NC0032115_Annual Report_20210406

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Water Quality Lab & Operations, Inc.
PO Box 1167, Banner Elk, NC,28604
Phone: [phone] Fax: [phone]
Banner Elk, Town of(WWTP) RECEIVED
NPDES # NC0032115
Rick Owen APR 0 6 2021
PO Box 2049 NCDEQ/DWR/►�PDES
Banner Elk, NC 28604-2049
Here is your SYSTEM PERFORMANCE ANNUAL REPORT(SPAR) along with a sample letter that you
may send to your customers if you like. You may rewrite the sample letter to say what you wish to your
customers. Please fill out the bold text in the sample letter if you wish to use it.
A copy of the SPAR has been sent to the state, so you may not modify the SPAR.
Thank you for letting us be of service to you, if you have any questions about the SPAR, feel free to call me at
[phone]. Thank you again for your time.
Sincerely,
Paul Isenhour
Laboratory Supervisor
Water Quality Lab &Operations, Inc.

2020 System Performance Annual Report
(Submitted as required by the NC General Assembly House Bill 1160 Clean Water Act of 1999.)
Reporting Period: January 1, 2020 to December 30, 2020
I. General Information
• Name of regulated entity: Town of Banner Elk WWTP
• Responsible person: Rick Owen
mailing address: PO Box 2049; Banner Elk, NC 28604-2049
phone number: 828-898-5398
facility located at: Mill Pond Road
county: Avery
DWQ Regional Office: Asheville
• Listing of applicable permit(s): NC0032115
• Description of collection system and wastewater treatment system or process:
Deemed permitted Collection System consists of:
Consists of 12 miles of gravity lines and 0.25 miles of force mains
with one lift station.
NC0032115 Wastewater Treatment Facilities
0.600 MGD extended aeration WWTP plant consisting of: bar
screen; comminutor; grit removal chamber; 40,000 gal flow equalization basin
with fine bubble diffusers and dual 260 gpm submersible pumps; flow splitter
box; dual 100,000 aeration basins with fine bubble diffusers and blower capacity
of 900 cfm providing diffused air; 34 ft dia x 14 ft deep circular clarifier with
sludge return; sludge pump station with dual 245 gpm pumps; 118,000 gal
aerobic digestor with dual 50 HP blowers; UV disinfection; 0.8 meter belt filter
press capable of treating 325 lbs dry solids per hour; covered sludge drying
beds and 85 ft x 55 ft sludge storage pad; flow measuring device with totalizer;
and emergency stand-by power.
II. System Performance Annual Summary:
A. Description of overall 12 month performance, noting highlights and
deficiencies:
The treatment plant did very well last year. We had no violations.
B. By month, list of the number and type of any violations of permit conditions,
environmental regulations or environmental laws, including (but not limited
to):

1. Permit Limit Violations (NOVs and Civil Assessments):
NONE
2. Monitoring and Reporting Violations (NOVs and Civil Assessments)
(Illegal) Bypass of treatment facilities*
3. Sanitary Sewer Overflows* (NOVs and Civil Assessments)
*Note estimated total monthly volumes and locations of events in which more
than 1,000 gallons of waste reached surface waters.
NONE
C. Description of any known environmental impact of violations:
NONE
D. Description of corrective measures taken to address violations or deficiencies
NONE
III. Notification
Statement as to how users or customers have been provided access to the report.
This annual report has been sent to the North Carolina Division of Water Quality and to
the owner of the wastewater system. The wastewater system owner has also been given a letter that they can
easily distribute to all their customers. The letter will inform the customers that the annual report is available
upon request to the owner of the system.
IV. Certification
I. Certified Operator in Responsible Charge:
ORC: Josh Cagle Cert. # 1007639 -WW III
Back-up ORCs: Jadd Brewer Cert. # 10206 —WW III
Brandon Hughes Cert. # 999265—WW II
Paul Isenhour Cert. # 13154—WW IV
II. Statement by a responsible official certifying the report is accurate and complete:
I, Paul Isenhour, certify that this report is accurate and complete, to the
best of my knowledge.
C. Signature of responsible official and date of report:
Paul Isenhour date

— - Name of Wastewater System
NPDES# NC0000000
address
city, NC zip
Wastewater system customer
address
city, NC zip
SUBJECT: SYSTEM PERFORMANCE ANNUAL REPORT
Dear wastewater customer,
The SYSTEM PERFORMANCE ANNUAL REPORT(SPAR) is completed! The SPAR is a report that
lets us, the wastewater treatment provider,tell you,the user, what has been happening with our wastewater
plant in the past year(2020). In the SPAR, we give you a brief description of the treatment plant, if we had any
violations, and what was done about any violations. If you would like to have a copy of the AWTR,please call
or come by our office, and we will give one to you.
Thank you for your time and if you have any questions, feel free to call our office at 888-888-8888.