WQCS00253_Regional Office Historical File Pre 2018 (4)

Water Resources
ENVIRONMENTAL QUALITY
December 1, 2016
Mr. Tony Konsul, Regional Manager
Carolina Water Service of NC Inc.
P.O. Box 240908
Charlotte, North Carolina 28224
tfr=MCC O X
E1 L C �
Governor
DONALD R. VAN DER VAART
Secretary
S. JAY ZIMMERMAN
Subject: Compliance Evaluation Inspection
Bradfield Farms Collection System
Permit No. WQCS00253
Cabarrus County
Dear Mr. Konsul:
Director
Enclosed is a copy of the Compliance Evaluation Inspection Report for the inspection
conducted at the subject facility on November 28, 2016 by Mr. Barry Love of this Office. The
assistance of Mr. Mark Haver was greatly appreciated. Please inform the Operator -in -
Responsible Charge of our findings by forwarding a copy of the enclosed report.
Please take ' special note of the comments in each section of the inspection report for areas
which may need to be improved upon or addressed. The inspection report should be self-
explanatory; however, should you have any questions concerning this report, please do not
hesitate to contact Mr. Love at [phone].
Sincerely,
•
W. Corey Basinger, Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations. Section
Division of Water Resources, NCDEQ
Attachment: Inspection Report —November 2016
MRO file
PERCS
State of North Carolina I Environmental Quality I Water Resources 1 Water Quality Regional Operations
Mooresville Regional Office' 610 East Center Avenue, Suite 301 I Mooresville, North Carolina 28115
704 6631699

Permit:, WQCS00253 7-
SOC:
County: Cabanus
Region: Mooresville
Contact Person: Martin Lashua
Directions to Facility:
System Classifications: CS2,
Primary ORC: Mark Richard Haver
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Compliance Inspection Report
Effective: 06/01/13 • Expiration: 05/31/18 Owner :. Bradfield Farms Water Company
'Effective: Expiration: Facility: Bradfield Farms Collection System
PO Box 240908
Charlotte NC 282240908
Title: Regional Manager Phone: [phone]
Certification: 992155 Phone:. [phone]
NC0064734 Bradfield Farms Water Company - Bradfield Farms WWfP
Inspection Date: 11/28/2016
Primary Inspector: Barry F Love
Secondary Inspector(s):
Entry Time: 09:30AM
Exit Time: 12:30PM
Phone: [phone] Ext.263
Reason for Inspection: . Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation ,
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions
IIII Records
1. Pump Station
(See attachment summary)
▪ Performance Standards
▪ Monitoring & Rpting Regmts
▪ Manhole
Operation & Maint Regmts
II Inspections
111 Lines
Page: 1

Permit WQCS00253
Inspection Date: 11/28/2016
Owner - Facility: Bradfield Farms Water Company
Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Inspection Summary:
Page: 2

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metry equipped pump stations inspected at least once a week?
Are SCADA or to
Are records available that document citizen complaints?
# Has there been an observation of remote areas in the last year?
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# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
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# Is permittee compliant with all compliance
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Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby. equipment?
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
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ppnnit WQCo00253 Owner ' Facility: Bradfield Farms Water Company
.
'Inspection Date: 11128/206 Inspection Type: Collection System Inspect Non Sampling. Reason for Visit Routine
Operation & Maintenance Renuiremunts;
Are maintenance records for rigm*f-waysavailable?
Are nu»t-owwoyocurrently accessible inthe event -of amemergency?
Are system cleaning records available?
Has ouleast 10%o[system been cleaned annually?
What areas are scheduled for cleaning in the next 1umonths?
Is a Spill Response Action Plan available?
Does 'the plan inmquo
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24-hvu contact numbers
eesponsetime
Equipment list and spare parts inventory
Access mcleaning equipment
Access mconstruction crews, contractors, and/or engineers
Source ofemergency funds
Site sanitation and cleanup materials
P,bvt-ovamuwmspmoemmmmmnt
|ouSpill Response Action Plan available for all, personnel? '
|othe spare parts inventory oue quumv
-- -- ----
Comment Gonotoamore computer based record kaapnqnymtam. Althouqhitappeared that records .
were kept for all activities, was more difficult for review. The system consists of83.G44Ifofline.
.6,400 If of line was cleaned in 2015, and 6,632 was cleaned in 2016.
Performance Standards
IsPublic Edu�dm/Pmgmmhxumo�o�ou�xo and documented?
What educational tools are used?
aunu mailers with bills twice u
wSewer Use Ordinance/Legal Authority available? '
Does itappear that the Sewer Use Ordinance menforced?
IsGrease Trap Ordinance available?
'
IsSeptic Tank Ordinance available (as applicable, �e.annexation)
List enforcement actions byponnittonifany, inthe last 1umonths
Has an acceptable Capital Improvement Plan (CIP) been implemented?
Does [:padnmooshort tem\noodu andjong4rrnrmaoternlanY concepts?
' Does CIPoove,three mfive year ponour
Does CIpinclude Goal temo
'DvdsCIP include description m[project area?
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Yes mnwxms�
4
_

Permit WQCS00253 Owner - Facility: Bradfield Farms Water Company
Inspection Date: 11/28/2016 Inspection Type Collection System Inspect Non Sampling
Reason for Visit: Routine
Performance Standards Yes No NA NE
Does CIP include description of existing facilities? M • ❑ ❑ ❑
Does CIP include known deficiencies? • ❑ ❑ ❑
Does CIP include forecasted future needs? 1 ❑ ❑ ❑
Is CIP designated only for wastewater collection and treatment? ❑' ❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
Is system free of known points of bypass? MOOD
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? II ❑ ❑ ❑
# Does the sign include:
Instructions for notification? •❑ ❑ ❑
Pump station identifier? ❑ ❑ ❑
24-hour contact numbers •❑ ❑ ❑
If no, list deficient pump stations
# Do ALL pump stations have an "auto palling" feature/SCADA? ❑ ❑ ❑
Number of pump stations 2
Number of pump stations that have SCADA 2
Number of pump stations that have Simple telemetry 0
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements o.
# Does the permittee have a root control program? ❑ ❑ III ❑
# If yes, date implemented?
Describe:
Comment:
Records Yes No NA NE '
Are adequate records of all SSOs, spills and complaints available? II DI ❑ ❑
Are records of SSOs that are under the reportable threshold available? •❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ � ❑
if yes, is there a corrective action plan? ❑ ❑ II❑
Is a map of the system available? •❑ ' ❑ ❑
Does the map include:
Pipe sizes ❑ ❑ ❑
Page: 5

Permit: WQCS00253
e • Collection System Inspect. Non Sampling
ection Date: 11/28/2016
Yes No NA NE
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Approximate pipe age
Number of service taps
Pump stations and capacity
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
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GIS based information.
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Pump station type
# Is general housekeeping acceptable?
Are all pumps present?
Are all pumps operable?
Are wet wells free of excessive debris?
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Is "auto polling" feature/SCADA present?
Is "auto polling" feature/SCADA operational?
Is simple telemetry present?
Is simple telemetry operational?
Are audio and visual alarms present?
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permit WQCS00253 Owner'- Facility: Bradfield Farms Water Company
Inspection Date: 11/28/2016 , Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
PEACH ORCHARD -
Pump Station Yes No NA NE
Can the emergency generator run the pumps? M . ❑ ❑ ❑
Is the pump station equipped for quick hook-up? ❑ ❑ ❑
Is the generator operable? ❑ ❑ ❑
# Is fuel in tank and sufficient? 1111011.E1 •
Is the generator inspected according to their schedule? •❑ ❑ ❑
Is a 24-hour notification sign posted? •❑ ❑ ❑
Does it include:
Instructions for notification? •❑ ❑ ❑
Pump station identifier? � ❑ ❑ ❑
Emergency phone number •❑ ❑ ❑
Is public access limited? MEIDE1
Is pump station free of overflow piping? •❑ ❑ ❑
Is the pump station free of signs of overflow? •❑ ❑ ❑
Are run times comparable for multiple pumps?
Comment: High water float was pulled and audible/visual and SKADA worked. The generator was cranked.
PEACH ORCHARD - 1st manhole upstream of PS
Manhole
Is manhole accessible?
# Is manhole cover/vent above grade?
Is the manhole free of visible signs of overflow?
Is the manhole free of sinkholes and depressions?
Is manhole cover present?
# Is manhole properly seated?
# Is manhole in good condition?
# Is invert in good condition?
Is line free -flowing and unrestricted in manhole?
Is manhole free of excessive amounts of grease?
Is manhole free of excessive roots?
Is manhole free of excessive sand?
Is manhole's extended vent screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment: 8-inch line flowing freely at 1/4 capacity.
Yes No NA NE
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Page: 7

Permit WQCS00253 Owner - Facility: Bradfield Farris Water Company
Inspection Date: 11/25/2016 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine.
PEACOCK LANE -
Pump Station
Pump station type
Are pump station logs available?
Is it accessible in all weather conditions?
# Is general housekeeping acceptable?
Are all pumps present?
Are all pumps operable?
Are wet wells free of excessive debris?
Are upstream manholes free of excessive debris/signs of overflow?
Are floats/controls for pumps/alarms operable?
Is "auto polling" feature/SCADA present?
Is "auto polling" feature/SCADA operational?
Is simple telemetry present?
Is simple telemetry operational?
Are audio and visual alarms present?
Are audio and visual alarms operable?
Is the Pump station inspected as required?
Are backflow devices in place?
Are backflow devices operable?
Are air relief valves in place?
Are air relief valves operable?
# Is an emergency generator available?
Can the emergency generator run the pumps?
Is the pump station equipped for quick hook-up?
Is the generator operable?
# Is fuel in tank and sufficient?
Is the generator inspected according to their schedule?
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Is pump station free of overflow piping?
Is the pump station free of signs of overflow?
Yes No NA NE
Duplex
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Page: 8

Permit WQCS00253 Owner - Facility: Bradfield Farms Water Company
Inspection Date: 11/28/2016 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: - Routine
PEACOCK LANE -
Pump Station
Are run times comparable for multiple pumps?
Comment:
PEACOCK LANE - 1st manhole upstream of PS
Manhole
Is manhole accessible?
# Is manhole cover/vent above grade? -
Is the manhole free of visible signs of overflow?
Is the manhole free of sinkholes and depressions?
Is manhole cover present? -
# Is manhole properly seated?
# Is manhole in good condition?
# Is invert in good condition?
Is line free -flowing and unrestricted in manhole?
Is manhole free of excessive amounts of grease?
Is manhole free of excessive roots?
Is manhole free of excessive sand?
Is manhole's extended vent screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment: . Two 8-inch lines coming in free flowing at approximately 1/4 capacity.
WALKWAY -
Lines/Right-of-Ways/Aerie) Lines -
Is right-of-way accessible for emergency?
Is right-of-way free of sinkholes or depressions?
Is line/right-of-way free of evidence of leakage?
# Are there areas of exposed line?
# Is any exposed line constructed of ductile iron or other approved material?
Are water crossing and supports in good condition?
# Is right-of-way free of non -utility motorized traffic?
Is line free of visible damage?
# Are there siphons in this system?
If yes, are they maintained and documented?
• . Yes No NA NE
' Yes No NA NE
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Page: 9

Permit: WQCS00253
Inspection Date: 11/28/2016
Owner - Facility: Bradfield Farms Water Company
Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
WALKWAY -
Lines/Right-of-Ways/Aeriel Lines
Yes No NA NE
Comment: The right of way appeared to be well maintained. A walkway follows a portion of the right of way.
No problems were observed at the aerial over Reedy Creek. The pipe is approximately 1 foot
above the water.
Page: 10

Pigs
Carolina Water Service
Iwo of North CarolinaTM Laser1Ce
November 13, 2019
Corey Basinger, Regional Supervisor
Division of Water Resources
Water Quality Regional Operations Section
610 East Center Avenue, Suite 301
Mooresville, NC 28115
RECEIVEDINCDENRIDWR
NOV I b 2019
WQROS
MOORESVILLE REGIONAL OFFICE
Subject: Notice of Violation,
Tracking Number-NOV-2019-PC-0713
--Hemby Acres Wastewater Collection System, WQCS00233
Union County, NC
Dear Mr. Basinger,
This letter is in response to the Notice of Violation issued to the Hemby Acres Wastewater
Collection System in Union County, NC. The issues noted within the inspection report have been
addressed. Please review the corrective actions and explanations below;
1. Pump Station Visits — The operator that was designated to routinely oversee the
collection system is no longer employed by Carolina Water Service of North
Carolina. CWSNC has adopted a new protocol, which will require visitation to the
pump stations at least twice per week and ideally three times per week. These visits
will be logged to ensure compliance with our current permit. Electronic keys will be
utilized at each lift station site at Hemby Acres which log the time and date the
operator was on site.
2. Right of Way — The Oak Grove lift station #3 right-of-way outfalls were observed to
be overgrown and needed clearing. The area has been cleared and made easily
accessible to allow for routine inspections and maintenance. It should be noted that
this easement is located in a flood plain and is not always accessible for clearing due
to wet conditions. Please see enclosure labeled "A ".
• 4944 Parkway Plaza Blvd. Suite 375
• Charlotte, North Carolina 28217 • 800-525-7990

3. Manhole Vent Screens — It was documented that there were vent screens missing
during the inspection. All vents that were inspected have new screens installed, and
all other manhole vents within the collection system have been inspected to ensure all
vents are properly screened and in good repair. Please see enclosure B.
4. Signage — The inspector, (Mr. Tony Parker), documented on the inspection that the
signage at each pump station visited needed a physical address location identifier.
In the permit issued by NCDENR (WQCS00233), Section I.9 states: "Each pump
station shall be clearly and conspicuously posted with a pump station identifier and an
emergency contact telephone number..." There is no mention of a requirement to post
the physical address.
This would be difficult to provide due to the location of some of the lift stations being
in easements and rights -of -ways that cannot be represented by a physical address. We
have a unique identifier for each pump station in Hemby Acres. Therefore, we
respectfully request that this violation be rescinded. Please see enclosure C.
Carolina Water Service of North Carolina takes Notice of Violations seriously and apologizes for
these oversights We strive to be good stewards of the environment and the communities in which
we serve. We have reviewed and implemented procedures to ensure that we maintain compliance
with our issued permit.
If you have any questions or would like additional information please feel free to contact me at
[e-mail] or (704)-319-0516.
Mark Haver
Area Manager
Enclosure; Attachment A, B, C

RECEIVEDIN CDENR8DVVR
15 YOiD
VVOR0S
MO0RESV|LLEREGIONAL OFFICE

RECEIVEDINCDENR/DWR
NOV 152019
WQROS
MOORESVILLE REGIONAL OFFICE

RECEIVED/NCDENR/DWR
NOV 15 2019
WQROS
MOORESVILLE REGIONAL OFFICE
ATTACHMENT C: