WQCS00122_Regional Office Physical File Scan Up To 2/8/2021

PAT MCCRORY
SyY
Water Resources
ENVIRONMENTAL QUALITY
March 23, 2016
Mr. Nathan Clark, Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, NC 28751
Subject: Permit No. WQCS00122
Town of Maggie Valley
Town of Maggie Valley Collection System
Haywood County
Dear Mr. Clark:
Governor
DONALD R. VAN DER VAART
Secretory
S: JAY ZIMMERMAN
Director
Division of Water Resources
MAR 2 9 2016
Water Gh ietity Pl�gionrl operations
Asheviiie Rc-pionai Office
In accordance with your application received February 29, 2016, we are forwarding herewith Permit No.
WQCS00122, dated March 23, 2016, to the Town of Maggie Valley for the operation and maintenance of the
subject wastewater collection system.
This permit shall be effective from September 1, 2016 until August 31, 2024 and shall be subject to the
conditions and limitations specified herein. It is your responsibility to thoroughly review this permit. Please
pay particular attention to the monitoring and reporting requirements in this permit and any special
conditions.
Changes have been made to the boiler plate language of the permit. Most of the changes are for clarification
purposes, however Condition 1(3) has been removed. The Department of Environmental Quality (DEQ)
believes that condition was included erroneously in previous permits. It was included based on proposed
rulemaking by EPA which was never promulgated and, in the continued absence of Federal regulations, DEQ
lacks authority to include such language in a permit. DEQ will continue to exercise enforcement discretion
when evaluating sanitary sewer overflows that may be considered to be beyond the reasonable control of the
Permittee. A highlighted copy of the permit identifying the changes made is available at:
http://Portal.ncdenr.org/web/wq/swp/ps/cs/­apps
For purposes of permitting, the collection system is considered to be any existing or newly installed system
extension'up to the wastewater treatment facility property or point of connection with a separately owned
sewer system. The collectionsystem is considered all gravity lines, pump stations, force mains, low pressure
sewer systems, STEP systems, vacuum systems, etc. and associated piping, valves and appurtenances that
help. to collect, manage and transport wastewater to a wastewater treatment plant under the Permittee's
ownership or maintained and operated by the Permittee through a perpetual legal agreement. Satellite
systems are systems tributaryto the Permittee's collection system but those collection systems are not owned
or maintained by the Permittee. The system description provided on Page 1 of this permit is meant to provide
a general idea about the size of the system and may not be-all inclusive of the collection system at the time of
permit issuance or afterward.
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Phone: [phone] Internet: www.ncwaterquality.org
An Equal Opportunity 1 Affirmative Action Employer - Made in part by recycled paper

Town of Maggie Valley Collection System
March 23, 2016
A discharge of wastewater to the environment from the Permittee's wastewater collection system prior to
reaching the wastewater treatment facilities is referred to herein as a Sanitary Sewer Overflow (SSO). The
evaluation of enforcement options after an SSO will be determined considering all relevant information
available or requested of the Permittee. Compliance with all conditions of the permit as well as all statutes
and regulations pertaining to the wastewater collection system must be maintained or appropriate
enforcement actions may be taken as noted in Condition VI(2).
A reportable SSO is an SSO greater than 1,000 gallons to the ground or an SSO of any amount that reaches
surface water (including through ditches, storm drains, etc.). Reporting requirements including the required
verbal report and written report to the appropriate regional office are referenced in Condition IV(2). Form
CS-SS,O can be d`o'wnloaded from the SSO Reporting area at: http://portal.ncdenr.org/web/wq/swp/ps/cs/sso
A notice of deficiency (NOD), notice of violation (NOV), civil penalty, and/or a moratorium on the addition of
waste to the system may be issued if adequate justification for an SSO is NOT submitted to the regional office.
In order to submit a claim for justification of an SSO, you must use Part II of form CS-SSO with additional
documentation as necessary. DWR staff will review the justification claim and determine if enforcement
action is,appropriate. Please be advised that the information needed to justify a spill is very comprehensive.
If any parts, requirements, or limitations contained in this permit are unacceptable, you have the right to
request an adjudicatory hearing upon written request within thirty days following the receipt of this permit.
This request must be in the form of a written petition, conforming to Chapter 150B of the North Carolina
General Statutes, and filed with the Office of Administrative Hearings, 6714 Mail Service Center, Raleigh, NC
27699-6714. Unless such demands are made, this permit shall be final and binding.
If you have questions regarding compliance, contact the appropriate regional office. If you need additional
information concerning this permit, please contact Steve Lewis at [phone].
Sincerely,
.L �It �' --,�
for S. Jay Zimmerman, P.G.
Director, Division of Water Resources
by Deborah Gore, Supervisor
Pretreatment, Emergency Response, Collection System Unit (PERCS)
enclosure: Permit No. WQCS00122
cc: AsheuilleReg�onal Offic , Water Quality Regional Operations
Water Resources Central Files — WQCS00122
Maureen Kinney, NC Operators Certification Program (electronic)
PERCS Files (electronic)

STATE OF NORTH CAROLINA
ENVIRONMENTAL MANAGEMENT COMMISSION
DEPARTMENT OF ENVIRONMENTAL QUALITY
SYSTEM -WIDE COLLECTION SYSTEM PERMIT
In accordance with the provisions of Article 21 of Chapter 143, General Statutes of North Carolina as
amended, and other applicable Laws, Rules, and Regulations, permission is hereby granted to the
Town of Maggie Valley .
WQCS00122
FORTH E
operation and maintenance of a wastewater collection system consisting of, at the time of permit issuance,
approximately 45 miles of gravity sewer, approximately 0.26 miles of force main, 1 duplex pump station,
and all associated piping, valves, and appurtenances required to make a complete and operational
wastewater collection system to serve the Town of Maggie Valley and any deemed permitted satellite
communities pursuant to the application received February 29, 2016, and in conformity with the documents
referenced therein and other supporting data subsequently filed and approved by the Department of
Environmental Quality and considered a part of this permit.
This permit shall be effective from September 1, 2016 until August 31, 2024, and shall be subject to the
following specified conditions and limitations:
Page 1 of 7

I. PERFORMANCE STANDARDS
1. The sewage and wastewater collected by this system shall be treated in the properly permitted
Wastewater Treatment Facility identified in the permit application and documented in the Division's
database. [15A NCAC 02T .0108 (b)]
2. The wastewater collection system shall be effectively managed, maintained and operated at all times
to prevent discharge to land or surface waters, and to prevent any contravention of groundwater
standards or surface water standards. In the event that the wastewater collection system fails to
perform satisfactorily, including the creation of nuisance conditions, the Permittee shall take immediate
actions as per the Response Action Plan (Condition II(9)), as well as any actions that may be required by
the Division of Water Resources (Division), such as the construction of additional or replacement sewer
lines and/or equipment. [15A NCAC 02T .0108 (b)]
3. The Permittee shall establish by ordinance, inter -local agreement or contract its .legal authority to
require new sewers be properly constructed; to ensure proper inspection and testing of sewer mains
and service laterals; to address flows from satellite systems and to take enforcement action as required
by Condition 1(4). [G.S. 143-215.913; G.S. 143-215.1(f)(1)]
4. The Permittee shall develop and implement an educational fats, oils and grease program that shall
include at least semiannual distribution of educational material targeted at both residential and non-
residential users. The Permittee shall also develop and implement an enforceable fats, oils and grease
program for non-residential users under which the Permittee can take enforcement against users who
have not properly installed, operated and maintained grease traps or grease interceptors as directed
or otherwise violated the terms of the enforcement program pertaining to fats, oils and grease.
[15A NCAC 02T .0108 (b)]
5. The Permittee shall adopt and implement a Capital Improvement Plan. (CIP) to designate funding for
reinvestment into the wastewater collection system infrastructure. The CIP should address the short-
term needs and long-term "master plan" concepts. The CIP should typically cover a three to five year
period and include a goal statement, description of the project area, description of the existing facilities,
known deficiencies (over a reasonable period) and forecasted future needs. Cost analysis is integral to
the CIP. [G.S. 143-215.913]
6. Overflow piping from manholes .and pump stations, excluding piping to approved equalization
structures, known or discovered after permit issuance shall be immediately removed or permanently
capped. Plugged or valved emergency pumping connections are allowable for portable pumping or
rerouting without intentionally bypassing the wastewater treatment facility.
[15A NCAC 02T .0108 (b)]
7. The Permittee shall maintain a contingency plan for pump failure at each pump station. If one of the
pumps in a pump station containing multiple pumpsfails, the process of repairing or replacing the pump
shall be initiated immediately and the new parts or pump shall be installed as soon as possible. The
permittee shall provide justification for delay in initiating the process for repair or replacement at the
Division's request. If the pump in a simplex pump station serving more than a single building or pump
stations not capable of pumping at a rate of 2.5 times the average daily flow rate with the largest pump
out of service fails, it shall be replaced immediately. [15A NCAC 02T .0305 (h) (1)]
Page 2 of 7

8. Each pump station shall be clearly and conspicuously posted with a pump station identifier and an
emergency contact telephone number at which an individual who can initiate or perform emergency
service for the wastewater collection system 24 hours per day, seven days per week can be contacted.
This emergency contact telephone number shall be coupled with instructions that the emergency
contact should be called if the visual alarm illuminates, if the audible alarm sounds, or if an emergency
is apparent. [15A NCAC 02T .0305 (h) (2)]
9. Pump station sites, equipment and components shall have restricted access.
[15A NCAC 02T .0305 (h) (4)]
10. Pump stations that do not employ an automatic polling feature (i.e. routine contact with pump stations
from a central location to check operational status of the communication system) shall have both
audible and visual high water alarms. The alarms shall be weather-proof and placed in a clear and
conspicuous location. Permits issued for the construction of pump stations that included high water
alarms in the description must maintain the alarms even if simple telemetry (i.e. notification of an alarm
condition initiated by the pump station control feature) is installed.
[15A NCAC 02T .0305, (h) (1)]
11. For all newly constructed, modified and rehabilitated pump stations, all equipment and components
shall be sealed within a corrosion -resistant coating or encasement to the extent practicable and
equivalent to the minimum design criteria unless the permittee can demonstrate it is not practicable
or another form of corrosion resistance is employed. [15A NCAC 02T .0108 (b)]
II. OPERATION AND MAINTENANCE REQUIREMENTS
1. Upon classification of the collection system by the Water Pollution Control System Operators
Certification Commission (WPCSOCC), the Permittee shall designate and employ a certified operator to
be in responsible charge (ORC) and one or more certified operator(s) to be back-up ORC(s) of the
facilities in accordance with 15A NCAC 8G .0201. The ORC shall visit the system within 24 hours of
knowledge of a bypass, spill, or overflow of wastewater from the system, unless visited by the Back -Up
ORC, and shall comply with all other conditions of 15A NCAC 8G .0204.
[15A NCAC 08G .0200 et.seq.]
2. The Permittee shall develop and adhere to a schedule for reviewing all inspection, maintenance,
operational and complaint logs. If the review process results in the identification of any recurring
problem in the wastewater collection system that cannot be resolved in a short time period, the
Permittee shall establish a plan for addressing the problem(s). [15A NCAC 02T .0108 (b)]
3. The Permittee shall develop and adhere to a schedule for testing emergency and standby equipment.
[15A NCAC 02T .0108 (b)]
4. The Permittee shall develop and implement a routine pump station inspection and maintenance
program which shall include the following maintenance activities:
a. Cleaning and removing debris from the pump station structure, outside perimeter, and wet
well;
b. Inspecting and exercising all valves;
c. Inspecting and lubricating pumps and other mechanical equipment; and
d. Verifying the proper operation of the alarms, telemetry system and auxiliary equipment.
[15A NCAC 02T .0108 (b)]
Page 3 of 7

5. For each pump station without pump reliability (i.e. simplex pump stations serving more than a single
building or pump stations not capable of pumping at a rate of 2.5 times the average daily flow rate with
the largest pump out of service), at least one fully operational spare pump capable of pumping peak
flow shall be maintained on hand. [15A NCAC 02T .0305 (h) (1) (A)]
6. The Permittee shall maintain on hand at least two percent of the number of pumps installed, but no
less than two pumps, that discharge to a pressure sewer and serve a single building, unless the
Permittee has the abilityto purchase and install a replacement pump within 24 hours of first knowledge
of the simplex pump failure or within the storage capacity provided in a sewer line extension permit.
[15A NCAC 02T ,0108 (b)]
7. Rights -of -way and/or easements shall be properly maintained to allow accessibility to the wastewater
collection system unless the Permittee can demonstrate the ability to gain temporary access in an
emergency situation where existing land -use conditions do not allow the establishment and
maintenance of permanent access. In this case, the Permittee shall continue to observe the lines
visually, utilize remote inspection methods (e.g. CCTV) and use the opportunity of drier conditions to
perform further inspections and necessary maintenance. [15A NCAC 02T .0108 (b)]
The Permittee shall assess cleaning needs, and develop and implement a program for appropriately
cleaning, whether by hydraulic or mechanical methods, the wastewater collection system. At least 10
percent of the gravity wastewater collection system, selected at the discretion of the ORC, shall be
cleaned each year. Preventative cleaning is not required for sewer lines less than five years old unless
inspection otherwise reveals the need for cleaning or cleaning is required by a sewer line extension
permit. [15A NCAC 02T .0108 (b)]
9. The Permittee shall maintain a Response Action Plan that addresses the following minimum items:
a. Contact phone numbers for 24-hour response, including weekends and holidays;
b. Response time;
c. Equipment list and spare parts inventory;
d. Access to cleaning equipment;
e. Access to construction crews, contractors and/or engineers;
f. Source(s) of emergency funds;
g. Site restoration and clean up materials; and
h. Post-SSO assessment.
[15A NCAC 02T .0108 (b)]
10. The Permittee, or their authorized representative, shall conduct an on -site evaluation for all SSOs as
soon as possible, but if feasible no more than two hours after first knowledge of the SSO. The Permittee
shall document in its 5-day report why it was unable to initially respond to any SSO location within two
hours. [15A NCAC 02T .0108 (b)]
11. In the event of an SSO or blockage within the wastewater collection system, the Permittee shall restore
the system operation, remove visible solids and paper, restore any ground area and restore the
surroundings. [15A NCAC 02T .0108 (b)]
III. RECORDS
1. Records shall be maintained to document compliance with Conditions 1(4), 11(2) - II(4), II(7) - II(8), IV(3)
and V(1) -V(4). Records shall be kept on file for a minimum of three years. [15A NCAC 02T .0108 (b)]
Page 4 of 7

2. The Permittee shall maintain adequate records pertaining to SSOs, and SSO or wastewater collection
system complaints for a minimum of three years. These records shall include, but are not limited to,
the following information:
a. Date of SSO or complaint;
b. Volume of wastewater released as a result of the SSO and/or nature of complaint;
c. Location of the SSO and/or complaint;
d. Estimated duration of the SSO;
e. Individual from the Division who was informed about the SSO and/or complaint, when
applicable;
f. Final destination of the SSO;
g. Corrective actions;
h. Known environmental/human health impacts resulting from the SSO; and
i. How the SSO was discovered.
[15A NCAC 02T .0108 (b)]
3. The Permittee shall maintain an up-to-date, accurate, comprehensive map of its wastewater collection
system that also notes the locations where other wastewater collection systems become tributary. If
a comprehensive map of the collection system has not been established, a rough sketch shall be drawn.
The Permittee shall map approximately 10 percent of its existing collection system each year for the
next ten years beginning at the original permit issuance date, or until complete, whichever is sooner.
The comprehensive map shall include, but is not limited to: pipe size, pipe material, pipe location, flow
direction, approximate pipe age, and each pump station identification, location and capacity. [15A
NCAC 02T .0108 (b)]
4. The Permittee shall maintain records of all of the modificationsand extensions to the collection system
permitted herein. The Permittee shall maintain a copy of the construction record drawings and
specifications for modifications/extensions to the wastewater collection system for the life of the
modification/extension. Information concerning the extension shall be incorporated into the map of
the wastewater collection system within one year of the completion' of construction. The system
description contained within this permit shall be updated to include this modification/extension
information upon permit renewal. [15A NCAC 02T .0108 (b)]
IV. MONITORING AND REPORTING REQUIREMENTS
1. In the event of an SSO the Division may require monitoring that is necessary to ensure surface water
and groundwater protection and an acceptable sampling and reporting schedule shall be implemented.
[15A NCAC 02T .0108 (c)]
2. The Permittee shall verbally report to a Division of Water Resources staff member at the Asheville
Regional Office, at telephone number [phone] as soon as possible, but in no case more than 24
hours following first knowledge of the occurrence of the following circumstances within the collection
system which is underthe Permittee's ownership or maintained and operated by the Permittee through
a perpetual legal agreement:
a. Any SSO and/or spillover 1,000 gallons to the ground; or
b. Any SSO and/or spill, regardless of volume, that reaches surface water.
Voice mail messages or faxed information shall not be considered as the initial verbal report. SSOs' (and
other types of spills) occurring outside normal business hours may also be reported to the Division of
Emergency Management at telephone number [phone] or [phone].
Page 5 of 7

Persons reporting any of the above occurrences shall file a spill report by completing Part I of Form CS-
SSO (or the most current Division approved form), within five business days following first knowledge
of the occurrence. This report shall outline the actions taken or proposed to ensure that the problem
does not recur. [G.S. 143-215.1C(a1)]
3. The Permittee shall meet the annual reporting and notification requirements provided in North Carolina
General Statute §143-215.1C.
V. INSPECTIONS
1. The Permittee or the Permittee's designee shall inspect the wastewater collection system regularly to
reduce the risk of malfunctions and deterioration, operator errors, and other issues that may cause or
lead to the release of wastes to the environment, threaten human health or create nuisance conditions.
The Permittee shall keep an inspection log or summary including, at a minimum, the date and time of
inspection, observations made, and any maintenance, repairs; or corrective actions taken by the
Permittee. [15A NCAC 02T .0108 (b)]
Pump stations that are not connected to a telemetry system (i.e., remote alarm system) shall be
inspected by the permittee or its representative every day (i.e., 365 days per year). Pump stations that
are connected to telemetry shall be inspected at least once per week. [15A NCAC 02T .0108 (b)]
A general observation by the permittee or its representative of the entire wastewater collection system
shall be conducted at least once per year. [15A NCAC 02T .0108 (b)]
4. Inspections of all high priority lines (i.e. aerial line, sub -waterway crossing, line contacting surface
waters, siphon, line positioned parallel to stream banks that are subject to eroding in such a manner
that may threaten the sewer line, or line designated as high -priority in a permit) shall be performed at
least once per every six-month period of time. A list of high -priority lines is presented as Attachment A
and is hereby incorporated into this permit condition. New high priority lines installed or identified
after permit issuance are incorporated by reference and subject to this permit condition until permit
renewal where they shall be referenced in writing in Attachment A. [15A NCAC 02T .0108 (b)]
VI. GENERAL CONDITIONS
1. This permit is not transferable. In the event that the Permittee desires to transfer ownership of the
wastewater collection system or there is a name change of the Permittee, a formal permit modification
request shall be submitted to the Division. The request shall be accompanied by documentation from
the parties involved, and other supporting materials as may be appropriate. Such request will be
considered on its merits and may or may not be approved. [15A NCAC 02T .0104; G.S. 143-215.1(d)(3)]
2. Failure to abide by the conditions and limitations contained in this permit may subject the Permittee to
an enforcement action by the Division in accordance with North Carolina General Statute §143-215.6A
through §143-215.6C, and a sewer moratorium may be established. [15A NCAC 02T .0104]
3. The issuance of this permit does not exempt the Permittee from complying with any and all statutes,
rules, regulations, or ordinances that may be imposed by other government agencies (i.e., local, state,
and federal) having jurisdiction. [G.S. 143-215.1(b)]
4. The issuance of this permit does not prohibit the Division from reopening and modifying the permit,
revoking and reissuing the permit or terminating the permit as allowed by the laws, rules, and
regulations or as needed to address changes in federal regulations with respect to the wastewater
collection system, in accordance with required procedures. [G.S. 143-215.1(b)(4)]
Page 6 of 7

5. The Permittee shall pay the annual fee within thirty (30) days after being billed by the Division. Failure
to pay the fee accordingly may cause the Division to initiate action to revoke this permit.
[15A NCAC 02T .0110 (4)]
The Permittee shall file an application for renewal of this permit at least six months prior to the
expiration of this permit. Upon receipt of the request, the Director will review the adequacy of the
wastewater collection system described therein, and if warranted, will extend the permit for a period
of time and under such conditions and limitations, as the Director may deem appropriate. [15A NCAC
02T .0109]
7. The Permittee shall notify the Division's Pretreatment, Emergency Response and Collection Systems
Unit in writing at 1617 Mail Service Center, Raleigh, North Carolina 27699 of any changes to the name
and/or address of the responsible party (i.e. mayor,' city/town manager) of the wastewater collection
system. [15A NCAC 02T .0106 (c)]
Any duly authorized officer, employee, or representative of the Division may, upon presentation of
credentials, enter and inspect any property, premises or place on or related to the collection system at
any reasonable time for the purpose of determining compliance with this permit, may inspect or copy
any records that must be maintained under the terms and conditions of this permit, and may obtain
samples of wastewater, groundwater, surface water, soil, or plant tissue.
[15A NCAC 02T .0110 (3)]
9. The Permittee or their authorized representative shall have available a copy of this permit to present
upon request by any duly authorized officer, employee, or representative of the Division.
[15A NCAC 02T .0104]
Permit issued this the 23rd of March, 2016
NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION
for S. Jay Zimmerman, P.G.
Director, Division of Water Resources
By Authority of the Environmental Management Commission
by Deborah Gore, Pretreatment, Emergency Response, Collection System Unit Supervisor
Division of Water Resources, NCDEQ
Page 7 of 7

Attachment A — for condition V(41.
Town of Maggie Valley
Wastewater Collection System
High Priority Sewer Lines
1. Highway 19 & Fie Top Road
8 inch DIP line across Jonathan Creek
2. Highway 19 & Valley Creek Drive
8 inch DIP line across Jonathan Creek
3. Highway 19 & Campbell Creek Road
8 inch DIP line across Jonathan Creek
4. Campbell Creek Road & Johnson Branch Road
8 inch DIP line across Jonathan Creek
5. Evans Cove Road
8 inch DIP line across Jonathan Creek
6. Highway 19 & west entrance to Moody Farm Road
12 inch DIP line across Jonathan Creek
7. Moody Farm Road behind Stonebridge RV Park
8 inch DIP line'across Jonathan Creek
8. Moody Farm Road behind Race Track
8 inch DIP line across Jonathan Creek
9. Moody Farm Road & Mountain View Dr.
12 inch DIP line across Jonathan Creek
.10. Fox Run Road
8 inch DIP line across Jonathan Creek
11. Hwy 276 & Powell Lumber
12 inch DIP line across Jonathan Creek
12. Hwy 276 & WWTP
12 inch DIP line across Jonathan Creek
13. Rich Cove at the end of Badd Lane
8 inch DIP line under Jonathan Creek
14. Hwy 19 & Twinbrook Lane
8 inch DIP line under Twinbrook stream
15. Hwy 19 & Snuggle Inn
8 inch DIP line under branch
16. Riddle Cove Road at Max Sanford's
8 inch DIP line parallel with creek for 80 ft
17. Hwy 276 at wind tunnel
12 inch DIP line under branch
18. Hwy 19 at East Cardinal Dr.
8 inch DIP line across branch
19. End of Jaynes Cove at covered bridge
8 inch DIP line across branch
' 20. Driftwood Drive at bridge
8 inch DIP line across Jonathan Creek
21. Catholic Reflection Center Bridge
6 inch DIP line across Jonathan Creek
22. Badd Lane
8 inch DIP line across branch
Revised 2/2016

Town of Maggie Valley
Pump Station List
Maggie valley Pump Station #2-
Location — Return Road
Alarm Types —Audible, Visual and Telemetry
Pump Reliability— Duplex Pump Station with Permanent Generator
Pump Station Capacity-' .101 MGD
2 Myers 4" Model 4R Non Clog Sewage Pumps
4" horizontal Discharge and Pump 177 gpm @ 22' TDH
t
Revised 2/2016

North Carolina Department of Environmental Quality
Pat McCrory - Donald R.-van der Vaart
Governor orv,.con .. Secreta�y
,S
March 21, 2016 MA
MEMORANDUM water ou
TO: Landon Davidson, Asheville'Regional Office Supervisor
FROM: Steve Lewis, PERCS Unit
Subject: Maggie Valley Renewal Application Package
Permit Number: WQCS00122
The subject collection system permit renewal was received by the central office on February 29,
2016.
A copy of the collection system application package is attached for your records and comments. If
possible, please relay any questions, comments or additional information requests you have to the
permit application reviewer, Steve Lewis [919-807-63.08 or Steve.Lewisgncdenr.gov].
Enclosures: application package
Cc: ,PERCS file (electronic)
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location: 512 N. Salisbury St. Raleigh, North Carolina 27604
Phone: [phone] FAX: [phone]
Internet: www.ncwatergualitv.org
An Equal Opportunity 1 Affirmative Action Employer

FMA
���• _ J
NCDENR
North Carolina Department of Environment and Natural Resources
Pat McCrory
Governor
April 16, 2015
Ron DeSimone, Mayor
Town of Maggie Valley
3987 Soco Rd
Maggie Valley NC 28751
SUBJECT: Compliance Evaluation Inspection Collection System / WWTP
Maggie Valley Collection System / WWTP
Permit No: WQCS00122 / NCO056561
Haywood County
Dear Mr. DeSimone:
I ''' - _ [I
Donald R. van der Vaart
Secretary
Enclosed please find a copies of the Compliance Evaluation Inspections for the Collection System and WWTP
conducted on 3/3/2015. The assistance from the Town's staff along with their commitment to -providing
excellent operations and maintenance is appreciated. No violations of permit requirements or applicable
regulations were observed during this inspection.
Please refer to the enclosed inspection report for additional observations and comments.
have any questions, ease call meat 828-296-4500 [e-mail].
Sincerely,
Jeff Menzel
Environmental Specialist
Enc
cc: Michael Lee Mehaffey, ORC
MSC 1617-Central Files -Basement
AslTeyrlle Files{--,
Water Quality Regional Operations —Asheville Regional Office
2090 U.S. Highway., 70, Swannanoa, North Carolina 28778
Phone: [phone] FAX: [phone]
Internet: http://portal.ncdenr.org/web/wq
An Equal Opportunity 1 Affirmative Action Employer
G:IWRMWaywoodlCollection SystemslMaggie Valley WQCS0012210EI 2015.doc
If you or your staff

United States Environmental Protection Agency
Form Approved.
EPA Washington, D.C. 20460
OMB No. 2040-0057
1,Approval
Water Compliance Inspection Report
expires 8-31-98
Section A: National Data System Coding (i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector, Fac Type
1 IN I 2 15 I 3 I N00056561 11< 12 15/03/03 17 18 19 1 G 20 LiLu
21IIIII1IIIIIII11IIIIIIIIIIIIIIIIIIIIIIFIIII f
Inspection
Work Days Facility'Self-Monitoring Evaluation Rating B1 QA -- Reserved---
67
70 I I. 71 I I_ 72 �. ti � 73 I I 17.4 75I I I I I I I I80
L_l LJ I I I
Section B:-FacilityJData
Name and Location of Facility Inspected (For Industrial Users. discharging to POTW, also include
Entry Time/Date
Permit Effective Date
POTW name and .NPDES permit Number)
09:OOAM 15/03/03
12/10/01
Maggie Valley WWTP
U S Hwy 276 N
Exit Time/Date
Permit Expiration Date
Maggie Valley NC 28751
11:00AM 15/03l03
16/01/31
Name(s) of Onsite Representative(s)fritles(s)/Phone and Fax Number(s)
Other Facility Data
Michael Lee Mehaffey/0RC/828-400-9494/
Name, Address of Responsible Official/TRIe/Phone and Fax Number
Contacted
Michael Lee Mehaffey,3987 Soco Rd Maggie Valley NC
28751//828-926-0866/8289263576 Yes
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Flow Measurement Operations & Maintenance Records/Reports
Sludge Handling Disposal Facility Site Review Effluent/Receiving Waters
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Jeff Jeff Menzel ARO WQ//828-296-4500/ �s//s
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

NPDES yr/mo/day Inspection Type
31 NCO056561 �11 12 15/03/03 17 18 m
(Cont.) 1
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
This facility has an average flow of 0.261 MGD. The plant consists of a step bar -screen, dual first and
second stage aeration basins along with a rectangular clarifier for secondary treatment. Disinfection
and dechlorination is accomplished by chlorine and sulfur dioxide gas injection. Residuals are held in
two 60,000 gallon aerobic digesters until dewatered. The Town produces 290 tons of Class A sludge
using alkaline stabilization.
The facility met all effluent testing parameters for 2014. The assistance from the Town's staff along
with their commitment to providing excellent operations and maintenance is appreciated. No violations
of permit requirements or applicable regulations were observed during this inspection.
I
Page# 2

Permit: NCO056561 Owner - Facility: Maggie Valley WWTP
Inspection Date: 03/0312015 Inspection Type: Compliance Evaluation
Operations $ Maintenance Yes No. NA NE
Is the plant generally clean with acceptable housekeeping? N' ❑ ❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, MCRT, Settleable 0 ❑ ❑ ❑
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: _-
Permit
(If the presentpermit expires in 6 months or less). Has the permittee submitted a new
application?
Is the facility as described in the permit?
# Are there any special conditions for the permit?
Is access to the plant site restricted to the general public?
Is the inspector granted access to all areas for inspection?
Comment:
Bar Screens
Type of bar screen
a.Manual
b.Mechanical
Are the bars adequately screening debris?
Is the screen free of excessive debris?
Is disposal of screening in compliance?
Is the unit in good condition?
Comment:
Solids Handling Eciuipment
Is the equipment operational?
Is the -chemical feed equipment operational?
Is storage adequate?
Is the site free of high level of solids in filtrate from filter presses or vacuum filters?
Is the site free of sludge buildup on belts and/or rollers of filter press?
Is the site free of excessive moisture in belt filter press sludge cake?
The facility has an approved sludge management plan?
Comment:
>>
v
Yes No NA NE
❑ ❑ ■ ❑
❑ ❑ ❑
❑ ❑ ■ ❑
■ ❑ ❑ ❑
■ ❑:❑ ❑.
Yes No NA NE
❑l
❑
❑
❑
❑
❑
❑
■
❑
❑
❑
■
❑
❑
❑
Yes No NA NE
W. ❑ ❑ ❑
E ❑ '❑-❑
N ❑ ❑ ❑
❑ ❑ ❑
❑ .❑ ❑
■ ❑ ❑ ❑
❑ ❑ ❑
Page# 3

Permit: NCO056561
Owner - Facility: Maggie Valley WWTP
Inspection Date: 03/03/2015
Inspection Type: Compliance Evaluation
Aeration Basins
Yes No NA NE
Mode of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
0 ❑
❑
❑
Are surface aerators and mixers operational?
❑ ❑
0
❑
Are the diffusers operational?
❑
❑
❑
Is the foam the proper color for the treatment process?
0 ❑
❑
❑
Does the foam cover less than 256/o of the basin's surface?
E ❑
❑
❑
Is the DO level acceptable?
❑ ❑
❑
Is the DO level acceptable?(1.0 to 3.0 mg/1)
❑ ❑
❑
E
Comment:
Secondary Clarifier
Yes No NA NE
Is the clarifier free of black and odorous wastewater?
0
❑
❑
❑
Is the site free of excessive buildup of solids in center well of circular clarifier?
❑
❑
E
❑
Are weirs level?
E
❑
❑
❑
Is the site free of weir blockage?
0
❑
❑
❑
Is the site free of evidence of short-circuiting?
0
❑
❑
❑
Is scum removal adequate?
❑
❑
❑
Is the site free of excessive floating sludge?
❑
❑
❑
Is the drive unit operational?
❑
❑
0
❑
Is the return rate acceptable (low turbulence)?
■
❑
❑
❑
Is the overflow clear of excessive solids/pin floc?
❑
❑
❑
Is the sludge blanket level acceptable? (Approximately'/4 of the sidewall depth)
❑
❑
❑
Comment:
Disinfection -Gas
Yes No NA NE
Are cylinders secured adequately?
0
❑
❑
❑
Are cylinders protected from direct sunlight?
0
❑
❑
❑
Is there adequate reserve supply of disinfectant?
N
❑
❑
❑
Is the level of chlorine residual acceptable?
0
❑
❑
❑
Is the contact chamber free of growth, or sludge buildup?
0
❑
❑
❑
Is there chlorine residual prior to de -chlorination?
0
❑
❑
❑
Does the Stationary Source have more than 2500 Ibs of Chlorine (CAS No. 7782-50-5)?
❑
❑
❑
Page# 4

Permit: NC0056561 Owner- Facility: Maggie Valley WWTP
Inspection Date: 03/03/2015 Inspection Type: Compliance Evaluation
Disinfection -Gas Yes No NA NE
If yes, then is there a Risk Management Plan on site? ❑ ❑ ❑.
If yes, then what is the EPA.twelve digit ID Number?
If yes, thenwhen was the RMP last updated?
Comment:
De -chlorination
Yes No NA NE
Type of system ?
Gas
Is the feed ratio proportional to chlorine amount (1 to 1)?
❑
❑
❑
Is storage appropriate for cylinders?
0
❑
❑
❑
# Is de -chlorination substance stored away from chlorine containers?
0
❑
❑
❑
Comment:
Are the tablets the proper size and type?
❑
❑
0❑
.
Are tablet de -chlorinators operational?
❑
❑
❑
,Number of tubes in use?
Comment:
.Standby Power
Yes No NA NE'
'Is automatically activated standby power available?
E
❑
❑
❑
Is the generator tested by interrupting primary power source?
0
❑
❑
❑
Is the generator tested under load?
E
❑
❑
❑
Was generator tested & operational during the inspection?
0
❑
❑
❑
Do the generator(s) have adequate capacity to operate the entire wastewater site?
❑
11.
❑
Is there an emergency agreement with a fuel vendor for extended run on back-up power?
N
❑
❑
❑
Is the generator fuel level monitored?
N
❑
❑
❑
Comment:
Flow Measurement - Effluent
Yes No NA NE
# Is flow meter used for reporting?
0
❑
❑
❑
Is flow meter calibrated annually?
E-
❑
❑
❑
Is the flow meter operational?
❑
❑
❑
(If units are separated) Does the chart recorder match the flow meter?
0
❑ •
❑
❑
Comment:
Page# 5

Permit: NCO056561 Owner - Facility: Maggie Valley WWfP
Inspection Date: 03/03/2015 Inspection Type: Compliance Evaluation
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained?
Are the receiving water free of foam other than trace amounts and other debris?
If effluent (diffuser pipes are required) are they operatirig properly?
Comment:
0
■
❑
❑
❑
•
❑
❑
❑
•
❑
❑
❑
Page# 6

Compliance Inspection Report
Permit: WQCS00122 Effective: 09/03/08 Expir'ationi 08/31/16
owner:
Town of Maggie Valley
SOC: Effective: Expiration:
Facility:
Maggie Valley Collection System
County: Haywood
3987 Soco Rd
Region: Asheville
-
Maggie Valley NG 28751
Contact Person: Michael Lee Mahaffey -Title: -
-Phone:-"828-926=0866
Directions to Facility:
System Classifications: CS1,
Primary ORC: Michael Lee Mehaffey Certification:
25934
Phone: -828-400-9494
Secondary ORC(s):
'On -Site Representative(s):
Related Permits:
NCO056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 03/03/201.5 Entry Time: 11:OOAM Exit
Time: " 01:OOPM
Primary Inspector: ;Jeff Menzel MA
'
Gt�,C
Phone: [phone]
Secondary inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards
Operation & Maint Reqmts
Records Monitoring & Rpting Reqmts
Inspections
Pump Station Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03103/2015 Inspection Type: Collection System Inspect Non Sampling Reason for Visit:' Routine
# If yes, date implemented?.
Describe:
Comment:
Inspections
Are maintenance records for sewer lines available?
Are,records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a.system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last six months?
Comment:
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
Does the plan include:
24-hour contact numbers
Yes No NA NE
■❑❑❑
■❑❑❑
® 1111 ❑
❑❑■❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
■❑❑❑
❑ ❑ ❑
Yes No NA NE
0❑❑❑
■❑❑❑
■❑❑❑
• ❑ ❑ ❑
• ❑ ❑ ❑
weekly/monthly
■❑❑❑
■❑❑❑
❑ ❑ ❑
■❑❑❑
❑ ❑ ❑
❑ ❑ ❑
■❑❑❑
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■❑❑❑
❑ ❑ ❑
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/03/2015 Inspection Type • Collection System Inspect Non Sampling . Reason for Visit: Routine
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
Comment:
Records
Are adequate records of all SSOs, spills and complaints available?
Are records of SSOs that are under the reportable threshold available?
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
If yes, is there a corrective action plan?
Is a, map of the system available?
:Does the map include:
Pipe sizes
Pipe materials
'Pipe location
Flow direction
Approximate pipe age
Number of service taps
Pump stations and capacity
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit?
Comment:
Monitorinq and Reporting Requirements
Are copies of required press releases and distribution lists available?
Are public notices and proof of publication available?
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
# Is permittee compliant with all compliance schedules in the permits?
If no, which one(s)?
Comment:
■❑❑❑
❑ ❑ ❑
■❑❑❑
■ El. ❑❑
■❑❑❑
E ❑ ❑ ❑
■❑❑❑
E ❑ ❑ ❑
❑ ❑ ❑
Yes No NA NE
■❑❑❑
■❑❑❑
❑❑■❑
❑❑■❑
❑ ❑ ❑
❑ ❑ ❑
Yes No NA NE
❑ ❑ ❑
■❑❑❑
Page: 5

2 �
- Town of Maggie Valley
1974
�� va
Q9 Phone [phone]/Fax [phone] Soco Road Maggie Valley, NC 28751
�y cA�'�v
RECEIVEDMCDEWOR
FEB 2 9 1016
February 23, 2016 Water C1uality.
permitting Seaton
NCDENR
DWQ -
Attn: PERCS Unit Supervisor
1617 Mail Service Center
Raleigh NC 27699-1617
Please find enclosed two copies of the renewal application for the Town of Maggie Valley's Wastewater
Collection System Permit # WQCS00122. Also attached is the Pump Station list, list of High Priority Lines,
Annual Budget, Capital Improvements Plan, Response Action Plan, Pump Stations Contingency Plan and a
copy of the Comprehensive Collection System map (pdf format).
If you have any questions, please give me a call.
Sincerely,
Michael Mehaffey
Public Works Director, ORC

State of North Carolina
Department of Environmental Quality
Division of Water Resources
JD­
15A NCAC 02T .0400 — SYSTEM -WIDE WASTERWATER COLLECTION SYSTEMS
Division of Water Resources INSTRUCTIONS FOR FORM CSA 08-13 & SUPPORTING DOCUMENTATION
Documents shall be prepared in accordance with 15A NCAC 02T .01009 15A NCAC 02T .0400, and all relevant
Division Policies. Failure to submit all required items will necessitate additional processing and review time.
For more information, visit the Collection System website at:
http://portal.ncdenr.org/web/wgIsw / s/cs
General — When submitting an application to the Pretreatment, Emergency Response, & Collection Systems (PERCS) Unit,
please use the following instructions as a checklist in order to ensure all required items are submitted. Adherence to these
instructions and checking the provided boxes will help produce a quicker review time and reduce the amount of requested
additional information.
The Applicant shall submit one original and one copy of the application and supporting documentation.
A. Cover Letter
® Submit a cover letter listing all items and attachments included in the permit application package
B. No Application Fee Required
➢ No application fee is necessary. The permittee will be billed an annual fee upon issuance of the permit
➢ The appropriate annual fee for systemwide wastewater collection system permits may be found at:
➢ Annual Non-Dischar eg_ Fees
C. System -Wide Wastewater Collection System (FORM: CSA 08-13) Application:
® Submit the completed and appropriately executed System -wide Wastewater Collection System (FORM: CSA 08-
13) application. Any unauthorized content changes to this form shall result in the application package being
returned. If necessary for clarity or due to space restrictions, attachments to the application may be made, as long
as the attachments are numbered to correspond to the section and item to which they refer.
❑ If the Applicant Type in Section I.3 is a Privatley-Owned Public Utility, prow ide the Certificate of Public
Convenience and Necessity (CPCN) from the North Carolina Utilities Commission demonstrating the Applicant is
authorized to hold the utility franchise for the area to be served by the wastewater collection system, or
❑ Provide a letter from the North Carolina Utilities Commission's Water and Sewer Division Public Staff stating an
application for a franchise has been received and that the service area is contiguous to an existing franchised area
or that franchise approval is expected.
❑ If the Applicant Type in Section I.3 is a corporation or company, provide documentation if it is registered for
business with the North Carolina Secretary of State.
D. General Information:
➢ The Authorized signing official listed in Section I.4 should match with that of the Applicant certification page in
accordance with 15A NCAC 02T .0106(b). Per 15A NCAC 02T .0106(c), an alternate person maybe designated
as the signing official if a delegation letter is provided from a person who meets the criteria in 15A NCAC 02T
.0106(b).
➢ NOTE - Public Works Director's are not authorized to sign this permit application according to the rule
unless they are delegated.
INSTRUCTIONS FOR APPLICATION CSA 08-13 & SUPPORTING DOCUMENTATION Page 1 of 6

E. Summary of Attachments Required:
®
Instruction A:
Cover Letter
®
Instruction C:
Application
❑
Instruction C:
Ownership Documentation (i.e. CPCN) (If necessary)
❑
Instruction D:
Delegation Letter (If necessary for signing official)
®
Section IV.3
Pump Station List
®
Section IVA
High Priority Lines List
®
Section VA
Annual Budget for Collection System (Updated and Approved)
®
Section V.6
Capital Improvement Plan (Updated and Approved)
®
Section VI.2
Response Action Plan
®
Section VIA
Contingency Plan
®
Section VI.6
Comprehensive Collection System Map
❑
Section VII
Note Any Potential Compliance Issues
THE COMPLETED APPLICATION PACKAGE INCLDING ALL SUPPORTING INFORMATION AND
MATERIALS, SHOULD BE SENT TO:
NCDEQ-DWR
Water Quality Permitting Section
PERCS UNIT
By U.S. Postal Service:
Attn: PERCS Unit Supervisor
1617 MAIL SERVICE CENTER
RALEIGH, NORTH CAROLINA 27699-1636
TELEPHONE NUMBER: [phone]
By-Courier/Special Delivery:
512 N. SALISBURY ST. Suite 925
RALEIGH, NORTH CAROLINA 27604
INSTRUCTIONS FOR APPLICATION CSA 08-13 & SUPPORTING DOCUMENTATION Page 2 of 5

APPLICANT INFORMATION:
1. Applicant's name (Municipality, Public Utility, etc): Town of Maggie Valle
2. Facility Information: Name: Town of Maggie Valley Collection System Permit No.: WQCS00122
3. Applicant type: ® Municipal ❑ State ❑ Privately -Owned Public Utility
❑ County ❑ Other:
4. Signature authority's name: Nathan Clark per 15A NCAC 02T .0106(b)
Title: Manager RECENEMCDEA/DWR
5. Applicant's mailing address: 3987 Soco Road
FEB 2 9 2016
City: Maggie Valley State: NC Zip: 28751-
6. Applicant's contact information: Water (duality
Permitting Section
Phone number: [phone] Fax number: (828 926-3576 Email address: nclark(Dtownofmag ie�y.com
H. CONTACT/CONSULTANT INFORMATION:
1. Contact Name: Michael Mehaffey
2. Title/Affiliation: Public Works Director
3. Contact's mailing address: 3987 Soco Road
4. City: Maggie Valley State: NC Zip: 28751-_
5. Contact's information:
Phone number: 828) 926-0866 Fax number: [phone] Email address: mmehaffey(a townofma,ggievalley.com
III. GENERAL REQUIREMENTS:
1. New Permit or Premit Renewal? ❑ New ® Renewal
2. County System is located in: Haywood County
3. Owner & Name of Wastewater Treatment Facility(ies) receiving wastewater from this collection system:
Owner(s) & Name(s): Town of Maggie Valley
4. WWTF Permit Number(s): NCO056561
5. What is the wastewater type? 100 % Domestic or % Industrial (See 15A NCAC 02T .0103(20)
II )
y Is there a Pretreatment Program in effect? ❑ Yes or ® No
6. Wastewater flow:.321 MGD (Current average flow of wastewater generated by collection system)
7. Combined permitted flow of all treatment plants: .321 MGD
8. Explain how the wastewater flow was determined: ❑ 15A NCAC 02T .0114 or ® Representative Data
9. Population served by the collection system: 4.255
IV. COLLECTION SYSTEM INFORMATION:
1. Line Lengths for Collection System:
Sewer Line Description
Length
Gravity Sewer
45 (miles)
Force Main
.26 (miles)
Vacuum Sewer
0 (miles)
Pressure Sewer
0 (miles)
APPLICATION CSA 08-13 , Page 3 of 5

Pump Stations for Collection System:
Pump Station Type
Number
Simplex Pump Stations (Serving Single Building)
0
Simplex Pump Stations (Serving Multiple Buildings)
0
Duplex Pump Stations
1
Submit a list of all major (i.e. not simplex pump station serving a single family home) pump stations. Include the following
information:
➢ Pump Station Name
➢ Physical Location
➢ Alarm Type (i.e. audible, visual, telemetry, SCADA)
➢ Pump Reliability
➢ Reliability Source (permanent/portable generator, portable pumps)
➢ Capacity of Station (Pump Station Capacity in GPM)
4. Submit a list of all high priority lines according per 15A NCAC 02T .0402 (2) known to exist in the collection system. Head
the list with "Attachment A for Condition V(4)" and include the system name.
➢ Use the same line identification regularly used by the applicant
➢ Indicate type of high priority line (i.e. aerial), material and general location
V. COLLECTION SYSTEM ADMINISTRATION:
1. Provide a brief description of the organizational structure that is responsible for management, operation and maintenance of
the collection system.
2. Indicate the current designated collection system operators for the collection system per 15A NCAC 08G.0201
Main ORC Name: Michael Mehaffey
Certification Number: 25934
Back -Up ORC Name: Thomas Corbin
Certification Number: 28983
A current listing of the ORC(s) the Division has on file for WQCS permit holders can be obtained at:
hiip://portal.nedenr. org/web/wq/swp/ps/cs/apps
Click on "WQCS Contacts and Reports" and type in the WQCS Permit Number to obtain the report
3. Approximate annual budget for collection system only: $ 45,000
4. Submit a copy of your current annual budget.
5. Approximate capital improvement budge for the collection system only: $ 15,000
6. Submit a copy of your current capital improvement plan.
7. Is this collection system currently a satellite system ❑ Yes or ® No
8. Do any satellite systems discharge to this collection system ❑ Yes or ® No (If yes complete table below)
Satellite System Contact Information (Name, Address, Phone Number)
Complete for Satellite Systems that have a flow or capacity greater than 200,000 GPD (Average daily flow)
9. List any agreements or ordinances currently in place to address flows from satellite systems:
APPLICATION CSA 08-13 Page 4 of 5

I.
COLLECTION SYSTEM COMPLIANCE:
VII.
1. Is a Response Action Plan currently in place ® Yes or ❑ No
2. If Yes, submit a copy of the Response Action Plan or see table 6 below.
3. Is a pump station contingency plan currently in place? ® Yes or ❑ No
4. If Yes, submit a copy of the pump station contingency plan or see table 6 below.
5. Is a comprehensive collection system map currently in place? ® Yes or ❑ No
6. Submit a submit a copy of the collection system map (CD or hardcopy) or indicate a schedule for completion
7. Thoroughly read and review the System -Wide Collection System Permit Conditions Typically_comphance schedules
are only_offered to NEWperr►ut applicants and NOT permit renewals. Any compliance dates must be included within
the permit prior to issuance or the permit holder will be found in violation upon inspection.
Permit Condition
Current
Compliance?
If no, Indicate a
Compliance
Date
Typical
Compliance
Schedule
I(4) — Grease ordinance with legal authority to inspect/enforce
® Yes ❑ No
12 —18 mo.
I(5) — Grease inspection and enforcement program
® Yes ❑ No
12 —18 mo.
1(6) — Three to five year current Capital Improvement Plan.
® Yes ❑ No
12 — 18 mo.
1(8) — Pump station contingency plan
® Yes ❑ No
3 mo.
1(9) — Pump station identification signs.
® Yes ❑ No
3. mo.
I(11) — Functional and conspicuous audible and visual alarms.
® Yes ❑ No
3 — 6 mo.
II(5) — Spare pumps for any station where one pump cannot
handle peak flows alone (in a duplex station, the 2" pump is
the spare if pump reliability is met).
® Yes ❑ No
6 — 9 mo.
II(7) — Accessible right-of-ways and easements.
® Yes ❑ No
6 — 12 mo.
II(9) — Response action plan with Items 9 (a — h).
® Yes ❑ No
3 mo.
III(3) — Comprehensive collection system map
® Yes ❑ No
10% per year
For conditions not listed, compliance dates are not typically offered. List any permit conditions that may be difficult for the
applicant to meet (attach clarification if needed):
APPLICANT'S CERTIFICATION per 15ANCAC 02T .0106(b):
I, Nathan Clark, Town Manager
(Signature Authority's Name & Title from Item 1.4)
attest that this application for Town of Maggie Valley Collection System
(Facility name from Item I.1)
has been reviewed by me and is accurate and complete to the best of my knowledge. I understand that if all required parts of this
application are not completed and that if all required supporting information and attachments are not included, this application package
will be returned to me as incomplete.
Note: I In accordance with NC General Statutes 143-215.6A and 143-215.6B, any person who knowingly makes any false statement,
representation, or certification in any application shall be guilty of a Class 2 misdemeanor which may include a fine not to exceed
$10,000 as well as ` ' 1ena up to $25,000 per violation.
Signature: ✓ Date:
APPLICATION CSA 08-13 - Page 5 of 5

Town of Maggie Valley
Pump Station List
Maggie Valley Pump Station #2
Location — Return Road
Alarm Types — Audible, Visual and Telemetry
Pump Reliability — Duplex Pump Station with Permanent Generator
Pump Station Capacity - .101 MGD
2 Myers 4" Model 4R Non Clog Sewage Pumps fRECENED/NCDEQ/DWR
4" horizontal Discharge and Pump 177 gpm @ 22' TDH
FEB 2 9 1016
Water Quality
Permitting Section
Revised 2/2016

Attachment A — for condition V(4).
Town of Maggie Valley
Wastewater Collection System
High Priority Sewer Lines
1. Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3. Highway 19 & Campbell Creek Road
4. Campbell Creek Road & Johnson Branch Road
5. Evans Cove Road
6. Highway 19 & west entrance to Moody Farm Road
7. Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
9. Moody Farm Road & Mountain View Dr.
10. Fox Run Road
11. Hwy 276 & Powell Lumber
12. Hwy 276 & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. Hwy 19 & Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
22. Badd Lane
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8 inch DIP line under Jonathan Creek
8 inch DIP line under Twinbrook stream
8 inch DIP line under branch
8 inch DIP line parallel with creek for 80 ft
12 inch DIP line under branch
8 inch DIP line across branch
8 inch DIP line across branch
8 inch DIP line across Jonathan Creek
6 inch DIP line across Jonathan Creek
8 inch DIP line across branch
Revised 2/2016

Town of Maggie Valley
Y
Proposed Budget
Fiscal Year 2015-2016
Nathan Clark, Town Manager
May 20, 2015
I �0/00/ tivat, ?, A 40
a
C

Sewer Fund
2015-2016 Recommended Budqet
Account
Acct Name
Cur Bgt
Cur Act
PY Bgt
PY Act
Requested
Recommended ,
Revised 06/03/15
Approved 06/08/15
Revenues
04-00-3713
SEWER USER FEES
$643,000.00
$508,277.56
$602,700.00
_
$609,247.03
$707,300.00
$707,300.00
$707,300.00
$707,300.00
0+00-3714
TAP IMPACT FEES
$37,271.00
$49,532.00
$15,000.00
$45,790.00
$40,625.00
$40,625.00
$40,625.00
$40,625.00
04-00-3831
INVESTMENT EARNINGS
$1,800.00
$2,163.52
$5,000.00
$2,842.16
$1,800.00
$1,800.00
$1,800.00
$1,800.00
D4-00-3836
ASSETS SOLD
$0.00
$0.00
$9,500.00
$9,700.00
$0.00
$0.00
$0.00
$0.00
04-00-3839
MISCELLANEOUS
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-00-3885 -
INSURANCE SETTLEMENT
$6,251.00
$6,250.49
$0.00
i $0.00
$0.00
$0.00
$0.00
$0.00
04.00-3991
APPROPRIATED FUND BAL.
$89,301.00
$0.00
$92,646.00
$0.00
$51,462.00
$37,918.00
$50,399.00
$50,399.00
0+00-3993
RESERVE - ENCUMBRANCE
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Total Revenues
$777,623.00
$566,223.57
$724,846.00
$667,579.19
$801,187.00
$787,643.00
$800,124.00
$800,124.00
Expenditures
71 ADMINISTRATION
04-71-4121
SALARY & WAGES
$172,980.00
$149,170.71
$219,324.00
$216,289.97
$187,649.00
$177,846.00
$186,539.00
$186,539.00
04-71-4122
_
OVERTIME
$2,000.00
$632.00
$2,000.00
$1,045.56
$2,000.00
$2,000.00
$2,000.00
$2,000.00
04-71-4124
LONGEVITY
$925.00
$925.00
$850.00
$775.00
$975.00
$975.00
$975.00
$975.00
04-71-4128
NC ESC
$600.00
$224.96
$230.00
$278.47
$0.00
$0.00
$0.00
$0.00
04-71-4134
401 K(NON LEO)
$5,171.00
$4,158.35
$3,531.00
$3,672.85
$5,690.00
$5,396.00
$5,657.00
�$14,498.00
$5,657.00
04-71-4181
SOCIAL SECURITY
$13,457.00
$11,370.16
$9,21.4.00
$9,042.34
$14,583.00
$13,833.00
$14,498.00
04-71-4182
RETIREMENT _
$12,438.00
' $11,184.61
$8,516.00
$8,468.34
$12,720.00
$12,066.00
$12,646.00
$12,646.00
04-71-4183
MEDICAL INSURANCE
$41,472.00
$36,454.93
$17,987.00
$17,961.88
$45,972.00
$43,690.00
$45,972.00
$45,972.00
04-71-4190
PROFESSIONAL SERVICES
$15,000.00
$6,838.84
$15,000.00
$8,502.09
$15,000.00
$15,000.06
$15,000.00
$15,000.00
04-71-4191
PROFESSIONAL ENG/SURVEY
$8,000.00
$250.00
$8,000.00
$3,738.41
$8,000.00
$8,000.00
$8,000.00
$8,000.00
04-71-4212
UNIFORMS & ACCESSORIES
$1,000.00
$100.00
$1,000.00
-$1,065.18
$1,000.00
$1,000.00
$1,000.00
$1,000.00
04-71-4251
Vehicle Fuels & Lube
$6,600.00
$2,978.13
$6,600.00
$5,493.30
$6,600.00
$3,850.00
$3,850.00
$3,850.00
04-71-4252
04-71-4259 - _-^- _
Vehicle Tires & Tubes
Other Vehicle Supplies _
$1,000.00
$500.00
$0.00
$90.29
$1,000.00
-� $500.00
$0.00
- $546.64
$1,000.00
$500.00--
$1,000.00
$500.00
$1,000.00
$500.00
$1,000.00
$500.00
04-71-4260 -
OFFICE SUPPLIES -
$625.00
$124.53
$625.00
$564.61
$625.00
$625.00
$625.00
$625.00
04-71.4291
DATA PROCESSING SUPPLIES
$300.00
$0.00
$300.00
$O.OD
$300.00
$300.00
$300.00
$300.00
04-71-4312
TRAVEL & TRANSPORTATION
$500.00
$41.72
$500.00
$0.00
$500.00
$500.00
$500.00
$500.00
04-71-4313
CAREER PATH
$0.00
$0.00
$0.00
$0.00
$0.00
$2,989.00
$2,989.00
$2,989.00
04-71-4322 -�-
TELEPHONE & POSTAGE
$2,500.00
$1,550.98
$2,500.00
$1,902.75
$2,500.00
$2,500.00
$2,500.00
$2,500.00
04-71-4323
POSTAGE
$300.00
$27.25
$300.00
$378.28
$300.00
$300.00
$300.00
$300.00
04.71-4324
CABLE & INTERNET
$1,140.00
$1,081.43
$1,140.00
$758.72
$1,140.00
$1,140.00
- $1,140.00
$1,140.00
04-71-4340
PRINTING & BINDING
$1,000.00
- $0.00
- $1,000.00
$0.00
$1,000.00
$1,000.00
$1,000.00
$1,000.00
D4-71-4353 -
M&R Vehicle
$1,000.00
$0.00
$1,000.00
$1,127.85
$1,000.00
$1,000.00
$1,000.00
$1,000.00
04-71-4358
SMALL EQUIP. NON CAPITAL
$750.00
$189.05
$750.00
$685.76
$750.00
$750.00
$750.00
$750.00
04-71-4370
ADVERTISING
$200.00
$0.00
$200.00
$32.80
$200.00
$200.00
$200.00
$200.00
04-71-4381 -T
DATA PROGRAMING
$470.00
$0.00
$250.00
$0.00
$470.00
$470.00
$470.00
$470.00
04-71-4395
TRAINING
$800.00
$80.00
$800.00
$150.00
$800.00
$800.00
$800.00
$800100
04-71-4440
CONTRACT SERVICES MAINT.
$2,100.00
$2,216.56
$2,100.00
$2,078.51
$2,100.00
$2,100.00
$2,100.00
$2,100.00
04-71-4442
COPIER LEASE
$625.00
$371.51
$0.00
$0.00
$625.00
$625.00
$625.00
$625.00
04-71-4492
BAD DEBT EXP
$0.00
$0.00
$0.00
$391.74
$0.00
$0.00
$0.00
$0.00
04-71-4498
PERMITS-NPDES, WQ & CS
$8,000.00
$6,010.00
$8,000.00
$5,760.00
$8,000.00
$8,000.00
$8,000.00
$8,000.00
04-71-4499
MISCELLANEOUS EXPENSE
$1,500.00
$24.66
$1,500.00
$948.80
$1,500.00
$1,500.00
$1,500.00
$1,500.00
04-71-4550
04-71-4610
WORK COMP/PROPERTY/LIAB
MVSD-CUSTOMER BILLING
$8,631.00
$42,6 D. O
$8,631.00
$29,679.30
$8,631.00
$42,000.00
$8,981.26
$43,701.00
$13,400.00
$42,000.00
$13,400.00
$42,000.00
$13,400.00
$42,000.00
$13,400.00
$42,000.00
-$660.00
04-71-4692
Banking Fees
$660.00
$549.25
$660.00
$632.85
$660.00
$660.00
$660.00
04-71-4813
CAPITAL OUTLAY VEHICLE
$0.00
$0.00
$43,729.00
($0.13)1
$0.00
$0.00
1 $0.00
$0.00
Total Dept 71
$354,244:00
$274,955.22
$409,737`00
$344,974.83
1 $379,559.00
I $366,015.00
1 $378,496.00
$378,496.00

72 OPERATIONS
04-72-4190
_
PROFESSIONAL SERVICES
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-72-4191
UTILITIES LOCATE
$0.00
$0.00
$0.00
$0.00
$2,500.00
$2,500.00
$2,500.00
$2,500.00
04-72-,1200
SUPPLIES & MATERIALS
$3,000.00
$815.93
$3,000.00
$2,409.08
$3,000.00
$3,000.00
$3,000.00
$3,000.00
D4-72-4210
SUPPLIES N-VIRO AD -MIX
$8,700.00
$9,682.00
$8,700.00
$7,195.20
$8,700.00
$8,700.00
$8,700.00
$8,700.00
04-72-4211
CHEMICALS WWTP
$14,000.00
$8,598.73
$14,000.00
$8,904.69
$12,000.00
$12,000.00
$12,000.00
$12,000.00
04-72-4330
WWTP ELECTRICITY
$65,000.00
$57,056.00
$65,000.00
$61,540.00
$65,000.00
$65,000.00
$65,000.00
$65,000.00
D4-72-4351
M&R BUILDING & GROUNDS
$1,300.00
$534.55
$1,300.00
$1,390.85
$1,300.00
$1,300.00
$1,300.00
$1,300.00
04-72-4353
M&R EQUIPMENT
$3,500.00
$7,188.61
$3,500.00
$5,095.81
$5,500.00
$5,500.00
$5,500.00
$5,500.00
04-72-4358
SMALL EQUIP. NON CAPITAL
$1,700.00
$0.00
$1,70D.00
$125.53
$1,700.00
$1,700.00
$1,700.00
$1,700.00
04-72-4398
GARBAGE COLLECTION
$2,000.00
$519.13
$2,000.00
$475.08
$2,000.00
$2,000.00
$2,000.00
$2,000.00
04-72-4440
CONTRACT MAINTENANCE
$0.00
$0.00
$0.00
$0.00
$2,000.00
$2,000.00
$2,000.00
$2,000.00
04-72.4499
MISCELLANEOUS EXPENSE
$2,075.00
$277.08
$2,075.00
$613.44
$2,075.00
$2,075.00
$2,075.00
$2,075.00
04-72-4542
CAPITAL OUTLAY GROUNDS
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-72-4550
CAPITAL OUTLAY OTHER EQUI
$6,251.00
$13,157.20
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-72-4571
CAPITAL OUTLAY LINE EXT
$11,369.00
$0.00
$11,369.00
$0.00
$11,369.00
$11,369.00
$11,369.00
$11,369.00
04-72-4580
CAPITAL OUTLAY BUILDING
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-72-4591
M & R ROAD MATERIAL
$2,000.00
$78.28
$2,000.00
$10.20
$2,000.00
$2,000.00
$2,000.00
$2,000.00
04-72.4620
04-72 4630
M&R WWTP {
M&R LINES
$5,000.00
$45,000.00
$6,330.82
$1,260.22
$5,000.00
$45,000.00
$1,174.00
$31,642.70
$5,000.00
$45,000.00
$5,000.00
$45,000.00
$5,000.00
$45,000.00
$5,000.00
$45,000.00
04-72-4640
M&R TAPS
$3,500.00
$1,844.95
$3,500.00
$1,491.17
$3,500.00
$3,500.00
$3,500.00
$3,500.00
04-72-4661
DEPRECIATION
$0.00
$0.00
$0.00
$184,526.02
$0.00
$0.00
$0.00
$0.00
04-72-4670
CONTRACT TESTING
$23,000.00
$18,348.22
$23,000.00
$19,729.71
$23,000.00
$23,000.00
$23,000.00
$23,000.00
04-72-4697
REIMB. FOR DELLWOOD
$6,000.00
$2,736.00
$6,000.00
$5,477.60
$6,000.00
$6,000.00
$6,000.00
$6,000.00
Total Dept 72
$203,395.00
$128,427.72
$197,144.00
$331,801.08
$201,644.00
$201,644.00
$201,644.00
$201,644.00
97 DEBT SERVICE
04-97-4754
2014 F-350
$8,398.00
$8,397.64
$0.00
$0.00
$8,398.00
$8,398.00
$8,398.00
$8,398.00
04-97-4791
SEWER PRINCIPAL
$162,961.00
$162,960.30
$162,961.00
$0.00
$162,961.00
T
$162,961.00
$162,961.00
$162,961.00
04-97-4891
SEWER INTEREST
$48,625.00
$48,623.96
$51,333.00
$51,332.50
$48,625.00
$48,625.00
$48,625.00
$48,625.00
Total Dept 97
$219,984.00
$219,981.90
$214,294.00
$51,332.50
$219,984.00
$219,984.00
$219,984.00
$219,984.00
Total Sewer Expenditures
$777,623.00
$623,364.84
$821,175.00
$728,108.41
$801,187.00
$787,643.00
$800,124.00
$800,124.00
tevenues Over/(under) Expenditures $0.00 1 ($57 141.27)1 ($96 329.00)1 ($60,529.22)1 $0.00 1 $0.00 1 $0.00 1 $0.00

Town of Maggie Valley
Wastewater Collection System
Capital Improvements Plan
2015-2021
Goal Statement: It is the goal of the Town of Maggie Valley to eliminate all SSO's and
operate the wastewater collection system within the permit requirements.
Proiect Area: Horseshoe Cove, Valley Creek, Evergreen Heights, Campbell Woods,
Stoney Ridge and other areas identified during video inspection.
Deficiencies and Future Needs: Deficiencies include some areas of limited access due
to no manholes on existing 6 inch lines. Future needs include installing manholes in the
deficient areas. An ongoing future need is the repair of damaged areas and failing
sections of pipe that are identified during our yearly line cleaning and video inspections.
Five Year Estimated Budget: The short term budget will cover areas identified during
yearly video inspections that require repair. The long term budget will cover areas in
need of manholes installed and upgrading existing lines.
Fiscal Year Short Term Long Term
2015-2016
7,500
7,500
2016-2017
7,500
7,500
2017-2018
7,500
7,500
2018-2019
7,500
7,500
2019-2020
7,500
7,500
2020-2021
7,500
7,500
Revised 2/2016

Town of Maggie Valley
Wastewater Collection System
SPILL RESPONSE ACTION PLAN
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
- 8. Reports
• Source for emergency funding: The retained earnings in the Enterprise Fund
• Methods for obtaining funds: by Town Manager or Board approval
• Clean up materials include lime, straw, removal of contaminated soils and pumping
• Overflow spill assessments includes down stream monitoring and on site visits
9. Timing.
• Response to scene should be within 30 minutes after receiving notice of overflow.
• Mitigation should begin immediately.
Revised 2/2016
11Page

Town of Maggie Valley Wastewater Collection System
The Town of Maggie Valley operates under the Council/Manager form of government. The
Manager has designated the Public Works Director to be the primary administrative contact
for all sewer related issues. The Town employs a Public Works Director / ORC for waste
collection and treatment with the staffing
requirements and scheduling to be fulfilled by this Director. The Public Works Director
serves as the sewer crew leader with six (6) full-time employees and some part-time.labor.
Emergencies are responded to by the ORC and on -call personnel.
Town of Maggie Valley
Waste Treatment and Collection System
Emergency Contact List
Name
Phone
Cell Phone
Mike Mehaffey (ORC)
627-3702
400-9494
Mike Corbin
452-4006
734-0741
Seth Boyd
400-1190
Jack Mehaffey
926-1294
734-5999
Maggie Valley Sanitary
District (also on call
for the Town)
926-0145
444-7174
Sewer Vehicle List
2001
F550 Dump Truck
1996 -
John Deere Backhoe
2014
Sewer Maintenance Truck
2001
Sewer Jet Machine
2002
Bobcat Loader
2004
John Deere Backhoe
2011
F550 Dump Truck
Revised 2/2016
2 1 P a g e

Collection System and Pump Station Spare Parts
• We maintain a good inventory of miscellaneous pipe and fittings for 4inch, 6 inch,
eight inch and 12 inch pipe.
• The parts are stored at the Public Works Building on Hemlock Loop. There is also a
good supply of parts on the Sewer maintenance Truck.
• Duplex Pump Station parts are readily available through our suppliers:
Carolina Pump Works
Columbia SC 29201
Scott Hale 803-917-979
Water & Waste Equipment
Cleveland TN 37312
Michael Bailey 423-479-2084
Revised 2/2016
-- ------------------------------------------------------------- ---
31Page

Sewer and Pumping Contractors
Sewer Contractors
Cameron Pressley
Clark & Leatherwood Inc
104 Grazing Deer Drive
Larry Clark
Waynesville NC 28785
142 Miller Street
828-734-8170
Waynesville NC 28786
828-452-4500 (office)
RCF Construction Company
828-421-4515 (cell)
Gary McKay
PO Box 3157
T & K Utilities Inc
Waynesville NC 28786
Wendell Howard
828-456-9570 (office)
204 Charlotte Hwy Ste G
828-246-3128 (cell)
Asheville NC 28803
828-299-8205 (office)
828-230-3400 (cell)
Sewage Pumping
Burchfield Septic Pumping
Ernie Burchfield
70 Meadow Street
Waynesville NC 28786
828-456-7144
Sorrells Septic Pumping
Chester / Larry Sorrells
928 Chambers Cove Road
Canton, NC 28716
828-456-6327 (office)
828-421-9808 (cell)
4 1 P a g e
Revised 2/2016

a
Town of Maggie Valley
Pump Station Contingency Plan
In the event of Multiple Pump Failures or Stand-by Power Failure,
the Operator should do the following:
1. Respond to scene,
2. Assess scene
a. Contact ORC
b. Monitor level in Wet Well
c. Call in necessary manpower
d. Call Sewage Pumping Contractor and place on Stand-by
3. Remedy Source of Problem
a. If problem will take time to repair, begin pumping wet well at
12 hour intervals. (2016 Maximum Daily Flow to Pump Station
#2 is 1250 GPD)
b. Continue on pumping schedule until problem is repaired.
Revised 2/2016

TOWN OF MAGGIE VALLEY
TOWN OF MAGGIE VALLEY ANNUAL NEWSLETTER
A Messag ek. From Your Mayor.
process and restructuring fees to recoup the direct '
Hello Maggie Valley Residents' & Business Owners;
costs, associated with events.
There have been lots of changes and new.
The Board recently hired an engineerto-evaluate
beginnings in Town Hall -this year!' We welcome
ourTown Boardroom and puttogethera
remodeling plan..Town Hall is an historical
new Town Manager. Nathan, Clark, promoted from
building in Maggie Valley; and.the best way to
Town Planner, and already'putting his own
preserve it is to mairitain.its structural integrity and
progressive spin to.thejob. Nathan hit the ground
insure that it remains useful and relevantto the .
running with immediate improvements in
future. The -plan includes reinforcing the flooring .
communication, organization, and a completely
framing system, encapsulating the crawlspace and
- new take on the budget process.
insulating the walls and floor for improved
Nathan wasted no time in filling his vacated
function, energy efficiency and maintenance.'This
managed et theattenti,onofseveralCount
9 9 Y
positionofTownPlanner, by hiring Andrew
plan will go outto prospective bidders to evaluate
_
'Commissioners a committee and subcommittee
) ,-
Bowen, a Maggie Valley resident coming to us
the cost of the improvements.
,
were formed and we are making rest progress.
9 9 P 9
from a former position with the Town of
Waynesville. Andrew is.quicklygettingup.tospeed -
Our Board is also in the rocess of exploring
P, P g '
],continue . to look for ways to improve our winter
and already handling' our first proposed new
options for creating a Maggie Valley downtown
tourist season and promote Maggie Valle as the
p gg Y.
business construction projectin many years."
center. This is a considerable challenge ina.lineal
southern tip of winters orts. Brin m 'business to .
, P P 9 9 .
town like Maggie Valley: Several of us on the
.
Maggie Valley during the winter months is
This year also brought two new:Board members;
Board have attended various downtown" '
imperative to the health of ourtown:
Janet Banks.and Mike Eveland. Janet comes from .
development conferences where we've seen
a career in nursing, and Mike from' restaurant.
different ideas.for using art and landscaping to-
Congratulations to Sue Pendle and Ma ie
9 Y 99
management Both have been a positive influence .
create islands of interestthat link togetherto give
-and
Mountaineer Crafts forwinnin this ear'sJune
9 Y
in bringing stability, focus, and decorum to our
the feeling continuity of a downtown. A
Johnson Award for always exemplifying the Spirit
Town Hall meetings. News from Maggie Valleyis
_ request for proposals went out a#ew weeks ago -
of Maggie Valley! Last, I wantto thank June
that we are moving in a positive direction and
and plan ideas will be presented in the near future.
Johnson herself, for hervision and hard work in .
working in concert with neighboririg,elected
My pet projectforthis year is Broadband. I've
creating the Community Garden project. The .
project.is not only a great self-sustaining
officials throughout Haywood County.
-
talked with numerous businessmen& women that
community outreach program, but has managed
I'm pleased to reportthatwe have'again passed
wish.to move their residence and/ortheir business
-are
to unite our citizens and churches to work.to ether
9
- ourTown budget at the reduced tax rate of three
to our area; but held back by the lack.of
in a wa thatshould make Maggie Valle ve
Y 99 Y -rY
:years ago. This is no small task with. insurance and
sufficient internet bandwidth. Broadband has
proud. This project is now being leveraged with -
P P J 9 g
operating costs steadily rising. = We also replaced.
become as necessary as sewer and water; and not -
-
the count wide Haywood Helps project for even
Y YN- - P P 1
two police cars, one administration vehicle and
just to the business corridor, because people today
-greater results. June is a Haywood County native
helped our staffwith a cost of living raise..
work as much from home as they do the office.
that continual) finds wa s to make ourTown
Y Y
Broadband is an integral -part -of economic.
shine.
We've reorganized the vision and policy ofthe :
development and there are numerous examples of
Festival Grounds: We are stepping away from
townsthat:have flourished after makin."
g:
Sincerely;
festival management, streamlining the application
broadband improvements. This problem "has been
Ron DeSimone
on my.radarforseve,ral"years, howeverthis year I
MaggieValley Mayor

TOWN OF MAGGIE VALLEY
A Note from: the Town Clerk
Bythe middle of the 17th,century, the,
title "town clerk" appears in town
records and this title has continued to
the present. Over the centuries, ,
municipal clerks have become the hub .
of government, the direct.linkbetween
the inhabitants of their community and
their government.
As we enter a new year, once again I ask.
-,
you to become involved and to be
informed about your local government
Zoning &Budding Permits.
One of the easiest ways to stay informed. _
No person, firm or corporation shall erect,
is by signing up for the Sunshine List.' I
construct, enlarge, install, alter, repair,
send out minutes, agendas, public .
move, improve, remove, convert or demolish
notices and other, pertinent information
any building, structure, or service system
in an effort to keep you informed. I am .
within the Town of Maggie Valley's
always here to answer your questions,
Corporate or Extraterritorial Jurisdiction
provide information and take any-
(ET1) Limits without obtaining a Town of
suggestion you may have:
Maggie Valley Zoning. Conformance Permit.
You will need this permit in hand before
.I appreciate serving .each of you to the
applying for a Building Permit, issued by
best of my ability and have truly made
Haywood County.Building Inspections.
some wonderful friends -that have shown
great compassion during my hardships
this year. Please feel free.to call or email .
me at any time. Email me at
bestclerk0townofmaoaievallev:com or
call 828-926-o866 x ioz. Thank you and
have a great 2015. "
Special Reminderforall Commercial (C-1)
Property. owners; in addition to obtaining a
standard zoning and building permit you also
are required to meet the appearance and
design guidelines as established by the
Aesthetics Standards and Design Review
Process.
Vickie Best, CIVIC "Your Town Clerk"
For Zoning & Development information
please contact Andrew Bowen at
Twelve. Miles of Sidewalk!
abowen4townofmaogievalley.com or 828-
The Town of Maggie Valley's pedestrian ,
926-o866 x3-04 and for Building Permit
sidewalk system is nearly -twelve miles
information please contact Haywood County
long. It provides an opportunity for our
Building Inspections at 8a8-4sz-6638.
residents and visitors to live a more
The Planning & Development
active, healthy lifestyle by using it for
Department is responsible for enforcing
recreation or an alternative mode of
the Town's Weeds & Unwanted Vegetation
transportation. If your property touches
Ordinance.399. The entire ordinance may be
the sidewalk, please rememberto keep
viewed at
all signs, displays and other objects
outside of the sidewalk to ensure
http://www.townofmaggievalley.com/
everyone's journey along our sidewalk
ordinance/ord399_Sect2Bweeds.htm
remains unimpeded.
Keeping your grass, cut short not only
improves your property's appearance but can
CLEAN UP
YOUR PET,
help you avoid the following:
Snakes • Spiders • Rats Flies Ticks •.
Health issues • Mosquitos • Negative Impact
on Neighborhood* Safety issues • Fire
hazards
Call 83.1 Before You ,Dig —
North Carolina One Call Center,
www.ncocc.oru
Brush and Yard
Waste Service
In zoo7the Town of -
Maggie Valley Board,of
4 - Aldermen adopted
Ordinance 481,
establishing the Town's "
curbside Brush and Yard
Waste service.
Immediately this, program
was utilized by our
residents resulting in the
Town hauling away over
36 tons of brush and yard
waste. Overtime this service has been fully "
embraced by our citizenry and in the 2013-
2014 budget year, the Town hauled away
over 202 tons of yard debris. That's a zz%
increase.within a relative ly.short amount of.
time.
This vital service is one that our Town's
Public Works Staff takes a great amount of
:pride in delivering. They often comm_ ent.on
how well manicured our residential
neighborhoods are kept. With that said, it is
important to follow the rules and conditions
established in Ordinance 481, allowing our'
Public Works Staff to work more efficiently
picking up your "brush orders".and helping
keep our delivery of service costs down..:
Please follow the conditions of "pickup" .
established by Ordinance 481 or you might
face an additional service fee or not have
your brush hauled away by the Town. Refer
-to our website
www.townofmagyievalley.corri for a
complete version of Ordinance 481 or stop by
Town Hall for a copy. If -you have additional
questions.about this service please contact
Maggie Valley Town Hall at 828.926.o866.
z

Meet Andrew Bowen, Town Planner -
Andrew Bowen, the new Town Planner of Maggie
Valley, was born in Waynesville, NC and currently
lives in Maggie Valley. Like many raised in the area,
Andrew developed a strong infatuation with .
Western North Carolina's rich history, culture and
natural beauty. With the desire to stay in WNC,
Andrew received his undergraduate degree from
Western Carolina University in Political Science and
Business Administration with the intent to go to law
school. This plan changed though when Andrew
served as an intern for the Jackson County Planning
Office, after which he decided to pursue a master's
degree that would allow him to work in local
government. Andrew pursued and completed his Master's. Degree in Public Affairs with a
concentration in local government at WCU as well.
By joining:the Town's team, Andrew hopes to aid in
the positive development and future growth of
Maggie Valley, while seeking the preservation of the
Town's cultural and natural resources. His hobbies
include cycling, kayaking, reading and pottery.
Our History, Our Community: As Maggie Valley
has such a rich and vibrant history, the Town
Planner is dedicated to gathering important pictures
and information, in orderto make a new
comprehensive web- based collection of historic
documents. To see the beginnings of this project,
please visit our new page Our History, Our.
Community at this link:-
http://www.townofmaggiev6lley.com/?1age id=i3ia
Maggie'Valley is a North Carolina Mountain
Heritage Trout City. We provide public access for .
fishing. For more information call 93.9-707-0220 or visit
www.ncwildlife.ora:
Recreational Needs Survey: In moving towards the
future, the Town is pursuing input from its residents,
business owners, and visitors, in orderto plan for the
future recreational needs of Maggie Valley. By
taking the time to complete our survey at
http://www.townofmaggievalley.com/?paae id=s541 you
are aiding your community in the planning process
of outdoor recreation within Town.
Downtown Master Plan: Perhaps the most exciting
new development this year in the Planning
Department is the creation of a new Town Center
Master Plan. This document, upon completion by a
qualified Planning Firm, will focus on the
development, redevelopment.and enhancement of
our Town. With this document, the Town will have
implementation tools that will help create a
business -friendly environment which increases the
likelihood of economic development and job -
on.
New Business'Road Map: Wanting to start a
business in Maggie Valley? Please come see the
Town Planner to get information on the ins and outs
of starting a business within Town. Also, please
come by to pick up our New Business Road Map,
which was designed to make the process of business
startup as streamlined and easy as possible.
Whether you are an experienced business ownerjust
needing to get information on permitting, or totally
new to the process, we are here to help you along
the way. The Road Map is also downloadable at this
link:
.http://www.townofmaggievalley.com/?page i&.

Maggie Valley Community Gardens
During winter, 2014, three Maggie residents shared breakfast and conversed about the growing needs for local
residents. Maggie churches were striving to feed 120 to 1So residents weekly. A meeting was called for anyone
interested in the topic. Over 6o individuals attended. While many ideas were offered to address overall
community -building, it was decided that addressing needs of the hungry took precedence.
The initial plan was to begin a vegetable garden on land donated to the Maggie Valley United Methodist Church
by the Todd & Ruth Henry family. Immediately, Baptist, Catholic, Anglican and Unitarian churchesjoined the
effort.
From one garden, there are now four— located from Evans Cove to upper Soco. An orchard will be planted in
October. Our gardens are providing bushels of produce, weekly. Offers of additional land' and equipment
continue to come. It seems we havejust begun!
An unanticipated outcome of addressing hunger has been overall community -building. Diverse individuals and
groups from Maggie and other areas are finding unity in a common effort. The gardens are not to be seen as a
church movement; instead, a community movement with churches comprising a portion.
Ideas forfurthercommunity-building are often presented. Examples:
z — Formation of flower and landscaping groups. Businesses and residents are acutely aware of the need to
address Soco Road's appearance. Town leaders as well as community groups want to be involved in improving
Maggie Valley's appeal.
z — Town provision of rental garden plots -and a year-round greenhouse for residential and business use.
3—Addition of a teaching component to individuals and businesses interested in good gardening practice and
design.
In our second season, there will be maps for self -guided tours to the gardens in.Maggie Valley. Shaded sitting
areas are planned for each garden with businesses, residents and visitors welcome. Presentations and guided
tours for groups are presently provided. If you are interested in seeing the gardens or hearing more about them,
please contact givinggardensnc(a)gmail.com. —June Johnson
Find us on the Web - http://­givinggardensnc.weebly.com
Find us on Facebook - https://www.facebook.com/givinggardensmv
Nourishing minds. Feeding spirits. Growing a mountain community. -

TOWN OF MAGGIE VALLEY
3
.Maggie Valley two year old Belgium Malinois that will be
them in this box or bring them into the police
trained by the newly promoted, Officer
department during normal business hours.
=� Brennan Mehaffey. K9 Moses is trained in
We ask that you please keep them in the
drug detection and tracking, and will have an
original bottles, but feel free to mark out any
opportunity to assist all surrounding agencies
personal information that you would like.
:. in Haywood County.
Police Department
R.S. Sutton, Chief
61 Summit Drive
Maggie Valley, NC 2875-
828-926-o867 Fax [phone]o
The Maggie Valley Police Department is
happy to announce the newest addition to
our department, K9 Moses. K9 Moses is a
Can the grease!
Pouring cooking fats and grease down your
kitchen drain is a recipe for disaster! These
substances build up in your home's.plumbing
and inthe Town of Maggie Valley's sewer
system and that's bad news for your pipes
and ours. Why? Clogged pipes can cause raw
sewage to back-up into your home, yard,
streets or waterways.
How can you help prevent grease buildups
from blocking sewer lines? Never pour grease
down the sink drain, even with dish soap and
hot water! Scrape food scraps from pans and
dishes into a trash can or garbage bag.
Mayonnaise, salad dressings and other food
items that contain fats and oils can clog pipes
too. Pour cooled grease into an empty can or
bottle and place it in the trash. Use rubber
scrapers and paper towels to remove oil and
grease from cookware. Avoid using your
garbage disposal for this waste. Put baskets
or strainers in sinks to catch food scraps, and
empty them in the trash can.
•
Yard Waste and Brush Removal
The Town of Maggie Valley will collect
bagged yard debris, limbs, cuttings,
shrubbery and brush from town residences
on a call -in basis. Lawn trimmings and leaves
should be placed in bags for pickup. Brush
and limbs should be piled with the cut ends
facing the street. To schedule yard debris
pick up, please call 828-926-o866 ext. 117.
Our department will be. starting a third year
with the DARE program at Jonathan Valley
School. Officer Jeff Mackey is excited to be
teaching our young youth about the dangers
of drugs and alcohol once again this school
year. The 5th grade classes enjoy Officer
Mackey's enthusiasm and look forward to
seeing him every year.
The Maggie Valley Police Department would
like to make all residents aware that we have
a Prescription Drop-off box located on the
outside corridor of the building. If you have
any old or unused prescriptions that you
would like to discard, please feel free to drop
We encourage you to recycle! Recycle
paper, plastics, glass and aluminum. For
more information or a complete list of
recyclable items, please stop by Town Hall
and pick up a brochure or packet, or
download one at our website:
www.townofmagciievalley.com.
Solid Waste
All household garbage must be bagged and
securely tied in trash bags. No loose trash
may be. placed in the toter. Items to be
recycled should be rinsed and placed in a
'blue' recycling bag. Our trash pickup day is
Monday. Recycling pickup is on Tuesday.
For the safety of those who come
in contact with your trash, all hypodermic
syringes should be placed in a puncture -
proof heavy duty plastic or metal container
for disposal. These containers need to be
taken to the Materials Recovery Facility in
Clyde for disposal, Monday through Saturday
between the hours Of7:3oam and 3:3013m.
Please keep in mind we are also available to
come and speak with new or existing Home
Owners Associations. about the Community
Watch program or any issues that you may
be having. You may contact our office any
time and we will be happy to assist you with
setting up a time to come speak with your
group.
Street Light Out?
Is your street light out or malfunctioning? If
so, please report to the Maggie Valley Police
Department by emailing
omurphy0Dmaggiepd.com or call 828-926-
4950. Please indicate the pole number and
location for repair work. Thank you!
Carpet, fluorescent light bulbs, tires,
building materials, paint and stumps will
not be picked up. Please call Haywood
County Solid Waste at 828-627-8042 for
proper disposal of these items.
Discarded Appliances Pick-up
The Town will pick up certain white goods on
a'special call' basis. Please call 828-926-
o866 ext. 117 to request pickup of discarded
appliances. Any of the following items will
be picked up: water heaters, stoves,
refrigerators, dishwashers, window air
conditioning units, washing machines,
dryers, microwaves or gas BBQ grills. This is
a service provided to all residential
customers in the normal replacement of
home appliances and is not -provided for
commercial establishments.
Be sure'to visit.Our website.,
www.townofmagcgievalley.com
for updates; rnore'important
information and to sta informed!

TOWN OF MAGGIE VALLEY.I 4
Board of Aldermen Directory Town Staff Directory AROUND TOWN
Mayor— Ron DeSimone
828-926-5553.
ron(@desimonecontracting:net
Mayor Pro Tern — Saralyn Price
828-92678402
spriceL;lo(@charter.net
Alderman - Janet Banks
828-926-6o5o .
banks8280bellsouth.net
Alderman — Mike Eveland
828-9z6-0203.
mikesroadkin-oq 6(a)yahoo.com
Alderman — Phillip Wight
828-734-4668
pwshvac(@cimail.com
Town Manager— Nathan Clark
828-926-o866
nclark(a)townofmaggievalley.com
Town Clerk —Vickie Best
828-926-o866 ext. 102
vbest(@townofmaggievaI Iey.coin
Finance Officer=
Shayne Wheeler
828-926-o866 ext. :Los
swheeler[7a townofmag- ie�y.com
Town Planner —
Andrew Bowen
828-926-o866 ext. 104
abowen(a)townofmaggievalley.com
Director of Public Works —
Mike Mehaffey
828-400-9494
mmehaffey(a)townofmaggieva[ley.com
i Administrative Assistant
Shelly. Coker
828-926-o866 ext.lz7
scoker0townofmaaaieval lev.com
Maggie Valley Branch Library
We have a wonderful library in the Town
Hall. The Maggie Valley branch of the
Haywood County Library has Wi-Fi,
newspapers, magazines, DVDs,
computer access and great books!
Operating hours are Tuesdays and
Thursdays from gam to 5pm. For more
information please call 828-356-2541•
Join the Lunch Bunch!
Maggie Valley Senior Services
The Maggie Valley Nutrition Center is
available for all seniors Monday through
Friday from gam — spm in the Town Hall
Cafeteria. Lunch is served daily. Activities
include exercise classes twice a week, Bingo
on Friday, knitting and crocheting, puzzles
and board games are played on Monday and
on Thursday, basket makers work with each
other. on Tuesday. Field trips are taken -
occasionally and a covered dish meal is held
monthly. For more information orto
register, contact Vicki at 828-926-o866 ext.
110 from gam to ipm. Come and enjoy!
Police Chief— Scott Sutton
828-926-o867 ext. 225
ssutton(a)maggiepd.com
We have Current Board Vacancies on
the Zoning Board of Adjustments and
the Planning Board. The Zoning Board
meets the second Thursday of the
month at 5:30pm. The Planning Board
meets the third Thursday of the month
at 5:30pm. To apply, you may go on-line
at www.townofmaggievalley.com to
download an application for nomination
and mail, email or hand deliver your
application to Town Hall. It is important
to have diverse members to provide
different viewpoints. Anyone interested
in serving on these boards is encouraged
to apply!If you have questions, please
contact our Town Planner, Andrew
Bowen @828-926-o866 ext.lo4.
Elk Viewing
If approached by an elk, visitors should
slowly back away to put distance between.
the animal and themselves, creating space
for the -animal to pass. If elk are near the
roadways, remain in or next to your vehicle
at a safe distance from the animal.
Local Artist Denise McCullough has some
of her art on display in the Town Hall. The
beauty of North Carolina has had an
overpowering influence on her work. Come
by the Town Hall to see Denise's display!
Yard Debris & Brush pick-up
Your town at work for you!
Town of Maggie Valley
3987 Soco Rd
Maggie Valley, NC 28751
828-.926-o866 -
FAX [phone]
www.townofmaggievalley.com

Town of Maggie Valley
System Performance Annual Report
2013
D'
I. General Information
Facility Name - Town of Maggie Valley Sewage System
3987 Soco Road
Maggie Valley, NC 28751
Town of Maggie Valley Wastewater Treatment Plant (WWTP)
5320 Jonathan Creek Road
Waynesville, NC 28785
r-. +^�+ Tnfnr-mei+inn
MAR 1 0 2W
Town Manager
Nathan Clark
[phone] ext. 103
Public Works Director
Michael Mehaf fey (ORC) WWTP & CS
[phone] ext. 102
Public Works
Mike Corbin Backup (ORC) WWTP & C5
[phone] ext. 102
Permit Numbers:
• NPDES Permit #NC0056561
• Marketing & Distribution Permit #WQ0010615 (Class A Residuals
• General Storm Water Permit #NCG110104
• Collection System Permit #WQC500122
i EPA Lab Code #NCO1414
• North Carolina Lab Code #5171
II. Description of Facilities
RECEIVED
Division of water Resourm
MAR 1 3 2014
water ouary Regionet Operations
Asheville Regional Office
A. Collection System
The Town of Maggie Valley's service area covers approximately 15 square miles. The Town provides
service to areas along Jonathan Valley from Fie Top Road to Interstate 40. There are over 45 miles of
public sanitary gravity sewer line, one public pump station within the collection system and
approximately 1170 manholes system wide. There is another 4 miles of private sewer system that
drains to the Town's public collection system. The Town's collection system is considered young as the
majority of the lines were completed in 1986. Pipe sizes throughout the collection system range from 4
inches to 18 inches with the majority (38 miles) being larger pipes 8 inches to 18 inches in size. Pipe
materials used within the system include both polyvinyl chloride (PVC) and ductile iron pipe (DIP) with
the majority being PVC. The Town's 1,850 sewer customers reflect a service population of an estimated
4,255 people.

B. Wastewater Treatment Plant (WWTP)
The present wastewater treatment plant (WWTP) is a 1.0 million gallon per day (MGD) extended
aeration secondary treatment plant serving Maggie Valley and the Jonathan Valley area. Overall the Town
services approximately 1,850 separate sewer customers with a combined customer population of
approximately 4,255. In 2013 the facility treated an average daily flow of 339,000 gallons per day. The
plant consists of a step bar -screen with shaftless screw conveyor for preliminary treatment. 2 - first
stage and 2 - second stage aeration basins along with a rectangular clarifier for secondary treatment.
Disinfection is done by injecting chlorine into the effluent and dechlorination is achieved with sulphur
dioxide gas injection. Residuals are held in two 60,000 gallon aerobic digesters until dewatering is
completed by a one meter belt filter press. Dewatered sludge is then stabilized by using the N-VIRO
Alkaline Stabilization Process. The WWTP produces approximately 290 tons per year of Class A stabilized
sludge for distribution and use by the public.
III. Performance Measures
A. Collection System
• The Town of Maggie Valley has an aggressive preventive maintenance program of high pressure line
cleaning and video inspection. This year over 26,500 lineal feet of pipeline was cleaned and
inspected in this way. This represents approximately 11% of the 45 miles of sewer system.
• Public Works completed and submitted to NCDENR-DWQ, during the yearly system inspection, two
six month High Priority Inspection Reports and a System Inspection and Maintenance Report as
required. The High Priority Line report documents inspection of aerial lines, siphons and lines in
proximity to creeks and streams. The System Inspection Report documents oversight and walking
of the entire sewer system and maintenance and repair logs.
• The collection system recorded 1 sanitary sewer overflow (S5O) in 2013. This SSO was remediated
and no severe environmental impact occurred.
B. Wastewater Treatment Plant (WWTP)
• Performance measures were successfully achieved during the 2013 annual reporting period. The
WWTP continues to provide effective/efficient treatment services to the community averaging
BOD and TS5 removal efficiencies well above the NCDENR and EPA requirements. Flow to the
WWTP continues to remain well below hydraulic capacity for the plant, with an average flow of
339,000 gallons per.day in 2013. The unusually high record rainfall in 2013 was the primary
contributor to the increased flow. The WWTP remained in compliance for all permitted parameters
and received a favorable review by NC-DENR Regional Office staff with respect to the annual
facility inspections.
• The WWTP met all required testing parameters and had no Notice of Violations (NOVs) last year.
IV. Certif ication
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify that this report has been made available to the users and customers
of the Town of Maggie Valley sewer system and that those users have been notified of its
availabilit .
Michael Mehaffey, ORC
Public Works Director
Town of Maggie Valley Sewage System
Date

Cantwell, Janet
From: Kinney, Maureen
Sent: Tuesday, April 12, 2016 2:35 PM
To: Cantwell, Janet
Cc: Reid, Steve
Subject: Maggie Valley coll sys permit renewal - No ORC issues
Attachments: 201603231335.pdf
1
Hi Janet,
I'm reviewing the attached permit draft and wanted to check with you on this facility's classification.
- BIMS says it's classified CS-1
- NC0056561 is WW-3
- Population served is 1,700 (CS-2)
Is there any reason this wouldn't be a CS-2 system?
Maureen
-----Original Message -----
From: Lewis, Steven
Sent: Wednesday, March 23, 20161:48 PM
To: Kinney, Maureen <[e-mail]>
Subject: Maggie Valley coll sys permit renewal - No ORC issues
Steve Lewis
Emergency Response Coordinator
PERCS Unit
Div. of Water Resources
NC Dept. of Environmental Quality
[phone] office
[phone] fax
[e-mail]
1

Water Resources
ENVIRONMENTAL QUALITY
March 23, 2016
Mr. Nathan Clark, Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, NC 28751
Subject: Permit No. WQCS00122
Town of Maggie Valley
Town of Maggie Valley Collection System
Haywood County
Dear Mr. Clark:
PAT MCCRORY
Govemoi-
DONALD R. VAN DER VAART
sucrelm)•
S. JAY ZIMMERMAN
Dhvelev
In accordance with your application received February 29, 2016, we are forwarding herewith Permit No.
WQCS00122, dated March 23, 2016, to the Town of Maggie Valley for the operation and maintenance of the
subject wastewater collection system.
This permit shall be effective from September 1, 2016 until August 31, 2024 and shall be subject to the
conditions and limitations specified herein. It is your responsibility to thoroughly review this permit. Please
pay particular attention to the monitoring and reporting requirements in this permit and any special
conditions.
Changes have been made to the boiler plate language of the permit. Most of the changes are for clarification
purposes, however Condition 1(3) has been removed. The Department of Environmental Quality (DEQ)
believes that condition was included erroneously in previous permits. It was included based on proposed
rulemaking by EPA which was never promulgated and, in the continued absence of Federal regulations, DEQ
lacks authority to include such language in a permit. DEQ will continue to exercise enforcement discretion
when evaluating sanitary sewer overflows that may be considered to be beyond the reasonable control of the
Permittee. A highlighted copy of the permit identifying the changes made is available at:
http://Portal.ncdenr.org/web/wq/swp/ps/cs/apps
For purposes of permitting, the collection system is considered to be any existing or newly installed system
extension up to the wastewater treatment facility property or point of connection with a separately owned
sewer system. The collection system is considered all gravity lines, pump stations, force mains, low pressure
sewer systems, STEP systems, vacuum systems, etc. and associated piping, valves and appurtenances that
help. to collect, manage and transport wastewater to a wastewater treatment plant under the Permittee's
ownership or maintained and operated by the Permittee through a perpetual legal agreement. Satellite
systems are systems tributaryto the Permittee's collection system but those collection systems are not owned
or maintained by the Permittee. The system description provided on Page 1 of this permit is meant to provide
a general idea about the size'of the system and may not be all inclusive of the collection system at the time of
permit issuance or afterward.
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Phone: [phone] Internet: wmv.ncwaterquality.org
An Equal Opportunity 1 Afiirmalive Action Employer— Made In part by recycled paper

Town of Maggie Valley Collection System
March 23, 2016
A discharge of wastewater to the environment from the Permittee's wastewater collection system prior to
reaching the wastewater treatment facilities is referred to herein as a Sanitary Sewer Overflow (SSO). The
evaluation of enforcement options after an SSO will be determined considering all relevant information
available or requested of the Permittee, Compliance with all conditions of the permit as well as all statutes
and regulations pertaining to the wastewater collection system must be maintained or appropriate
enforcement actions may be taken as noted in Condition VI(2).
A reportable SSO is an SSO greater than 1,000 gallons to the ground or an SSO of any amount that reaches
surface water (including through ditches, storm drains, etc.). Reporting requirements including the required
verbal report and written report to the appropriate regional office are referenced in Condition IV(2). Form
CS-SSO can be downloaded from the SSO Reporting area at: http://portal.ncdenr.org/web/wq/swp/ps/cs/ssb
A notice of deficiency (NOD), notice of violation (NOV), civil penalty, and/or a moratorium on the addition of
waste to the system, may be issued if adequate justification for an SSO is NOT submitted to the regional office.
In order to submit a claim for justification of an SSO, you must use Part P of form CS-SSO with additional
documentation as necessary. DWR staff will review the justification claim and determine if enforcement
action is,appropriate. Please be advised that the information needed to justify a spill is very comprehensive.
If any parts, requirements, or limitations contained in this permit are unacceptable, you have the right to
request an adjudicatory hearing upon written request within thirty days following the receipt of this permit.
This request must be in the form of a written petition, conforming to Chapter 150B of the North Carolina
General Statutes, and filed with the Office of Administrative Hearings, 6714 Mail Service Center, Raleigh, NC
27699-6714. Unless such demands are made, this permit shall be final and binding.
If you have questions regarding compliance, contact the appropriate regional office. If you need additional
information concerning this permit, please contact Steve Lewis at [phone].
Sincerely,
forS.Jay Zimmerman, P.G.
Director, Division of Water Resources
by Deborah Gore, Supervisor
Pretreatment, Emergency Response, Collection System Unit (PERCS)
enclosure: Permit No. WQCS00122
cc: Asheville Regional Office, Water Quality Regional Operations
Water Resources Central Files — WQCS00122
Maureen Kinney, NC Operators Certification Program (electronic)
PERCS Files (electronic)

STATE OF NORTH CAROLINA
ENVIRONMENTAL MANAGEMENT COMMISSION
DEPARTMENT OF ENVIRONMENTAL QUALITY
SYSTEM -WIDE COLLECTION SYSTEM PERMIT
In accordance with the provisions of Article 21 of Chapter 143, General Statutes of North Carolina as
amended, and other applicable Laws, Rules, and Regulations, permission is hereby granted to the
Town of Maggie Valley
WQCS00122
FOR THE
operation and maintenance of a wastewater collection system consisting of, at the time of permit issuance,
approximately 45 miles of gravity sewer, approximately 0.26 miles of force main; 1 duplex pump station,,
and all associated piping, valves, and appurtenances required to make a complete and operational
wastewater collection system to serve the Town of Maggie Valley and any deemed permitted satellite
communities pursuant to the application received February29, 2016, and in conformity with the documents
referenced therein and other supporting data subsequently filed and approved by the Department of
Environmental Quality and considered a part of this permit.
This permit shall be'effective from September 1, 2016 until August 31, 2024, and shall be subject to the
following specified conditions and limitations:
1
Page 1 of 7

I. PERFORMANCE STANDARDS
1. The sewage and wastewater collected by this system shall be treated in the properly permitted
Wastewater Treatment Facility identified in the permit application and documented in the Division's
database. [15A NCAC 02T .0108 (b)]
2. The wastewater collection system shall be effectively managed, maintained and operated at all times
to prevent discharge to land or surface waters, and to prevent any contravention of groundwater
standards or surface water standards. In the event that the wastewater, collection system fails to
perform satisfactorily, includingthe creation of nuisance conditions, the Permittee shall take immediate
actions as perthe Response Action Plan (Condition II(9)), as well as any actions that may be required by
the Division of Water Resources (Division), such as the construction of additional or replacement sewer
lines and/or equipment. [15A NCAC 02T .0108 (b)]
3. The Permittee shall establish by ordinance, inter -local agreement or contract its legal authority to
require new sewers be properly constructed; to ensure proper inspection and testing of sewer mains
and service laterals; to address flows from satellite systems and to take enforcement action as required
by Condition 1(4). [G.S. 143-215.913; G.S. 143-215.1(f)(1)]
4. The Permittee shall develop and implement an educational fats, oils and grease program that shall
include at least semiannual distribution of educational material targeted at both residential and non-
residential users. The Permittee shall also develop and implement an enforceable fats, oils and grease
program for non-residential users under which the Permittee can take enforcement against users who
have not properly installed, operated and maintained grease traps or grease interceptors as directed
or otherwise violated the terms of the enforcement program pertaining to fats, oils and grease.
[15A NCAC 02T .0108 (b)]
5. The Permittee shall adopt and implement a Capital Improvement Plan (CIP) to designate funding for
reinvestment into the wastewater collection system infrastructure. The CIP should address the short-
term needs and long-term "master plan" concepts. The CIP should typically cover a three to five year
period and include a goal statement, description of the project area, description ofthe existing facilities,
known deficiencies (over a reasonable period) and forecasted future needs. Cost analysis is integral to
the CIP. [G.S. 143-215.9B]
6. Overflow piping from manholes and pump stations, excluding piping to approved equalization
structures, known or discovered after permit issuance shall be immediately removed or permanently
capped. Plugged or valved emergency pumping connections are allowable for portable pumping or
rerouting without intentionally bypassing the wastewater treatment facility.
[15A NCAC 02T .0108 (b)]
7. The Permittee shall maintain a contingency plan for pump failure at each pump station. If one of the
pumps in a pump station containing multiple pumps fails, the process of repairing or replacing the pump
shall be initiated immediately and the new parts, or pump shall be installed as soon as possible. The
permittee shall provide justification for delay in initiating the process for repair or replacement at the
Division's request. If the pump in a simplex pump station serving more than a single building or pump
stations not capable of pumping at a rate of 2.5 times the average daily flow rate with the largest pump
out of service fails, it shall be replaced immediately. [15A NCAC 02T .0305 (h) (1)]
Page 2 of 7

8. Each pump station shall be clearly and conspicuously posted with a pump station identifier and an
emergency contact telephone number at which an individual who can initiate or perform emergency
service for the wastewater collection system 24 hours per day, seven days per week can be contacted.
This emergency contact telephone number shall be coupled with instructions that the emergency
contact should be called if the visual alarm illuminates, if the audible alarm sounds, or if an emergency
is apparent. [15A NCAC 02T .0305 (h) (2)]
9. Pump station sites, equipment and components shall have restricted access.
[15A NCAC 02T .0305 (h) (4)]
10. Pump stations that do not employ an automatic polling feature (i.e. routine contact with pump stations
from a central location to check operational status of the communication system) shall have both
audible and visual high water alarms. The alarms shall be weather-proof and placed in a clear and
conspicuous location; Permits issued for the construction of pump stations that included high water
alarms in the description must maintain the alarms even if simple telemetry (i.e. notification of an alarm
condition initiated by the pump station control feature) is installed.
[15A NCAC 02T .0305 (h) (1)]
11. For all newly constructed, modified and rehabilitated pump stations, all equipment and components
shall be sealed within a corrosion -resistant coating or encasement to the extent practicable and
equivalent to the minimum design criteria unless the permittee can demonstrate it is not practicable
or another form of corrosion resistance is employed. [15A NCAC 02T .0108 (b)j
ll. OPERATION AND MAINTENANCE REQUIREMENTS
Upon classification of the collection system by the Water Pollution Control System Operators
Certification Commission (WPCSOCC), the Permittee shall designate and employ a certified operator to
be in responsible charge (ORC) and one or more certified operator(s) to be back-up ORC(s) of the
facilities in accordance with 15A NCAC 8G .0201. The ORC shall visit the system within 24 hours of
knowledge of a bypass, spill, or overflow of wastewater from the system, unless visited by the Back -Up
ORC, and shall comply with all other conditions of 15A NCAC 8G .0204.
[15A NCAC 08G .0200 et.seq.]
2. The Permittee shall develop and adhere to a schedule for reviewing all inspection, maintenance,
operational and complaint logs. If the review, process results in the identification of any recurring
problem in the wastewater collection system that cannot be resolved in a short time period, the
Permittee shall establish a plan for addressing the problem(s). [15A NCAC 02T .0108 (b)]
3. The Permittee shall develop and.adhere to a schedule for testing emergency and standby equipment.
[15A NCAC 02T .0108 (b)]
4. The Permittee shall develop and implement a routine pump, station inspection and maintenance
program which shall include the following maintenance activities:
a. Cleaning and removing debris from the pump station structure, outside perimeter, and wet
well;
b. Inspecting and exercising all valves;
c. Inspecting and lubricating pumps and other mechanical equipment; and
d. Verifying the proper operation of the alarms; telemetry system and auxiliary equipment.
[15A NCAC 02T.0108 (b)]
Page 3 of 7

5. For each pump station without pump reliability (i.e. simplex pump stations serving more than a single
building or pump stations not capable of pumping at a rate of 2.5 times the average daily flow rate with
the largest pump out of service), at least one fully operational spare pump capable of pumping peak
flow shall be maintained on hand. [15A NCAC 02T .0305 (h) (1) (A)]
6. The Permittee shall maintain on hand at least two percent of the number of pumps installed, but no
less than two pumps, that discharge to a pressure sewer and serve a single building, unless the
Permittee has the abilityto purchase and install a replacement pump within 24 hours of first knowledge
of the simplex pump failure or within the storage capacity provided in a sewer line extension permit.
[15A NCAC 02T ,0108 (b)]
Rights -of -way and/or easements shall be properly maintained to allow accessibility to the wastewater
collection system unless the Permittee can demonstrate the ability to gain temporary access in an
emergency situation where- existing land -use conditions do not allow the establishment and
maintenance of permanent access. In this case, the Permittee shall continue to observe the lines
visually, utilize remote inspection methods (e.g. CCTV) and use the opportunity of drier conditions to
perform further inspections and necessary maintenance. [15A NCAC 02T .0108 (b)]
The Permittee shall assess cleaning needs, and develop and implement a program for appropriately
cleaning, whether by hydraulic or mechanical methods, the wastewater collection system. At least 10
percent of the gravity wastewater collection system, selected at the discretion of the ORC, shall be
cleaned each year. Preventative cleaning is not required for sewer lines less than five years old unless
inspection otherwise reveals the need for cleaning or cleaning is required by a sewer line extension
permit. [15A NCAC 02T .0108 (b))
9. The Permittee shall maintain a Response Action Plan that addresses the following minimum items:
a. Contact phone numbers for 24-hour response, including weekends and holidays;
b. Response time; .
c. Equipment list and spare parts inventory;
d. Access to cleaning equipment;
e. Access to construction crews, contractors and/or engineers;
f. Source(s) of emergency funds;
g. Site restoration and clean up materials; and
h. Post-SSO assessment.
[15A NCAC 02T .0108 (b)]
10. The Permittee, or their authorized representative, shall conduct an on -site evaluation for all SSOs as
soon as possible, but if feasible no more than two hours afterfirst knowledge of the SSO. The Permittee
shall document in its 5-day report why it was Unable to initially respond to any SSO location within two
hours. [15A NCAC 02T .0108 (b)]
11. In the event of an SSO or blockage within the wastewater collection system, the Permittee shall restore
the system operation, remove visible solids and paper, restore any ground area and restore the
surroundings. '[15A NCAC 02T .0108 (b)]
III. RECORDS
1. Records shall be maintained to document compliance with Conditions 1(4), II(2) - II(4), II(7) - II(8), IV(3)
and V(1) -V(4). Records shall be kept on file for a minimum of three years. [15A NCAC 02T .0108 (b)]
Page 4 of 7

2. The Permittee shall maintain adequate records pertaining to SSOs, and SSO or wastewater collection
system complaints for a minimum of three years, These records shall include, but are not limited to,
the following information:
a. Date of SSO or complaint;
b. Volume of wastewater released as a result of the SSO and/or nature of complaint;
C. Location of the SSO and/or complaint;
d. Estimated duration of the SSO;
e. Individual from the Division who was informed about the SSO and/or complaint,when
applicable;
f. Final destination of the SSO;
g. Corrective actions;
h. Known environmental/human health impacts resulting from the SSO; and
i. How the SSO was discovered.
[15A NCAC 02T .0108 (b)]
3. The Permittee shall maintain an up-to-date, accurate, comprehensive map of its wastewater collection
system that also notes the .locations where other wastewater collection systems become tributary. if
a comprehensive map of the collection system has not been established, a rough sketch shall be drawn.
The Permittee shall map approximately 10' percent of its existing collection system each year for the
next ten years beginning at the original permit issuance date, or until complete, whichever is sooner.
The comprehensive map shall include, but is not limited to: pipe size, pipe material, pipe location, flow
direction, approximate pipe age, and each pump station identification, location and capacity. [15A
NCAC 02T .0108 (b)]
4. The Permittee shall maintain records of all of the modifications and extensions to the collection system
permitted herein. The Permittee shall maintain a copy of the construction record drawings and
specifications for modifications/extensions to the wastewater collection system for the life of the
modification/extension. Information concerning the extension shall be incorporated into the map of
the wastewater collection system within one year of the completion of construction. The system
description contained within this permit shall be updated to include this modification/extension
information upon permit renewal. [15A NCAC 02T .0108 (b)]
IV. MONITORING AND REPORTING REQUIREMENTS
1. In the event of an SSO the Division may require monitoring that is necessary to ensure surface water
and groundwater protection and an acceptable sampling and reporting schedule shall be implemented.
[15A NCAC 02T .0108 (c)]
2. The Permittee shall verbally report to a Division of Water Resources staff member at the Asheville
Regional Office, at telephone number [phone] as soon as possible, but in no case more than 24
hours following first knowledge of the occurrence of the following circumstances within the collection
system which is under the Permittee's ownership or maintained and operated by the Permittee through
a perpetual legal agreement:
a. Any SSO and/or spillover 1,000 gallons to the ground;.or
b. Any SSO and/or spill, regardless of volume, that reaches surface water.
Voice mail messages or faxed information shall not be considered as the initial verbal report. SSOs (and
other types of spills) occurring outside normal business hours may also be reported to the Division of
Emergency Management at telephone number [phone] or [phone].
Page 5 of 7

Persons reporting any of the above occurrences shall file a spill report by completing Part I of Form CS-
SSO (or the most current Division approved form), within five business days following first knowledge
of the occurrence. This report shall outline the actions taken or proposed to ensure that the problem
does not recur. [G.S. 143-215.1C(a1)]
The Permittee shall meetthe annual reporting and notification requirements provided in North Carolina
General Statute §143-215.1C.
V. INSPECTIONS
The Permittee or the Permittee's designee shall inspect the wastewater collection system regularly to
reduce the risk of malfunctions and deterioration, operator errors, and other issues that may cause or
lead to the release of wastes to the environment, threaten human health or create nuisance conditions.
The Permittee shall keep an inspection log or summary including, at a minimum, the date and time of
inspection, observations made, and any maintenance, repairs, or corrective actions taken by the
Permittee. [15A NCAC 02T .0108 (b)]
2. Pump stations that are not connected to a telemetry system (i.e.,. remote alarm system) shall be
inspected by the permittee or its representative every day (i.e., 365 days per year). Pump stations that
are connected to telemetry shall be inspected at least once per week. [15A NCAC 02T .0108 (b)]
3. A general observation by the permittee or its representative of the entire wastewater collection system
shall be conducted'at least once per year. [15A NCAC 02T .0108 (b)]
4. Inspections of all high priority lines (i.e. aerial line, sub -waterway crossing, line contacting surface
waters, siphon, line positioned parallel to stream banks that are subject to eroding in such a manner
that may threaten the sewer line, or line designated as high -priority in a permit) shall be performed at
least once per every six-month period of time. A list of high -priority lines is presented as Attachment A
and is hereby incorporated into this permit condition. New high priority lines installed or identified
after permit issuance are incorporated by reference and subject to this permit condition until permit
renewal where they shall be referenced in writing in Attachment A. [15A NCAC 02T 0108 (b)]
VI. GENERAL CONDITIONS
1. This permit is not transferable. In the event that the Permittee desires to transfer ownership of the
wastewater collection system or there is a name change of the Permittee, a formal permit modification
request shall be submitted to the Division. The request shall be accompanied by documentation from
the parties involved, and other supporting materials as may be appropriate. Such request will be
considered on its merits and may or may not be approved. [15A NCAC 02T .0104; G.S. 143-215.1(d)(3)]
2. Failure to abide by the conditions and limitations contained in this permit may subject the Permittee to
an enforcement action by the Division in accordance with North Carolina General Statute §143-215.6A
through §143-215,6C, and a sewer moratorium may be established. [15A NCAC 02T .0104]
3. The issuance of this permit does not exempt the Permittee from complying with any and all statutes,
rules, regulations, or ordinances that may be imposed by other government agencies (i.e., local, state,
and federal) having jurisdiction. [G.S. 143-215.1(b)]
4. The issuance of this permit does not prohibit the Division from reopening and modifying the permit,
revoking and reissuing the permit or terminating the permit as allowed by the laws, rules, and
regulations or as needed to address changes in federal regulations with respect to the wastewater
collection system, in accordance with required procedures. [G.S. 143-215.1(b)(4)]
Page 6 of 7

5. The Permittee shall pay the annual fee within thirty (30) days after being billed by the Division. Failure
to pay the fee accordingly may cause the Division to initiate action to revoke this permit.
[15A NCAC 02T .0110 (4)]
6. The Permittee shall file an application for renewal of this permit at least six months prior to the
expiration of this permit. Upon receipt of the request, the Director will review the adequacy of the
wastewater collection system described therein, and if warranted, will extend the permit for a period
of time and under such conditions and limitations, as the Director may deem appropriate. [15A NCAC
02T .0109]
7. The Permittee shall notify the Division's Pretreatment, Emergency Response and Collection Systems
Unit in writing at 1617 Mail Service Center, Raleigh, North Carolina 27699 of any changes to the name
and/or address of the, responsible party (i.e. mayor, city/town manager) of the wastewater collection
system. [15A NCAC 02T .0106 (c)]
8. Any duly authorized officer, employee, or representative of the Division may, upon presentation of
credentials, enter and inspect any property, premises or place on or related to the collection system at
any reasonable time for the purpose of determining compliance with this permit, may inspect or copy
any records that must be maintained under the terms and conditions of this permit, and may obtain
samples of wastewater, groundwater, surface water, soil, or plant tissue.
[15A NCAC 02T .0110 (3)]
9. The Permittee or their authorized representative shall have available a copy of this permit to present
upon request by any duly authorized officer, employee, or representative of the Division.
[15A NCAC 02T .0104]
Permit issued this the 23rd of March, 2016
NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION
for S. Jay Zimmerman, P.G.
Director, Division of Water Resources
By Authority of the Environmental Management Commission
by Deborah Gore, Pretreatment, Emergency Response, Collection System Unit Supervisor
Division of Water Resources, NCDEQ
Page 7 of 7

Attachment A — for condition V(4).
Town of Maggie Valley
Wastewater Collection System
. High Priority Sewer Lines
1. Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3. Highway 19 & Campbell Creek Road
4. Campbell Creek Road & Johnson Branch Road
5. Evans Cove Road
6. Highway 19 & west entrance to Moody Farm Road
7. Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
9. Moody Farm Road & Mountain View Dr,
10. Fox Run Road
11. Hwy 276 & Powell Lumber
12, Hwy 276 & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. ' Hwy 19 & Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
22. Badd Lane
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8, inch DIP line'across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
12 inch DIP line across Jonathan Creek
8 inch DIP line under Jonathan Creek
8 inch DIP line under Twinbrook stream
8 inch DIP line under branch
8 inch DIP line parallel with creek for 80 ft
12 inch DIP line under branch
8 inch DIP line across branch
8 inch D1P line across branch
8 inch DIP line across Jonathan Creek
6 inch DIP line across Jonathan Creek
8 inch DIP line across branch
Revised 2/2016

I
Town of Maggie Valley
Pump Station List
Maggie Valley Pump Station #2
Location — Return Road .,
Alarm Types — Audible, Visual and Telemetry
Pump Reliability — Duplex Pump Station with Permanent Generator
Pump Station Capacity - .101 MGD
2 Myers 4" Model 4R Non Clog Sewage Pumps
4" horizontal Discharge and Pump 177
g p gpm @ 22' TDH
i
Revised 2/2016

Town ®f Maggie Valley
System Performance Annual Report
2011
I ® General Information
Facility Name - Town of Maggie Valley Sewage System
3987 Soco Road ;: ��.� EEB 2 3 2012
Maggie Valley, NC 28751
Town of Maggie Valley Wastewater Treatment Plant (WWTP)
P;
r�'_'•'
5320 Jonathan Creek Road
Waynesville, NC 28785
Contact Information
Town Manager
Tim Barth
[phone] ext. 103
Public Works Director
Michael Mehaf fey (ORC) WWTP & CS
[phone] ext. 102
Public Works
Mike Corbin Backup (ORC) WWTP & CS
[phone] ext. 102
Permit Numbers:
• NPDES Permit #NC0056561
• Marketing & Distribution Permit #WQ0010615 (Class A Residuals)
• General Storm Water Permit ##NCG110104
• Collection System Permit #WQC500122
EPA Lab Code
• North Carolina Lab Code #5171
FEB 2 3 2012
II® bescripti®n ®f Facilities
11
A. Collection System
The Town of Maggie Valley's service area covers approximately 15 square miles. The Town provides
service to areas along Jonathan Valley from Fie Top Road to Interstate 40. There are over 44 miles of
public sanitary gravity sewer line, one public pump station within the collection system and
approximately 1160 manholes system wide. There is another 4 miles of private sewer system that
drains to the Town's public collection system. The Town's collection system is considered young as the
majority of the lines were completed in 1986. Pipe sizes throughout the collection system range from 4
inches to 18 inches with the majority (38 miles) being larger pipes 8 inches to 18 inches in size. Pipe
materials used within the system include both polyvinyl chloride (PVC) and ductile iron pipe (DIP) with
the majority being PVC. The Town's 1,800 sewer customers reflect a service population of an estimated
4,100 people.

B. Wastewater Treatment Plant (WWTP)
The present wastewater treatment plant (WWTP) is a 1.0 million gallon per day (MGD) extended
aeration secondary treatment plant serving Maggie Valley and the Jonathan Valley area. Overall the Town
services approximately 1,800 separate sewer customers with a combined customer population of
approximately 4,100. In 2011 the facility treated an average daily flow of 260,000 gallons per day. The
plant consists of a step bar -screen with shaftless screw conveyor for preliminary treatment. 2 - first
stage and 2 - second stage aeration basins along with a rectangular clarifier for secondary treatment.
Disinfection is done by injecting chlorine into the effluent and dechlorination is achieved with sulphur
dioxide gas injection. Residuals are held in two 60,000 gallon aerobic digesters until dewatering is
completed by a one meter belt filter press. Dewatered sludge is then stabilized by using the N-VIRO
Alkaline Stabilization Process. The WWTP produces approximately 300 tons per year of Class A stabilized
sludge for distribution and use by the public.
III. Performance Measures
A. Collection System
• The Town of Maggie Valley has an aggressive preventive maintenance program of high pressure line
cleaning and video inspection. This year over 23,000 lineal feet of pipeline was cleaned and
inspected in this way. This represents approximately 10% of the 44 miles of sewer system.
• Public Works completed and submitted to NCDENR-DWQ, during the yearly system inspection, two
six month High Priority Inspection Reports and a System Inspection and Maintenance Report as
required. The High Prior.ity Line report documents inspection of aerial lines, siphons and lines in
proximity to creeks and streams. The System Inspection Report documents oversight and walking
of the entire sewer system and maintenance and repair logs.
The collection system recorded no reportable sanitary sewer overflows (550's) last year.
B. Wastewater Treatment Plant (WWTP)
• Performance measures were successfully achieved during the 2011 annual reporting period. The
WWTP continues to provide effective/efficient treatment services to the community averaging
BOD and TSS removal efficiencies well above the NCDENR and EPA requirements. Flow to the
WWTP continues to remain well below hydraulic capacity for the plant, with an average flow of
260,000 gallons per day in 2011. The combination of customer water conservation and aggressive
inflow/infiltration program were the main contributors to the reduced flows. The WWTP remained
in compliance for all permitted parameters and received a favorable review by NC-DENR Regional
Office staff with respect to the annual facility inspections.
• The WWTP met all required testing parameters and had no Notice of Violations (NOV's) last year.
IV. Certif ication
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify that this report has been made available to the users and customers
of the Town of Maggie Valley sewer system and that those users have been notified of its
availability.
Michael Mehaffey, RC
Public Works Director
Town of Maggie Valley Sewage System
Date
2

��I�
YA-Z
NCDENR
North Carolina Department of Environment and
Division of Water Quality
Pat McCrory Thomas A. Reeder
Governor Acting Director
June 12, 2013
Timothy Barth
Town of Maggie Valley
3987 Soco Rd
Maggie Valley NC 28751
�47
Natural Resources
John E. Skvarla, III
Secretary
SUBJECT: Collection System Inspection
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find a copy of the collection system inspection conducted on May
29, 2013. The Town of Maggie Valley's collection system is well maintained. No
violations of permit requirements or applicable regulations were observed during this
inspection.
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please call me at 828-296-4500.
Sincerely,
Jeff Menzel
Environmental Specialist
Enclosure
cc: Michael Lee Mehaffey, ORC
Central Files
s eville Files
SURFACE WATER PROTECTION —ASHEVILLE REGIONAL OFFICE One
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NorthCarolina
Phone: [phone]\FAX: [phone] aa.�utg.//�
Internet: www.ncwaterguality.org �/ V LL
S:\SWP\Haywood\Collection SystemsWlaggie Valley WQCS00122\00122 CSI 2013.doc

Permit: WQCS00122
SOC:
County: Haywood
Region: Asheville
Compliance Inspection Report
Effective: 09/03/08 Expiration: 08/31/16 Owner: Town of Maggie Valley
Effective: Expiration: Facility: Maggie Valley Collection System
3987 Soco Rd
Contact Person: Michael Lee Mehaffey Title:
Directions to Facility:
System Classifications: CS1,
Primary ORC: Michael Lee Mehaffey Certification: 25934
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Maggie Valley NC 28751
Phone: [phone]
Phone: [phone]
Inspection Date: 05/29/2013 EntryTime: 10:00 AM Exit Time: 01:00 PM
Primary Inspector: Jeff Menzel Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant (l Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ Inspections Pump Station Lines
Reqmts
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 05/29/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The Town of Maggie Valley maintains 45 miles of sewer line and so far this year 23,450 feet of line have been cleaned by
the Town or contracted out to be cleaned. There are also four miles of private sewer attached to the Town's system.
According to the operator the Town's sewer response truck is in bad shape and the staff is concerned about the truck's
dependability during an emergency response.
The Town of Maggie Valley's collection system is well maintained. No violations of permit requirements or applicable
regulations were observed during this inspection.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 05/29/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards
Yes No NA NE
Is Public Education Program for grease established and documented?
■
n
n
n
What educational tools are used?
Website and pamplets.
Is Sewer Use Ordinance/Legal Authority available?
■
n
n
n
Does it appear that the Sewer Use Ordinance is enforced?
■
❑
n
n
Is Grease Trap Ordinance available?
■
n
n
n
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
■
n
n
n
List enforcement actions by permittee, if any, in the last 12 months
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■
n
n
n
Does CIP address short term needs and long term \"master plan\" concepts?
■
n
n
n
Does CIP cover three to five year period?
■
n
n
n
Does CIP include Goal Statement?
■
n
n
n
Does CIP include description of project area?
■
n
n
n
Does CIP include description of existing facilities?
■
❑
❑
n
Does CIP include known deficiencies?
■
n
n
n
Does CIP include forecasted future needs?
■
n
n
n
Is CIP designated only for wastewater collection and treatment?
■
n
n
n
Approximate capital improvement budget for collection system?
$40,000.00
Total annual revenue for wastewater collection and treatment?
$831,000.00
CIP Comments
Is system free of known points of bypass? ■ n n n
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
■ n
n
o
# Does the sign include:
Instructions for notification?
■ n
n
n
Pump station identifier?
■ n
n
n
24-hour contact numbers
■ n
n
n
If no, list deficient pump stations
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 05/29/2013 Inspection Type: Collection System Inspect Non Sampling
# Do ALL pump stations have an "auto polling" feature/SCADA?
Number of pump stations
Number of pump stations that have SCADA
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms
Number of pump stations that do not meet permit requirements
# Does the permittee have a root control program?
# If yes, date implemented?
Describe:
Comment:
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last six months?
Comment:
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
weekly/monthly
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Reason for Visit: Routine
■nnn
1
1
1
1
0
nnn■
Yes No NA NE
Yes No NA NE
■nnn
■nnn
weekly/monthly
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 05/29/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal? ■ n ❑ n
Inspecting and exercising all valves?
■
n
n
Inspecting and lubricating pumps and other equipment?
■
n
O
n
Inspecting alarms, telemetry and auxiliary equipment?
■
n
n
n
Is there at least one spare pump for each pump station w/o pump reliability?
■
n
n
n
Are maintenance records for right-of-ways available?
■
n
n
n
Are right-of-ways currently accessible in the event of an emergency?
■
n
n
n
Are system cleaning records available?
■
n
n
n
Has at least 10% of system been cleaned annually?
■
n
n
n
What areas are scheduled for cleaning in the next 12 months?
The Town of Maggie Valley maintains 45 miles of sewer line and so far this year 23,450 feet of line have
been cleaned by the Town or contracted out to be cleaned. There are also four miles of private sewer attached
to the Town's system.
Is a Spill Response Action Plan available? ■ n n Cl
Does the plan include:
24-hour contact numbers
■
n
n
Response time
■
n
n n
Equipment list and spare parts inventory
■
n
n n
Access to cleaning equipment
■
n
n n
Access to construction crews, contractors, and/or engineers
■
n
n n
Source of emergency funds
■
n
n
n
Site sanitation and cleanup materials
■
❑
n
n
Post-overflow/spill assessment
■
n
n
n
Is a Spill Response Action Plan available for all personnel?
■
n
n
n
Is the spare parts inventory adequate?
■
n
n
n
Comment: According to the operator the Town's sewer response truck is in bad shape
and the staff is concerned about the truck's dependability during an emergency
response.
Records
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
■
n
n
❑
Are records of SSOs that are under the reportable threshold available?
■
n
n
n
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 05/29/2013 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? n n ■ n
If yes, is there a corrective action plan? n n ■ n
Is a map of the system available? ■ n n n
Does the map include:
Pipe sizes
■
n n
n
Pipe materials
n n
Cl
Pipe location
■
n n
n
Flow direction
■
n n
n
Approximate pipe age
■
n n
n
Number of service taps
■
n n
n
Pump stations and capacity
■
n n
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit? ■ n n n
Comment:
Monitoring and Reporting Requirements
Yes
No NA
NE
Are copies of required press releases and distribution lists available?
n
n ■
n
Are public notices and proof of publication available?
n
n ■
n
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
■
n n
Cl
# Is permittee compliant with all compliance schedules in the permits?
■
n n
n
If no, which one(s)?
Comment:
Page: 6

�7
._ 'FILE Copy
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
April 19, 2011
Timothy Barth
Town of Maggie Valley
3987 Soco Rd
Maggie Valley NC 28751
SUBJECT: Collection System Inspection
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find a copy of the Collection System inspection conducted on
April 6, 2011. The Town of Maggie Valley's collection system appeared to be well
maintained. No violations of permit requirements or applicable regulations were observed
during this inspection. The facility appeared to be in Compliance with permit
WQCS00122.
Please refer to the enclosed inspection report for additional observations and
comments. If you or your staff have any questions, please call me at 828-296-4500.
Sincerely,
Jeff Menzel
Environmental Specialist
Enclosure
cc: Michael Lee Mehaffey, ORC
Central Iles
dOWAsh vi"I R'li s
*11111111110
SURFACE WATER PROTECTION — ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 �'� Noi-- hCarolina
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 �atura!!r�
Internet: S:\SWP\Haywood\Collection Systems\Maggie Valley Collection System\CEI 4-06-2011.doc

Permit: WQCS00122
SOC:
County: Haywood
Region: Asheville
Compliance Inspection Report
Effective: 09/03/08 Expiration: 08/31/16 Owner: Town of Maggie Valley
Effective: Expiration: Facility: Maggie Valley Collection System
3987 Soco Rd
Contact Person: Michael Lee Mehaffey
Directions to Facility:
System Classifications: CS1,
Primary ORC: Michael Lee Mehaffey
Secondary ORC(s):
On -Site Representative(s):
Maggie Valley NC 28751
Title: Phone: [phone]
Certification:25934 Phone:[phone]
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley VWVfP
Inspection Date: 04/06/2011 �; t� En Tim . 09:00 AM Exit Time: 01:00 PM
Y
Primary Inspector: Jeff Menzel Y� I Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ inspections Pump Station Lines
Reqmts
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/06/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
The owner or operator of any wastewater treatment works or wastewater collection systems that treat or collect primarily
domestic or municipal waste must provide an annual report to its users or customers and to the Department of
Environment and Natural Resources that summarizes the treatment works' and collection systems' performance over a 12
month period.
The Town of Maggie Valley has been mailing out the waste water and collection system annual reports individually to
users. Putting a notification in the users' bills that the annual report is available at Town Hall and on the Town's website
would satisfy this condition.The facility would still be required to submit these reports to DENR.
The Town of Maggie Valley's collection system appeared to be well maintained. No violations of permit requirements or
applicable regulations were observed during this inspection.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/06/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented?
■
❑ ❑ ❑
What educational tools are used?
Mailings
Is Sewer Use Ordinance/Legal Authority available?
■
❑ ❑
❑
Does it appear that the Sewer Use Ordinance is enforced?
■
❑ ❑
❑
Is Grease Trap Ordinance available?
■
❑ ❑
❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
■
❑ ❑
❑
List enforcement actions by permittee, if any, in the last 12 months
None in the last 12 months.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■
❑ ❑
❑
Does CIP address short term needs and long term \"master planV concepts?
■
❑ ❑
❑
Does CIP cover three to five year period?
■
❑ ❑
❑
Does CIP include Goal Statement?
■
❑ ❑
❑
Does CIP include description of project area?
■
❑ ❑
❑
Does CIP include description of existing facilities?
■
❑ ❑
❑
Does CIP include known deficiencies?
■
❑ ❑
❑
Does CIP include forecasted future needs?
■
❑ ❑
Is CIP designated only for wastewater collection and treatment?
■
❑ ❑
❑
Approximate capital improvement budget for collection system?
$40,000.00
Total annual revenue for wastewater collection and treatment?
$803,000.00
CIP Comments
Is system free of known points of bypass? ■ ❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
■ ❑ ❑ ❑
# Does the sign include:
Instructions for notification?
■ ❑ ❑ ❑
Pump station identifier?
■ ❑ ❑ ❑
24-hour contact numbers
■ ❑ ❑ ❑
If no, list deficient pump stations
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
inspection Date: 04/06/2011 inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA? ■ ❑ ❑
Number of pump stations 1
Number of pump stations that have SCADA 1
Number of pump stations that have simple telemetry 1
Number of pump stations that have only audible and visual alarms 1
Number of pump stations that do not meet permit requirements 0
# Does the permittee have a root control program? ❑ ❑ ❑ ■
# If yes, date implemented?
Describe:
Comment:
Inspections
Yes
No NA
NE
Are maintenance records for sewer lines available?
■
❑ ❑
❑
Are records available that document pump station inspections?
■
❑ ❑
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
■
❑ ❑
❑
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑ ■
❑
Are records available that document citizen complaints?
■
❑ ❑
❑
# Do you have a system to conduct an annual observation of entire system?
■
❑ ❑
❑
# Has there been an observation of remote areas in the last year?
■
Cl ❑
❑
Are records available that document inspections of high -priority lines?
■
❑ ❑
❑
Has there been visual inspections of high -priority lines in last six months?
■
❑ ❑
❑
Comment:
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ■ ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ■ ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ■ ❑ Cl ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available? ■ ❑ ❑ D
Is a schedule maintained for testing emergency/standby equipment? ■ ❑ ❑ ❑
What is the schedule for testing emergency/standby equipment? weekly/monthly
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/06/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal? ■ ❑ ❑ ❑
Inspecting and exercising all valves?
■
❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
■
❑
❑ ❑
Inspecting alarms, telemetry and auxiliary equipment?
■
❑
❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability?
■
❑
❑ ❑
Are maintenance records for right-of-ways available?
■
❑
❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
■
❑
❑ ❑
Are system cleaning records available?
■
❑
Cl ❑
Has at least 10% of system been cleaned annually?
■
❑
❑ ❑
What areas are scheduled for cleaning in the next 12 months?
Line cleaning is contracted out. From 2010 to the time of inspection a total of 18,000 feet of line had been
cleaned.
Is a Spill Response Action Plan available? ■ ❑ ❑ ❑
Does the plan include:
24-hour contact numbers
■
❑ ❑ ❑
Response time
■
❑ Cl ❑
Equipment list and spare parts inventory
011011
Access to cleaning equipment
■
Cl Cl ❑
Access to construction crews, contractors, and/or engineers
■
❑ ❑ ❑
Source of emergency funds
■
❑ ❑ ❑
Site sanitation and cleanup materials
■
❑ ❑ ❑
Post-overflow/spill assessment
■
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
■
❑ ❑ ❑
Is the spare parts inventory adequate?
■
❑ ❑ ❑
Comment:
Records
Yes
No NA NE
Are adequate records of all SSOs, spills and complaints available?
■
❑ ❑ ❑
Are records of SSOs that are under the reportable threshold available?
■
❑ ❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑
❑ ■ ❑
If yes, is there a corrective action plan?
❑
❑ ■ ❑
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/06/2011 Inspection Type: Collection System Inspect Non Sampling Reason for Visit: Routine
Is a map of the system available? ■ ❑ ❑ 0
Does the map include:
Pipe sizes
■ ❑
Q
Pipe materials
■ ❑
0 Q
Pipe location
■ 0
Q 0
Flow direction
■ 0
Q ❑
Approximate pipe age
■ Q
Q
Number of service taps
■ 0
Q
Pump stations and capacity
■ n
Q n
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
# Does the permittee have a copy of their permit? ■
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? 11 0 ■
Are public notices and proof of publication available? ❑ ❑ ■ Q
# Is an annual report being prepared in accordance with G.S. 143-215.1C? ■ Q ❑ n
# Is permittee compliant with all compliance schedules in the permits? ■ ❑ ❑
If no, which one(s)?
Comment: The Town of Maggie Valley has been mailing out the annual report
individually to users. Putting a notification in the users' bills that the annual report is
available at Town Hall and on the Town's website would satisfy this condition.
Page: 6

ALV,T4 _'�VA FILE
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, P. ,E. Dee Freeman
Governor
Timothy Barth, Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, NC 28751
Dear Mr. Barth:
Director
November 6, 2012
Subject: NOTICE OF VIOLATION
NOV-2012-DV-0219
Permit No. WQCS00122
Town of Maggie Valley
Maggie Valley Collection System
Haywood County
Secretary
A review has been conducted of Maggie Valley Collection System's self reported Sanitary Sewer
Overflows (SSO's) 5-Day Report submitted by the Town of Maggie Valley Public Works Director. This
review has shown the subject facility to be in violation of the requirements found in Collection System
Permit WQCS00122 and/or G.S. 143-215.1(a)(1). The violation that occurred is summarized below.
Area
Violation Date
Description
Violation Type
CSO/SSO (Sewer Overflow)
10/03/2012
Sanitary Sewer Overflow
Discharge
NOV-2012-DV-0219
900 Gallons
Without Valid
Permit
Incident # 201201676
Jonathan Creek
Remedial actions should be taken to correct this problem. Please provide more information by
ovember 21z 201 .detailing how the tree damaged the line and how much wastewater reached
Jonathan Creek. Also, provide previous inspection information relating to this high priority line.
�— The Division of Water Quality may pursue enforcement action for this and any additional violations of
y lr State law. You should address the causes of noncompliance and all actions taken to prevent the
recurrence of similar situations. If you should have any questions, please do not hesitate to
h, contact Linda Wiggs at 828-296-4500.
Sincere y,
Chuck Cranford, Regional Supervisor
Surface Wa r Protection Section
Asheville Region
Cc: DWQ,#ARO1Fiies^
DWQ Central Files
PERCS Unit
S:\SWP\1laywood\Collection Systems\Maggie Valley WQCS00122WOV-2012-DV-0219.doe
SURFACE WATER PROTECTION —ASHEVILLE REGIONAL FFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NOnrethCar011lla
Phone: [phone]\FAX: [phone] Internet: www.ncwaterguality.org Naturally

iL
m Town oMaggie Valley
1974
lv
Phone [phone]/Fax [phone] Soco Road Maggie Valley, NC 28751
November 28, 2012
Chuck Cranford, Regional Supervisor
Division of Water Quality
Surface Water Protection Section
Asheville Regional Office
2090 US Highway 70
Swannanoa, NC 28778
Ref: NOV-2012-DV-0219 G/9`� I �"/y/ ' 01
Dear Mr. Cranford:
:. Myr�::.<-•-•y"..:;..x wvi4c s-.;u.am,•+p>.,,..e... _� —: _... ,
w
X,
�CED�Iiiy�
I
NOV 2 9 2012
WATER QUALITY SECTION
ASHEVILLE REGIONAL OFFICE
This high priority sewer crossing is inspected at a minimum of once per month, but is also
inspected before and after all rainfall events. I have the attached high priority line schedule and
inspection logs back to 2008.
In addition, to these regular inspections we also keep a close watch on the stream and banks to
remove any fallen trees or brush that we find. On July 27, 2012 we cut several large trees out of
creek approximately 1500 feet above this crossing. This was one of many times we have
removed trees and debris from the creek above both crossing number 7 and number 8 per
attached schedule.
On October 2, 2012 we inspected creek crossings during and after a five (5) inch rainfall. We
found crossing number 7 to look out of alignment. There was no debris or trees on the sewer
crossing. We had to wait until the following morning, October 3, to determine that damage had
been done to the sewer crossing. We contacted a contractor and work began immediately. Some
of the bolts in the pipe flange had failed and the pipe was pulled out of alignment. Sewer
crossing repair was completed around 11:00 am October 3, 2012. The following week, October
9fl', we replaced all pipe flange common bolts with grade 8 bolts.
The sewer crossing was never completely separated. There were two (2) bolts still in the pipe
flange. I could only estimate the amount of sewage coming out of the flange. I estimate this
i

amount at less than five (5) gallons per minute. I feel certain the amount was probably less than
one (1) gallon per minute. I used five (5) gallons per minute to calculate the SSO at 900 gallon.
We will continue to monitor trees and debris in and around the stream and work to keep these
out. Also we will begin checking the bolts in the pipe flanges at a minimum of every six (6)
months for proper torque.
If you should have any questions, please don't hesitate to call Mike Mehaffey at 828-506-0333.
Thanks,
Mikethaffey, ORC
Public Works Director
Tim Barth, Town Manager

Attachment A — for condition V(4).
Town of Maggie Valley
Wastewater collection System
High:- Priority Sewer Lines
Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3 : Highway 19 & Campbell Creek Road
Campbell Creek Road & Johnson Branch Road
5. Evans Cove Road
6 Highway 19 & west entrance to Moody Farm Road
Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
Moody Farm Road & Mountain View Dr.
10. Fox: Run Road
11. Hwy 216 & Powell Lumber . .
12. Hwy 276. & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. Hwy 19 &..Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal. Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek ... -
12 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines under Jonathan Creek
8 inch under Twinbrook stream -
8 inch line under branch
8 inch ductile iron, line parallel with creek for 80 ft
12 inch line under branch
8 inch lines across branch
8 inch lines across branch
8 inch lines across Jonathan Creek
6 inch lines across Jonathan Cre k
Revised 6/08

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NCDENR
North Carolina Department of Environment and Natura
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins
Governor Director
April 21, 2010
Timothy Barth, Manager
Town of Maggie Valley
3987 Soco Rd
Maggie Valley NC 28751
E-7; FILE COPY
Resources
Dee Freeman
Secretary
SUBJECT: Compliance Evaluation Inspection
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find a copy of the Compliance Evaluation Inspection Report for
the inspection, which I conducted of the Town's collection system on March 12, 2010.
The system was found to be in Compliance with permit WQCS00122.
Please refer to the enclosed inspection report for additional observations and
comments. The assistance provided by Mike Mehaffey and Mike Corbin during the
inspection was greatly appreciated. If you or your staff have any questions regarding this
inspection or any related matters, please do not hesitate to contact me at 296-4500.
Sincerely,
9KeithHay s
Environmental Sr. Specialist
Enclosure
cc: Michael Lee Mehaffey, ORC
Central Files
..3 In e
�:� iU`JF'ik �y�;�cr,.i;t;t;llx:.tiun ,c �ys;a�rrsli��{8yg�� V<a�s}� Go!E;cti<;rz Systzr��\C;[_i-"7 - .v-1{1iLr clac
SURFACE WATER PROTECTION —ASHEVILLE REGIONAL OFFICE
Location: 2090 U.S. Highway 70, Swannanoa, NC 28778 NorthCarolina
Phone: [phone]\FAX: [phone]\Customer Service: 1-877-623-6748 ooAhCar l in
Internet: www.ncwaterguality.org �/ Y

Compliance Inspection Report
Permit: WQCS00122 Effective: 09/03/08 Expiration: 08/31/16 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Michael Lee Mehaffey Title: Phone: [phone]
Directions to Facility:
System Classifications: CS1,
Primary ORC: Michael Lee Mahaffey Certification: 25934 Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 03/12/2010 Entry Time: 11:30 AM Exit Time: 02:30 PM
Primary Inspector: Keith Haynes Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■Monitoring & Rpting Inspections Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town's collection system appears to be very well maintained and properly operated. The ORC does a very good job
of keeping abreast with all collection system matters including new gravity systems and connections.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Performance Standards
Yes
No
NA NE
Is Public Education Program for grease established and documented?
■
❑
❑ Q
What educational tools are used?
Mailings
Is Sewer Use Ordinance/Legal Authority available?
■
❑
0 0
Does it appear that the Sewer Use Ordinance is enforced?
■
Is Grease Trap Ordinance available?
■
Q
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
■
0
0 Q
List enforcement actions by permittee, if any, in the last 12 months
None in last 12 months.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■
❑
0
Q
Does CIP address short term needs and long term Tmaster plan\" concepts?
■
❑
0
Q
Does CIP cover three to five year period?
■
❑
O
O
Does CIP include Goal Statement?
■
O
O
Q
Does CIP include description of project area?
■
0
❑
0
Does CIP include description of existing facilities?
■
O
0
O
Does CIP include known deficiencies?
■
Q
O
Does CIP include forecasted future needs?
■
O
0
Q
Is CIP designated only for wastewater collection and treatment?
■
O
0
Approximate capital improvement budget for collection system?
$60,000.00
Total annual revenue for wastewater collection and treatment? $800,000.00
CIP Comments
Working with McGill to improve/update CIP
Is system free of known points of bypass? ■ 0
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? ■
# Does the sign include:
Instructions for notification? ■ ❑ O
Pump station identifier? ■ ❑ 0 El
24-hour contact numbers ■ ❑
00
If no, list deficient pump stations
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA? ■ ❑ ❑ ❑
Number of pump stations 2
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
2
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
0
# Does the permittee have a root control program?
❑
■ ❑
❑
# If yes, date implemented?
Describe:
no known problems
Comment: NA
Inspections
Yes
No NA
NE
Are maintenance records for sewer lines available?
■
❑ ❑
❑
Are records available that document pump station inspections?
■
❑ ❑
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
■
❑ ❑
Cl
Are non-SCADA/telemetry equipped pump stations inspected every day?
❑
❑ ■
❑
Are records available that document citizen complaints?
■
❑ ❑
❑
# Do you have a system to conduct an annual observation of entire system?
■
❑ ❑
❑
# Has there been an observation of remote areas in the last year?
■
❑ ❑
❑
Are records available that document inspections of high -priority lines?
■.
❑ ❑
❑
Has there been visual inspections of high -priority lines in last six months?
■
❑ ❑
❑
Comment:
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ■ ❑ ❑ ❑
Does supervisor review all log books on a regular basis? ■ ❑ ❑ ❑
Does the supervisor have plans to address documented short-term problem areas? ■ ❑ ❑ ❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
monthly review
Are maintenance records for equipment available? ■ ❑ ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? ■ ❑ ❑ ❑
What is the schedule for testing emergency/standby equipment? monthly
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal? ■
Inspecting and exercising all valves?
Cl
■
❑
Q
Inspecting and lubricating pumps and other equipment?
Ej
■
Inspecting alarms, telemetry and auxiliary equipment?
n
M-
0
❑
Is there at least one spare pump for each pump station w/o pump reliability?
■
❑
❑
❑
Are maintenance records for right-of-ways available?
■
Q
0
Q
Are right-of-ways currently accessible in the event of an emergency?
■
Q
I]
Q
Are system cleaning records available?
■
❑
❑
Q
Has at least 10% of system been cleaned annually?
■
❑
❑
0
What areas are scheduled for cleaning in the next 12 months?
Problem areas and lines that have not yet been cleaned.
Is a Spill Response Action Plan available?
■0
❑
Does the plan include:
24-hour contact numbers
■
0
El
Response time
■
0
O
Q
Equipment list and spare parts inventory
■
❑
11
❑
Access to cleaning equipment
■
n
O
n
Access to construction crews, contractors, and/or engineers
■
0
Source of emergency funds
■
❑
❑
Q
Site sanitation and cleanup materials
0
0
Post-overflow/spill assessment
■
Q
0
Q
Is a Spill Response Action Plan available for all personnel?
■
❑
❑
Is the spare parts inventory adequate?
■
Q
11
Q
Comment: Good.plan
Records
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
Q
❑
■
Are records of SSOs that are under the reportable threshold available?
0
❑
■
❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
n
n
■
❑
If yes, is there a corrective action plan?
0
❑
■
❑
Is a map of the system available?
■
El
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Does the map include:
Pipe sizes
■
n
Cl
n
Pipe materials
■
n
❑
n
Pipe location
■
❑
❑
❑
Flow direction
■
n
❑
n
Approximate pipe age
■
❑
❑
❑
Number of service taps
■
❑
❑
❑
Pump stations and capacity
❑
■
❑
❑
If no, what percent is complete?
no
room for
everything
List any modifications and.extensions that need to be added to the map
Very nice map
# Does the permittee have a copy of their permit?
■
❑
❑ ❑
Comment: Yes
Monitoring and Reporting Requirements
Yes
No
NA
NE
Are copies of required press releases and distribution lists available?
❑
❑
■
❑
Are public notices and proof of publication available?
❑
❑
■
❑
# Is an annual report being prepared in accordance with G.S. 143-215.1 C?
❑
■
❑
❑
# Is permittee compliant with all compliance schedules in the permits?
❑
❑
■
❑
If no, which one(s)?
Information annual reporting has been sent to the Town.
Comment: OK
47 _ Aff of'379
Pump Station
Yes
No
NA
NE
Pump station type
Duplex
Are pump station logs available?
■
n
❑
n
Is it accessible in all weather conditions?
■
n
❑
n
# Is general housekeeping acceptable?
■
❑
❑
❑
Are all pumps present?
■
❑
❑
❑
Are all pumps operable?
■
❑
❑
❑
Are wet wells free of excessive debris?
❑
❑
❑
■
Are upstream manholes free of excessive debris/signs of overflow?
■
❑
n
n
Page: 6

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine .
Are floats/controls for pumps/alarms operable?
■
Q ❑
❑
Is "auto polling" feature/SCADA present?
Q
❑ ■
Q
Is "auto polling" feature/SCADA operational?
❑
C! ■
Is simple telemetry present?
■
❑ ❑
Q
Is simple telemetry operational?
■
❑
Q
Are audio and visual alarms present?
■
❑
Are audio and visual alarms operable?
■
Q
Is the Pump station inspected as required?
■
0 ❑
I]
Are backflow devices in place?
■ ❑
Q
Are backflow, devices operable?
0
Q ■
Q
Are air relief valves in place?
O
Q ■
O
Are air relief valves operable?
0
n ■
11
# Is an emergency generator available?
■
Q
Can the emergency generator run the pumps?
■
Q
Is the pump station equipped for quick hook-up?
■
Is the generator operable?
■
# Is fuel in tank and sufficient?
■
Q Q
Q
Is the generator inspected according to their schedule?
■
❑ ❑
I]
Is a 24-hour notification sign posted?
■
0 11
11
Does it include:
Instructions for notification?
■
❑ 13 Q
Pump station identifier?
■
Emergency phone number
■
Q 0
Is public access limited?
■
O 0 ❑
Is pump station free of overflow piping?
■
0
Is the pump station free of signs of overflow?
Q Q 0
Are run times comparable for multiple pumps?
no
timer
Comment: No clock/timer
1024 - HEMC
Manhole
Yes
No NA NE
Page: 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Is manhole accessible?
■ ❑
Q
# Is manhole cover/vent above grade?
■ n
n
Q
Is the manhole free of visible signs of overflow?
■ ❑
❑
❑
Is the manhole free of sinkholes and depressions?
■ n
n
Is manhole cover present?
■ ❑
D
Q
# Is manhole properly seated?
■ ❑
❑
# Is manhole in good condition?
■ ❑
❑
❑
# Is invert in good condition?
■ n
❑
n
Is line free -flowing and unrestricted in manhole?
■ ❑
❑
❑
Is manhole free of excessive amounts of grease?
■ ❑
Q
Q
Is manhole free of excessive roots?
■ 0
Is manhole free of excessive sand?
■ ❑
El
Q
Is manhole's extended vent screened?
Q ❑
■
Are vents free of submergence?
0 rl
■
❑
Are manholes free of bypass structures or pipes?
■ n
0
n
Comment: New manhole
6,7,8 AND 9 -
Lines/Right-of-Ways/Aerie) Lines
Yes No
NA
NE
Is right-of-way accessible for emergency?
■ ❑
❑
❑
Is right-of-way free of sinkholes or depressions?
■ ❑
Q
❑
Is line/right-of-way free of evidence of leakage?
■ Q
❑
n
# Are there areas of exposed line?
■ ❑
Q
0
# Is any exposed line constructed of ductile iron or other approved material?
■ ❑
❑
❑
Are water crossing and supports in good condition?
■ ❑
❑
# Is right-of-way free of non -utility motorized traffic?
■ ❑
❑
❑
Is line free of visible damage?
■ ❑
❑
❑
# Are there siphons in this system?
❑ ■
❑
❑
If yes, are they maintained and documented?
NA
Comment: Line #7 will be replaced it is considered critical.
998 - Summer Place
Page: 8

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 03/12/2010 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Manhole
Yes
No NA
NE
Is manhole accessible?
■
Q 11
❑
# Is manhole cover/vent above grade?
■
❑ 11
Q
Is the manhole free of visible signs of overflow?
■
❑ ❑
Q
Is the manhole free of sinkholes and depressions?
■
❑ Q
0
Is manhole cover present?
■
❑ ❑
Q
# Is manhole properly seated? .
■
Q U
Q
# Is manhole in good condition?
■
O ❑
❑
# Is invert in good condition?
❑ O
Is line free -flowing and unrestricted in manhole?
■
Q Q
Is. manhole free of excessive amounts of grease?
■0
0
Q
Is manhole free of excessive roots?
■
❑ ❑
❑
Is manhole free of excessive sand?
■
0
Q
Is manhole's extended vent screened?
Q
■
Are vents free of submergence?
❑
0 ■
Q
Are manholes free of bypass structures or pipes?
■
0
Comment:
Page: 9

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION
August 24, 2007
Mr. Timothy J. Barth
Town Manager .
Town of Maggie Valley
3987 Soco Road
Maggie Valley, North Carolina 28751
:sue
SUBJECT: Compliance Evaluation Inspection
Town of Maggie Valley
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find the Compliance Evaluation Inspection report resulting from
my August 22, 2006 inspection of operational and maintenance activities relating to the
Town of Maggie Valley's sewage collection system. The Town is doing a fine job of
taking care of its collection system.
The Town needs to continue working on its collection system map by the addition
of information relating to pipe material, pipe age and pump station capacity to the map.
appreciate the fine job. Mr. Mike Mehaffey and Mr. Mike Corbin are doing in taking
care of the Town wastewater collection system. If you need to discuss matters relating to
wastewater collection, please do not hesitate to call me at 828-296-4659.
Sincerely,
Roy M. Davis
Environmental Engineer
Enclosure
cc: Mike Mehaffey
PERC Un'
lt
_t-i - tf iA1?0(iu,
No AhC1,1h1-
Naturally
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748

Permit: WQCS00122
SOC:
County: Haywood
Region: Asheville
Compliance Inspection Report
Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
Effective: Expiration: Facility: Maggie Valley Collection System
3987 Soco Rd
Contact Person: Michael Lee Mehaffey Title:
Directions to Facility:
System Classifications:
Primary ORC: Certification:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Maggie Valley NC 28751
Phone: [phone]
Phone:
Inspection Date: 08/21/2007 Entry Time: 09:00 AM Exit Time: 11:30 AM
Primary Inspector: Roy M Dav' Phone: [phone]
Secondary Inspectors): Ext.4659
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions ® Performance Standards Operation & Maint Reqmts 0 Records
® Inspections ® Manhole
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: O8/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town of Maggie Valley is doing an excellent job of operating and maintaining its wastewater collection system.
Steady improvements have eliminated substantial I & I. The Town needs to continue work on its collection system map to
include; pipe material, pipe age and pump station capacity.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Performance Standards
Yes
No
NA
NE
Is Public Education Program for grease established and documented?
■
n
n
n
What educational tools are used?
Direct mailing to all customers.
Is Sewer Use Ordinance/Legal Authority available?
■
n
n
n
Does 'it appear that the Sewer Use Ordinance is enforced?
■
n
n
n
Is Grease Trap Ordinance available?
■
n
n
n
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
n
n
n
List enforcement actions by permittee, if any, in the last 12 months
Blue Grass Cafe & Bears Den
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■
n
n
❑
Does CIP address short term needs and long term \"master plan\" concepts?
®
In
n
In
Does CIP cover three to five year period?
®
n
n
n
Does CIP include Goal Statement?
®
n
n
n
Does CIP include description of project area?
■
❑
n
n
Does CIP. include description of existing facilities?
®n
❑
n
Does CIP include known deficiencies?
■
n
n
n
Does CIP include forecasted future needs?
■
❑
n
Is CIP designated only for wastewater collection and treatment?
■
n
n
n
Approximate capital improvement budget for collection system?
$40,000.00
Total annual revenue for wastewater collection and treatment?
$917,060.00
CIP Comments
Good CIP
Is system free of known points of bypass?
■
n
❑
n
If no, describe type of bypass and location
NA
Is a 24-hour notification sign posted at ALL pump stations?
■
n
n
n
# Does the sign include:
Instructions for notification?
■
n
n
n
Pump station identifier?
®
n
n
n
24-hour contact numbers
■
n
❑
n
If no, list deficient pump stations
NA
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA? ❑ ■ n n
Number of pump stations 1
Number of pump stations that have SCADA 0
Number of pump stations that have simple telemetry 0
Number of pump stations that have only audible and visual alarms 1
Number of pump stations that do not meet permit requirements 0
# Does the permittee have a root control program?
n
®
n
n
# If yes, date implemented?
Describe:
NA
Comment: NA
Inspections
Yes
No
NA
NE
Are maintenance records for sewer lines available?
■
n
n
n
Are records. available that document pump station inspections?
■
n
n
n
Are SCADA or telemetry equipped pump stations inspected at least once a week?
n
n
■
n
Are non-SCADA/telemetry equipped pump stations inspected every day?
■
n
n
n
Are records available that document citizen complaints?
■
. Cl
❑
❑
# Do you have a system to conduct an annual observation of entire system?
■
n
n
n
# Has there been an observation of remote areas in the last year?
■
n
n
n
Are records available that document inspections of high -priority lines?
■
n
n
n
Has there been visual inspections of high -priority lines in last six months?
■
n
n
n
Comment: Town hopes to replace one pump station with gravity line in next year.
Operation & Maintenance Requirements
Yes
No
NA
NE
Are all log books available?
■
n
n
Does supervisor review all log books on a regular basis?
■
n
n
n
Does the supervisor have plans to address documented short-term problem areas?
■
n
n
n
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
As needed.
Are maintenance records for equipment available?
®
n
n
Is a schedule maintained for testing emergency/standby equipment?
■
n
n
n
What is the schedule for testing emergency/standby equipment?
AS needed.
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Is there at least one spare pump for each pump station w/o pump reliability?
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
What areas are scheduled for cleaning in the next 12 months?
No schedule at this time.
Is a Spill Response Action Plan available?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
Comment:
Records
Are adequate records of all SSOs, spills and complaints available?
Are records of SSOs that are under the reportable threshold available?
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
If yes, is there a corrective action plan?
Is a map of the system available?
Reason for Visit: Routine
■ n n n
■ n n n
■ n n n
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■ n n n
■nnn
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n n n
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■ n n n
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Yes No NA NE
■nnn
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■nnn
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Does the map include:
Pipe sizes
■
n
n
n
Pipe materials
n
■
n
n
Pipe location
■
❑
n
n
Flow direction
®
n
n
n
Approximate pipe age
n
■
n
n
Number of service taps
■
n
n
n
Pump stations and capacity
n
■
n
n
If no, what percent is complete?
90
List any modifications and extensions that need to be added to the map
Need pipe material, pipe age and pump station capacity.
# Does•the permittee have a copy of their permit?
■
n
n
n
Comment: .
Page: 6

Haywood County
Land Records/GIS
September 2007
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THIS MAP IS NOT A SURVEY. It is
of real property found within this jurist
from recorded deeds, plats and other
Users of this map are hereby notified
public primary information sources sh
for verification of the information cone
Haywood County assumes no legal rE
information contained on this map.
r,c>•
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THIS MAP IS NOT A SURVEY. It is prep,
1 Inch = 358 Feet. of real property found within this jurisdictto
from recorded deeds, plats and other publ
bate: 10/03%2007 Users of this map are hereby notified that
public primary information sources should
for verification of the information container
Haywood County assumes no legal respol
information contained on this map.
76hn rei�e�
Cf-11 S�Saor

Haywood County
Land Records/GIS
September 2007
PIN_DASH=860&46.774l
PIN--8608467741
NAME1=SOLESBEE, MW B
NAME2-SOLESBEE,SHARIT
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Date: 10/03/2007
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THIS MAP IS NOT A SURVEY. It is prep
of real property found within this jurisdictio
from recorded deeds, plats and other publ
Users of this map are hereby notified that
public primary information sources should
for verification of the information containec
Haywood County assumes no legal respol
information contained on this map.
101�

Haywood County
Land Records/GIS
September 2007
PN_DASH=8609-71-8438
PIN=86097ILM
MAMEWRIDE RESORTS OF AMMtCA LLC
ADDRESSI=PO BOX 37223
ADDRESS2--
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Date : 10/03/2007
THIS MAP IS NOT A SURVEY. It is prepi
of real property found within this jurisdictlo
from recorded deeds, plats and other publ
Users of this map are hereby notified that
public primary information sources should
for verification of the information container
Haywood County assumes no legal respot
information contained on this map.
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'� /vo cal- "Afa/41/4s

Haywood County
Land Records/GIS
September 2007
PN_DASH=8609-82,3146
PIN=8609823146
NAMEI=CREEKWOOD LLC
NAME2=
ADDRESS1=1435 PIEDMONT DR E
ADDRESS2=
CTY $TZIP=TAUAHASSEE, FL 32308
CREEK RD
070
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1 Inch = 335 Feet.
bate: 10/03/2007
THIS MAP IS NOT A SURVEY. It is preps
of real property found within this jurisdictlo
from recorded deeds, plats and other publ
Users of this map are hereby notified that
public primary information sources should
for verification of the information container
Haywood County assumes no legal respol
information contained on this map.
�Z11
I O

Haywood County
Land Records/GIS
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1 Inch 335 Feet. of real property found within this jurisdictio
from recorded deeds, plats and other pub[
Date: 10/03/2007 Users of this map are hereby notified that
public primary information sources should
for verification the Information container
Haywood County assumes no legal respol
information contained
ained on this map.

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THIS MAP IS NOT A SURVEY.
Haywood County :_ of real property found within this.
from recorded deeds, plats and c
IV �� Users of this map are hereby not
Land Records/GIS zQ U`0 ��h public primary information sourcE
for verification of the information
Scale: 1 Inch = 271 Feet. Haywood County assumes no le!
Date: 10/03/2007 9�k 18(l8 information contained on this ma
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Haywood County
Land Records/GIS
September 2007
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THIS MAP IS NOT A SURVEY. It is prep,
of real property found within this jurisdictio
from recorded deeds, Plats and other publ
Users of this map are hereby notified that
public primary information sources should
for verification of the information container
Haywood County assumes no legal respo(
information contained on this map.

Haywood County
Land Records/GIS
September 2007
,6
15
a
m
1 Inch = 519 Feet. of real property found within this jurisdict]o
from recorded deeds, plats and other pub]
Date: 10/10/2007 Users of this map are hereby notified that
public primary information sources should
n for verification of the information container
Haywood County assumes no legal respoi
T�rU 77-
TS J /0 �raoKan��
P! �Lc/ �isl,'rriSs
mi-5 us� jv— A�v�i
.Vo

VdATF —'
p � � p ,-,-��^•-� Michael F. Easley, Governor
ansY=.rway.a.
k y William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
SURFACE WATER PROTECTION SECTION
September 19, 2007
Timothy Barth
Town of Maggie Valley
Maggie Valley WWTP
3987 Soco Rd
Maggie Valley, NC 28751
SUBJECT: Privately -owned Collection Systems
and Privately -owned Pump Stations
Haywood County
Dear Mr. Barth:
As we have continued our evaluations of sewage collection systems management, it was
recognized that there are a group of contributors that may not be informed of their individual
responsibilities. In March 2000, the North Carolina Environmental Management Commission
enacted rules related to sewage collection systems. These rules are now found in the North
Carolina Administrative Code 15 NCAC 2T .0403 fordeemed permitted facilities. They include
facilities with a privately -owned collection system that serve condominiums, apartments, mobile
home parks, subdivisions, shopping centers, colleges, etc. that are tributary to larger municipally
owned systems, yet are not owned or managed by the municipality.
If you are aware of any such privately -owned collection systems, we would also like to be
informed of their existence. In addition, we would like to know where any privately -owned pump
stations are located that are connected to your collection system. The type of information we
are requesting is the facility name, location and contact person. If that system is in a state of
disrepair or if you have received complaints about it previously, please note that as well.
Your attention to this request is most appreciated. We have been notified of problems at
some of these facilities in the past and have had a difficult time locating the responsible party to
affect a repair to the problem.
A response from you within 30 days would be very helpful as we ",".to_.erisure;that all .
owners of collection systems are meeting the regulatory requirements of reporting' spill'§ and
providing the proper operation and maintenance of their systems. Hopefully, this will also be
beneficial to the operation of your municipal collection system. No thcarolina
naturally
North Carolina Division of Water Quality 2090 US Hwy 70; Swannanoa, NC 28778 Phone [phone]
Internet: www..ncwaterquality.org Customer Service 1-877-623-6748 FAX [phone]
An Equal Opportunity/Affirmative Action Employer — 50% Recycled/10% Post Consumer Paper

Town of Maggie Valley
Page 2of2
September 19, 2007
Please list:
(1) privately -owned collection systems connected to your collection system
a. facility name
b. location
c. contact person
d. status of system (i.e. in a state of disrepair, etc.)
e. complaints received-
(2) privately -owned pump stations connected to your collection system
a. facility name
b. location
c. contact person
d. status of pump station (i.e. in a state of disrepair, etc.)
e. complaints received
{3} or if applicable, indicate that you do not have any of these private collection
systems or private pump stations connected to you collection system.
You may fax this information to the attention of Roy Davis at 828-299-7043.
Again, thank you for your assistance. Please contact Roy Davis or Keith Haynes at 828-
296-4500, should you have any questions regarding this request.
Sincerely,
Roger C. Edw rds, Regional Supervisor
Surface Water Protection Section
Cc: DWQ - SWP - Central Files
PE

Michael F. Easley, Governor
William G. Ross.Jr., Secretary
North Carolina DepartMent'of Environment and Natural Resources
E•.
AI n,-, Klimek P.E. Director
Division of Water Quality -
Asheville Regional Office
SURFACE WATER PROTECTION
April 29, 2005
Robert Shepard, Interim Manager
Town of Maggie Valley
PO Box '339
Maggie Valley NC 28751
SUBJECT: CSO Inspection
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Shepard:
Enclosed please find a copy 'of the CSO Inspection Report for the inspection,
which Mr. Larry Frost and I conducted on April 28, 2005. The facility was found to be in
Compliance with permit WQCS00122.
Please refer to the enclosed inspection report for additional observations and
Comments. The assistance provided by Mr. Corbin and Mr. Mehaffey, during the
inspection, was greatly appreciated. If you -or your staff, have any questions, please do
not hesitate to call me at 296-4500. :
SincelrAy, 1
Keith
Enclosure
cc: Michael Mehaffey, ORC
Central Files
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748
NorthCarolina
�atura!!J

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 ' Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood . 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Scott Bufkin Phone:
Directions to Facility:
Primary ORC: Michael Lee Mehaffey Certification: 25934 Phone: [phone]
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
N00056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 04/2812005 Entry Time: 01:20 PM Exit Time: 03:20 PM'
Primary Inspector: Keith, Haynes Phone: [phone]
Secondary Inspector(s) Ext.4660
Larry Frost Phone: [phone] Ext.4658
Phone:
Reason for Inspection: Routine Inspection Type: CSO Inspection
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant i] Not Compliant
Question Areas:
Miscellaneous, Questions Performance Standards Operation & Maint Regmts Records
■ Monitoring & Rpting Inspections Pump. Station Lines
Reqmts
Inspection Summary:
Considering this is a small collection system for a small municipality with, limited resources, everything is in good condition.- Some
paper work improvements will be made within the next six months.. The Town should be commended for their inspection program.
Page: 1
9

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/28/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Performance Standards
Yes
No NA
NF
Is Public Education Program for grease established and documented?
❑
❑
❑
If no, provide schedule of compliance
within
six months
What educational tools are used? Grease program is currently for businesses only. Town will include mailings to
homeowners either in water/sewer bills, tax notices or with fliers within the next six months.
Is Sewer Use Ordinance/Legal Authority available?
®
❑ ❑
❑
Does it appear that the Sewer Use Ordinance is enforced?
❑ ❑
❑
Is Grease Trap Ordinance available?
■
❑ ❑
❑
Is Septic Tank Ordinance available?
E❑
❑
❑
If no, provide schedule of compliance
List enforcement actions by permitte, if any, in the last 12 months Only notices have been sent for repair problems
Has an acceptable Capital Improvement Plan (CIP) been implemented?
® ❑ ❑
❑
If no, provide schedule of compliance
Newly implemented
program
Does CIP address short tens needs and long term \"master plan\" concepts?
0 ❑ ❑
❑
Does CIP cover three to five year period?
E ❑ ❑
❑
Does CIP include Goal Statement?
❑ 0 ❑
❑
Does CIP include description of project area?
N ❑ ❑
❑
Does CIP include description of existing facilities?
0 Cl ❑
❑
Does CIP include known deficiencies?
N ❑ ❑
❑
Does CIP include forecasted future needs?
❑ 0 ❑
❑
Is CIP designated only for wastewater collection and treatment?
❑ 0 ❑
❑
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment? 620000
CIP Comments A narrative CIP for collection system needs to be done with remainder separated from permit application.
CIP is currently one line item in Town budget. Since this a new permit/program CIP and other paper work is still
ongoing.
Is system free of known points of bypass? E❑ ❑ ❑
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? E ❑ ❑ ❑
Does the sign include:
Instructions for notification? ❑ ❑ ❑
Pump station identifier? ❑ ❑ ❑
24-hour contact numbers ❑ ❑ ❑
If no, provide a schedule of compliance
If no, list deficient pump stations
Do ALL pump stations have an "auto polling" featuretSCADA? ❑ ❑ ❑
Number of pump stations 1
Number of pump stations that have SCADA 0
Number of PUMP stations that have simple telemetry 1
Number of pump stations that have only audible and visual alarms 1
Number of pump stations that do not meet permit requirements 0
Provide a schedule of compliance six months
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/28/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Comment: Current telementary is cell phone based, and service is not good in this area. SCADA will be added within six
months.
InsQp,QJions
Are maintenance records for sewer lines available?
Yes
E
No
❑
NA
❑
N
❑
Are records available that document pump station inspections?
0
❑
❑
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
0
❑
❑
❑
Are non-SCADAItelemetry equipped pump stations inspected every day?
❑
❑
❑
Are records available that document citizen complaints?
❑
0
❑
❑
Are records available that document an annual observation of entire system?
E
❑
❑
❑
Has there been an observation of entire system in the last year?
0
❑
❑
❑
Are records available that document inspections of high -priority lines?
N
❑
❑
❑
Has there been visual inspections of high -priority lines in last 6 months?
❑
❑
❑
Comment: Citizen complaints filed through the Town Hall should be put in a log.
Operation & Maintenance Requir
.m _nts
Are all log books available?
Yes
E
No
❑
NA
❑
N
❑
Does supervisor review all log books on a regular basis?
0
❑
❑
❑
Does the supervisor have plans to address documented short-term problem areas?
0
❑
❑
❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas? Major
maintenance work will be contracted.
Is a schedule maintained for testing emergency/standby equipment?
N ❑
❑
❑
Are maintenance records for equipment available?
N ❑
❑
❑
If no, provide schedule for compliance
What is the scedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
E ❑
❑
❑
Inspecting and exercising all valves?
E ❑
❑
❑
Inspecting and lubricating pumps and other equipment?
N ❑
❑
❑
Inspecting alarms, telemetry and auxiliary equipment?
E ❑
❑
❑,
If no, provide schedule for compliance
Just took pump station
in 2004
Is there at least one spare pump for each pump station w/o pump reliability?
N ❑
❑
❑
If no, provide schedule for compliance
Are maintenance records for right-of-ways available?
E ❑
❑
❑
Are right-of-ways currently accessible in the event of an emergency?
N ❑
❑
❑
If no, provide schedule for compliance
Are system cleaning records available?
0 ❑
❑
❑
Has at least 10% of system been cleaned annually?
N ❑
❑
❑
If no, provide schedule for compliance
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
❑
❑
❑
Does the plan include:
24-hour contact numbers
❑
❑
❑
Response time
N ❑
❑
❑
Page: 3

Permit: WQC800122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/28/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Equiprnent list and spare parts inventory
■
❑
❑
❑
Access to cleaning equipment
■
❑
❑
❑
Access to construction crews, contractors, and/or engineers
■
❑
❑
❑
Source of emergency funds
■
❑
❑
❑
Site sanitation and cleanup materials
■
❑
❑
❑
Post-overflow/spill assessment
❑
❑
■
❑
Is a Spill Response Action Plan available for all personnel?
■
❑
❑
❑
Is the spare parts inventory adequate?
■
❑
❑
❑
If no, provide schedule for compliance
Comment: Equipment/spare parts list needs to be updated to include everything applicable.
Pump Station
NUMBER 1
Yes
No
NA
N
Pump station type
Duplex
Are pump station logs available?
■ ❑
❑
❑
Is it accessible in all weather conditions?
E ❑
❑
❑
Is general housekeeping acceptable?
■ ❑
❑
❑
Are all pumps present?
■ ❑
❑
❑
Are all pumps operable?
■ ❑
❑
❑
Are wet well/siphons free of excessive debris?
■ ❑
❑
❑
Are upstream manholes free of excessive debris/signs of overflow?
■ ❑
❑
❑
Are floats/controls for pumpstalarms operable?
■ ❑
❑
❑
Is "auto polling" feature/SCADA present?
❑ ■
Cl
❑
Is "auto polling" featurelSCADA operational?
❑ ■
❑
❑
Is simple telemetry present?
■ ❑
❑
❑
Is simple telemetry operational?
■ ❑
❑
❑
Are audio and visual alarms present?
■ ❑
❑
❑
Are audio and visual alarms operable?
■ ❑
Cl
❑
Is the Pump station inspected as required?
■ ❑
❑
❑
Is an emergency generator available?
■ ❑
❑
❑
Are backflow devices in place?
❑ Cl
❑
❑
Are backflow devices operable?
❑ ❑
❑
❑
Are air relief valves in place?
❑ ❑
❑
❑
Are air relief valves operable?
❑ ❑
❑
❑
Is an emergency generator available?
❑ ❑
❑
❑
Can the emergency generator run the pumps?
❑ ❑
❑
❑
Is the pump station equipped for quick hook-up?
❑ ❑
❑
❑
Is the generator operable?
❑ ❑
■
❑
Is the fuel tank full?
❑ ❑
■
❑
Is the generator inspected according to their schedule?
■ ❑
❑
❑
Is a 24-hour notification sign posted?
■ ❑
❑
❑
Does it include:
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 04/28/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Instructions' for notification?
®
❑
❑
❑
Pump station identifier?
■
❑
❑
❑
Emergency phone number
■
❑
❑
❑
Is public access limited?
❑
■
❑
❑
Is pump station free of overflow piping?
■
❑
❑
❑
Is the pump station free of signs of overflow?
■
❑
Cl
❑
Are run times comparable for multiple pumps?
Comment: The town took -over operation of this pump station last year, prior to that it was privately operated.
Records
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
❑
■
❑
❑
Are records of SSOs that are under the reportable threshold available?
■
❑
❑
❑
If no, provide schedule for compliance
immediate
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
■
❑
Cl
❑
If yes, is there a corrective action plan?
■
❑
❑
Cl
Is a map of the system available?
❑
■
❑
❑
Does the map include:
Pipe sizes
■
❑
❑
❑
Pipe materials
■
❑
❑
❑
Pipe location
■
❑
❑
❑
Flow direction
■
❑
❑
❑
Approximate pipe age
■
❑
❑
❑
Number of service taps
■
❑
❑
❑
Pump stations and capacity
■
❑
❑
❑
If no, what percent is complete?
75%
List any modifications and extensions that need to be added to the map
Comment: The sewer map is currently in progress and should be complete by July 2005
Monitoring and Reporting Requirements
Yes
No
NA
Are copies of required press releases and distribution lists available?
❑
❑
■
N
❑
Are public notices and proof of publication available?
❑
❑
■
❑
Comment:
Page: 5

Town of Maggie Valley
System Performance Annual Report
2014.
I . General Information
Facility Name - Town of Maggie Valley Sewage System
3987 Soco Road
Maggie Valley, NC 28751
Town of Maggie Valley Wastewater Treatment Plant (WWTP)
5320 Jonathan Creek Road
Waynesville, NC 28785
Contact Information
Town Manager
Nathan Clark
[phone] ext. 103
Public Works Director
Michael Mehaffey (ORC) WWTP & CS
[phone] ext. 102
Public Works
Mike Corbin Backup (ORC) WWTP &
CS
[phone] ext. 102
Permit Numbers:
• NPDES Permit #NC0056561
• Marketing & Distribution Permit #WQ0010615 (Class A Residuals)
• General Storm Water Permit #NCG110104
• Collection 5ystem,Permit #WQC500122
• EPA Lab Code #NC01414
• North Carolina Lab Code #5171
II. Description of Facilities
A. Collection System
The Town of Maggie Valley's service area covers approximately 15 square miles. The Town provides
service to areas along Jonathan Valley from Fie Top Road to Interstate 40. There are over 45
miles of public sanitary gravity sewer line, one public pump station within the collection system and
approximately 1170 manholes system wide. There is another 4 miles of private sewer system that
drains to the Town's public collection system. The Town's collection system is considered young as
the majority of the lines were completed in 1986. Pipe sizes throughout the collection system
range from 4 inches to 18 inches with the majority (38 miles) being larger pipes 8 inches to 18
inches in size. Pipe materials used within the system include both polyvinyl chloride (PVC) and
ductile iron pipe (DIP) with the majority being PVC. The Town's 1,850 sewer customers reflect a
service population of an estimated 4,255 people.
B. Wastewater Treatment Plant (WWTP)
The present wastewater treatment plant (WWTP) is a 1.0 million gallon per day (MGD) extended
aeration secondary treatment plant serving Maggie Valley and the Jonathan Valley area. Overall
the Town services approximately 1,850 separate sewer customers with a combined customer

population of approximately 4,255. In 2014 the facility treated an average daily flow of 261,000
gallons per day. The plant consists of a step bar -screen with shaftless screw conveyor for
preliminary treatment. 2 - first stage and 2 - second stage aeration basins along with a
rectangular clarifier for secondary treatment. Disinfection is done by injecting chlorine into the
effluent and dechlorination is achieved with sulphur dioxide gas injection. Residuals are held in two
60,000 gallon aerobic digesters until dewatering is completed by a one meter belt filter press.
Dewatered sludge is then stabilized by using the N-VIRO Alkaline Stabilization Process. The
WWTP produces approximately 290 tons per year of Class A stabilized sludge for distribution and
use by the public.
III. Performance Measures
A. Collection System
• The Town of Maggie Valley has an aggressive preventive maintenance program of high pressure
line cleaning and video inspection. This year over 26,500 lineal feet of pipeline was cleaned and
inspected in this way. This represents approximately 11% of the 45 miles of sewer system.
• Public Works completed and submitted to NCDENR-DWQ, during the yearly system inspection,
two six month High Priority Inspection Reports and a System Inspection and Maintenance
Report as required. The High Priority Line report documents inspection of aerial lines, siphons
and lines in proximity to creeks and streams. The System Inspection Report documents
oversight and walking of the entire sewer system and maintenance and repair logs.
The collection system recorded no reportable sanitary sewer overflow (55O) in 2014.
B. Wastewater Treatment Plant (WWTP)
• Performance measures were successfully achieved during the 2014 annual reporting period.
The WWTP continues to provide effective/efficient treatment services to the community
averaging BOD and T55 removal efficiencies well above the NCDENR and EPA requirements.
Flow to the WWTP continues to remain well below hydraulic capacity for the plant, with an
average flow of 261,000 gallons per day in 2014. The combination of customer water
conservation and aggressive inflow/infiltration programs were contributors to reduced flows.
The WWTP remained in compliance for all permitted parameters and received a favorable
review by NC-DENR Regional Office staff with respect to the annual facility inspections.
• The WWTP met all required testing parameters and had no Notice of Violations (NOVs) for
2014.
IV. Certif ication
I certify under penalty of law that this report is complete and accurate to the best of my
knowledge. I further certify that this report has been made available to the users and
customers of the Town of Maggie Valley sewer system and that those users have been notified
of its availability.
Michael Mehaffey, O C
Public Works Director
Town of Maggie Valley Sewage System
1-';�7_, o`er
Date

Keep this for your records. P.O. Box 1029
Maggie Valley Sd Maggie Valley, NC 28751
PHr1NF• /A9A1Q9F-n1AR
1PT
CY
RT
FOLIO I
ACCOUNT I
ERVICE DATES
AYS
FROM
0110110316030
1
002068 1
1 /1 /2015 1 2/1 /2015
131
For service at: 60 St nev Rida Loop
METER
OMETERT
USAGE
SERVICE TYPE
AMOUNT
OUR ACCOUNT
W
LL BE D
FTED
3-02-201
. DO NO
PAY.
LEASE
OTICE NEW
ACCOIJNT
NUMBER
.
O PAY B
PHONE
DIAL 866-
30-3375.
O PAY BY
PHONE:
LEAVE Z
RO'S OFF
EWER &
COLLEC
IONS ANNUAL---,
ERFOR
ANCE REPORT
IS
AVAILABLE
OR 2014
ON
TO
NNOFMAGGIEVALLEY.COM
284
Sw In$16
20.36
DUE DATE: TOTAL CURRENT CHARGES
47.63
3/6/2015 PRIOR BALANCE
PAST DUE
TOTAL DUE
$47.63
Page 1 of 1. White, Joe E Sr
Maggie Valley Sd PRESORTED
FIRST CLASS
'0O. Box 1029 MAIL US
,Maggie Valley, NC 28751 POSTAGE PAID
PERMIT NO. 10
RETURN STUB WITH PAYMENT
-Acct# 002068 DUE DATE:
Billed:2/7/2015 3/6/2015
Penalty added after: 3/6/2015
PAY BY DUE DATE: $47.63
AFTER DUE DATE: $52.39
White, Joe E Sr
60 Stoney Ridge Loopp
Maggie Valley, NC 28751

Attachment A — for condition V(4).
Town of Maggie Valley
Wastewater Collection System
High Priority Sewer Lines
1. Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3. Highway 19 & Campbell Creek Road
4. Campbell Creek Road & Johnson Branch Road
5. Evans Cove Road
6. Highway 19 & west entrance to Moody Farm Road
7. Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
9. Moody Farm Road & Mountain View Dr.
10. Fox Run Road
11. Hwy 276 & Powell Lumber
12. Hwy 276 & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. Hwy 19 & Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
22. Badd Lane
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines under Jonathan Creek
8 inch under Twinbrook stream
8 inch line under branch
8 inch ductile iron line parallel with creek for 80 ft
12 inch line under branch
8 inch lines across branch
8 inch lines across branch
8 inch lines across Jonathan Creek
6 inch lines across Jonathan Creek
8 inch across branch
Revised 05/13

0
Town of Maggie Valley
Wastewater Collection System
SPILL RESPONSE PLAN
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
8. Reports
• Source for emergency funding: The retained earnings in the Enterprise Fund
• Methods for obtaining funds: by Town Manager or Board approval
• Clean up materials include lime, straw, removal of contaminated soils and
pumping . '
• Overflow spill assessments includes down stream monitoring and on site visits
9. Timing
• Response to scene should be within 30 minutes after receiving notice of
overflow.
• Mitigation should begin immediately.
1

Town of Maggie Valley Wastewater Collection System
The Town of Maggie Valley operates under the Council/Manager form of
government. The Manager has designated the Public Works Director to be the
primary administrative contact for all sewer related issues. The Town employs a
Public Works Director / ORC for waste collection and treatment with the staffing
requirements and scheduling to be fulfilled by this Director. The Public Works
Director serves as the sewer crew leader with six (6) full-time employees and some
part-time labor. Emergencies are responded to by the ORC and on -call personnel.
Town of Maggie Valley
Waste Treatment and Collection System
Emergency Contact List
Name
Mike Mehaffey (ORC)
Mike Corbin
Jack Mehaffey
Seth Boyd
Maggie Valley Sanitary
District (also on call
for the Town)
2001
1996
2001
2002
2004
Phone Cell Phone
627-3702 400-9494
452-4006 734-0741
926-1294 734-5999
400-1190
926-0145 444-7174
Sewer Vehicle List
F550 Dump Truck
John Deere Backhoe
Sewer Maintenance Truck
Sewer Jet Machine
Bobcat Loader
John Deere Backhoe
2

Spare Parts
We maintain a good inventory of miscellaneous pipe and fittings for 4", 6", S", and 12"
pipe.
The parts are stored at the Public Works Building on Hemlock Loop. There is also a
good supply of parts on the Sewer Maintenance Truck
N

Ib�
FAX [phone]
RCF
.' CONEITdUOTEON COMPANY taARY D. NOW, P.i.
7 • .... "AIAG°
' P.O.. Box 3167 560 Haielw ° d q elp &If
I Waynesville, Worffi Caroll 28738
HEAVY CONSTRU-9-ON
i AJ1D ENVIRONMENTAL CLEAN-UP.
louts BROTHERS UTIL
............................................ ANC,
Water & Seiner Utilities
Commercial &Residential
................:........................ .
1955 Galbraith Creek Rd. • Bryson City, NC 28713
Phone & Fax [phone]
Doug Jones
828-507-1184 RYan Jones
828-507-1331
I ��Ep iEEF1��
Oifice:828-299.8208
Fax: [phone]
cell: 826-230.0400
1 T & .K UTILITIES, INC:
1 '
WENDELL•T HOWARp 204: Charlotte H
President
Asheville. NO 28803
A/C
Il

Town of Maggie Valley
Wastewater Collection System
Capital Improvements Plan
2012-2018
Goal Statement: It is the goal of the Town of Maggie Valley to eliminate all SSO's and
operate the wastewater collection system within the permit requirements.
Proiect Area: Horseshoe Cove, Valley Creek, Evergreen Heights, Campbell Woods,
Hall Drive, Cedar Drive and other areas identified during video inspection.
Deficiencies and Future Needs: Deficiencies include some areas of limited access due
to no manholes on existing 6 inch lines. Future needs include installing manholes in the
deficient areas. An ongoing future need is the repair of damaged areas and failing
sections of pipe that are identified during our yearly line cleaning and video inspections.
Five Year Estimated Budget: The short term budget will cover areas identified during
yearly video inspections that require repair. The long term budget will cover areas in
need of manholes installed and upgrading existing lines.
Fiscal Year Short Term Long Term
2012-2013
23,000
17,000
2013-2014
25,000
20,000
2014-2015
25,000
20,000
2015-2016
25,000
20,000
2016-2017
20,000
20,000
2017-2018
20,000
20,000

Town of Maggie Valley
Proposed Budget
Fiscal Year 2 014-2 015
Nathan Clark, Town Manager
May 20, 2014
z
c

Sewer Revenues
ty
J
1 iy fi ` if✓r F *y
Acct Name
Cur�Bgt
S
`.. ,. Cur AcC ;
( .y
PY B t ;
g
PY Act
2 .L
Requested;,
Rgcommendetl ,_
Approved
04-00-3713
SEWER USER FEES
i $602,700.00
$487,844.09
$600,000.00
$594,761.37
$619,031.00
_
$619,031.00
04-00-3714 .
TAP IMPACT FEES
$15,000.00
$44,730.00
$20,000.00
$23,970.00
$25,000.00
$46,250.00
04-00-3715
HAYWOOD CTY LEACHATE
$65,000.00
_$46,280.00
$60,000.00
$99,520.00
$65,000.00
$0.00
04-00-3831
INVESTMENT EARNINGS
$5,000.00
$2,149.74
$5,000.00
$3,427.84
$1,800.00
$1,800.00
D4-00-3834
PROCEEDS FROM LEASE PURCH
$34,329.00
$0.00
$0.00
$0.00
$0.00
$0.00
04-00-3836
ASSETS SOLD
$9,500.00
$9,700.00
$0.00
$0.00
$0.00
$0.00
04 00 3991
APPROPRIATED FUND BAL.
$92 646 00
$0.00
$74,69100
$0.00
$60,52100
$103,05100
04 00 3993
RESERVE ENCUMBRANCE
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Revenu'es�
'$824,175 00 ,�
$590,703,83
fry z$759,69100
$721;679 21'�
$771,352 00 i
$770,132 UO
,Total

Sewer Administration
�.J. ��
71 2010
, : ,., ,,.•�Acct Name _- .•' ,
REIMBURSE GENERAL FUND
� ;,Cur 69t.�:�
$101,656.00
,. S.Cur Act ,,; '�
$50,828.00
, ,��PY Bgt 'ire
$66,656:00+
''PY Act -;�
.$0.00
i Requested!,•_I
$0.00
Recornmended�--
$0.00Y
� Approved `
'��
4`71-4121
SALARY & WAGES
$117,668.00
$100,634.75
$117,592.00
$183,823.69
$173,525.00
$171,857.00
4-71-4122
OVERTIME
$2,000.00
$926.64
$2,000.00
f i
$966.81
$2,000.00
$2,000.00
4-71-4124
4-71-4128
LONGEVITY
NC ESC
$850.00
$230.00
( $775.00
$278.47
_ $850.00
$0.00
$775.00
$0.00
$925.00
$600.00
$925.00
$600.00
4 71 4134
401 K (NON LEO)
$3,531.00
$2,984.16
$3,528.00
$3,532.75
$5,266.00
(� $5,216.00
4-71-4181
SOCIAL SECURITY
$9,214.00
$7,754.581
$9,195.00
$8,981.59
$13,500.00
$13,371.00
v
1-71-4182
RETIREMENT
$8,516.00
$7,422.42
$7,950.00
$7,803.02
$12,480.00
$12,362.00
1-71-4183
MEDICAL INSURANCE _
$17,987.00
$17,982.85
$20,641.00
$17,128.44
$40,947.00
$41,472.00
$3,000.00
$ 2,125.11
�$0.00
� $0.00
� $0.00
$0.00
1-71-4185
PRESCRIPTION REIMBURSEMENT _
1-71-4190
PROFESSIONAL SERVICES
$15,000.00
$6,427.09
_ $15,000.00
$9,873.13
$15,000.00
$15,000.00
1-71-4191
1 71 4212
PROFESSIONAL ENG/SURVEY
UNIFORMS &ACCESSORIES
$8,000.00
$1,000.00
$2,188.41
$1,025.21
$8,000.00
$1,000.00
$5,178.56
$0.00
$8,000.00
$1,000.00
$8,000.00
$1,000.00
j
1-71-4251
1-71-4252
Vehicle Fuels & Lube
$6,600.00
$4,167.59
f
_ $6,600.00
$4,432.66
$6,600.00
__ $6,600.00
_
_
•-71-4259
Vehicle Tires & Tubes
Other Vehicle Supplies
_ $1,000.00
$500.00
M $0.00
$209.00
$1,000.00
$500.00
$0.00
$44.95
$1,000.00
$500.00
$1,000.00
^` $500.00
•-71-4260
OFFICE SUPPLIES
$625.00
$313.77
$625.00
$382.04
$625.00
$625.00
-71-4291
DATA PROCESSING SUPPLIES
$300.00
$0.00
$300.00
$0.00
$300.00
$300.00
-71-4312
-71-4322
TRAVEL & TRANSPORTATION
TELEPHONE & POSTAGE _
_ $500.00
I $2,500.00
$0.00
_ $1,504.17
$500.00
$2,500.00
I $402.81
$1,739.26
$500.00
$2,500.00--_
$500.00
$2,500.00 ,
•-71-4323
POSTAGE
$300.00
$378.28
$300.00
$94.03
Y $300.00 �
$300.00
�
-71-4324
_7
CABLE & INTERNET
v
$1,140.00
_ �
$662.53
$1,140.00
$1,034.33
- $1,140.00
$1,140.00
-71-4340
PRINTING & BINDING^ €
$1,000.00
$0.00�
$1,000.00
N
$0.00
$1,000.00
$1,000.00
-71-4353 �M&R
71-4358
Vehicle {
$1,000.00
$1,078.10 f
$1,000.00
$137.90
M-T
$1,000.00
_-- $1,000.00
-71-4370
SMALL EQUIP. NON CAPITAL
ADVERTISING
��$750.00
$200.00
$685.76
$32.80
$750.00
$200.00
$750.00
$0.00
M $750.00
$200.00
$750.00
R $200.0
-71-4381
DATA PROGRAMING
TRAINING
$250.00
$800.00
$0.00
$100.00
$0.00
$800.00
` $0.00
$255.00
$250.00
$800.00 {
$470.00
$800.00
-71-4395
-71-4440
-71-4442
CONTRACT SERVICES MAINT.
COPIER LEASE _ _
$2,100.00
$0.00
$2,072.04 ��
$0.00
$2,100.00
$0.00
$2,040.95
$0.00
$2,100.00
$625.00
$2,100.00
$625.00
-71-4498
PERMITS_NPDES, WQ &CS
$8,000.00
M $5,760.00
_ _ $8,000.00
$4,450.00
$8,000.00
�_ $8,000.00
-71-4499
MISCELLANEOUS EXPENSE
$1,211.79
$1,500.00
$739.81
y$1,500.00
$1,500.00�
ry�
•71-4550
71 4610
-71-4692
_�--
WORK COMP/PROPERTY/LIABi
MVSD CUSTOMER BILLING
G
Banking Fees
-$1-500.00
$8,631.00
$42,000.00
$660.00
$8,981.26
$7,293.30
$484.80
$7,103.00
V $42,000.00
$1,500.00
$7,258.25
$39,538.80
$792.84
$8,631.00
$42,000.00
$660.00
$8,631.00T
$42,000.00
$660.00
- Y
71 4813
CAPITAL OUTLAY VEHICLE
$43,729 00
$35,364 87
$0.00
$0.00
$0 00
$0.00
s E < u ,
Total Atlm mstratton y
($412r737 00)
€ ($271i'652 75) ,
($331,830 00)
($302,156`62)
($354,224 00);j
($353 004 00)'1
a
c4

Sewer Operations
rv; r
t Acct4Name ';,
, 5 Cur 6gt
;Cur Act,x
_A _SPY Bg k"IL
PY Act, ,';
j,. z RequesEe_d,
Recommended
App[ovetl,
• 4-72-4200
)4-72-4210SUPPLIES
SUPPLIES & MATERIALS
N-VIRO ADMIX
I $3,000.00
$8,700.00
$2,409.08
$6,011.52
$3,000.00
$8,700.00
$1,029.34
; $4,901.01
u $3,000.00
v �~$8,700.00
~� $3,00 0
$8,700.00
,
)4-72-4211
CHEMICALS WWTP
$14,000.00
$7,404.19
$14,000.00
$10,614.00
$14,000.00
$14,000.00
)4-72-4330
WWTP ELECTRICITY _
$65,000.00
$50,856.00
$65,000.00
�$64,660.00
$651000.00
$65,000.00
)4-72-4351
)4-72-4353
M&R BUILDING & GROUNDS
M&R EQUIPMENT
$1,300.00
$3,500.00
$947.63
$3,946.82
$1,300.00
$3,500.00
$6,019.29
_ $2,210.40
$1,300.00
$3,500.00
$1,300.00
$3,500.00�
)4-72-4358
)4-72-4398
)4-72-4499
)4-72-4571
)4-72_4591
SMALL EQUIP. NON CAPITAL
GARBAGE COLLECTION _
MISCELLANEOUS EXPENSE
CAPITAL OUTLAY LINE EXT
M & R ROAD MATERIAL
$1,700.00
$2,000.00
$2,075.00
$11,369.00
$2,000.00
$0.00
$475.08
$71.83
$0.00
$10.20
$1,700.00
$2,000.00
$2,075.00
$30,000.00
$2,000.00
$253.67
$566.09
$1,263.73
N $0.32
= $885.89
$1,700.00
_ $2,000.00
$2,075.00
$11,369.00
$2,000.00
$1,700.00
$2,000.00
$2,075.00
$11,369.00
$2,000.00
)4-72-4620
M&R WWTP
$5,000.00
$0.00
$5,000.00
$319.24
$5,000.00
$5,000.00
)4-72-4630 (M&R
LINES
$45,000.00
$30,398.79
�$40,000.06
$30,922.14
$45,000.00
$45,000.00 1
)4-72-4640
)4 72-4670
M&R TAPS _
CONTRACT TESTING
$3,500.00
$23,000.00
$1,491.17
$16 929.71
$3,500.00
$23,000.00
$661.10
$23,705.71
_ _ $3,500.00
$23,000.00
$3,500.00
$23,000.00
y
14 72-4697
REIMB FOR DELLWOOD
$6,000 00
$4,60149
$6,000 00
$4,142 40
$6,000 00
$6,000 00
t£ `zf...,:,
�TotalOperationsis
( 97,14400)�,,($125,553:51)
($210,77500),k($152,154.33)S}„($197,14400).,,($197,1440Q).?

Michael F. Easley, Gove or
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Coleen H. Sullins, Director
Division of Water Quality
August 28, 2008
Timothy J. Barth, Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, NC 28751
Subject: Acknowledgement of Application No. WQCS00122
System -Wide Wastewater Collection System
Town of Maggie Valley
Haywood County
Dear Mr. Barth:
The PERCS Unit of the Division of Water Quality (Division) acknowledges receipt of your permit application
and supporting materials on August 25, 2008.
The reviewer will perform a 'detailed review and contact you with a request for additional information if
necessary. To ensure the maximum efficiency in processing permit applications, the Division requests your
assistance in providing -a timely and complete response to any additional information requests.
If you have any questions, please contact Deborah Gore 919-807-6307. If the reviewer of your permit application
is unavailable, you may leave a message, and they will respond promptly.
cc: -Ash&vi:l-le Regional Office, Wafc-r~Quality�SSection-
PERCS Unit File
Sincerely, n
n Jeff Poupart
PERCS Unit Supervisor
i' +
WATER QUALITY SECTION
SHEVILLE REGIONAL OFFICE
Noo a Carolina
North Carolina Division of Water Quality 1617 Mail Service Center Raleigh, NC 27699-1617 Phone [phone]
Internet: www.ncwatergualiV.org Location: 512 N. Salisbury St. Raleigh, NC 27604 Fax [phone]
Customer Service
1-877-623-6748
An Equal Opportunity/Affirmative Action Employer— 50% Recycledl10% Post Consumer Paper

I.
II.
�F W ArF9 State of North Carolina
\off 4G Department of Environment and Natural Resources
Division of Water Quality
CO
o c SYSTEM -WIDE WASTEWATER COLLECTION SYSTEMS
FORM CSA 10105
(THIS FORM MAY BE PHOTOCOPIED FOR USE AS AN ORIGINAL)
Application Number: (to be completed by DWQ)
<THIS ONLINE APPLICATION CAN BE FILLED OUT USING
THE TAB KEY TO MOVE THROUGH THE FIELDS>
GENERAL INFORMATION:
Owner (name of the municipality, public utility, homeowners association, etc.): Town of Maggie Valley
Authorized signing official's name AND title (15A NCAC 2T .0106(b)): Timothy J. Barth, Town Mgr.
Mailing address : 3987 Soco Road
City: Maggie Valley
I State: North Carolina
Zip: 28751
Telephone number: [phone]
Facsimile number: [phone]
E-mail: mvwwt @hotmail.com
County where collections stem is located: Haywood
Name, affiliation, and contact information of contact person who can answer questions about the application:
Michael Mehaffe , Public Works Director cell: 828-400-9494; office: 828-926-0866
Is this application new or fora permit renewal? ❑ New ® Renewal of Permit No. WQCS00122
COLLECTION SYSTEM INFORMATION:
1. Owner and name of wastewater treatment facility(ies) (WWTF) receiving wastewater: Town of Maggie Valley
WWTP
2. WWTF permit number(s): NCO056561
3. Total miles of sewer (approximate): 44 Force Main 0.1 Gravity 43.9 Pressure 0 Vacuum 0
4. Population served by this system: 1700
5. Wastewater Make -Up: 100 % Domestic/Commercial % Industrial (Process)
6. Pump Station Information: Attach a current list of all major (i.e. not simplex serving a single family home as part of a
pressure sewer system) pump stations, names, capacities and their locations. Summarize below:
o Number of simplex pump stations serving a low pressure* sewer: 0
* Indicate the number of simplex type pump stations serving a low pressure sewer system that are owned/maintained such as in a residential
subdivision. This would not include pump stations that convey larger flows en route to the treatment plant or individual pumps needed to
pump to an adjacent gravity sewer. If simplex stations are listed above, pressure or vacuum mains should be shown in Item II(3).
o Number of duplex or greater pump stations: 1
o Number of simplex stations serving multiple buildings: 0
7. Attach a list of high priority lines according to the Division's definition known to exist in the collection system (See
Instruction E). Head the list with the system name and include "Attachment A for Condition V(4)".
FORM: CSA 10105 Page 1

8. Attach a copy of your current spill response plan.
9. Attach a copy of your current annual budget and current approved Capital Improvement Plan.
10. Attach a copy of your comprehensive collection system map (a CD is also acceptable, please indicate format).
11. Report any satellite systems over 200,000 gallons per day (see Instruction F). For renewals, only indicate those
systems that are newly connected or have exceeded 200,000 galons per day since the last permit application.
N/A
12. Indicate the current designated collection system operators:
Main ORC Name: Michael Mehaffey Certification Number: 25934
Back -Up ORC Name: Thomas M. Corbin Certification Number: 28983
Additional Back -Up ORC Name(s) and Jack Mehaffey
Certification Number(s): 987214
III. COLLECTION SYSTEM PERMIT COMPLIANCE QUESTIONS: For new application please
reference the attached draft permit in answering these questions. Any compliance dates needed
will he nut into the permit. For conditions not listed, compliance dates are not typically offered.
Permit Condition
Current
Compliance?
If no, Indicate a
Compliance
Date
Typical
Compliance
Schedule
1(3) — Grease ordinance with legal authority to inspect/enforce
® Yes []No
12 — 18 mo.
I(4) — Grease inspection and enforcement program
® Yes []No
12 — 18 mo.
I(5) — Three to five year Capital Improvement Plan.
® Yes ❑ No
12 — 18 mo.
I(8) — Pump station identification signs.
® Yes ❑ No
3 mo.
I(10) — Functional and conspicuous audible and visual alarms.
® Yes [:]No
3 — 6 mo.
II(5) — Spare pumps for any station where one pump cannot
handle peak flows alone (in a duplex station, the 2nd pump is
the spare if pump reliability is met).
® Yes [:]No
6 — 9 mo.
II(7) — Accessible right-of-ways and easements.
® Yes ❑ No
6 — 12 mo.
II(9) — Spill response plan with Items 9 (a — h).
® Yes ❑',10
3 mo.
Other comments:
FORM: CSA 10105 Page 2

Applicant's Certification:
Note: 1 SA NCAC 2T . 0106(b) requires an authorized individual to sign this application form. In the case of corporations,
signature is required by a principal executive officer of at least the level of vice president, or his duly authorized
representative. In the case of a municipal, state, or other public entity, a signature is required by either a principal executive
ofcer, ranking elected official or other duly authorized employee. Duly authorized employee's must provide proof from the
principal executive officer or ranking elected ofcial that then have been authorized to sign this application. Public Works
I, TIMOTHY J. BARTH, attest that this application for TOWN -OF MAGGIE VALLEY has been reviewed by me and is
accurate and complete to the best of my knowledge. I understand that if all required parts of this application are not
completed and that if all required supporting information and attachments are not included, this application package will be
returned to me as incomplete. Note: In accordance with NC General Statutes 143-215.6A and 143-215.613, any person who
knowingly makes any false statement, representation, or certification in any application shall be guilty of a Class 2
misdemeanor which may include a fine not to exceed $10,000 as well as civil penalties up to $25,000 per violation.
Signature: ) I� Date:—�� p%
**END OF FORM CSA 10/0.5**
FORM: CSA 10/05 Page 3

Attachment A for condition V(4).
Town of Maggie Valley
Wastewater collection System
High Priority Sewer Lines
1. Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3. Highway 19 & Campbell Creek Road
4. Campbell Creek Road & Johnson Branch Road
5. Evans Cove Road
6. Highway 19 & west entrance to Moody Farm Road
7. Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
9. Moody Farm Road & Mountain View Dr.
10. Fox Run Road
11. Hwy 276 & Powell Lumber
12. Hwy 276. & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. Hwy 19 & Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
,12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines under Jonathan Creek
8 inch under Twinbrook stream
8 inch line under branch
8 inch ductile iron line parallel with creek for 80 ft
12 inch line under branch
8 inch lines across branch
8 inch lines across branch
8 inch lines across Jonathan Creek
6 inch lines across Jonathan Creek
Revised 6/08

Town of Maggie Valley
Wastewater Collection System
SPILL RESPONSE PLAN
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
8. Reports
• Source for emergency funding: The retained earnings in the Enterprise Fund
• Methods for obtaining funds: by Town Manager or Board approval
• Clean up materials include lime, straw, removal of contaminated soils and
pumping
• Overflow spill assessments includes down stream monitoring and on site visits
9. Timing
• Response to scene should be within 30 minutes after receiving notice of
overflow.
• Mitigation should begin immediately.
1

Town of Maggie Valley Wastewater Collection System
The Town of Maggie Valley operates under the Council/Manager form of
government. The Manager has designated the Public Works Director to be the
primary administrative contact for all sewer related issues. The Town employs a
Public Works Director / ORC for waste collection and treatment with the staffing
requirements and scheduling to be fulfilled by this Director. The Public Works
Director serves as the sewer crew leader with six (6) full-time employees and some
part-time labor. Emergencies are responded to by the ORC and on -call personnel.
Town of Maggie Valley
Waste Treatment and Collection System
Emergency Contact List
Name
Phone
Cell Phone
Mike Mehaffey (ORC)
627-3702
400-9494
Mike Corbin
452-4006
734-0741
Jack Mehaffey
926-1294
734-5999
Dave Holt
926-3488
400-9495
Maggie Valley Sanitary
District (also on call
for the Town)
926-0145
444-7174
Sewer Vehicle List
2001
F550 Dump Truck
1996
John Deere Backhoe
2003
Sewer Maintenance Truck
2001
Sewer Jet Machine
2002
Bobcat Loader
2004
John Deere Backhoe
2

Town of Maggie Valley
Wastewater Collection System
Capital Improvements Plan
2008-2013
Goal Statement: It is the goal of the Town of Maggie Valley to eliminate all SSO's and
operate the wastewater collection system within the permit requirements.
Proiect Area: Horseshoe Cove, Valley Creek, Evergreen Heights, Campbell Woods,
Hall Drive, Cedar Drive and other areas identified during video inspection.
Deficiencies and Future Needs: Deficiencies include some areas of limited access due
to no manholes on existing 6 inch lines. Future needs include installing manholes in the
deficient areas. An ongoing future need is the repair of damaged areas and failing
sections of pipe that are identified during our yearly line cleaning and video inspections.
Five Year Estimated Budget: The short term budget will cover areas identified during
yearly video inspections that require repair. The long term budget will cover areas in
need of manholes installed and upgrading existing lines.
Fiscal Year Short Term Long Term
2007-2008
23,000
17,000
2008-2009
25,000
20,000
2009-2010
25,000
20,000
2010-2011
25,000
20,000
2011-2012
20,000
20,000
2012-2013
20,000
20,000

aggie Valle
Town of M
y
itW-
Fiscal Year 2008-2009
Budget
A -4 0p+er�

sewer - AdMinistration

Operations - Sewer
;0081a0Dq
GLAccount/Description
Current
Actual
Prior Year
Estimated
Requested
Recommended
Approved
04-724190 PROFESSIONAL SERVICES
10,000
16,992.00
3,250.00'
0
0
04-724200 SUPPLIES & MATERIALS
3,000
552.67
607.77
.
3,60000
3,000.00
04-72-4210 SUPPLIES N-MROAD-MIX
7,700
6.3.15.71
i 3,5U7.06
7,.7.004W
7,700.00
04-724211 CHEMICALS WWTP
9,000
6,130 751
9,0 aw
9,000.00
9,000.00
04-72-4330 WWTPELECTRICITY
50,000
31,555.67.
44,477.34
50,000.00
50,000.00
044724331 SLUDGE ELECTRICITY
10000
5,687.00
7,867.20
10,000.00
10,000.00
04-72.4333. WATER PUMP STATION
0'.
0.00
, 0:00
225.00
64-724951 M&R BUILDING & GROUNDS
1,300
36:42
: ISAT
.
1,300.00
. 1,300.00
04-72-4353 M&R EQUIPMENT
3.500
223.73
' 518.79
3,500.00
3,500.00
04-724353 SMALL EQUIPMENT NON CAPI
1,000
0.00
0.00
1,000.00
1,000.00
04472-4398 GARBAGE COLLECTION
2,500
1,022.68
1,606.17
2,000.00
2,000.00
04-72-4399 N-VIRO TESTING FEE
1,200
' 0401
0.00
1,200.00
0
04-72.4499 MISCELLANEOUS EXPENSE
3,000
t,621.72
: 2,760.76
3,000.007
2,775.00
04-724542 CAPITAL OUTLAY -PLANT GRO
1,500
0.00
0.00
1,500.00
1,500.00
04-72-4550 CAPITAL OUTLAY OTHER EQU .
20,000
5,300.00
0.00
20,000.00
0
04-72-4571 CAPITAL OUTLAY LINE EXT
50,000
51,937..33
. 39,986.25
50,00D.00
50,000.00
04-72-4591 CAPITAL OUTLAY RD MATERI
1,000
0 00
0600
t,000:00
1,000.00
04-72-4620 M&RWWTP
3,500
t,651.70
6,191.89
3,500:00
3.500.00
L
04-72-4630 M&R LINES
75,000
31,148.11
76,472.88
75,000.00
60,000.00
04-72464D M&R TAPS
3,500
531 AS
590.31:
3,500.00
3.500.00
04-72-4670 CONTRACT TESTING
2GOM
14,160.0D
19,815.00
20.00D.00
; 21,200.00
04-72-4697 REIMBURSEMENT DELLWOOD
6,500
2,100.83
4,371.99
3,500.00
: 3,500.00
"*"'OPERATIONS Totals
283,200
176,964.77
332,214.89
269,700.00
234,700.00
,3Q`

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
��. COPY
.Coleen H. Sullins, Director
EFIDivision of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION
August 28, 2008
Mr. Timothy J. Barth
Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, North Carolina 28751
SUBJECT: Compliance Evaluation Inspection
Town of Maggie Valley
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find the Compliance Evaluation Inspection report
my August 27, 2008 inspection of operational and maintenance activities
Town of Maggie Valley's sewage collection system. The Town is doing
taking care of its collection system.
resulting from
relating to the
a fine job of
The Town has a good system map. Mike Mehaffey is to the point of turning a hand
corrected copy of the collection system map over to McGill &. Associates. The next logical
step is the purchase of a good GPS unit to more accurately establish manhole locations.
I encourage the purchase of such a unit. The Town would find it useful for other purposes
such as location of water system components and municipal boundaries.
I appreciate the job Mr. Mike Mehaffey and Mr. Mike Corbin are doing in taking
care of the Town wastewater collection system. If you need to discuss matters relating to
wastewater collection, please do not hesitate to call me at 828-296-4659.
Sincerely,
Roy M. avis
Environmental Engineer
Enclosure
cc: Mike Mehaffey, CSORC
PERC Unit
Asheville Files
Surface Water Protection Section Central Files
GAWPDATA\DEMWQ\Haywood\Maggie Valley Collection System\Inspection Cover Letter.08.doc
Noce hCarolina
Naturally
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System .
County: Haywood 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Michael Lee Mehaffey Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley VVWTP
Inspection. Date: 08/27/2008 Entry Time: 09:00 AM Exit Time:. 11:45 AM
Primary Inspector: Roy M Davis �r� Ext.4659 Phone: [phone]
Secondary Inspectons):
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant 0 Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting .Inspections Pump Station Manhole
Reqmts
N.Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/27/2008 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town is doing an excellent job of maintaining and operating its wastewater collection system.
The Town has developed a fine collection system map. The logical next step is to purchase a good GPS Unit to more
accurately locate system manholes.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/27/2008 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Performance Standards
Yes No
NA
NE
Is Public Education Program for grease established and documented?
®❑
❑
❑
What educational tools are used?
Is Sewer Use Ordinance/Legal Authority available?
■ ❑
❑
❑
Does it appear that the Sewer Use Ordinance is enforced?
■ ❑
❑
Cl
Is Grease Trap Ordinance available?
■ ❑
Cl
❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation)
❑ ❑
❑
■
List enforcement actions by permittee, if any, in the last 12 months
None
Has an acceptable Capital Improvement Plan (CIP) been implemented?
■ ❑
❑
❑
Does CIP address short term needs and long term Vmaster plant/ concepts?
■ ❑
❑
❑
Does CIP cover three to five year period?
■ ❑
❑
❑
Does CIP include Goal Statement?
■ ❑
❑
❑
Does CIP include description of project area?
■ ❑
❑
❑
Does CIP include description of existing facilities?
■ ❑
❑
❑
Does CIP include known deficiencies?
■ ❑
❑
❑
Does CIP include forecasted future needs?
■ ❑
❑
❑
Is CIP designated only for wastewater collection and treatment?
■ ❑
❑
❑
Approximate capital improvement budget for collection system?
$45,000.00
Total annual revenue for wastewater collection and treatment?
$793,600.00
CIP Comments
Approximately $25,000 of capital budget will be used for repairs and $20,000 for long term improvements.
Is system free of known points of bypass?
■ ❑
❑ ❑
If no, describe type of bypass and location
NA
Is a 24-hour notification sign posted at ALL pump stations?
■ ❑
❑ ❑
# Does the sign include:
Instructions for notification?
■ ❑
❑ ❑
Pump station identifier?
■ ❑
❑ ❑
24-hour contact numbers
■ ❑
❑ ❑
If no, list deficient pump stations
None
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/27/2008 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA?
®�
❑
Number of pump stations
1
Number of pump stations that have SCADA
0
Number of pump stations that have simple telemetry
1
Number of pump stations that have only audible and visual alarms
0
Number of pump stations that do not meet permit requirements
.0
# Does the permittee have a root control program?
■
# If yes, date implemented?
Describe:
Town does not practice chemical control of roots.
Comment:
Inspections
Yes No
NA
NE
Are maintenance records for sewer lines available?
■ 0
n
n
Are records available that document pump station inspections?
■
Are SCADA or telemetry equipped pump stations inspected at least once a week?
■ ❑
El
0
Are non-SCADA/telemetry equipped pump stations inspected every day?
■
Are records available that document citizen complaints?
■ [1
0
13
# Do you have a system to conduct an annual observation of entire system?
■ Q
❑
# Has there been an observation of remote areas in the last year?
■ ❑
❑
Are records available that document inspections of high -priority lines?
■ ❑
0
❑
Has there been visual inspections of high -priority lines in last six months?
■ ❑
13
Q
Comment:
Operation & Maintenance Requirements
Yes No
NA
NE
Are all log books available?
■
Does supervisor review all log books on a regular basis?
■ 0
El
0
Does the supervisor have plans to address documented short-term problem areas?
Q
■
❑
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Are maintenance records for equipment available? ■ 0 ❑ ❑
Is a schedule maintained for testing emergency/standby equipment? ®❑ ❑
What is the schedule for testing emergency/standby equipment? As needed
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/27/2008 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal?
■ ❑
❑
❑
Inspecting and exercising all valves?
■ ❑
❑
❑
Inspecting and lubricating pumps and other equipment?
■ ❑
❑
❑
Inspecting alarms, telemetry and auxiliary equipment?
■ ❑
❑
❑
Is there at least one spare pump for each pump station w/o pump reliability?
❑ ❑
■
❑
Are maintenance records for right-of-ways available?
■ ❑
❑
❑
Are right-of-ways currently accessible in the event of an emergency?
■ ❑
❑
❑
Are system cleaning records available?
■ ❑
❑
❑
Has at least 10% of system been cleaned annually?
■ ❑
❑
❑
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available? ■ ❑ ❑ ❑
Does the plan include:
24-hour contact numbers
■
❑
❑
❑
Response time
■
❑
❑
❑
Equipment list and spare parts inventory
■
❑
❑
❑
Access to cleaning equipment
■
❑
❑
❑
Access to construction crews, contractors, and/or engineers
■
❑
❑
❑
Source of emergency funds
■
❑
❑
❑
Site sanitation and cleanup materials
■
❑
❑
❑
Post-overflow/spill assessment
■
❑
❑
❑
Is a Spill Response Action Plan available for all personnel?
■
❑
❑
❑
Is the spare parts inventory adequate?
■
❑
❑
❑
Comment:
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
■
❑
❑ Cl
Are records of SSOs that are under the reportable threshold available?
■
Cl
❑ ❑
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
■
❑
Cl ❑
If yes, is there a corrective action plan?
Cl
Cl
■ ❑
Is a map of the system available?
■
Cl
❑ ❑
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/27/2008 Inspection Type: Compliance Evaluation
Reason for Visit: Routine
Does the map include:
Pipe sizes
®n
n n
Pipe materials
■
n
n n
Pipe,location
■
n
n n
Flow direction
■
n
n n
Approximate pipe age
■
n
Cl n
Number of service taps
■
n
n ❑ '
Pump stations and capacity
®
In
In n
If no, what percent is complete?
99
List any modifications and extensions that need to be added to the map
Mike needs to get hand corrected collection system map to McGill
# Does the permittee have a copy of their permit?
■
n
❑ Cl
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? n fl ■ n
Are public notices and proof of publication available? ❑ n ■ n
# Is an annual report being prepared in accordance with G.S. 143-215.1C? ❑ ■ ❑
# Is permittee compliant with all compliance schedules in the permits? n n ■ n
If no, which one(s)?
Comment:
Page: 6

°mil
�� cI�S

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Contact Person: Michael Lee Mehaffey
Directions to Facility:
J
% 4
Primary ORC: 1 I Certification:
1
Secondary ORC(s):i'v a:i.
y,
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
08 t a!2,a 0I09
Inspection Date: Entry Time: 09:00 AM Exit Time: 12:00 PM
Primary Inspector: Roy M Davis
Secondary Inspector(s):
Don Price
Roger C Edwards
Phone: [phone]
Phone:
Phone: [phone]
Ext.4659
Phone:
Phone:
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ Inspections Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town of Maggie Valley is doing a good job of maintaining a and operating its sewage collection system. There are a
few areas, however, needing some work. They are as follows:
(1) The Town does not have a Public Education Program for grease. The Town could use direct mailings, posters, door
hangers or some other device. Please inform the ARO on or before November 30, 2006 as to which approach the Town
will take.
(2)The Capital Improvements Plan (CIP) does not include a description of existing facilities. On or before November 30,
2006 please send the ARO a description of the existing collection system proposed for inclusion in the next CIP.
(3)The Spill Response Action Plan did not include a discussion of response time. This would establish the Town's
expectations for Town staff to respond to Sewer System Overflows. On or before November 30, 2006 please send the
ARO a discussion of Response Time to be included in the Town's Spill Response Action Plan.
(4)The Town has an excellent collection system map. In order to meet the requirements of your Collection System Permit
the Town needs to add pipe material, pipe age and pump station capacity to the map.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? ■ C) n
If no, provide schedule of compliance
What educational tools are u 0,—
Is Sewer Use Ordinance/Legal Authority available?n n
ri
Does it appear that the Sewer Use Ordinance is enforced? n ❑ n
Is Grease Trap Ordinance available? 47 * ❑ 00
Is Septic Tank Ordinance available? —'f' ,�� 2a �" te.? � UL-a00 n
If no, provide schedule of compliance Q �M�S-.V—
List enforcement actions b ermitte, if any, in the last 12 mon hs
Two otices of Non-compliance m filed C p, 3 C4 a-_-----)
t-''0 }(n n n
Has an acceptable Capital I• mprovement Plan (CIP) been implemented .
If no, provide schedule of compliance
Does CIP address short term needs and long term \"master plan\" concepts? W n n n
Does CIP cover three to five year period? )111( n n n
Does CIP include Goal Statement? }(n n n
Does CIP include description of project area? #_ n n n
Does CIP include description of existing facilities? "n n
Does CIP include known deficiencies? n n n
Does CIP include forecasted future needs? 00 n
Is CIP designated only for wastewater collection and treatment? ❑ ❑
Approximate capital improvement budget for collection system? $40,000.00
Total annual revenue for wastewater collection and treatment?
CIP Comments `iIr? / O% 0
CIP requires description of existing collection system.
Is system free of known points of bypass? *n n n
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? ■ n n n
# Does the sign include:
Instructions for notification? 'a i(,-r 1 n n
Pump station identifier? ■ n
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: O8/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
24-hour contact numbersn
n
n
If no, provide a schedule of compliance .
If no, list deficient pump stations e
Since town has only one pump station, station identifier sign is not needed. I
Do ALL pump stations have an "auto polling" feature/SCADA?
❑ Q
❑
Number of pump stations
1
Number of um stations that have SCADA �1
pump
0
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms
tQ
Y
Number of pump stations that do not meet permit requirements
0
Provide a schedule of compliance
Comment: Town has portable standby generator at maintenance building which can
be taken to pump station and- r1 .
Insecllions
Yes No NA
NE
Are maintenance records for sewer lines available?
n n
n
Are records available that document pump station inspections?
�n n
n
■ n X
❑
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
n n
n
Are records available that document citizen complaints?
�I�f° n n
n
Are records available that document an annual observation of entire system?
X n n
n
Has there been an observation of entire system in the last year?
X. n
n
Are records available that document inspections of high -priority lines?
❑ ❑'
❑
Has there been visual inspections of high -priority lines in last 6 months?
}( n n
n
Comment: Station had telemetry which was almost nonfunctional,
14 �' �
. ".�'''
)peration & intenance Requirements Yes No NA NE
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Is a schedule maintained for testing emergency/standby equipment?
x1­1 1­1 171
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation
Are maintenance records for equipment available?
If no, provide schedule for compliance
What is the scedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and,exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
If no, provide schedule for compliance
t
0
N
Is there at least one spare pump for each pump station w/o pump reliability?
If no, provide schedule for compliance L
Are maintenance records for right-of-ways available? `11 (Z l7 �• .
Are right-of-ways currently accessible in the event of an emergency?
If no, provide schedule for compliance
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
If no, provide schedule for compliance
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
Reason for Visit: Routine
nn❑
Xnnn
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0 0
Xnnn
n n n
■nn
*nnn
Xnnn
*nnn
*'nnn
*nnn
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)111(nnn
Page: 5

R r.
Permit: WQCS00122
Inspection Date: 08/17/2006
Owner - Facility: Town of Maggie Valley
Inspection Type: Compliance Evaluation
If no, provide schedule for compliance
Comment:
Are adequate records of all SSOs, spills and complaints available?
Are records of SSOs that are under the reportable threshold available?
If no, provide schedule for compliance
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
If yes, is there a corrective action plan?
Is a map of the system available? T")
Does the map include: T�
Sl o
Pipe sizes ,0
i:,e r, ral
Pipe location
Flow direction
crxiniate;niae aae
Number of service taps
PUM, sfatinns art cap city,
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Pipe material, pipe age and pump station capacity.
Comment: Town has an excellent sewer system map.
Monitoring and Reportin Requirements
Are copies of required press releases and distribution lists available?
Are public notices and proof of publication available?
Comment:
Reason for Visit: Routine
)KO nn
■ n Kri
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n.n )(n
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Page: 6

Display Reports
Page 1 of 1
Select Incidents
Incident Type : ---Select Value--- Create
Edit View= Report
.................... ......... .......... ...................................................................... ....................... .................... .......................... ......... ,.... ............. ......... ............... ...... ................. _.......... .... ...........,........ ................. ..................................
.........
2 items found, displaying all items.
1
............. ................ ..................................... ........... ......... ............ .....................................
:
Action Type Date
Incident
Permit # Region County City
Liable
Facility
Location Latitude Longitude Farm or
#
Owner
Manhole#
SSO 2006-09-
200603257
WQCS00122 Asheville Haywood Maggie
Town
Maggie
Misty
22
Valley
of
Valley
Meadows
12:30:00.0
Maggie
Collection
and Fox
Valley
System
Run Road/
10
Clearwater
Drive
SSO 2003-03-
18973
WQCS00122 Asheville Haywood Maggie
Town
Maggie
JOHNSON
17
Valley
of
Valley
BRANCH
10:30:00.0
Maggie
Collection
ROAD 50
Valley
System
FEET PAST
BRIDGE
.......................................................................................................................................................................................................................................................................................................................................................................
Export options: Excel I XML I CSV
:.................................................... ..................... ................................................................... ................ -..................... ....................... ......._....................:............................... ................. ..................... ....................... ..................................
:
http://bims.enr.state.nc.us: 700 1 /search.do 6/11 /2007

I yy �
�R .\
yy�.L 4 `(A F i= F_ Y
Michael F. Easley, Governor
AVIS
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, Y.E. Director
Division of Water Quality
The unit of government for whom you work has a collection system permit issued by the Division of Water Quality.
It is our plan to conduct an annual Compliance Evaluation inspection of your program for operating, maintaining
and improving your collection system. The inspection will consist of a review of ordinances, logs, budgets and
inspections of sewers, equipment, pump stations and right-of-ways. The purpose of this letter is to tell you the
type documents..we would like.for you to have present for the inspection and the order we would like to see them.
1. Grease reduction Public Education Program (established and documented)
2. Sewer Use Ordinance and Legal Authority for Ordinance
3. Grease trap ordinance
4. Sep'tic tank ordinance
a. enforcement actions within the past 12 months
5. Capital Improvement Plan
6. Maintenance records for sewer lines
7. Records recording citizen complaints
8. Record of sewer system overflows (SSO's)
a. sewer system overflow press releases and distribution list
9. Records documenting annual inspection of entire system
10. Records documenting semiannual inspection of high priority lines
11. Maintenance logs of major equipment used to clean and maintain sewer system including
startup records of stand-by power units.
12. Pump station inspection, operation and maintenance logs
13. Right-of-way maintenance records
14. System cleaning records
15. Spill response action plan
16. Spare part inventory
17. System map
18. Sewer system budget including revenue
19. Most recent Collection System Annual Report
20. Your Collection System Permit.
It is obvious that the purpose of the above, rather lengthy, list is to help you document what you are doing in the
way of sewer system operations and maintenance. These same records allow us to determine compliance with
permit requirements. We want to see a little fancy footwork when we conduct an inspection. If you use loose
paper records we would like to see files organized, titled, complete, present and stacked neatly. If you use
loose-leaf notebooks, dividers should be used between sections. We are more than pleased to sit in front of a
computer screen during the inspection if you use computer -based records. Behind a system of well organized
records we obviously want a solid program of sewer operations, maintenance, rehabilitation and replacement
leading to the reduction, as far as possible,,
in the occurrence of sewer system overflows and the amount of
infiltration and inflow arriving at wastewater treatment plants.
Roy Davis, Environmental Engineer, Asheville Regional Office, 828-296-4659
Don Price, Wastewater Treatment Plant Consultant, Asheville Regional.Office, 828-296-4500
TXTRMD, Collection system inspection 2 .
One
NorthiCarolina
Natum(!y
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, NC 28778 Phone [phone] Customer Service
Internet: h2o.enr.state.nc.us FAX [phone]
An Frnml nnnnrtunitvlAffirmativa Artinn Fmnlnvar-5094. Rervrlad110% Post t.nnRnmP..r Pmnar

1,
r_,k
01 §143-215.1C
(NSW) for which the compliance date is extended pursuant to this section in order to
reduce nutrient loading.
(3) Evaluate methods to reduce the total mass load of waste that is discharged from all
facilities operated by, the permit holder that are permitted under G.S. 143- 215.1(c) and
that discharge into the nutrient sensitive waters (NSW) for which the compliance date is
extended pursuant to this section and determine whether these methods are cost-
effective.
(4) Evaluate methods to reduce the discharge of treated effluent from all facilities operated
by the permit holder that are permitted under G.S. 143- 215:1(c) and that discharge into
the nutrient sensitive waters (NSW) for which the compliance date is extended pursuant
to this section; including land application of treated effluent, the use of restored or
created wetlands that are not located in a 100- year floodplain to polish treated effluent,
and other methods to reuse treated effluent; and determine whether these methods are
cost-effective..
(5) Report to the Commission on progress in the development of the calibrated nutrient
response model, on efforts to optimize the operation of facilities, on the evaluation of
methods of reducing the total mass load of waste, and on the evaluation of methods to
reduce the discharge of treated effluent. The Commission shall establish a schedule for
reports that requires the permit holder to report on at least a semiannual basis.
(e) The Commission may revoke in extension granted under this section and impose the limits set out
in subsections.(cl) and (c2) of G.S. -.143- 215.1 if the Commission determines that a permit holder who
has obtained an extension under this `section has, at any time during the period of the extension:
(1) Failed to comply with the requirements of subsection (d) of this section; or
(2) Violated any conditions or limitations of any permit issued under G.S. 143- 215.1 or
special order issued 'gander G.S. 143- 215.2 if the violation is the result of conduct by the
permit holder that results in a significant violation of water quality standards.
i
§ 143-215.1C. Report to wastewater system customers on system performance; publication of
notice of discharge of untreated wastewater and waste.
(a) Report to Wastewater System Customers. -- The owner or operator of any wastewater collection
of treatment works, the operation of which is primarily to collect or treat municipal or domestic
wastewater and for which a permit is issued under this Partshall provide to the users or customers of the
collection system or treatment works and to the Department an annual report that summarizes the
performances of the collection system or treatment works and the extent to which the collection system
or treatment works has violated the permit or federal or State laws regulations or rules related to the
protection of water quality. The report shall be prepared. on either a calendar or fiscal year basis and
shall be provided no later than 60 days after the end of the calendar or fiscal year.
(b) Publication of Notice of Discharge of Untreated Wastewater. -- The owner or operator of any
wastewater collection or treatment work the operation of which is primarily to collect or treat municipal
or domestic wastewater and for which a permit is issued under this Part shall:
(1) In the event of a dischanee. of 1,000 gallons or more of untreated wastewater to the
surface waters of the State issue a press release to all print and electronic news
media that provide general coverage in the county where the discharge occurred
setting out the details of the discharge. The owner or operator shall issue the press
release within 48 hours after the owner or operator has determined that the
discharge had reached the surface waters of the State. The owner or operator shall
retain a copy of the press release and a list of the news media to which it was
distributed for at least one year after the discharge and shall provide a copy of the
the surface waters of the State, publish a notice of the discharge in a newspaper
having general circulation in the county in which the discharge occurs and in each
county downs?ream from the point of discharge that is significantly affected by the
79
NOTE: Text Changes from 1999 Session are Underlined

§143-215.2
discharge. The Secretary shall determine at the Secretary's sole discretion which
counties are significantly affected by the discharge and shall approve the form and
content of the notice and the newspapers in which the notice is to be published
The notice shall be captioned `NOTICE OF DSCHARGE OF UNTREATED.
SEWAGE. The owner or operator shall publish the notice within 10 days after
the Secretary has determined the counties that are siinificantly affected by the
discharge and approved the form and content of the notice and the newspapers in
which the notice is to be published. The owner or operator shall file a copy of the
notice and proof of publication with the Department within 30 days after the notice
is published. Publication of a notice of discharge under this subdivision is in
addition to the requirement to issue a press release under subdivision (1) of this
subsection.
(c) Publication of Notice of Discharge of Untreated Waste -- The owner or operator of any
wastewater collection or treatment works, other than a wastewater collection or treatment works the
operation of which is primarily to collect or treat municipal or domestic wastewater, for which a permit
is issued under this Part shall.
(1) In the event of a discharge of 1,000 gallons or more of untreated waste to the
surface waters of the State, issue a press release to all print and electronic news
media that provide general coverage in the county where the discharge occurred
setting out the details of the discharge. The owner or operator shall issue the press
release within 48 hours after the owner or operator has determined that the
discharge has reached the surface waters of the State. The owner or operator shall
retain a copy of the press release and a list of the news media to which it was
distributed for at least one year after the discharge and shall provide a cop of f the
press release and the list of the news media to which it was distributed to any
person upon request.
(2) In the event of a discharge of 15,000 gallons or more of untreated waste to the
surface waters of the State publish a notice of the discharge in a newspaper having
discharge. The Secretary shall determine at the Secretary's sole discretion which
counties are significantly affected by the discharge and shall approve the form and
content of the notice and the- newspapers in which the notice is to be published
The notice shall be captioned `NOTICE OF DISCHARGE OF UNTREATED
WASTE. The owner or operator shall publish the notice within 10 days after the
Secretary has determined the counties that are significantly affected by the
discharge and approved the form and content of the notice and the newspapers in
which the notice is to be published. The owner or operator shall file a copy of the
notice and proof of publication with the Department within 30 days after the notice
is published. Publication of a notice of discharge under this subdivision is in
addition to the requirement to issue a press release under subdivision (1) of this
subsection.
§ 143-215.2. Special orders.
(a) Issuance. -- The Commission may, after the effective date of classifications, standards and
limitations adopted pursuant to G.S. 143-214.1 or G.S. 143-215, or a water supply watershed
management requirement adopted pursuant to G.S. 143-214.5, issue, and from time to time modify or
revoke, a special order, or other appropriate instrument, to any person whom it finds responsible for
causing or contributing to any pollution of the waters of the State; within the area for which standards
have been established. The order or instrument may direct the Pierson to take, or refrain from taking an
action, or to achieve a result, within a period of time specified by the special order, as the Commission
deems necessary and feasible in order to alleviate or eliminate `the pollution. The Commission is
authorized to enter into consent special orders, assurances of 'voluntary compliance or other similar
documents by agreement with the person responsible for pollution of the water, subject to the provisions
80
NOTE: Text Changes from 1999 Session are Underlined

-Michael F. Easley, Governor
lia. ss Jr., S9crefary
North Carolina Department of En enenln t tural Re4sources AlanKli e 19.E. &r or
Division of Water Quality_'-_
Asheville Regional Office
SURFACE WATER PROTECTION
November 28, 2005
Mr. Mike Mehaffey, Public Works Director
Town of Maggie Valley
3987 Soco Rd'.
Maggie Valley North Carolina 28751
SUBJECT: Collection System Operation
Inspection (CSO)
Town of Maggie Valley
Permit No: WQCS00122
Haywood County
Dear Mr. Mehaffey:
Enclosed please find a copy of the CSO Inspection form from the inspection
conducted on August 18, 2005. As it indicates, you and the Public Works Dept. staff are
doing an excellent job administering the Collection System Operation Program. The
Town of Maggie Valley is, therefore, considered to be in compliance with its permit,
WQCS00122.
As with most facilities that have been inspected, the practical portion of the
program exceeds the administrative portion. The following administrative items needing
addressing are:
1. Implementation of a fats, oils and grease (FOG) education program by August
30', 2006.
2. Modification of the spill response plan to include the sources and methods for
obtaining emergency funds, site sanitation methods and clean up materials to
be used for such and post overflow/spill assessment requirement.
3. Modification of the collection system map to include pipe age, material, flow
direction, number of service taps and pump station capacity.
4. Completion -by February 28, 2007 of the CIP to include a Goal Statement,
description of project area(s), deficiencies and future needs. The CIP should
span, at a minimum, a three to five year period and should address both short
term and long term needs.
No!r Karolina
2090 U.S. Highway 70, Swannanoa, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748 Xatura!!y

Mr. Mike Mehaffey
November 28, 2005
Page Two
If you or your staff have any questions, please call me at 828-296-4500 Ext.4652.
Sincerely,
Kerry S Becker
Environmental Technician
Enclosure
cc:.Central Files
As w41 Fil -

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Scott Bufkin Phone:
Directions to Facility:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 08/18/2006 Entry Time: 09:30 AM Exit Time: 01:00 PM
Primary Inspector: Kerry S Becker Phone: [phone]
Secondary Inspector(s): Ext.4652
Reason for Inspection: Routine Inspection Type: CSO Inspection
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions N Performance Standards Operation & Maint.Regmts Records
■ Monitoring & Rpting ■ Inspections Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Inspection Summary:
Mike Mehaffey and staff are doing an excellent job administering the CSO program as required by the DWQ. Some of
those areas now lacking are currently under development. The following remaining items that need addressing are:
1. Implement a fats, oils and grease education program by August 30, 2006.
2. Modify spill response plan to include the source of emergency funding, site sanitation methods and clean up materials
to be used and post overflow/spill assessment requirement.
3. Modify the sewer line maps to include pipe age, material, flow direction, number of service taps and pump station
capacity
4. Develop by February 28, 2007 a CIP to include a CIP Goal Statement, description of project area(s), deficiencies and
future needs. The CIP should address short term and long term needs for a three to five year period. Specific monies are
allocated annually for sewer repair./replacement and for manhole replacement; as a result of 2001-2003 1/1 study, the
Town has rehabilitated or replaced most of the manholes and sewer lines that were in disrepair.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? ❑ ■ ❑ ❑
If no, provide schedule of compliance
What educational tools are used?
Town is in the process of developing educational program. Should be completed within a year.
Is Sewer Use Ordinance/Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is Grease Trap Ordinance available?
Is Septic Tank Ordinance available?
If no, provide schedule of compliance
List enforcement actions by permitte, if any, in the last 12 months
Grease trap requirements are a part of the Sewer Use Ordinance. Collections staff inspect all grease traps
annually.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
If no, provide schedule of compliance
Does CIP address short term needs and long term \"master plan\" concepts?
Does CIP cover three to five year period?
Does CIP include Goal Statement?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Is CIP designated only for wastewater collection and treatment?
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
As result of 2001-2003 1/1 study, many of defective. manholes and collection lines have been
rehabbed/replaced. Approx. $10k is sleighted for existing problems, $12K for repairing substandard lines and
$8K for new manholes. No new equipment purchase is proposed since most equipment is new.
Is system free of known points of bypass?
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
# Does the sign include:
❑ ■ ❑ 0
30000
559248
■❑0R
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Instructions for notification? ■ n n n
Pump station identifier?
24-hour contact numbers
If no, provide a schedule of compliance
If no, list deficient pump stations
Do ALL pump stations have an "auto polling" feature/SCADA?
Number of pump stations
Number of pump stations that have SCADA
Number of pump stations that have simple telemetry
Number of pump stations that have only audible and visual alarms
Number of pump stations that do not meet permit requirements
Provide a schedule of compliance
Comment: Pump station is having problems with auto dialer; town is upgrading to
SCADA via the water dept.; collections staff is inspecting pump station daily until
SCADA is implemented.
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
Are records available that document an annual observation of entire system?
Has there been an observation of entire system in the last year?
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last 6 months?
Comment: Telemetry pump station inspected every day due to problem with auto
dialer. Crossings 2,4,7 and 8 are high priority lines checked monthly due to their
proximity to surface of streams.
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
1
Yes No NA NE
■nnn
■nnn
■nnn
nn■n
■nnn
■nnn
■nnn
■nnn
■nnn
Yes No NA NE
■ F1
■nnn
■nnn
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Supervisor reviews log books monthly and dates/signs logbook upon completion of that review. Short term
Problems are handled immediately with stress on preventive maintenance.
Is a schedule maintained for testing emergency/standby equipment? ■ ❑ ❑ ❑
Are maintenance records for equipment available? ■ ❑ ❑ ❑
If no, provide schedule for compliance '
What is the scedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
rj
Inspecting and exercising all valves?
■ ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?
■ 0011
Inspecting alarms, telemetry and auxiliary equipment?
■ ❑ ❑ ❑
If no, provide schedule for compliance
Is there at least one spare pump for each pump station w/o pump reliability?
■ ❑ ❑ ❑
If no, provide schedule for compliance
Are maintenance records for right-of-ways available?
■ ❑ ❑ ❑
Are right-of-ways currently accessible in the event of an emergency?
■ ❑ ❑ ❑
If no, provide schedule for compliance
Are system cleaning records available?
■ ❑ ❑ 0
Has at least 10% of system been cleaned annually?
■ ❑ ❑ 1-1
If no, provide schedule for compliance
What areas are scheduled for cleaning in the next 12 months?
January through March 2006, system cleanings will begin at time of low seasonal flows. System cleaning
records are included in sewer maintenance logs. Hydrostructure P. A. conducted cleaning and video study of
sewer lines and manholes. Detailed printout of this study labeled corresponding to sewer lines.
Is a Spill Response Action Plan available?
■ ❑ ❑ f1
Does the plan include:
24-hour contact numbers
■
❑
❑
j_j
Response time
❑
■
❑
❑
Equipment list and spare parts inventory
■
I]
I]
I]
Access to cleaning equipment
❑
❑
❑
Access to construction crews, contractors, and/or engineers
■
❑
❑
❑
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Source of emergency funds ❑ ■ 0
Site sanitation and cleanup materials ❑ ■ ❑ ❑
Post-overflow/spill assessment ❑ ■ ❑
Is a Spill Response Action Plan available for all personnel? ■ El (_-i. ❑
Is the spare parts inventory adequate? ■ ❑ 0 ❑
If no, provide schedule for compliance
Comment: Maggie Valley is a small community.... response time to sewer emergencies
is minimal. Site sanitation methods and cleanup materials list are not a part of the spill
response plan. Town will modify, however, to include this information.
Retained earnings in the Enterprise fund is used for emergency funding.
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ■ ❑ ❑ 171
Are records of SSOs that are under the reportable threshold available? ■ ❑
If no, provide schedule for compliance
Do spill records indicate repeated overflows (2 or more in 12 months) at same location? ❑ ❑ ■
If yes, is there a corrective action plan? fl ❑ ■
Is a map of the system available? ■ rj fl
Does the map include:
Pipe sizes
■
fl
❑
Pipe materials
n
■
Pipe location
■
n
El
1-1
Flow direction
(]
■
n
n
Approximate pipe age
n
■
rl
Number of service taps
n
■
n
Pump stations and capacity
■
❑
fl
❑
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Cleaning records by Hydrostructures, P.A. will eventually coordinate number of service taps with maps.
Pipe materials, age, flow direction and pump station capacity need to be included on maps. Map scale is
1 "=400'.
Comment:
Monitoring and Reporting Requirements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ ❑ ■ n
Page: 6

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Are public notices and proof of publication available? ❑ ❑ ❑
Comment:
XX
Lines/Right-of-Ways/Aerie) Lines
Yes
No
NA
NE
Is right-of-way accessible for emergency?
n
n
n
n
Is right-of-way free of sinkholes or depressions?
n
n
n
n
Is line/right-of-way free of evidence of leakage?
n
n
n
n
# Are there areas of exposed line?
n
n
n
n
# Is any exposed line constructed of ductile iron or other approved material?
❑
❑
❑
❑
Are water crossing and supports in good condition?
❑
❑
❑
n
# Is right-of-way free of non -utility motorized traffic?
O
n
n
n
Is line free of visible damage?
n
n
n
n
Comment:
XX
Pump Station
Yes
No
NA
NE
Pump station type
Are pump station logs available?
n
n
n
n
Is it accessible in all weather conditions?
n
n
n
n
# Is general housekeeping acceptable?
n
n
n
n
Are all pumps present?
n
n
n
n
Are all pumps operable?
❑
❑
❑
n
Are wet well/siphons free of excessive debris?
n
ri
n
n
Are upstream manholes free of excessive debris/signs of overflow?
n
n
n
n
Are floats/controls for pumps/alarms operable?
n
n
❑
❑
Is "auto polling" feature/SCADA present?
n
n
n
n
Is "auto polling" feature/SCADA operational?
❑
❑
❑
❑
Is simple telemetry present?
n
❑
n
❑
Is simple telemetry operational?
n
n
n
n
Are audio and visual alarms present?
n
n
n
n
Are audio and visual alarms operable?
❑
❑
❑
❑
Page: 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Is the Pump station inspected as required?
❑
❑
❑
❑
# Is an emergency generator available?
❑
❑
❑
❑
Are backflow devices in place?
ri
n
❑
❑
.Are backflow devices operable?
❑
❑
❑
❑
Are air relief valves in place?
❑
❑
❑
❑
Are air relief valves operable?
❑
❑
❑
❑
Is an emergency generator available?
❑
❑
❑
❑
Can the emergency generator run the pumps?
❑
❑
❑
❑
Is the pump station equipped for quick hook-up?
❑
❑
❑
❑
Is the generator operable?
❑
❑
❑
0
Is the fuel tank full?
❑
❑
❑
❑
Is the. generator inspected according to their schedule?
❑
❑
❑
❑
Is a 24-hour notification sign posted?
❑
❑
rl
❑
Does it include:
Instructions for notification?
❑
❑
❑
❑
Pump station identifier?
❑
[j
❑,
Emergency phone number
❑
Cl
❑
❑
Is public access limited?
0
[i
❑
❑
Is pump station free of overflow piping?
❑
❑
Cl
❑
Is the pump station free of signs of overflow?
❑
❑
❑
❑
Are run times comparable for multiple pumps?
Comment:
Page: 8

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Maggie Valley NC 28751
Contact Person: Michael Lee Mehaffey Title: Phone: [phone]
Directions to Facility:
System Classifications:
Primary ORC: 1; "�,� Certification: Phone:
Secondary ORC(s): '
On -Site Representative(s):
Related Permits:
NC0056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 08/21/2007 Entry Time: 09:00 AM Exit Time: 11:30 AM
Primary Inspector: Roy M Davis Phone: [phone]
Ext.4659
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant 0 Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts N Records
Inspections Manhole
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town of Maggie Valley is doing an excellent job of operating and maintaining its wastewater collection system.
Steady improvements have eliminated substantial I & I. The Town needs to continue work on its collection system map to
include; pipe material, pipe age and pump station capacity.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? ■ ❑ ❑ ❑
What educational tools are used?
Direct mailing to all customers.
Is Sewer Use Ordinance/Legal Authority available? ■ ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ■ ❑ ❑ ❑
Is Grease Trap Ordinance available? ■ ❑ ❑ ❑
Is Septic Tank Ordinance available (as applicable, i.e. annexation) ❑ ❑ ❑ ■
List enforcement actions by permittee, if any, in the last 12 months
Blue Grass Cafe & Bears Den
Has an acceptable Capital Improvement Plan (CIP) been implemented? ■ ❑ ❑ ❑
Does CIP address.short term needs and long term \"master plan\" concepts? ■ ❑ ❑ ❑
Does CIP cover three to five year period? ■ ❑ ❑ ❑
Does CIP include Goal Statement? ■ ❑ ❑ ❑
Does CIP include description of project area? ■ Cl ❑ ❑
Does CIP include description of existing facilities? ■ Cl ❑ ❑
Does CIP include known deficiencies? ■ ❑ ❑ ❑ 0
Does CIP include forecasted future needs? ■ ❑ ❑ ❑ q
Is CIP designated only for wastewater collection and treatment? ■ ❑ ❑ ❑ /
Approximate capital improvement budget for collection system? �Iii;5le 9�
Total annual revenue for wastewater collection and treatment?n
CIP Comments
Good CIP ON--,
Is system free of known points of bypass? �J ■ ❑ ❑ ❑
If no, describe type of bypass and location
NA
Is a 24-hour notification sign posted at ALL pump stations? ■ ❑ ❑ ❑
# Does the sign include:
Instructions for notification? ■ ❑ ❑ ❑
Pump station identifier? ■ ❑ ❑ ❑
24-hour contact numbers ■ ❑ ❑ ❑
If no, list deficient pump stations
NA
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
# Do ALL pump stations have an "auto polling" feature/SCADA? ❑ ■ ❑ ❑
Number of pump stations? 1
Number of pump stations that have SCADA ` 0
Number of pump stations that have simple telemetry iA1�e
Jw"�
Number of um stations that have only audible and visual alarms
pump Y
Number of pump stations that do not meet permit requirements _ 0
#Does the permittee have a root control program?
# If yes, date implemented?
Describe:
NA
Comment: NA
Inspections
Are maintenance records for sewer lines available?
Are records available that document pump station inspections?
Are SCADA or telemetry equipped pump stations inspected at least once a week?
Are non-SCADA/telemetry equipped pump stations inspected every day?
Are records available that document citizen complaints?
# Do you have a system to conduct an annual observation of entire system?
# Has there been an observation of remote areas in the last year?,
Are records available that document inspections of high -priority lines?
Has there been visual inspections of high -priority lines in last six months?
Comment: Town hopes to replace one pump station with gravity line in next year.
Operation & Maintenance Requirements
Are all log books available?
Does supervisor review all log books on a regular basis?
Does the supervisor have plans to address documented short-term problem areas?
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
As needed.
Are maintenance records for equipment available?
Is a schedule maintained for testing emergency/standby equipment?
What is the schedule for testing emergency/standby equipment?
Vac Nn NA NF
V.. M. NA NF
AS needed.
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/21/2007 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Do pump station logs include:
Inside and outside cleaning and debris removal? ❑ ❑ ❑
Inspecting and exercising all valves? Y❑ ❑ ❑
Inspecting and lubricating pumps and other equipment?' ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? ❑ ❑ ❑
Is there at least one spare pump for each pump station w/o pump reliability? ❑ ❑ )(❑
Are maintenance records for right-of-ways available? �❑ ❑ ❑
Are right-of-ways currently accessible in the event of an emergency? V❑ 110
Are system cleaning records available? ❑ ❑ ElHas at least 10% of system been cleaned annually? ❑ ❑ ❑
What areas are scheduled for cleaning in the next 12 months?
No schedule at this time.
Is a Spill Response Action Plan available? )III(❑ 110
Does the plan include:
24-hour contact numbers )\❑ ❑ ❑
Response time )(❑ ❑ ❑
Equipment list and spare parts inventory �(❑ ❑ ❑
Access to cleaning equipment ❑ ❑ ❑
Access to construction crews, contractors, and/or engineers ❑ ❑ ❑
Source of emergency funds ❑ ❑ ❑
Site sanitation and cleanup materials ❑ ❑ ❑
Post-overflow/spill assessment 11(0 ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Is the spare parts inventory adequate? ❑ ❑ ❑
Comment:
Records Yes No NA NE
Are adequate records of all SSOs, spills and complaints available? ❑ ❑ 11
Are records of SSOs that are under the reportable threshold available? Q NK
Do spill records indicate repeated overflows (2 or more in 12 months) a same location? KE ❑ ❑
If yes, is there a corrective ac' n plan? ❑ ❑ 'W'❑
Is a map of the system available? ` X0, ❑ ❑
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: O8/21/2007 Inspection Type: Compliance Evaluation
Does the map include:
Pipe sizes
Pipe materials
Pipe location
Flow direction
Approximate pipe age
Number of service taps
Pump stations and capacity
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Need pipe material, pipe age and pump station capacity.
# Does the permittee have a copy of their permit?
Comment:
Reason for Visit: Routine
Page: 6

OPERATION & MAINTENANCE EVALUATION
Permittee Town of Maggie Valley Permit NumbeNN-00-0 R- 6i County Haywood
1. Is staff designated full-time for collection system operation and maintenance? Yes
2. Do you have a list of 24-hour contacts? Yes X No (if Yes, please attach)
3. Do you have an emergency equipment list? Yes X No (If Yes, please attach)
4. Staff distribution/time allocation:
Collection System (incl. part-time)
Pump Stations
1/1 Correction
Number employed Total staff
hours/week
5 20
5 1
5 20
No X
5: Are map(s) of the collection system available? Yes X No
6. Total number of pump stations: 1 (Please complete a Pump Station form for each station.)
7. Is a preventive maintenance program in effect?
Yes X
No (If Yes, please attach)
If yes, does it include:
a. Maintaining logs/records
Yes
No X
(maintenance, inspection, etc)
X
r
b. Trouble log (equipment / system malfunctions)
Yes
No
c. Establishing schedules
Yes
No X
d. 111 evaluation
Yes X
No
MM,�
*R
e. Manhole inspection
Yes X
No
_
2 2000
f. Sewer cleaning program
Yes
No X
9. Hydrogen sulfide monitoring and control
Yes
No X
X
t
ASNEVfLRPLIALITYSECTION
HfOfONAL
h. Lift station operation
Yes
No
OfFfCE
i. Easement / right-of-way maintenance
Yes
No X
j. "Walking" or visual observation of lines
Yes X
No
k. Spare parts inventory
Yes X
No
8. Please describe what type of ongoing inspection program for the collection
system exists.
Currently inventorying system to include manholes & lines
Ongoing MCI program with NCDEHNR
Visual inspection of problem areas.
9. Please describe the schedule for line cleaning.
None currently scheduled.
Clean as needed . Will
comply with cleaning schedule in new ordinance.
10. Is there a sewer use ordinance? X Yes No. Is there a grease ordinance? Yes No X
If yes, please identify the responsible party for ensuring the ordinance(s) is followed.
Al Matthews, Town Manager, Town of Maggie Valley (name/agency).
11. Please describe any sewer use ordinance enforcement practices that exist.
Ongoing Inventory for signs of grease
Construction standards
Revision #1 6/11/99
U
F F B 1 a 2000
L DENR - WATER QUALITY
POINT SOURCE BRANCH

SPILL RESPONSE PLAN EVALUATION
Permittee Town of Maggie Valley Permit Number NC0056561 County Haywood
1. Do you have a current 24-hour contact list that includes phone numbers of key personnel
and/or contractors? X Yes No (If Yes, please attach)
2. Do you have an equipment list that includes available functional equipment and where the
equipment is located? X Yes No (If Yes, please attach)
3. Do you have the staff resources to make an on -site assessment of a spill within two hours
of notification of the spill? X Yes No (If No, please explain below)
4. Please list your standard spill response procedures: See Attached
5. Is your spill response plan readily available to all essential personnel? X Yes No
If No, please explain why:
6. Are all essential personnel familiar with the spill response plan and do they clearly
understand its contents? X Yes No
If No, please explain why:
Revision #1 6/11/99

PUMP STATION
(Please complete one form for each pump station)
Permitteelbvn of Maggie Valley Permit Number N00056561
Name of Facility: Maggie Valley W.W.T.P.
Phone Number: 828--926-0866
Location of Pump Station:
Valley Cteek
1. How often is pump station inspected?
County Haywood
Contact Person: Mile Mehaffey 0C)
once per day twice per day once per week days per week
other (explain) Monthly
2. How often is the pump station backup equipment and reliability equipment tested?
0 per month
3. What is the pump station capacity? ? GPM
Does the pump station have a flow meter, pump counters or other means to measure flow?
Yes x No
4. Does the pump station have a backup power source? X Yes No
If yes, what type: X Portable generator which can be moved to site
Standby generator on site
Alternate power feed
If a portable generator is used, how many other pump stations does the generator serve? 0
How often is the generator tested? 4 (Mo./yr.)
When was the generator last load tested? 7 99 (Mo./yr.)
Was the test successful? X Yes No If No, what action was taken to address?
If no backup power exists, please explain why:
5. Does the pump station have a working alarm system? X Yes No
On -site alarm system: X High water audio alarm
Other (describe)
Telemetry Monitoring System: Wet well high level
Dry well high level
High/low current
Please describe other alarm systems at the pump station.
High water visual alarm
Wet well low level
High/low pH
_ AC power status
6. Is there a spare pump available or an adequate spare parts inventory to replace or rebuild pump?
X Yes No If No, what actions are being undertaken to address?
Revision #1 6/11/99

TOWN OF MAGGIE VALLEY
WASTE TREATMENT AND COLLECTION SYSTEM
EQUIPMENT LIST
Maggie Valley Town Hall
Backhoe Pump Truck Pumps Batteries for Lights
Hand Tools Traffic Control Devices Generator
2 Pickup Trucks
_Maggie Valley Wastewater Treatment Plant
Tripod & Harness Sniffer (Atmosphere Detection)
Maggie Valley Sanitary District (Supply Room)
7 Traffic Control Signs 2 Barricades 48 Traffic Cones
Trench Box
Maggie Valley Sanitary District (on each repair truck)
Safety Glasses Gloves Disposable Protective Suites
Respirators Rubber Hip Boots Hard Hats
Safety Vest
Maggie Valley Sanitary District
Supplies that include various pipes, repair couplings, fittings, to repair any
emergency we might encounter.
See Attached:
INTER -GOVERNMENTAL MUTUAL AID AGREEMENT

r
Town Of Maggie Valley
WASTE TREATMENT AND COLLECTION SYSTEM
EMERGENCY CONTACT LIST
Name
Phone
Pager
O
Mile Mehaffey (ORC)
627-3702
271-3155
O
Neil Carpenter
926-3202
444-7174
O
Ricky Teague
444-3983
O
M.V.S.D. on Call Employee
926-0145
(see attached list)
O
Al Matthews
444-1540
O
Dave Holt
444-1539
SEE ATTACHED
* INTER -GOVERNMENTAL MUTUAL AID AGREEMENT*

2000
MAGGIE VALLEY SANITARY DISTRICT
on call after 4:00 p.m., weekends, and holidays
NEIL CARPENTER, DISTRICT MANAGER 444-7174
DONALD HANNAH 444-7160
ROBERT INMAN 444-7159
January
M T W T F S S
1 2
3 Robbie
10 Joey
17 Donnie
24 Tom
31 Robbie
April
M T W T F S S
1 2
3 Joey
10 Donnie
17 Tom
24 Robbie
July
M T W T F S S
1 2
3 Donnie
10 Tom
17 Robbie
24 Joey
31 Donnie
October
M T W T F S S
1
2 Tom
9 Robbie
16 Joey
23 Donnie
30 Tom
THOMAS WHITTLE 444-7165
JOEY CRIDER 444-5878
February
M T W T F S S
1 2 3 4 5 6
7 Joey
14 Donnie
21 Tom
28 Robbie
May
M T W T F S S
1 Joey
8 Donnie
15 Tom
22 Robbie
29 Joey
August
M T W T F S S
1 2 3 4 5 6
7 Tom
14 Robbie
21 Joey
28 Donnie
November
M T W T F S S
1 2 3 4 5
6 Robbie
13 Joey
20 Donnie
27 Tom
March
M T W T F S S
1 2 3 4 5
6 Joey
13 Donnie
20 Tom
27 Robbie
June
M T W T F S S
1 2 3 4
5 Donnie
12 Tom
19 Robbie
26 Joey
September
M T W T F S S
1 2 3
4 Tom
11 Robbie
18 Joey
25 Donnie
December
M T W T F S S
1 2 3
4 Robbie
11 Joey
18 Donnie
25 Tom

Spill Response
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate Mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
S. Reports

Town of Maggie 'Malley

MUTUAL AID OPERATIONAL PLAN
PAGE 2
D. When possible the. Assisting Agency shall request
from the Requesting Agency the length of time re-
sponding personnel will be needed, the equipment
needed by responding personnel, location and to whom
the responding employees are to report.
E. The Assisting Agency shall advise its responding
employees of their duties and responsibilities and
authority while assisting the Requesting Agency,
when practical—
F. Employees responding to the request for mutual aid
will furnish a list of names and unit of government
represented to the Manager or his designee. All
employees reporting for mutual aid or leaving the
mutual aid operation will report same to person in
charge of assembly point or his designee.
IV. Implementation
A. This plan is effective immediately upon signing of
the INTER -GOVERNMENTAL MUTUAL AID AGREEMENT by the
parties thereof.
B. In the event that any portion of this plan conflicts
with any portion of the INTER -GOVERNMENTAL MUTUAL
AID AGREEMENT, the INTER -GOVERNMENTAL MUTUAL AID
AGREEMENT shall overrule this plan. However, such
conflicts shall, not affect the validity of the re-
maining portions of the plan.
C. This plan shall not be subject to change except as
provided for in paragraph 3 of the INTER-
GOVERNMENTAL MUTUAL AID AGREEMENT.
D. Any agency entering into the INTER -GOVERNMENTAL
MUTUAL AID AGREEMENT after the initial signing of
the agreement must approve of the procedures listed
above before'signing the agreement.
.-f- %p ,.,,/ o T ea,,Ad­- - /v(.D.

MUTUAL AID OPERATIONAL PLAN
Purpose
The purpose of this operational plan is to establish
procedures to be followed in requesting mutual aid
assistance and in responding to request for mutual aid -
assistance as required by INTER - GOVERNMENTAL MUTUAL All
AGREEMENT dated )CeZ /e,TP-
II. Responsibilities of Requesting Agency
A. When a request for assistance is made on an emerg-
ency basis, such request may be made via telephone,
radio or by any other means available. Such request
shall be followed up by a written request in not
more than five (5) working days after the original
request is made.
B. The Requesting Agency shall advise the Assisting
Agency at the time of the request the number of
personnel needed and the equipment needed to'
accomplish the assigned task.
C. The Requesting Agency shall advise the Assisting
Agency dt the time of the request where and to
whom the respondents are to report for duty assign-
ment- and an estimated period of time the employees
and equipment will be needed by the Requesting
Agency.
D. If the Requesting Agency requests more than two
employees from the Assisting Agency, such request
shall include a request for a supervisor to ac-
company the responding employees from the Assisting
Agency.
E. The Requesting Agency shall have the Manager or his
designee physically present at the assembly point to
brief all outside employees of the situation.
Duties will be assigned at the assembly point.
III. Responsibilites of Assisting Agency
A. Request for assistance by the Requesting Agency may
be granted by the Assisting Agency but not to the
extent to deplete the strength of on -duty personnel
so that it would severely hamper operations within
the jurisdiction of the Assisting Agency. The As-
sisting Agency shall be the sole determinate of the
number of employees and type of equipment it shall
lend to the Requesting Agency and report the number
available as soon as possible to the Requesting
Agency.
B. The Assisting Agency shall, unless otherwise in-
formed by the Requesting Agency, designate one
responding employee as a supervisor of the respond-
ing group when two or more employees are responding.
C. The Assisting Agency shall insure that responding
employees are equipped with the equipment- issued by
the Assisting Agency when specific requests for
equipment- are not: included in the request for as-
sistance.

RESOLUTION NO. 6-93
A RESOLUTION ACCEPTING AND AUTHORIZING THE MANAGER TO
ENTER INTO AN INTER —GOVERNMENTAL MUTUAL AID AGREEMENT
WHEREAS, inter —governmental mutual aid is authorized by
G.S. 160-318 for specific purposes and;
WHEREAS, assistance through the mutual loaning of
manpower and equipment for special and emergency situations
will be beneficial to the Town of Maggie Valley.
WHEREAS,'an inter —governmental mutual aid agreement and
an operational plan has been presented to and is acceptable
to the Town of Maggie Valley.
THEREFORE BE IT RESOLVED by the Board of Aldermen of
of the Town of Maggie Valley, North Carolina that:
Section 1. The Town Manager be authorized to enter into
the Inter —Governmental Mutual Aid Agreement on behalf of the
Town of Maggie Valley.
Section 2. The Town Manager maintain and make available
a record of any activities undertaken through this contract.
' ADOPTED IN OPEN SESSION THIS THE 16th DAY OF February,
1.99. 3.
c�
ATTEST:
�C 64 a.-,
BETTY LOU HAYES, C C
TOWN CLERK
tJAM P. MILLER, MAYOR

M
of W AT"9
`off P7
r
� T
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
TIMOTHY J. BARTH, TOWN MANAGER
TOWN OF MAGGIE VALLEY
3987 SOCO ROAD
MAGGIE VALLEY, NC 28751
Dear Mr.. Barth:
Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
September 5, 2008
;31 '.
Coleen H: Sullins; Director:,,
_DiJisioh;of Water'Quality ,
f`
:Y
x.:
Subject: Permit No Vy,QCS00122
Town of Maggie Valley
Maggie Valley Collection System
Haywood County
5
In accordance with your application received on August 25, 2008, we are forwarding herewith Permit
No. WQCS00122, dated September 5, 208, to the Town of Maggie Valley for the operation and
maintenance of the subject wastewater collection system.
This permit shall be effective from September 5, 2008 until August 31, 2013. This permit shall be subject to
the conditions and limitations specified herein. It is your responsibility to thoroughly review this permit.
Please pay particular attention to the monitoring and reporting requirements in this permit.
For purposes of permitting, the collection system is considered to be any existing or newly installed
system extension up to the wastewater treatment facility property or point of connection with a
separately owned sewer system. The collection system is considered all gravity lines, pump stations,
force mains, low pressure sewer systems, STEP systems, vacuum systems,* etc. and associated piping,
valves and appurtenances that help to collect, manage and transport wastewater to a wastewater
treatment plant under the Permittee's ownership or maintained and operated by the Permittee through
a perpetual legal agreement. Satellite systems are systems tributary to the Permittee's collection system
but those collection systems are not owned or maintained by the Permittee. The system description
provided on Page 1 of this permit is meant to provide a general idea about the size of the system and
may not be all inclusive of the collection system at the time of permit issuance or afterward.
A release of wastewater from the wastewater collection system is referred to herein as a Sanitary Sewer
Overflow (SSO). The evaluation of enforcement options after a SSO will be determined considering the
criteria listed in condition 1(2)(a) and 1(2)(b) of the permit and all other relevant information available or
requested of the Permittee. Compliance with all conditions of the permit as well as all statutes and
regulations pertaining to the collection system must be maintained or appropriate enforcement actions
may be taken as noted in Condition VI(2).
A reportable SSO is a SSO greater than 1,000 gallons to the ground or a SSO of any amount that reaches
surface water (including through ditches, storm drains, etc.) Below is the procedure to use for reporting
SSOs to the Division:
1. Report by telephone to a Division of Water Quality staff member (not facsimile or voicernail) at
your regional DWQ office during regular business hours (Monday to Friday, 8AM to 5PM) as soon
as possible, but in no case more than 24 hours after the SSO is known or discovered. To report
outside of regular business hours, call [phone].
NorthCarolina
Arturallil
Pretreatment, Emergency Response and Collection Systems Unitlnternet 'http://h2o.enr.state-nc.us/peres
1617 Mail Service Center, Raleigh, NC 27699-1617 Telephone [phone] Fax [phone]
DENR Customer Service Center
An Equal Opportunity Action Employer
Telephone [phone]
50% recvcled/107. oost-consumer DaDer

Mr. timothy Barth
Page 2
2. Follow up the verbal report by sending a completed written report on the most current Division
approved form within five days.
To provide a uniform method for all systems covered under this permit and to provide useful and
consistent information pertaining to SSOs, a new spill reporting form has been developed (October
2003). Form CS-SSO consists of two parts. Part.1 serves to provide to the Division the required information
that has always been necessary. Part II serves as an area to provide a justification for the spill, as
optional under Condition 1(2) of your permit. Form CS-SSO can be downloaded from
hftp://h2o.enr.state.nc.us/ndceu/ from the Collection Systems area.
An NOV, civil penalty, and/or a moratorium on the addition of waste to the system may be issued if
adequate justification for an SSO is NOT submitted to the regional office. In order to submit a claim for
justification of an SSO, you must use the Form CS-SSO with additional documentation as necessary.
DWQ staff will review the justification claim and determine if enforcement action is appropriate. Please
be advised that the information needed to justify a spill is very comprehensive. Begin using this form
immediately to report SSOs from the collection system. Continue to use our old form for reporting
bypasses at the wastewater treatment plant until further notice. The time frame for submittal of both
Part I" and Part II, if pertinent, is five days.
Failure to abide -by the conditions in this permit may subject the Permittee to enforcement action. If any,
parts, requirements, or limitations contained in this permit are unacceptable, you have the right to
request an adjudicatory hearing upon written request within thirty days following the receipt of this
permit. This request must be in the form of a written petition, conforming to Chapter 150E of the North
Carolina General Statutes, and filed with the Office of Administrative Hearings, 6714 Mail Service Center,
Raleigh, NC 27699-6714. Unless such demands are made, this permit shall be final and binding.
If you have questions regarding compliance contact your regional office or Jeff Poupart of the
Pretreatment, Emergency Response and Collection Systems Unit of the North Carolina Division of Water
Quality at [phone]. If you need additional information concerning this permit, please contact
Deborah Gore in the Pretreatment, Emergency Response and Collection Systems Unit at [phone].
Sincerely,
Coleen H. Sullins
cc: Haywood County Health Department
Michael Mehaffey, Public Works Director, 3987 Soco Rd, Maggie Valley, NC, 28751
s eville Regional Office Surface Water Protection Section
echnical Assrsstanc a Certification Unit
Water Quality Central. Files
PERCS Files
2 PERMIT NUMBER WGQCS00122

NORTH CAROLINA
ENVIRONMENTAL MANAGEMENT COMMISSION
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
RALEIGH
SYSTEM -WIDE WASTEWATER COLLECTION SYSTEM PERMIT
In accordance with the provisions of Article 21 .of Chapter 143, General Statutes of North Carolina as
amended, and other applicable Laws, Rules, and Regulations
PERMISSION IS HEREBY GRANTED TO
Town of Maggie Valley
Haywood County
FOR THE
operation and maintenance of a wastewater collection system consisting of, at the time of permit
issuance, approximately 43.9 miles of gravity sewer, approximately 0.1 miles of force main, 1 duplex
pump stations, and all associated piping, valves, and appurtenances required to make a complete
and operational wastewater collection system to serve the Town of Maggie Valley and any deemed
permitted satellite communities, pursuant to the application received on August 25, 2008, and in
conformity with the documents referenced therein and other supporting data subsequently filed and
approved by the Department of Environment and Natural Resources and considered a part of this
permit.
This permit shall be effective from September 5, 2008 until August 31, 2013 and shall be subject to the
following specified conditions and limitations:
I. PERFORMANCE STANDARDS
1. The sewage and wastewater collected by this system shall be treated in the Town of Maggie
Valley Wastewater Treatment Facility (NC0056561) prior to being disposed into the receiving
stream. This collection system permit will be referenced upon renewal or modification of your
NPDES permit(s).
PERMIT NUMBER WQCS00122

2. The wastewater collection system shall be effectively managed, maintained and operated at all
times so that there is no SSO to land or surface waters, nor any contamination of groundwater. In
the event that the wastewater collection system fails to perform satisfactorily, including the
creation of nuisance conditions, the Permittee shall take immediate corrective actions, including
actions that may be required by the Division of Water Quality (Division), such as the construction
of additional or replacement sewer lines and/or equipment.
The Director may take enforcement action against the Permittee for SSOs that must be reported
to the Division as stipulated in Condition IV(2). This includes SSOs that were caused by severe
natural conditions or exceptional events unless the Permittee demonstrates through properly
signed, contemporaneous operating logs, or other relevant evidence that:
a) The SSO was caused by severe natural conditions; there were no feasible alternatives to
the SSO, such as the use of auxiliary treatment facilities, retention of untreated
wastewater, reduction of inflow and infiltration, use of adequate back-up equipment, or
an increase in the capacity of the system. This provision is not satisfied if, in the exercise
of reasonable engineering judgment, the Permittee should have installed auxiliary or
additional collection system components, wastewater retention or treatment facilities,
adequate back-up equipment or should have reduced inflow and infiltration; or
b) the SSO was exceptional, unintentional, temporary and caused by factors beyond the
reasonable control of the Permittee; the SSO could not have been prevented by the
exercise of reasonable control, such as proper management, operation and
maintenance; adequate treatment facilities or collection system facilities or components
(e.g., adequately enlarging treatment or collection facilities to accommodate growth or
adequately controlling and preventing infiltration and inflow); preventive maintenance;
or installation of adequate back-up equipment;
The Permittee can submit a claim to the Division Regional Office that the SSO meets the criteria
of this condition. The Permittee has the option of submitting this claim along with the spill report
required by Condition IV(2) (i.e., within five days) in order to be considered for immunity from
enforcement action. Form CS-SSO Part II, or most current Division approved form, shall be used
for any claims. The Permittee has the burden of proof that the above criteria have been met.
3. The Permittee shall establish by ordinance its legal authority to require new sewers be properly
constructed; to ensure proper inspection and testing of sewer mains and service laterals; to
address flows from satellite systems and to take enforcement action as required by Condition
1(4).
4. The Permittee shall develop and implement an educational fats, oils and grease program that
shall include at least bi-annual distribution of educational material targeted at both residential
and non-residential users. The Permittee shall also develop and implement an enforceable fats,
oils and grease program for non-residential users under which the Permittee can take
enforcement against users who have not properly installed, operated and maintained grease
traps or grease interceptors as directed or otherwise violated the terms of the local ordinance
pertaining to fats, oils and grease.
5. The Permittee shall adopt and implement a Capital Improvement Plan (CIP) to designate
funding for reinvestment into the wastewater collection system infrastructure. The CIP should
address the short-term needs and long-term "master plan" concepts. The CIP should typically
cover a three to five year period and include a goal statement, description of the project area,
description of the existing facilities, known deficiencies (over a reasonable period) and
forecasted future needs. Cost analysis is integral to the CIP.
6. Existing overflow piping from manholes and pump stations, excluding piping to approved
equalization structures, known or discovered after permit issuance shall be immediately
removed or permanently capped. Plugged emergency pumping connections are allowable for
portable pumping or rerouting without intentionally bypassing the wastewater treatment facility.
2 PERMIT NUMBER WQCS00122

7. The Permittee shall maintain a contingency plan for pump failure at each pump station. If one
of the pumps in a pump station containing multiple pumps fails, the process of repairing or
replacing the pump shall be initiated immediately and the new parts or pump shall be installed
as soon as possible. If the pump in a simplex pump station fails, it shall be replaced immediately.
8. Each pump station shall be clearly and conspicuously posted with a pump station. identifier and
an emergency contact telephone number at which an individual who can initiate or perform
emergency service .for the wastewater collection system 24 hours per day, seven days per week
can be contacted. This emergency contact telephone number shall be coupled with
instructions that the emergency contact should be called if the visual alarm illuminates, if the
audible alarm sounds, or if an emergency is apparent.
9. Pump station sites, equipment and components shall have restricted access, per 15A NCAC 2T
.0305(h) (4).
10. Pump stations that do not employ an automatic polling feature (i.e. routine contact with pump
stations from a central location to check operational status of the communication system) shall
have both audible and visual high water alarms. The alarms shall be weatherproof and placed
in a clear and conspicuous location. Permits issued for the construction of pump stations that
included high water alarms in the description must maintain the alarms even if simple telemetry
(i.e. notification of an alarm condition initiated by -the pump station control feature) is installed.
11. For all newly constructed, modified and rehabilitated pump stations, all equipment and
components located within the pump station shall be corrosion -resistant and components in
close proximity of the pump station shall be sealed within a corrosion -resistant coating or
encasement.
12. All construction and rehabilitation of the wastewater collection system (i.e., permitted or
deemed permitted) shall be scheduled to minimize the, interruption of service by the existing
utilities. Construction and rehabilitation shall not result in the violation of Condition (1) (2) of this
permit.
II. OPERATION AND MAINTENANCE REQUIREMENTS
1. Upon classification of the collection system by the Water Pollution Control System Operators
Certification Commission (WPCSOCC), the Permittee shall designate and employ a certified
operator to be in responsible charge (ORC) and one or more certified operator(s) to be back-up
ORC(s) of the facilities in accordance with 15A NCAC 8G .0201. The ORC shall visit the system
within 24 hours of knowledge of a bypass, spill, or overflow of wastewater from the system, unless
visited"by the Back -Up ORC, and shall comply with all other conditions of 15A NCAC 8G .0204.
2. The Permittee shall develop and adhere to a schedule for reviewing all inspection,
maintenance, operational and complaint logs. If the review process results in the identification
of any recurring problem in the wastewater collection system, that cannot be resolved'in a short
time period, the Permittee shall establish a plan for addressing the problem(s).
3. The Permittee shall develop and adhere to a schedule for testing emergency and standby
equipment.
4. The Permittee shall develop and implement a routine pump station inspection and maintenance
program, which shall include, but not be limited to, the following maintenance activities:
a. Cleaning and removing debris from the pump station structure, outside perimeter, and
wet well;
b. Inspecting and exercising all valves;
c. Inspecting and lubricating pumps and other mechanical equipment according to the
manufacturer's recommendations; and
d. Verifying the proper operation of the alarms, telemetry system and auxiliary equipment.
3 PERMIT NUMBER WQCS00122

5. For each pump station without pump reliability (i.e. simplex pump stations serving more than a
single building or pump stations not capable of pumping at a rate of 2.5 times the average daily
flow rate with the largest pump out of service), at least one fully operational spare pump
capable of pumping peak flow shall be maintained on hand.
6. The Permittee shall maintain on hand at least two percent of the number of pumps installed, but
no less than two pumps, that discharge to a pressure sewer and serve a single building, unless
the Permittee has the ability to purchase and install a replacement pump within 24 hours of first
knowledge of the simplex pump failure or within the storage capacity provided in any sewer line
extension permit.
7. Rights -of -way and/or easements shall be properly maintained to allow accessibility to the
wastewater collection system unless the Permittee can demonstrate the ability to gain
temporary access in an emergency situation where existing land -use conditions do not allow the
establishment and maintenance of permanent access. In this case, the Permittee shall continue
to observe the lines visually, utilize remote inspection methods (e.g. CCTV) and use the
opportunity of drier conditions to perform further inspections and necessary. maintenance.
8. The Permittee shall assess cleaning needs, and develop and implement a program for
appropriately cleaning, whether by hydraulic or mechanical methods, all sewer lines. At least 10
percent of the wastewater collection system, selected at the discretion of the ORC, shall be
cleaned each year. Preventative cleaning is not required for sewer lines less than five years old
unless inspection otherwise reveals the need for cleaning or cleaning is required by a sewer line
extension permit.
9. Adequate measures shall be taken to contain and properly dispose of materials associated with
SSOs. The Permittee shall maintain a Response Action Plan that addresses the following
minimum items:
a. Contact phone numbers for 24-hour response, including weekends and holidays;
b. Response time;
c. Equipment list and spare parts inventory;
d. Access to cleaning equipment;
e. Access to construction crews, contractors and/or engineers;
f. Source(s) of emergency funds;
g. Site sanitation and clean up materials; and
h. Post-SSO assessment.
10. The Permittee, or their authorized representative, shall conduct an on -site evaluation for all SSOs
as soon as possible, but no more than two hours after first knowledge of the SSO.
11. In the event of a SSO or blockage within the wastewater collection system, the Permittee shall
restore the system operation, remove visible solids and paper, sanitize any ground area and.
restore the surroundings.
Ill. RECORDS
Records shall be maintained to document compliance with Conditions 1(4),11(2) - 11(4), II(7) - II(8),
IV(3) and V(1) -V(4). Records shall be kept on file for a minimum of three years.
4 PERMIT NUMBER WQCS00122

2. The Permittee shall maintain adequate records pertaining to SSOs, and complaints for a
minimum of three years. These records shall include, but are not limited to, the following
information:
a. Date of SSO or complaint;
b. , Volume of wastewater, released as a result of the SSO and/or nature of complaint;
c. Location of the SSO and/or complaint;
d. Estimated duration of the SSO;
e. Individual from the Division who was informed about the SSO and/or complaint, when
applicable;
f. Final destination of the SSO;
g. Corrective actions;
h. Known environmental/human health impacts resulting from the SSO; and
i. How the SSO was discovered.
3. The Permittee shall maintain an up-to-date, accurate, comprehensive map of its wastewater
collection system that also notes the locations where other wastewater collection systems
become tributary. If a comprehensive map of the collection system has not been established, a
rough sketch shall be drawn. The Permittee shall map approximately, 10 percent of its existing
collection system each year for the next ten years (beginning at original permit issuance date),
or until complete, whichever is sooner. The comprehensive map shall include, but is not limited
to: pipe size, pipe material, pipe location, flow direction, approximate pipe age, number of
active service taps, and each pump station identification, location and capacity.
4. The Permittee shall maintain records of all of the modifications and extensions to the collection'
system permitted herein. The Permittee shall maintain a copy of the construction record
drawings and specifications for modifications/extensions to the wastewater collection system for
the life of the modification/extension. Information concerning the extension shall be
incorporatedinto the map of the wastewater collection system within one year of the
completion of construction. The system description contained within this permit shall be updated
to include this modification/extension information upon permit renewal.
IV. MONITORING AND REPORTING REQUIREMENTS
1. Any monitoring (including, but not necessarily limited to, wastewater flow, groundwater, surface
water, soil or plant tissue analyses) deemed necessary by the Division to ensure surface water
and groundwater protection will be established, and an acceptable sampling and reporting
schedule shall be followed.
2. The Permittee shall verbally report to a Division of Water Quality staff member at the Asheville
Regional Office, at telephone number 828-296-4500 as soon as possible, but in no case more
than 24 hours following the occurrence or first knowledge of the occurrence of either of the
following:
a. Any SSO and/or spill over 1,000 gallons; or
b. Any SSO and/or spill, regardless of volume, that reaches surface water.
Voice mail messages or faxed information shall not be considered as the initial verbal report.
SSOs (and other types of spills) occurring outside normal business hours may also be reported to
the Division of Emergency Management at telephone number [phone] or (919). 733-3300.
Persons reporting any of the above occurrences shall file a spill report by completing Part I of
Form CS-SSO (or the most current Division approved form), within five days following first
knowledge of the occurrence. This report shall outline the actions taken or proposed to ensure
that the problem does not recur. Per Condition 1(2), Part II of Form CS-SSO (or the most current
Division approved form) can also be completed to show that the SSO was beyond control.
3. The Permittee shall meet the annual reporting and notification requirements provided in North
Carolina General Statute § 143-215.1 C.
5 PERMIT NUMBER WQCS00122

V. INSPECTIONS
1. The Permittee or the Permittee's designee shall inspect the wastewater collection system
regularly to reduce the risk of malfunctions and deterioration, operator errors, and other issues
that may cause or lead to the release of wastes to the environment, threaten human health or
create nuisance conditions. The Permittee shall keep an inspection log or summary including, at
a minimum, the date and time of inspection, observations made, and any maintenance,
repairs, or corrective actions taken by the Permittee.
2. Pump stations without Supervisory Control and Data Acquisition (SCADA) systems or telemetry
shall be inspected everyday (i.e. 365 days per year). Pump stations equipped with SCADA
systems or telemetry shall be inspected at least once per week.
3. A general observation of the entire collection system shall be performed throughout the course
of every year.
4. Inspections of all high priority lines (i.e. aerial line, sub -waterway crossing, line contacting surface
waters, siphon, line positioned parallel to stream banks that are subject to eroding in such a
manner that may threaten the sewer line, or line designated as high -priority in a permit) shall be
performed at least once per every six-month period of time. A list of high -priority lines is
presented as Attachment A and is hereby incorporated into this permit condition. New high
priority lines installed or identified after permit issuance are incorporated by reference and
subject to this permit condition until permit renewal where they shall be referenced in writing in
Attachment A.
VI. GENERAL CONDITIONS
1. This permit is not transferable. In the event that the Permittee desires to transfer ownership of the
wastewater collection system or there is a name change of the Permittee, a formal permit
modification request shall be submitted to the Division. The request shall be accompanied by
documentation from the parties involved, and other supporting materials as may be
appropriate. Such request will be considered on its merits and may or may not be approved.
2. Failure to abide by the conditions and limitations contained in this permit may subject the
Permittee to an enforcement action by the Division in accordance with North Carolina General
Statute § 143-215.6A through § 143-215.6C, and a sewer moratorium may be established.
3. The issuance of this permit does not exempt the Permittee from complying with any and all
statutes, rules, regulations, or ordinances that may be imposed by other government agencies
(i.e., local, state, and federal) having jurisdiction, including but not limited to applicable river
buffer rules in 15A NCAC 2B .0200, soil erosion and sedimentation control requirements in 15A
NCAC Chapter 4 and under the Division's General Permit NCGO10000, and any requirements
pertaining to wetlands under 15A NCAC 2B .0200 and 15A NCAC 2H .0500and all applicable
North Carolina Occupational Safety and Health Act health and safety standards.
4. The issuance of this permit does not prohibit the Division from reopening and modifying the
permit, revoking and reissuing the permit or terminating the permit as allowed by the laws, rules,
and regulations contained in 15A NCAC Chapter 2T and North Carolina General Statute §143-215.1
et. al., or as needed to address changes in federal regulations with respect to the wastewater
collection system.
5. The Permittee shall pay the annual fee within thirty (30) days after being billed by the Division.
Failure to pay the fee accordingly may cause the Division to initiate action to revoke this permit
as specified by 15A NCAC 2T .0105(e) (3).
6. The Permittee shall request renewal of this permit at least six months prior to the expiration of this
permit. Upon receipt of the request, the Commission will review the adequacy of the
wastewater collection system described therein, and if warranted, will extend the permit for a
period of time and under such conditions and limitations, as the Commission may deem
appropriate.
6 PERMIT NUMBER WQCS00122

7. The Permittee shall notify the Division's Pretreatment, Emergency Response and Collection
Systems Unit in writing at 1617 Mail Service Center, Raleigh, North Carolina 27699-1617 of any
changes to the name and%or address of the responsible party (i.e. mayor, city/town manager)
of the wastewater collection system.
8. Any duly authorized officer, employee, or representative of the Division may, upon presentation
of credentials, enter and inspect any. property, premises or place on or related to the collection
system at any reasonable time for the purpose of determining compliance with this permit, may
inspect or copy any records that must be maintained under the terms and conditions of this
permit, and may obtain.samples of wastewater, groundwater, surface water, soil, or plant tissue.
9. The collection system operator/contact.shall keep a copy of this permit on hand and be able to
produce it upon request of the Division during a compliance inspection or other on -site visit.
Permit issued this the 5th day. of September 2008, with an Effective Date of 5th day of September 2008
NORTH CAROLINA ENVIRONMENTAL MANAGEMENT COMMISSION
V_ Jy�
Coleen H. Sullins, Director
Division of Water Quality
By Authority of the Environmental Management Commission
Permit Number WQCS00122
7 PERMIT NUMBER WQCS00122

Attachment A — for condition V(4).
Town of Maggie Valley
Wastewater collection System
High Priority Sewer Lines
1. Highway 19 & Fie Top Road
2. Highway 19 & Valley Creek Drive
3. Highway 19 & Campbell Creek Road
4. Campbell Creek Road & Johnson Branch Road
5. Evans Cove. Road
6. Highway 19 & west entrance to Moody Farm Road
7. Moody Farm Road behind Stonebridge RV Park
8. Moody Farm Road behind Race Track
9. Moody Farm Road & Mountain View Dr.
10. Fox Run Road
11. Hwy 276 & Powell Lumber
• 12. Hwy 276 & WWTP
13. Rich Cove at the end of Badd Lane
14. Hwy 19 & Twinbrook Lane
15. Hwy 19 & Snuggle Inn
16. Riddle Cove Road at Max Sanford's
17. Hwy 276 at wind tunnel
18. Hwy 19 at East Cardinal Dr.
19. End of Jaynes Cove at covered bridge
20. Driftwood Drive at bridge
21. Catholic Reflection Center Bridge
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
12 inch lines across Jonathan Creek
8 inch lines under Jonathan Creek
8 inch under Twinbrook stream
8 inch line under branch
8 inch ductile iron line parallel with creek for 80 ft
12 inch line under branch .
8 inch lines across branch
8 inch lines across branch
8 inch lines across Jonathan Creek
6 inch lines across Jonathan Creek
Revised 6/08

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Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
SURFACE WATER PROTECTION SECTION
March 14, 2005
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Mr. William Kneller
70 Woodfin Place #302
Asheville, North. Carolina 28801
Subject: NOTICE OF VIOLATION
NOV-2005-DV-0010
WQ0015870
North Carolina General
Statute 143-215.1(a)(6)
Lynwood Estate Pump Station
Haywood. County
Dear Mr. Kneller:
On September 29, 1998 Permit No. WQ 15870 was issued to. you for the construction and
operation of the subject pump station and, associated wastewater collection system. Condition 3 of
the subject permit states; "the facilities must be properly maintained and operated at all times".
This letter is to advise, you that on March 7, 2005, this Office received a telephone call
regarding the possible malfunction of the pump station serving Lynwood Estates. On March 8, 2005
staff of this Office visited the site to confirm the problem. It was determined that the pump station was
indeed malfunctioning and allowing sewerage to be discharged directly onto the ground. Since you
are listed as the permittee for this pump station and associated collection system, it is your
responsibility to correct this matter. .
This letter is to advise you that a discharge of this type is a violation of the subject general
statute and wastewater collection extension permit and is subject to an enforcement action which
could include the assessment of civil penalties of- up to $25,000 per violation as allowed by North
Carolina General Statute (NCGS) 143-215.6A. .
NorthCarolina
North Carolina Division of Water Quality, 2090 U.S. Highway 70 : .. Swannanoa, NC 28778 Phone [phone] Customer. Service
Internet: h2o.ennstate.nc.us FAX [phone]
An Equal Opportunity/Affirmative Action Employer— 50% Recycled110% Post Consumer Paper

Mr. William Kneller
March 14, 2005
Page Two
In order to prevent this Division from taking further regulatory action, it is requested that you
respond in writing, within ten (10) working days of receipt of this letter, providing information regarding
the repair of this pump station and plans to prevent future discharges. Please direct your response to
the attention of Mr. Keith Haynes.
If you have any questions regarding this matter, please do not hesitate to contact Mr. Haynes
or me at 828-296-4500. Your prompt attention to this matter is greatly appreciated.
Sincerely,
James R. Reid, Acting
Water Quality Regional Supervisor
XC: Keith Haynes
ARO

i
oa o 0

Town of Maggie Valley Annual Newsletter
Proposed MaLmyie ValIev I. C. Sutton Police Deaartment on Track
The Town is excited about the proposed Maggie Valley I.C. Sutton Police Department moving
into the bidding stage. The architect has completed plans for the building and will be bidding the
project soon. A public hearing will be held after the bids are opened and then the Town Board
can proceed with the project.
Festival Grounds
The Festival Grounds is in probably the best condition it has been since the Town purchased it.
The waterfall feature that has been added is a huge asset to the appearance. The Town thanks all.
who were involved in donating money and time to make this project a reality. The construction of
the stage is coming along very well. The stage is scheduled to be dedicated at a concert
scheduled for October 21. All proceeds from that event will go toward lighting the remainder of
the Festival Grounds.
New Town Services
Residents receive trash pickup once a week (through our contractor, GDS Inc.). This service is
no longer billed through your real-estate taxes but is provided by the Town at no charge.
Recycling service started on August V and is on the 1" and 3'd Monday of each month. The
blue recycling bags are available at grocery stores. Place these bags next to your garbage
container at the curb on the designated days.
The Town has also begun providing yard waste (leaves, limbs, brambles, etc.) and white -goods
(old appliances etc.) pickup on a call -for -pickup basis. Please call 926-0866 ext. 117 to be put on
the schedule for either one of these services.
Wastewater Treatment
The Town of Maggie Valley population is approximately 1,198, however, the wastewater
treatment collection system serves approximately 3, 025 people. The Town owns and maintains a
sanitary sewer system that has 42 miles of gravity sewer line. Wastewater that is collected is
treated, cleaned and disinfected at the Town's wastewater treatment plant. The Town's NPDES
Permit # is NC0056561, the Marketing and Distribution Permit # is WQ0010615 and the
Collection System Permit # is WQCS00121.
The current treatment capacity for the plant is 750,000 gallons per day. McGill Associates has
completed a study recently that recommends the Town renovate its existing wastewater treatment
plant and add 250,000 gallons per day of additional treatment capacity. The Town is currently
seeking grants and low interest loans to help pay for this expansion.
One of the major causes of sewer backups is due to the build up of -grease. All restaurants are
required to have a fully functional grease trap that is regularly pumped out so that grease does not
get into the sewer lines. Residences should not dispose of grease in their sinks. Instead, grease
should be placed in a container and disposed of in your trash. For more information on grease,
please contact Maggie Valley Town t1aH at 926-0866 ext. 117.

Town of Maggie Valley
Wastewater Treatment Plant
Capital Improvements Plan
2006-2011
Goal Statement: It is the goals of the Town of Maggie Valley to eliminate all SSO's
and operate the wastewater collection system within the permit requirements.
Project Areas: Horseshoe Cove, Valley Creels, Evergreen Heights, Campbell Woods and
other areas identified during video inspection.
Inefficiencies and Future Deeds: Deficiencies include some areas of limited access due
to no manholes on existing 6" lines. Future needs include installing manholes in the
deficient areas. An ongoing future need is the repair of damaged areas and failing
sections of pipe that are identified during our yearly line cleaning and video inspections.
Five Year Estimated Eudeet: The short terin budget will cover areas identified during
yearly video inspections that require repair. The long term budget will cover areas in
need of manholes installed and upgrading existing lines.
ExistinjZ Facilities: The Town of Maggie Valley presently owns and maintains a sewer
collection system with approximately 41 miles of gravity sewer line, 904 man holes, one
lift station (500 gallon capacity) and 0.1 miles of force main, another 4.6 miles of private
sewer system drains to the Town's collection system.

CI
Spill -Response
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate Mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
8. Reports
* Source for emergency funding: The retained earnings in the Enterprise Fund
* Methods for obtaining funds: by Town -Manager or Board approval
• Clean up materials include lime, straw, removal of contaminated soils and
pumping
• Overflow spill assessments includes down stream monitoring and on site visits
9. Timing
* Response to scene should be within 30 minutes after- receiving notice of overflow.
* Mitigation should begin immediately.

a6 10:41 8289263576
TOWN MAGGIE VALLEY
PAGE 01
oec -7 pca '��'I
�p lr.^T _R QUALITY SECTION
Town of t r-� agg" � `, IILLE [�i_G,ON^,! C -ICE.
Fho2a Sc j9g26-0866/F2,= 926-3576
3457 Soce Road.. , trtAg�ieVulE�y, fIC.... 28731
..
FAX COVES SHEET
DAT
70:
FAX.. =_Z Al
�o O� l-1 ITS [N6LUDING GO�i� SHED:'
li the attaohed document (s) Is.nof faglble, or if questions arlaa, please rall 828-928-0886.
`(% aM 7/,t Gam . Av te, G z e

4/07/2006 10:41 8289263576 TOWN MAGGIE VALLEY PAGE 02
Town of Maaaii� Nall
ual N
s1
Pro sed Mil 'e'Valle I. C- Sutton Police rie rtment on Track,
The Town is excited about the proposed Maggie Valley I.C. Sutton Police Department
moving
into the bidding stage. The are 'hitect has completed plans for the building and will be bidding the
project soon. A public hearingwill be held alter the bids are opened and then the 'Town Board
can proceed with the project.
Tegtival Grounds
The Festival Grounds is in probably the best condition it has been since the Town purchased it.
The waterfall feature that has been added is a huge asset to the appearance. The Town thanks all
who were involved in donatiug money and time to make this project a reality, The constriction of
the stage is coming along very well. The stage is scheduled to be dedicated at a concert
scheduled for October 21 _ All proceeds from that event will go toward "ghting the remainder of
the Festival Grounds.
New Town Services
Residents receive trash pickup once a week (through our contractor, GDS Inc.). This service is
no longue billed through your real-estate taxes but is provided by the Town at no charge.
Recycling service started on .August V and is on the 1" and 3`d Monday of each month. The
blue recycling bags are available at grocery stores. Place these bags next to your garbage
container at the curb on the designated days.
The 'Town has also begun providing yard waste (leaves, limbs, brambles, etc.) and white -goods
(old appliances�etc.) pickup on a call -fox -pickup basis. Please call 926-0866 ext. 117 to be put on
the schedule for either one of these services.
Wastewater Treatment
The'Town of Maggie Valley population is approximately 1,198, baw►ever, the wastewater
treatment collection system serves approximately 3, 025 people. The Town owns and maintains a
sanitary sewer system that has 42 miles of gravity sewer line. Wastewater that is collected is
treated, cleaned and disinfected at the TowWs wastewater treatmont plant. The 'Town's NPDES
Permit # is NC00565611 the Marketing and Distribution Permit # is WQ0010615 and the
Collection System Permit # is WQCS00121.
The current treatment capacity for the plant is 750,000 gallons .per day. McGill .Associates has
completed a study recently that recommends the Town renovate its existing wastewater treatment
plazat and add 250,000 gallons per day of additional treatment capacity. The Town is currently
seeking grants and low interest loans to help pay for this expansion.
One of the major causes of sewer backups is due to the build up of grease. All restaurants are
required to baave a fully functional grease trap that is regularly pumped out so that grease does not
get into the sewer lines. Residences should not dispose of grease iva their sinks. Instead, grease
should be placed in a container and disposed of in your trash. For more information on grease,
please contact Maggie Valley Town W1 at 926-0866 ext. 117.

�06 10:41 8289263576 TOWN MAGGIE VALLEY PAGE 03
Town of Maggie Valley
Wastewater T;teatihent Plant
Capital Improvements Plan
2006-2011
Goal Stateinent: It is the goals of the Town of Maggie Valley to eliminate all SSO's
and operate the wastewater collection system within the permit requirements.
Proiect Areas: Horseshoe Cove, Valley Creek, Evergreen Heights, Campbell Woods and
other areas identified during video inspection.
Deficiencies and Future Needs: Deficiencies include some areas of limited access due
to no manholes on existing 6" lines. Future needs include installing manholes i.n the
deficient areas. An ongoing future need is the repair of damaged areas and failing
sections of pipe that are identified during; our yearly line cleaning and video inspections.
)Five Year Estimated Budget: The short term budget will cover areas identified during
yearly video inspections that require repair. The long team budget will cover areas in
need of manholes installed and upgrading existing lines.
Existiniz Facilities:. The Town of Maggie Valley presently owns and maintains a sewer
collection system with approximately 41 miles of gravity sewer line, 904 man holes, one
lift station (500 gallon capacity) and 0.1 miles of force main, another 4.6 miles of private
sewer system drains to the 'Town's collection system-

10:41 8289263576 TOWN MAGGIE VALLEY PAGE 04
Spill response
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
S. Immediate Mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
S. Reports
* Source for emergency funding: The retained earnings in the Enterprise Fund
• Methods for obtaining funds: by Town Manager or Board approval
+ Clean up materials include time, straw, removal of contaminated sails and
pumping
• Overflow spill assessments includes down stream monitoring and on site visits
9. Timing
Response to scene should be within 30 minutes after receiving notice of overflow.
* Mitigation should begin immediately.

Michael F. Easley, Governor
William G. Ross Jr., Secretary
North Carolina Department of environment and Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
Asheville Regional Office
SURFACE WATER PROTECTION .s,«
1 L
August 22, 2006 5
Mr. Timothy J. Barth
Town Manager
Town of Maggie Valley
3987 Soco Road
Maggie Valley, North Carolina 28751
SUBJECT: Compliance Evaluation Inspection
Town of Maggie Valley
Maggie Valley Collection System
Permit No: WQCS00122
Haywood County
Dear Mr. Barth:
Enclosed please find the Compliance Evaluation Inspection report resulting from
the August 17, 2006 inspection conducted by Mr. Roy Davis and Mr. Don Price with the
Asheville Regional Office. We were pleased with the manner in which the Town of
Maggie Valley is maintaining and operating its wastewater collection system.
There are, however a few items, relating to its collection system program the Town
needs to take care of. These items are as follows:
(1) The Town does not have a Public Education Program for grease. The Town could use
direct mailings, posters, door hangers or some other device. On or before November 30,
2006 please inform .the Asheville Regional office. which approach the Town will use.
(2) The Town's Capital Improvements Plan (CIP) does not include a description of
existing collection facilities. On or before- November 30, 2006 please send the ARO a
description of the existing collection system proposed for inclusion in the next CIP.
(3) The Town's Spill Response Action Plan did not include a discussion of response time.
This would establish the Town's expectation for Town staff who respond to sewer system
overflows. On or before November 30, 2006 please send the ARO a discussion of
Response Time to be included in the Town's Spill Response Action Plan.
(4) The Town has an excellent collection system map. In order to meet the requirements
of your Collection System Permit the Town needs to add pipe material, pipe age and
pump station capacity to the map.
NorthCarolina
Naturally
2090 U.S. Highway 70, Swannanca, NC 28778 Telephone: [phone] Fax: [phone] Customer Service 1 877 623-6748

Please refer to the attached inspection report for additional observations and
comments. We appreciate the fine job Mr. Mike Mehaffey and Mr. Mike Corbin are doing
in taking care of the Town wastewater collection system. If you or your staff have any
questions, please call Mr. Davis or Mr. Price at 828-296-4500.
Sincerely,
Roger C. Edwards, Regional Supervisor
Surface Water Protections Section
Enclosure
cc: Mike Mehaffey
PERC Unit
Asheuille-Files-�---�

Compliance Inspection Report
Permit: WQCS00122 Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
SOC: Effective: Expiration: Facility: Maggie Valley Collection System
County: Haywood 3987 Soco Rd
Region: Asheville
Contact Person: Michael Lee Mehaffey Phone: [phone]
Directions to Facility:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NCO056561 Town of Maggie Valley - Maggie Valley WWTP
Inspection Date: 08/17/2006 Entry Time: 09:00 AM Exit Time: 12:00 PM
Primary Inspector: Roy M Davis .� Phone: [phone]
Secondary Inspector(s): V Ext.4659
Don Pricey �tf. c_ Phone:
Roger C Edwards Phone:
Reason for Inspection: Routine Inspection Type: Compliance Evaluation
Permit Inspection Type: Collection system management and operation
Facility Status: ® Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions ® Performance Standards IM Operation & Maint Reqmts IS Records
® Monitoring & Rpting ® inspections 10 Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Inspection Summary:
The Town of Maggie Valley is doing a good job of maintaining a and operating its sewage collection system. There are a
few areas, however, needing some work. They are as follows:
(1) The Town does not have a Public Education Program for grease. The Town could use direct mailings, posters, door
hangers or some other device. Please inform the ARO on or before November 30, 2006 as to which approach the Town
will take.
(2)The Capital Improvements Plan (CIP) does not include a description of existing facilities. On or before November 30,
2006 please send the ARO a description of the existing collection system proposed for inclusion in the next CIP.
(3)The Spill Response Action Plan did not include a discussion of response time. This would establish the Town's
expectations for Town staff to respond to Sewer System Overflows. On or before November 30, 2006 please send the
ARO a discussion of Response Time to be included in the Town's Spill Response Action Plan.
(4)The Town has an excellent collection system map. In order to meet the requirements of your Collection System Permit
the Town needs to add pipe material, pipe age and pump station capacity to the map.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation
Performance Standards
Is Public Education Program for grease established and documented?
If no, provide schedule of compliance
What educational tools are used?
None
Is Sewer Use Ordinance/Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is Grease Trap Ordinance available?
Is Septic Tank Ordinance available?
If no, provide schedule of compliance
List enforcement actions by permitte, if any, in the last 12 months
Two Notices of Non-compliance mailed.
Has an acceptable Capital Improvement Plan (CIP) been implemented?
If no, provide schedule of compliance
Does CIP address short term needs and long term \"master plan\" concepts?
Does CIP cover three to five year period?
Does CIP include Goal Statement?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Is CIP designated only for wastewater collection and treatment?
Approximate capital improvement budget for collection system?
Total annual revenue for wastewater collection and treatment?
CIP Comments
CIP requires description of existing collection system.
Is system free of known points of bypass?
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations?
# Does the sign include:
Instructions for notification?
Pump station identifier?
Reason for Visit: Routine
nznn
November 30, 2006
®nnn
ennn
ERnnn
t�nnn
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$40,000.00
$661,440.00
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Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
24-hour contact numbers ■ ❑ n ❑
If no, provide a schedule of compliance
If no, list deficient pump stations
Since town has only one pump station, station identifier sign is not needed.
Do ALL pump stations have an "auto polling" feature/SCADA? n ■ n n
Number of pump stations 1
Number of pump stations that have SCADA 0
Number of pump stations that have simple telemetry 1
Number of pump stations that have only audible and visual alarms 0
Number of pump stations that do not meet permit requirements 0
Provide a schedule of compliance
Comment: Town has portable standby generator at maintenance building which can
be taken to pump station and plugged in. Workable telemetry is being installed.
Inspections Yes No NA NE
Are maintenance records for sewer lines available? ■ n n ❑
Are records available that document pump station inspections? ■ n ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week? ■ n ❑ n
Are non-SCADA/telemetry equipped pump stations inspected every day? ■ n n n
Are records available that document citizen complaints?
■
n
n
n
Are records available that document an annual observation of entire system?
■
n
n
n
Has there been an observation of entire system in the last year?
■
n
n
n
Are records available that document inspections of high -priority lines?
■
n
n
n
Has there been visual inspections of high -priority lines in last 6 months?
■
n
n
n
Comment: Station had telemetry which was almost nonfunctional, telemetry system is
being replaced with one which hopefully will better serve the Town.
Operation & Maintenance Requirements
Yes
No
NA
NE
Are all log books available?
■
n
n
n
Does supervisor review all log books on a regular basis?
■
n
n
n
Does the supervisor have plans to address documented short-term problem areas?
■
n
n
n
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
Is a schedule maintained for testing emergency/standby equipment? ■ n n i•l
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
Are maintenance records for equipment available? ® n ❑ El
If no, provide schedule for compliance
What is the scedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
If no, provide schedule for compliance
Is there at least one spare pump for each pump station w/o pump reliability?
If no, provide schedule for compliance
Are maintenance records for right-of-ways available?
Are right-of-ways currently accessible in the event of an emergency?
If no, provide schedule for compliance
Are system cleaning records available?
Has at least 10% of system been cleaned annually?
If no, provide schedule for compliance
What areas are scheduled for cleaning in the next 12 months?
Is a Spill Response Action Plan available?
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Is a Spill Response Action Plan available for all personnel?
Is the spare parts inventory adequate?
nn®n
■nnn
®nnn
®nnn
nnn
n®nn
l
nnn
n
n
n
®.nnn
®nnn
13
n
❑
n
®
n
n
n
®nnn
®nnn
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/17/2006 Inspection Type: Compliance Evaluation Reason for Visit: Routine
If no, provide schedule for compliance
Comment: .
Records
Yes
No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
■
o
n
o
Are records of SSOs that are under the reportable threshold available?
■
n
n
n
If no, provide schedule for compliance
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
n
n
m
n
If yes, is there a corrective action plan?
n
n
■
n
Is a map of the system available?
■
n
n
n
Does the map include:
Pipe sizes
■
n
n
n
Pipe materials
n
■
n
n
Pipe location
■
n
n
n
Flow direction
■
n
n
n
Approximate pipe age
n
■
n
n
Number of service taps
■
n
n
n
Pump stations and capacity
❑
■
n
n
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Pipe material, pipe age and pump station capacity.
Comment: Town has an excellent sewer system map.
Monitoring and Reporting Requirements
Yes
No
NA
NE
Are copies of required press releases and distribution lists available?
n
n
■
n
Are public notices and proof of publication available?
n
n
E
n
Comment:
Page: 6

North Carolina Department of Environment and
Natural Resources .
DIVISION OF WATER QUALITY
Surface Water Protection
Ir
--- Asheville Regional Office
NCDENR 2090 U.S. Highway 70
Swannanoa, North Carolina 28778
Phone:[phone] Fax:[phone]
To:
Number of pages including cover:
One
1VofthCarolina
Natmally

Permit: WQCS00122
SOC:
County: Haywood
Region: Asheville
Compliance Inspection Report
Effective: 12/31/03 Expiration: 06/30/08 Owner: Town of Maggie Valley
Effective: Expiration: Facility: Maggie Valley Collection System
3987 Soco Rd
Contact Person: Scott Bufkin
Directions to Facility:
Primary ORC: Y'Y\ "(E
Secondary ORC(s):
On=Site Representative(s):
1M 1-14fAr-FEy Certification:
Maggie Valley NC 28751
Phone:
Phone:
Related Permits:
NCO056561 Town of Maggie Valley - Maggie Valley WWTP
401 (6//` Iz)Q(;�) 00
Inspection Date: 08/1 5 Entry Time: 09,3r0 AM Exit Time: 01:00 PM
Primary Inspector: Kerry S Becker / Phone: [phone]
Secondary Inspector(s): Ext.4652
Reason for Inspection: Routine Inspection Type: CSO Inspection
Permit Inspection Type: Collection system management and operation
Facility Status: ■ Compliant ❑ Not Compliant
Question Areas:
Miscellaneous Questions Performance Standards Operation & Maint Reqmts Records
■ Monitoring & Rpting ■ Inspections Pump Station Manhole
Reqmts
Lines
(See attachment summary)
Page: 1

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Inspection Summary:
Mike Mehaffey and staff are doing an excellent job administering the CSO program as required by the DWQ. Some of
those areas now lacking are currently .under development. The following remaining items that need addressing are:
1. Implement a fats, oils and grease education program by August 30, 2006.
2. Modify spill response plan to include the source of emergency funding, site sanitation methods and clean up materials
to be used and post overflow/spill assessment requirement.
3. Modify the sewer line maps to include. pipe age, material, flow direction, number of service taps and pump station
capacity
4. Develop by February 28, 2007 a CIP to. include a CIP Goal Statement, description of project area(s), deficiencies and
future needs. The CIP should address short term and long term. needs for a three to five year period. Specific monies are
allocated annually for sewer repair/replacement and for manhole replacement; as a result of 2001-2003 1/1 study, the
Town has rehabilitated or replaced most of the manholes and sewer lines that were in disrepair.
Page: 2

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Performance Standards Yes No NA NE
Is Public Education Program for grease established and documented? n ■ n n &--,
If no, provide schedule of compliance
What educational tools are used?
Town is in the process of developing educational program. Should be completed within a year.
Is Sewer Use Ordinance/Legal Authority available? ■ ❑ ❑ n '��
Does it appear that the Sewer Use Ordinance is enforced? ■ ❑ ❑ ❑ t✓
Is Grease Trap Ordinance available? ■ ❑ ❑ ❑ 1-1
Is Septic Tank Ordinance available? ❑ n ■
If no, provide schedule of compliance
List enforcement actions by permitte, if any, in the last 12 months
�...
Has an acceptable Capital Improvement Plan (CIP) been implemented? ■ n n '✓'�
If no, provide schedule of compliance
Does CIP address short term needs and long term Vmaster plant/ concepts?
Does CIP cover three to five year period? ■ n n
Does CIP include Goal Statement? (■ ❑ ❑
Does CIP include description of project area? ■ ❑ ❑
Does CIP include description of existing facilities? ■ ❑ ❑
Does CIP include known deficiencies? ■ n .n n
Does CIP include forecasted future needs?■ n n
Is CIP designated only for wastewater collection and treatment? ■ n n n
3
Approximate capital improvement budget for collection system? 55; ._ 7-CA�U,� � � �9 - °? $�
Total annual revenue for wastewater collection and treatment? � ��� � �a�) 44-0
CIP Comments
As result of 200 2603 I/I stud of defe ve manho�ei s�an�C,colf " n line " `ZenY, _rehabbed/repl d. Approx. $1 s sleight or exists" • roblems f1.r iria - ar Itlin and
$81 for ne anholes. N w equipr�r.elfpurch as propo si c eq ! w
Is system free of known points of bypass? / ■ n n n
If no, describe type of bypass and location
Is a 24-hour notification sign posted at ALL pump stations? ■ ❑
# Does the sign include:
Page: 3

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
Instructions for notification? ■ ❑ ❑ ❑
Pump station identifier? 1 �❑ ❑ :✓
24-hour contact numbers ■ n n n
If no, provide a schedule of compliance
If no, list deficient pump stations
Do ALL pump stations have an "auto polling" feature/SCADA? ❑ ■ ❑ D
Number of pump stations c+ 1
Number of pump stations that have SCADA_�
a �
Number of pump stations that have simple telemetry , 1
Number of pump stations that have only audible and visual alarms
Number of pump stations that do not meet permit requirements
Provide a schedule of compliance�,�
d.
Inspections Yes No NA NE
Are maintenance records for sewer lines available? ■ rl .rl ❑
Are records available that document pump station inspections? ■ ❑ ❑ ❑
Are SCADA or telemetry equipped pump stations inspected at least once a week? tVA ■ ❑ I_l n i�
Are non-SCADA/telemetry equipped pump stations inspected every day? ❑ ■ ❑
Are records available that document citizen complaints? ■ ❑ ❑ ❑ f
Are records available that document an annual observation of entire system? ■ ❑ ❑ rl �-"`
Has there been an observation of entire system in the last year? ■ fl ❑ ❑
Are records available that document inspections of high -priority lines? ■ ❑ ❑ ❑
Has there been visual inspections of high -priority lines in last 6 months? ■ ❑ fl
Comment: Telemetry pump station inspected every day due to problem with auto
dialer. Crossings 2,4,7 and 8 are high priority lines checked monthly due to their
proximity to surface of streams.
Operation & Maintenance Requirements Yes No NA NE
Are all log books available? ■ ❑ fl
Does supervisor review all log books on a regular basis? ■ ❑ ❑ n
Does the supervisor have plans to address documented short-term problem areas? ■
Page: 4

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection Reason for Visit: Routine
What is the schedule for reviewing inspection, maintenance, & operations logs and problem areas?
' or rev'
^.�-"xwi�=rrra�c iiai�vicv��mmo�t�ji-;�Fth�treSS 9n-pF®Y®ntIUP m^introt�l.^,rn�g��^,
Is a schedule maintained for testing emergency/standby equipment?
■
n
n
n ,/
Are maintenance records for equipment available?
■
n
n
n
If no, provide schedule for compliance
What is the scedule for testing emergency/standby equipment?
Do pump station logs include:
Inside and outside cleaning and debris removal?
■
n
n
n r�
Inspecting and exercising all valves?
■
n
n
n
Inspecting and lubricating pumps and other equipment?
■
n
n
n �`
Inspecting alarms, telemetry and auxiliary equipment?
■
n
n
n
If no, provide schedule for compliance
Is there at least one spare pump for each pump station w/o pump reliability?
■
❑n '
If no, provide schedule for compliance
Are maintenance records for right-of-ways available?
■
n
n
n cf
Are right-of-ways currently accessible in the event of an emergency?
■
n
n
n v
If no, provide schedule for compliance
Are system cleaning records available?
■
n
n
n
Has at least 10% of system been cleaned annually?
■
n
n
n ��
If no, provide schedule for compliance
What areas are scheduled for cleaning in the next 12 months?
January through March 2006, system cleanings will begin at time of low seasonal flows. System cleaning
records are included in sewer maintenance logs. Hydrostructure P. A. conducted cleaning and video study of
sewer lines and manholes. Detailed printout of this study labeled corresponding to sewer lines.
Is a Spill Response Action Plan available? ■ n n n �--
Does the plan include:
24-hour contact numbers
--
■
n
n
n �--
Response time
n
■
n
n
Equipment list and spare parts inventory
■
n
n
n �--
Access to cleaning equipment
■
n
n
nL.
Access to construction crews, contractors, and/or engineers
■
n
n
0-
Page: 5

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Source of emergency funds
n
n
Site sanitation and cleanup materials
�/
IY ■
n
n
Post-overflow/spill assessment
/K-m
n
n +�
Is a Spill Response Action Plan available for all personnel?
■ n
n
n
Is the spare parts inventory adequate?
■ n
n
n �,.
If no, provide schedule for compliance
Comme-N,, Maggie Valleyj,,5 a small comm ' ....respon ime to sewer emer cies
is minimal. sanitation me sand cleanup terlals list not a pa f the spl
response plan. n will modify, h ver, to include informati
Retained earnings in nterprise fun sed for emerg-funding.
Records
Yes No
NA
NE
Are adequate records of all SSOs, spills and complaints available?
■ n
n
n
Are records of SSOs that are under the reportable threshold available?
■ n
n
n
If no, provide schedule for compliance
Do spill records indicate repeated overflows (2 or more in 12 months) at same location?
❑ ❑
■
11
If yes, is there a corrective action plan? _
n ❑
■
❑
Is a map of the system available?
■ n
n
n
Does the map include:
Pipe sizes
■ n
n
n �-�'�
Pipe materials
n ■
n
n
Pipe location
■ n
n
n
Flow direction
■
n
n
Approximate pipe age
n ■
n
n ,>-
Number of service taps
■
n
n
I
Pump stations and capacity ■ y�'� n
If no, what percent is complete?
List any modifications and extensions that need to be added to the map
Cleans ecords by Hydros tures, P.A. wil ntually coordi number service t with m
PA�aterials��,glow direction an arnp station capaedtok d o s. Ma le is
1
Comment:
Monitoring and Reporting Re uiq rements Yes No NA NE
Are copies of required press releases and distribution lists available? ❑ n ■ n
Page: 6

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Reason for Visit: Routine
Are public notices,and proof of publication available?
n
n
■
n
Comment:
XX
Lines/Right-of-Ways/Aerie) Lines
Yes
No
NA
NE
Is right-of-way accessible for emergenc
n
n
❑
❑
Is right-of-way free of sinkholes or depres 'ons?
n
n
n
n
Is line/right-of-way free of evidence of leaka e?
n
n
n
n
# Are there areas of exposed line?
n
n
n
n
# Is any exposed line constructed of ductile iron r other approved material?
n
n
n
n
Are water. crossing and supports in good condition. -
❑
❑
# Is right-of-way free of non -utility motorized traffic?
n
n
n
n
Is line free of visible damage?
n
n
n
n
Comment:
XX
Pump Station
Yes
No
NA
NE
Pump station type
Are pump station logs available?
n
n
n
n
Is it accessible in all weather conditions?
n
n
n
n
# Is general housekeeping acceptable?
n
n
n
n
Are all pumps present?
n
n
n
n
Are all pumps operable?
n
n
n
n
Are wet well/siphons free of excessive debris?
n
n
n
n
Are upstream manholes free of excessive debris/signs of overflow?
n
n
n
n
Are floats/controls for pumps/alarms operable?
❑
❑
❑
n
Is "auto polling" feature/SCADA present?
n
n
n
n
Is "auto polling" feature/SCADA operational?
n
n
n
n
Is simple telemetry present?
n
n
n
n
Is simple telemetry operational?
n
n
n
n
1
Are audio and visual alarms present?
n
n
n
n
Are audio and visual alarms operable?
n
n
n
n
Page: 7

Permit: WQCS00122 Owner - Facility: Town of Maggie Valley
Inspection Date: 08/18/2005 Inspection Type: CSO Inspection
Is the Pump station inspected as required?
# Is an emergency generator available?
Are backflow devices in place?
Are backflow devices operable?
Are air relief valves in place?
Are air relief valves operable?
Is an emergency generator available?
Can the emergency generator run the pumps
Is the pump station equipped for quick hook-i
Is the generator operable?
Is the fuel tank full?
Is the generator inspected according to their schi
Is a 24-hour notification sign posted?
Does it include:
Instructions for notification?
Pump station identifier?
Emergency phone number
Is public access limited?
Is pump station free of overflow piping?
Is the pump station free of signs of overflow?
Are run times comparable for multiple pumps?
Comment:
Reason for Visit: Routine
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
nnnn
Page: 8

TV
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Display Reports
Page 1 of 1
Select Incidents
Incident ---Select Value--- Create
Type
Edit View I Report
.............. ........... -.................... ............. ........... ......................................................................... .............. ........................................................................... .......................
......
One item found.
1
Action Type Date
Incident Permit # Region County City
Liable
Facility
Location L
#
Owner
SSO 2003-03-
18973 WQCS00122 Asheville Haywood Maggie
Town
Maggie
JOHNSON
17
Valley
of
Valley
BRANCH
10:30:00.0
Maggie
Collection
ROAD 50
Valley
System
FEET
PAST
BRIDGE
.........................................................................................................................................
i Export options: Excel I XML I CSV
:...................... ......................................... ..................................................
...........:...........
http://bims.enr.state.nc.us:7001/search.do 8/1/2006

WATE' / O j
0�0�,,. ~{4YxQG
Michael F. Easley, Governor
William G. Ross Jr., Secretary
` rNorth Carolina Department of Environment and Natural Resources
Q ' Alan W. Klimek, P.E. Director
{?" Division of Water Quality
The unit of government for whom you work has a collection system permit issued by the Division of
Water Quality. It is our plan to conduct an annual inspection of your program for operating,
maintaining and improving your collection system. The inspection will consist of a review of
ordinances, logs, budgets and inspections of sewers, pump stations and right-of-ways. The purpose
of this letter is to tell you the type documents we would like for you to have present for the inspection
and the order we would like to see them. In a perfect world you would stack these documents on a
table in this order.
1. Grease reduction Public Education Program (established and documented)
2. Sewer Use Ordinance and Legal Authority for Ordinance
3. Grease Trap Ordinance.
4. Septic Tank Ordinance.
a. Enforcement actions within the past 12 months.
5. Capital Improvement Plan.
6. Maintenance records for sewer lines.
7. Records recording citizen complaints.
8. Record of Sewer System Overflows.
a. Sewer System Overflow press releases and distribution list.
9. Records documenting annual inspection of entire system.
10. Records documenting inspection of high priority lines.
11. Maintenance logs of major equipment used to clean and maintain sewer system including
startup records of stand-by power units.
12. Pump station inspection, operation and maintenance logs.
13. Right-of-way maintenance records.
14. System cleaning records.
15. Spill Response Action Plan.
16. Spare part inventory.
17.. System map.
18. Sewer system budget.
Depending on your circumstances, all of the above may not be required. It is obvious that the
purpose of the above rather lengthy list is to help you document what you are doing in the way of
sewer system operations and maintenance. It is my hope that these record keeping requirements will
be beneficial to you.
If you will look closely at the computer.generated inspection report for collection systems you will see
these documents mentioned as well as detailed questions we will be asking relating to these
documents.
The maintenance and operation of a wastewater collection system is a very important job.
Our interest is to reduce as far as possible the occurrence of Sewer -System Overflows and reduce as
far as possible the amount of infiltration and inflow arriving at the wastewater treatment plant.
Collection system inspection NOnehcarolina
NatumilY
North Carolina Division of Water Quality 2090 U.S. Highway 70 Swannanoa, NC 28778 Phone [phone] Customer Service
Internet: h2o.enr.state.nc.us FAX [phone]
An Equal Opportunity/Affirmative Action Employer— 50% Recycledl10% Post Consumer Paper

Collection System Classifications and Designated Operators
12.12.2005
Region Permit # Facility Permit Tyermit Statt Class ORC
Asheville WQCS00184 Lake Junaluska Conference & I Collection _ACT LVE
Asheville WQCS00131 Lake Lure Collection System Collection ACTIVE CS-1
ORC Cert. ORC Status Backup
r0 iri
BU Cert. BU Status
Asheville WQCS00132
Murphy Collection System Collection ACTIVE
CS-1
James Todd Hiatt •
C5-1
Active
Asheville WQCS00139
Old Fort Collection System Collection ACTIVE
CS-1
Steve R. Smith
CS-1
Active
Asheville WQCS00140
Columbus Collection System Collection ACTIVE
CS-1
Asheville WQCS00158
Robbinsville Collection System Collection ACTIVE
CS-1
Michael J. Ladd
CS-3
Active
Christopher Michael Ladd
CS-3 Active
Asheville WQCS00161
Banner Elk Collection System Collection ACTIVE
CS-1
Daniel Lee Clark
CS-3
Active
Paul E. Isenhour
CS-3 Active
Asheville WQCS00170
Bryson City Collection System Collection ACTIVE
CS-1
Asheville WQCS00186
Highlands Collection System Collection ACTIVE
CS-1
Leroy McCall
CS-1
Active
Howard W. Brown
CS-1 Active
Asheville WQCS00205
Marshall Collection System Collection ACTIVE
CS-1
Michael J. Ladd
CS13
Active
Christopher Michael Ladd
CS-3 Active
Asheville WQCS00218
Newland Collection System Collection ACTIVE
CS-1
Paul E. Isenhour
CS-3
Active
Otis D. Ward
CS-2 Active
Asheville WQCS00307
Canton Collection System Collection ACTIVE
CS-1
Brice W. Hollis
CS-1
Active
Willie J. Chandler
CS-1 Active
Asheville WQCS00032
Valdese Collection System Collection ACTIVE
CS-2
Paul S. Klotzle
CS-3
Active
Henry L. Darden
CS-1 Active
Asheville WQCS00039
'Waynesville Collection System Collection ACTIVE
CS-2
Wentfard Lee Henson
CS-3
Active
William Ralph Hannah .
CS-1 Active
Asheville WOCS00050
Forest City Collection System Collection ACTIVE
CS-2
Ray Eugene Mclnturff
CS-4
Active
Robert L. Daniels
CS-4 Active
Asheville WQCS00053
Spindale Collection System Collection ACTIVE
CS-2
David R. Arrowood
CS-2'
Active
Benny M. Brooks
CS-2 Active
Asheville WQCS00070
Hendersonville Collection Syst(Collection ACTIVE
CS-2
Dennis L. Frady
CS4
Active
Daryl Scott Kuykendall
CS-4 Active
Asheville WQCS00075
Marion Collection System Collection ACTIVE
CS-2
Steve M. Basney
CS-2
Active
Asheville WQCS00084
Brevard Collection System Collection ACTIVE
CS-2
William Anthony Coward
CS-2
Active
Donald G. Byers
CS-3 Active
Asheville WQCS00091
Spruce Pine Collection System Collection ACTIVE
CS-2
Asheville WQCS00101
Franklin Collection System Collection ACTIVE
CS-2
H Jay Gibson
CS-2
Active
Danny Ray Breedlove
CS-2 Active
Asheville WQCS00103
Andrews Collection System Collection ACTIVE
CS-2
Dillard Robert Dockery
CS-4
Active
Sammy R. Holloway
CS-2 Active
Asheville WQCS00108
Tuckaseigee Collection Systerr Collection ACTIVE
CS-2
Bruce Alan Farmer
CS-2
Active
Asheville WQCS00111
Tryon Collection System Collection ACTIVE
CS-2
Gary Walker
CS-3
Active
Joel B. Burrell
CS-2 Active
Asheville WQCS00127
Rutherfordton Collection Systei Collection ACTIVE
CS-2
Brandon O, Logan
CS-1 Active
Asheville WQCS00143
Burnsville Collection System Collection ACTIVE
CS-2
Asheville WQCS00145
Granite Falls Collection Systerr Collection ACTIVE
CS-2
Ronald Long
CS-2
Active
Richard L. Carpenter
CS-1 Active
Asheville WQCS00200
Western Carolina University Cc Collection ACTIVE
CS-2
Terry Allen Riouff
CS-2
Active
Asheville WQCS00201
Mars Hill Collection System Collection ACTIVE
CS-2
Robert M. Sams
CS-2
Active
Bobby Dale Hylemon
CS-2 Active
Asheville WQCS00255
Linville Land Harbor P O A Coll Collection ACTIVE
CS-2
Paul E. Isenhour
CS-3
Active
John Franklin Austin
CS-1 Active
Asheville WQCS00323
Drexel Collection System , Collection ACTIVE
CS-2
Johnny Dale Rowe
CS-2
Active
Henry L. Darden
CS-1 Active
Asheville WdCS00028
Morganton Collection System Collection ACTIVE
CS-3
Dwain A. Benton
CS-3
Active
James Rhea Netherton
CS-2 Active
Asheville WQCS00035
Lenoir Collection System Collection ACTIVE
CS-3
Richard D. Williams
CS-4
Active
Asheville WQCS00004
MSD Buncombe County Collec Collection ACTIVE
CS-4
Ann Pier Lemieux
CS-4
Active
Barry Cook
CS-4 Active
Asheville WQCS00324
Burke County Collection Syster Collection ACTIVE
CS-4
Asheville WQCS00174
Sugar Mountain Collection Sys- Collection ACTIVE
CSNC
Asheville WQCS00313
Gamewell Collection System Collection ACTIVE
Asheville WQCS00317
Calah Mountain Collection Sys1 Collection ACTIVE
Asheville WQCS00318
Sawmills Collection System Collection ACTIVE
Asheville WQCS00182
Junaluska Sanitary District - Ju Collection In review

I
� 1 t

r � `VNAT�
�0 I 9p Michael F. Easley, Governor
O' William G. Ross Jr., Secretary
> (!!/ l r North Carolina Department of Environment and Natural Resources
CO
p Alan Klimek, P.E., Director
Division of Water Quality
February 6, 2003
TO: ^arrest OGOS l
s le; ilie ' e�gtonalL( ffioee
FROM: Nathaniel Thornburg Or
Central Office — NDPU
SUBJECT: Collection System Permit Application
Maggie Valley Collection System
WQCS00122
The subject collection system permit application was received by the central office on January 31, 2003. Since
the collection system permitting program is new, the central office would like to visit most of the systems
applying for a permit with a regional inspector. Please plan to visit the Maggie Valley collection system with
me within 60 days if possible. I can be contacted at [phone] x 533 to coordinate visitation schedules.
We would also appreciate your review of the enclosed application. The current statutory date is May 1, 2003.
The permit application enclosed can be kept for your records. A copy of the draft permit will be forwarded
for regional comment and the final permit will be sent to you upon issuance. If you have any questions, do not
hesitate to contact me. Thank you.
Enclosure
Cc: Permit File
Non -Discharge Permitting Unit Internet http://h2o.enr.nc.state.us/ndpu 4VCDENR
1617 Mail Service Center, Raleigh, NC 27699-1617 Telephone [phone] Fax [phone]
DENR Customer Service Center Telephone [phone]
An Equal Opportunity Action Employer 50% recycled/10% post -consumer paper

of W A TF9
\O� QG Michael F. Easley, Governor
co William G. Ross Jr., Secretary
] North Carolina Department of Environment and Natural Resources
Y Alan W. Klimek, P.E., Director
Division of Water Quality
October 23, 2002
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Albert Matthews, Manager or =--- _ _ -
Current Collection System Operator, Town Manager or Mayor
Town of Maggie Valley OCT 2
P.O. Box 339�2
-J
Maggie Valley, NC 28751
Dear Mr. Matthews: -
You are hereby notified that in accordance with the North Carolina Clean Water Act of 1999, S.L. 1999 c. 329, s.
11.2, an application for coverage under a Wastewater Collection System Permit for your Maggie Valley collection system
must be submitted. Upon receipt of this letter, your facility has sixty (60) days to submit the attached application and all
supporting documentation (15A NCAC 2H .0227). Failure to submit the application as required may subject your facility to a
civil penalty and other enforcement actions for each day the facility is operated following the due date of the application.
This permit is for the operation and maintenance of your collection system. The person responsible for the
wastewater collection system should review and complete this application and review the permit shell. This application and
draft permit shell are available electronically on our web site at http://h20.enr.state.nc.us/ndpu/ndpiiapps.html. It is
suggested that the permit shell be reviewed in preparation for completing the permit application as the information requested
is used by the Division to determine the current status of the collection system operation and maintenance program and
additional steps that may be necessary to achieve compliance with this permit. The original application signed by an
authorized signing official, two copies of the signed application and three copies of any attachments must be returned to
complete the application package (i.e. all application materials submitted in triplicate). Please note the requirements for an
authorized signing official on the last page of the application. If you are the mayor or manager, you are the authorized signing
official for this application unless otherwise delegated. The completed package should be sent to the following address:
North Carolina Division of Water Quality
Non -Discharge Permitting Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
ATTN: M. Doklovic
If you have any questions concerning this letter, please call Marie Doklovic at [phone] extension 371 or E-
mail at [e-mail]. You may also contact Forrest Westall with the Asheville Regional Office at (828) 251-
6208.
Sincere],
r
s � .
E.ad"
for Alan W. Klimek, P.E.
Enclosure
cc: Permit File (w/o encl.)
Ashe -He-Regional-Off c'e-(_w/o_encl:)�:3
Non -Discharge Permitting Unit Internet http://h2o.enr.state.nc.us/ndpu NCrDENR
1617 Mail Service Center, Raleigh, NC 27699-1617 Telephone [phone] Fax [phone]
DENR Customer Service Center Telephone [phone]
A,. P-1 h.,.,.,rn,.,:w A,..;.,., 1~r,.,,1-- cnm rA......lA,lnnm

Michael F Easley, Governor
William G Ross Jr, Secretary
North Carolina Department of Environment and Natural Resources
Alan W Klimek, P E Director
Division or Water Quality
December 2, 2004
5171
Mr. Michael Mehaffey
Town of Maggie Valley WWTP
3987 Soco Rd.
Maggie Valley, NC 2875-1-
SUBJECT: Wastewater/Groundwater Laboratory Certification Renewal
FIELD PARAMETERS ONLY
Dear Mr. Mehaffey:
The Department of Environment and Natural Resources, in accordance with the provisions of NC GS 143-215-
.3 (a) (10), 15 NCAC 2H .0800, is pleased to renew certification for your laboratory to perform specified
environmental analyses required by EMC monitoring and reporting regulations 15 NCAC 2B .0500, 2H .0900 and
2L .0100, .0200, .0300, and 2N .0100 through 0800,
Enclosed for your use is a certificate describing the requirements and limits of your certification. Please review
this certificate to insure that your laboratory is certified for all parameters required to properly meet your
certification needs.
Please contact us at 919-733-3908 if you have questions orl. need additional information.
Sincerely,
James W. Meyer
Laboratory Section
Enclosure
cc: Gary Francies
a Fii' '� 14lttfe®
NOn
o thCarolina
Lmboratory Section 1623 Mail Service Center; Raleigh, NC 27699-1623
4405 Reedy Creek Road; Raleigh, NC 27607
Phone [phone] / FAX [phone] / Internet: www dwglab org
An Equal Opportunity/AiHrmalive Action Employer— 50% Recycled/10% Post Consumer Paper

Attachment
North Co,—,ia Wastewater/Groundwater Laboratory Certificati—,
Certified Parameters Listing
FIELD PARAMETERS ONLY
Lab Name: Town of Maggie Valley WWTP Certificate Number: 5171
Address: 3987 Soco Rd Effective Date: 01/0112005
Maggie Valley, NC 28751- Expiration Dale: 12/31/2005
Date of Last Amendment:
The above named laboratory, having duty met the requirements of 15A NCAC 2H 0800, is hereby certified for the measurement of the parameters listed below
.------•----------
CERTIFIED-- PARAMETERS ------------•---- ---------------------
INORGANICS
RESIDUAL CHLORINE
Std Method 4500 Cl G
DISSOLVED OXYGEN
Sid Method 4500 O G
pH
Sid Method 4500 H B
TEMPERATURE
Sid Method 2550B
This certification requires maintance of an acceptable quality assurance program, use of approved methodology. and satisfactory performance on evaluation samples Laboratories are
subject to civil penalties and/or decertification for infractions as set forth in 15A NCAC 2H 0807

Phone [phone] • Fax [phone] ^ 3987 Soco Rd., Maggie Valley, NC 28751
North Carolina Division of Water Quality
Non -Discharge Permitting Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
Attn: Marie Doklovic
January 27, 2003
RE: Application for Collection System Permit
Dear Ms. Doklovic:
Enclosed herein is the application for the Town of Maggie Valley's Wastewater
Collection System permit. The collection system's sewage is treated by the Town of
Maggie Valley's Wastewater Treatment Plant NPDES NC0056561.
I would like to take this opportunity to thank you for the additional time given to compile
the information needed for our permit.
If you have any questions regarding the enclosed application permit or information
provided therein, please do not hesitate to contact me.
Again, thank you for your assistance.
Sincerely,
Michael Mehaffey
Director of Public Works/ ORC Waste Treatment & Collections
•� •A �A •III

0� WA
r� Michael F. Easley, Governor
-� 7 William G. Ross Jr., Secretary
� North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E., Director
Division of Water Quality
October 23, 2002
CERTIFIED MAIL
RETURN RECEIPT REQUESTED
Albert Matthews, Manager or
Current Collection System Operator, Town Manager or Mayor
Town of Maggie Valley
P.O. Box 339
Maggie Valley, NC 28751
Dear Mr. Matthews:
You -are hereby notified that in. accordance with the North Carolina Clean Water Act of 1999, .S.L. 1990 c. 329, s.
11.2, an application for coverage under a Wastewater Collection System Permit for your Maggie Valley collection system
must be submitted. Upon receipt of this letter, your facility has sbcty (60) days to submit the attached application and all
supporting'documentation (15A NCAC 2H .0227). Failure to submit the application as required may subject your. facility to a
civil penalty and other enforcement actions for each day .the facility is operated following the due date of the application.
This permit is for the operation and maintenance of your collection,system. The person responsible for the
wastewater collection system should review and complete this application and review the permit shell. This application and
draft.permit shell are available electronically on our web site at http://h2o.e'n'r'.state.nc.us/ndpu/ndpuaPps.htmI.-It is
suggested that the permit shell be reviewed in preparation for completing the permit application as the information requested -
is used by the Division to determine the current status of the collection system operation and maintenance program and
additional steps that may be necessary to achieve compliance with this permit. The original application sinned by an
authorized signing. o_fficial, two copies of the signed application and three copies of any. attachments must be returned to
complete the application package'(i.e. all application materials submitted in triplicate). Please note the requirements for an
authorized signing official on the last page of the application. If you are .the mayor or manager, you are the authorized signing
official for this application unless otherwise delegated. The completed package should be sent to the following address:.
North Carolina Division of Water Quality
Non -Discharge Permitting Unit
1617 Mail Service Center
Raleigh, NC 27699-1617
AM: M. Doklovic
If you'have any questions concerning this letter, piease'call,Marie Doklovic at (919)1.33-5083 extension 371 or E-
mail at [e-mail]. You may also contact Forrest Westall with the Asheville Regional Office, at (828) 251-
6208.
Enclosure
cc: Permit File (w/o encl.)
Asheville Regional Office (w/o encl.) ..x
Non -Discharge Permitting Unit Internet http://h2o.eur.state.nc.us/ndpu
1617. Mail Service Center, Raleigh, NC 27699-1617 Telephone [phone] . Fax [phone]

State of North Carolina
Department of Environment and Natural Resources
Division of Water Quality
INSTRUCTIONS FOR FORM: CSA 08/02
(SYSTEM WIDE WASTEWATER COLLECTION SYSTEMS)
The Division of Water Quality will not accept this application unless all the instructions are followed
and the form is filled out in its entirety.
For more information, visit our web site at. h2o.enr.state.nc.us/ndpu/
A. Application Form (All Application Packages):
✓ Submit one original and two copies of the completed and appropriately executed application form. The instructions
(Pages 1 and 2 of 6) do not need to be submitted. Any changes made to this form will result in the application being
returned. The Division of Water Quality (Division) will only accept application packages that have been fully completed
with all applicable items addressed.
✓ For new applications, return the fully executed application within 60 days of receipt per 15A NCAC 2H .0227.
B. Cover Letter and Attachments:
✓ If necessary for clarity, include attachments to the application form. Such attachments will be considered part of the
application package and should be numbered to correspond to the section to which they refer.
✓ Submit a cover letter that lists all items and attachments included in the permit application package.
✓ Submit all attachments in triplicate.
C. Application Fee:
✓ There is no application fee. The permittee will be billed -for an annual fee upon issuance of the permit. A schedule of
annual fees for collection systems can be found on the Non Discharge Permitting Unit web site at
hup://h2o.enr.state.nc.us/n*v1ndpufees.html or by calling 919-733-5083.
D. General:
✓ Please give as detailed answers as possible on the individual aspects of the collection system management, operation,
and maintenance program.
✓ ' If "no" is answered to any item, please indicate if the item will be implemented in the future and give a schedule for
implementation. If there are no plans for implementation, please provide a detailed justification.
E. Flow:
✓ Enter the greater of the design capacity or actual flows monitored. Design capacity may be limited to the permitted flow
of the treatment facility even though the collection system may have a greater hydraulic capacity. For satellite systems,
flow capacity may also be determined from agreements with other utilities for treatment and disposal of the wastewater
(Section J).
F. Collection System Information:
✓ For items M. 5., 6. and 7., existing information should be used to provide data or be used as an estimate to provide
current/projected data. Please provide the basis and/or assumptions for any estimation.
G. Pump Station Information:
✓ Include pump stations that serve single family residences under Item I11(9).
✓ Please use the same pump station identification that would be used to report spills and is used in O&M logs.
✓ A map may be used to identify the location of facilities. If a map is used, please identify that the map is attached on the
table.
✓ For the pump reliability column indicate yes o� if the pump station can pump peak flows with the largest pump out.
✓ For reliability source column, identify whether portable or permanent pumps are available, none, or other backup
system is used. Try to be as descriptive as possible.
H. High Priority Line Information:
✓ Use the same line identification that would be used to report spills and is used in O&M logs.
✓ Indicate type of high priority line — siphon, aerial line, etc. Other high priority lines may include those designated as
such in a sewer line extension permit, lines running parallel to streambanks that are, subject to erosion which may
threaten the sewer line, other lines that are exposed, etc.
I. Organization:
✓ Provide a general description of'the different departments, units, teams, etc. that are responsible for the collection
system management, operation, and maintenance. Please indicate how many personnel are dedicated to each
organizational unit. A complete organizational chart with all positions listed is not necessary.
FORM: CSA Instructions 08/02 Page I of 2

Budget Information:
Approximate figures from the last budget cycle may be used.
The Capital Improvement Budget should correlate to the Capital Improvement Plan as required by the North. Carolina
Clean Water Act of 1999, S.L. 1999 c. 329, s. 11.2. Provide detail regarding the Capital Improvement Budget including
the life expectancy of the wastewater collection system.
K. Satellite Systems:
✓ Ordinances or agreements should list approved flow from the satellite system and define the connection point. The
ordinances/agreements do not need to be submitted at this time, but should be available for inspection upon request.
✓ Provide a list and include contact information (name, address, phone) for any satellite systems having a flow greater
than 200,000 GPD.
L. Map:
✓ The map should accurately reflect the collection system configuration and include at a minimum: pipe size, pipe
material, pipe location and direction of flow, and pump station identification, location and configuration. The map does
not need to be submitted at this. time however, it should be made available for inspection upon request.
M. Sanitary Sewer Evaluation Study (SSES):
✓ A SSES is not required for permit submittal. However, if one has been conducted, please summarize the results
including the date of completion and indicate the schedule to correct any deficiencies that were noted
✓ If there are known areas that are not able to meet capacity and/or have generated SSOs or where modeling has indicated
capacity is exceeded, describe their location and provide a schedule to correct the deficiency. Examples of problem
areas would be chronically surcharging manholes, repeatedly failing pump stations, lines with severe infiltration and
inflow, etc. If SSOs are documented over several areas and specific problem areas do not stand out, indicate such. If the
SSOs are not scheduled to be fixed, provide a detailed explanation as to why.
THE COMPLETED APPLICATION PACKAGE, INCLUDING ALL SUPPORTING INFORMATION AND
MATERIALS, SHOULD BE SENT TO THE FOLLOWING ADDRESS:
NORTH CAROLINA DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
NON -DISCHARGE, PERMITTING, UNIT
ATTN: ALARM DOKLOVIC
By U.S. Postal Service: '
1617 MAIL SERVICE CENTER
RALEIGH, NORTH CAROLINA 27699-1617
By Courier/Special Delivery:
512 NORTH SALISBURY STREET, SUITE 1219
RALEIGH, NORTH CAROLINA 27604
TELEPHONE:NUMBER: [phone]
FORM: CSA Instructions 08/02 Page 2 of 2

State of North Carolina
Department of Environment and Natural Resources
Division of Water Quality
SYSTEM -WIDE WASTEWATER COLLECTION SYSTEMS
(THIS FORM MAYBE PHOTOCOPIED FOR USE ASAN ORIGINAL)
Application Number: (to be completed by DWQ)
<rHIS ONLINE APPLICATION CAN BE FILLED OUT USING vq��
THE TAB KEY TO MOVE THROUGH THE FIELDS: O„ I 0`;�
'
L GENERAL INFORMATION:
1. System name: Town of Maggie Valley
2. Owner (name of the municipality, public utility, homeowners association, etc.): Town of Maggie Valley
3. Signing official's name and title (15A NCAC 2H .0206(b)): Scott Buffkin Town Manager
4. Name and complete address of applicant: 3987 Soco Road
City: Maggie Valley State: North Carolina Zip: 28751
Telephone number: (828) 926-866 Facsimile number: [phone]
E-mail: [e-mail]
4. County where project is located: Haywood
5. Name, affiliation, and contact information of contact person who can answer questions about the
application: Mike Mehaffey- Director of Public Works Scott Buffldn- Town Manager
U. PERMIT INFORMATION:
1. Project is: ® new; ❑ modification; ❑ renewal
2. If this application is being submitted as a result of a modification or renewal of an existing permit, provide:
existing permit number N/A and the issuance date N/A
3. Applicant is: 0 public; n private
III. COLLECTION SYSTEM INFORMATION:
1. Current flow of wastewater generated by this collection system (See Instruction E): approx:.375 (MGD)
2. Combined permitted flow- of all treatment plants: 1.0 (MGD)
3. Explanation of how wastewater flow was determined: Effluent flow meter at W WTP
4. Owner and name of wastewater treatment facility(ies) (W WTF) receiving wastewater: Town of Maggie
Valley
5. WWTF permit number(s): NCO056561
6. Nature of wastewater (See Instruction F): 100 % domestic/commercial; % industrial;
% other waste - specify: No Industry on Collection
7. Population served by the collection system (See Instruction F): 1,300
8. Total miles of sewer (See Instruction F): 0 Force Main 30 Gravity
0 Pressure 0 Vacuum
FORM: CSA 08/02 Page 1

9. Number of pump stations serving the pressure* sewer: 0
* Indicate the number of simplex type pump stations serving a low pressure sewer system that are owned/maintained such as in a residental
subdivision. This would not include pump stations that convey larger flows en route to the treatment plant.
10. Attach a list of all pump stations not included in Question I11(9) and the following information in the given
format (See Instruction G): TAT / A
Pump Station
Identification
Physical
Location
Pump Reliability
es/No
Reliability Source
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
11. List the operational units that are on hand at this time to provide power reliabiltiy and which pump stations
they will serve (attach additional sheets as necessary): N/A
Power Source
(provide details as to model, capacity,
etc.
Portable or Permanent
Pump Station(s) Served
Portable
Portable
Portable
Portable
12. Attach a list of aerial lines and other high priority lines according to the Division's definition known to exist
in the collection system (See Instruction M. Head the list with the system name and include "Attachment A
for Condition V(4)". See Attachment A
IV. ADMINISTRATION OF THE COLLECTION SYSTEM:
1. Provide a description of the organizational structure that is responsible for management, operation, and
maintenance of the collection system (See Instruction 1): See Attachment B
FORM: CSA 08/02 Page 2

2. Provide all Operator(s) in Responsible Charge (ORC), certification number and responsibility (area of
control) within the collection system (attach additional sheets as necessarv):
ORC
Certification Number
Responsibility
Mike Mehaffey
25934
All Collection System
3. Approximate capital improvement budget for only the collection system and description of the budget (See
Instruction J): $ 90,000 Attachment C
4. Approximate operation and maintenance budget for only the collection system (See Instruction. J): $
.J147,451 Attachment D
5. Describe the grease control program (including ordinances, inspection, education and enforcement) for the
collection system. If no grease control program has been adopted, please provide a schedule for
implementation: Our current grease control plan was implemented in 2001 with yearly inspections.
We have a good ordinance and we enforce it. Town of Maggie Valley Sewer Use Ordinance Section 4
&6
Attachment E
6. Describe how the grease control program and construction and inspection of private sewer connections is
coordinated with the local building inspections department: Coordination is goal on new construction
with Haywood Building Inspection Department. We inspect all new connections, and schedule
random grease trap inspections
7. Do you have procedures in place for implementing North Carolina General Statute 143-215AC (public
notifications of spills and annual report to customers). If not, please provide a schedule for developing these
procedures: We have the ability to notify public of spills, but do not provide an annual report. Plan to
begin those proceedures in 2003.
-8. List any agreements or ordinances currently in place to address flows from satellite systems (See Instruction
K)? Town of Maggie Valley Sewer Use Ordinance.
9. Attach a list of all satellite systems having a flow or capacity greater than 200,000 GPD. Include contact
information such as name, address, phone number and flow for each satellite system . Indicate N/A if no
such systems are present. ® N/A
V. OPERATION AND MAINTENANCE OF THE COLLECTION SYSTEM:
1. Is an accurate and complete map of the collection system available? (See Instruction L)? If not state what
percentage of the system is mapped and provide a schedule for completing the map: We have accurate As -
built maps of approx: 90% of Collection System. Town plans to seek grant funds to map entire
collection system and if funds are unavailable mapping will be in conjuction with 10% of yearly
cleaning.
2. List the mapping parameters/descriptions included on or associated with the map such as type, pipe size,
age, etc. of the collection system: Pipe type, pipe size, slope, invert elevations, top elevations, year built,
and manhole locations.
3. Has a sanitary sewer evaluation and study (SSES) been conducted on any portion of the collection system
(See Instruction M)?: No
4. Have any parts of the collection system been modeled for hydraulics (See Instruction M)? ❑ Yes ® No
FORM: CSA 08/02 Page 3

5. Are sanitary sewer overflows (SSOs) documented no matter what volume? How are they documented? Yes,
Collection System Operations and Maintenance log book.
6. Are operational logs maintained and reviewed periodically? ® Yes ❑ No
At what frequency? Monthly
7. Are maintenance logs maintained and reviewed periodically? 0 Yes ❑ No
At what frequency? Monthly
8. Are pressure and gravity sewer systems inspected on a routine basis? ® Yes ❑ No
Explain the frequency of inspections and any maintenance programs: We are working toward inspection
of entire collection system in 2003. Also plan to clean 10% of collection system yearly.
9. Describe plan review and inspection procedures for new construction (if applicable): All plans are
reviewed and must meet our extension requirements. We inspect all construction daily.
10. List all equipment available for routine cleaning of the collection system. If not owned, please indicate the
source from which the equipment is available: 2001 trailer mounted jet machine. We contract some
sewer line cleaning.
11. What approximate percentage of the collection system is cleaned each year and the rationale for determining
which line segments are cleaned: We work toward cleaning 10% 3 miles - usually lines identified as
problem areas.
12. Describe the right of way maintenance program. Include whether all right of ways are currently accessible:
We clean as needed per line inspection information. All rights -of -way are accessible.
13. Describe any existing rehabilitation/replacement programs for the system (e.g. III studies, pump station
upgrades, pipe replacement, etc.): We did an I&I survey in 1999/2000 with Gene Johnson from DENR.
We are currently designing plans for a $300,000 (I&1y upgrade, rehab) project. Work to begin in
Spring2003 See Attachment F.
14. Describe or attach the contingency plan in place to respond to SSOs: An onsite assesment of spills is made
as soon as possible but no case longer than 120 minutes. Assesment should be made to determine the
volume of the spill reaching the surface water ( if any). The cause of the spill, actions necessary to
clean up spill and remediate the site. H vandalism is involved, contact police.
See Attachment G.
Applicant's Certification:
Note. 15.4 NCAC 2H .0206(b) requires an authorized individual to sign this application form. In the case of
corporations, signature is required by a principal executive officer of at least the level of vice president, or his
duly authorized representative. In the case of a municipal, state, or other public entity, a signature is required by
either a principal executive officer, ranking elected official or other duly authorized employee. Duly authorized
gwR oyee's must provide proof from the principal executive officer or ranking elected o cal that they have been
authorized to sign this application. Public Works Director's are not authorized to sign this permit application
according to the rule unless deleeated
FORM: CSA 08/02 Page 4

I, , attest that this application for has been reviewed by me and is accurate and complete to the best of
my knowledge. I understand that if all required parts of this application are not completed and that if all required
supporting information and attachments are not included, this application package will be returned to me as
incomplete, Note: In accordance with NC General Statutes 143-215.6A and 143-215.6B, any person who
knowingly makes any false statement, representation, or certification in any application shall be guilty of a CIass 2
misdemeanor which may include a fine not to exceed. $10,000 as well as civil penalties up to $25,000 per violation.
Signature: Date: a 9-o3
FORM: CSA 08/02 Page 5

Attachment: A Section III Number 12
Town of Maggie Valley Wastewater Collection System
Aerial & High Priority Lines
• Hwy. 19 & Fie Top Road 8" across Jonathan Creek
• Hwy. 19 & Valley Creek Drive Two 6" across Jonathan Creek
• Hwy. 19 & Campbell Creek Road 8" attached to Campbell Creek Bridge
• Campbell Creek Road & Johnson Branch Road 6" across Campbell Creek
• Evans Cove Road 8" across Jonathan Creek
• Hwy 19 and west entrance to Moody Farm Road 12" across Jonathan Creek
• Moody Farm Road behind Stonebridge RV Park 8" across Jonathan Creek
• Moody Farm Road behind Race Track 8" across Jonathan Creek
• Moody Farm Road & Mtn. View Drive 12" across Jonathan Creek
• Fox Run Road 8" across Jonathan Creek
• Hwy. 276 & Powell Lumber 12" across Jonathan Creek
• Hwy. 276 & WWTP 12" across Jonathan Creek

Attachment B Section IV Number 1
Town of Maggie Valley Wastewater Collection System
The Town of Maggie Valley operates under the Council/Manager form of government.
The Manager has designated the Public Works Director to be the primary administrative
Contact of all sewer related issues. The Town employees a Public Works Director /ORC
Waste collection and Waste Treatment with the staffing requirements to. be fulfilled by
the Public Works Director who serves as the sewer crew leader and four full time
employees and some part-time labor. The Public Works Director/ORC schedules work
list. Emergencies are responded to by the ORC and on call personnel.
T Town of Maggie Valley
Waste Treatment and Collection System
Emergency Contact List
1Vame
Phone Pager
Mike Mehaffey (ORQ
627-3702 444-0479
Mike Corbin
452-4006 444-0446
Rick Teague
926-8404 444-3983
Jason Hitchens
926-4058 444-4058
Dave Holt
926-3488 444-1539
Maggie Valley Sanitary District also on call for the Town
926-0145 444-7174
2001.
1996
2003
2001
2002
Sewer Vehicle List
F550 Dump Truck
John Deere Backhoe
Sewer Maintenance Truck
Sewer Jet Machine
Bobcat Loader

DESIGNATION FORM
OPERATOR IN RESPONSIBLE CHARGE OF
WATER POLLUTION CONTROL SYSTEMS
FACILITY INFORMATION:
Please Print Facility Name: d
Mailing Address:
_�
City: � "Q '� State: Zip Code:
Permit County:
Please Check Type of Facility:
Wastewater Class I Class H. Y Class IH Class IV
Collection Class IClass II Class III Class IV
Spray Irrigation Land Application Subsurface
•' Nz_•tA
Please Print Naa
.Mailing Address:. `l.`fi .S�r,��r� f�
City:. State• � Zip Code:
Certificate Types and Grade: Ul, 3 �s
Certificate #s: q/ySocial Security
?ork Phone: =at
me Phone:'
signature: Date:
BACK-UP OPERATOR
Please Print Name:i�� (� .
Mailing Address:
State: Zip Code: 2I`6\51
V d
Certificate Types and Grade:'-
Certificate#s: Social Security #:\
Work Phone: _bZZ Home Phone: _bZ-B -c `Z.� �• sue:
Signature: Date:
SYSTEM'OWNER/AD .//0''
Please Print'Name:�'-Y
Mailing Addr ss: �
City, ^� !�
Telephone #: S`f ' , �•6
fate• _Zip, Code:_7�I
gnature:
Date: O
riea' se Mail to: WPCSOCC
1618 Mail Service Center
Raleigh, NC 27699-1618

Attachment C Section IV Number 3
TOWN OF MAGGIE VALLEY, NORTH CAROLINA
SEWER SYSTEM
CAPITAL IMPROVEMENTS PROGRAM
Current
Year
Year
Year
Year4
Year5
Year
Year7
Yeare
Year 9&
Year70
Year 11
Yearl2
Year13
Y- 14
Year15
Year18
Year17
Year18
Year19
Year20
2001-02
2002-03
2003-04
2004-05
2005.06
2006-07
2007-06
20OB-09
2000.10
2010-11
2011.12
2012.13
2013-14
2014-15
2015.18
20111-17
2017.18
2018.19
2019.20
2020-21
2021.22
PROPOSED SEWER SYSTEM IMPROVEMENTS:
Inflowlinflltraflon Eliminlation
137,590
§ 137,500
'
Sewer Cleanlng Equipment
100,000
Video Sewer Inspection Equipment
00,000
S-r System Mapping
32,500
32.600
W WTP Mann Dlaler
5.500
Ex andWWTPfmm.75MGDtot.0MGD
1,116,4a0
Re Iacentefurbtsh Basin 91 AeroMod Units
67,000
Construct Male Intercepter - US 276 to W WTP
1,750.000
Replace Existing ChlortnaflaNDechiodnatlon
15OA00
System with Ultraviolet Disinfection
Sewer Extension to Black Camp Gap Road
060,OD0
Hemphill Area Sewer Extension
872,000
Evans Cove Rd. Sewer Extension
432,000
TOTALS
$. 143.000
§ 260,000
$ 32,500
S 100.000
$
$ 160,000
$ 432,000
1 $
$ 1,183,400
$
$ 1,750,000
'$
$
$ B72,000
§
Prefects to Finance. $ 137500 $ 227500 $ $ $ S $ 432,000 $ S1116400 $ $1750,000 $ $ - j 872,000 $ - j 969.000 j - $ - $ - $ $
Net CIP. $ 51500 $ 32,500 $ 3Z500 $ 1001000 $'. - $ 150,000 $ - j - i 67,000 $ $ - j - $ 4t - i - $ $
Debt: Package 1 Package 2 Package 3 Package 4
$ 365,000 $ 432,000 $ 1.110,400 $ 1,750.000 "
cap res. Cent $ - $ $..1,116,400 $ -
yr1 yr7 yr9 yr11
Conventional Conventional Conventlonal Conventlonal
6.5%, 7 yB 6.0%, 7 yre.0%. 20 Ym 68.0%, 20 yrs.
$ (64,227) $ (77,386) $ $ (152,573)•
U
-1-)
z
.
U
rt
O
}4
U
-r-1
N
b
4-)
rf)
4-)
U
FE!
`.
z
..
Cunent Year
Year
Year
Year
Year Yeare .
Year7
Year Year
Year10
2001-02 2002-03
2003-04
2004-05
2005-08
2006-07 2007-08
2008-09
0009.10 2D10.11
2011-72
Package One
$ 64.227 $
64,227 $
64,227 $
84,227 $
6477 $ 64.227 $
84,227 $
64,2Z7 $ B4.227 $
64,2Z7
Package Two
,
.
$
77.386 $
77.386 $ 77.386 $
77,386
Package Three
$ - $
-
0 "0 64,227
64,227
64,227
64,227
64,227 64,227
141.613
- 141.613 141,813
141.613
'
- ' 32

Seaver System RehabiIitgtion
Town of Maggie Farley, North Carolina
March 15, 2001
1
Manhole Rehabilitation - Horseshoe Cove & Riddle Cove
15
Ea..
$750
$11,250
2
Manhole.Rehabilitation - Jonathan Creek Interceptor
in US 276 Area.
10
E .
$750
$7,500
3
4
Manhole Rehabilitation -North of US 19
Manhole Rehabilitation = Rioh Cove Area
20
Ea.
$750
$ I5,p00
5
Ea.
$750
$3,750
S
Mardiole Rehabilitation - South. of US 19
15
Ea.
$750
$11,250
6
Manhole Rehabilitation - Sprina Lake Road Area
5 _
Ea.
$750
$3,750
7
Minor Manhole Rehabilitation - Lewis Lane -Area
6
Ea.
$500
$3,000
8
-
Construct New Manhole - Lewis Lane Area behind Market
�c�iiare
6-inch Sewer Line Re lacementRepair - Lewis Lane Area
1
Ea.
$1,500
$1,500
9
500
L.F.
1 $25
$12,500
10
6-inch Server Tine Re lacement/Re air - Rocky Top Road
400
LZ
$25
$10,000
11
Manhole Rehabilitation. - Rocky Top Road
3
$a..
$750
$2,250
12.
Construct New Manhole - Johnson Branch Emd Stony Ride
5
Ea
$1,500
$7,500
1�3 'Construct
New Manhole - Caffi bell.Woods -
3
Ea,
$1,500
$4,500
14
6-inch Sewer Line, Replacement/Repidr - Caldwell Road Area
1,100
L.P.
$25
$27,500
15,
Construct: New Manholes on 8-inch line - Caldwell Road Area
4
Ea.
11,500
$6,000
16
Manhole Rehabilitation - Campbell- Woods
6
Ea.
$750
$4,500
I
Repair flattened line, improve Campbell Creek/South LTS 19
Conn.ecticra - near Methodist Church, line & 2 manholes
1
L.S..
$5,000
S5,000
1 S •
Construct New Manhole - Valley Creek Area
6
Ea.
$1,500..
$9,000
19
Replace Creek.Crossing - Valley Creels Area, 30 L.F. creek
crossing,' 300 L.F. 8-inch line & 2 manholes
1
L.S.$15,000
$15,OQ0
Construct Now Manhole - Evergreen Heights Area
3
Ea.
$1 S00
$4,500
120
21
Construct New Manhole - Jonny James Mobile Horne Park
3
Ea.. 1
$1,500 .
$4,500
22
Manhole Rehabilitation- Hemlock Loo .
5
Ea.
$750
$3,750
23
Manhole Rehabilitation - Country Club areas
5
Ea.
$750
$3,750
24
Construct New Manhole - C2oM Club area
4
Ea.
$1,500
$6,000
25.
Sewer lime cleanin , inspectiorl, and leak detection
10,000
L.F.
$1.75
$17,500
26
Sewer line rehabilitation Tplacment, and leak repair.
750
L.F.
$38.00
$18,500
Total Construct'io+n Cost
S-229,250
Contingencies
$22,925
- Engineerin Design
$29,000
Coustmetion In ectian and Contract Administration'
$20,750 .
Easements
$10,000
Legal/Administrative
$5,000

Attachment D Section IV Number 4
Personnel Services
04-71-4121 Salaries & Wages
04-71-4181 FICA
04-71-4183 Medical Insurance
04-71-4782 Retirement
Operating Expense
04-71-4191
Professional Engineering Surveying
4212
Uniforms & Accessories
4312
Travel & Transportation
4322
Telephone & Postage
4340
Printing
4395
Training
4498
Permits
4630
M & R Lines
4630
M & R Taps
4353
M & R Equipment
4351
M & R Building & Grounds
4200
Supplies & Materials
Lines
Equipment
Capitol Outlay
$237,451
$74,001
$5,550
$29,000
$5,100
$7,500
$1,800
$6,000
$1,750
$100
$1,000
$4,500'
$2,500
$2,500
$2,500
$1,200
$2,500
$113,601
$33,850
$40;000 ,
$50,000
$90,000

9
F.
TOWN OF MAGGIE VALLEY, NORTHCAROLINA
SEWER SYSTEM
O and M - CIP
Year1 Year Year Year Year Year Year Year Yearn
200E-09
PROPOSED SEWER SYSTEM IMPROVEMENTS:
InflowlinBHration Eliminlatlon
Sewer Cleanin9Equipment
Video Sewer lns ection E ul moot
300
300
1.000
300
\ 1,000
1 300
1,000
300
1,000
Soo
00
1,0
300
1,000
300
1.000
300
1,OOU
300
1.000
300
1,000
300
1.000
300
1,000
300
1,Oo0
300
1.000
300
1,000
300
1.000
300
1,000
300
1000
300
Sewer System Ma In
W WTP Alarm Dialer
350
350
350
3501
350
3601
350
3501
360
350
3501
350
350
350
350
350
350
360
350
350
360
and W WTP from .75 MGD to 1.0 MGD
2,500
5.000
7,600
10,000
12,b00
15,00
17,500
20,00
22,500
26,000
27,500
30000
Re IacalRefurbish Basin 81 AemMod Units
Construct Main Interco for • US 276 to W WTP
6,825
8,625
8,825
8,826
0,825
8,826
8,625
8,825
8,825
6625
8625
Re lace Eldbling ChlodnaOonMechiodnation
SYstarm with Ultraviolet Dlslnfec0on
Sower Extension to Black Camp Gap Road
3,30
3,300
3,300
3,300
3300
3300
Nam hill Area Sewer Pxtenslan
2.725
2.725
2,726
2.725
2,726
2,725
2725
2725
Evans Cave Rd, Sewer Extension
1.400
IAOa
1AOO
1Aa0
1,4a0
1A00
1AOa
1.400
1.400
1.400
1A00
tAOD
1.40011
14On
1400
TOTALS
§ 360
§ BSO
§ 650
§ 1,850
§ 1,850
§ 1,850
$ 3,050
§ 3,050
$ 3,050
$ 5.550
§ 14,875
S 17,175
§ 19,876
S 24,900
S 27.400
S 33,200
S 36,700
§ 36,200
§ 40,T00
§ 43,200
§ 49,700
1

Attachment E Section IV Number 5
SECTION 4 WASTEWATER DISCHARGE PERMITS
4.1 Wastewater Dischargers
It shall be unlawful for any person to connect or discharge to the POTW without first obtaining the
permission of the Town of Maggie Valley.
4.2 Wastewater Discharge Permits
All Significant Industrial Users shall obtain a Significant Industrial Users permit prior to the
commencement of discharge to the POTW. Users who do not fit the Significant Industrial User criteria
may at the discretion of the POTW Director be required to obtain a wastewater discharge permit .
4.3 Grease Trap/Interceptor Standards and Requirements
(a) General Requirements
(1) All Food Service Establishments shall have grease handling facilities approved by the
TMVSSD. Establishments whose grease handling facilities or methods are not
adequately maintained to prevent floatable oils, fat or grease from entering the
sewerage system shall be notified in writing of any non-compliance and required to
provide a schedule whereby corrections shall be accomplished.
(2) All Food Service Establishments' grease handling facilities shall be subject to
review, evaluation, and inspection by TMVSSD representatives during normal
working hours. Results of inspections will be made available to the facility owner,
lease holder or operator. TMVSSD may lend assistance and make recommendations
for correction and improvement.
(3) Food Service. Establishments receiving two (2) consecutive unsatisfactory evaluations
or inspections, may be subject to penalties or other corrective actions as provided in
the Sewer Use Ordinance.
(4)- Food Service Establishments who continue to violate the TMVSSD Grease
Standards/Requirements may be considered grounds for discontinuance of sewer
service.
(5) Food Service Establishments whose operations cause or allow excessive grease to
discharge or accumulate in the Town of Maggie Valley's collection system may be
liable to the Town for costs related to service calls for line blockages, line cleanings,
line and pump repairs etc. including all labor, materials and equipment. Failure to pay
all service related charges may also be grounds for sewer service discontinuance.
(6) Regularly scheduled maintenance of grease handling facilities is required to insure
- adequate operation. In the maintenance of these grease interceptors, the owner, lease
holder or operator shall be responsible for the proper removal and disposal of grease
14

by -appropriate means and shall maintain on -site records of dates and means of.
disposal. Records shall be maintained.for a period of three (3) years
(7) Any Food Service Establishments whose effluent discharge to the sewerage system is
determined by the TMVSSD to cause interference in the conveyance or operation of
the sewerage system may be required to sample its grease trap discharge and have it
analyzed for oil and grease at the expense of the owner, lease -holder or operator..
Results of such analyses shall be reported to the TMVSSD..
(8) All grease traps/interceptors shall be designed and installed to allow for complete
access for inspection and maintenance of the inner chamber(s) and viewing and
sampling of effluent wastewater discharged to the sewer.
(9). Food Service Establishments shall adopt procedures for handling sources of floatable
oils, fat or grease originating within their, facility. A notice shall be permanently
posted at a prominent place'in the facility advising employees of the procedures to be
followed.
(10) Food Service Establishments shall develop and implement a Waste Minimization
Plan pertaining to the disposal of grease, oils, and food particles. TMVSSD may.
render. advice or make suggestions regarding the minimization of waste..
(b) Construction Standards: New Facilities
(1) All new Food Service Establishments shall be required to install a grease interceptor,
approved by the TMVSSD. Grease interceptors shall be adequately sized with no
interceptor less than 1,000 gallons total capacity unless otherwise approved,by.
TMVSSD.
(2) No.,new F-oodService`Establishments will be allowed to'initiate operations until
grease Handling facilities are installed and approved by the TMVSSD.
(3) All grease interceptors, whether singular or two tanks in series, must have each
chamber directly accessible from the"surface to provide means for servicing and
maintaining the interceptor. in working and operating condition.
(4).A basket, screen or other intercepting device shall prevent. p assage into the drainage
System of solids % inch or larger in size. The basket or device shall be removable for
cleaning purposes.
(5) .Where. food waste'grinders-are installed, the waste from those units shall discharge
directly into the building drainage system without passing through a grease
interceptor. All other fixtures and drains ,receiving kitchen or food preparation
wastewaters shall pass througha-grease interceptor.
15

(c) Construction Standards: Existing Facilities
(1) All existing Food Service Establishments shall have grease -handling facilities
approved by TMVSSD. Food Service Establishments without any grease handling
facilities will be given a compliance deadline not to exceed six (6) months from date
of notification to have approved and installed grease handling equipment in
compliance with this Standard. Failure to do so will be considered a violation of the
Town of Maggie Valley's Sewer Use Ordinance and may subject the facility to
penalties and corrective actions. Said installations shall meet the same requirements
for design as for new facilities:
(2) In the event an existing Food Service Establishment's grease handling facilities.are
either under -designed or substandard in accordance with this policy, the owner(s) will
be notified in writing of the deficiencies and required improvements and given a
compliance deadline not to .exceed six (6) months to conform with the requirements
of this grease Standard.
(3) For cases in which "outdoor" type grease interceptors are infeasible to install, existing
- Food Service Establishments will be required to install adequate and approved
"under-the-counter" grease traps for use on individual fixtures including dishwashers,
sinks, and other potentially grease -containing drains.
(4) Sizing of "under-the:counter" grease trap units will be in accordance with.
recommended ratings for commercial grease traps, attached to this Standard. The
grease retention capacity rating in pounds shall be at least two (2) times the GPM
flow rate of the type of fixture which it serves. Flow control fittings must be provided
to the.inlet side of all "under-the-counter units to prevent overloading of the grease
trap and to allow for proper operation.
(5) The TMVSSD approval of flow control devices and grease trap design must be
obtained- prior to installation.
(6) The location of."under-the-counter" units must be as near the source of the
wastewater as is physically possible.
(7) Wastewater from garbage grinders should not be discharged to traps/interceptors.
(8) In maintaining grease traps/interceptors,.the owner(s) .shall be responsible for the
proper removal and disposal by appropriate means of the captured material and shall
maintain records of the dates and means of disposal that are subject to review_ by the
TMVSSD.
(9) The exclusive use of enzymes; grease solvents, emulsifiers, etc. is not considered
acceptable grease trap maintenance practice.
16

ATTACHMENT F.
Sever S stem InIJOW/Infltration Rehabilitation
The project consists of the repair and rehabilitation of existing sewer system components
including:
Major Manhole Rehabilitation —19 locations
Minor Manhole Rehabilitation — l 1 locations
Construction of Manholes on existing lines (to replace bends, etc,) — 39 locations
8-inch Sewer Line with Manholes to replace existing 6-inch sewer line — approximately
1,900 feet
Creek Crossing Replacement — 2 locations (includes combining to existing crossings into
1 new crossing)
Sewer Line Cleaning and Video Inspection — 9,000 feet
Sewer Line Cleaning — 3,000 feet

fewer System Rehabilitation
Town of Maggie Valley, North Carolina
f March is, 2o01
1 Manhole Rehabilitation - Horseshoe Cove & Riddle Cove I5 Ea. $750 $1.1,25Q
2 Manhole.R.ehabilitation - Jonathan Creek Interceptor
in LIS 276 Area. 10 Ea. $750 $7,500
3 Manhole Rehabilitation - North of US 19
20
Ea.
$750
$15,000
4 Manhole Rehabilitation - Rich Cove Area
5
Ea.
$750
$3,750
5 M3rJlole, Rehabilitation - South of -US 19
15
Ea.
$7S0
$11,250
6 Manhole Rehabilitation - Sprin Lake Road Area
5
Ea.
$750
$3,750
' 7 ryu-nor Manhole Rehabilitation, Lewis Lane Area
6
$500$3,000
ConstnbCtNew Manhole - Lewis Lane Area behind Muket
&Square
]Ea.
$1..500
$1,500
I.g 6-inch Sewer Line R laeemenvAepair -Lewis Lane Area
500
L.F.
$25
$12,500
10 6-inch Sewer Line Re lacementlRe air - Rocky To Road
400
L.F.
$25
1 $10,000
11 Manhole Rehabilitation - Rocky Top Road
3
Ea.
$750
$2,250
j 12. Construct New Manhole - Johnson Branch and. Stony Ride
'Construct
5
Ea
$1,500
$7,500
13 New Manhole - Cam 'bell Woods
3
Ea,
$1,500
$4,500
14 6-inch Sewer Line lacement/Repair - Caldwell Road Area
1,100
L.P.
$25
$27,500
15 Construct New Manholes on 8-inch line -Caldwell Road Area
4
Ea.
$1,500
$6,000
16 Manhole Rehabilitation - Campbell -Woods
•
6
Ea.
$750
$4,500
Repair flattened line„ improve Campbell Creek/South US 19
17
Connection - new Methodist Church, line & 2 manholes
1
L.S..
$5,060
$5,000
1$ • Construct New Manhole -Valley Greek Axee
6
Ea.
$1,500- :
$9,000
Replace Creek.Crossing - Valley Creep Area, 30 L.F. creek
19
cross irig, 300 L.F. �-inch line & 2 manholes
1
r..S.
�
$15 1000
. $15,000
_
20 Construct New Manhole - Evergreen Heights Area
3
Ea.
$1,500
$4,500
21 Construct New Manhole - Jonny James Mobile Home bark
3
Ea.. 1
$1,500
$4,500
22 Manhole Rehabilitation - Hemlock Lo6p
5
E& 1
$750
$3,750
23 Manhole Rehabilitation - Country Club area
5
Ea.
$750-'_$3,750
24 Construct New Manhole - Cauntry Club area
4
Ea.
$1,500
$6,000
25 Sewer line cleanin , insPection, and leak detection
10,000
L.F.
$1.75
$17,500
26 Sewer line rehabilitation, replacement, and leak repair
750 rLY.
$38.00
$28,500
Total Construction Cow
S229ASO
,.;onun envies
$22,925
Engineerin Design
$29,000
Constnaction Inspection and Contract Administration
$20,750
Easements
$10,000
Le oJAdministrative
$5,000

ATTACHMENT G.
Spill Response
1. Receive and record information
2. Respond to scene
3. Assess scene
a) Call in necessary manpower and equipment
b) Contact O.R.C.
4. Secure scene
5. Immediate Mitigation
a) Contain / stop spill / prevent run off
b) Decontamination / clean up begins
6. Remedy source of problem
7. Clean up area to include spill / soil / etc.
8. Reports