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Home My WebLink AboutWQCS00123_Compliance Evaluation Inspection_20210324ROY COOPER Governor M[CHAEL 5. REGAN secretary S. DANIEL SMITH Director Amanda Berger Aqua North Carolina Inc 202 Mackanan Ct Cary, NC 27511-6447 NORTH CAROLINA En viraru ien tar Quality March 18, 2021 SUBJECT: Compliance Inspection Report Woodlake Country Club Collection System Collection System Permit No. WQCS00123 Moore County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Woodlake Country Club Collection System on 3/17/2021. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Collection System Permit No. WQCS00123. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. The Woodlake Country Club Collection System is run by knowledgeable personnel with excellent record Keeping. Improvement plans such as a Main Line Repair Schedule were readily available in addition to maintenance logs and maps in ArcGIS format. The inspected pump stations were orderly operating properly. All 12 duplex stations within the system are equipped with SCADA, and was functional for each of the stations inspected. If pump alarms are triggered, there is a second light on all pumps that flashes, signaling that SCADA has been activated to call/text staff. DE Nora. ti.a rj . r.. a Department of E n v roamer. ta: Q o-a :ty I Q :v s5a r. of Water Resources Fa}ettev e Aeg:ora Off a 1225 Greer, Street, 5ute 714 I Fayetter;ie, North £sroEra 23301 91.7.-433-33 If you should have any questions, please do not hesitate to contact Danielle Simpson with the Water Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at danielle.simpson@ncdenr.gov. Sincerely, —Doc_uSiggnnedd by: Q -5189C2D3DD5C42B... J. Trent Allen, Regional Supervisor Water Quality Regional Operations Section Fayetteville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS Cc: WQS Fayetteville Regional Office (DS) PERCS Compliance/Enforcement Unit North CarolinaDepart anentofEnvironments] Qu ity I Division of Water Resources Fayetteville Regional Off 1225 Green St reet, Suite 714 I Fayetteville, North Cafofma 28301 910-4333300 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Compliance Inspection Report Permit: WQCS00123 SOC: County: Moore Region: Fayetteville Effective: 05/02/18 Expiration: 03/31/26 Effective: Expiration: Owner : Aqua North Carolina Inc Facility: Woodlake Country Club Collection System 202 Mackanan Ct Contact Person: Amanda Berger Title: Compliance Manager Directions to Facility: System Classifications: CS2, Primary ORC: Jonathan Daniel Odom Secondary ORC(s): James Garvin Williams On -Site Representative(s): Related Permits: Certification: 1008946 1009291 NC0061719 Aqua North Carolina Inc - Woodlake Country Club WWTP Inspection Date: 03/17/2021 Primary Inspector: Danielle SiSig mped ysor ocu Secondary Inspectors): '-A99 04FAED5. 494 Stepp teD Ia ed by: Reason for Inspection: Routin Rt6yuglebg.9445AM 10.14,v6eHe U� ovL "-8C7638281DAB46D... 3/24/2021 Cary NC 275116447 Phone: 919-653-6965 Phone: 919-710-2074 910-783-6817 Exit Time: 12:30PM 3/18/2021 Phone: 910-433-3334 3/18/2021 Inspection Type: Collection System Inspect Non Sampling '-9C DC42 Permit Inspection Type: Collection518 syste3mDD5manBagement and operation Facility Status: Compliant Question Areas: ▪ Miscellaneous Questions II Capital Improvement Plan ▪ Inspections ▪ Lines (See attachment summary) Not Compliant ▪ General ▪ Map ▪ Spill Response Plan ▪ Manholes ▪ Sewer & FOG Ordinances ▪ Reporting Requirements ▪ Spills ▪ Pump Stations Page 1 of 7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Inspection Summary: The Woodlake Country Club Collection System is run by knowledgeable personnel with excellent record keeping and documented maintenance. As a private collection system they go above and beyond by having detailed improvement plans such a main line repair schedule. Detailed maps of the sewer system are in ArcGIS format. Weekly inspections and functionality tests are run on each pump station. There is also documentation of previous camera inspections, smoke tests, CCTV inspections/pipe cleaning. Recently, one of the HPLs for this system was bored under the lake. Any updates to HPLs are reflected in GIS accordingly. The spill response plan includes information such as 24-hour contact numbers, cleanup and mitigation procedures, access to contractors, response time, and spill assessment guidelines. Right-of-ways and aerial lines were all maintained with no visible issues. Gravity sewer cleaning and jetting were organized, with 10,970.4 feet being cleaned in 2020. Manholes appeared in good order with no signs of depressions or overflows surrounding them. There was a bit of debris in the manhole across from lift station #10 (Daphne), potentially due to low flow, but is worth keeping an eye on. Several lift stations were inspected and all were in good working order. All 12 duplex stations within the system are equipped with SCADA, and was functional for each of the stations inspected. If pump alarms are triggered, there is a second light on all pumps that flashes, signaling that SCADA has been activated to call/text staff. Page 2 of 7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine General Is there a properly designated primary ORC and at least one back-up of proper grade? Are logs being reviewed by the system management or owner on a regular basis? # What is that frequency? # Are there any issues being addressed currently or any in the planning stages? Is there a specific pump failure plan available for all pump stations? Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? Are new/significantly upgraded pump stations equipped with anti -corrosion materials? Does the permittee have a copy of their permit? # Is permit expiring within the next 6 months? If Yes, has the Permittee applied for renewal? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ Weekly basis ▪ ❑ ❑ ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ ❑ • ❑ ❑ ❑ ❑ • ❑ Comment: The permit expires on 03/31/2026. There have not been any new or significantly upgraded pump stations recently added. Spare parts and equipment are inventoried with a designated contractor Sewer and FOG Ordinances Is Sewer Use Ordinance (SUO) or other Legal Authority available? Does it appear that the Sewer Use Ordinance is enforced? Is there a Grease Control Program that legally requires grease control devices? What is the standard grease trap cleaning requirement in the FOG ordinance? Is Grease Control Program enforced via periodic inspections/records review? Is action taken against violators? # Have satellite systems adopted an equivalent or more stringent ordinance? Is grease/sewer education program documented with req'd customer distribution? # Are other types of education tools used like websites, booths, special meetings, etc? If Yes, what are they? (This can reduce mailing to annual.) Website Comment: Noncompliance/violators will ultimately lead to increased sewer costs for all residents. Capital Improvement Plan Has a Capital (CIP) or System Improvement Plan been developed and adopted? Is it designated for wastewater only or does it have a dedicated section? Does CIP cover three to five year period of earmarked improvements? Does CIP include description of project area? Does CIP include description of existing facilities? Does CIP include known deficiencies? Does CIP include forecasted future needs? Comment: Documentation of plans and upgrades, as well as a main line repair schedule. Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ • ❑ ❑ N/A ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE ❑ ❑ • ❑ ❑ ❑ • ❑ Page 3 of 7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Map Is there a overall sewer system map? Does the map include: Pipe Type (GS/FM) Pipe sizes Pipe materials (PVC, DIP, etc) Pipe location Flow direction Approximate pipe age Pump station ID, location and capacity # Force main air release valve location & type # Location of satellite connections Is the map being updated for changes/additions within 1 year of activation? Comment: ArcGIS is used for sewer system mapping. Reporting Requirements # Have there been any sewer spills in the past 3 years? If Yes, were they reported to the Division if meeting the reportable criteria? If applicable, is there documentation of press releases and public notices issued? Is an Annual Wastewater Performance Report being filed with the Division, if required? Is the report being made available to all its sewer customers? # How is it being made available? Comment: There have not been any sewer spills in the past three years. Inspections Are adequate maintenance records maintained? Are pump stations being inspected at the required frequency? # Is at least one complete functionality test conducted weekly per pump station? Is there a system or plan in place to observe the entire system annually? Is the annual inspection documented? # Does the system have any high -priority lines/locations? Are inspections of HPL documented at least every 6 months? Are new lines being added to the HPL list when found or created? Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ Yes No NA NE ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ N/A Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Comment: HPLs are inspected weekly. When found or created, new lines are added to the HPL list regularly via updates in ArcGIS. Pump stations are inspected weekly with a complete functionality test, documented on logs found at each pump station. Spill Response Action Plan Is a Spill Response Action Plan available? Yes No NA NE Page4of7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Is a Spill Response Action Plan available for all personnel? Does the plan include: 24-hour contact numbers Response time Equipment list and spare parts inventory Access to cleaning equipment Access to construction crews, contractors, and/or engineers Source of emergency funds Site sanitation and cleanup materials Post-overflow/spill assessment Does the Permittee appear to respond within 2 hours of first knowledge of a spill? Comment: Spills Is system free of known points of bypass? If No, describe type of bypass and location Are all spills or sewer related issues/complaints documented? # Are there repeated overflows/problems (2 or more in 12 months) at same location? # If Yes, is there a corrective action plan? Comment: No repeated overflows/problems at the same location in the past 12 months. Lines/Right-of-Ways/Aerial Lines Please list the Lines/Right of Ways/Aerial Lines Inspected: The HPLs were inspected, as well as several right-of-ways. Are right-of-ways/easements maintained for full width for access by staff/equipment? If No, give details on temporary access: Is maintenance documented? Are gravity sewer cleaning records available? Has at least 10% of lines older than 5 yrs been cleaned annually? Were all areas/lines inspected free of issues? Comment: In 2020, 10,970 feet were cleaned/jetted. Manholes Please list the Manholes Inspected: Several manholes were inspected throughout the inspection. Are manholes accessible? # Are manhole covers/vents above grade? Are manholes free of visible signs of overflow? Are manholes free of sinkholes and depressions? • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE Yes No NA NE • ❑ ❑ ❑ • ❑ ❑ ❑ Page5of7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Are manhole covers present? # Are manholes properly seated? # Are manholes in good condition? # Are inverts in good condition? Is flow unrestricted in manholes? Are manholes free of excessive amounts of grease? Are manholes free of excessive roots? Are manholes free of excessive sand? Are manhole vents screened? Are vents free of submergence? Are manholes free of bypass structures or pipes? Comment: Pump Stations Please list the Pump Stations Inspected: Pump stations inspected include Woodlake #4, #5, #7, and #10 (Cranes Cove, River Birch, Applewood and Daphne). # Number of duplex or larger pump stations in system # Number of vacuum stations in system # Number of simplex pump stations in system # Number of simplex pump stations in system serving more than one building How many pump/vacuum stations have: # A two-way "auto polling" communication system (SCADA) installed? # A simple one-way telemetry/communication system (auto -dialer) installed? For pump stations inspected: Are they secure with restricted access? Were they free of by-pass structures/pipes? Were wet wells free of excessive grease/debris? # Do they all have telemetry installed? Is the communication system functional? Is a 24-hour notification sign posted ? Does the sign include: Owner Name? Pump station identifier? # Address? Instructions for notification? 24-hour emergency contact numbers? Are audio and visual alarms present? • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Yes No NA NE 12 0 0 0 12 0 • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page6of7 DocuSign Envelope ID: 8173B525-33D5-4E63-BE80-BA2B452F2FB3 Permit: WQCS00123 Owner - Facility:Aqua North Carolina Inc Inspection Date: 03/17/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine Are audio and visual alarms operable? # Is there a backup generator or bypass pump connected? If tested during inspection, did it function properly? Is the back-up system tested at least bi-annually under normal operating conditions? # Does it have a dedicated connection for a portable generator? # Is the owner relying on portable units in the event of a power outage? # If Yes, is there a distribution plan? If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan? All pump stations rely on portable generators in the event of a power outage. These generators are stored with a local contractor until needed. # Does Permittee have the approved percentage of replacement simplex pumps? Is recordkeeping of pump station inspection and maintenance program adequate? Do pump station logs include at a minimum: Inside and outside cleaning and debris removal? Inspecting and exercising all valves? Inspecting and lubricating pumps and other equipment? Inspecting alarms, telemetry and auxiliary equipment? Comment: All pump stations rely on portable generators in the event of a power outage. • ❑ ❑ ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ • ❑ ❑ ❑ Page 7 of 7