WQCS00233_Renewal (Application)_20210412

Carolina Water Service
Nod of North Carolina'
April 7, 2021
NCDEQ-DWR
Water Quality Permitting Section
PERCS Unit
Attention: PERCS Unit Supervisor
Collection System Renewal
1617 Mail Service Center
Raleigh NC 27699-1617
RECEIVED
Re: Hemby Collection System APR 12 2.02,1
Permit#WQCS00233
Renewal Request NCDEQIDWRIMPDES
Dear Sir/Madame:
Please find enclosed application and attachments and consider this letter as our official request
to renew the Collection System Permit for the facility referenced above.
If you should have any questions or need any additional information, please do not hesitate to
call me at 704-319-0523 or by email at [e-mail]
Thank you in advance for your attention.
Sincerely,
Tony Konsul
Director, State Operations
Enclosures; (1)CSA 04-16 permit application, (1)CPCN, (1) Pump station list, (1) High Priority list,(1)
Capital improvement plan,(1) Response Action Plan,(1)Contingency Plan,(1)Comprehensive Collection
System Map, (1)Compliance letter
•4944 Parkway Plaza Blvd.Ste 375 •Charlotte,North Carolina 28217 •800-525-7990

State of North Carolina
Department of Environmental Quality
Division of Water Resources
15A NCAC 02T.0400—SYSTEM-WIDE WASTERWATER COLLECTION SYSTEMS
Division of Water Resources INSTRUCTIONS FOR FORM CSA 04-16&SUPPORTING DOCUMENTATION
Documents shall be prepared in accordance with 15A NCAC 02T .0100, 15A NCAC 02T .0400, and all relevant
Division Policies. Failure to submit all required items will necessitate additional processing and review time.
For more information, visit the System-wide Collection System Permitting website:
General—When submitting an application to the Pretreatment,Emergency Response,&Collection Systems(PERCS)Unit,
please use the following instructions as a checklist in order to ensure all required items are submitted. Adherence to these
instructions and checking the provided boxes will help produce a quicker review time and reduce the amount of requested
additional information.
The Applicant shall submit one original and one copy of the application and supporting documentation.
A. Cover Letter
El Submit a cover letter listing all items and attachments included in the permit application package
B. No Application Fee Required
> No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit
> The appropriate annual fee for systemwide wastewater collection system permits may be found at:
> Annual Non-Discharge Fees
C. System-Wide Wastewater Collection System (FORM: CSA 04-16)Application:
El Submit the completed and appropriately executed System-wide Wastewater Collection System (FORM: CSA 04-
16) application. Any unauthorized content changes to this form shall result in the application package being
returned. If necessary for clarity or due to space restrictions,attachments to the application may be made, as long
as the attachments are numbered to correspond to the section and item to which they refer.
El If the Applicant Type in Section I.3 is a Privately-Owned Public Utility, provide the Certificate of Public
Convenience and Necessity(CPCN)from the North Carolina Utilities Commission demonstrating the Applicant is
authorized to hold the utility franchise for the area to be served by the wastewater collection system,or
❑ Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an
application for a franchise has been received and that the service area is contiguous to an existing franchised area
or that franchise approval is expected.
El If the Applicant Type in Section 1.3 is a corporation or company, provide documentation if it is registered for
business with the North Carolina Secretary of State.
D. General Information:
> The Authorized signing official listed in Section I.4 should match with that of the Applicant certification page in
accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T.0106(c),an alternate person may be designated
as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 02T
.0106(b).
➢ NOTE - Public Works Director's are not authorized to sign this permit application according to the rule
unless they are delegated.
INSTRUCTIONS FOR APPLICATION CSA 04-16&SUPPORTING DOCUMENTATION Page 1 of 5

E. Summary of Attachments Required:
N Instruction A: Cover Letter
N Instruction C: Application
N Instruction C: Ownership Documentation(i.e.CPCN)(If necessary)
N Instruction D: Delegation Letter(If necessary for signing official) Already on file
N Section IV.3 Pump Station List
N Section IV.4 High Priority Lines List
N Section V.4 Annual Budget for Collection System(Updated and Approved)
N Section V.6 Capital Improvement Plan(Updated and Approved)
N Section VI.2 Response Action Plan
N Section VL4 Contingency Plan
N Section VI.6 Comprehensive Collection System Map
N Section VII Note Any Potential Compliance Issues
THE COMPLETED APPLICATION PACKAGE INCLDING ALL SUPPORTING INFORMATION AND
MATERIALS,SHOULD BE SENT TO:
NCDEQ-DWR
Water Quality Permitting Section
PERCS UNIT
By U.S.Postal Service: By Courier/Special Delivery:
Attn:PERCS Unit Supervisor 512 N.SALISBURY ST.Suite 925
1617 MAIL SERVICE CENTER RALEIGH,NORTH CAROLINA 27604
RALEIGH,NORTH CAROLINA 27699-1617
TELEPHONE NUMBER: [phone]
INSTRUCTIONS FOR APPLICATION CSA 04-16&SUPPORTING DOCUMENTATION Page 2 of 5

I. APPLICANT INFORMATION:
1. Applicant's name(Municipality,Public Utility,etc):Carolina Water Service of North Carolina
2. Facility Information: Name: Hemby Acres Collection System Permit No.:WQCS00233
3. Applicant type: ❑Municipal ❑ State ®Privately-Owned Public Utility
❑County ❑Other:
4. Signature authority's name:Tony Konsul per 15A NCAC 02T .0106(b)
Title:Director,State Operations
5. Applicant's mailing address:4944 Parkway Plaza Boulevard,Suite 375
City:Charlotte State:NC Zip:28224-0908
6. Applicant's contact information:
Phone number:[phone] Fax number:( ) - Email address: [e-mail]
H. CONTACT/CONSULTANT INFORMATION:
1. Contact Name:Tony Konsul
2. Title/Affiliation:Director,State Operations
3. Contact's mailing address:4944 Parkway Plaza Blvd
4. City: Charlotte State:NC Zip:28224-0908
5. Contact's information:
Phone number:[phone] Fax number:( ) - Email address: Tony.Konsul�a carolinawaterservicenc.com
III. GENERAL REQUIREMENTS:
1. New Permit or Premit Renewal? ❑New ®Renewal
2. County System is located in: Union County
3. Owner&Name of Wastewater Treatment Facility(ies)receiving wastewater from this collection system:
Owner(s)&Name(s):Carolina Water Service of North Carolina
4. WWTF Permit Number(s): NC0035041
5. What is the wastewater type? 100%Domestic or %Industrial(See 15A NCAC 02T.0103(20))
I
y Is there a Pretreatment Program in effect?❑Yes or®No
6. Wastewater flow:0.130 MGD(Current average flow of wastewater generated by collection system)
7. Combined permitted flow of all treatment plants: 0_3 MGD
8. Explain how the wastewater flow was determined:❑ 15A NCAC 02T.0114 or®Representative Data
9. Population served by the collection system: 1660
IV. COLLECTION SYSTEM INFORMATION:
1. Line Lengths for Collection System:
Sewer Line Description Length
Gravity Sewer 7.8(miles)
Force Main 1.25(miles)
Vacuum Sewer 0(miles) -
Pressure Sewer 0(miles)
APPLICATION CSA 04-16 Page 3 of 5

2. Pump Stations for Collection System:
Pump Station Type Number
Simplex Pump Stations(Serving Single Building) 0
Simplex Pump Stations(Serving Multiple Buildings) 0
Duplex Pump Stations 4
3. Submit a list of all major(i.e.not simplex pump station serving a single family home)pump stations. Include the following
information:
> Pump Station Name
> Physical Location
> Alarm Type(i.e.audible,visual,telemetry,SCADA)
➢ Pump Reliability(Can convey peak hourly wastewater flow with largest single pump out of service)
➢ Reliability Source(permanent/portable generator,portable pumps)
➢ Capacity of Station(Pump Station Capacity in GPM)
4. Submit a list of all high priority lines according per 15A NCAC 02T.0402(2)known to exist in the collection system. Head
the list with"Attachment A for Condition V(4)"and include the system name.
> Use the same line identification regularly used by the applicant
> Indicate type of high priority line(i.e.aerial),material and general location
V. COLLECTION SYSTEM ADMINISTRATION:
1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of
the collection system.
,Director,State Operations,Area Manager,ORC,Lead Operator,Operator
2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.0201
Main ORC Name: Mathew Palmiter Certification Number:24937
Back-Up ORC Name: Larry Henry Certification Number: 1005519
See the"WQCS Contacts and ORC Report"for a current listing of the ORC(s)the Division has on file for WQCS permit
3. Approximate annual budget for collection system only: $40K
4. Submit a copy of your current annual budget.
5. Approximate capital improvement budge for the collection system only: $775K
6. Submit a copy of your current capital improvement plan.
7. Is this collection system currently a satellite system El Yes or®No
8. Do any satellite systems discharge to this collection system❑Yes or®No(If yes complete table below)
Satellite System Contact Information(Name,Address,Phone Number)
Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD(Average daily flow)
9. List any agreements or ordinances currently in place to address flows from satellite systems:
N/A
APPLICATION CSA 04-16 Page 4 of 5

VI. COLLECTION SYSTEM COMPLIANCE:
1. Is a Response Action Plan currently in place®Yes or❑No
2. If Yes,submit a copy of the Response Action Plan or see table 6 below.
3. Is a pump station contingency plan currently in place? a Yes or❑No
4. If Yes,submit a copy of the pump station contingency plan or see table 6 below.
5. Is a comprehensive collection system map currently in place? 1/ Yes or❑No
6. Submit a submit a copy of the collection system map(CD or hardcopy)or indicate a schedule for completion
7. Thorou_hl read and review the System-Wide Collection System Permit Conditions. g all. Aso ��aslli i cesclrclalles
'00a'y o e;e u Y S,I I a` a a M b an,Ftit fl f rtt 'a' newa. Any compliance dates must be included within
the permit prior to issuance or the permit holder will be found in violation upon inspection.
Current If no,Indicate a Typical
Permit Condition Compliance Compliance
Compliance? Date Schedule
I(4)—Grease ordinance with legal authority to inspect/enforce ❑Yes ®No 12—18 mo.
I(5)— Grease inspection and enforcement program ®Yes ❑No 12—18 mo.
I(6)—Three to five year current Capital Improvement Plan. ®Yes ❑No 12—18 mo.
I(8)—Pump station contingency plan ®Yes ❑No 3 mo.
I(9)—Pump station identification signs. ®Yes ❑No 3 mo.
1(11)—Functional and conspicuous audible and visual alarms. ®Yes ❑No 3—6 mo.
11(5)—Spare pumps for any station where one pump cannot
handle peak flows alone(in a duplex station,the 2"d pump is ®Yes ❑No 6—9 mo.
the spare if pump reliability is met).
11(7)—Accessible right-of-ways and easements. ®Yes ❑No 6—12 mo.
11(9)—Response action plan with Items 9(a—h). // Yes ❑No 3 mo.
III(3)—Comprehensive collection system map r Yes ❑No 10%per year
For conditions not listed,compliance dates are not typically offered. List any permit conditions that may be difficult for the
applicant to meet(attach clarification if needed):
VII. APPLICANT'S CERTIFICATION per 15A NCAC 02T.0106(b):
I,Tony Konsul Director,State Operations attest that this application for Carolina Water Service of North Carolina
(Signature Authority's Name&Title from Item 1.4) (Facility name from Item L1)
has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this
application are not completed and that if all required supporting information and attachments are not included,this application package
will be returned to me as incomplete.
Note: In accordance with NC General Statutes 143-215.6A and 143-215.6B,any person who knowingly makes any false statement,
representation, or certification in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed
$10,000 as well as civil penalties up to$25,000 per violation.
g.
Tony Konsul �"�°,`m�
Signature: Date:
APPLICATION CSA 04-16 Page 5 of 5

of Nail! Carolina
Paige (Commission
PattiSli APPENDIX A
DOCKET NO. W-354, SUB 22
BEFORE THE NORTH CAROLINA UTILITIES COMMISSION
Know all men by these presents , that
CAROLINA WATER SERVICE, INC.
OF NORTH CAROLINA
is hereby granted this
CERTIFICATE OF PUBLIC CONVENIENCE AND NECESSITY
to provide sewer utility service
in
BEACON HILLS AND HEMBY ACRES SUBDIVISIONS
Union County, North Carolina
subject to such orders , rules , regulations and
conditions as are now or may hereafter be law-
fully made by the North Carolina Utilities
Commission.
ISSUED BY ORDER OF THE COMMISSION.
This the ale.. day of , 1982.
NORTH CAROLINA UTILITIES COMMISSION
sdi"-"t' y (eZz.e.,,..)
andra J. Webszer., Chief Clerk
(SEAL)

Carolina aterService
of North CarolinaTM
Hemby — Pumping Stations
Permit -WQCS00233
Condition II.6.
• Hemby WWTP Influent Pump Station—Located at 7803 Idlewild Road, Indian Trail,NC 28079.
Station has(2)5hp pumps with a capacity of 320 gallons per minute each. Emergency stationary
back-up generator on site.Station equipped with Mission telemetry.Station equipped with
audio,visual and telemetry alarms.
• Mill Grove Pump Station#1—Located at 6319 Mill Grove Road, Indian Trail,NC 28079. Station
has(2)2hp pumps with a capacity of 100 gallons per minute each. Emergency back-up portable
generator available.Station equipped with Mission telemetry.Station equipped with audio,
visual and telemetry alarms.
• Mill Grove Pump Station#2—Located at 6201 Mill Grove Road, Indian Trail,NC 2$079.Station
has(2)2 hp pumps with a capacity of 100 gallons per minute each.Emergency back-up portable
generator available.Station equipped with Mission telemetry.Station equipped with audio,
visual and telemetry alarms.
• Oak Grove Pump Station—Located at 2306 Ivy Run Drive, Indian Trail, NC 28079.Station has(2)
20 hp pumps with a capacity of 125 gallons per minute each.Emergency stationary back-up
portable generator on site.Station equipped with Mission telemetry.Station equipped with
audio,visual and telemetry alarms.
•4944 Parkway Plaza Blvd.Ste 375 •Charlotte,North Carolina 28217 • 800-525-7990

111 Carolina WatService
lei of North Carolina
Hemby — High Priority Lines
Permit-WQCS00233
Attachment"A"for condition V4
• Hillcrest Drive—Manhole#1 through Manhole#10(Stream Bank)
• Rockwell Drive to Lift station#1—Manhole#71,77,78,79,81,82,84,87,91,92,95 and 97(Stream
Bank)
•4944 Parkway Plaza Blvd.Ste 375 •Charlotte,North Carolina 28217 •800-525-7990

ysuuiQ,r i
BUSINESS CORPORATION ANNUAL REPORT
10.?A17
NAME OF BUSINESS CORPORATION: Carolina Water Service,Inc. of North Carolina
0023927 Filing Office Use Only
SECRETARY OF STATE ID NUMBER: STATE OF FORMATION: NC E-Filed Annual Report
0023927
REPORT FOR THE FISCAL YEAR END: 12/31/2019 CA20202006903009
3/9/2020 03:00
SECTION A: REGISTERED AGENT'S INFORMATION El Changes
1.NAME OF REGISTERED AGENT: Corporation Service Company
2.SIGNATURE OF THE NEW REGISTERED AGENT:
SIGNATURE CONSTITUTES CONSENT TO THE APPOINTMENT
3. REGISTERED AGENT OFFICE STREET ADDRESS&COUNTY 4.REGISTERED AGENT OFFICE MAILING ADDRESS
2626 Glenwood Avenue, 2626 Glenwood Avenue„ Suite 550
Raleigh, NC 27608 Wake County Raleigh, NC 27608
SECTION B:PRINCIPAL OFFICE INFORMATION
1.DESCRIPTION OF NATURE OF BUSINESS: Water/Sealer Utility
2.PRINCIPAL OFFICE PHONE NUMBER: [phone] 3.PRINCIPAL OFFICE EMAIL: Privacy Redaction
4.PRINCIPAL OFFICE STREET ADDRESS 5.PRINCIPAL OFFICE MAILING ADDRESS
500 W.Monroe St.STE 3600 500 W.Monroe St.STE 3600
Chicago,IL 60661 Chicago,IL 60661
6.Select one of the following if applicable.(Optional see instructions)
❑ The company is a veteran-owned small business
nThe company is a service-disabled veteran-owned small business
SECTION C:OFFICERS(Enter additional officers in Section E.)
NAME: Bryce Mendenhall NAME: Amy Robinson NAME: Allen Wilt
TITLE: Vice President TITLE: Assistant Secretary TITLE: Secretary
ADDRESS: ADDRESS: ADDRESS:
5701 Westpark Drive,Suite 101 2335 Sanders Road 500 W.Monroe St.STE 3600
Charlotte,NC 28217 Northbrook,IL 60062 Chicago,IL 60661
SECTION D:CERTIFICATION OF ANNUAL REPORT. Section D must be c?mpleted in its entirety by a person/business
entity. y Robinson 3/9/2020
SIGNATURE DATE
Form must be signed by an officer listed under Section C of this form.
Amy Robinson Assistant Secretary
Print or Type Name of Officer Print or Type Title of Officer
MAIL TO:Secretary of State, Business Registration Division,Post Office Box 29525,Raleigh,NC 27626-0525

SECTION E:ADDITIONAL OFFICERS
NAME: Jim Andrejko NAME: Donald Denton NAME:
TITLE: Treasurer TITLE: President TITLE:
ADDRESS: ADDRESS: ADDRESS:
500 W.Monroe St STE 3600 5701 Westpark Drive,Suite 101
Chicago, IL 60661 Charlotte,NC 28217
NAME: NAME: NAME:
TITLE: TITLE: TITLE:
ADDRESS: ADDRESS: ADDRESS:
NAME: NAME: NAME:
TITLE: TITLE: TITLE:
ADDRESS: ADDRESS: ADDRESS:
NAME: NAME: NAME:
TITLE: TITLE: TITLE:
ADDRESS: ADDRESS: ADDRESS:
NAME: NAME: Name:
TITLE: TITLE: TITLE:
ADDRESS: ADDRESS: ADDRESS:
NAME: NAME: NAME:
TITLE: TITLE: TITLE:
ADDRESS: ADDRESS: ADDRESS:

Carolina Water Service
lied of North Carolina"
Capital Improvement Plan
Sanitary Sewer Collection System Permit WQCS00233
I. Mission Statement
Carolina Water Service Inc.of NC(CWSNC)owns,operates, and maintains the sanitary sewer collection
system serving the Hemby/Oak Grove residential communities outside Mathews in Union County, NC.
CWSNC is an investor-owned public utility and is committed to providing safe, reliable,and cost-
effective service to our customers and with the underlying commitment to act with integrity, protect the
environment and enhance the communities we serve. CWSNC works to maintain the system and meet
customer growth expectations and regulatory requirements in a financially responsible manner. As a
privately owned public utility,CWSNC is regulated through the NC Utilities Commission.
II. Description of Systems
The service area currently is comprised of 664 customers. Growth has been somewhat stagnant in
recent years. The system is comprised of approximately 7.8 miles of gravity sewer collection mains;1.25
miles of pressure force main, (4) pump stations and a 0.3 MGD extended aeration wastewater
treatment plant.
III. Projects
Preventive Maintenance-At least 10%of the gravity collection system mains are pressure washed and
cleaned each year with the intent to clean 100%of the gravity mains in a ten-year period or less. All lift
stations are cleaned at least annually.
CWSNC is financially capable of making all emergency repairs immediately and takes immediate action
any time the system may be compromised to protect the system integrity,the environment and to meet
regulatory requirements.
CWSNC plans for all capital improvement with at least a 3-year plan. The system is assessed each year
by review of operations,visual inspection of manholes,and review of emergency repair history or other
deficiencies identified in state inspections or in review of compliance needs. Any needed improvements
are prioritized for inclusion in future year's budgetary plan.
•4944 Parkway Plaza Blvd.Ste 375 •Charlotte,North Carolina 28217 •800-525-7990

As of 4/06/2021,the following projects have been identified for 2021 budget or later.
• Replace and relocate station out of roadway-Mill Grove pump station#1—(year 2021)—$350K
• Replace and relocate station out of roadway—Mill Grove pump station#2—(year 2021)—$350K
• Repair old manholes/repair old sewer main-General system repairs—2021,2022,2023—$75K

' dhil, . Carolina Water Service
ah,
/1118111111 of North Carolina"
SANITARY SEWER OVERFLOW AND SPILL RESPONSE ACTION PLAN
Hem by Sanitary Sewer Collection System
WQCS00233
A Sanitary Sewer Overflow(SSO) can endanger the environment and affect the health of
individuals and wildlife that come in contact. It is the policy of our company that all SSO's be
investigated immediately and actions taken to prevent or minimize all environmental impact.
The public should contact our 24-hour customer service number at 1-800-525-7990 and provide
as much information as possible on the location of the problem. On-call staff will be dispatched
immediately for full investigation. This number will reach our office during normal business
hours and then an emergency call service center after normal business hours. Available and
current on-call staff information is always kept ensuring that appropriate staff can be dispatched
immediately.
Any operations employee that comes across an SSO should contact the Operating Manager,Area
Manager or Regional Manager immediately and take immediate action to assess,minimize,
prevent, or mitigate any such event.
The local Operating Manager and ORC of the system will be the primary interface between the
company and the NC Dept. of Environment and Natural Resources,Division of Water Quality
(DWQ) and county health department(if required). The appropriate manager will follow the
current and then in place SSO reporting policy as designated by DWQ (see attached reporting
form) or any other regulatory agency having jurisdiction. As of the writing of this document.
• Report any spill of 1,000 gallons or more; and
• Any spill, regardless of the volume, if any waste reaches the surface waters of the State.
Any conveyances such as drainage ditches or storm sewers are considered waters of the
State.
1) Report by telephone to a person(not a fax or voicemail)to the Mooresville Regional
DWQ Office at 704-663-1699 during normal business hours(Monday through Friday, 8
•4944 Parkway Plaza Blvd.Ste 375 • Charlotte,North Carolina 28217 • 800-525-7990

am to 5 pm)as soon as possible, but in no case more than 24 hours after the SSO is
known or discovered. To report outside of regular business hours,call(800) 858-0368.
2) Follow up the verbal report by sending the completed written report using the attached
form or most current within five days.
3) If the discharge involves 1,000 gallons or more AND reaches surface waters, a press
release must be issued within 48 hours of first notification. If the discharge is 15,000
gallons or more, a public notice must be published within 10 days and proof of
publication shall be provided to DWQ within 30 days.
Containment Procedures
As soon as an employee arrives at the site of the SSO,he/she shall use whatever means necessary
to contain the spill as to prevent it from reaching surface waters. If there is no danger or
potential of the SSO reaching surface waters,the SSO should be contained in as small an area as
possible but use of any means possible such as construction of dams, ditches, checks etc. The
sewage contained or collected shall be returned to the sewer system or taken to the WWTP by
pumps,pumper trucks or other available means.
If possible, a blocked or damaged section of collection main should be bypassed around the
problem area using transfer pumps from an upstream manhole into a downstream manhole. The
damaged main section should be plugged if possible,to prevent waste from entering the problem
area.
The area should be sectioned off to prevent any unauthorized person from entering the
contaminated area.
Blockage Correction
Employees should treat a reported blockage with utmost urgency to prevent any spill or backup
from causing environmental or home damage. The first person on site should try to assess the
problem and determine if flow can be maintained or restored using temporary pump bypass or
other means, of if the problem area can be blocked off and the waste transported from a manhole
to the WWTP using a pump or pumper truck. Contractors should be called immediately, and
employee should stay on site or within close distance to assist with emergency work.
Containment and bypass equipment and measures shall remain on site until the blockage is
corrected.
Clean up
Remove all debris such as plastic, paper, or other materials from the site, bag or place in a
container and dispose of properly in dumpster at WWTP site.
Clean or wash area thoroughly and return this water to the sewer system or treatment plant. If on
soil or dirt, apply a liberal layer of white hydrated lime to raise the pH and kill pathogenic
organisms and to treat for odor. Apply straw and grass seed if appropriate.

If the SSO reaches surface waters, every effort should be made to contain the spill area by use of
dams near a manhole or area accessible to a pumper truck and mobile equipment. The contained
area should be pumped back into the sewer system. Two employees or one employee and a
contractor shall be present at all time while pump is operated. Backhoe or other equipment
should be available to help maintain earthen dams until clean-up efforts are complete.
If possible,the area should be flushed with potable water and that water also returned to the
sewer system. The operator should try and use a broom or other measures to agitate sludge on
the bottom during the pumping and cleaning efforts to make sure it is all retrieved. Rocks and
riprap should be washed of residue.
If surface waters are used for drinking source or recreation, additional measures must be taken to
notify local health departments.
Water samples to include dissolved oxygen and fecal bacteriological samples should be taken
frequently before clean-up,during and after clean-up. In addition, samples should be taken
upstream and downstream of the affected area.
Spare Parts and Equipment List
Portable trailer mounted generator to operate pump stations and/or electrical equipment in the
event of power loss or in remote locations. This will be always kept in good running order at the
WWTP location.
Common parts such as electrical components such as elapsed time meters,voltage phase
monitors etc. are kept in stock at the Charlotte Operations Warehouse and can be always
accessed by a supervisor.
White hydrated lime will be kept on hand at the WWTP for spill abatement.
Normal hand tools such as shovels,rakes etc.will be kept on the Operator's truck or at the
WWTP.
The ORC or Operating Manager must be familiar with all pumping equipment brands and have
means to contact a distributor or representative for expedited parts.
Contractors List and Contact Information
Gopher Utility—704-932-7662
Electrical and equipment repair work
Rain for Rent—704-393-3345
Emergency portable pump rental and pump supplies (hoses etc.)

Wind River—1-800-499-1682
Pumper truck/vac truck.
Randy Eudy—704-363-5792
Sewer main jet cleaning/blockage removal.

"ailkdk. Carofina Water Service
ION of North Caroline
Hem by Acres
Lift station Pump Failure Contingency Plan
Sanitary Sewer Collection System Permit WQCS00233
Mission Statement
1. Carolina Water Service Inc. of NC (CWSNC)owns, operates, and maintains the
sanitary sewer collection system serving the Hemby Acres communities located in
Union County,NC. CWSNC is an investor-owned public utility and is committed
to providing safe,reliable and cost-effective service to our customers and with the
underlying commitment to act with integrity,protect the environment and
enhance the communities we serve. CWSNC works to maintain the system and
meet customer growth expectations and regulatory requirements in a financially
responsible manner. As a privately owned public utility, CWSNC is regulated
through the NC Utilities Commission.
Description of Systems
2. The service area currently is comprised of 664 sewer residential customers. The
system is comprised of approximately 7.8 miles of gravity sewer collection mains;
1.25 miles of pressure force main, (4)pump stations and a 0.300 MGD extended
aeration wastewater treatment plant.
Objective of Plan
3. To insure a normal level of service in the event of a lift station pump failure while
protecting the environment. CWSNC is financially capable of making any and all
emergency repairs immediately and takes immediate action any time the system
may be compromised in order to protect the system integrity,the environment and
to meet regulatory requirements.
'Criteria for Invoking the plan:
4. One or more pump failures or loss of power to any or all lift station

Roles,Responsibilities,and Authority
5. The local Operating Manager/ORC of the system will oversee operating this
contingency plan.If additional personnel are needed,he will contact the
appropriate Area Manager who will then assign more staff if deemed necessary.
Procedures for Invoking Contingency Mode
6. The area operator will monitor the system on an emergency basis until there are
no problems with the operation of the system. The alarm systems for all 4 lift
stations have capabilities so that alarms will still be reported in the event of power
loss.
If an employee discovers a problem, he will immediately begin to diagnose to
correct the problem.The employee will also call his immediate supervisor and
describe the nature of the problem (e.g.,no electricity,pump failure to one or all
lift stations).
Procedures for Operating in Contingency Mode
7. Generators—Some Lift Stations are equipped with generator transfer quick
connects that will enable the operator to hook up available portable generators
located in the system. The major station WWTP has an onsite generator which
will start automatic in case of power failure. If all lift stations are without power,
the Area Manager will establish a rotation schedule based upon the capacity in the
wet wells and storage in the lines to rotate the generators between the lift stations.
One Pump Failure—Should one pump fail in the duplex stations;the operator is
to contact the necessary contractor from the contractors list and arrange to have
the pump checked immediately. Should the pump need to be replaced,the
operator should check the spare parts inventory and have installed, should one be
available. The other pump should be sent to a repair facility for a repair cost
estimate. The station should be checked daily until such time the pump can be
repaired or replaced.
Dual Pump Failure—Should both pumps fail in the duplex stations,the operator
is to contact the necessary contractors from the contractors list and arrange to
have the pumps checked immediately and/or to rent a portable pump if needed.
Should the pump need to be replaced,the operator should check the spare parts
inventory and have a pump installed, should one be available. The other pumps
should be sent to a repair facility for a repair cost estimate.The station should be
checked daily until such time that both pumps can be repaired and replaced.If
needed a vacuum pump truck should be called from the contractors list to prevent
all overflows.

8. Criteria for Returning to normal operation mode:
Electricity returned to all stations and all lift station pumps are operational.
9. Post Contingency Plan:
The Area Manager will meet with personnel who assisted in operating this plan
to evaluate how well it worked.If necessary, changes will be made for any future
emergencies.

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Carolina Water Service
NO/ of North Carolina"
Potential Compliance Issues
Section VII
Re: Hemby Acres Collection System
Permit# WQCS00233
Renewal Request
Dear Sir/Madame:
There are no known compliance issues within the Hemby Acres subdivision.
If you should have any questions or need any additional information, please do not hesitate to
call me at 704-319-0523 or by email at [e-mail]
Thank you in advance for your attention.
•
•4944 Parkway Plaza Blvd.Ste 375 •Charlotte,North Carolina 28217 •800-525-7990