fee Required
➢ No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit
➢ The appropriate annual fee for systemwide wastewater collection system permits may be found at:
➢ Annual Non -Discharge Fees
C. System -Wide Wastewater Collection System (FORM: CSA 04-16) Application:
® Submit the completed and appropriately executed System -wide Wastewater Collection System (FORM: CSA 04-
16) application. Any unauthorized content changes to this form shall result in the application package being
returned. If necessary for clarity or due to space restrictions, attachments to the application may be made, as long
as the attachments are numbered to correspond to the section and item to which they refer.
❑ If the Applicant Type in Section L3 is a Privately -Owned Public Utility, provide the Certificate of Public
Convenience and Necessity (CPCN) from the North Carolina Utilities Commission demonstrating the Applicant is
authorized to hold the utility franchise for the area to be served by the wastewater collection system, or
❑ Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an
application for a franchise has been received and that the service area is contiguous to an existing franchised area
or that franchise approval is expected.
❑ If the Applicant Type in Section L3 is a corporation or company, provide documentation if it is registered for
business with the North Carolina Secretary of State.
D. General Information:
➢ The Authorized signing official listed in Section L4 should match with that of the Applicant certification page in
accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T .0106(c), an alternate person may be designated
as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 02T
.0106(b).
➢ NOTE - Public Works Director's are not authorized to sign this permit application according to the rule
unless they are delegated.
INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page 1 of 5

E. Summary of Attachments Required:
® Instruction A:
® Instruction C:
❑ Instruction C:
❑ Instruction D:
® Section IV.3
® Section IV.4
® Section V.4
® Section V.6
® Section VI. 2
® Section VI.4
® Section VI.6
® Section VII
Cover Letter
Application
Ownership Documentation (i.e. CPCN) (If necessary)
Delegation Letter (If necessary for signing official)
Pump Station List
High Priority Lines List
Annual Budget for Collection System (Updated and Approved)
Capital Improvement Plan (Updated and Approved)
Response Action Plan
Contingency Plan
Comprehensive Collection System Map
Note Any Potential Compliance Issues
THE COMPLETED APPLICATION PACKAGE INCLDING ALL SUPPORTING INFORMATION AND
MATERIALS, SHOULD BE SENT TO:
NCDEQ-DWR
Water Quality Permitting Section
PERCS UNIT
By U.S. Postal Service:
Attn: PERCS Unit Supervisor
1617 MAIL SERVICE CENTER
RALEIGH, NORTH CAROLINA 27699-1617
TELEPHONE NUMBER: [phone]
By Courier/Special Delivery:
512 N. SALISBURY ST. Suite 925
RALEIGH, NORTH CAROLINA 27604
INSTRUCTIONS FOR APPLICATION CSA 04-16 & SUPPORTING DOCUMENTATION Page 2 of 5

I. APPLICANT INFORMATION:
1. Applicant's name (Municipality, Public Utility, etc): Town of Banner Elk
2. Facility Information: Name: Town of Banner Elk Collection System Permit No.: WQCS00161
3. Applicant type: ® Municipal ❑ State ❑ Privately -Owned Public Utility
❑ County ❑ Other:
4. Signature authority's name: Rick Owen per 15A NCAC 02T .0106(b)
Title: Town Manager
5. Applicant's mailing address: PO Box 2049
City: Banner Elk State: NC Zip: 28604-
6. Applicant's contact information:
Phone number: [phone] Fax number: ( ) - Email address: manager@,townofbannerelk.org
II. CONTACT/CONSULTANT INFORMATION:
1. Contact Name:
2. Title/Affiliation:
3. Contact's mailing address:
4. City: State: Zip: 5. Contact's information:
Phone number: ( ) - Fax number: () - Email address:
III. GENERAL REQUIREMENTS:
1. New Permit or Premit Renewal? ❑ New ® Renewal
2. County System is located in: Avery County
3. Owner & Name of Wastewater Treatment Facility(ies) receiving wastewater from this collection system:
Owner(s) & Name(s): Town of Banner Elk WWTP
4. WWTF Permit Number(s): NC0032115
5. What is the wastewater type? 100 % Domestic Ior % Industrial (See 15A NCAC 02T .0103(20))
Ij Is there a Pretreatment Program in effect? ❑ Yes or ®No
6. Wastewater flow: 0.280 MGD (Current average flow of wastewater generated by collection system)
7. Combined permitted flow of all treatment plants: 0.600 MGD
8. Explain how the wastewater flow was determined: ❑ 15A NCAC 02T .0114 or ® Representative Data
9. Population served by the collection system: 1,445
IV. COLLECTION SYSTEM INFORMATION:
1. Line Lengths for Collection System:
Sewer Line Description
Length
Gravity Sewer
12 (miles)
Force Main
0.25 (miles)
Vacuum Sewer
(miles)
Pressure Sewer
(miles)
APPLICATION CSA 04-16 Page 3 of 5

2. Pump Statio
Pump Station Type
Number
Simplex Pump Stations (Serving Single Building)
0
Simplex Pump Stations (Serving Multiple Buildings)
0
Duplex Pump Stations
1
3. Submit a list of all major (i.e. not simplex pump station serving a single family home) pump stations. Include the following
information:
➢ Pump Station Name
➢ Physical Location
➢ Alarm Type (i.e. audible, visual, telemetry, SCADA)
➢ Pump Reliability (Can convey peak hourly wastewater flow with largest single pump out of service)
➢ Reliability Source (permanent/portable generator, portable pumps)
➢ Capacity of Station (Pump Station Capacity in GPM)
4. Submit a list of all high priority lines according per 15A NCAC 02T .0402 (2) known to exist in the collection system. Head
the list with "Attachment A for Condition V(4)" and include the system name.
➢ Use the same line identification regularly used by the applicant
➢ Indicate type of high priority line (i.e. aerial), material and general location
V. COLLECTION SYSTEM ADMINISTRATION:
1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of
the collection system.
Mayor -Town Manager -Public Works Director-ORC
2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.0201
Main ORC Name: Paul Isenhour
Certification Number: 14706
Back -Up ORC Name: Justin Hodges
Certification Number: 1004207
See the "WQCS Contacts and ORC Report" for a current listing of the ORC(s) the Division has on file for WQCS permit
3. Approximate annual budget for collection system only: $ 372.250
4. Submit a copy of your current annual budget.
5. Approximate capital improvement budge for the collection system only: $ 65.000
6. Submit a copy of your current capital improvement plan.
7. Is this collection system currently a satellite system ❑ Yes or ® No
8. Do any satellite systems discharge to this collection system ® Yes or ❑ No (If yes complete table below)
Satellite System
Contact Information (Name, Address, Phone Number)
Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD (Average daily flow)
9. List any agreements or ordinances currently in place to address flows from satellite systems:
Agreement with Lee's McRae College - 125,000 GPD
APPLICATION CSA 04-16
Page 4 of 5

VI. COLLECTION SYSTEM COMPLIANCE:
1. Is a Response Action Plan currently in place ® Yes or ❑ No
2. If Yes, submit a copy of the Response Action Plan or see table 6 below.
3. Is a pump station contingency plan currently in place? ® Yes or ❑ No
4. If Yes, submit a copy of the pump station contingency plan or see table 6 below.
5. Is a comprehensive collection system map currently in place? ® Yes or ❑ No
6. Submit a submit a copy of the collection system map (CD or hardcopy) or indicate a schedule for completion
7. Thoroughly read and review the System -Wide Collection System Permit Con . Typically compliance schedules
are only offered to NEW permit applicants and NOT permit renewals. Any compliance dates must be included within
the permit prior to issuance or the permit holder will be found in violation upon inspection.
Permit Condition
Current
Compliance?
If no, Indicate a
Compliance
Date
Typical
Compliance
Schedule
I(4) — Grease ordinance with legal authority to inspect/enforce
► 0 Yes • No
12 —18 mo.
I(5) — Grease inspection and enforcement program
11 Yes • No
12 —18 mo.
I(6) — Three to five year current Capital Improvement Plan.
L Yes • No
12 —18 mo.
I(8) — Pump station contingency plan
►/ Yes ■ No
3 mo.
I(9) — Pump station identification signs.
0 Yes • No
3 mo.
I(11) — Functional and conspicuous audible and visual alarms.
►/ Yes ❑ No
r
3 — 6 mo.
11(5) — Spare pumps for any station where one pump cannot
handle peak flows alone (in a duplex station, the 2" pump is
6 — 9 mo.
► / Yes • No
the spare if pump reliability is met).
11(7) — Accessible right-of-ways and easements.
0 Yes ❑ No
6 — 12 mo.
II(9) — Response action plan with Items 9 (a — h).
► / Yes ❑ No
3 mo.
III(3) — Comprehensive collection system map
/ 1 Yes ❑ No
10% per year
For conditions not listed, compliance dates are not typically offered. List any permit conditions that may be difficult for the
applicant to meet (attach clarification if needed):
VII. APPLICANT'S CERTIFICATION per 15A NCAC 02T .0106{bZ:
1, -Rick Q,t ..f' 1-4 ,t.) oi 1 .
(Signature Authorityts Name & Title from Item I.4)
attest that this application for
e• ?pioNeg- EE,
(Facility name from Item L1)
has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this
application are not completed and that if all required supporting information and attachments are not included, this application package
will be returned to me as incomplete.
Note: In accordance with NC General Statutes 143-215.6A and 143-215.6 any person who knowingly makes any false statement,
representation, or certification in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed
$10,000 as well as civil peialties up to $25,000 per violation.
Signature:
oina
APPLICATION CSA 04-16
Date: id giV gt[ 7
Page 5 of 5

1&2— Pump Station List/High Priority Lines
Town of Banner Elk
CS Permit Renewal 2020

System -Wide Wastewater Collection Systems Form CSA 10/05
Town of Banner Elk Collection System
II. Collection System Information
6. One duplex pump station.
Located Hwy 194 South across from Elk River Club entrance
Known as Elk River Pump Station.
Two 7.5 hp submersibles
Full SCADA with alarms. Alarm horn and flashing lights on site.
Electrical generator fueled by propane.
Security Fencing, sign with emergency phone numbers, warning signage.
* Station can run on one pump during a single pump failure.
7. High Priority Lines
Line ID
13
382
345
31
120
117
99
95
35
65
136
454
453
412
418
404
421
430
431
270
Location
Pump Station Force main
Off Old Turnpike
Highland Drive
Vistas/Tumbling Brook Drive
HWY 194/Balm HWY
Dogwood Road
Lecka Lane
Shawneehaw HTS
Elkmout Lane
Tate -Evans Park
Tate -Evans Park
Tate -Evans Park
Off Shawneehaw Ave
ShawneehawAve/Mill Pond
Shawneehaw Ave/Board Walk
Off Shawneehaw Ave
Along/Shawneehaw Ave
Along/Shawneehaw Ave
Along/Shawneehaw Ave
Creekside Farm Road to 184
Issue
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Over Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek
Creek Crossing Under Creek

441 The Farm, Through Pasture
274 Bear Run Bridge
226 Hardees Lane
77 Lowes Drive
Creek Crossing
Creek Crossing
Creek Crossing
Creek Crossing
Under Creek
Over Creek
Over Creek
Over Creek

Elk River Pump Specifications
Myers 4WHV75M4-23 Solids Handling Pump Technical Details
• VOLTAGE: 3o, 230V, 60Hz
• HORSEPOWER: 7.5 HP
• AMP DRAW (full load): 28
• MOTOR TYPE: Oil -Filled for Maximum Heat Dissipation and Constant Bearing Lubrication
• RPM: 1750
• MAXIMUM HEAD: up to 42.5'
• MAXIMUM CAPACITY: up to 715 GPM
• SWITCH TYPE: Manual
• MINIMUM SUMP DIAMETER: Duplex; 60"
• DISCHARGE PIPE SIZE: 4.0" Flanged, Horizontal
• MAXIMUM SOLIDS HANDLING SIZE: 3.0"
• IMPELLER TYPE: Ductile Iron, Class 65, ASTM A536, Enclosed Two -Vane
• IMPELLER DIAMETER: Varies
• CORD SIZE: 8-4 SOOW
• BODY CONSTRUCTION: Cast Iron
• MAXIMUM LIQUID TEMPERATURE: 140°F (60°C)
Myers Model 4WHV Solids Handling Pump Curve
TOTo
SOLIDS HANDLING WASTEWATER PUMP
HEAN
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N
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Model:4WHV-V4WHV
IMP.
DIA.
Speed: 1750 RPM
70
(9
Discharge: 4"
2a
C6_30�G
Max. Solids: 3"
40%
Operation is recommended
ke-ga
t
50%
within
heavy dashed boundary.
MIL.55%
55
IS
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50
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t{
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5575
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NN,10
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"c
-
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9
-20
4
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4
15
,
ti
-,
5 HP
10
3 HP
_
5
I
0
0
11.5.5,1115.
50 100 150 200 250 300 350 400 4-50 540 550 940 550 700 150 940 950 900 950
LL]E1
[160 [3791 (SW) (759) (9451 [11311 [1231 [1514 117011 1191901 120791 [22001 12.57) 120491 120351 130201 132131 134021 135011
*Specifications taken from rcworst.com

3 — Annual Budget
Town of Banner Elk
CS Permit Renewal 2020

Town of Banner Elk - Proposed Cudgt 202O2O21
Department 30-810 - Water/Sewer
Collection and Distribution
Account # Account Description
30-810-0200 SALARIES & WAGES
3O-81OO5Q0 FICA EXPENSE
30-810-0600 GROUP INSURANCE EXPENSE
3a-81 0-0700 PROFESSIONAL SERVICES
3O8 i O080 401 (K) EXPENSE
30-810-0900 LGERS EXPENSE
3O81o.1o0o TELEMENTRY SYSTEM
30-81Oi 100 TELEPHONE
3081O1300 UTILITIES
3OE-810-l600 EQUIPMENT, MAINTENANCE & REPAIRS
30-810-160i VEHICLES, MAINTENANCE & REPAIRS
30-810-1602 PUMP STATION MAINTENANCE
30-810-1603 TANK MAINTENANCE
30-81O330O DEPARTMENTAL SUPPLIES
30-81 033O 1 VEHICLE SUPPLIES
30-810-3600 UNIFORMS
30-81 0-4000 SMALL EQUIPMENT & TOOLS
30-81 0-5300 PERMITTING
33-810-5400 WORKER'S COMPENSATION
30-810-5401 LIABILITY INSURANCE
30-810-5402 VEHICLE INSURANCE
30-81 0-5500 TRAVEL & TRAINING
30-81Q5700 MISCELLANEOUS EXPENSES
30-81 0-7200 CAPITAL OUTLAY
30-81 0-7400 CAPITAL OUTLAY EQUIPMENT
30-810-8300 DEBT PRINCIPAL, EQUIPMENT
30-810-8310 DEBT INTEREST, EQUIPMENT
30-81 0-8320 DEBT PRINCIPAL, EXCAVATOR
30-81 0-8330 DEBT INTEREST, EXCAVATOR
3O-8108OOO TRANSFER TO ENTERPRISE FUND
30810-810O BOND PRINCIPAL
30-81 0620O BOND INTEREST
3081 0-8500 SAFETY EQUIPMENT PURCHASES
Totals
\C43. jzczo A10- 0--1:2614c72..
fk,,c) (,i0 l \ \r-_occNc)f- k-‘iNxcui\k
�,�c�c�- v k-kc-Q J. WoO4D rtc,vYio7L.
67,863
5192
10096
56.800
4072
6888
15000
4500
3,000
13,000
500
3,000
25,000
2200O
5O00
4,500
500
1,600
3,110
3,850
1,045
1500
1p000
23,500
15,000
8,887
466
12,228
1,428
2,891
Elm
202OE.06-28
Page 13
2,500
325,916

4 — Capital Improvement Plan
Town of Banner Elk
CS Permit Renewal 2020

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5&6 — Response Action Plan/Contingency Plan
Town of Banner Elk
CS Permit Renewal 2020

3/20/2017
Town of Banner Elk
Collection System Operations
SEWER SYSTEM OVERFLOW (5.5.0)
RESPONSE PLAN AND CLEAN-UP PROCEDURES

The purpose of this Sewer System Overflow Response Plan is to provide Town of Banner
Elk personnel with established guidelines for responding to sewer spills which may occur within
the collection system service area. The goals with respect to responding to SSOs are:
• Respond quickly to minimize the volume of the SSO;
• Eliminate the cause of the SSO;
• Contain the spilled wastewater to the extent feasible;
• Minimize public contact with the spilled wastewater;
• Mitigate the impact of the SSO; and
• Meet the regulatory reporting requirements.
These procedures will be reviewed annually, or whenever revised guidance from county,
state or federal authorities dictate a revision is necessary.
Sewer System Overflow (SSO) Reporting Procedures
1. Upon discovery or report of a possible S.S.O. during normal operating hours the Public
Works Department should be notified immediately.
2. Any S.S.0 discovered after normal operating hours should be reported to the Banner Elk
Police Department and they will notify the necessary personnel.
3. If the employee on site requires assistance from other departments within the town or
the assistance from surrounding town maintenance personnel, the Town Manager will
be contacted and informed of the situation and the type of assistance needed.
4. The ORC will be the primary interface between the Town of Banner Elk and the State of
North Carolina Division of Water Quality and the Avery County Health Department on all
5.5.0 matters.
5. The ORC will report overflows from any sewer line or pump station to the North
Carolina Department of Environmental and Natural Resources, Division of Water
Quality. This requirement applies in the following cases:
• Any spill of 1,000 gallons or more; or
• Any spill regardless of the volume, if any waste reaches the surface
waters of the State. Please note that conveyances such as drainage

ditches and storm sewers are considered waters of the State.
6. The ORC is required to provide a verbal report regarding reportable spills to the
Asheville Regional Office as soon as possible, but in no case later than 24 hours
following the spill event. Voice mail messages or faxed information shall not be
considered as the initial verbal report.
• Additionally, if a spill occurs after normal business, the event must be
reported during the next working day. Should a spill occur after hours
which reaches the surface waters and/or may be considered as either an
environmental or health hazard, the report must be made immediately to
the Division of Emergency Management At 1-800-858-0368 or 1-
919-733-3300. Their office will contact appropriate Division of Water
Quality staff;
• A written report must be submitted to the Asheville Regional Office
within five (5) days of the time that the Town of Banner Elk becomes
aware of the spill occurrence. All parts of the form must be completed in
detail and submitted either at the time of the verbal report or within the
required five (5) days. It is highly recommended that the form be faxed to
the regional office, then followed up by a telephone call to confirm the
fax has been received and to provide any additional information that may
be needed;
• In the event of a discharge of 1,000 gallons or more of untreated waste
to the surface waters of the State, issue a press release to all print and
electronic news media that provide general coverage in the county where
the discharge occurred setting out the details of the discharge. The
owner or operator shall issue the press release within 24 hours after the
owner or operator has determined that the discharge has reached the
surface waters of the State. The owner or operator shall retain a copy of
the press release and a list of the news media to which it was distributed
for at least one year after the discharge and shall provide a copy of the
press release and the list of the news media to which it was distributed to
any person upon request;
• In the event of a discharge of 15,000 gallons or more of untreated waste
to the surface waters of the State, publish a notice of the discharge in a
newspaper having general circulation in the county in which the

discharge occurs and in each county downstream from the point of
discharge that is significantly affected by the discharge. The Secretary
shall determine, at the Secretary's sole discretion, which counties are
significantly affected by the discharge and shall approve the form and
content of the notice and the newspapers in which the notice is to be
published. The notice shall be captioned "NOTICE OF DISCHARGE OF
UNTREATED WASTE". The owner or operator shall publish the notice
within 10 days after the Secretary has determined the counties that are
significantly affected by the discharge and approved the form and
content of the notice and the newspapers in which the notice is to be
published. The owner or operator shall file a copy of the notice and proof
of publication with the Department within 30 days after the notice is
published. Publication of a notice of discharge under this subdivision is in
addition to the requirement to issue a press release under subdivision.
Containment Procedures
1. As soon as the employee arrives on site of the S.S.O. their priority will be to contain the
spill as to not allow it to reach surface waters. If there Is no danger of the S.S.O. reaching
surface waters, contain the S.S.O. to as small of an area as possible.
2. Then priority will pivot to securing the S.S.O. area with yellow caution tape to prevent
any unauthorized persons from entering the contaminated area. This includes the banks
of the surface waters the S.S.O has reached.
3. Containment shall be accomplished in any number of ways including but not limited to
the construction of; ditches, ponds, or dams. The sewage contained in the containment
areas shall be pumped back into the sewer system or transported to the WWTP by a
pumper truck.
4. Trash pumps capable of handling the flow of the sewer line are to be placed at the
overflowing manhole and the sewage pumped in to the next downstream manhole until
the blockage is corrected. An employee must remain onsite until the pumps are no
longer in operation.

Blockage Correction Procedures
1. As Soon as The S.S.O. has been contained and a bypass pumping system has been set up
attempt to eliminate the blockage by first checking for problems in the invert of the
overflowing manhole. The blockage will be eliminated by utilizing the Town's Equipment
and outside contractors (if needed). Containment and bypass pumping are to remain
operational until the blockage is corrected.
Clean-up Procedures
At all S.S.O. sites regardless of their surroundings any paper, plastic or any other
non -decomposing material should be removed from the site, these materials should
be bagged in a container clearly marked biohazard and transported to the WWTP.
All maintenance personnel are responsible for following safety procedures at all
times. Special safety precautions must be observed when performing sewer work.
Special consideration should be given to following all local traffic, confined space, and
safety procedures.
On Asphalt or Concrete
1. Set up containment at or near the storm drainage system; do not let the spill enter the
storm drain if possible.
2. Put up warning tape around the S.S.O area.
3. Spread lime on spillage and sand to a depth of 1 inch. Let this stand for 1 hour and
sweep up. If moisture or grease is still present, repeat procedure.
4. After removing the contaminated material. Wash down the area with high pressure
water and Clorox. Pump this back into the sewer system. Transport wet sand to drying
beds at WWTP.

5. If this spill goes into the storm drainage system, refer to Creek and Stream procedures.
In Creek or Stream
1. If possible a dam needs to be constructed near a manhole or at a location which is
accessible to a vacuum or pumper truck. Build the dam using dirt that is capable of
handling creek and hydrant water without dam failure. Station two pumps at the darn
that can handle the flow of the creek. Use one pump for back-up. Have a back hoe on
site with extra material at all times so dam can be rebuilt if breach occurs. There will be
two workers at the pump site at all times during pumping operation. Purnp effluent
from the dam into nearest manhole.
2. Put up warning tape from the S.S.O. site to the pump site on both sides of the creek in
populated areas. In unpopulated areas restrict access where there is any chance of
humans encountering the S.S.O.
3. Flush the Stream with water from a sufficient number of hydrants to remove waste
product from the creek. Have Wastewater Operator pull samples. Continue to pump
and flush stream until all fecal coliform tests come back 500 colonies/ml or less. Pull
samples every 24 hours until this reading is obtained. Pull samples 100 feet above
S.S.O., at the site, and at 400 feet downstream of the pump site.
4. In Rip Rap, wash down with high water pressure until there is no waste residue
remaining on, or with the rim rap structure.
5. If sludge is found in creek, broom creek bottom and sides until there is no waste residue
remaining.
6. If creek flows into a body of water used for recreation, and or drinking, notify the
affected county and local officials as soon as the problem is discovered. If this happens,
refer to pond, lake procedure.
In Pond or Lake
1. Put up Warning tape, black on red at the shoreline of the contaminated area.

2. In a pond, have WWTP operator collect fecal coliform samples and dissolved oxygen
readings around the entire circumference of the body of contaminated water. Set up
pumping operations below the dam.
3. In a large lake, Have WWTP operator collect fecal coliform samples 2 feet off the
bottom. Dissolved oxygen readings are to be done 1 foot under the surface. Take equal
sampling amounts around the circumference of the contaminated body of water.
4. When the first sampling results come in, contact the North Carolina Department of
Water Quality for appropriate action if the fecal coliform counts are greater than 8,000
colonies/ml.
5. Continue pumping until 500 colonies/ml or less are obtained in the body of water.
6. Keep monitoring fecal coliform counts until the North Carolina Department of Water
Quality or the Avery County Public Health Department says that monitoring is no longer
required.
Outfall
1. Put up warning tape, "Danger Do Not Enter," signs around the S.S.O site.
2. In open area, lime heavily and till. Repeat procedure. Seed and then put down straw.
3. In an area where there is undergrowth or small trees, wash area with large amounts of
water. Push towards the containment area and pump site. Do this until no waste
remains. Wait for 12 to 24 hours then lime the are heavily. Do not lime when the
weather forecast is predicting rainfall.
In Citizens Yard
1. Till the area whenever possible. Apply lime, seed, and straw.
2. If not able to till, apply lime and two inches of topsoil and mix thoroughly. Lime again
lightly, then seed, and cover with straw.

LAST UPDATED
BANNER ELK PUBLIC SERVICES
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WWTP AND COLLECTION SYSTEM EMERGENCY RESPONSE PLAN
Normal operating procedures during power failure
• Check generators at WWTP and Elk River Pump Station to make sure
they have started and operating properly.
• Do a walk around at the WWTP to ensure all pumps, blowers and
other mechanical equipment is operating properly.
• Check fuel level in tanks at generator sites every 12 hours and log
fuel usage and use the figures to estimate how much time is left
before fuel runs out.
• If fuel tank at Elk River Pump Station falls below 40% contact propane
supplier and set up an emergency delivery.
• If fuel tank at WWTP falls below % tank contact Gouge oil Company
and set up an emergency deliver, if needed fuel can be transported
from Public Service Building to WWTP.
• Check all pump stations and generator sites every six hours.
• If a RAS, or EQ pump station fails to operate contact a sewer
pumping service and have the station pumped ASAP and problem
can be resolved.
• If Elk River Pump Station fails and pumping service cannot be reached
or is delayed the water main that feeds the eastern part of town can
shut off to help reduce the influent into the pump station.
• Contain any overflows. (See S.S.O Clean-up and Pump Procedures)
Operating procedures if a pump fails at Elk River Lift Station
• Turn pump that has failed into the off position in the control panel.
(The remaining pump should continue to cycle and keep the lift
station at a satisfactory level.)
• Remove failed pump, replace with new spare pump that is stored in
building at the WWTP.

• Wash down failed pump and send to electric motor repair shop.
Operating procedures if both pumps fail at Elk River Lift Station
• Call sewer pumping service, have them pump the basin ASAP.
• Domestic water main can be shut off for the East side of town at
intersection on Hwy 194 and Beech Mtn. Parkway to reduce influent
at Elk River pump station.
• Turn both pumps off in control panel.
• Remove both failed pumps, replace with new spare pumps stored at
WWTP.
• Wash down failed pumps and send to electric motor repair shop.
Operating Procedures in event of sewer main blockage.
• In the event of a main line blockage the tow behind sewer line jetter
will be used to remove the blockage and restore the sewer to it
normal flow.
• If the blockage is causing an S.S.O a bypass pump can be set up by
public service staff to divert the flow until the blockage is removed.
• If the up stream and downstream manholes are located to far apart
for a bypass pump set up a sewer pumping service will be called to
transport from overflowing manhole to next manhole not affected by
the blockage.
• After the blockage is removed and sewer flow is back to normal any
S.S.O that has occurred will be assessed, reported, documented, and
cleaned up per the S.S.O response plan and clean-up procedures.
**PLEASE NOTE BANNER ELK HAS PUBLIC SERVICE EMPLOYEES ON A ROTATING**
STAND-BY SCHEDULE YEARROUND. THIS EMPLOYEE SHOULD BE ABLE TO
RESPOND TO ANY INCIDENT WITHIN 30 MINUTES OF BEING NOTIFIED.

EMERGENCY FUND AVAILIBILITY
• If an event occurs that would render necessary more funds than
were budgeted for the operation of the Elk River Lift Station or
Collection System the Public Service Supervisor would request the
Town Manager present the Town Council with a budget amendment
that would cover the expense of the event, also the Town has
established a reserve fund that could be used in an emergency event.

Equipment List for Sewer Overflows
ITEM LOCATION
Tow Behind Jetter (4000psi, 500ft)
2" Trash Pump (150 GPM)
6" Trash Pump
Sewer Tapes
6"-8" Pipe Plugs
Mini Excavator
Vac -Truck With Jetter
Replacement Pumps For Pump
Stations
Lime
WWTP
Maintenance Building
Beech Mountain Public Works
Maintenance Building
Maintenance Building
Maintenance Building
Beech Mountain Public Works
WWTP
WWTP

7 — Comprehensive Collection System Map
Town of Banner Elk
CS Permit Renewal 2020

Y¢ 395
IPsI
PS
WTP
r1
457
455
Manhole
Missing/Buried Manhole
Valves
Meter (Sewer Only)
Service Line
Gravity Main, Active
Abandoned or Currently
Inactive Gravity Main
Force Main
Private Pump Station
Town Pump Station
WWTP
Roads
-"-"-"-' Town Boundary
1 inch = 400 feet
0 205 410
820
Feet
This map was produced 4/1/2016 by the High Country Council of Governments
for the Town of Banner Elk. Sewer system data was GPS collected during the winter
of 2011-2012. This data is for display purposes only. It is not for legal, survey or
excavation use.
`BANNER,
Town of Banner Elk
Sewer Collection System
•
DOBBINS RD