WQCSD0532_Compliance Evaluation Inspection_20210408

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
ROY COOPER
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DIONNE DELLI-GATT[
Secrerary
S. DANIEL SMITH
A+-01
Leonard Fillyaw, Mayor
Town of Teachey
PO Box 145
Teachey, NC 28464-0145
SUBJECT: NOTICE OF DEFICIENCY
NORTH CAROLINA
Ennrunmentaf Quality
April 20, 2021
Tracking Number: NOD-2021-PC-0144
Permit No. WQCSD0532
Teachey Deemed Municipal Collection System
Duplin County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Teachey Deemed Municipal
Collection System on April 8, 2021. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified for deemed collection systems per 15A NCAC 02T.0403.
A summary of the findings and comments noted during the inspection are provided in the enclosed copy of the
inspection report.
The was conducted by Dean Hunkele and Tyler Benson from the Wilmington Regional Office. The following
deficiencies were noted during the inspection:
Inspection Area
Description of Deficiency
Pump Stations
The inspection documentation could use more detail on O&M activities. Backflow valves
and isolation valves observed in valve pits were rusty with no signs they had been
opened/cleaned nor lubricated these items should be addressed at least annually and
documented on the applicable month's inspection reports.
Spills and Response Action Plan
Mr. Parker couldn't locate a copy of their current plan. If one doesn't exist, then it needs to
be developed and the items above give a good outline for key items it should include in
addition to when sewer spills have to reported to the Division and if a press release or public
notice is required.
General
The Town has record drawings or as-builts for at least some of the areas of its sewer system
which provides a lot of detailed info on those specific areas. However, they do not have an
overview map showings its entire sewer service area and how all of the systems are connected
and related.
Grease Control
The Town hasn't been distributing the FOG education materials to all its sewer customers
bi-annually as required which requires at least one mailing while the 2nd method of
distribution can be placement on the Town's website or other method versus a 2nd mailing.
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DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Remedial actions should be taken to correct these issues and prevent further occurrences in the future. The
Division of Water Resources may pursue enforcement action for this and any additional violations of State law.
To prevent further action, carefully review these deficiencies and address the causes of non-compliance to
prevent the recurrence of similar situations.
Additional compliance assistance and system management documentation to help the Town is being provided via
email with this report.
If you should have any questions, please do not hesitate to contact Dean Hunkele with the Water Quality
Regional Operations Section in the Wilmington Regional Office at 910-796-7215 or via email at
Dean. [e-mail].
Sincerely,
EDocuSigned by:
Cow 'llnarri OA,
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Tom Tharrington, Asst. Regional Supervisor
Water Quality Regional Operations Section
Wilmington Regional Office
Division of Water Resources, NCDEQ
ENCLOSURES
Cc: James Parker, Public Works Director
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DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Compliance Inspection Report
Permit: WQCSD0532 Effective: 03/01/00 Expiration: Owner: Town of Teachey
SOC: Effective: Expiration: Facility: Teachey Deemed Municipal Collection System
County: Duplin
Region: Wilmington
Contact Person: James C Parker Title: Public Works Director Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: James C Parker
Secondary ORC(s):
On -Site Representative(s):
On -site representative
Certification: 988455
James C Parker
Phone: [phone]
910-285-7564
Related Permits:
NC0003450 Town of Wallace - Wallace Regional WWTP
WQCS00121 Town of Wallace - Wallace Collection System
Inspection Date: 04/08/2021
Entry Time 10:OOAM Exit Time: 01:OOPM
Primary Inspector: Dean Hunkele
�D.c.S.gn dby 4/20/2021 Phone: [phone]
Secondary Inspector(s):
4/20/2021
Tyler G Benson
cuSigned by -
Reason for Ins��jt,AMIA1,p
Reason Routine
E��oInspection Type: Collection System Inspect Non Sampling
ocnE=�s44sa.
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant
Not Compliant
Question Areas:
Miscellaneous Questions
General Grease Control
Spills/Response Plan
Inspections Lines
Manholes
Pump Stations
(See attachment summary)
Page 1 of 6

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Permit: WQCSD0532 Owner - Facility: Town of Teachey
Inspection Date: 04/08/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The Town has improved its oversight of the system since DWR first visited the system in 2013. However, the following
issues were noted that need to be addressed and are covered in the report along with some other possible issues:
1. Town still has not had an overall system map created as was pointed out following the 9-2013 inspection and which was
not discussed in the 2-2016 inspection report.
2. Town has not been mailing its FOG education materials as required once per year if they utilize a second method of
education. Recommend including some basic sewer use education on Dos and Donts. Both FOG and sewer use info will
be provided via email to assist in this endeavor.
3. Mr.Parker couldn't locate a copy of its Sewer Spill Response Plan. If not located, then one needs to be created as report
indicates.
4. See the pump station section with regards to noted items that should be addressed. Example inspection forms will be
provided via email to assist Town with documentation. Also a review of DWR database shows that the Town should have 4
simplex connections along John Deere Rd approved under WQ0034687
Page 2 of 6

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Permit: WQCSD0532 Owner - Facility: Town of Teachey
Inspection Date: 04/08/2021 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
# Is this system a satellite system?
0
❑ ❑ ❑
# If Yes, what is system name or permit number?
Wallace -
WQCS00121
Is there a overall sewer system map?
❑
0 ❑ ❑
Does the map include:
Pipe sizes
❑
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑
❑ ❑ ❑
Pipe location
❑
❑ ❑ ❑
# Flow direction
❑
❑ ❑ ❑
# Approximate pipe age
❑
❑ ❑ ❑
# Pump station ID, location and capacity
❑
❑ ❑ ❑
# Force main air release valve location & type
❑
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑ ❑
Are system maintenance records maintained?
❑
❑ ❑ ❑
Comment: The Town has record drawinas or as-builts for at least some of the areas of its sewer system
which provides a lot of detailed info on those systems. However, they do not have an overview
map showing its sewer service area and how all of the systems are connected and related.
Newly constructed systems need to be added to the map within 1 year.
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ ❑
If Yes, does it require grease control devices at applicable locations? ❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ 0 ❑
Comment: The Town hasn't been distributing the FOG education materials to all its sewer customers
bi-annually as required which requires at least one mailing while the 2nd method of distribution
can be placement on the Town's website or other method versus a 2nd mailing. Highly
recommend including sewer use education materials with it covering common issues Town staff
see being placed in system like wipes, feminine products, etc.
Spills and Response Action Plan Yes No NA NE
# Is system free of known points of bypass? 0 ❑ ❑ ❑
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
Page 3 of 6

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Permit: WQCSD0532 Owner - Facility: Town of Teachey
Inspection Date: 04/08/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ 0 ❑
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ ❑
Is a Spill Response Action Plan available? ❑ 0 ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Does the plan include
# 24-hour contact numbers
❑
❑ ❑ ❑
# Response time
❑
❑ ❑ ❑
# Equipment list and spare parts inventory
❑
❑ ❑ ❑
# Access to cleaning equipment
❑
❑ ❑ ❑
# Access to construction crews, contractors, and/or engineers
❑
❑ ❑ ❑
# Source of emergency funds
❑
❑ ❑ ❑
# Site sanitation and cleanup materials
❑
❑ ❑ ❑
# Post-overflow/spill assessment
❑
❑ ❑ ❑
Comment: Mr. Parker couldn't locate a copy of their current plan. If one doesn't exist, then it needs to be
developed and the items above give a good outline for key
items it should include in addition to
when sewer spills have to reported to the Division and if a
press release or public notice is
required.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ ❑
Comment: Town needs a method to inspect all of its sewer system annually for issues or damage. Many
entities spray paint a marker on manholes or ARVs each year with a different color to document
it was seen. Any issues found should be documented along with any action taken to correct
them.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways and easements maintained for the full width for access? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Page 4 of 6

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Permit: WQCSD0532 Owner - Facility: Town of Teachey
Inspection Date: 04/08/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Were all areas/lines inspected free of issues? ❑ ❑ ❑
Comment: Most of the Town's system is within or adjacent to roadways thus little to no maintenance would
be required. The force mains from some of the pump stations may qualify for maintenance.
Manholes Yes No NA NE
Please list the Manholes Inspected:
Are manholes accessible?
❑
❑ ❑
# Are manhole covers/vents above grade?
❑
❑ ❑
Are manholes free of visible signs of overflow?
❑
❑ ❑
Are manholes free of sinkholes and depressions?
❑
❑ ❑
Are manhole covers present?
❑
❑ ❑
# Are manholes properly seated?
❑
❑ ❑
# Are manholes in good condition?
❑
❑ ❑
# Are inverts in good condition?
❑
❑ ❑
Is flow unrestricted in manholes?
❑
❑ ❑
Are manholes free of excessive amounts of grease?
❑
❑ ❑
Are manholes free of excessive roots?
❑
❑ ❑
Are manholes free of excessive sand?
❑
❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
❑
❑ ❑
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
#3, Hanover Place, Farms at Teachey
# Number of duplex or larger pump stations in system 5
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 4
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed? 3
# A simple one-way telemetry/communication system (auto -dialer) installed? 2
For pump stations inspected:
Are they secure with restricted access? ❑ ❑ ❑
Were they free of by-pass structures/pipes? ❑ ❑ ❑
Were wet wells free of excessive grease/debris? ❑ ❑ ❑
# Do they all have telemetry installed? ❑ ❑ ❑
Page 5 of 6

DocuSign Envelope ID: 1AB7B78C-FCC9-49C4-893B-3AA41AE0486E
Permit: WQCSD0532 Owner - Facility: Town of Teachey
Inspection Date: 04/08/2021 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is the telemetry system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include:
Owner Name?
0
❑ ❑ ❑
Pump station identifier?
0
❑ ❑ ❑
# Address?
❑
❑ 0 ❑
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
❑
❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
0
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
0
❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage?
0
❑ ❑ ❑
# If Yes, is there a distribution plan?
❑
❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
❑
❑ 0 ❑
Is recordkeeping of pump station inspection and maintenance program adequate?
❑
0 ❑ ❑
Do pump station logs include at a minimum
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? ❑ 0 ❑ ❑
Inspecting and lubricating pumps and other equipment? ❑ 0 ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: 3 stations have been upgraded with a SCADA or SCADA-like telemetry system while the other 2
have simple autodialers. The inspection sheets could use more detail on O&M activities.
Backflow valves and isolation valves observed in some of the valve pits were rusty with no signs
they had been opened/cleaned nor lubricated in some time; these items should be addressed at
least annually and documented on the applicable month's inspection reports. The Farms pump
station's wetwell was observed to be below grade with makeshift landscaping blocks
surrounding it. This setup is inappropriate versus having the elevation raised appropriately and
the blocks represent an OSHA tripping hazard around a potentially open wetwell. Also, need
ensure that area liahts are functionina and are set for dusk -to -dawn oDeration Hanover Place's
ht was damaged and not available.
Page 6 of 6