WQCS00003_NOV2021DV0038_20210219

NCDepartment of:
Environmental Quality
Received
FEB 1 9 2021
Winston-Salem
Regional Office
February 15, 2021
Winston-Salem / Forsyth County
Utilities
Water • Wastewater • Solid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
0: 336-727-8000, F: 336-727-8432, cityofws.org/utilities
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202002757
Dear Mr. Snider:
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This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the
North Carolina Department of Environmental Quality, Division of Water Resources Notice of
Intent to Enforce Civil Penalty for the October 8, 2020 sanitary sewer overflow (SSO), Incident
#202002757, located at 644 Arbor Drive in Winston-Salem. The incident was a result of pipe
failure within the collection system.
On October 8 at 11:07am, Utilities Field Operations was notified of an SSO at 644 Arbor Drive.
There was evidence of sewer and stagnant water in the storm drain. Dye tests were conducted
on the sewer lines, but no dye appeared in the storm drain. First responders were unable to
visually locate the leak.
A CCTV crew responded and quickly inspected the sewer main to find the cause of the pipe
failure. During their investigation, a defect in the pipe was found that allowed wastewater to
leak out of the pipe and into the nearby stormwater system once the level rose above three
inches.
To resolve this issue, permanent repairs were made to the pipe and all leaks were fixed. A six-
foot section of six-inch pipe was also replaced. A diffuser with dechlorination tablets was
deployed for more than 12 hours and the spill area was cleaned following protocol.
Citglink311
Call 311 or 336-727-8000
[e-mail]
City Council: Mayor Allen Joines; Denise D. Adams, Mayor Pro Tempore, North Ward; Barbara Hanes Burke, Northeast Ward; Robert C. Clark, West Ward;
John C. Larson, south Ward; Leff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scippio, East Ward; lames Taylor, Jr., Southeast Ward;
City Manager: Lee D. Garrity
County Commissioners: David R. Plyler, Chair; Don Martin, Vice Chair; Fleming Ekfmin; Ted Kaplan; Richard V. Linville; Tonya McDaniel; Gloria D. Whisenhunt;
County Manager: Dudley Watts, Jr.
WInntomselem/Forsyth County Utility Commbslon: Randall S. Tuttle, Chair; L. Wesley Curtis, Jr., Vice Chair; Harold E. Day; Tom Griffin; Yvonne H. Hines;
Duane Lang; Hugh W. Jernigan; Chris Parker; Donald R. Stewart; Charles Wilson; Allan Younger

WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in
place to continue our high level of performance. Our comprehensive sanitary sewer evaluation
study has provided strategic cleaning and examination of our system to identify areas with the
greatest need for repair and replacement.
I hope this information is helpful with your investigation of Incident #202002757. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Assistant Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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