WQ0013252_Compliance Evaluation Inspection_20210104

ROY COOPER
Governor
MICHAEL S. REGAN
Secretary
S. DANIEL SMITH
Director
Ms. Jacqueline A. Jarrell, P.E.,
Deputy Director
Charlotte Water
5100 Brookshire Blvd.
Charlotte, North Carolina 28216
Dear Ms. Jarrell:
NORTH CAROLINA
Environmental Quality
January 4, 2021
via Email
Subject: Non -Discharge Permit Inspection
Mallard Creek Water Reclamation Facility
Bulk Distribution of Reclaimed Water
Permit No. WQ0013252
Mecklenburg County
Staff of the Mooresville Regional Office (MRO) conducted compliance inspections at the Mallard
Creek WRF on December 15th, 2020, which included the referenced Reclaimed Water Permit
and the residuals processing under permit #WQ0000057. A separate report was sent for the
residuals permit inspection.
The MRO would like to thank Henry Eudy and Shannon Sypolt for their assistance with the
Reclaimed Water Permit inspection and all CW staff who assisted with both inspections.
Everyone's time and expertise is appreciated.
The reclaimed water system appeared well maintained at the time of inspection. A small
Chlorine tank is in place, until the manufacturer installs a replacement tank for the one that
failed earlier this year. Currently, there is no distribution of reclaimed water to either of the two
existing end users. CW plans to add UNCC via a permit modification when the extension
project nears completion and there is a clear picture of how UNCC plans to utilize the reclaimed
water.
Prior to restarting any reclaimed water distribution, the annual training meeting for end -users
needs to be conducted and the MRO should be informed so a staff member may participate.
Should COVID-19 concerns continue to limit in -person meetings a virtual training may be an
appropriate alternative.
It is recommended the most current calibration date be noted on the turbidity and flow meters for
ease of inspection. Mr. Eudy located this years' (2020) certification paperwork and emailed it to
Ms. Maria Schutte, on December 17th, 2020.
D_E
NORTH CAPOI INA
OBpEMgnt pi EnWrpnmental quality
North Carolina Department of Environmental Quality I Division of Water Resources
Mooresville Regional Office 1610 East Center Avenue, Suite 301 I Mooresville, North Carolina 28115
704.663.1699

The inspection report should be self-explanatory; however, please contact Maria Schutte by
phone [phone]) or email ([e-mail]) with questions.
Sincerely,
,-DocuSigned by:
44 41.0 H
'-F161 FB69A2D84A3...
Andrew H. Pitner, P.G., Assistant Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
Attachment: Inspection Report — December 2020
CC: Henry Eudy, CW, ORC — Mallard Creek WRF (email)
Shannon Sypolt, CW, Water Quality (email)
Maggie Macomber, P.E., CW (email)

Compliance Inspection Report
Permit: WO0013252
SOC:
County: Mecklenburg
Region: Mooresville
Effective: 06/22/17
Effective:
Contact Person: Shannon Stephen Sypolt
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Expiration: 05/31/22
Expiration:
Title:
Certification:
NC0030210 Charlotte Water - Mallard Creek WWTP
Inspection Date: 12/15/2020 Entry Time 01:15PM
Primary Inspector: Maria Schutte
Secondary Inspector(s):
Reason for Inspection: Routine
Permit Inspection Type: Reclaimed Water
Facility Status: Compliant ❑ Not Compliant
Question Areas:
▪ Treatment Flow Measurement -Effluent
▪ Treatment Flow Measurement -Water
Use Records
▪ Record Keeping
▪ End Use -Reuse
(See attachment summary)
Owner : Charlotte Water
Facility: Mallard Creek WRF
12400 NC 29
Charlotte NC 28262
Exit Time: 03:20PM
Phone: [phone]
Phone:
Phone: [phone]
Inspection Type: Compliance Evaluation
▪ Treatment Flow Measurement -Influent Miscellaneous Questions
▪ Treatment
▪ Treatment Disinfection
▪ Treatment Filters
▪ Treatment Flow Measurement
Page 1 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 12/15/2020 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Inspection Summary:
Staff of the Mooresville Regional Office (MRO) conducted compliance inspections at the Mallard Creek WRF on December
15th, 2020, which included the referenced Reclaimed Water Permit and the residuals processing under permit
#WQ0000057. A separate report was sent for the residuals permit inspection.
The MRO would like to thank Henry Eudy and Shannon Sypolt for their assistance with the Reclaimed Water Permit
inspection and all CW staff who assisted with both inspections. Everyone's time and expertise is appreciated.
The reclaimed water system appeared well maintained at the time of inspection. A small Chlorine tank is in place, until the
manufacturer installs a replacement tank for the one that failed earlier this year. Currently, there is no distribution of
reclaimed water to either of the two existing end users. CW plans to add UNCC via a permit modification when the
extension project nears completion and there is a clear picture of how UNCC plans to utilize the reclaimed water.
Prior to restarting any reclaimed water distribution, the annual training meeting for end -users needs to be conducted and the
MRO should be informed so a staff member may participate. Should COVID-19 concerns continue to limit in -person
meetings, a virtual training may be an appropriate alternative.
It is recommended the most current calibration date be noted on the turbidity and flow meters for ease of inspection. Mr.
Eudy located this years' (2020) certification paperwork and emailed it to Ms. Maria Schutte, on December 17th, 2020.
The inspection report should be self-explanatory; however, please contact Maria Schutte by phone [phone]) or email
([e-mail]) with questions.
Page 2 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 12/15/2020 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Type Yes No NA NE
Lagoon Spray, LR ❑
Infiltration System ❑
Activated Sludge Spray, LR ❑
Single Family Spray, LR ❑
Recycle/Reuse ❑
Single Family Drip ❑
Activated Sludge Spray, HR ❑
Activated Sludge Drip, LR ❑
Reuse (Quality)
Treatment
Are Treatment facilities consistent with those outlined in the current permit?
Do all treatment units appear to be operational? (if no, note below.)
Comment:
Treatment Flow Measurement -Influent
Is flowmeter calibrated annually?
Is flowmeter operating properly?
Does flowmeter monitor continuously?
Does flowmeter record flow?
Does flowmeter appear to monitor accurately?
Yes No NA NE
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Yes No NA NE
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Comment: These answers do NOT apply to the NPDES permit. Questions are answered for equipment
associated with this Reclaimed Water Distribution permit.
Treatment Flow Measurement -Water Use Records
Is water use metered?
Are the daily average values properly calculated?
Yes No NA NE
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Comment: The system is currently inactive and would only be utilized as dry weather conditions dictate, at
which time water use would be metered. The current permit only requires reporting an estimated
monthly average, NOT daily average value. The facility continues to report NO flow on monthly
NDMRs.
Treatment Flow Measurement -Effluent
Is flowmeter calibrated annually?
Is flowmeter operating properly?
Does flowmeter monitor continuously?
Does flowmeter record flow?
Does flowmeter appear to monitor accurately?
Yes No NA NE
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Page 3 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 12/15/2020 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Comment: These answers do NOT apply to the NPDES permit. Questions are answered for equipment
associated with this Reclaimed Water Distribution permit. It is recommended the most current
calibration date be noted on the turbidity and flow meters for ease of inspection. Mr. Eudy
located this years' (2020) certification paperwork and emailed it to Ms. Maria Schutte, on
December 17th, 2020.
Treatment Filters
Is the filter media present?
Is the filter media the correct size and type?
Is the air scour operational?
Is the scouring acceptable?
Is the clear well free of excessive solids?
Is the mud well free of excessive solids and filter media?
Does backwashing frequency appear adequate?
Yes No NA NE
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Comment: The Malllard Creek faciity is undergoing several construction, upgrade projects. Two of four filter
units were replaced with new rotating disk filter units and typical scour and backwashing
operations may change with this new technology.
Treatment Disinfection
Is the system working?
Do the fecal coliform results indicate proper disinfection?
Is there adequate detention time (>=30 minutes)?
Is the system properly maintained?
If gas, does the cylinder storage appear safe?
Is the fan in the chlorine feed room and storage area operable?
Is the chlorinator accessible?
If tablets, are tablets present?
Are the tablets the proper size and type?
Is contact chamber free of sludge, solids, and growth?
If UV, are extra UV bulbs available?
If UV, is the UV intensity adequate?
# Is it a dual feed system?
Does the Stationary Source have more than 2500 Ibs of Chlorine (CAS No. 7782-50-5)?
If yes, then is there a Risk Management Plan on site?
If yes, then what is the EPA twelve digit ID Number? (1000-
If yes, then when was the RMP last updated?
Comment: MRO staff only viewed the WTP effluent flow at the reclaimed system sampling building,
treatment at the new rotating disk filters and UV and the reclaimed water chlorination / liquid
chlorine storage. Per previous inspection reports, at most 1100 Ibs. of chlorine is stored on -site.
See additional comments in the summary section.
Yes No NA NE
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Page 4 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 12/15/2020 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Record Keeping
Is a copy of current permit available?
Are monitoring reports present: NDMR?
NDAR?
Are flow rates less than of permitted flow?
Are flow rates less than of permitted flow?
Are application rates adhered to?
Is GW monitoring being conducted, if required (GW-59s submitted)?
Are all samples analyzed for all required parameters?
Are there any 2L GW quality violations?
Is GW-59A certification form completed for facility?
Is effluent sampled for same parameters as GW?
Do effluent concentrations exceed GW standards?
Are annual soil reports available?
# Are PAN records required?
# Did last soil report indicate a need for lime?
If so, has it been applied?
Are operational logs present?
Are lab sheets available for review?
Do lab sheets support data reported on NDMR?
Do lab sheets support data reported on GW-59s?
Are Operational and Maintenance records present?
Were Operational and Maintenance records complete?
Has permittee been free of public complaints in last 12 months?
Is a copy of the SOC readily available?
No treatment units bypassed since last inspection?
Yes No NA NE
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Comment: Most questions are not applicable, as this is a Reclaimed Water permit that has been inactive in
recent years. The facility submits the required NDMRs stating no flow. All logs, O&M and data
records are the same for the NPDES permit and were not reviewed during this site visit to limit
in -door meetings amidst current Covid-19 concerns. Per discussion with Shannon Sypolt, CW
lab does all analyses and enters results on-line, which then auto -populates their report forms -
there are no separate "lab reports" to review. See additional comments in the summary section.
End Use -Reuse
Is the acreage in the permit being utilized?
Does the acreage specified in the permit correspond to the measured acreage at the site?
Are all essential units provided in duplicate?
Is an automatically activated standby power source available?
Is the equalization capacity adequate?
Yes No NA NE
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Page 5 of 6

Permit: WQ0013252 Owner - Facility: Charlotte Water
Inspection Date: 12/15/2020 Inspection Type : Compliance Evaluation
Reason for Visit: Routine
Is aerated flow equalization present?
Has the turbidity meter been calibrated in the last 12 months?
Does the turbidity meter have recording capabilities?
Is all flow diverted at the appropriate times?
Is all upset wastewater diverted from reuse storage unit?
Is all upset wastewater treated, retreated, or disposed of acceptably?
Is upset wastewater treated prior to discharge to irrigation storage?
Is public access restricted from irrigation area during active site use?
If golf course, is a sign posted in plain sight on the club house?
Is the cover crop acceptable?
Are buffers adequate?
Is the site free of ponding/runoff?
Is the acreage in the permit being utilized?
Is the application equipment acceptable?
Is the application area free of limiting slopes?
How close is the closest water supply well?
Are any supply wells within the CB?
Are any supply wells within 250' of the CB?
Is municipal water available in the area?
Are GW monitoring wells required?
Are GW monitoring wells located properly w/ respect to RB and CB?
Are GW monitoring wells properly constructed, including screened interval?
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Comment: The turbidity meter questions relate to this Reclaimed Water permit, but the typical wastewater
irrigation questions do not. The system currently is not utilized. There is no groundwater
monitoring associated with this permit. CW will need to provide the required annual end -user
training prior to restarting distribution to the system. The current end users are a county owned
park and golf course, both of which should be revisited when the system is restarted.
Page 6 of 6