WQCS00003_NOV2021DV0156 Response1_20210405

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Forsyth County
ltilities
NC Department of
Environmental Quality
Received
Water • Wastewater • Solid Waste APR 0 7 2021
Administration, P.O. Box 2511, Winston-Salem, NC 27102
0:336-727-8000, F: 336-727-8432, cityofws.org/utilities Winston-Salem
Regional Office
April 5, 2021
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division_of Water_. Resources _
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202003504
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC
Utilities) to the North Carolina Department of EnvironmentalQuality, Division of Water
Resources Notice of Intent to Enforce Civil Penalty for the December 17, 2020 sanitary sewer
overflow (SSO), Incident #202003504, located at 1155 Hubert Court in Winston-Salem. The
incident was a direct result of residential grease, wipes and roots.
On December 17, 2020 at 8:00am, an SSO occurred at 1155 Hubert Court. First responders
arrived with a combination jet/vacuum truck and were able to remove grease and wipes from
the sewer main and resume normal flow by 10:30am. The crew turned the soil, spread straw
-= and washed the immediate upstream and downstream mains -to -ensure all grease and debris
were removed. The quick action taken by first responders resulted in Tess than half of the total
spill volume reaching surface waters.
After cleaning, we CCTVed the lines and confirmed there was no further damage or remaining
deposits. Can the Grease and No Wipes in Pipes literature and promotional items were
distributed' to homes near the spill site.
WSFC Utilities continues to make progress -minimizing SSOs and,has the proper programs in
placeto continue preventative cleaning of the collection system. In addition to this successful
strategy, the No Wipes in Pipes campaign is making an impact with public outreach and
education.
CaII 311 or. 3367721-8000
citylink@cityoEws:org
City Council; Mayor Allen Joines; Denise D. Adams, Mayor Pro Tempore, North Ward; Barbara Hanes Burke, Northeast Ward; Robert C. Clark, West Ward;
John C. Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scipplo, East Ward; James Taylor, Jr., Southeast Ward;
City Manager. Lee D. Garrity '
County Commissioners: David R. Plyler, Chair, Don Martin, Vice Chair, Fleming El -Amin; Ted Kaplan; Richard V. Linville; Tonya McDaniel; Gloria D. Whisenhunt;.
County Manager. Dudley Watts, Jr. ' '
Winston-Salem/Forsyth County Utility Commission: Randall S. Tuttle, Chair; L Wesley Curtis, Jr., Vice Chair; Harold E Day; Tom Griffin; Yvonne H. Hines;- .
Duane Long; Hugh W. Jernigan; Chris Parker; Donald R. Stewart; Charles Wilson; Allan Younger

I hope this information is helpful with your investigation of Incident #202003504. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Assistant Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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