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Home My WebLink AboutWQ0009772_NOD-2021-MV-0005 NOV-2021-MV-0016_20210308rAllCarolina Water Service 4imi of North Caroline March 8, 2021 Robert Tankard, Asst. Regional Supervisor Water Quality Regional Operations Section Washington Regional Office 943 Washington Square Mall Washington NC 27889 Subject: Notice of Deficiency: NOD-2021-MV-0005 Notice of Violation: NOV-2021-MV-0016 Monteray Shores WWTP Permit WQ0009772 Dear Mr. Tankard: In reference to the Notices of Deficiency and Violation dated February 10, 2021, and received by CWS on February 24th, we offer the following response: We were issued a modified permit on September 1, 2020 in which sampling frequency increased from weekly to three times per week. Due to an internal communication failure, the new permit was not shared with the facility ORC resulting in monitoring frequency violations until the issue was discovered following a conversation with Regional Office staff in early February. The issue has been resolved and sampling has been initiated at the required frequency. Carolina Water Service has implemented a new permit receipt procedure in which all stakeholders will be accountable to share, review, and acknowledge receipt. We sincerely regret this oversight. If further information or clarification is needed, please contact me or Dana Hill, Operations Director, at 252-269- 2540. Respectfully, Brent Milliron Regulatory Compliance Manager Enclosure: "Wastewater Permit Rollout Process" cc: Sarah Toppen — Environmental Specialist II, Washington Regional Office Dana Hill — Director of Operations, CWSNC Lane Chilton - Area Manager, CWSNC • 4944 Parkway Plaza Blvd. Suite 375 • Charlotte, North Carolina 28217 • 800-525-7990 Wastewater Permit Rollout Process 11011 Carolina Water Service of North CarolinaTM blue granite water company-M 02/22/2021 Version 1.0 Whenever a draft or new wastewater discharge permit is issued and received for a wastewater treatment plant, the following process shall be followed to ensure full compliance of such facility. 1. New draft permit is received from NCDWR/SCDHEC. Director of State Operations emails to Area Manager, ORC, Regional Compliance Manager, and copies Administrative Assistants to post on server. 2. Area Manager, Compliance Manager have (10) days to respond to the Director with comments/concerns or changes of the draft permit review. 3. The Director shall inform the NC/SC permitting section in writing of any concerns within (30) day allotted time frame for review. 4. When the official permit is received it shall be stamped with the date it was received and copy of the permit sent to the following: Director of Operations, Regional Compliance Manager and Administrative Assistants shall post to the server. 5. The Director will email the official permit to the Area Manager and ORC of said treatment facility. 6. The Area Manager will immediately set-up a meeting with the ORC and review the permit in its entirety with the ORC noting any changes in the permit as well as the effective date of the permit. 7. The Area Manager will confirm to the Director once the permit review has been conducted with the ORC via a written email. This email must be received within (5) days of receiving the new permit or sooner depending on the effective date of the newly issued NPDES permit. 8. The ORC will be responsible to inform the laboratory if more sample containers are needed. 9. The ORC will provide a copy of the new permit to the laboratory that does the analytical testing for that treatment facility. 10. Once the new permit is active the permit shall be reviewed by the Area Manager and ORC on a quarterly basis and whenever there are staff changes at the facility. FLOW DIAGRAM (Reference Only) Director of Ops emails New DRAFT Permit to AM, ORC and Compliance Mgr. AM, ORC and Compliance Mgr. provide feedback to Director of Ops within 10 Days Director of Ops alerts state agency of any concerns. Final Permit is received, date stamped and sent to Director of Ops and Compliance Mgr. Director of Ops emails Final Permit to AM and ORC AM and ORC will meet immediately to review permit. ORC will contact laboratory to inform them of any changes: parameters, frequency, or limits. Each active permit will be reviewed when any staff changes occur or at a minimum, quarterly. opy Admin Assistants to post on server. Admin Assistants post copy on server AM confirm with Director of Ops via email a review has been completed.