WQCS00233_Regional Office Historical File Pre 2018 (2)

January 12, 2016
Martin J. Lashua
Carolina Water Service Inc. of North Carolina
PO Box 240908
Charlotte, NC 28224-0908
SUBJECT: NOTICE OF VIOLATION
Tracking Number: NOV-2015-DV-0293
Sanitary Sewer Overflows - November 2015
Collection System Permit No. WQCS00233
Hemby Acres Collection System
Union County
Dear Mr. Lashua:
The self -reported Sanitary Sewer Overflow (SSO) 5-Day Report submitted by Carolina Water Service Inc of North
Carolina indicates violations of permit conditions stipulated in the subject permit and North Carolina G.S. 143-215.1.
Violations include failing to effectively manage, maintain, and operate the subject collection system so that there is
no SSO to the land or surface waters and making an outlet to waters of the State for purposes of G.S.
143-215.1(a)(1), for which a permit is required.
Specific incident(s) cited in the subject report include the following:
Total Vol
Total Surface
Incident Start Duration Vol Water
Number Date (Mins) Location Cause (Gals) (Gals) DWR Action
201501621 11/9/2015 180 —200 ft from intersection Inflow and Infiltration, 900 900 Notice of Violation
of Idlewild and Mill Grove Severe Natural
Roads Condition
Remedial actions, if not already implemented, should be taken to correct the above noncompliance.
State of North Carolina I Environmental Quality I Water Resources
610 East Center Avenue, Suite 301, Mooresville, NC 28115
704-663-1699

If you have any questions, please do not hesitate to contact Barbara Sifford with the Water Quality Section in
the Mooresville Regional Office at 704-663-1699 or via email at Barbara.Sifford@ ncdenr.gov.
Sincerely,
W. Corey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Mooresville Regional Office
Division of Water Resources, NCDEQ
Cc: Mooresville Regional Office — WQCS00233 File
Central Files, Water Quality Section
State of North Carolina I Environmental Quality I Water Resources
610 East Center Avenue, Suite 301, Mooresville, NC 28115
704-663-1699

(°7
Utilities, Inc.®
W. Corey Basinger
Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources
610 East Center Avenue, suite 301
Mooresville, NC 28115
Ref: Hemby Acres — WQCS00233
NOV — 2015-DV-0293
Sanitary Sewer Overflow — November 9, 2015
Dear Mr. Basinger,
RECEIVED/NCDENR/DWR
1-LH 52016
WQROS
February 04, 2016 MIOORESVILLE REGIONAL OFFICE
I am writing to provide additional information regarding the above noted sanitary sewer overflow. On 11/9/15 at
approximately 3:00 pm Carolina Water Service Inc. of NC received a telephone call from: Union County informing us of a
manhole that was overflowing near the intersection of Idlewild Road and Mill Grove Road. Our staff were on site at
approximately 3:10 pm to investigate the incident.
When operations staff arrived they found the stream "Fork Crooked Creek" had breached its banks and was flooding the
area. The shopping center parking lot that was near the area was also flooded and rain water was inundating the
manhole. The manhole overflow was not due to a blockage of any kind but due to severe natural conditions and inflow
from the creek and other areas. The manhole was located in a high traffic area and nothing could be done until the
water receded since the whole area was flooded and under water.
The area had received an unprecedented amount of rainfall for nearly nine days straight. Our rain gauge located at our
wastewater treatment plant located in the same area recorded 5.42" of rainfall for the nine day time period. The day of
this particular event the area received 1.84" of rainfall. I have enclosed a copy of that report for your review.
The rain slowed and the water receded on 11/9/2015 at approximately 6:10pm at which time staff investigated the
collection system. Staff installed temporary bag inserts in manholes that were located near the creek and ditches until
such time a more permanent solution could be found. There were no known fish kills or other known impact to the
tributary.. There was no known impact to public health.
The staff of CWSNC takes pride in the compliance and environmental stewardship of our facility. Please accept this letter
as demonstration that the actions taken were prompt and complete and that the SSO was unintentional and due to
severe natural conditions.
a Utilities, Inc. company Carolina Water Service, Inc. of North Carolina
P.O. Box 240908 Charlotte, NC 28224 P: 704-525-7998 F: 704-525-8174
5701 Westpark Dr., Suite 10k Charlotte, NC 282171 www.uiwater.com

• Page 2 February 4, 2016
Should you have any further questions or if I can be of any further assistance please do not hesitate to contact me at
704-319-0523.
Sincerely,
Regional Manager
CC: Martin Lashua
Mark Haver
Robert Loper
Enclosure; (1) Rainfall Report

Hemby Acres Treatment Plant (Rain 'Gauge)
Es.09 in.
month
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Beverly Eaves Perdue
Governor
ATAt
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Coleen H. Sullins
Director
Mr. Carl Daniel, Vice President
Carolina Water Service
5701 Westpark Drive, Ste. 101
Charlotte, North Carolina 28224
Subject:
Dear Mr. Daniel:
March 13, 2009
Notice of Violation
Tracking No. NOV-2009-DV-0081
Collection System Permit
Number WQCS00233
Carolina Water Service Hemby Acres
en LS
Dee Freeman
Secretary
A review has been conducted of Hemby Acres' self reported Sanitary Sewer Overflows
(SSOs) 5-Day Report(s) for February 2009. This review has shown Hemby Acres to be in
violation of the requirements found in Collection System Permit WQCS00233 and/or G.S. 143-
215.1(a)(1). The violations that occurred during February 2009 are summarized in Attachment
A.
Remedial and corrective actions, if not already implemented, should be taken to prevent
further SSOs. As of December 1, 2007, any reportable SSO may be issued a Notice of Violation
(NOV) and some may be assessed a civil penalty. Civil penalties will be issued for SSOs based
on volume, volume reaching surface waters, duration and gravity, impacts to public health, fish
kills, and recreational area closures. Other factors considered in determining the amount of the
civil penalty are the violator's history of spills, the cost of rectifying the damage, whether the
spill was intentional, and whether money was saved by non-compliance.
Be advised that G.S. 143-215.6A provides for a civil penalty assessment of not more than
twenty-five thousand dollars ($25,000), or twenty-five thousand dollars ($25,000) per day when the
violation is of a continuing nature, against any person who is required but fails to apply for or to
secure a permit required by G.S. 143-215.1. Penalties may also be assessed for any damage to the
surface waters of the State that may result from the unpermitted discharge.
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] \ Customer Service: 1-877-623-6748
Internet: www.ncwaterquality.org
An Equal Opportunity \ Affirmative Action Employer — 50% Recycled/10% Post Consumer paper
NorthCarolina
Naturally

Mr. Carl Daniel
NOV-2009-DV-008 1
Page 2
The SSOs highlighted in Attachment A are overflows that the regional office has
determined, after review of the CS-SSO 5-day report, that may result in a civil penalty
assessment. You may provide any additional information for the justification of these SSOs
as to why these spills do not meet the criteria listed in this letter for civil penalty
assessment.
If you have any questions regarding this policy please do not hesitate to contact Mr. Lon
Snider or myself at 704-663-1699.
Sincerely,
Robert B. Krebs
Surface Water Protection Section Supervisor
Division of Water Quality
Mooresville Regional Office
Attachments
Cc: ORC System —Richard Alexander
PERCS Files
MRO CS Enforcement Files

Attachment A
CWS Hemby Acres Collection System
February 2009
Permit # Location Incident # Start Date 5 Day Gallons Enforcement Number Violation Action Causes
WQCS00233 Hemby Wood Drive 200900347 02/08/09 800 NOV-2009-DV-0081 Proceed to NOV Debris in line,

AIVA
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
December 16, 2009
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
# 7008 1140 0002 2716 7819
Mr. Carl Daniel, Vice President
Carolina Water Service
5701 Westpark Drive, Ste. 101
Charlotte, North Carolina 28224
Subject: Notice of Violation
Tracking No. NOV-2009-DV-0360
Collection System Permit
Number WQCS00233
Carolina Water Service Hemby Acres
Dear Mr. Daniel:
A review has been conducted of Hemby Acres self reported Sanitary Sewer Overflows
(SSOs) 5-Day Report(s) for November 2009. This review has shown Hemby Acres to be in
violation of the requirements found in Collection System Permit WQCS00233 and/or G.S. 143-
215.1(a)(1). The violations that occurred during November 2009 are summarized in Attachment
A.
Remedial and corrective actions, if not already implemented, should be taken to prevent
further SSOs. As of December 1, 2007, any reportable SSO may be issued a Notice of Violation
(NOV) and some may be assessed a civil penalty. Civil penalties will be issued for SSOs based
on volume, volume reaching surface waters, duration and gravity, impacts to public health, fish
kills, and recreational area closures. Other factors considered in determining the amount of the
civil penalty are the violator's history of spills, the cost of rectifying the damage, whether the
spill was intentional, and whether money was saved by non-compliance.
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115
Phone: [phone] Fax: [phone] \ Customer Service: 1-877-623-6748
Internet: www.ncwaterquality.org
An Equal Opportunity \ Affirmative Action Employer — 50% Recycled/10% Post Consumer paper
NorthCarolina
Naturally

Mr. Carl Daniel
NOV-2009-DV-0360
Page 2
Be advised that G.S. 143-215.6A provides for a civil penalty assessment of not more than
twenty-five thousand dollars ($25,000), or twenty-five thousand dollars ($25,000) per day when the
violation is of a continuing nature, against any person who is required but fails to apply for or to
secure a permit required by G.S. 143-215.1. Penalties may also be assessed for any damage to the
surface waters of the State that may result from the unpermitted discharge.
The SSOs noted in Attachment A under violation action as "Proceed to Enforcement " are
overflows that the regional office has determined, after review of the CS-SSO 5-day report, that
may result in a civil penalty assessment. You have 15 days from receiving this Notice of
Violation letter to provide any additional justification for the identified SSOs as to why
these spills do not meet the criteria listed in this letter for civil penalty assessment.
If you have any questions regarding this policy please do not hesitate to contact Mr. Lon
Snider or myself at 704-663-1699.
Sincerely,
Te3 6
Robert B. Krebs
Surface Water Protection Section Supervisor
Division of Water Quality
Mooresville Regional Office
Attachments
Cc: ORC System —Mark Haver
PERCS Files

Attachment A
Hemby Acres Collection System
November 2009
Permit # Location Incident # Start Date 5 Day Gallons Enforcement Number Violation Date Violation Action Cause: Grease
WQCS00233 Stoneridge Dr & Beacon Hills Rd 200902911 11/13/09 550 NOV-2009-DV-0360 11/13/09 Proceed to NOV Yes
7008 1140 0002 2716 7819
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SURFACE WATER PROTECTION
610 EAST CENTER AVE
SUITE 301
MOORESVILLE NC 28115
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Utilities, Inc,
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Mr. Robert B Krebs
Surface Water Protection Supervisor
Division of Water Quality
610 East Center Ave, Suite 301
Mooresville, NC 28115
December 21, 2009
Ref: Hemby Acres Collection System - WQCS00233
Tracking No. NOV-2009-DV-0360
Stone Ridge Drive SSO of 11/13/09
Dear Mr. Krebs,
DEC 2 8 2009
We are in receipt of your letter concerning the above referenced item. We believe due to our timely
response and the fact that the discharge was exceptional, unintentional, temporary and caused by
factors beyond our control a civil penalty would not be considered.
We received a telephone call from our afterhour's answering service at approximately 4:30 pm on
11/13/09 about a manholeoverflowing in the street at the intersection of Stone Ridge Drive near
Beacon Hills Road. Our on call staff was immediately dispatched and was on site within one hour. The
8" sewer main was determined to have a blockage due to rags, grease and roots. The operator
contacted a company to have the line jet cleaned and vacuumed. The blockage was cleared and the
overflow was stopped at approximately 7:30pm on 11/13/09. The overflow did reach a storm water
ditch but there was no impact to the stream or fish kills of any kind.
The sewer main on Stone Ridge Drive was previously cleaned on 3/9/09 as part of the collections
systems 10 % annual sewer maintenance cleaning. We have never had any prior problems with
overflows or blockages on this particular street. All areas were properly cleaned and lime applied to the
affected areas. There was no impact to public health and no public recreational areas were closed due
to the location of the spillage.
Should you have any further questions or if I can be of any further assistance please do not hesitate to
contact me at 704-525-7990 ext 218.
Sincerely
Anthony J Kons
Regional Manager
Cc: Martin Lashua
Mary Armentrout
Mark Haver
Utilities, Inc. c mpanyCarolina Water Service, Inc. of North Carolina
P.O. Box 240908 ' Charlotte, NC 28224 ' P: 704-525-7990 ' F: 704-525-8174
5701 Westpark Dr., Suite 101 0 Charlotte, NC 282170 www.uiwater.com