WQCSD0407_BIMS Report_20210204

Permit: WQCSD0407
SOC:
County: Iredell
Region: Mooresville
Compliance Inspection Report
Effective: 11/16/10 Expiration: Owner : Aqua North Carolina Inc
Effective: Expiration: Facility: Windemere Collection System
Contact Person: Michael A Melton
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Title: Engineering Manager
Certification:
NC0080691 Aqua North Carolina Inc - Windemere WWTP
Inspection Date: 02/02/2021 Entry Time 01:30PM
Primary Inspector: Tony Parker
Secondary Inspector(s):
Phone: [phone] Ext.57238
Phone:
Exit Time: 02:30PM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Manholes Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSD0407 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 02/02/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 6

Permit: WQCSD0407 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 02/02/2021 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
# Is this system a satellite system?
❑
❑ 0 ❑
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
❑
❑ ❑
Does the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
❑ ❑ ❑
# Flow direction
❑ ❑ ❑
# Approximate pipe age
0
❑ ❑ ❑
# Pump station ID, location and capacity
❑ ❑ ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑
Are system maintenance records maintained?
0
❑ ❑ ❑
Comment: Various maps available and maintenance records available.
Grease Control Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Mail outs 2/year and web site.
For public systems, is there a Grease Control Program via an ordinance/agreement? ❑ ❑ ❑
If Yes, does it require grease control devices at applicable locations? ❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
Comment: This is a private deemed system with an approved sewer use policy.
Spills and Response Action Plan
Yes No NA NE
# Is system free of known points of bypass?
❑ ❑ ❑
# Have there been any sewer spills in the past 3 years?
❑
❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria?
❑
❑ ❑
If applicable, is there documentation of press releases and public notices issued?
❑
❑ ❑
Are all spills or sewer related issues/complaints documented?
❑
❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
❑
❑ ❑
# If Yes, is there a corrective action plan?
❑
❑ ❑
Is a Spill Response Action Plan available?
❑
❑ ❑
Is a Spill Response Action Plan available for all personnel?
❑ ❑ ❑
Page 3 of 6

Permit: WQCSD0407 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 02/02/2021 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Does the plan include:
# 24-hour contact numbers
0
❑ ❑ ❑
# Response time
❑ ❑ ❑
# Equipment list and spare parts inventory
❑ ❑ ❑
# Access to cleaning equipment
❑ ❑ ❑
# Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
# Source of emergency funds
❑
❑ ❑
# Site sanitation and cleanup materials
❑ ❑ ❑
# Post-overflow/spill assessment
❑ ❑ ❑
Comment: All info provided in utility's CMOM
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ ❑
Comment: The system has one HPL. This line is a F/M aerial attached to the Windemere Island Bridge.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Bridge HPL and Windemere F/M outfall. No issues.
Are right-of-ways and easements maintained for the full width for access? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: The utility had previously jetted 880 feet of G/M.
Manholes
Yes No NA NE
Please list the Manholes Inspected:
Cats Paw M/H's. No issues.
Are manholes accessible?
❑ ❑ ❑
# Are manhole covers/vents above grade?
❑ ❑ ❑
Are manholes free of visible signs of overflow?
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
❑ ❑ ❑
Are manhole covers present?
❑ ❑ ❑
Page 4 of 6

Permit: WQCSD0407 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 02/02/2021 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
❑ ❑ ❑
Are manholes free of excessive roots?
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ 0 ❑
Are vents free of submergence?
❑
❑ 0 ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment: No issues
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Club House and Cat's Paw L/S's. The Club House P/S needs the pump guide rails reattached and properly
anchored and the wet well needs to be rehabed due to corrision from H2S. Cat's Paw US wet well also
needs rehab due to corrision and the discharge piping needs to be replumed and properly anchored.
# Number of duplex or larger pump stations in system
2
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
80
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# Atwo-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
2
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the telemetry system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ ❑ ❑
Does the sign include:
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑
❑ ❑
Instructions for notification?
❑ ❑ ❑
24-hour emergency contact numbers?
❑ ❑ ❑
Are audio and visual alarms present?
❑ ❑ ❑
Page 5 of 6

Permit: WQCSD0407 Owner -Facility: Aqua North Carolina Inc
Inspection Date: 02/02/2021 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
Both duplex P/S's have quick connect hook up's for a portable generator. The Utility maintains a fleet of
portable generator's.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment: Records were available for all activities.
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